Dell C5220 manual

 Dell PowerEdge C5220 Systems Hardware Owner’ s Manual Regulatory Model: B04S[...]

Notes, Cautions, and W arnings Information in this publication is subject to change without notice. © 2012 Dell Inc. All right s reserved. Reproduction of these materials in any manner what soever without the written permission of Dell Inc. is strictly forbidden. T rademarks used in this text: Dell™, the DELL lo go, and PowerEdge™ are tr adema[...]

Important Information • Y our system must ha ve BIOS version 2.0.1 or later to support Intel Xeon E3-1200 v2 series processors. Y ou can download the latest version of the BIOS at support.dell.com. • Y our system must have the BMC vers ion 1.13 or later to support Intel Xeon E3-1200 v2 series processors. Y o u can download the latest version of[...]

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5 Contents 1 About Y our System . . . . . . . . . . . . . . . . . . . . . . . . 7 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . 8 2 Using the System Setup Program . . . . . . . . . . . . . 17 Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 BIOS Setup Options at Boot . . . . . . . . . . . . . .[...]

6 Sleds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Hard Drive Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Heat Sinks . . . . . . . . . . . . . . . . . . . [...]

About Y our System 7 1 About Y our System The system includes the following configurations: • 8-sled system boar d + 3.5 -inch hard drive board + cables. • 8-sled system boar d + 2.5 -inch hard drive board + cables. • 8-sled system board + mezzanine card + 3.5-i nch hard drive board + cables. • 8-sled system board + mezzanine card + 2.5-i n[...]

8 About Y our System Front-Panel Features and Indicators The Dell P owe rEdge C5220 server is avai lable in either a 12-sled or 8-sled, each supporting either two 3.5-inch or four 2.5-inch har d drives. There are two sled SK Us a vailable for the P owerEdge C5220 server , an eight sled SK U and a twel ve sled SK U. F or information on sled populati[...]

About Y our System 9 Figure 1-2. 12-Sled SKU Front Feat ures (Rotated Counterclockwise 90 ° ) NOTE: PowerEdge C5220 system s with a service tag on the front panel support Intel Xeon E3-1200 se ries processors only . Item Feature Description 1 VGA/USB connector VGA/USB 2.0 connector 2 NIC LAN ports 10/100/1G NIC LAN connector 1 10/100/1G NIC LAN co[...]

10 About Y our System Indicators Figure 1-3. 8-Sled SKU Front Indicators (Rotated Counterclockwise 90 ° ) Item Feature Status Description 1, 3 LAN link LED Off No link 2, 4 LAN activity LED Off No activity LAN link LED LAN activity LED Green Off Link No activity LAN link LED LAN activity LED Green Off Link Activity 10 Mb LAN link LED LAN activity [...]

About Y our System 11 Item Feature Status Description 6 Identity LED Blue On Blue Off Blinking blue Identifies the system Normal status Identifies the system with an interval 7 Po w e r / S t a t u s G r e e n On System DC On Green Off System DC Off Amber Off Normal status Blinking amber Event occurred in the system[...]

12 About Y our System Figure 1-4. 12-Sled SKU Indicat ors (Rotated Counter clockwise 90°) Item Feature Status Description 1, 3 LAN link LED Off No link 2, 4 LAN activity LED Off No activity LAN link LED LAN activity LED Green Off Link No activity LAN link LED LAN activity LED Green Off Link Activity 10 Mb LAN link LED LAN activity LED Blinking gre[...]

About Y our System 13 6 Identity LED Blue On Identifies the system Blue Off Normal status Blinking blue Identifies the system with an interval 7 Po w e r / S t a t u s G r e e n On System DC on Green Off System DC off Amber Off Normal status Blinking amber Event occurred in the System[...]

14 About Y our System Figure 1-5. 1Gb Mezzanine Indicator s (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN activity LED Off No activity 2, 4 LAN link LED Off No link LAN link LED LAN activity LED Green Off Link No activity LAN link LED LAN activity LED Blinking green Off Link Activity 10 Mb LAN link LED LAN activity LED Bl[...]

About Y our System 15 Figure 1-6. 10Gb Mezzanine Indicat ors (Rotated Counterclockwise 90°) NOTE: Intel 10Gb mezzanine card is support ed by BIOS version 1.0.12 and later . Item Feature Status Description 1, 3 LAN link LED Off No link 2, 4 LAN activity LED Off No activity LAN link LED LAN activi ty LED Green Off Link No activity LAN link LED LAN a[...]

16 About Y our System[...]

Using the System Setup Program 17 2 Using the System Setup Program Start Menu The system employs the latest AMI Co re BIOS, which is stored in Flash memory . The Flash memory supports th e plug-and-play specification, and contains a BIOS Setup prog ram, the P ower On Self T est (POST) routine, and the PCI auto-configuration utility . This system bo[...]

18 Using the System Setup Program BIOS Setup Options at Boot The user initiates SETUP by pressing <F2> during POST . Console Redirection The console redir ection allows a re mote user to diagnose and fix problems on a server , which has not successfully booted to the OS. The center piece of the co n so le re di re ct i on i s t h e BIOS Conso[...]

