Dell Inspiron 8600 manual

www .dell.com | support.dell.com Dell™ Inspiron™ 8600 Owner ’s Manual Model PP02X[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information t hat helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potent ial for pr operty damage, p ersonal injury , o r death. Abbreviatio[...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pow er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Air T ravel . . . . . . . . . . . . . . . . . . . .[...]

4 Contents Modem and Internet Connection Problems . . . . . . . . . . . . 35 T ransferring Information to a New Computer . . . . . . . . . . 36 Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . 38 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . 38 Connecting a P arallel Printe r . . . . . . . . . . . . . . . . . 3[...]

Contents 5 R emoving and Installing Devices While the Computer Is T urned Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 If the Device Screw Is Not Installed . . . . . . . . . . . . . . . 53 If the Device Screw Is Installed . . . . . . . . . . . . . . . . . 54 R emoving and Installing Devices While the Computer Is Running . . . . . [...]

6 Contents 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . 68 CD or DVD problems . . . . . . . . . . . . . . . . . . . . . . . . 68 If you cannot play a CD , CD-RW , or DVD . . . . . . . . . . . 68 If you cannot eject the CD, CD-RW , or DVD drive tray . . . . . 69 If you hear an unfamilia r s[...]

Contents 7 7 Solving Problems Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Video and Display Problems . . . . . . . . . . . . . . . . . . . . 95 If the display is blank . . . . .[...]

8 Contents Using System R estore . . . . . . . . . . . . . . . . . . . . . . . 106 Creating a R estore Point . . . . . . . . . . . . . . . . . . . . 106 R estoring the Computer to an Earlier Operating State . . . . . 106 Undoing the Last System R estore . . . . . . . . . . . . . . . 107 R esolving Software and Ha rd ware Incompatibilities . . . . .[...]

Contents 9 R egulatory Noticesthe help file, see . . . . . . . . . . . . . . . 157 NOM Information (Mexico Only) . . . . . . . . . . . . . . . 158 Limited W a rranties and Return P olicy . . . . . . . . . . . . . . 159 Limited Warranty for Dell-Branded Hardware P roducts (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 159 "T ot[...]

10 Contents[...]

11 CAUTION: Safety Instructions Use the following safe ty guidelin es to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attem pt to service the computer yourse lf unless yo u ar e a trai ned service technician. Always follow instal lation instructions closel[...]

12 www .dell.com | support.dell.com • T o help avoid the potential ha zard of electric shock, do no t connect or disconnect any cables or perform maintenance or reconfigurat ion of this product du ring an el ectrical storm. Do not use your computer during an electrical storm unless al l cables have been disconnected and the computer is operating [...]

13 • If you are using a multiple-o utlet power strip, use caut ion when plugging the AC adapter ’s power cable into the power strip. Some power strips may allow you to insert the plug incorr ectly . Incorrect insert ion of the power plug could r e sult in permanent damage to your computer , as well as risk of electr ic shock and/or fir e. Ensur[...]

14 www .dell.com | support.dell.com Air T ravel • Certain F ederal A viation Admi nistration regulations and/or airline-specif ic r estrictions may apply to the operation of your Dell com puter while you are on boar d an aircraft. F or example, such regulations/r estrictions may prohibit the use of any personal electronic device (PED) that has th[...]

15 When Using Y our Computer Observe the fo llo wing safe-handling guid eli nes to prevent damage to your computer : • When setting up the computer for wo rk, place it on a level surface. • When traveling, do not check the computer as baggage. Y ou can put your computer through an X -ray security machine, but never put your computer through a m[...]

16 www .dell.com | support.dell.com • Clean the display with a soft, clean cloth an d water . Apply the water to the cloth; then stroke the cl oth across the display i n one direct ion, moving from the top of the display to the bottom. Remove moisture from the displa y quickly and k eep the display dry . L ong- term exposur e to moistur e can dam[...]

17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While you work, periodically touch the I/O pane l to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electrici ty can harm el ectr onic components insi de your computer . T o pr event sta[...]

18 www .dell.com | support.dell.com[...]

1 SECTION 1 A T our of Y our Computer Fro n t V i e w Lef t View Right View Back View Bottom View[...]

20 A T our of Y our Computer www .dell.com | support.dell.com Fr o n t V i e w DISPLAY LATCH — Keeps the display closed. DISPLAY — F or more information abou t your display , see the Te l l M e H o w help file . T o access the help file, see page 94. POWER BUTTON — P r ess the power butto n to turn on the computer or to enter or e xit a power[...]

