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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Dell 1710n. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Dell 1710n o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Dell 1710n se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Dell 1710n, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Dell 1710n debe contener:
- información acerca de las especificaciones técnicas del dispositivo Dell 1710n
- nombre de fabricante y año de fabricación del dispositivo Dell 1710n
- condiciones de uso, configuración y mantenimiento del dispositivo Dell 1710n
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Dell 1710n no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Dell 1710n y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Dell en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Dell 1710n, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Dell 1710n, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Dell 1710n. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
www .dell.com/supplies | support.dell.com Dell™ Laser Printer 1710/1 710n Owner ’s Manual L ook Inside F or: • Setting Up Y our P rinter • Loading P aper • Network Pr inting • Unde rstanding th e Sof tware[...]
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Ordering Supplies Dell™ print cartridges are av ailable only through Dell. Y ou can order print cartridges online at www .del l.com/ supp lies or by phone . NOTE: If your country is not listed, conta ct your Dell distributor to orde r supplies. Y our printer has been de signed to print using the following print cartridges. US 877-IN K- 2- Y OU Lu[...]
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Notes, Notices, and Cautions NOTE: A NOTE indicates imp ortant in fo rmation that helps you m ake better u se of your p rinter . NOTICE: A NOTICE indicat es either potent ial dam age to h ardware or loss o f data an d tells you how to avoid t he probl em. CAUTION: A CAUT ION indicates a potential for property damage, personal injury , or death. ___[...]
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www.dell.com | support .dell.com[...]
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Conten ts 5 Contents 1 Getting Started Understa nding Y our Printe r . . . . . . . . . . . . . . . . . . . . 11 Using the Op erat or P anel Buttons . . . . . . . . . . . . . . . . . 12 Printing the Printer Settings C o nfiguration Sheet . . . . . . . . 12 Installing th e 550-Sheet Optional Dra wer . . . . . . . . . . . . . 13 Configu ring the P ape[...]
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6 Conte nts Using Windo ws NT With a Pa rallel Cable . . . . . . . . . . . . . 32 Using Windo ws Me With a USB or P arallel Cable . . . . . . . . 32 Using Windo ws 98 SE With a USB or P arallel Cab le . . . . . . . 33 Using M acintos h OS 9.2 an d OS 10.2 . . . . . . . . . . . . . . . 34 4 Setting Up for N etwork P rinting Print an d Check the N et[...]
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Conten ts 7 6 Pr i nt i n g Manua lly F e edin g a Pri nt Job . . . . . . . . . . . . . . . . . . . 47 Printing on Both Sides of t he P aper (Manual Du plex ) . . . . . . . 49 Printing Mu ltiple Page Ima g es on On e Page (N-Up Printing) . . . 50 Printing a B ooklet . . . . . . . . . . . . . . . . . . . . . . . . . 51 Printi ng a P oster . . . . . [...]
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8 Conte nts 10 Appendix U.S. T erms an d Conditions of S ale . . . . . . . . . . . . . . . . 89 Limited Warranties and R eturn Policy . . . . . . . . . . . . . . 92 Limited W a rra nty for Del l-Brande d Hardware Products (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 T otal Satisfaction R eturn Po licy (U.S. Only) . . . . . .[...]
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CAUTION: S AFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONS Use th e followin g safety g uideli nes to help ensur e your own persona l safe ty and to h elp protec t your prod uct and wo rking e nviro nmen t from pot ential da mage. • Do not use y our printer in a wet environ ment, for example , near a bath tu b, sink, or swimming pool or in a we[...]
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10 CAUTION: SAF ETY INSTRUCT IONS www.dell.com | support .dell.com[...]
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Gettin g Started 11 1 Getting Started Under stand ing Y our Print er 1 Optional 550-sheet tray 5 Output bi n 2 250-sheet tr ay 6 Operator panel 3M a n u a l f e e d s l o t 7F r o n t c o v e r 4 P aper guide 2 3 5 6 7 1 4[...]
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12 Getting Started www.dell.com | support .dell.com Using the Operator P anel Buttons The operator panel has five lights and two buttons. • Pre s s a n d re l e as e Continue to r esume printing . • Pre s s a n d re l e as e Continue twice quickly to display an error code. • Pre s s a n d re l e as e Cancel to cancel the job currently printin[...]
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Gettin g Started 13 4 Release Continue . 5 Close the upper front door . The light sequence that represents the Home menu is displaye d. 6 P r ess and release Con tinue until all the lights cy cle. A P rinter Settings Configurat ion sheet prints. Installing the 550-Sheet Optional Drawer Y o ur printer supp orts one opti onal drawer tha t lets you lo[...]
