Dell 5150C manual

www .dell.com | support.dell.com Dell™ Dimension™ 5150C Owner’ s Manual Model DHP * Not present on certain computers. front-panel door (push to open) power button power light diagnostic lights headphone connector front-panel door (open) microphone connector optional floppy drive or Media Card Reader* network connector IEEE 1394 connector volt[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting a USB Printer . . . . . . . [...]

4 Contents Using Intel ® Viiv™ Quick Resu me T echnology (Optional) . . . . . . . . . . . 26 Enabling the QRT Feature in Sy stem Setup . . . . . . . . . . . . . . . . . 27 Enabling the QRT feature in the Operating sy stem . . . . . . . . . . . . . 27 Hyper -Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 2 Solving [...]

Contents 5 Sound and Speak er Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 41 No sound from speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 41 No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 42 Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42 If the screen is bla[...]

6 Contents Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 DDR2 Memory Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Addressing Memory With 4-GB Configurations . . . . . . . . . . . . . . 66 Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Removing Memory . . . [...]

Contents 7 5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Entering Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

8 Contents[...]

Finding Information 9 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find it Here • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergono[...]

10 Finding Information • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your[...]

Finding Information 11 • How to use W indows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a wor d or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 F o[...]

12 Finding Information[...]

Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the ope rating sy stem setup before you co nnect a printer to the computer . See the documentation that came with the prin ter for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to th[...]

14 Setting Up and Using Y our Computer Connecting a USB Printer NOTE: Y ou can connect USB de vices while the compu ter is turned on. 1 Complete the operating system setup, if you have not already done so . 2 Install the printer driver if necessary . See th e documentation that came with your printer . 3 Attach the USB printer cable to the USB conn[...]

Setting Up and Using Y our Computer 15 F or information on installing a Media Card Re ader , see "Installing a Media Card Reader" on page 83. T o use the Media Car d Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the [...]

16 Setting Up and Using Y our Computer Changing the Display Settings 1 After you connect the TV , turn on the computer . The Microsoft ® W indows ® desktop displays on the monitor . 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, the monitor and TV display the same image. • In extended desktop mode, you [...]

Setting Up and Using Y our Computer 17 Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Ne twork Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Commun[...]

18 Setting Up and Using Y our Computer If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer . The New Connection Wizard appears. 3 Click Connect to the Int[...]

Setting Up and Using Y our Computer 19 4 P ress the eject button or gently push in the tray . T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copy right laws when you create CDs.[...]

20 Setting Up and Using Y our Computer A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or D VD player (if available). Play . Move backward within the curr ent track. P ause. Move forward within the curr ent track. Stop. Go to th[...]

Setting Up and Using Y our Computer 21 Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessories → Entertainment , and then click V olume Control . 2 In the V olume Control window , click and drag the bar in the V olume Control column and slide[...]

22 Setting Up and Using Y our Computer NOTE: Most commercial DVDs have copyright protection and ca nnot be copied using Sonic DigitalMedia. 1 Click the Start button, point to All P rograms → Sonic → DigitalMedia P rojects , and then click Copy . 2 Under the Copy tab, click Disc Copy . 3 T o copy the CD or D VD: • If you have one CD or DVD dri[...]

Setting Up and Using Y our Computer 23 Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Sonic DigitalMedia a nd open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs do not play in most home or car stereos. • Y ou cannot[...]

24 Setting Up and Using Y our Computer Power Management The Microsoft ® W indows ® XP power management features can r educe the amount of electricity your computer uses when it is on and you are no t using it. Y ou can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire c[...]

Setting Up and Using Y our Computer 25 Because hibernate mode requir es a special file on yo ur hard drive with enough disk space to store the contents of the computer memory , Dell cr eate s an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, W indows XP recreates the hi[...]

26 Setting Up and Using Y our Computer Advanced T ab The Advanced tab allows you to: • Place the power options icon in the W indows taskbar for quick access. • Set the computer to prompt you for your W ind ows password befor e the computer exits from standby mode or hibernate mode. • P rogram the power button to activate standby mode, activat[...]

Setting Up and Using Y our Computer 27 Enabling the QRT Feature in Sy stem Setup The QR T drivers must be installed before this fe atur e becomes active. These drivers are installed when this option is order ed. Also, Quick Resume is enabled in system setup when this feature is order ed. 1 Enter system setup (see page 100). 2 P ress the arrow keys [...]