A T our of Y our Computer 21 DEVICE STATUS LIGHTS T urns on when you turn on the computer and blinks when the computer is in a power management mode. T urns on when the computer re ads or writes data. NOTICE: T o avoid loss of data, never tur n off the computer while the light is flashing. T u r n s on s t e a d i ly o r b l i nk s t o i n di c a t[...]

22 A T our of Y our Computer www .dell.com | support.dell.com If the computer is connected to an electric al outlet, the light operates as follows: – Solid green: The battery is charging. – Flashing green: The battery is almost fully char ged. If the computer is running on a battery , the light operates as follows: – Off: The battery is adequ[...]

A T our of Y our Computer 23 KEYBOARD STATUS LIGHTS The gre en li ghts located above the k eyboar d indicate the followi ng: T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. 9 A[...]

24 A T our of Y our Computer www .dell.com | support.dell.com Le f t Vi ew AIR VENTS — The computer uses an internal fan to cr eate airflow through the vents, which preven ts the computer from over heating. NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the compu[...]

A T our of Y our Computer 25 AUDIO CONNECTORS HARD DRIVE — Stores software and data. SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instructions included with the device . NOTICE: Before you buy an antithef t devi ce, ensure that it will work with the security cab[...]

26 A T our of Y our Computer www .dell.com | support.dell.com Right View SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instructions included with the device. NOTICE: Before you buy an antithef t devi ce, ensure that it w ill work with t he security cable slot. modu[...]

A T our of Y our Computer 27 MODULE BAY — Y ou can install devices such as an optical drive or Dell T ravelLite™ module in the module bay . F or more information, see the Te l l M e H o w help file. T o access the help file, see p age 94. DEVICE LATC H RELEASE — Releases a device. F or more information, see the Te l l M e H o w help file. T o[...]

28 A T our of Y our Computer www .dell.com | support.dell.com USB CONNECTORS (2) NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larg er than the modem co nnector . T o avoid damaging the computer , do not plug a tele phone line into the network connector . MODEM CONNECTOR (RJ-11) Connect USB devices, such as a mouse, key boar d[...]

A T our of Y our Computer 29 AIR VENT — The co mputer uses an interna l fan to cr eat e airflow through the vents, which pr events the computer from over heating. PARALLEL CONNECTOR VIDEO CONNECTOR SERIAL CONNECTOR AC ADAPTER CONNECTOR — Atta ch an A C adapter to the computer . The A C adapter con verts A C power to the DC power r equir ed by t[...]

30 A T our of Y our Computer www .dell.com | support.dell.com CAUTION: The AC a dapter wo rks with el ectrical o utlets worldwide. However , power connectors and power strips v ary among countries. Using an incompatible cable or improperly connect ing the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When[...]

A T our of Y our Computer 31 HARD DRIVE — Stores software and data. M INI PCI CARD AND MODEM — Covers the compartment that contains the optional modem and optional Mini PCI card. See page 119. BATTERY - BAY LATCH RELEASE — Releases the battery . See page 47. BATTERY — When a battery is installed, you can use the computer without connecting [...]

32 A T our of Y our Computer www .dell.com | support.dell.com[...]

2 SECTION 2 Setting Up Y our Computer Connecting to the Inter ne t Modem and Inter net Connection Problems T ransferring Infor mation to a New Computer Setting Up a Printer Pri n te r Pr o bl e m s Setting Up the Docking Device to Connect to a Network P ower P rotection Devices T urning Off Y our Computer[...]

34 Setting Up Y our Computer www .dell.com | support.dell.com Connecting to the Internet NOTE: ISPs and ISP offerings vary by countr y . T o connect to the Internet, you need a mode m or network connec tion and an Int ernet service provide r ( IS P ), such as AOL or MSN. Y our ISP will offer one or mor e of the following Internet connection options[...]

Setting Up Y our Computer 35 • If you have already obtained setup info rmation from your ISP but you did not receive a setup CD, click Set up my connection manually . • If you have a CD , click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on [...]

36 Setting Up Y our Computer www .dell.com | support.dell.com 1 Click the Start button and click Control P anel . 2 Click P rinters and Other Hardwa re , click Phone and Modem Options , click the Dialing Rules tab, and then click Edit... . 3 In the Edit Location window , ensure that T o disable call waiting, dial: is check ed, and then select the p[...]

Setting Up Y our Computer 37 3 On the Which computer is this? scr een, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen , click I will use the wizard from the Win d o w s XP C D and click Next. 5 When the Now go to yo ur old computer scr een appears, go to your old or source computer . Do not click Next at this time.[...]