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14 Getting Started www.dell.com | support .dell.com Specifying the media type and size loaded into each tray will help prevent jam s. See "Configuring the P aper T rays" on pa ge 14 for more information. Configuring the P aper T rays NOTE: Y o u must first install the drivers for your p rinter before configurin g the paper trays. See &quo[...]
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Gettin g Started 15 If Upd ate or Ask P rinte r is unavailable, follow these steps: a In the Avai lable Options list, click 550-s heet tra y . b Click Add . c Click OK, and then clos e the P ri nters folder . If Update Now or Ask P r inter is unavailab le, follow these steps: a In the Opti ons list, find 55 0-shee t tray . b Change the setting from[...]
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16 Getting Started www.dell.com | support .dell.com Installing an Optional Memor y Card The system boar d has one connector for an optional memory car d. The printer can support up to 128MB (for a tot al of 160M B for a networ k printe r and 144MB for a non -network pr inter ). CAUTION: If you are installing a m emory card after setting up the prin[...]
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Gettin g Started 17 3 Open the side cover by pressing the two det ents on the front right side of t he machine and swinging the cover back. 4 P ush open the latches on both ends of the memory connector . NOTE: Memor y options designed for ot her printers may not work with your printe r . 5 Unpack the memory card. NOTICE: Memor y cards are easily da[...]
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18 Getting Started www.dell.com | support .dell.com 6 Alig n the n otches on the bottom of the car d with the n otche s on the c onn ecto r . 7 P ush the memory card fir m ly into the connector until the latches on either end of the connector snap into plac e. It may requir e some force to fully seat the card. 8 Make sur e each latch fi ts over the[...]
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Loadin g Pap er 19 2 L oading P aper L oading the 250-Sheet and 550-Sheet T rays F ollow the se instructions to load paper in the 250-sh eet tray and 550-sheet tray . 1 Remove the tra y . 2 Pr epare a stack of paper for loading by fle xing or fanning it back and forth. Straighten the edge s on a leve l su rfac e.[...]
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20 Load ing Paper www.dell.com | support .dell.com 3 Loa d the paper i n the tray with the print side fa cing down. Mak e sur e the paper is below t he max fill line on the side guides. Overloading may cause jams. 4 Slide the two side guides and the back guide until the y fit snugly against the st ack of paper . If you are loading legal or folio si[...]
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Loadin g Pap er 21 5 Insert the tray . 6 Extend the pap er support on t he output bin.[...]
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22 Load ing Paper www.dell.com | support .dell.com L oading the Manual F eeder The manual feeder is located at th e front of your printer and can only feed one s heet of print media at a time. Y ou can use the manual feeder to make quick runs of p aper types or sizes that are not currently loaded i n the paper t ray . T o load the manual feeder: 1 [...]
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Loadin g Pap er 23 NOTICE: Do not force the print media into the feeder . Forcing the media causes jams. • I nsert envelopes with t he flap side face down and with the stamp area on the top right side. • Hold transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposi ted on the transparency can affect [...]
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24 Load ing Paper www.dell.com | support .dell.com Print Media Guidelines Selecting the right paper or other media r educes printing problems. F or best print quality , try a sample of the paper or specialty medi a you ar e considering before buying large quantities. CAUTION: Y our product uses a printi ng process that heats the print medi a, and h[...]
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Loadin g Pap er 25 Manual F eeder Pa p e r , L a b e l s : A4 , A5, J IS B5, Letter , Legal, Ex ecutive, F olio , Statement T ranspa rencies: A4, Letter Envel opes : M onarch (7 ¾) , 9, Com-10, C5, B5, DL Cardstock * Minimu m F eed Size: 3 x 5 i n. (76 x 127 mm) Maximu m P aper Size: 8.5 x 14 in. (216 m m x 356 mm) 16–43 lb (60–16 3 g/m 2 ) 1 [...]
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26 Load ing Paper www.dell.com | support .dell.com[...]
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Settin g Up for Local Pr inting 27 3 Setting Up for L ocal Printing A local print er is a printer at tached to one computer using a U SB or parallel cable. If your printer is attached to a network instead of your computer , go to "Setting Up for Network P rinting" on page 37. A printer driver is software that l ets your computer communica[...]
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28 Setting Up f or Local Printing www.dell.com | support .dell.com Using XP Professional x64 With a USB or P arallel Cable NOTE: Windows XP Professional require s that you have admini strative access to install pr inter dri ver s on your co mpu ter . When you attached the cable and turned on the printer , the F ou nd Ne w Hardwa re Wiz ard appeared[...]
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Settin g Up for Local Pr inting 29 Using Windows XP With a USB or P arallel Cable NOTE: Windo ws XP Professional require s that you have a dministrative a ccess to insta ll printer dri ver s on your co mpu ter . When you attached the cable and turned on the printer , the F o und N ew Ha rdwa re Wiz ard appeared on your computer screen. 1 Insert th [...]
