DCS STD 24B manual

• LCD 24B • LCD 12B • STD 24B • B ASIC 12B •7 B KEYSET USER GUIDE April 2000[...]

T ABLE OF CONTENTS ABOUT THIS BOOK ........................................................... 1 THINGS Y OU SHOULD KNO W ................................ 2–9 OUTSIDE CALLS Making an Outside Call .................................................................... 1 0 Answering an Outside Call .....................................................[...]

CUST OMIZING Y OUR KEYSET AME BGM ........................................................................................ 37 AME P ASSW ORD ........................................................................... 37 Select Ring T one .............................................................................. 3 7 Change Y our P asscode ......[...]

THINGS Y OU SHOULD KNO W USER ORIENT A TION DCS 400si telephones are called “ke ysets. ” They contain buttons or “ k eys” that are used to access or activate the many features of your office phone system. The ke ys with paper designation str ips are programmab le ke ys. This means they can be programmed for a specific function on your keyse[...]

4 5 LCD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation str ip . Replace the str ip and cov e r . VOL SPK HOLD TRSF ANS/ 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER RLS S[...]

6 LCD 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation str ip . Replace the str ip and cov e r . 7 STD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip in[...]

8 B ASIC 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation str ip . Replace the str ip and cov e r . 9 7B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into[...]

OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to receive dial tone — OR — to use the speakerphone, press an idle outside line button, line group button or dial a line access code to receiv e dial tone through the speaker — OR — press SPK or the M[...]

INTERCOM CALLS CALLING O THER ST A TIONS • Dial the e xtension number or g roup number . • W ait f or the par ty to answ er . If you hear a brief tone burst instead of ringbac k tone, the station y ou called is set f or V oice Announce or A uto Answ er . Begin speaking immediately after the tone. • Finish the call by replacing the handset or [...]

CALLING Y OUR SYSTEM OPERA T OR • Dial 0 to call your system operator or group of operators. • If you w ant to call a specific operator , dial that person ’ s e xtension number . NO T E: If the Hot K eypad f eature has been tur ned off , you must first lift the handset or press SPK before you begin dialing. 14 CALL PR OCESSING SYSTEM HOLD •[...]

CONSUL T A TION HOLD When you are talking on an outside line and it is necessary to consult with another extension: • Press the TRSF k ey; you will receiv e transf er dial tone. Y our call is placed on transfer hold. • Dial the e xtension number . • Consult with the inter nal par ty . • Press TRSF to retur n to the outside par ty or hang up[...]

CONFERENCE CALLS Y ou ma y conference up to fiv e par ties (you and f our others) in any combination of outside lines and internal stations in any order . • While engaged in a conversation, press the CONF key and receive confer- ence tone. • Make another call, either intercom or outside, press the CONF key and receive conference tone. • Make [...]

NO T E: If the Hot K eypad f eature has been tur ned off , you must first lift the handset or press SPK or the MONIT OR ke y if you are using a 7B phone bef ore you begin dialing. FOR W ARD FOLLO W ME When you want all calls to your extension forwarded to the extension where you are now: • Dial 605 plus your e xtension number . • Receive confir[...]

MY GROUP PICKUP If desired, a new access code can be assigned to pickup ringing calls in the same pickup group as you are in. Like “ 66 ” above except you do not need to dial the desired group number . See your installation compan y f or the assigned ac- cess code. MY GROUP PICKUP:__________________. PRIV A CY RELEASE This feature will allow an[...]

24 • The A key is not used. • The B ke y inser ts a flash. • The C ke y inser ts a pause. • The D key is used for pulse to tone conversion. If your system uses rotary (or pulse) dialing C .O . lines, pressing D while enter ing a speed dial number causes all subsequent digits to be sent as DTMF tones. • The E key is used to hide digits. Di[...]

26 MEMO REDIALING When you are calling directory information, you can store the number you are given using the SA VE feature . There is no need f or pencil and paper . • While you are talking on an outside call, press SA VE . • Dial the telephone number as it is dictated to you on the key pad. • Press SA VE to store the number . T o dial the [...]