38 Setting Up Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the ope rating system setup before you connect a pri nter to the compu ter . See the documentation that came with the prin ter for setup information, incl uding how to : • Obtain and install updated drivers. • Connect the printer to the computer [...]

Setting Up Y our Computer 39 4 T urn on the printer and then turn on the computer . If the Add New Hard ware Wizard window appears, click Cance l . 5 Install the printer driver if necessar y . Se e the documentation that came with your printer . Connecting a USB Printer NOTE: Y ou can connect USB devices whil e the computer is turned on. 1 Complete[...]

40 Setting Up Y our Computer www .dell.com | support.dell.com Printer Problems C HECK THE PRINTER CABLE CONNECTIONS — Ensur e that the printer cable is properly connected to the computer (see page 38) . T EST THE ELECTR ICA L OUTLE T — Ensure that the electrical outle t is working by testing it with another device, such as a lamp. E NSURE THAT [...]

Setting Up Y our Computer 41 Setting Up the Docking Device to Connect to a Network NOTE: A network adapter is also referred to as a network inter f ace controller (NIC). NOTICE: Do not install a network adapter or a netw ork adapter/modem combination PC Card until you complete the docking device setup. NOTICE: T o prevent serious operating sy stem [...]

42 Setting Up Y our Computer www .dell.com | support.dell.com Many surge protectors have a telephone jack for mo dem protection. See the surg e protector documentation for modem co nnection instructions. NOTICE: Not all surge protectors offer netwo rk adapt er protection. Discon nect the network cable from the network wall ja ck during electrical s[...]

3 SECTION 3 Using Batteries and Module Bay Devices Using a Batter y Po w e r P r o b l e m s About the Module Bay Checking the Charge on the Second Batter y R emoving and Installing Devices While the Computer Is Tu r n e d O f f R emoving and Installing Devices While the Computer Is R unning[...]

44 Using Batteries and Module Bay D evices www .dell.com | support.dell.com Using a Batter y CAUTION: Before performing any of the pr ocedures listed below , re ad and follow the safety instructions located at the front o f this document. Batter y Performance NOTE: Batteries for portable computers are covered o nly during the ini tial one-year pe r[...]

Using Batteries and Module Bay Devices 45 CAUTION: Do not dispose of batteries wi th household waste. When your battery no longer holds a charge, call your local waste disposal or environme ntal agency for advice on disposing of a lithium-ion battery . See page 17. CAUTION: Misuse of the battery may increas e the risk of fire or chemical burn. Do n[...]

46 Using Batteries and Module Bay D evices www .dell.com | support.dell.com F or more informat ion about QuickSet, right- click the icon in the taskbar and click Help . Microsoft Windows Power Meter The W indows power meter indicates the rema ining battery char ge. T o check the power meter , double-c lick the icon on the taskbar . F or more inform[...]

Using Batteries and Module Bay Devices 47 Charging the Battery NOTE: The AC adapter charges a comp letely discharg ed battery in approximately 1 hour with the computer tu rned off . Charge time i s longer with the compu ter turned on. Y ou can leave the batter y in the computer as long as you lik e. The batter y inter nal circuitr y prevents the ba[...]

48 Using Batteries and Module Bay D evices www .dell.com | support.dell.com 3 Slide and hold the battery-bay (or module -bay) latch r elease on t he bottom of the computer , and then r emove the battery from the bay . Installing a Batter y Rotate the battery into the bay until the latch r elease clicks. F or more informat ion about installi ng the [...]

Using Batteries and Module Bay Devices 49 R emoving and Installing a R e ser ve Batter y 1 Remove the battery (see page 47). 2 Remove the reserve bat tery cover . 3 P ull the r eserve battery out of its compartm ent, and disconnect the reserve battery cable from the connector . reser ve battery cable connector reser ve[...]

50 Using Batteries and Module Bay D evices www .dell.com | support.dell.com 4 Connect the reserve bat tery cable to the connector in the r eserve battery compartment. 5 Place the r eserve battery in the compartmen t, and replace the r eserve battery cover . Storing a Battery Remove the battery when you store your com puter for an extended period of[...]

Using Batteries and Module Bay Devices 51 CHECK THE BATTERY STATUS LIGHT — If the battery stat us light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet. If the battery status light flashes green and orange , the battery is too hot to charge. T urn off the computer (see page [...]

52 Using Batteries and Module Bay D evices www .dell.com | support.dell.com Checking the Charge on the Second Batter y Before you install a second ba ttery , press the status button on the battery char ge gauge to illuminate the char ge-l evel lights. Each light represents approximately 20 percent of the total battery charge. F or example, if the b[...]