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30 Setting Up f or Local Printing www.dell.com | support .dell.com Using Windows 2003 Ser ver With a USB or P ara llel Cabl e When you attached the cable and turned on the printer , the F ou nd Ne w Hardwa re Wiz ard appeared on your computer screen. 1 Insert th e Drivers and Utiliti es CD into your computer . The W izard automatically searches for[...]
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Settin g Up for Local Pr inting 31 Using Windows 2000 With a USB or P arallel Cable When you attached the cable and turned on the printer , the F o und N ew Ha rdwa re Wiz ard appeared on your computer screen. 1 Insert th e Drivers and Utiliti es CD, and then click Next . 2 Select Searc h for a suitable driver , and then click Next . 3 Select Speci[...]
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32 Setting Up f or Local Printing www.dell.com | support .dell.com Using Windows NT With a P arallel Cable NOTE: Y o u need admi nistrative a ccess to install pri nter drivers on your compute r . 1 Insert th e Drivers and Utiliti es CD. 2 When the Driver s and Utili ties CD scre en appears, click P ersonal In stalla tion - Instal l the printer for [...]
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Settin g Up for Local Pr inting 33 8 Click Y es (reco mmended) , and then click Fi n i s h to print a test page. 9 After the test page print s, click Ye s to close th e window . 10 Click Fi ni s h to complete the instal lation and close the w izard. 11 The Drive rs and Uti lities CD s ho uld launch th e installati on softwar e automatically . If th[...]
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34 Setting Up f or Local Printing www.dell.com | support .dell.com 8 Select Specif y a lo catio n only , and then click Next . 9 Brow se to the lo catio n of the pr inte r driver on the Driv ers and Utilities CD: D:DriversPrintWin_9xMe<your language folder>dkaay2da.inf (where D i s the drive letter of your CD). 10 Highlight the driver , [...]
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Settin g Up for Local Pr inting 35 6 Fr o m t h e Select an Operating System drop-down list, select No t App licabl e . 7 Fr o m t h e Select an Operating System Language drop-down list, select your language. 8 Click Submit . 9 Under P rinter Dr ivers , select your printer from the list. 10 Under Driver , select your printer driver from the li st. [...]
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36 Setting Up f or Local Printing www.dell.com | support .dell.com[...]
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Página 37
Setting Up for Network Print ing 37 4 Setting Up for Network Printing Print and Check the Network Setup P age 1 When the Rea d y / Da t a light is on solid, pr ess and rel ease Continue to print a menu settings page and a network setup page. 2 Under the Standard Network Card heading on the network setup page, make sure Status is Connected . If Stat[...]
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Página 38
38 Setting Up for Network Printing www.dell.com | support .dell.com R un th e Installation Soft ware 1 Insert th e Drivers and Utiliti es CD into your computer . 2 The Drive rs and Uti lities CD s ho uld launch th e installati on softwar e automatically . If the CD does not automatically launch, click Start → Ru n , t ype D:setup.exe (where D is[...]
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Página 39
Setting Up for Network Print ing 39 NOTE: The D ell P rinter Configu ration W eb T ool is not available when the printer is locally attac hed to a print server . T o launch the Dell P r int er Co nfig urat ion W eb T o ol , type the net work printer IP address in your W eb browser , and the printe r configuration appears on the screen. Refer to you[...]
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40 Setting Up for Network Printing www.dell.com | support .dell.com[...]
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Soft ware Ove rvie w 41 5 Software Over view Use the Drivers an d Utilit ies CD that came with your printer t o install a co mbination o f software applications, depending on your operating system. NOTE: If you pu rchased you r printer and com puter separately , you must use th e Drivers an d Utilities CD to install th ese sof tware applic ations. [...]
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42 Soft ware Ove rvie w www.dell.com | support .dell.com Dell Printer Supplies R eorder Application NOTE: This application is not avai lable with Windows 98 SE o r Me. The Order Suppli es dialog box can be launched from the P rinting Status window , the Programs window , or the desktop icon. Y ou can order toner by phone or from the W eb. 1 Click S[...]
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Soft ware Ove rvie w 43 Dell Printer Softw are Uninstall Use the Unins t all Soft ware Utility to r emove any curr ently installed p rinter softw ar e or pr inter objects. Y ou can access the Uninstall Software Ut ility two ways: • F or W indows XP only: Click Start → Co ntrol P anel → Pr i n t e r s a n d Ot he r Hardware → Pr i n t e r s [...]