28 Setting Up and Using Y our Computer T o determine if your computer is using Hyper - Threading technology : 1 Click the Start button, right-click My Computer , and then click P rop erties . 2 Click Hardware and click Device Manager . 3 In the Device Manager window , click the plus (+) sign ne xt to P rocessors . If Hyper - Thr eading is enabled, [...]

Solving Problems 29 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly connec[...]

30 Solving Problems CD and DVD drive problems NOTE: High-speed CD or DVD drive vibr ation is normal and may cause no ise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldw ide and different disc formats, n ot all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive T EST TH[...]

Solving Problems 31 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only . The modem d oes not operate while it is connected to a digital telephone n[...]

32 Solving Problems Error Messages CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. V ERIFY THAT THE MODEM IS COMMUNICATI[...]

Solving Problems 33 Media Card Reader Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide .[...]

34 Solving Problems Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Lockups and Software Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . [...]

Solving Problems 35 The computer stops responding NOTICE: Y ou might lose data if you are unable to perform an oper ating sy stem shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows ope[...]

36 Solving Problems Other software problems Memory Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible [...]

Solving Problems 37 Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see page 66) to ensure that your computer is su ccessfully communicating with the memory . • Ensur[...]

38 Solving Problems Network Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Power Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . C HECK THE NETWO[...]

Solving Problems 39 Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not [...]

40 Solving Problems Scanner Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistance for your sc anner , contact the sc anner’ s manufacturer . C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentati[...]

Solving Problems 41 Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 players override s the Windows volume s etting. If you have been listening to MP3 songs, ensure that you[...]

42 Solving Problems No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: See the monitor docume ntation for troubles hooting procedures. If the screen is blank R UN THE SPEAKER DIAGNOSTICS —S EE YOUR S[...]

Solving Problems 43 If the screen is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE DIAGNOSTIC LIGHTS — See page 45. C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness, [...]

44 Solving Problems[...]

T roubleshooting T ools 45 T roubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on [...]

46 T r oubleshooting T ool s A possible graphics card failur e has occurred. • If the computer has a graphics card, remove the car d, reinstall it (see page 68), and then restart the computer . • If the problem still exists, install a graphics card that you know works and restart the computer . • If the problem persists or the computer has in[...]

T roubleshooting T ools 47 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing a car d (not a graphics card) (see page 68) and restarting the computer . 2 If the problem persists, reinstall the card that you r e moved, remove a different car d, and then restart the computer . 3 Repeat this process for each [...]

48 T r oubleshooting T ool s Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in "Solving P roblems" on page 29 and run the Dell D[...]

T roubleshooting T ools 49 NOTE: The Service T ag for your computer is located at the top of each test screen. If you contact Dell, technical support will a sk for your Service T ag. 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information. 4 Close the test scr[...]

50 T r oubleshooting T ool s If you experience a problem with any device, iden tify whether the driver is the source of your problem and, if necessary , update the driver . Windows XP 1 Click the Start button and click Control P anel . 2 Under Pick a Category , click P erformance and Maintenance . 3 Click System . 4 In the System P roperties window[...]

T roubleshooting T ools 51 3 Click the Hardware tab and click Device Manager . 4 Double-click the type of device fo r which you are installing the driver. 5 Double-click the name of the device fo r which you are installing the driver . 6 Click the Driver tab and click Update Driver . 7 Click Install from a list or specific location (Advanced) and c[...]

52 T r oubleshooting T ool s NOTICE: Make regular backups of your data files. Sy stem Restore does no t monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view , so they may not work if you set your Dell™ comp uter to the Windows Classic view . Creating a Restore Point 1 Click the S[...]

T roubleshooting T ools 53 Undoing the Last Sy stem R estore NOTICE: Before you undo the last sy stem restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is complete. 1 Click the Start button, point to All P rograms → Accessories → System T ools , [...]

54 T r oubleshooting T ool s 5 When prompted, click Fi n i s h to reboot the computer . NOTE: Do not manually shut do wn the computer . Click Finish and let the computer completely reboot. 6 When prompted, click Ye s . The computer restarts. Because the computer is r estored to its original operating state, the screens that appear , such as the End[...]

Removing and Installing Parts 55 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 55[...]

56 Removing and Installing Parts CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . CAUTION: Handle components and cards w ith care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting br acket. Hold a compone nt such as[...]

