Dell 4161DS manual

www .dell.com | support.dell.com Dell™ 2161DS-2/4161DS Console Switch Installer/User’s Guide[...]

USA Notification W arnin g: Chang es or mod ificatio ns to t his unit not expressly approv ed by the party responsible for compliance could void th e user ’s authority to ope rate the equipme nt. Note: This equipment ha s been tested a nd found to comply w ith the limits for a Class A digit al device, pursuant to P art 15 of the FCC Rules. These [...]

Conten ts 3 Conten ts Safety Precau tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Gener al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Rack Mounti ng of Sy s tems . . . . . . . . . . . . . . . . . . . . . . . 6 LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 Product Overview Featur[...]

4 Conte nts 3 Basic Operations Contro llin g Y our Sy st em at the A nalog Por ts . . . . . . . . . . . . . . . . . 25 Viewin g and Se lectin g Port s and Dev ices . . . . . . . . . . . . . . . . . . 25 Sele cting de vice s . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Soft Swit ching . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5 Safety Precautions Use the following safety guid elines to help ensure your ow n personal safety and t o help prote ct your sy stem and work ing environment f ro m po tential damag e. CAUTION: The power suppl ies in your sy stem may prod uce hig h voltages and energy ha zards, whi ch can cau se bodil y harm. Only traine d service techni cians are[...]

6 www.d ell.com | support.dell.com • Do not spill food or liquids on your system components, and neve r operate the product in a wet environment. If the system gets wet, see the approp riate section in your troubleshooting guide or contact your trained service provider . • Use the produc t only with app roved equipm ent. • Allow the product t[...]

7 • Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. • Circui t Overloading: Consideration should be given to the connection of the equipment to the supply cir cuit and the effect that overloadin g of circuits m ight have on ove rcurrent protect[...]

8 www.d ell.com | support.dell.com[...]

Prod uct Ov ervie w 9 1 Product Overview Features and B enefits The multiuser , Dell™ 216 1DS-2/4161DS Remote Console S witch integrates Dell field-proven digital k eyboard, video and mouse (KVM ) sw itching technology with advanced cable management, flexib le access for up to four simu ltaneous users, and a patented, next-generation us er in ter[...]

10 Prod uct Ove rview www.d ell.com | support.dell.com OSCAR ® GUI The Remote C onsole Switch uses the OSCAR ® interface, w hich feature s intuitive menus t o configure your switch system and select computer s. Devices can be identified by a name, EID or port number , allowing you to assign unique device names. Security The OSCAR ® interface all[...]

Prod uct Ov ervie w 11 T ab le 1-1. Maxi mum Resolu tion Ref resh Ra te Video T ype FLASH Upgradeab le Upgrade your R emote Console Swi tch and SIP modules at any time to e nsure you are always running the most current firmware version availa ble. Flash Upgrades can be initiated through OSCAR ® or th e Serial Console. The Remote Console Switch can[...]

12 Prod uct Ove rview www.d ell.com | support.dell.com[...]

Instal latio n 13 2 Installation The Remo te Consol e Switch r equires tha t the Remo te Console Swit ch Software be in stalled prior to use. Remote Console Switch Software allows a user to view and control a device attached to the Remote Console Switch switch system, configure and maintain the sys tem, and prevent unauthorized access to the Remo t[...]

14 Instal lation www.d ell.com | support.dell.com Optiona l items: • P ort Expa nsion Module (PEM) • F ront Access P anel Setting Up Y our Network The Remote Con sole Switch system uses IP add resses to uniquely identify the Remot e Console Switch units and the computers running Remo te Console Switch Software. The Remote Console Switch supp or[...]

Instal latio n 15 T o install the 0U switch mounting b rack et (shipped as de fault): 1 Line up the holes of the mounting brackets with the scr ew holes in the switch. 2 F asten the mount ing bracket to the switch using the butt on head socket cap scr ews on each side. 3 Mount the switch assemb ly to the rack by inserting the three mounti ng hooks [...]

16 Instal lation www.d ell.com | support.dell.com 6 Mount the switch a ssembly to the rack ca binet by matching the ho les in the “short side” of each bracke t to an appropriate set of matching holes on your rack cabinet. Next, insert the combination hex head scr ews through the slots in the brack et, then the holes in the mounting rail, and th[...]

Instal latio n 17 Figur e 2-3. Basic Remo te Consol e Switc h Configu ration CAUTION: T o redu ce the risk of electr ic shock or damage to your equip ment do not disable the power cord gr ounding plug. Th e ground ing plu g is an imp ortant sa fety f eature. Plug the po wer cor d into a groun ded (eart hed) ou tlet tha t is easi ly acce ssible at a[...]