Using the System Setup Program 19 Configuring Special Keys Console re direction uses ANSI terminal emulation, which is limited to basic ASCII characters. There are no function k eys, arrow keys, or control k eys in this character set. However , the P owe rEdge C5220 software r equires the use of function keys and control keys f or ordinary function[...]

20 Using the System Setup Program General Help In addition to the It em Specific Help window , the Setup Utility also provides a Genera l Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen l ists the legend keys with their corresponding alternat es and functions. T o exit the help window , press [...]

Using the System Setup Program 21 Server Platform Setup Utility Screens Conventions The following typographical conven tions are used in the tables: • The text and values in the Setup It em, Options, and He lp columns in the tables are displayed on the BIOS Setup screens. • T ext mark ed with an * in the Settings column of the tables indicates [...]

22 Using the System Setup Program Main Menu The Main menu is the screen that is first displayed when you enter BIOS Setup. Menu Fields Settings Comments Main System Date MM/DD/YYYY Set the Date. Use T ab to switch between Date elements. System Time HH:MM:SS Set the time. Use T ab to switch between Time elements. P roduct Name Displays the product n[...]

Using the System Setup Program 23 Asset T ag Displays the asset tag. MRC V ersion Displays the MR C version. ME V ersion Displays the ME version. BMC V ersion Displays the BMC version. F AN Control Boar d FW Displays the fan control board firmware version. ePPID Displays the ePPID. NIC1 MAC Addr ess Displays the NIC1 MA C address. NIC2 MAC Addr ess[...]

24 Using the System Setup Program Advanced Menu The Advanced screen provides an acce ss point to configure several options. On this screen, the user selects the option that is to be configured. Configurations are performed on the se lec t ed s cre e n, n ot d i rec tl y o n t h e Advanced screen. CAUTION: Incorrect settin gs to items on the Advance[...]

Using the System Setup Program 25 Power Manage ment SA T A Configuration SA T A Devices Configuration. PCI Configuration PCI, PCI- X and PCI Express Settings. USB Configuration USB Configuration. Menu Fields Settings Commen ts Advanced P ower Management P ower management Maximum P erformance OS Control* P ower management. Menu Fields Settings Comm[...]

26 Using the System Setup Program CPU Configuration CPU power capping P- s t a t e 0 * P- s t a t e 1 P- s t a t e 2 P- s t a t e 3 P- s t a t e 4 CPU power capping. Menu Fields Settings Comments AdvancedCPU Config uration P rocessor Information Menu Fields Settings Comments[...]

Using the System Setup Program 27 Active P rocessor Cores All* 1 2 4 Number of cor es to enable in each processor package. Max CPUID V alue Limit Disab led* Enabled Some OS’s (NT4) will fail if the value r eturned in EAX is > 3 when CPUID instruction is ex ecuted with EAX=0. This setting limits CPUID functio n to 3 or disable it. Virtualizatio[...]

28 Using the System Setup Program Prefetch Configuration eXecute-Disable Bit Capability Disabled Enabled* When disable, Intel CPUs that support the eXecute Disable (XD) feature will not report the support to the operating system. When enable, Inte l CPU s that support the eXecute Disable (XD) feature will report the support to the operating system.[...]

Using the System Setup Program 29 Menu Fields Settings Commen ts AdvancedCPU Configuratio nP refetch Configuration Adjacent Cache Line P refetch Disable Enable* T o turn on/off prefetching of adjacent cache lines. Hardware P refetcher Disable Enable* T o turn on/off the Mid Level Cache (L2) streamer prefetcher . DCU Streamer P refetcher Disable E[...]

30 Using the System Setup Program Memory Configuration Menu Fields Settings Comments AdvancedMemory Conf iguration Memory F r equency Au to * 1067 MHz 1333 MHz Auto-Detect the memory running speed or set running speed up to 1067/1333 MHz. NOTE: Supported detection and running speed of up to 1600 MHz. Memory Remapping (3 GB - 4 GB) Disable* Enable [...]

Using the System Setup Program 31 SA T A Configuration Menu Fields Settings Commen ts AdvancedSA T A Configuration Embedded SA T A Controller Off IDE AHCI* RA I D Disables the SA T A controller or enables it and sets the device class code as IDE/AHCI/R AID. This token applies to the first on-board SA T A controller . NOTE: Function available after[...]

32 Using the System Setup Program Embedded SA T A Link Rate Au to * 1.5 Gbps 3.0 Gbps Auto is default mode. Set SA T A port to run on GEN1 mode by selecting 1.5 Gbps. NOTE: Function supported after BIOS 2.0.X. SA T A P ort 0/SSI Hard drive 0 While entering setup, BIOS auto d etects the presence of SA T A devices and displays the status of detected [...]

Using the System Setup Program 33 P ower Saving F eatures Disable Enable* Disable/Enable the featur e that allows SA T A hard drives to initiate link power management transitions. HDD Security Erase Disab le* Enable Not Set Security F reeze Loc k C om m an d . Port Mapping of Cougar Point SA T A Controllers SA T A P ort0/SSI Hard Drive 0 Bus0:Dev31[...]