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44 Soft ware Ove rvie w www.dell.com | support .dell.com Dell Prin ter Config uration W eb T ool NOTE: This application is not avai lable when the printe r is connecte d locally to a computer . The Dell P rinte r Configuration W eb T ool, also known as the Printer Embedded W eb Server , lets you monitor the status of your network printer without le[...]
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Soft ware Ove rvie w 45 T o set up email alerts: 1 Launch the D ell Printer Con figu ratio n W eb T oo l . 2 Click Email Al ert Setup . 3 Under Setup Email Server , enter t he P rimary SMTP Ga teway and th e Re ply Add r ess. 4 Under Setup Email Lists and Alerts , enter your email address or the key operator ’s email addr ess in t he emai l li st[...]
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46 Soft ware Ove rvie w www.dell.com | support .dell.com[...]
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Print ing 47 6 Printing Manually F eeding a Print Job The manual feeder is located at th e front of your printer and can only feed one s heet of print media at a time. When using the m anual feeder , send t he print job t o the printer b efor e loading the print media. When the pri nter is ready , it will di splay the L oad Manual F eeder light seq[...]
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48 Print ing www.dell.com | support .dell.com 4 Select Manua l paper from the P aper tray drop-down list . 5 Select the appro priate P aper size and type. 6 Click OK . 7 Click OK on the Print window to s end the job to print. The printer displ ays the Load M anual F eeder light sequence. 8 Place a sheet of the select ed print media, print side faci[...]
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Print ing 49 Printing on Both Sides of the P aper (Manual Duple x) P rinting on both sides of the paper r educes printing costs. Although you ca n use T ra y 1 or the 550- sheet tray t o print the f irst side of the dupl e x job, only use T ray 1 to print the second side. Y ou can choo se how you want your job duplex ed: L ong Edge or Short Edge. ?[...]
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Página 50
50 Print ing www.dell.com | support .dell.com T o manually duplex a print job: 1 F rom the com puter ’s software application, select Fi l e → Pri n t . 2 Click Properties (or Opt ion s , Pr i n te r , or Setup , depending on the application) t o view the printe r driver setti ngs. 3 F rom the P age Layout tab, select 2-sided printing . 4 Select[...]
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Página 51
Print ing 51 F or example, if y ou select 4-Up multipage printing and portrait orientation, the results differ depending on the Multipage Order val ue you select: 4 T o print a vis ible border a round each pag e image, selec t Pr i n t p a g e b o r d er s . 5 Click OK . 6 Click OK on the Print window to se nd the job to print. Printi ng a Booklet [...]
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52 Print ing www.dell.com | support .dell.com Y ou must specify whether or not you wan t to print using any Duplex printing options befor e you sel ect t o pr int u sing t he b o okl et f uncti on. Once y ou choos e P rint Using B ooklet, the controls for the Duplex options are dimmed and remain at the last setting used. 1 F rom the com puter ’s [...]
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Página 53
Print ing 53 3 F rom the P age Layout tab, click More P age Layout Option s . 4 Click Po s t e r . 5 Sele ct the p oster s ize you w ant by c hoo sing th e nu m be r of page s to use in the p oster . 6 T o p rint crop marks on the pages, select Pr i n t c ro p m a r k s . 7 Select the amount of overlap yo u want each page to have. 8 Click OK twice.[...]
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54 Print ing www.dell.com | support .dell.com Canceling a Print Job A print job can be canceled from the operator panel or from your compu ter . The Cancel Job light sequence is displayed on the operator panel while the job is being cancelled. F r om the pr inter operator pan el P r ess and release Cancel to cancel the job currently printing. F r o[...]
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Maintain ing Y our Printer 55 7 Maintaining Y our Printer Replacing the T oner Cart ridge Y ou can determine approximately how much ton er is left in your cartridge by p rinting the printer settings configuration sheet. This helps you decide when you might need to order re placement supp lies. F or more information on p rinting the printer setting [...]
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56 Mainta ining Y our Print er www.dell.com | support .dell.com T o repla ce the toner car tridge: 1 Open the front cover by pressing the button on the left side of the printer a nd lowering the cover . CAUTION: When replacing a toner cartridge, do not leave the new cartridge e xposed to direct light for an extended period of time. Exten ded light [...]
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Maintain ing Y our Printer 57 3 P ull the toner cartridge up and out using the handle. 4 Unpack the new toner cartridge. 5 Rotate the cartridge in all directions to distribut e the toner .[...]
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58 Mainta ining Y our Print er www.dell.com | support .dell.com 6 Install the new toner cartridge by aligning the whi te rollers on the toner cartridge with the white arrows on the tracks of the imaging drum and p ushing the toner cartridge in as far as it wi ll go . T he ca rt rid ge clicks into place whe n correctly installed. 7 Close the front c[...]