18 Instal lation www.d ell.com | support.dell.com 2 Plug the supplied powe r cor d into the ba ck of the Remote Con sole Switch unit and then into an a ppropriate pow er source . 3 When the power is s witched on, the P o wer indicator on the rear of the unit will bli nk for 30 seconds while performing a self-test. P ress the <Enter> key to ac[...]

Instal latio n 19 V ideo Optimizat ion T o ensure optimal vi deo quality , configure the Remote Console Switch with the same settings as the netwo rk switch. F o r example, if the Remo te Console Swi tch is set to Auto -Neg otiate , then the netw ork swit ch must be se t to A uto-Ne gotia te in both speed and duple x. F or example, if the Remote Co[...]

20 Instal lation www.d ell.com | support.dell.com 4 Connect the oth er end of the CA T 5 cable to the desired Analog Rack Interface (A RI) port on the back of your Remote Console Switch unit. 5 Repeat steps 2-4 for all serve rs you wish t o attach. NOTE: Power down the Remote Cons ole Swit ch unit before serv icin g. Alway s disc onne ct the power [...]

Instal latio n 21 4 Connect the devices to your cascaded switch accor ding to the switch manufacturer's re commendations. 5 Repeat steps 1-4 for all the cascade swi tches you wish to attach to your Remote Console Switch syst em. Figure 2-6. 2161DS-2 or 41 61DS With a Cat 5 Ana log Switch NOTE: The Remote Con sole Swi tch supp orts only 1 swi t[...]

22 Instal lation www.d ell.com | support.dell.com Cascading with Leg acy Switches T o add a legacy switch (optional) : 1 Mount the switch into your rack. Locate a CA T 5 cable to connect your Remote Console Switch unit to the legacy swit ch (F igure 2-7). 2 Attach one end of the CAT 5 cabling to the ARI port on the C onsole Switch. 3 Connect the o [...]

Instal latio n 23 Figure 2-7. Remo te Consol e Switch Casc ading Con figuratio n With Legacy Co nsole Sw itches Adding a PEM (Optional ) A P o rt Expansion Module (PEM) allows you to e xpand each ARI port to accommodate up to eight devices i nstead of one. NOTE: The PEM opera tes passi vely. Therefor e, once a u ser acce sses a devic e attac hed to[...]

24 Instal lation www.d ell.com | support.dell.com 2 Attach one end of the CA T 5 cabli ng that wi ll run between yo ur PEM and th e Remote Console Switch unit to the RJ45 connector slig htly separate from the other conn ectors on the PEM. Connect the r emaining end o f the CA T 5 cable to the desi r ed ARI port on the back of your Remote Console Sw[...]

Basic Op erations 25 3 Basic Operations Controlling Y our Sy stem at the Analog Por ts The Remote Consol e Switch featur es user -side ke yboard and mouse ports that allow you to connect a USB or PS/2 ke yboard and mouse for di rect analog access. The Remote Console Switch uses the powerful OS CAR ® interface, which uses intuitive menus to configu[...]

26 Basic O peratio ns www.d ell.com | support.dell.com Figur e 3-1. Examp le of a Main Dialo g Box NOTE: Y ou ca n also press the <Con trol> key twice withi n one second to la unch the OSCAR ® inter face. Y ou can use this ke y sequenc e in any plac e you see < Print Scree n > througho ut this instal ler/us er guide. V iewing the statu[...]

Basic Op erations 27 Selecting devices Us e the Ma in dialog box to select devices. When you select a device, the appliance reconfigures the keyboard and mouse to the proper se ttings for that device. T o select devices: Double-click the device name, EID or port number . or If the display order of your device list is by port ( Po r t button is d ep[...]

28 Basic O peratio ns www.d ell.com | support.dell.com Navigating the OSCAR ® Interface T a ble 3-2 d escribes how to na vigate t he OSCAR ® interface using the k eyboard a nd mouse. T able 3-2 . OSCAR ® Interf ace Naviga tion Bas ics This K ey strok e Does Th is <P rint Scr een>, Ctrl-Ctrl, Sh ift-Shift and/or Alt-Alt OSCAR ® ac tivatio [...]

Basic Op erations 29 Configuring OSCAR ® Interface Menus Y ou can configure your Remote Console Switch from the Setup menu wi thi n the O SCAR ® interfa ce. Sele ct the Names button when initially se tting up your appl iance to identify devices by unique names. Select the other setup features to manage routine tasks for your devices from the OSCA[...]

30 Basic O peratio ns www.d ell.com | support.dell.com Figure 3-2. Setup Dialog Box Changing t he Display Behavior Us e the Men u dialog box to change the display order of devices, set a Screen Delay T ime for the OSCAR ® interface, and change the OSCAR ® launch sequence. The display order setting alters how devices displ ay in several scr eens i[...]