34 Using the System Setup Program PCI Configuration Menu Fields Settings Comments AdvancedPCI Config uration Embedded Network Devices Embedded Network Devices. NIC Enumeration Onboard* Add-in Change the sequence of NIC OPROM initialization. NOTE: Function supported after BIOS 2.0.X. Active State P ower Management Configuration Active State P ower [...]

Using the System Setup Program 35 PCI Slot Configuration Disable if PCIe card is not installed. NOTE: Function supported after BIOS 2.0.X. PCIe Generation Gen2* Gen1 Set PCIe generation. NOTE: Function supported after BIOS 2.0.X. VT for Direc t I/O Disab le* Enable Disable/Enable Intel Virtualization T e chnology for Direct I/O (VT -d) that enhance[...]

36 Using the System Setup Program Embedded Network Devices Menu Fields Settings Comments AdvancedPCI Config uratio nEmbedded Network Devices Embedded NIC1 Disabled Enabled with PXE* Enabled without PXE iSCSI Remote Boot Disable/Enable the system's primar y embedded network interface controller (full-function), w/, w/o including its PXE boot-[...]

Using the System Setup Program 37 Active State Power Management Configuration Embedded NIC2 Disabled Enabled with PXE Enabled without PXE * iSCSI Remote Boot Disables/Enables the system's secondary embedded network interface controller (full- function), w/, w/o including its PXE boot-ROM or with iSCSI Remote Boot . If iSCSI is enabled, UEFI PX[...]

38 Using the System Setup Program Menu Fields Settings Comments AdvancedPCI ConfigurationActive St ate P ower Management Co nfigurat ion Onboard LAN ASPM Disabled* L0s L1 L0s & L1 Controls the level of ASPM supported on the PCI Express Link. Mezzing Slot ASPM Disabled* L0s L1 L0s & L1 Controls the level of ASPM supported on the PCI Expres[...]

Using the System Setup Program 39 PCI Slot Confi guration Menu Fields Settings Commen ts AdvancedPCI Configuratio nPCI Slot Configuration Mezzanine slot Disabled Enabled* Enabled without OPROM Disables/Enables controller , w/ or w/o OPROM.[...]

40 Using the System Setup Program USB Configuratio n Menu Fields Settings Comments AdvancedUSB Configu ration Embedded USB Controller Disabled Enabled* Disables/Enables the built- in USB controller at system startup. Legacy USB Support Disabled Enabled* Enables Legacy USB support. Disable option keeps USB dev ices available only for EFI applicatio[...]

Using the System Setup Program 41 USB POR T with BMC Disabled Enabled* Allows the users to electrically disable/enable the internal USB port which contacts to BMC. External USB POR T 1 Disabled Enabled* Allows the users to electrically disable/enable the external USB port1. External USB POR T 2 Disabled Enabled* Allows the users to electrically dis[...]

42 Using the System Setup Program Server Management Menu Fields Settings Comments Server M anagement ACP I S P MI T a b le Di sa b l ed Enabled* ACP I S P MI T a b le . Set BMC LAN Configuration Configures BMC network parameters. Remote Access Configuration Remote Access Configuration. Restore on A C P ower L oss P ower Off Po w e r O n * Last Stat[...]

Using the System Setup Program 43 Po w e r S t a g g e r i n g A C Recovery Immediate* Random User Defined Immediate: P owerOn (N o Delay)Random: (Auto)User Defined: user defined delay time must be in the range of Minimum and Maximum P ower On Delay . P ower Button Disabled Enabled* Select Disabled to disable power off function. View System Event[...]

44 Using the System Setup Program Set BMC LAN Configuration Menu Fields Settings Comments Server Management/BM C Network Configuration BMC LAN P ort Configuration Dedicated-NIC Shared-N IC* BMC LAN P ort Configuration NOTE: Dedicated-NIC port is found on the chassis. BMC NIC IP Source Static DHCP* Select to configur e LAN channel parameters statica[...]

Using the System Setup Program 45 IP Address xxx.xxx.xxx.xxx Enter IP addr ess in the form of XXX.XXX.XX X.XXX (XXX less than 256 and in decimal only). Subnet Mask xxx.xxx.xxx.xxx Enter Subnet Mask in the form of XXX.XXX.XX X.XXX (XXX less than 256 and in decimal only). GateW ay Address xxx.xxx.xxx.xxx Enter Gateway Addr ess in decimal in the form [...]

46 Using the System Setup Program Remote Access Configuration Menu Fields Settings Comments Server/Remote Access Config uration Remote Access Disabled Enabled* The settings specify how the host computer and the rem ote system e x changes data. Both systems should have the same or compatible settings. NOTE: The screen would keep 100x31 even when Rem[...]

Using the System Setup Program 47 Serial P ort Number COM1 COM2 as SOL* Serial port number Serial P ort Address 3F8h/2F8h* 2F8h/3F8h COM1/COM2 IO port address Flow Control None* Hard wa re Flow control can prevent data loss from buffer overflow . When sending data, if the receiving buffers are full, a 'stop' signal can be sent to stop the[...]