MEET ME P A GE • Lift the handset. • Press the Meet Me P age ( MMPG ) k ey or dial 54 . • Dial the desired zone n umber . • After the attention tone, instruct the paged person to dial 56 . • Press W AIT or TRSF . • Remain off-hook until the person dials 56 from any phone. • The paged person will be automatically connected with you. CA[...]

30 NO TES: 1. Display keyset users can view message indications and return them in any order . See Vie wing Message Indications under Displa y F eatures . 2. If the Hot K e ypad f eature has been tur ned off, y ou must first lift the handset or press SPK or the MONIT OR ke y if you are using a 7B phone bef ore you begin dialing. 3. If a message has[...]

EST ABLISHED CALL PICKUP T o pic k up an established call in progress at a single line e xtension connected to a computer modem on your PC. • Press the EP key for that station on your keyset and the call is automati- cally moved to your keyset. • The single line extension on your modem will be disconnected. NO TE: Y ou must ha ve an assigned (E[...]

• Press the LISTEN k ey to turn on the speaker . The microphone is not in use, so the distant par ty does not hear other par ties present in your office. • Press LISTEN again to turn the speaker off and resume private conversa- tion. • Repeat if necessar y . NO T E: Depending on speaker volume and the acoustics of your office, it may be advis[...]

• Reply by speaking in the direction of the microphone in the AOM unit. • Adjust the v olume with the VO L ke ys on the A OM unit. • Press the SPK or the MONIT OR ke y on the AOM to disconnect the an- nouncing par ty . NO TES: 1. Executive off-hook voice announce can only be accomplished when an AOM is attached to your phone. 2. If the MUTE k[...]

• Redial the new passcode to v er ify . If successful, you will hear two beeps . Four beeps indicate an incorrect code. Reenter the code again. • Press TRSF to store the new passcode. SET ANSWER MODE Y ou can receiv e inter nal calls in one of three modes (see Answ ering Intercom Calls under Intercom Calls for descriptions): • While on-hook, [...]

DISPLA Y FEA TURES INTERA CTIVE DISPLA Y KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as pressing a programmab le k ey . These ke ys are called soft ke ys as their functions are not fix ed. The y change to present you with the best options f or that[...]

CALL DURA TION TIMER The system can be set to automatically time outside calls. A few seconds after you dial a telephone n umber , the timer appears in the displa y . It appears imme- diately f or incoming calls. The call timer contin ues for the duration of the call. Call duration times are displayed in minutes and seconds. If a call lasts longer [...]

• Press TRSF and then dial 106 . • Dial the speed dial bin number 00 – 49 . • Write your message using the procedure described in Alarm Reminder Mes- sages . • Press the TRSF ke y to store the speed dial name. • Repeat f or each speed dial bin if necessar y . ST A TION NAMES Y ou can assign an 11 character name to y our ke yset. This al[...]

WHA T IS ANI? ANI (Automatic Number Identification) is a feature offered by some telephone ser vice providers that provides the calling party ’ s telephone number . This ser- vice is only av ailable on E&M Tie Lines on a T1, digital tr unk. ANI is similar to Caller Identification (CID) but the format and information of the calling person is d[...]

48 NO TES: 1. If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold before inquiring. 2. If you inquire about an outgoing call, you will receive a [call no longer avail- ab le] display . REVIEWING P AST CID/ANI CALLS This feature allows you to review CID information for calls sen[...]

The e xample on the f ollowing page will better demonstrate how to use T e xt Messaging. In this example station 205 is making an off hook voice announce- ment to station 205 who after hearing the announcement will respond with a text message. ST A TION 201: LIND A ST A TION 205: JOHN received a call on line 702 is talking on line 701 T alking on l[...]

PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 0 0 _________________________ _________________________ 0 1 _________________________ _________________________ 0 2 _________________________ _________________________ 0 3 _________________________ _________________________ 0 4 _________________________ _________________________ 0 5 ___________[...]

S YSTEM A CCESS C ODES P A GING ZONES - Dial 55 plus 0 ALL INTERNAL ZONES 1 ____________________ 2 ____________________ 3 ____________________ 4 ____________________ 5 ____________________ 6 ____________________ 7 ____________________ 8 ____________________ 9 ALL EXTERNAL ZONES ✱ ALL P AGE FEA TURE A CCESS CODE 10 + xxx PICK UP A P ARKED CALL 12 [...]