Basic Op erations 31 T o choose the default display order of devices: 1 Select Name to displa y devices alp habetically b y name. or Select EID to display devices numerica lly by EID number . or Select Po r t to display devices numerically b y port number . 2 Click OK . To s e t a S c r e e n D e l a y T i m e f o r t h e O S C A R ® interface: 1 [...]

32 Basic O peratio ns www.d ell.com | support.dell.com T o set or change the password: NOTE: I f you lo se or forg et your password , please c ontact De ll T e chni cal Supp ort. See Appendi x C: T e chnica l Suppor t for contac t infor matio n. 1 Click and press <Enter> or double-click in the New text box. 2 T ype the ne w password in the Ne[...]

Basic Op erations 33 T o enable the scr een saver mode with no password protection: 1 If your console does not requir e a password to gai n access to th e Security dialog box, pro ceed t o step 2. or If your console is password protected, see th e previous procedure, then go to step 2. 2 Select Enable Screen Saver . 3 T ype the num ber of minute s [...]

34 Basic O peratio ns www.d ell.com | support.dell.com Figure 3-5. Flag Dialog Box T o determine how the status flag is displayed: 1 Select Name or EID to dete rmine what informat ion will be displaye d. 2 Select Displayed to show the flag al l the time or select Ti m e d to displ ay the flag for only five seco nds after switching . 3 Select a fl a[...]

Basic Op erations 35 Figure 3-6. Langu age Dialog Box 3 Click to select the language you want the OSCAR ® i nterface to ap pear in. 4 Click OK to acce pt the change you have m ade and re turn to th e Setup dialog box. The Setup dialog box displays in the la nguage you have selected. Assigning Devi ce T ypes The Rem ote Console Switc h automati cal[...]

36 Basic O peratio ns www.d ell.com | support.dell.com When the Remote Conso le Switch discovers a cascaded switch, the port numbering changes to accommodate each device under that switch. F or examp le, if the swit ch is connected to ARI port 6, the swi tch port is listed as 06 and each device under it is number ed sequentially 06-01, 06-0 2 and s[...]

Basic Op erations 37 T o assign names t o devices: 1 In the Names dialog box, select a device name or port number and click Modif y . The Name Modify dialog box disp lays. 2 T ype a name in the New Name box. Names of devices may be up to 15 cha racters long. L egal c harac ters i nclu de: A t o Z, a to z, 0 to 9 , spac e and hyphe n. 3 Click OK to [...]

38 Basic O peratio ns www.d ell.com | support.dell.com Displaying V ersion Information The OSC AR ® interface enables you to display the versions of the Remote Console Switch and t he S IP mo dul e fir mwa re. F o r opt imum pe rfo rman ce, k e ep yo ur fi rmw are cu rrent. F or more information, see A ppend ix A: FL ASH Upgra des . T o display ve[...]

Basic Op erations 39 Figure 3-11. Scan Dia log Box 3 The dialog box contains a list of a ll devices attached to your appliance. Click the checkbox next to th e devic es yo u wish t o scan. or Double-click on a device name or port. or P ress <Alt> and the number of the device you wish to scan. Y ou can select up to 16 devices from the entire l[...]

40 Basic O peratio ns www.d ell.com | support.dell.com NOTE: If the Add/R emove butt on is cl icked when a de vice is highli ghted, the ch eck box correspo nding t o the hi ghlighted d evice toggle s stat e. To c a n c e l s c a n m o d e : 1 Select a device if the OSCAR ® inter fac e is op en. or Move the mous e or press any k ey on the k eyboa r[...]

Basic Op erations 41 Figure 3-12. Scan Dia log Box 4 Click OK to save the s ettin gs. Displaying Config uration Information Y ou can view the configuration of your Remote Console Switch from the C onf igur atio n dialog box. This dialog box provides you with quick a ccess to the settings you have entered and allows you to add additional featur es b[...]

42 Basic O peratio ns www.d ell.com | support.dell.com Figure 3-13. Diagn ostics Dia log Box As each test is fi nished, a pass ( green circle) or fa il (red x) s ymbol displays to the left of each item as that te st finishes. The following table details each of the tests. T o run diagnostic tests: 1 If the O SCAR ® inte rface is not open, press &l[...]

Basic Op erations 43 Broadcasting to Ser vers The analog user can simultaneously control more than one server in a system to ensure that all selected servers r eceive identical input. Y ou can choose to broadcast k eystrokes and/or mouse movements independently . NOTE: Y ou can br oadcast up to 16 dev ices at a time , one device per ARI po rt. NOTE[...]