48 Using the System Setup Program View System Event Log[...]

Using the System Setup Program 49 NOTE: Only provides a brief SEL description fo r the user . If the user needs more detailed information, refer to the BMC Ev ent Log in the Server Health of W ebUI.[...]

50 Using the System Setup Program Boot Menu This page enables you to set POST boot parameters. Menu Fields Settings Comments Boot Quiet Boot Disabled Enabled* Enables or disables Quiet Boot option P ause On Errors Disabled* Enabled P ause on Errors F orce PXE Boot Only Disabled* Enabled F orce PXE Boot Only[...]

Using the System Setup Program 51 Boot Mode BIOS* UEFI If Boot Mode UEFI/BIOS is selected, only UEFI legacy boot devices are selected for bootup. 1st Boot Network* Hard Disk RA I D USB Storage CD/DVD Set Boot P riority 2nd Boot Network Hard Disk* RA I D USB Storage CD/DVD Set Boot P riority 3rd Boot Network Hard Disk RA I D * USB Storage CD/DVD Set[...]

52 Using the System Setup Program Security Menu Menu Fields Settings Comments Security Change Supervisor P assword Set Supervisor P assword Change User P assword Set User P assword[...]

Using the System Setup Program 53 Save and Exit Menu Fields Settings Commen ts Save & Exit Save Change and Exit Exit system setup after saving the changes. Discard Changes and Exit Ex it system setup without saving any changes. Save Changes Save Changes done so far to any of the setup option. Discard Changes Discard changes done so far to any o[...]

54 Using the System Setup Program NOTE: For further specifications see UEFI Shell Specification at uefi.org/specs/. Load Optimal Defaults Restor e/Load Default values for all the setup options. Load Customized Defaults Restore the User Defaults to all the setup option. Save Customized Defaults Save the changes done so far as User Defaults. Boot Ove[...]

Using the System Setup Program 55 POST Error Handling This section provide s information on POST error mess age and handling. Error Messages Error messages are displ ayed at POST under the following fail conditions: • Hard drive is not present in system • MRC initialization failure in a DIMM module NOTE: Y ou can enable the Pause on Error funct[...]

56 Using the System Setup Program Figure 2-1. POST Error Codes Status Code Description 0x90 Boot Device Selection (BDS) phase is started 0x91 Driver connecting is started 0x92 PCI Bus initialization is started 0x94 PCI Bus Enumeration 0x95 PCI Bus Request Re sources 0x96 PCI Bus Assign Resources 0x97 Console Output devices connect 0x98 Console inpu[...]

Using the System Setup Program 57 0x9D USB Enable 0xA0 IDE initialization is started 0xA1 IDE Reset 0xA2 IDE Detect 0xA3 IDE Enable 0xA4 SCSI initialization is started 0xA5 SCSI Reset 0xA6 SCSI Detect 0xA7 SCSI Enable 0xA8 Setup V erifying P assword 0xA9 Start of Setup 0xAB Setup Input W ait 0xAD Ready T o Boot event 0xAE Legacy Boot event 0xAF Exi[...]

58 Using the System Setup Program Command Line Interfaces for Setup options The SETUP menu provides setup option s through the syst em configuration utility (syscfg) , included in the Dell OpenManage Deployment T oolkit (DTK). Users can use the ut ility as follow ing: T o change the SETUP option thru D4 token: ./syscfg –t=D4_tok en_id Example : .[...]

Installing System Components 59 3 Installing System Components Safety Measures System components and electronic ci rcuit boar ds can be damaged by dischar ges of static electricity . W orkin g on systems that are still connected to a power s upply ca n be e xtr emely da ngerous. T o avoi d injury t o yoursel f or damage to system , follow these gui[...]

60 Installing System Components Inside the System Figure 3-1. Inside the System CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simp le repairs as authorized in you r product documentation, or as directed by the online or telephone service and support team. Damage due to servici[...]

Installing System Components 61 Sled Configuration The following illustratio ns show the tw o server sled options and the sled numbering in each option. Figure 3-2. PowerEdge C5220 8-Sled SKU NOTE: Sled SKU may also include an LSI 2008, 1GbE or 10GbE mezzanine card. Figure 3-3. PowerEdge C5220 12-Sled SKU CAUTION: Many repairs may only be done by a[...]

62 Installing System Components Sleds Removing a Sled 1 P ress the r elease latch down  . 2 Pu ll the sled out of the system  . CAUTION: Many repairs may only b e done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the o nline or tel[...]

Installing System Components 63 Installing a Sled P ush the sled into the system until fl ush with the case and the release latch locks. CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simp le repairs as authorized in your product documentation, or as directed by the online or t[...]

64 Installing System Components Memory Modules Supported DIMM Configura tion The following DIMM configurations are supported by the system. Figure 3-4. DIM M Slot Confi guration DIMM Population Rules F or a single DIMM, only install in DIMM A1 . F or two DIMM s, install in DIMM A1 + A3.[...]

