Dell DCRM manual

SETUP GUIDE[...]

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SETUP GUIDE Regulatory model: DCRM SETUP GUIDE[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________[...]

3 Setting Up Y our Studio XPS Desktop . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 6 Connect the Keyboard and Mouse . . . . . . . . . 7 Connect the Display. . . . . . . . . . . . . . . . . . . . . 8 Connect the Network Cable (Optional) . . . . 1 0 Connect the Power Cable . . . . . . . . . . . . . . . 1 1 Press the Power Button .[...]

4 Contents Restoring Y our Operating System . . . . . . . 4 4 System Restore . . . . . . . . . . . . . . . . . . . . . . . 4 5 Dell DataSafe Local Backup . . . . . . . . . . . . . 4 6 System Recovery Media . . . . . . . . . . . . . . . . 4 8 Dell Factory Image Restore . . . . . . . . . . . . . 4 9 Getting Help . . . . . . . . . . . . . . . . . . . [...]

5 This section provides information about setting up your Studio XPS ™ 9100 desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. NOTE: Y[...]

6 Setting Up Y our Studio XPS Desktop Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your computer may cause it to overheat. T o prevent overheating ensure that you leave at least 10.2[...]

7 Setting Up Y our Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer .[...]

8 Setting Up Y our Studio XPS Desktop Connect the Display Y our computer does not have an integrated video connector . Y ou must use the connector available on the video card in the expansion slot to connect to the display . NOTE: If your video card does not have a VGA connector , use the DVI‑to‑VGA adapter and VGA cable to connect to the displ[...]

9 Setting Up Y our Studio XPS Desktop Connection T ype Computer Cable Display VGA‑to‑VGA (VGA cable) DVI‑to‑VGA (DVI‑to‑VGA adapter + VGA cable) DVI‑to‑DVI (DVI cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)[...]

10 Setting Up Y our Studio XPS Desktop Connect the Network Cable (Optional) A netw ork co nnecti on is not re quired to co mplete your c ompute r setu p, but if yo u have an ex isting networ k or I nterne t conn ection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cab[...]

11 Setting Up Y our Studio XPS Desktop Connect the Power Cable[...]

12 Setting Up Y our Studio XPS Desktop Press the Power Button[...]

13 Setting Up Y our Studio XPS Desktop Set Up Microsoft Windows Y our Dell computer is preconfigured with the Microsoft ® Windows ® operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several pr[...]

14 Setting Up Y our Studio XPS Desktop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (with[...]

15 Setting Up Y our Studio XPS Desktop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). If an external USB modem or WLAN adapter is not part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are[...]

16 Setting Up Y our Studio XPS Desktop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Save and close any open files, and [...]

17 Setting Up Y our Studio XPS Desktop T o set up your Internet connection: Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Internet w[...]

18 Front V iew Features Using Y our Studio XPS Desktop This section provides information about the features available on your Studio XPS ™ 9100 desktop. 1 4 9 2 3 8 6 7 5[...]

19 Using Y our Studio XPS Desktop 1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media card. 2 Optical drive — Plays or records only standard‑size (12 cm) CDs, DVDs, and Blu‑ray Discs (optional). 3 Optional optical drive bay — Can support an additional optical drive[...]

20 Using Y our Studio XPS Desktop T op View Features 5 1 2 3 4[...]

21 Using Y our Studio XPS Desktop 1 USB 2.0 connectors (3) — Connect to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. 2 Hard-drive activity light — T urns on when the computer reads or writes data. A blinking white light indicates hard‑drive activity . CAUTION: T o avoid loss of data, never[...]

22 Using Y our Studio XPS Desktop Back V iew Features 1 2 3 4 5[...]

23 Using Y our Studio XPS Desktop 1 Power connector — Connects to the power cable. Appearance of this connector may vary . 2 Back panel connectors — Connect USB, audio, and other devices into the appropriate connectors. 3 Expansion card slots — Provide access to connectors on any installed PCI and PCI express cards. 4 Security cable slot — [...]

24 Using Y our Studio XPS Desktop Back Panel Connectors 3 2 1 6 8 7 10 4 5 9 11[...]

25 Using Y our Studio XPS Desktop 1 S/PDIF connector — Connects to amplifiers of TVs for digital audio through optical digital cables. This format carries an audio signal without going through an analog audio conversion process. 2 eSA T A connector — Connects to external SA T A storage devices. 3 USB 2.0 connectors (4) — Connect to USB device[...]

26 Using Y our Studio XPS Desktop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadshee[...]

27 Using Y our Studio XPS Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the[...]

28 Using Y our Studio XPS Desktop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload or download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incide[...]

29 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 36 or “Contacting Dell” on page 5 7. Beep Codes Y o ur c om pu te r mi gh t em it a s er ie s of b ee ps d ur in g start‑up if there are errors or pro[...]

30 Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Re‑establish your connection to the • wirel[...]

31 Solving Problems Power Problems If the power light is off — The computer is in hibernate mode, turned off, or is not receiving power . Press the power button to resume normal • operation. Reseat the power cable into both the • power connector on the computer and the electrical outlet. If the computer is plugged into a power strip, ?[...]

32 Solving Problems If the power light is solid amber — The computer is in sleep or standby state. • Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. There may be a problem with either the • system board or the power supply . For assistance, contact Dell (see “Contacting Dell[...]