Removing and Installing Parts 57 Front and Back V iew of the Computer Front View NOTE: The front-panel door does not close when you ar e using certain Flash Media or IEEE 1394, USB, or headphone connectors. 2 3 5 4 1 6 12 8 9 7 11 10 1 CD/DVD drive eject button P ress this button to eject a CD/DVD from the drive. 2 CD/DVD drive-activity light The d[...]

58 Removing and Installing Parts 4 IEEE 1394 connector Attach high-sp eed serial multimedia devices, such as digital video cameras. It is recommended that you use the back IEEE 1394 connector for devices that typically remain connected, such as e xternal hard drives and other storage devices. 5 power button P ress this button to turn on the compute[...]

Removing and Installing Parts 59 Back View 1 voltage selection switch (may not be available on all computers) See the safety instructions in the Pr o d u c t Information Guide for more information. 2 power connector Insert the power cable. 3 back panel connectors Plug IEEE 1394, USB and other devices into the appropriate connector . 4 card slots Ac[...]

60 Removing and Installing Parts 12 4 9 8 3 5 6 7 10 11 12 13 1 link integrity light • Green — A good connecti on e xists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer . • Off — The computer is not detecting a physical connection to the network. 2 network ada[...]

Removing and Installing Parts 61 Removing the Computer Cover CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . 1 Shut down the computer through the Start menu (see page 55). 2 Ensure that your computer and attached devi ces ar e turned off. If your computer and attach[...]

62 Removing and Installing Parts NOTICE: Ensure that you are working on a level, pro tected surface to avoi d scratching either the computer or the surface on which it is resting. 5 Lay your computer on its side with the computer cover facing up. 6 P ull back the cover latch release on the top panel. 7 Locate the two hinge tabs on the bottom edge o[...]

Removing and Installing Parts 63 Inside V iew of Y our Computer CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s un plug your computer from the electrical outlet before opening the cover . power supply and fan hard[...]

64 Removing and Installing Parts Sy stem Board Components processor connector (CPU) memory module connectors (2, 4) power connector (A TXPWR1) memory module connectors (1, 3) RTC reset jumper (RTCRST) CD/DVD connector (IDE_OPT) power connector (A TXPWR1) modem connector video connector (VGA) password jumper (PSWD) front-panel connector (FRONT P ANE[...]

Removing and Installing Parts 65 Memory Y ou can incr ease your computer memory by installing memory modules on the system board. Y our computer supports unbuffer ed, non-ECC, DDR2 memory . NOTE: Buffered memory is not supp orted on this computer . DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, [...]

66 Removing and Installing Parts NOTE: Memory purchased from Dell is cove red under your co mputer warranty . NOTICE: If you remove your original memory modules from the co mputer during a me mory upgrade, keep them separate from any new mo dules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an origina[...]

Removing and Installing Parts 67 4 P ress out the securing clip at each end of the memory module connector . 5 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memo ry module, press the module straight down into the connector while you apply equal force to each end of the module. 6 In[...]

68 Removing and Installing Parts 7 Replace the computer cover , (see page 93). NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 8 Connect your computer and devices to elec trical outlets, and turn them on. 9 Right-click the My Computer icon and click P roperties . 10 Click the Ge[...]

Removing and Installing Parts 69 Y our Dell™ computer provides the following slots for PCI Expr ess cards: • One PCI Expr ess x16 card slot • One PCI Expr ess x1 card slot NOTE: The slots for the PCI Express x16 and PCI Express x1 cards ar e half-height slots. If you are installing or r eplacing a PCI Express car d, follow the procedures in t[...]

70 Removing and Installing Parts 3 If you are installing a new car d, remove the fille r brack et to create a card-slot opening. Then continue with step 5. 4 If you are r eplacing a card that is already installed in the computer , r emove the card. If necessary , disconnect any cables connected to the car d. Grasp the card by its top corners, and e[...]

Removing and Installing Parts 71 8 Place the card in the connector and pr ess down fi rmly . Ensure that the car d is fully seated in the slot. 9 Before you close the car d retention door , ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits aro[...]

72 Removing and Installing Parts 10 Close the card r etention door by snapping it into place. NOTICE: Do not route card cables over or behind the cards. Cables ro uted over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment. 11 Connect any cables that should be attached to the card. See the documentatio[...]