Using Batteries and Module Bay Devices 53 If the Device Screw Is Not Installed NOTICE: T o prevent damage to devices, place them in a safe, dr y place when they are not installed in the computer . Avoid pressing down on them or placing heavy objects on top of them. 1 P r ess the device latch r elease. 2 P ull the devic e out of the module bay . 3 I[...]

54 Using Batteries and Module Bay D evices www .dell.com | support.dell.com If the Device Screw Is Installed 1 Save and close a ny open files, e xit any open prog rams, and shut do wn the computer (see page 42) . 2 If the computer is connected to a docking de vice (docked), undock it. See the documentation that came with your docking device for ins[...]

Using Batteries and Module Bay Devices 55 6 P ull the devic e out of the module bay . NOTICE: Insert devices into the mo dule bay before you dock and turn on the computer . 7 Insert the new device into the bay , and push the device until you feel a click. 8 Replace the device scr ew . 9 T urn on the computer . R emoving and Installing Devices While[...]

56 Using Batteries and Module Bay D evices www .dell.com | support.dell.com If the Device Screw Is Not Installed 1 Double-click the Safely Remove Hardware icon on the taskbar . 2 Click the device you want to eject. NOTICE: T o prevent damage to devices, place them in a safe, dry place when they are not installed in the computer . Avoid pressing dow[...]

Using Batteries and Module Bay Devices 57 5 Insert the new device into the bay , and push the device until you feel a click. W indows XP automatically re cognizes the new device. 6 If necessary , enter your password to unlock your computer . If the Device Screw Is Installed 1 Double-click the Safely Remove Hardware icon on the taskbar . 2 Click the[...]

58 Using Batteries and Module Bay D evices www .dell.com | support.dell.com 6 P ull the device out of t he module bay . 7 Insert the new device into the bay , push the device until yo u feel a click, and replace the screw . W indows XP automatically re cognizes the new device. 8 If necessary , enter your password to unlock your computer .[...]

4 SECTION 4 Using the K eyboard and T ouchpad Numeric Keypad Keyboard Shortcuts To u c h P a d Customizing the T ouch P ad T ouch P ad or Mouse Problems Exter nal K eyboard P roblems Unexpected Characters[...]

60 Using the Keyboard and T o uchpad www .dell.com | support.dell.com Numeric K eypad The k eypad numbers and symbol s ar e mark ed in bl ue on the right of the k eypad k eys. T o type a number or symbol, ensure that the keypad is enabled, and press and the desired k ey . The light indicate s that the keypad is active. K eyboard Shortcuts System F [...]

Using the Keyboard and T ouchpad 61 Batter y CD or DVD T ray Display F unctions R adios (Including Wireless Networking and Bluetooth™) Power Manag ement Displays the Dell™ QuickSet Battery Meter Requir es Dell QuickSet to function. Ejects the tray out of the drive. Switches the video image to the next display in the following sequence: the i nt[...]

62 Using the Keyboard and T o uchpad www .dell.com | support.dell.com Speaker F unctions If no sound comes from the speakers, press and adjust the volume. Microsoft ® Windows ® L ogo K ey F unctions T o adjust k eyboard o peration, such as the char acter r epeat rate, open the Control P anel, and click P rinters and Other Hardw are . Incr eases t[...]

Using the Keyboard and T ouchpad 63 To u c h P a d The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the display . Use the touch pad an d touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on t[...]

64 Using the Keyboard and T o uchpad www .dell.com | support.dell.com Customizing the T ouch P ad Y ou can disable the touch pad or adjust their settings by using the Mouse P roperties window . 1 Open the Control P anel and double-click the Mouse icon. 2 On the Mouse P roperties window : •C l i c k t h e Device Select tab to disable the touch pad[...]

Using the Keyboard and T ouchpad 65 3 F rom the W indows ® deskto p , cl ick the Start button, point to All P rogra ms , point to Accessories , and click Notepad . 4 T ype some characters on the external ke yboar d and verify that they appear on the display . If you cannot verify these steps, you may have a defective exte rnal keyboar d. T O VERIF[...]

66 Using the Keyboard and T o uchpad www .dell.com | support.dell.com[...]

5 SECTION 5 Using CDs, DVDs, and Other Multimedia Using CDs and DV Ds CD or DVD problems Sound and Speaker P roblems Copying CDs Connecting a T elevision to the Computer[...]

