Datamax Ex2 manual

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1 Printer Overview Congratulations on your purchase of the Ex2 pr inter. The Ex2 hereafte r referred to as ‘the printer’, blends quality and durability into an affordable package with state-of-the-art electronics and user-friendly featur es to redefine the standard in thermal printers. The printer uses a unique one button design to simplify ope[...]

2 Printer Connections Connecting Power The printer is powered by an external power supply that connects as shown. C onnect the power cord to the printer first and then plug the other end into a suitable AC outlet. Use only the power supply sh ipped with the printer.[...]

3 Interface Connection The printer can be connected to the host via a USB, serial or parallel cable. The Printer will automatically connect to t he first port (USB, serial or parallel) that transmits valid data. After this connection has been made, the printer’s power must be cycled Off and On to change the interface connection. USB Connection: T[...]

4 Serial Connection: The serial interface supports RS-232C communications via a DB-9 connector. The following lis t of serial port settings is menu- selectable and must match the host co mputer’s serial port settings: > Baud Rate (Default 9600 bps) > Word Length (Default 8 bits) In addition to the port settings, the seri al interface cable [...]

5 Ethernet Setup The printer must be assigned and IP address in or der to communicate withe the host/network. This can be accomplished using several methods: • Automatically obtain an IP via a DHCP Server • Using the Printer Configuration Utility (DMXConfig) to set IP values • Using the default IP, configure settings via the printer's in[...]

6 The 'NIC ADAPTER' section on the Configuration Label will lis t the printer's current network settings. After 90 seconds if a DHCP server is not found the printer will fall back to its default network settings of: IP Address: 192.168.10.2 Subnet Mask: 255.255.255.0 Gateway : 0.0.0.0 If the DHCP retrieval was successful, a new IP ad[...]

7 4. Click on the “Communications” Tab, scroll to bottom for IP settings. 5. Set the IP, Mask, Gateway to your desired values. 6. Click the ‘Configure Printer” button to send the changed values to the printer. 7. Go to “User Functions” Tab and click the “Print Configuration” Button to confirm the printer has received the new values.[...]

8 Configure Settings via The Pr inter's Internal Web Pages The printer is factory configured to the default network settings of: IP Address: 192.168.10.2 Subnet Mask: 255.255.255.0 Gateway : 0.0.0.0 If these values are in range of your network, ( if you are unsure contact y our system administrator ), you can browse directly to the printer&apo[...]

9 3. Click on the "TCP/IP Configuration" tab. 4. Set the IP, Mask, Gateway and other net work settings to your desired values. 5. Type the Authentication pa ssword (sysadm) into the box on the bottom of the page and click on "Apply" to apply the changes. The new IP address can then be used to browse to the printer's interna[...]

10 Loading Media Installing the Media Roll Note: The Media Guides must be adjusted to ma tch the width of the media you are using, ( see Media Guide Adjustment ). Once the Media Guides are set for the width of the media being used it is no longer necessa ry to perform this adjustment. Note: It is important that the Windows Printer Driver 'Stoc[...]

11 3. Feed the media forward into the printer. Once the media is detected the printer will gr ab the media and position it for printing.[...]

12 Loading the Peel and Present Option Note: The Present Sensor can be used with the t ear bar instead of using the peel feature. For this configuration simply complete steps 1 and 2 only. 1. Open the Peel and Present Door. Set the Peel and Present switch to the '1' position. 2. Complete the 'standar d' media loading as describe[...]

13 5. While pulling firmly on the Media Li ner, close the Peel and Present Door. It is important to keep the Media Liner taught around the Peel Bar.[...]

14 Fan-fold / External Supply Loading With the Media Hanger Guides in their centered position, route the media through the Slot in the Cover, over the Hanger Guides, and into the properly adjusted media guides.[...]

15 Media Setup The printer's default setup is for die-cut label media, 4” (101.6mm) wide. Reflective label media (black mark) and Continuous label media (no black mark, hol es, gaps etc.) may be used by configuring the printer appropriately using the Windows Printer Driver or Printer Configuration Utility (DMXConfig), both provided on the Ac[...]

16 Reflective Mark Label Media Media Setup – Windows Printer Driver: Driver setup is required for any software applicat ion that uses the Windows Printer Driver. This setup only provides the printer with dynamic settings that are lost when power is removed. Step Action Comments 1 Printer driver setup Printing Preferences from the Gen eral tab on [...]

17 Printer Operation The printer is equipped wit h a single multi-function Control Button and Status Light. Status Light 'On' (Normal Operation) With the status light in the ON state the control button will function as follows: Printer at Idle - Printer feeds media to the next label. Printing Labels - Pauses Printer, press again to resume[...]

18 Maintenance Mode Initiation of this mode causes the printer to pr int its Configuration Label and to begin the Hex Dump Mode. The Configuration Label provides valuable printer information in cluding the firmware version, memory allocations, enabled options, communi cations settings, and label-counter data. To print the Configuration Label: 1. Be[...]

19 Windows Driver The Windows driver is located on the Accessories CD-Rom included with your printer. For the latest version please visit our web site at www.datamaxcorp.com . Installing the Windows Driver: Place the Accessories CD-Rom included with your printer into your computers CD-Rom drive. Once the CD-Rom starts, select "Windows Printer [...]

20 Important Notes: The Windows driver functions the same as any other Wi ndows printer. A built in help file is available for complete information on all settings, however there are some important settings that should be observed for trouble free printing. Page Setup Tab: Stock It is important that the Stock setting matches the size of the label y[...]

21 Printer Configuration Utility (DMXConfig) DMXConfig (located on the Accessories CD-ROM ) is a windows based configuration utilit y that allows the user to make changes to the existing printer se tup via a direct connection to the host computers serial and par allel connection or any port (USB, Ethernet, ect.) assigned to a Datamax printer driver[...]

22 Maintenance and Adjustment s Cleaning Intervals The following table outlines the recommended ma intenance schedule for the various printer parts. Area Method Interval Printhead Turn off the printer before cleaning the printhead. Use solvent* on a cotton swab to clean the printhead from end to end. After every roll of media. Platen Roller Turn th[...]

23 Printhead Cleaning If print quality declines (symptom s include non-compliant bar codes , print dropouts, streaks), the typical cause is debris build-up on the pr inthead. Furthermore, when the build-up is not removed it may lead to element failure, greatl y reducing the life of t he printhead. To clean the printhead: 1. Unplug the printer. 2. O[...]

24 Printhead Pressure Adjustment To accommodate a variety of media types, the pressure applied by the printhead assembly is adjustable. This pressure is factory set to work with most media types, so this adjustment should only be performed after attempting to im prove print quality through the use of the (1) heat and/or (2) print speed software con[...]

25 Media Guide Adjustment Note: It is important that the Windows print driver 'S tock' setting matches the size of the label you are using. See the Windows Driver section. 1. Unplug the printer from its power source. 2. Press down on both Printhead Latches to unl ock the Printhead Carrier. Raise the Printhead Carrier to its up position. 3[...]

26 Too Tight Correct Too Loose 4. Close and latch the Print head Carrier. The printer is now ready to be loaded with media, ( see Loading Media )[...]