Installing System Components 65 Supported Memo ry NOTE: Only Intel Xeon E3-1200v2 family of products support 1600 MHz memory. Supported Memory Config ura- tion Memory T ype/Size CPU DIMMs T ype Memory Speed (MHz) Rank T ype (x8, x4) Component Density T otal Size DIMM Slot A1 A2 A3 A4 8-Sled DDR3 ECC UDIMM/2048 MB*1 1 1 UDIMM 1333/ 1600 1R x8 2 Gb 2[...]

66 Installing System Components 12 sled DDR3 ECC UDIMM/2048 MB*1 11 V L P UDIMM 1333/ 1600 2R x8 1Gb 2G • 12 sled DDR3 ECC UDIMM/2048 MB*2 12 V L P UDIMM 1333/ 1600 2R x8 1Gb 4G • • 12 sled DDR3 ECC UDIMM/2048 MB*3 13 V L P UDIMM 1333/ 1600 2R x8 1Gb 6G • • • 12 sled DDR3 ECC UDIMM/4096 MB*1 +2048 MB*2 13 V L P UDIMM 1333/ 1600 2R x8 2G[...]

Installing System Components 67 Removing a Memory Module 1 Remove the sled from the system. See "Sled Conf iguration" on page 61. 2 P ush the locking latches of the DIMM slot outwar ds. See F igure 3-5. 3 Remove the memory module from the system. Figure 3-5. Removing and Installing a Me mory Module WAR N IN G : The memory modules are ho t[...]

68 Installing System Components Replacing a Me mory Module The system bo ard has four slots in two cha nnels for the installation of memory modules. See "System Board Jumpers and Connectors" o n page 111 for the location of the memory modules. F ollow the instru ctions given be low to install memory modules: 1 Align the memory module corr[...]

Installing System Components 69 Hard Drives The following are example s showing the installation a nd r emoval procedur es for the 2.5-inch and the 3.5-inch hard drives. Removing a 2.5-inch Hard Drive NOTE: Mixing SA T A and SAS hard drive on the 2.5 and 3.5-in ch hard drive boa rd is not supported. 1 Remove the sled from the system. See "Sled[...]

70 Installing System Components 5 Remove the four screws from the 2.5-inch hard drive bracket, then detach the hard drive from the bracket. HDD0 2.5” HDD HDD1 2.5” HDD HDD2 2.5” HDD HDD3 2.5” HDD[...]

Installing System Components 71 Installing a 2.5-inch Hard Drive 1 Align the 2.5-inch hard drive bracket on the new hard drive then replace the four screws. 2 Connect the hard drive to the har d drive board in the sled. 3 Replace the sled hard drive brac ket scr ews underneath the sled. NOTE: The correct orientation of the bracket with the arrow ma[...]

72 Installing System Components Removing a 3.5-inch Hard Drive NOTE: Mixing SA T A and SAS hard drives on the 2.5 and 3.5-inch hard drive board is not supported. 1 Remove the sled from the system. S ee "Sle d Configuration" on page 61. 2 Remove the hard drive bracket scr ews from undernea th the sled. CAUTION: Many repairs may only be don[...]

Installing System Components 73 3 Remove the hard drive cables from the cable clips. 4 Disconnect the hard drive cables from the hard drive board and system board  then lift the hard drive out of the sled  . 5 Disconnect the hard drive cables A and B from the hard drive. Bottom of sled T op of sled HDD0 HDD0 HDD0 3.5” HDD 3.5” HDD 3.5” [...]

74 Installing System Components Installing a 3.5-i nch Hard Drive 1 Connect the hard drive cables A an d B to a new hard drive. 2 Place the hard drive in the sled  then connect the hard drive cables to the hard drive boar d and system board  . HDD0 HDD0 HDD0 HDD1 HDD1 HDD1 HDD0 3.5” HDD HDD1 3.5” HDD 2 1 HDD0 HDD1 SATA0 SA TA 0 SATA0 SATA[...]

Installing System Components 75 3 Insert the hard drive cables into the cable clips. 4 Replace the hard drive brack et screws underneath the sled. HDD0 HDD0 HDD0 3.5” HDD 3.5” HDD 3.5” HDD HDD1 HDD1 HDD1 3.5” HDD 3.5” HDD 3.5” HDD[...]

76 Installing System Components Hard Drive Boards Removing a 2.5-inch Hard Drive Board 1 Remove the hard disks. S ee "Hard Drives" on page 69. 2 Disconnect the four SA T A cables between the hard drive board and the system boar d. 3 Remove the eight screws from the hard drive boar d  . 4 Disconnect the hard drive boar d from the system[...]

Installing System Components 77 Installing a 2.5-inch Hard Drive Board 1 Holding the board by the edges, place the hard drive boar d into the sled and connect to the system board  . 2 Replace the eight screws to secure it in place  . 3 Connect the four SA T A cables between the hard drive board and the system board. Removing a 3.5-inch Hard D[...]

78 Installing System Components Installing a 3.5-i nch Hard Drive Board 1 Unpack the new hard drive board. 2 Holding the boar d by the edges, place the hard dr ive boar d into the sled and connect to the system board  . 3 Replace the eight screws to secure it in place  .[...]