Removing and Installing Parts 73 4 If you are r emoving the card permanently , in stall a filler brack et in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot op enings is necessary to maintain FCC certification of the computer . The brackets also keep dust and dirt out of your computer . 5 Replace the computer cove[...]

74 Removing and Installing Parts Drive Interface Connectors Most interface connectors are k eyed for correct inser tion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector . Serial A T A cables go to th e pin-1 end of the connector . The pin-1 end of a connector on a board or a car d is usual[...]

Removing and Installing Parts 75 Like IDE connectors, the serial A T A interface connectors ar e keyed for corr ect insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector . Hard Drive CAUTION: Before you begin any of the procedures in this section , follow the safety instructions locat[...]

76 Removing and Installing Parts Removing a Hard Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 55. 2 P ress in on the blue tabs on each side of the drive and slide the drive up and out of the computer . 3 Disconnect the power and hard-drive cable from the drive. tabs (2) hard drive serial A T A data cable power cable[...]

Removing and Installing Parts 77 Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer . NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the bracket from the old drive by un[...]

78 Removing and Installing Parts 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Replace the computer cover (page 93). NOTICE: T o connect a network cable, first plug the cabl e into the network wall jack and then plug it into the computer . 7 Connect your computer and devices to elec trical outlet[...]

Removing and Installing Parts 79 NOTE: The interface cable is held in place by the metal drive brac ket and does not ne ed to be removed from the drive. 4 Disconnect the interface cable from the interf ace cable connector on the system board (see page 64). drive release latch CD/DVD drive interface cable interface cable connector[...]

80 Removing and Installing Parts Installing a CD/DVD Drive 1 Unpack the drive and prepar e it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer . If you ar e installing an IDE drive, configur e the drive for the cable select setting. 2 Connect the interface cable to the int[...]

Removing and Installing Parts 81 4 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Replace the computer cover (see page 93). 6 Connect your computer and devices to thei r electrical outlets, and turn them on. 7 See the documentation that came with the drive for instructions on installi[...]

82 Removing and Installing Parts Removing a Media Card Reader 1 F ollow the procedures in "Befor e Y ou Begin" on page 55. 2 Remove the CD/D VD drive (see page 78). 3 Remove the hard drive (see page 76). 4 Disconnect the interface cable from the back of the Media Card Reader and from the Media Card Reader connector on the system boar d (s[...]

Removing and Installing Parts 83 5 P u ll up on the drive release latch and slide the Media Car d Reader towards the back of the computer . Then, lift to remove the drive from the computer . Installing a Media Card Reader 1 F ollow the procedures in "Befor e Y ou Begin" on page 55. 2 Remove the Media Card Reader from its packaging. drive [...]

84 Removing and Installing Parts 3 Slide the drive into place until you hear a cl ick or feel the drive securely installed. 4 Connect the interface cable to the back of th e Media Card Reader and to the Media Car d Reader connector on the system board. interface cable[...]

Removing and Installing Parts 85 5 Replace the CD/D VD drive (see page 80). 6 Replace the hard drive (see page 77). 7 Replace the computer cover (see page 93). NOTICE: T o connect a network cable, firs t plug the cable in to the network device and then plug it in to the computer . 8 Connect your computer and devices to thei r electrical outlets, an[...]

86 Removing and Installing Parts 5 Disconnect the interface cable from the system board (see page 64). NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive. drive release latch floppy drive interface cable edge connector interface cable cable release tab[...]

Removing and Installing Parts 87 Installing a Floppy Drive NOTE: The interface cable is held in place by the metal drive brac ket and does not ne ed to be removed from the drive. 1 F ollow the procedures in "Befor e Y ou Begin" on page 55. 2 Gently slide the drive into place until you hear a click or feel the drive securely installed. 3 A[...]

88 Removing and Installing Parts 4 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Replace the CD/D VD drive (see page 80). 6 Replace the computer cover (see page 93). NOTICE: T o connect a network cable, first plug the cable in to the network device an d then plug it in to the compute[...]

Removing and Installing Parts 89 Modem CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer . NOTICE: T o prevent static damage to components insid[...]

90 Removing and Installing Parts 2 Remove the existing modem: a Disconnect the modem cable from the modem. b Use a small Phillips screwdriver to r emove the two screws securing the modem to the system board, and set the scr ews aside. c P ull straight up on the attached pull-tab to lift the modem out of its connector on the system board. NOTICE: Th[...]