44 Basic O peratio ns www.d ell.com | support.dell.com 2 Click OK to sa ve the setti ngs and return to the Setup dialog box. Click X or pr ess <Escape> to return to the Main dialog box. 3 Click Commands . The Commands dialog box displays. 4 Click the Broadcast Enable check box to activate broadca sting. The Broadcast En able Confirm/Deny dial[...]

Appen dix A: FLASH Upg rades 45 A Appendix A: FLASH Upgrades Upgrading the 216 1DS-2/4161DS Remote Console Swit ch The Remote Console Switch FLASH upg rade featur e allows you to update your appliance with the latest firmware av ailable . Y ou can upgrade the switch firmwar e either th rough a serial console or dir e ctly in OSCAR ® . NOTE: If the[...]

46 Appen dix A: FLASH Upgr ades www.d ell.com | support.dell.com 6 Assign the IP address in the Remote Console Switch, if needed: a In the HyperT ermin al window , type 1 to select Net work Configuration. b Note the Rem ote Conso le Switch IP address. The first three numb ers must be the same as i n th e ser ver IP a ddress from ste p 5. T he last [...]

Appen dix A: FLASH Upg rades 47 Figure A- 1 . Download Dialog Box 4 In the TFTP IP field, type the IP address of the TFTP server where the appliance firmwar e FLASH file is located. 5 In the Fi l e n a m e field, type the filename of the firmware FLASH fi le. 6 Click Downloa d. The firmware upgrade proceeds. 7 Once the firmware upgrade has complete[...]

48 Appen dix A: FLASH Upgr ades www.d ell.com | support.dell.com Figur e A-2. S IP Sta tus Dialog Box 3 Click one or more types of modules to upgrade. Click Upgrade . 4 The SIP Upgrade dialog box displays. Click OK to initiate the upgr ade and return to the SIP Status dialog box. T o upgrade SIP module firmware individually : 1 P ress <P rint Sc[...]

Appen dix A: FLASH Upg rades 49 NOTE: During an up grade, th e SIP st atus ind icator in the Main dialo g box is yell ow . The S IP module is unavail able whi le an up grade is in pr ogress. Wh en an upgrade i s ini tiated, any cur rent con nectio n to th e server via the S IP module is termin ated. NOTE: If you wish to re turn a S IP to its factor[...]

50 Appen dix A: FLASH Upgr ades www.d ell.com | support.dell.com[...]

Appen dix B: T echni cal Specifi cations 51 B Appendix B: T echnical Specificat ions T able B-1. Product Spe cificati ons Remote Co nsole Sw itch Pro duct Spec ificatio ns Server P orts Number 16 T ypes Dell PS/2 and USB SIP modules. A vocent PS/2, USB, Sun and serial A VRIQ’s. Connectors RJ-45 Sync T ypes Separate horizontal and vertical Plug an[...]

52 Appen dix B: T echni cal Specifi cations www.d ell.com | support.dell.com AC-input v oltage r ating 100 to 24 0 V AC Autosen sing AC-input current rating 0.5 A AC-input cabl e 18 A WG three-wi re cable, with a three-lead IEC- 320 receptac le on the power supply end and a country or region dependent plu g on the power r esource end AC-frequency 5[...]

Appen dix C: T echn ical Su pport 53 C Appendix C: T echnical Support Our T echnical Suppo rt staff is r eady to assist you with any ins tallation o r operating is sues you encounter with your De ll product. If an issue should develop, follow the step s below for the fastest p ossible service. T o resolve an issue: 1 Check the pertinent section of [...]

54 Append ix C : T echni cal S uppor t www.d ell.com | support.dell.com[...]

Index 55 Index Numerics 2161DS-2 or 416 1DS W ith a Cat 5 Analog Switch, 21 2161DS2/4161 DS2 Console Switch Configuring, 1 8 Installing, 1 7 2161DS2/4161 DS2 Console Switch Unit Installing, 1 6 A Address Resolutio n P rotocol. See ARP . ARI, 20, 23 ARI port, 25 ARP , 19 A uto-Negot iate, 19 Au toView 2 000 switch cascading, 9 features, 9 AV R I Q ,[...]

56 Index 56 Index R Rack Mounting , 14 Remote C onsole Swit ch Softwar e, 13-14 r emoving password prot ection, 32 S Scan dialog box, 39, 41 scanning system, 38 scr een saver turning off, 3 3 server status, 26 servers add ing t o scan list , 3 8 assigning na m es, 3 6 broadcas ting to, 4 3 configuring for soft switching, 2 7 disconnecting from, 2 7[...]