Installing System Components 79 Heat Sinks The following procedure as illustrate d wi th an air shroud only applies to the 12-sled SK U system(T able 3-1). The 8- sled SK U does not requi re an air shroud. Removing a Heat Si nk/Shroud 1 Remove the requir ed sled from the system. See "Sled Configuration" on page 61. 2 Loosen the four capti[...]

80 Installing System Components 3 Remove the heat sink/sh roud assembly by tilting the backend up to clear the shroud from und er the sled flange and then lift upwa rds  . Figure 3-6. Removing a heat sink/shroud[...]

Installing System Components 81 Installing a Heat Sink/Shroud 1 Use a lint-free cloth, remove thermal grease from the heat sink. 2 Apply new thermal grease evenly to the center of the top new processor . 3 P osition heat sink/shroud assembly at a sligh t tilt to insure shroud is inserted below the sled flange (see fi nal installed view), then lower[...]

82 Installing System Components Figure 3-8. Final installed view of a heat sink/shroud The following procedure as illustrated wi th an air shroud only applies to the 12-sled SKU system. The 8-sled SK U does not requir e an air shroud.[...]

Installing System Components 83 Removing a Heat Si nk 1 Remove the requir ed sled from the system. See "Sled Configuration" on page 61. 2 Loosen the four captive screws on the heat sink  . 3 Remove the heat sink  . Figure 3-9. Removing a heat sink CAUTION: Many repairs may only be done by a certified service technician. Y ou should [...]

84 Installing System Components Installing a Heat Sin k 1 Use a lint-free cloth, r emove thermal gr ease from the heatsink. 2 Apply new thermal grease evenly to the center of the top new processor . 3 Place the new heatsink onto the system board  . 4 Tighten the four captive screws on the heatsink  . Figure 3-10. Installing a heat sink CAUTIO[...]

Installing System Components 85 Processors Removing a Processo r 1 Remove the heatsink. See "Removing a Heat Sink/Shroud" on page 79. 2 Release the locking latch. 3 Remove the processor . CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simp le repairs as authorized in [...]

86 Installing System Components Installing a Processor 1 Place the new processor into the socket. 2 Close the locking latch. CAUTION: Positioning the processor incorr ectly can pe rmanently damage the system board or the processor . Be careful not to bend the pins in the socket.[...]

Installing System Components 87 Mezzanine Cards Replacing a Mezzanine Card (Optional) A mezzanine card is an optional compon ent and can only be installed in an 8-sled system board. System components and electronic ci rcuit boar ds can be damaged by dischar ges of static electricity . W orkin g on systems that are still connected to a power supply [...]

88 Installing System Components Figure 3-11. Installing a Linking Board in a Mezzanine Card 6 Flip the mezzanine assembly over and al ign over the two guide pins on the sled, see following image. Figure 3-12. Installing a Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket. 7 Align the linking board ove[...]

Installing System Components 89 Figure 3-13. Securing a Mezzanine Assembly 8 Secure the assembly to the sled assembly with the provided screw . Removing a 1 GbE and 10 GbE Mezzanine Card P rior to r emoving a me zzanine car d, yo u must first r emove the sled boar d from the chassis , see "Removing a Sled" on pag e 62. 1 Remove the single[...]

90 Installing System Components Figure 3-14. Removing a 1/10 GbE Mezzanine Assembly 3 Flip the assembly over and remove th e provided screw securing the li nking board. 4 Remove the linking board from the mezzanine card. 5 Remove the provided screws securing the card. Figure 3-15. Removing a 1/10 GbE Mezzanine Card 6 Remove the card from the assemb[...]

Installing System Components 91 Installing a SAS Mezzanine Card with 2.5" HDD P rior to installing a mezza nine card, you must first remove the sled board from the chassis , see "Removing a Sled" on pag e 62. 1 Remove the mezzanine card fr om its static-proof packing. 2 W ith the PCIe connector facing up, a ttach the 2.5-inch SAS cab[...]

92 Installing System Components Figure 3-17. Installing a SAS Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket. 8 Align the linking boar d ove r the sled and insert. 9 Secure the assembly to the sled with the three scr ews. 7 8 9[...]

Installing System Components 93 Routing the 2.5" SA S Mezzanine Cabl es After installing a mezzanine card, yo u need to rout e the SAS cabling as depicted in the following figure. Figure 3-18. SAS Mezzanine Cable Routing Removing a SAS Mezzanine Card with 2.5" HDD P rior to r emoving a me zzanine car d, yo u must first r emove the sled bo[...]

94 Installing System Components Figure 3-19. Removing a SAS Mezzanine Assembly in a Sled 3 Flip the assembly over and remove th e provided screw securing the li nking board. 4 Remove the linking board from the mezzanine card. 5 Disconnect the SAS cable from the car d. 6 Remove the provided screws securing the card. 7 Remove the mezzanine card from [...]

Installing System Components 95 Figure 3-20. Removing a SAS Mezzanine Card Installing a SAS Mezzanine Card with 3.5" HDD P rior to installing a mezza nine card, you must first remove the sled board from the chassis , see "Removing a Sled" on pag e 62. 1 Remove the mezzanine card fr om its static-proof packing. 2 Place the mezzanine c[...]