Removing and Installing Parts 91 6 T o install a new modem cable and e xternal modem connector: a Attach the modem cable to the external modem connector . a Align the external connector with the slot on the back on the computer . b Replace the screw that secur es the external modem connector in place. c Carefully route the cable wir e and re-connec[...]

92 Removing and Installing Parts CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommend ed by the manufacturer . Discard used batter ies according to the manufacturer’ s instructions. Replacing the Battery NOTE: For information regard ing the type of coin-cell batt er[...]

Removing and Installing Parts 93 10 P roperly dispose of the old battery . See the P roduct Information Guide for battery disposal information. Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . 1 Ensure that all cables ar e connect [...]

94 Removing and Installing Parts[...]

Appendix 95 Appendix Specifications Processor P r ocessor types Intel ® P entium ® 4 5 XXX and 6XXX processors with Hyper - Threading technology P entium D 8XXX dual core processors (no Hyper - Thr eading) Intel Celeron ® D processors Level 1 (L1) cache 16 KB for Pe n t i u m 4 5 XXX and 6XXX processors and Celeron D processors 2 x 16 KB for P e[...]

96 Appendix Computer Information Chipset Intel 945G Express DMA channels eight Interrupt levels 24 BIOS chip (NVRAM) 4 Mb NIC integrated network interfa ce capable of 10/100-Mbps communication System clock 800-MHz data rate Video T ype Intel integrated Graphics Media Accelerator (GMA) 950 Audio T ype Sigmatel ST AC9220 Expansion Bus Bus type PCI Ex[...]

Appendix 97 Connectors External connectors: IEEE 1394 one 6-pin powered back-panel connector one 6-pin powered fr ont-panel connecto r Video 15-hole D-SUB connector USB two front-panel and five back-p anel USB 2.0–compliant connectors Aud io five back-panel connectors for li ne-in, line-out, rear -surround sound, microphone or side-sur round soun[...]

98 Appendix Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power -on state. amber light — Blinking amber indica tes a problem with an installed device; solid amber indicates an internal power problem (see "P ower P roblems" on page 38). Hard-drive access light [...]

Appendix 99 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or r emove any hardwar e in your computer • T o set or change a user -selectable option such as the user password • T o r ead the current amount of memory or set the type of hard drive installed Phy sical He[...]

100 Appendix Before you use system setup, it is r ecommended that you write down the system setup screen information for future r eference. NOTICE: Unless you are an expert comp uter user , do not chang e the settings for this program. Certain changes can make your co mputer work incorrectly . Entering Sy stem Setup 1 T urn on (or restart) your com[...]

Appendix 101 Options List — This field appears on the left side of the system setup window . The field is a scrollable list containing features that define the configuration of your computer , including installed hardwar e, power conservation, and security features. Scroll up and down the list with the up- and down-arrow keys. As an option is hig[...]

102 Appendix Sy stem Setup Options NOTE: Depending on your computer , BIOS version, and in stalled devices, the item s listed in this section may not appear , or may n ot appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific informati[...]

Appendix 103 USB Controller Set to On (default) so that USB devices will be detected and supported in the operating system. The No Boot option enables a USB controller , but it does not recognize a USB storage device. Video Primary Video This setting specifies which video co ntroller is primary when two video controllers are pr esent on the compute[...]

104 Appendix Admin Password This option provides restricted access to the computer's system setup in the same way that access to the computer can be restricted with the System Pa s s w o r d option. NOTE: T o delete a password, enter the old password and press <Enter> two times. System Password Displays the current status of the sy stem&[...]

Appendix 105 Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new se ttings to avoid losing the changes. Option Settings • Diskette Drive — The computer attempts to boot from th e floppy drive. If the floppy disk in the drive is not bootable, if no floppy d[...]

106 Appendix 4 Select a device and press <Enter>. F or example, if you ar e booting to a USB memory key , highlight USB Flash Device and press <Enter>. NOTE: T o boot to a USB device, the devi ce must be bootable. T o make sure your device is bootable, check the device documentation. NOTE: Y ou can also change the boot sequence using th[...]

Appendix 107 Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section , follow the safety instructions located in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" on page 55. 2 T o clear the passwor d, remove the jumpers from pins 1 and 2. 3 Replace the computer cover (se[...]

108 Appendix NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 11 Connect your computer and devices to elec trical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Prod[...]