68 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Te l l M e H o w help file. T o access the help file, see page 94. CD or DVD problems If you cannot play a CD, CD-RW , or DVD NOTE: Because of different worldwide file types, not all DVD t[...]

Using CDs, DVDs, and Other Multimedia 69 C HECK THE DRIVE FOR ERRORS — If the drive is a fix ed drive: 1 Remove the har d driv e and floppy drive. 2 Insert the Drivers and Utilities CD for your computer and turn on the computer . 3 V erify that the light is blinki ng, indicating normal operation. If you cannot eject the CD, CD-RW , or DVD drive t[...]

70 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com E NSURE THAT THE SP EAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. A DJUST THE W INDO WS VOLUME CONTROL — Double-click the speak er icon in the lower -right corner of your scr een. Ensur e that the volume is turned up and that the soun d is not m[...]

Using CDs, DVDs, and Other Multimedia 71 • DataCD al lows you to copy a vari ety of your documents, such as spr eadsheet or accounting files, to a CD for permanent storage. NOTE: Some music and game CDs are co py-protected. If you have a CD that cannot be copied, you must use the original CD for ever yday use. • Disc Copier allows you to make a[...]

72 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com • If you want to copy files from the Internet or files from a floppy or Zip drive, copy those files to your hard driv e first, and then burn your CD. Y our CD-RW drive r equires a s t e a d y s t re a m of da t a to p ro p e rl y rec o rd . Direct Internet downloads, floppy[...]

Using CDs, DVDs, and Other Multimedia 73 4 Click Copy . Depending on the size of the files that ar e being copied, the copy process may take a few minutes. 5 After the source CD is copied, r emove the source CD from the CD-RW drive tray . The CD-RW drive tray opens automaticall y after the source CD is copied. NOTE: Y ou must use CD-R discs to burn[...]

74 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com F or televisions and audio devices without suppo rt for S/PDIF digital audio , you can use the audio connector on the side of the computer to connect the computer to your television or audio device. It is recommended that you connect video and au dio cables to your computer i[...]

Using CDs, DVDs, and Other Multimedia 75 Before you begin, ensur e that you have the following cables: 1 T urn off th e compu te r and the televi sion and/or audio device yo u want to connect. NOTE: Y ou can connect an S-video cable d irectly to the S-video connector on the comp uter (without the video adapter cable) if your tele vision or audio de[...]

76 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 4 Plug the other end o f the S-video cable in to yo ur television . 5 Plug the single-connector end of the aud io cable in toin to the headphone connector on your computer . 6 Plug the two R CA connectors on the other en d of the audio cable in to the audio input connectors o[...]

Using CDs, DVDs, and Other Multimedia 77 S- Video and Digital Audio Before you begin, ensur e that you have the following cables: TV/digital audio adapter cable S-video cable S/PDIF digital audio cable[...]

78 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and the television and/or audio device yo u want to connect. 2 Connect the TV/digital audio adapter cable to the S -video TV -out connector on your computer . 3 Plug one end of the S-vi deo cable in to the S-video connector on the TV/digital a udio ad[...]

Using CDs, DVDs, and Other Multimedia 79 Composite Video and Standard Audio Before you begin, ensur e that you have the following cables: 1 T urn off th e compu te r and the televi sion and/or audio device yo u want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . TV/digital audio adapter c[...]

80 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Plug one end of the composite video cab le in to the composite vide o connector on the TV/digital audio adapter cable. 4 Plug the other en d of the compo site video ca ble in to the com posite video connecto r on the television. 5 Plug the single-connector end of the aud i [...]

Using CDs, DVDs, and Other Multimedia 81 Composite Video and Digital Audio Before you begin, ensur e that you have the following cables: TV/digital audio adapt er cable composite vid eo cabl e S/PDIF digital audio cable[...]

82 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and the television and/or audio device yo u want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cab le in to the composite vide o connector on the TV/di[...]

Using CDs, DVDs, and Other Multimedia 83 5 T o play a DVD on the television, click th e small "primary" button (resembles a bull’s- eye) at the bottom-left under the TV pictur e. NOTE: V ario us programs access the hardware in di fferent ways. Y o u may or may not need to click the primar y button for operations ot her than playing DVD [...]

84 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Enabling Dolby Digital 5.1 Audio for DVD Playback If your computer ha s a D VD drive, you can enable Dolby Digital 5.1 audio for D VD playback. 1 Double-click the InterV ideo WinD VD icon on the W indows desktop. 2 Insert a D VD into the DVD drive. If the D VD begins playing,[...]