96 Installing System Components Figure 3-21. Inserting a Linking Board on a 3.5" SAS Mezzanine Card 8 Flip the mezzanine assembly over and al ign over the two guide pins on the sled, see following image. 9 Align the linking boar d ove r the sled and insert. 10 Secure the assembly to the sled with the three scr ews. Figure 3-22. Installing a SA[...]

Installing System Components 97 Routing the 3.5" SA S Mezzanine Cabl es After installing a mezzanine card, yo u need to rout e the SAS cabling as depicted in the following figure. Figure 3-23. SAS Mezzanine Cable Routing Removing a SAS Mezzanine Card with 3.5" HDD P rior to r emoving a me zzanine car d, yo u must first r emove the sled bo[...]

98 Installing System Components 2.5” SAS Cable Figure 3-24. 2.5" SAS Cable 3.5” SAS Cable 1 The 3.5" SAS cable 1 is connected to the HDD0 connector . Figure 3-25. 3.5” SAS Cable 1 (SAS to HDD0) 3.5” SAS Cable 2 The 3.5" SAS cable 2 is connected to the HDD1 connector . Figure 3-26. 3.5" SAS Cable 2 (SAS to HDD1) 335 ± 10[...]

T roubleshooting 99 4 T roubleshooting T roubleshooting Sequence Server Boot Issues System Does No t Boot Af ter Initia l Installation P ower Connector Not Plugged In Memory Issues Monitor Issues P ower Supply and Chassis Issues Cable Issues Electrical Short or Overload Defective Componen ts System Does Not Boot Afte r Configuration Changes Ha rdw [...]

100 T roubleshooting Memory Issues If you have installed incompatible memory modules, the system may not boot. V erify the memory you've installe d has been tested with your system board. If the installed memory is compatible, remove and r einstall the memory mo dules. Defective memory modules may cause bo ot errors. T o isolate a specific mem[...]

T roubleshooting 101 NOTE: Please refer to page 3 Important Inform ation about Intel E3-1200v2 series processor’ s support. NOTE: Intel E3-1220Lv2 will be available in June 2012. NOTE: Intel Pentium 350 processor is supported by BIOS version 1.0.12 or 2.0.x. • Ensure all power cables and connectors are firmly connected to the power supply and t[...]

102 T roubleshooting Electrical Short or Overload Remove non-essential items such as extra controller cards or IDE/A T API devices to che ck for shorts and over -loads . If the system boots corr ectly , there may be a short or overload associa ted with one of the components. Replace each of the non-essential items one at a time to isolate which one[...]

T roubleshooting 103 If the BIOS Setup Utility is accessible by pressing F2 during boot, reset the BIOS to factory defaults by pressing F3. Save and exit the BIOS Setup (see "Start Menu" on page 17 for more detail s). If you cannot access the BIOS Setup Ut ility , clear the CMOS by performing the following steps: 1 T urn off the syste m. [...]

104 T roubleshooting • Remove all peripherals, one at a time , and try to turn on the system. If after removing an option the system works, you may find that it is a problem with the option or a configuration problem between the peripheral and the system. Contact the option vendor for assistance . • If the system does not turn on, check the LED[...]

T roubleshooting 105 • cs= to set the chip select AST2050: 2; default: get from SC U trapping. • flashtype=the flash chi p type 2:SPI • skip=type the skip size in bytes at the start of input file (default=0) • offset = type the offset in bytes at the start of the flash (default=0) • count= type the size in bytes copy to the flash (default[...]

106 T roubleshooting Instructions for Window s 2008 64bit win.bat: Change directory to .socflash Exe cute win.bat on Local System with W indows OS. After flashing is complete, wa it 90 seco nds for BMC to r eset. Updates Through TFTP/HTTP/FTP Updating Through TFTP/HTTP/FTP 1 Get Reservation ID. >ipmitool -H <BMC IP Address> -I lanplus -U [...]

T roubleshooting 107 FTP Server Update (Ex: ftp://user:user@192.168.1.111/s2gv112.bin) >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x30 0x03 0x01 0x10 0x03 0x00 0x00 0x00 0x01 0xFF 0x66 0x74 0x7 0 0x3A 0x2F 0x2F 0x75 0x73 0x65 0x72 0x 3A 0x7 5 0x73 0x65 0x72 0x40 0x31 0x39 0x32 0x2E 0x31 0x36 0x38 0x2E 0 x31 0x2E 0x31 0x31[...]

108 T roubleshooting >ipmitool -H <BMC IP Address> -I lanplus -U root -P root raw 0x08 0x01 0x01 0 x00 0x01 Response: 34 firmware update task ID Get F irmwar e Status. ipmitool -H <BMC I P Addr ess> -I l a nplus -U root -P root raw 0x08 0x02 <T ask ID (ex: 0x34)> Response: Status Code as followed: 0x00: T ransmitting Image 0x01[...]

T roubleshooting 109 BIOS System Update This section describes the use of th e AMI BIOS Flash Utility for updating system BIOS. Firmware Update Utility-AMI Flash Utility AMI Flash Utility can update BI OS through local interface. 1 Boot into DOS/Microsoft W indows. 2 Execute C5220BIOS(version).ex e. NOTE: DOS does not support long file names . T o [...]