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Maintain ing Y our Printer 59 Replacing the Imaging Drum Y ou can determine approximately how full the im aging drum is by printing the printer settings configuration sheet. This helps you decide when you might need to order r ep lacement supplies. F or more info rmation on printing the printe r settings co nfiguration sheet, see "P rinting th[...]
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60 Mainta ining Y our Print er www.dell.com | support .dell.com T o replace the imag ing drum: 1 Open the front cover by pressing the button on the left side of the printer a nd lowering the cover . 2 P ull the toner cartridge assembl y out of the printer by pull ing on the toner cartridge handle. Place the toner cartridge as sembly on a flat, clea[...]
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Maintain ing Y our Printer 61 3 P ress the butt on on the base o f the ton er ca rtri dge assem bly . 4 P ull the toner cartridge up and out using the handle. 5 Unpack the new imaging drum. 6 Install the toner cartridge into the new toner cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tr acks of[...]
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62 Mainta ining Y our Print er www.dell.com | support .dell.com 7 Install the toner cartridge assembly into the printer by aligning the blue ar rows on the guides of the toner cartridge assembly with the blue arrows on the tracks in the p rinter and pushing the toner cartridge ass em bly in as far as it will go. 8 After you replace the imaging drum[...]
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T roublesh ooti ng 63 8 T roubleshooting Use the following table to find solutions for printing problems you encounter . If you cannot fix the problem, contact Dell at support.dell.com . Y ou may have a pr inter part that requir es cleaning or replacement by a serv ice technician. T HE PRINT IS GETTING LIGHT , BUT THE T ONER L OW /R EPLACE D RUM LI[...]
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64 T roublesh ooting www.dell.com | support .dell.com T HE L OAD P APER LIGHT IS ON , EV EN THOUGH THERE IS PAPER LOADE D IN THE 250- SHEET OR 550- SH EET TRAY . Make sure the tray is pushed al l the way in. T HE PRINTER IS ON AND THE E RROR LIGHT IS ON . Make sur e the printer cover is closed. T HE OPERAT OR PANEL LIGHTS DO NOT COME ON WHEN THE PR[...]
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T roublesh ooti ng 65 P APER IS JA MMED IN THE PRINTER . When a paper jam occurs, the printer stops and the operator panel’s Pa p e r J a m and Cont inue lights come on. P r ess and rele ase Continue twice q uickly to displ ay the s pecific secondar y err or paper jam lig ht sequence . Refer to your User’s Guide for more information. W e recomm[...]
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66 T roublesh ooting www.dell.com | support .dell.com 2 Open the front cover and remove the toner cartrid ge assembly . NOTE: Do not leave the toner cartridge a ssembly exposed to dire ct light for an extended period of time. Exte nded light exp o su re can ca use pr int quali ty problems . 3 Remove any jams in the area behin d the toner cartr idge[...]
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T roublesh ooti ng 67 F or information on operator panel lights or solving print quality problems, refer to your User ’s Guide . 4 Lift the flap at the front of the printer and r emove any jams beneath the flap. 5 Open the r ear exit and r emove any jams. 6 After you ha ve cleared the jams, reinsta ll the ton er cartridge ass embly , ma ke sure a[...]
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68 T roublesh ooting www.dell.com | support .dell.com[...]
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Contac ting Dell 69 9 Contacting Dell T echnical Assistance If you need help with a technical problem, Dell is r eady to assist you. 1 Call techni cal suppo rt from a t elephone near or at the printe r so that t echnical sup port can assist you with any necessary procedures . When calling Dell, use your Express Service Code to help expedite the rou[...]
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70 Contac ting Dell www.dell.com | support .dell.com Contacting Dell T o co ntact Dell electronically , you can access the following websites: • www . dell.com • supp ort.d ell. com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcar e, and medium/large business custo mers, including P remie[...]
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Contac ting Dell 71 Coun try ( City) International Acce ss Code Country Code City Code Department Name or Se rvice Area, W ebsite and E-Mail Address Area Codes, Local Numbe rs, and T oll-Free Numbers Anguilla G eneral Support toll-free: 80 0-335-00 31 Ant igua and Barb uda General Support 1-800-8 05-5924 Argentina (Bue nos Aires) Inte rnational Acc[...]
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72 Contac ting Dell www.dell.com | support .dell.com Aust ria (V ie nna) Inte rnational Acce ss Co de: 900 Country Code: 43 City Code: 1 We b s i t e : su pport.euro.dell.com E-mai l: tech_ support_ce ntral_ europe@ dell.c om Home/Sma ll Busine ss Sales 0820 24 0 530 00 Home/Smal l Busin ess Fax 0820 240 530 49 Home/Sma ll Busin ess Custome r Care [...]