Using CDs, DVDs, and Other Multimedia 85 Enabling S/PDIF in the Windows Audio Driver NOTE: Enabling S/PDIF in Windows disables the sound from the headphone connector . 1 Double-click the speak er icon in the W indows notification area. 2 Click the Options menu and then click Advanced Controls . 3 Click Advanced . 4 Click Enable S/PDIF . 5 Click Clo[...]

86 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com[...]

6 SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adap ter Network Setup Wizard Network Problems[...]

88 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network Adapter Before you connect your comput er to a network, the computer must have a networ k adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on the back of you[...]

Setting Up a Home and Office Network 89 Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provides a Network Setup W iza rd to guide you through the process of sharing files, pr inters, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P r og ram s → Accessories ?[...]

90 Setting Up a Home and Office Network www .dell.com | support.dell.com[...]

7 SECTION 7 Solving Problems Finding Solutions Accessing Help Er ror Messages Video and Display Problems Scanner Pr oblems Drive Problems PC Card Problems Ge n e ra l Pr og r a m Pro b l e m s E-Mail Probl ems If Y our Com puter Gets Wet If Y ou Drop or Damage Y our Computer R esolving Other T echnical Problems Drivers Using System R estore R esolv[...]

92 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes i t’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. NOTE: If you have a problem with an external devi ce, see the device documentation or contact the manufacturer . ® See page 50. See page 94. Get tec[...]

Solving P roblems 93 See page 95. See page 69. See page 40. See page 35. See page 97. See page 89. See page 64. See page 100. See page 35. See page 94. See page 101. See page 102. See page 98 See page 64. See page 65.[...]

94 Solving P roblems www .dell.com | support.dell.com Accessing Help Error Messages If the message i s not listed, see the document ation fo r the operating system or the program that was running at the ti me the m essage appeared. T O ACCESS THE T ELL M E H OW HELP FILE — 1 Click the Start button and click Help and Support . 2 Click User and sys[...]

Solving P roblems 95 Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you a tta ch an external monitor to your computer . N OT ENOUGH MEMORY OR RESOURCES . E XIT SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. C[...]

96 Solving P roblems www .dell.com | support.dell.com If the display is difficult to read C HECK THE BATTERY — If you ar e using a battery to power your computer , the battery charge may be depleted. Connect the computer to an electrical outlet using the A C adapter , and turn on the computer . T EST THE ELECT RICA L OUTLE T — Ensure t hat the [...]

Solving P roblems 97 If only part of the disp lay is readable Scanner Problems A DJUST THE W INDO WS DISPLAY SETTI NGS — 1 Click the Start button and click Control P anel . 2 Click Appearanc e and Themes . 3 Click the ar ea you want to change or click the Display icon. 4 T ry different settings for Color qualit y and Screen resolution . S EE &quo[...]

98 Solving P roblems www .dell.com | support.dell.com Drive Problems NOTE: F or information on saving files to a flo ppy disk, see th e Te l l M e H o w help file. T o access the help file, see page 94. If you cannot save a file to a floppy drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the[...]

Solving P roblems 99 If you have problems with a hard drive PC Card Problems R EINSTALL THE DRIVE — 1 Save and close any open files, exit any open programs, and shut down the computer . 2 Remove the drive from the module bay . See page 52 for instructions. 3 Reinstall the drive. 4 T urn on the computer . C LEAN THE DRIVE — See "C leaning Y[...]

100 Solving P roblems www .dell.com | support.dell.com General Program Problems A program crashes NOTE: Sof tware usually includes instal lation instructions in its documentation or on a floppy disk or CD. A program stops responding Error messages appear I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED PC C ARD — Contact Dell (see page 139). I F YOU[...]

Solving P roblems 101 E-Mail Problems If Y our Computer Gets W et CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the comput er is connected t o an electrical outlet, it is re commended th at you turn off AC power at the circuit br eaker before attemp ting to remove the power cables from the electrical o utle[...]

102 Solving P roblems www .dell.com | support.dell.com 13 Replace the module bay device and any PC Car ds you r emoved. 14 Replace the battery . 15 T urn on the computer and verify that it is working properly . NOTE: See page 159 for information on your war ranty coverage. If the compu ter does not sta r t, or if you cannot ide n t if y t h e dam a[...]

Solving P roblems 103 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse , or k eyboard. All devices re qui r e a driver program. A driver acts lik e a transla tor between the devi ce and the programs that use t he device. Each device has its own set of specialize d co mma nds that only its drive r reco[...]

104 Solving P roblems www .dell.com | support.dell.com 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is ne xt to the device name, you may need to reinstall the driver or install a new driver . R einstalling Drivers and Utilities NOTICE: The Dell Supp[...]