110 T roubleshooting The flash updating process starts automatically . 4 Remove the recovery jum per (JP11).[...]

Jumpers and Connectors 111 5 Jumpers and Connectors System Board Jumpers and Connectors F igur e 5-1 displays the system components on the system board. Figure 5-1. System Board Diagram Front Back 20 18 15 14 13 12 11 1 3 6 7 8 9 10 2 4 5 17 16 19[...]

112 Jumpers and Connectors NOTE: BIOS default settings are loaded afte r an NVRAM clear procedure. All user defined settings are lost. 1 Hard drive board connectors (PCI-e x4) 2 BMC disable header (JP1) 3 SDHC module (System supports one SDHC card) 4 BIOS/BMC COM port switch header (JP3/JP4) 5 ME recovery mode header (JP10) 6 COM port connector (J9[...]

Jumpers and Connectors 113 2.5-inch Hard Drive Board Connectors F igur e 5-2 shows the connectors on the 2.5-inch hard drive board. Figure 5-2. 2.5-inch Hard Drive Board 1 backplane connector 2 hard drive 0 connector 3 hard drive 1 connector 4 hard drive 2 connector 5 hard drive 3 connector 6 two board-edge connectors 7 hard drive 0 SA T A connecto[...]

114 Jumpers and Connectors 3.5-inch Hard Drive Board Connectors F igur e 5-3 shows connectors on the 3.5-inch hard drive board. Figure 5-3. 3.5-inch Hard Drive Board Backplane Connectors 8-Sled Backplane Front Con nectors F igur e 5-4 shows the 8-sled backplane front connectors. Figure 5-4. 8-Sled Backplane Front Connectors 1 backplane connector 2 [...]

Jumpers and Connectors 115 8-Sled Backplane Back Connect ors F igur e 5-5 shows the connectors on the back of the backplane. Figure 5-5. 8-Sled SKU Backplane Back Connectors 1 sled 1 connector 2 sled 2 connector 3 sled 3 connector 4 sled 4 connector 5 sled 5 connector 6 sled 6 connector 7 sled 7 connector 8 sled 8 connector 1 MD2 Jumper 2 MD1 Jumpe[...]

116 Jumpers and Connectors 12-Sled Backplane Fron t Connectors F igur e 5-6 shows the 12-sled backplane front connectors. Figure 5-6. 12-Sled Backplane Front Connectors 12-Sled Backplane B ack Connectors F igur e 5-7 shows the connectors on the back of the backplane. Figure 5-7. 12-Sled SK U Backplane Back Connectors 1 sled 1 connector 2 sled 2 con[...]

Jumpers and Connectors 117 Power Distribution Board Connectors F igur e 5-8 shows the connectors on the PDB. Figure 5-8. PDB Connectors 1 MD2 Jumper 2 MD1 Jumper 3 fan connector 1 4 fan connector 4 5 fan connector 2 6 fan connector 5 7 fan connector 3 8 fan connector 6 9 PSU 1 connector 10 PSU 2 connector 11 fan connector 7 12 fan connector 8 13 PM[...]

118 Jumpers and Connectors PDB Power and SMBus Connectors This section provide s information on the PDB power and SMBus connector pin out. T able 5-4. PDB Power and SMBus Connector Pin Out Pin Sig nal Pin Signal 1 +12V 2 +12V 3 +12V 4 +12V 5 +12V 6 +12V 7 +12V 8 +12V 9 +12V 10 CSHARE 11 PS_PRESENT _0 12 +12V 13 GND 14 GND 15 GND 16 GND 17 GND 18 GN[...]

Getting Help 119 6 Getting Help Contacting Dell F or customers in the United States, call 800- WWW -DELL (800-9 99-3355). Dell provides several online and telepho ne-based support and service options. Availability varies by co untry and product, and some services may not be available in your area. T o contact De ll for sales, technical support, or [...]

120 Getting Help[...]

121 7 7 Index Numerics 2.5-inch hard drive board installing 77 removing 76 2.5-inch hard drives installing 71 removing 69 3.5-inch hard drive installing 74 removing 72 3.5-inch hard drive board installing 78 A about your system 7 B BIOS advanced 24 boot menu 50 power management 25 security menu 52 server management 42 board 2.5-inch hard drive 87 3[...]

122 contacting Dell 119 D Dell contacting 119 DIMM configuration 64 population rules 64 G getting help 119 H handling POST error 55 hard drive 2.5-inch board 87 replacing a 2.5-inch 69 replacing a 3.5-inch 72 heatsink replacing 79, 83 help general 20 online 119 screen 20 I indicators 10 front panel 8 installing 2.5-inch hard drive board 77 2.5-inch[...]

123 replacing 1 GbE 87, 89 replacing 10 GbE 87, 89 SAS 89, 91, 93, 95 SAS cables 93, 97 modules memory 64 O options BIOS setup 18 boot 18 P population DIMM 64 power distribution doard 117 problems installation 103 processor replacing 85 program system setup 17 R recovery BIOS 109 redirection console 18 disable 18 enable 18 removing 3.5-inch hard dr[...]

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