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Contac ting Dell 73 Canada (North Y ork, Ontari o) Inte rnational Access C ode: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automat ed technical support) toll-free: 1-800-2 47-9362 Customer Care (Home Sales/ Small Business) toll-fr ee: 1-800-847-4 096 Customer Care (m ed./large bu siness, government) toll-free: 1-800-326-9463 T echnic [...]
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74 Contac ting Dell www.dell.com | support .dell.com Chin a (Xiamen ) Country Code: 86 City Code: 592 T echn ical Support website: support.dell. com.cn T echn ical Support E-mail: cn_s upport@dell.com Customer Care E-mai l: customer_cn@dell.com T echn ical Support F ax 592 818 1350 T echn ical Support (Dell™ Dimension ™ and Inspiron™) toll-fr[...]
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Contac ting Dell 75 Czech Republic ( P ragu e) Inte rnational Access C ode: 00 Country Code: 420 We b s i t e : su pport.euro.dell.com E-ma il: czech_ dell@dell .com T echn ical Support 22537 2727 Customer Care 22537 2707 F ax 22537 2 714 T ech F ax 22537 272 8 Swit chboar d 225 37 271 1 Denmar k (Cope nhagen) Inte rnational Access C ode: 00 Countr[...]
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76 Contac ting Dell www.dell.com | support .dell.com F ra nce (P aris) (Montpell ier) Inte rnational Acce ss Co de: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : su pport.euro.dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Sma l l Business T echn ical Support 0825 387 270 Customer Care 0825 823 833 Switc hboard 0825 004 [...]
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Contac ting Dell 77 Gree ce Inte rnational Access C ode: 00 Country Code: 30 We b s i t e : su pport.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaild ell/ T echni cal S upp ort 00800- 44 14 95 1 8 Gold S erv ice T echnic al Suppor t 00800- 44 14 00 8 3 Switc hboard 2108 129810 Gold Ser vice Swi tchboard 210812 9811 Sale s 2108 129800 F ax 2[...]
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78 Contac ting Dell www.dell.com | support .dell.com Ireland (Cherrywood) Inte rnational Acce ss Co de: 16 Country Code: 353 City Code: 1 We b s i t e : su pport.euro.dell.com E-mail: dell_ direct_support@dell.com T echn ical Support 1850 543 543 U.K. T echnical Su pport (dial within U. K. only) 0870 90 8 0800 Home User Customer Car e 01 204 4014 S[...]
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Contac ting Dell 79 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : su pport.jp.dell.com T echn ical Support (servers ) toll-free: 0120 -198-498 T echn ical Support outsid e of Japan (servers) 81-44-5 56-4162 T echnic al Suppor t (Dim ensio n an d Ins piron ) toll-fr ee: 0120- 198- 226 T echn ical Su[...]
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80 Contac ting Dell www.dell.com | support .dell.com Latin Amer ica Cust omer T ech nical Suppo rt (Austin, T exas , U.S.A.) 51 2 728-4 093 Cust omer Service (Austin, T exas , U.S.A.) 512 728 -3619 F ax (T e chnical Support and Customer Servi ce) (Austin, T exas, U.S. A.) 512 728- 3883 Sales (Aus tin, T ex as, U.S .A.) 512 72 8-4397 Sale sF a x (Au[...]
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Contac ting Dell 81 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custom er T echnic al S upport 001- 877 -384- 897 9 or 001- 877- 269-3383 Sales 5 0-81-880 0 or 01-800-8 88-3355 Customer Service 001-87 7-384-8979 or 001- 877- 269-3383 Main 50 -81-88 00 or 01-800-8 88-3355 Mont serrat Gen eral Support t oll-free: 1-86 6-278-6822 Netherla [...]
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82 Contac ting Dell www.dell.com | support .dell.com Norway (L ysaker) Inte rnational Acce ss Co de: 00 Country Code: 47 We b s i t e : su pport.euro.dell.com E-mail: support.euro.dell.com/no/no/emaildel l/ T echn ical Support 671 16882 Relational Customer Car e 671 17575 Home/Sm all Business Customer Ca r e 231 62 298 Swit chboar d 671 16 800 F ax[...]
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Contac ting Dell 83 Singap ore (Singapore ) Inte rnational Access C ode: 005 Country Code: 65 We b s i t e : su pport.ap.dell.com T echnic al Support ( Dimension , Ins piron , and Elec tronics an d Accessor ies) toll- free: 18 00 394 7430 T echn ical Support (OptiPlex, Latitude, and Dell P r ecision) to ll- fr ee: 1800 394 7 488 T echn ical Support[...]