Solving P roblems 105 double-click the autocd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK , and follow t he instructio ns on the scr een to continue. 3 Fr o m t h e Language drop-down menu in the toolbar , se lect your preferr ed language for the driver or utility (if a vaila ble). A welcome sc[...]

106 Solving P roblems www .dell.com | support.dell.com 7 Click the Driver tab and click Update Driver . 8 Click Install from a list or sp ecific location (Advanced) and click Next . 9 Click Browse and browse to the location to whic h you previously e xtracted the driver files. 10 When the name of the approp ri ate driver appears, click Next . 11 Cl[...]

Solving P roblems 107 4 Select a restor e point and click Next . If a calendar date has only one restor e poin t, then that r estor e point is automatically selected. If two or mor e r estor e poi nts ar e avai lable, click the r estor e point that you prefer . 5 Click Next . The Res t o ra t i on C o m p le t e screen appears after System Restore [...]

108 Solving P roblems www .dell.com | support.dell.com R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a device ei ther is no t detected dur ing the operating system setup or is detected but incorr ectly configured. T o check for conflicts on a computer running W indows XP : 1 Click the Start button a nd click [...]

Solving P roblems 109 R einstalling Microsoft ® Windows ® XP Before Y ou R einstall If you are considering reinstalling the W indow s XP operating system to corr ect a probl em with a newly installed driver , first try usin g W indows XP Device Driver Rollback (see page 10 4). If Device Driver Rollback does not resolve the problem, then use Syste[...]

110 Solving P roblems www .dell.com | support.dell.com Windows XP Setup 1 When the Windo ws XP Setup screen appears, pr ess to select To s e t u p Wi ndows now . 2 Read the inform ation on the Microsoft Windows Lice nsing Ag reement screen, and press to accept the license agr e ement. 3 If your computer already has W indows XP installed and you wan[...]

Solving P roblems 111 12 If you are reinstalling W indows XP P rofe ssional and you ar e prompted to provide further information r egarding your network co nfiguration, enter your selections. If you are unsure of your settings, a ccept the default selections. W indo ws XP installs the ope rating system components and config ures the computer . The [...]

112 Solving P roblems www .dell.com | support.dell.com[...]

8 SECTION 8 Adding and R eplacing Pa r t s Adding Memor y Adding a Mini PCI Card Adding a Modem R eplacing the Hard Drive[...]

114 Adding and R eplacing P arts www .dell.com | support.dell.com Adding Memor y Y ou can incr ease your computer memory by installing memory modules on the system board. See page 128 for inform ation on the me mory supported by your computer . Install only memory modules that ar e intended for your computer . NOTE: Memor y modules purchased from D[...]

Adding and R eplacing P arts 11 5 7 T urn the computer over , loosen the captive screw from the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memory module co nnector , do not use tools to spread the memor y-module securing clips. captive screw memory module cover[...]

116 Adding and R eplacing P arts www .dell.com | support.dell.com 8 If you ar e r eplaci ng a memory module, r emove the e xis ting module: a Use your fing ertips to car efully spread a p art the securing clips on each end of the memory module connector unt il the module pops up. b Remove the module from the connector . NOTICE: If you need to insta[...]

Adding and R eplacing P arts 11 7 9 Ground yourself and install the new memory module: NOTE: If the memor y module is not installed properly , the computer may not boot properly . No error message indicates this failure. a Align the notch in the module edge connec tor with the tab in the connector slot. b Slide the module firmly into the slot at a [...]

118 Adding and R eplacing P arts www .dell.com | support.dell.com 10 Replace the cover . NOTICE: If the cover is difficult to clo se, remove the module and reinstall it. F orcing the cover to close may damage your computer . 11 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 12 T urn on[...]

Adding and R eplacing P arts 11 9 Adding a Mini PCI Card CAUTION: FCC rules strictly proh ibit users from i n stalling 5 GHz (802.11a,802.11a/b, 802.11a/b /g) Wireless LAN Mini PCI cards. Under no circumstances should the us er install such a device. Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card. I[...]

120 Adding and R eplacing P arts www .dell.com | support.dell.com 8 Loosen the captive scr ew from the Mi ni PCI car d/modem cove r , and remove the cover . captive screw Mini PCI card/modem cover[...]

Adding and R eplacing P arts 12 1 9 If a Mini PCI ca r d is not al r eady instal led, go to step 10. If you are r eplacing a Mini PC I ca rd , rem o ve t h e exi st i n g c a rd: a Disconnect the Mini PCI card from any attached cables. b Release the Mi ni PCI car d by spreading t he metal securing tabs until the car d pops up sl ightly . c Lift the[...]