Appendix 109 NOTICE: Do not wipe the display screen with any soap or alcohol so lution. Doing so may damage the antiglare coating. • T o clean your monitor scr een, lightly dampen a so ft, clean cloth with water . If possible, use a special screen-cleaning tissue or solution suit able for the monitor’s antistatic coating. • W ipe the keyboar [...]

110 Appendix Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical support r equires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, softwar e programs, and hardwar e drivers to the original defaul t configuration as shipped from Dell, as well[...]

Appendix 111 This device complies with P art 15 of the FCC R ules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference. 2 This device must accept any interference r ece ived, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications[...]

112 Appendix F or specific web addresses for your country , find the appropriate country section in the table below . NOTE: T oll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, techni cal support specific to Dell XPS por table computers is available at a separate telephone number listed for partic[...]

Appendix 113 Australi a (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Home and Small Business 1-300-655-533 Government and Business toll-free: 1-800-633-559 P referred Accounts Division (P AD) toll-free: 1-800[...]

114 Appendix Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W ebsite: support.euro.dell.com E-mail for F rench-speaking Customers: support.euro .dell.com/be/fr/emaildell/ T echnical Support for XPS portable computers only 02 481 92 96 T echnical Support for all other Dell computers 02 481 92 88 T echnical Support F a[...]

Appendix 115 Cayman Islands General Support 1-800-805-7541 Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: custome[...]

116 Appendix Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark [...]

Appendix 117 F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for all other Dell computers 0825 387 270 Customer C[...]

118 Appendix Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support [...]

Appendix 119 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800[...]

120 Appendix Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]

Appendix 121 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T e xas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T e xas, U.S.A.) 512 728-3883 Sales (Austin, T e xas, U.S.A.) 512 728-4397 SalesF ax (Austin, T e xas, U.S.A.) 512 728-4600 or 512 728-3772 Lux e[...]

122 Appendix Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

Appendix 123 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Customer Care toll-free: 0800-289-335 (option 3) T echnical Support (for desktop and portable computers) toll-free: 0800 446 255 T echnical Support (for servers[...]

124 Appendix P ortugal International Access Code: 00 Country Code: 351 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis[...]

Appendix 125 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 W ebsite: support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 Southeast Asian and P acific Count[...]

126 Appendix Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/se/sv/emaildell/ T echnical Support for XPS portable computers only 0771 340 340 T echnical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Sma[...]

Appendix 127 Thailand International Access Code: 001 Country Code: 66 W ebsite: support.ap.dell.com T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 0060 07 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 1800 0600 09 Customer Care toll-free: 1800 006 007 (option 7) Corporate Sales [...]

128 Appendix U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 T echnical Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer (Home and Home Office[...]

Index 129 Index A audio . See sound B battery problems, 2 9 replacing, 9 1 BIOS, 99 boot sequence, 105 c h a n g i n g , 105-106 option settings, 1 0 5 booting to a USB device, 1 0 5 C car ds installing, 6 9 removing, 7 2 slots, 6 8 types supported, 6 8 CD/D VD drive problems, 3 0 CD/D VD-RW drive problems, 3 0 CDs, 21 playing, 1 8 Check Disk, 31 C[...]

130 Index 130 Index E e-mail problems, 3 1 End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 4 5 F floppy drive installing, 8 7 removing, 8 5 H hard drive installing, 7 7 problems, 3 1 removing, 7 6 hardwar e Dell Diagnostics, 4 8 Hardwar e T roubleshooter , 51 Help and Support Center , 11 hibernate mode, 24,[...]

Index 131 P passwor d clearing, 1 0 7 jumper , 1 0 7 PC Restore, 51-52 PCI Express car ds installing, 6 9 removing, 7 2 playing CDs, 1 8 D VDs, 1 8 power conserving, 2 4 hibernate mode, 2 4 , 2 6 managing, 2 4 options, 2 5 options, advanced, 2 6 options, hibernate, 2 6 options, schemes, 2 5 problems, 3 8 standby mode, 2 4 power light conditions, 3 [...]

132 Index 132 Index specifications (continued) connectors, 9 7 controls and lights, 9 8 drives, 9 6 environmental, 9 9 expansion bus, 9 6 memory , 9 5 physical, 9 9 power , 9 8 processor , 9 5 technical, 9 5 video , 9 6 standby mode, 24 support c o n t a c t i n g D e l l , 110-111 policy , 1 1 0 system board, 64 System Restore, 51-52 system setup [...]