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84 Contac ting Dell www.dell.com | support .dell.com Spain (Madr id) Inte rnational Acce ss Co de: 00 Country Code: 34 City Code: 91 We b s i t e : su pport.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Sma l l Business T echn ical Support 902 100 130 Customer Care 902 118 540 Sale s 902 1 18 541 Switc hboard 902 118 5 41 F [...]
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Contac ting Dell 85 Ta i w a n Inte rnational Access C ode: 002 Country Code: 886 We b s i t e : su pport.ap.dell.com E-mail: ap_support@dell.com T e chnical Support (OptiP lex, Latitu de, Insp iron, Dimens ion, and Elec tronics and Access orie s) toll- free: 00 801 86 1011 T echn ical Support (P owerApp, P owerEdge, Po w er C o n n e c t , a n d P[...]
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86 Contac ting Dell www.dell.com | support .dell.com U.K. (Bracknell) Inte rnational Acce ss Co de: 00 Country Code: 44 City Code: 1344 We b s i t e : su pport.euro.dell.com Customer Care we bs ite: su pport.euro.dell.com/uk/en/ECare/F or m/Home.asp E-mail: dell_ direct_support@dell.com T echn ical Support (Corporate/Pr e ferred Acco unts /P AD [10[...]
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Contac ting Dell 87 U.S.A. (Austin, T exas) Inte rnational Access C ode: 011 Country Code: 1 Automated Order -St atus Se rvice toll-free: 1-80 0-433-90 14 AutoT ec h (portabl e and deskto p computers) toll-free : 1-800-247 -9362 Cons umer ( H ome and Home Office) T echn ical Support t oll-free: 1-80 0-624-98 96 Cust omer Service toll-free : 1-800-6[...]
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88 Contac ting Dell www.dell.com | support .dell.com[...]
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Append ix 89 10 Appendix U.S. T erms and Condit ions of Sale These ter ms and condit ions ("Agr eement") apply to y our purchase of comp uter systems and/or r e late d products and/or servi ces and support sold in the United State s ("P roduct") by the Dell ent ity named on th e invoice or a cknowl edgement ("Dell ") p[...]
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90 Append ix www.dell.com | support .dell.com BRANDE D PR ODUC T , IF ANY , IS PR O V IDED BY THE ORIGI NAL MANU F ACTU RER, NO T BY DE LL. D ELL MAKES N O EXPRESS W ARRANTIES EXCEP T THOS E ST ATED IN DELL'S A PPLICABLE W ARRANTY ST A TEMENT IN EFFECT ON T HE D A TE OF THE INV OICE, P ACKING SLIP OR ACKNOW LEDGEMENT . W ARRANTIES AND SE R VIC[...]
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Append ix 91 POSSIB ILITY OF SUCH D AMAGES, OR FOR ANY CLAI M B Y ANY THIRD P AR TY . Y OU AGREE THA T FOR ANY LIABILITY RELATED TO THE PURCHASE OF PROD UCT , DELL IS NO T LIABLE OR RES PONSIBLE FOR ANY AMOUNT OF DAM AGES ABO VE THE AMOUNT INVO ICED FOR THE APPLIC ABLE PRODUCT . NOTW ITHST AND ING AN YTHING IN TH IS AGRE EMEN T TO TH E CON TRAR Y ,[...]
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92 Append ix www.dell.com | support .dell.com Limited W arr anties and R etu rn P olicy Dell-br anded har dware product s pur chased in the U.S. and Canada come with either a 90-day , 1-year , 2-year , 3-year , or 4-year limited warran ty . T o determine which war ranty came with you r hardwar e product(s) , see y our pac king sli p or invoice . Th[...]
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Append ix 93 SOME ST A TES DO NOT ALL OW THE EX CLUSI O N OR LI MIT A TION OF INCIDENT AL OR CONSE QUENTIAL D AMAG ES, SO T HE ABO VE LI MIT A TION OR E XC L USION MA Y NO T APPL Y TO YO U. How long does this limited wa rranty last? This l imited war r anty lasts for the time pe riod i ndicate d on your packing slip or invoi ce, e xcept for the fo [...]
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94 Append ix www.dell.com | support .dell.com What will Dell do? During the 90 days of the 90-day limi ted warranty and the fir st year of all othe r limited wa rrant ies: During th e 90 days of the 90-d ay limited warran ty and the first ye ar of all ot her limited warran ties, we will repair any Dell-brand ed hardware products retu rned to us tha[...]
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Append ix 95 • If y ou ar e a Home O ffice , Small, Medium, Lar ge, or Gl obal Commerc i al Cus t omer , go to www .dell.com/us/en/ biz/topics/sbto pic_ccare _ nav_015_ccar e.htm • If you a r e a Governme nt, Edu cation, or Healthc are Customer , or an Indi vidual Home Consumer w ho purc hased throug h an Empl oyee Purc hase P rogram, go to www[...]