33 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. If necessary , install additional memory (see the Service Manual at suppor[...]

34 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Select the program that is no [...]

35 Solving Problems Click 1. Start → Control Panel → Programs → Run programs made for previous versions of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. If you have other software problems — Back up your files immediately . • Use a virus‑scanning program to check the • hard drive or C[...]

36 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informati[...]

37 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

38 Using Support T ools Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell T echnical Support — The computer failed to complete the boot routine three consecutive times for the same error . Contact Dell for assistance (see “Contacting[...]

39 Using Support T ools No timer tick interrupt — A chip on the system board might be malfunctioning or there might be a system board failure. See the Service Manual at support.dell.com/manuals or contact Dell for assistance (see “Contacting Dell” on page 57 ). USB over current error — Disconnect the USB device. Y our USB device needs more [...]

40 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 34 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell co[...]

41 Using Support T ools NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top ; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostic utility partition has been found, run the Dell Diagnostics from the Drivers and Ut[...]

42 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests complete, close the test 6. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and restart the 7. computer , click Exit . S[...]

43 Using Support T ools Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>. T ype 5. 1 to start the CD menu and press <Enter> to proceed. Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer . Select the test yo[...]

44 Restoring Y our Operating System Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

45 Restoring Y our Operating System System Restore The Microsoft ® Windows ® operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating stat[...]

46 Restoring Y our Operating System Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer . Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if Sy[...]

47 Restoring Y our Operating System When the DELL 4. ™ logo appears, press <F8> several times to access the Advanced Boot Options window . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. Select 5. Repair Y our C[...]

48 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

49 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

50 Restoring Y our Operating System Performing Dell Factory Image Restore T urn on the computer . 1. When the DELL logo appears, press <F8> 2. several times to access the Advanced Boot Options Window . NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top[...]

51 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 29 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 40 for procedures on how to run Dell [...]

52 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 56 and then see the contact information for you[...]

53 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

54 Getting Help Automated Order -Status Service T o check on the status of any Dell products tha t y ou hav e o rde red , y ou can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the in for mat ion ne ede d t o l oca te and re por t o n your order . For the telephone number to call your re[...]

55 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

56 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell fo[...]

57 Getting Help See your operating system documentation to determine the contents of the computer’ s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • [...]

58 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 48 find your system model number the back of your computer run a diagnostic program for your computer “Dell Diagnostics” on page 40 reinstall desktop system software “My Dell Downloads” on page 37 for more infor[...]

59 Finding More Information and Resources If you need to: See: find safety best practices information for your computer , review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety information that is shipped with your computer , bef[...]

60 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer . Specifications Computer [...]

61 Specications Memory Connectors six internally‑accessible DIMM sockets Capacities 1 GB, 2 GB, and 4 GB Memory type 1333‑MHz DDR3 DIMM; non‑ECC memory only Minimum 3 GB Maximum 24 GB NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals . External Connectors Network adapter one RJ45 connector e S [...]

62 Specications Communication Wireless (optional) Wi‑Fi/Bluetooth ® wireless technology Modem (optional) PCI modem Video Discrete PCI Express x16 card up to 300 W Audio T ype integrated 7.1 channel, High Definition audio with S/PDIF support Expansion Slots PCI one 124‑pin connector PCI Express x1 three 36‑pin connectors PCI Express x8 one[...]

63 Specications Memory Card Reader Cards supported CompactFlash (CF) card SmartMedia (SM) card xD‑Picture (xD) card Memory Stick (MS) card Memory Stick Duo card Memory Stick PRO Duo card Memory Stick PRO (MSPRO) card Memory Stick PRO HG (MSPRO HG) card Secure Digital (SD) card Secure Digital High Capacity (SDHC) 2.0 card MultiMedia Card (MMC) [...]

64 Specications Computer Environment T emperature ranges: Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum): 20% to 80% (non‑condensing) Maximum vibration (using a random‑vibration spectrum that simulates user environment): Operating 0.25 GRMS Non‑ Operating 2.20 GRMS Compu[...]

65 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

66 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 ‑ 11° Col. Lomas Altas 11950 México, D.F . Reg[...]

67 C calling Dell 57 CDs, playing and creating 26 chipset 60 computer capabilities 26 connect(ing) optional network cable 10 Contacting Dell online 57 customer service 52 D DataSafe Local Backup 46 DellConnect 52 Dell DataSafe Online Backup 28 Dell Diagnostics 40 Dell Dock 27 Dell Factory Image Restore 49 Diagnostic Checklist 56 drivers and downloa[...]

68 Index hard drive activity light 21 hardware problems diagnosing 39 Hardware T roubleshooter 3 9 headphone top connector 21 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 33 memory support 61 N network connection fixing 30 network connector location 25 O order status 54 P power button 21 power problems, solvin[...]

69 Index S Service T ag 5 , 5 9 shipping products for return or repair 55 software features 26 software problems 34 solving problems 29 support e‑mail addresses 53 support sites worldwide 53 System Messages 37 System Restore 45 T technical support 52 temperature operating and storage ranges 64 U USB 2.0 back connectors 25 front connector 19 top c[...]

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0 N W K 0 8 A 0 1 www .dell.c om | support.dell. com www .dell.c om | support.dell.c om Printed in the U.S.A.[...]