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96 Append ix www.dell.com | support .dell.com Y ou must shi p the products to Dell within five (5) days of the da te that Dell issues the Credi t Retu r n A uthorization Number . Y ou must also return the pro ducts to Dell in their origin al packaging, in as-new condition along with any media, documentat ion, an d all other items that were included[...]
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Append ix 97 PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST D AT A OR LOST SOF TW ARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT Y OU P AID F O R THE PRODUCT THA T IS THE SUBJ ECT OF A CLAIM. THIS IS THE MA XIMUM AMO UNT FOR WHIC H WE ARE RESPON SIBLE. SOME PRO VINCE S DO NOT A LLOW T HE EXCL USION OR LIMIT A TION OF SPEC IAL, I NDIRECT , [...]
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98 Append ix www.dell.com | support .dell.com When you contact us, we will i ssue a Return Ma terial Authorizati on Number for yo u to inc l ude wit h your retu rn. Y ou must r eturn the produc ts to us in t heir o riginal or eq uivalent p ackaging, pr epay shipping char ges, and insu re t he shipment or ac cept the risk if the product is lo st or [...]
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Append ix 99 All reque sts to transf er own ersh ip are at De ll's so le disc retion . All su ch tra nsfe rs will be subje ct to th e ter ms and conditions of the origi nal se rvice or l imited warranty a gre ement an d Dell' s terms and conditi ons of sale loc ated at www .dell.com . Dell canno t guar antee th e auth enti city of the pr [...]
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100 Appe ndix www.dell.com | support .dell.com 1- Y ear End-User Manufac turer Guarantee (Latin America and the Caribb ean Only) Guar ante e Dell Inc. ("D ell") warr ants to the end use r in accor dance with the following provisi ons that its bra nded har dwar e products , purchas ed by the end us er fro m a Dell c ompany or an autho r iz[...]
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Append ix 101 Dell Computer de Mexico SA de CV P aseo de la Re forma 26 20 - 11 ° Piso Col. Lomas Alta s 11950 Méxic o , D.F . Dell™ Printer Consumab les Limited W arranties The fo llowing s ection s describ e the li mited warranty for prin ter con sumabl es (ink c artridg es, tone r cartr idges, ph oto print pa cks, a nd photo p a per) for Del[...]
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102 Appe ndix www.dell.com | support .dell.com Consumables Limite d Wa rranty (L atin America Only) Dell I nc. wa rrant s to the orig inal purcha ser of genui ne Dell-bra nded to ner c artri dges that th e cartridg es will be f ree from defe cts resu lting fro m ma terial or m anuf actu ring p roces s for th e life of t he ca rtri dge. F o r the or[...]
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Append ix 103 if (b ut only if) you have a s eparate licens e for e ach product to w hich the Soft ware is distributed. Y ou must ens ure that the nu mbe r of pe rsons using the So ftware install ed on a netw ork s erver does n ot exceed th e num ber of licens es tha t you have. If the n umber of u sers of Soft ware installed on a networ k serve r [...]
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104 Appe ndix www.dell.com | support .dell.com U.S. Government R estricted Rights The sof tware and docume ntation are " commerci al ite m s" as that t erm is defined at 4 8 C.F .R. 2.1 01, co nsisti ng of "commerci al compu ter softwar e" and "commercia l co mputer so ftware docu mentati on" as su ch terms ar e used i[...]
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Append ix 105 A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interfere nce with radio commun ications services. Us ing shielded cables ensures that yo u maintain the a ppropr iate E lectr oma gneti c Comp atib ility class ifica tion fo r the inten ded en viro nm[...]
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106 Appe ndix www.dell.com | support .dell.com[...]
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Index 107 Inde x B book lets , prin ting , 51 C canceling a print job, 54 D Dell contacting, 6 9 Dell T oner Management System, 41 Driver P rofiler , 43 duplex, printing, 49 F fir ewall, disabling, 37 I imaging drum, replacing, 59 installing optional dra wer , 1 3 optional me mory , 1 6 installing local printer drivers Linux, 2 7 Macintos h, 3 4 W [...]
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108 Inde x P rint er Softwar e Uninstall, 43 P rinter Supplies Reorder Application, 42 prin ting , 47 booklet s, 5 1 canceli ng a print job, 5 4 duplex, 4 9 letterhead, 5 3 local, 2 7 manual feed, 4 7 multi- page (N- up), 5 0 network, 3 7 network s etup page , 3 7 post ers, 5 2 R rear e xit, using, 23 S Set IP Addr e ss Utility , 42 softwar e appli[...]