122 Adding and R eplacing P arts www .dell.com | support.dell.com 11 Connect the antenna cables to the Mini PCI. 12 Replace the cover and tighten the screw . Adding a Modem If you order ed the optional modem at the same time that you or dered your computer , Dell installed the modem for you. CAUTION: Before working insi de your comput er , read th [...]

Adding and R eplacing P arts 12 3 6 Remove any installed PC Ca rds, batteries, and devices. 7 Ground yourself by touching a metal conne ct or on the back of the computer , and continue to do so periodically during this procedur e. 8 T urn the comp uter over , and loosen the captive s crew from the Mini PCI card/modem cover . captive sc rew Mini PCI[...]

124 Adding and R eplacing P arts www .dell.com | support.dell.com 9 If a modem is not already installed, go to step 10. If you are replacing a modem, remove the e xisting modem: a Remove the screws securing the modem to the system boar d, and set it aside. b P ull straight up on the atta ched pull-tab to lift the mo dem out of its connector on the [...]

Adding and R eplacing P arts 12 5 R eplacing the Hard Drive NOTE: Y ou need the Operating System CD to install the Microsof t ® Windows ® operating system. Y ou also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive. CAUTION: If you remove the hard drive from the computer when the drive[...]

126 Adding and R eplacing P arts www .dell.com | support.dell.com 7 T urn the computer over , and remove the har d drive screw . NOTICE: When the hard drive is not in the com puter , store i t in protecti ve antistatic packaging. F or precautions on preventing electrostatic disc harge, see page 11. 8 Slide the hard drive out of the computer . 9 Rem[...]

9 SECTION 9 Appendix Specifications Standard Settings Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Noticesthe help file, see Limited W arranties and R e tur n Policy[...]

128 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Mobile P entium ® M L1 cache 32 KB (internal) L2 cache 1024 KB (on die) External bus frequency 400 MHz System Information System chip set Intel 855PM Data bus width 64 bits DR AM bus width 64 bits Microprocessor address bus width 32 bits PC Car[...]

Appendix 129 Ports and Connectors Serial 9-pin connector ; 16550C -compatible, 16-byte buffer connector P arallel 25-hole connector ; unidirectional, bidirectional, or ECP Video 15-hole connector Audio microphone miniconnector , stereo headphone s/speak ers miniconnector USB two 4-pin USB 2.0–compliant connectors Infrared sensor sensor compatible[...]

130 Appendix www .dell.com | support.dell.com Video Video type 64-bit hardwar e accelerated (A TI Mobility Radeon 9000) 128-bit hardwar e accelerated (NVIDIA GeF orce4 4200 Go , NVIDI A GeF orce FX Go5650) Data bus 4X AGP Video controller A TI Mobility Radeon 9000, NVIDIA GeF orce4 4200 Go , or NVID IA GeF orce FX Go5650 Video memory 32 MB (A TI Mo[...]

Appendix 131 Display T ype (active- matr ix TFT) WUXGA, WSXGA+, and WXGA Dimensions: Height 222.5 mm (8.76 inches) W idth 344.5 mm (13.56 inches) Diagonal 391.2 mm (15.4 inches) Maximum resolutions 1920 x 1200 (WUXGA) 1680 x 1050 (WSXGA+) 1280 x 800 (WXGA) Response time (typical) 35-ms fall (maximum) Refresh rat e 60 Hz Operating angle 0 ° (closed[...]

132 Appendix www .dell.com | support.dell.com T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: W idth 64.88-mm (2.55-inch) sensor-active ar ea Height 48.88-mm (1.92- inch) rectangle T rack Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size protrudes 0.5 mm (0.02 inch) higher than surrounding keycap[...]

Appendix 133 AC Adapter Input voltage 90–264 V AC Input current (maximum) 1.7 A Input fr equency 47–63 Hz Output curren t 3.34 A (con tinuous) (65 W) 4.62 A (continuous) (90 W) Output power 65 W (standar d) or 90 W Rated output voltage 19.5 VDC Dimensions: Height 28.2 mm (1.11 inches) (65 W) 27.94 mm (1.1 inches) (90 W) W idth 57.9 mm (2.28 inc[...]

134 Appendix www .dell.com | support.dell.com Environmental T emperatur e range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment)[...]

Appendix 135 Standard Settings Overview Y ou can use the system setup program as follows: • T o set or change user-selectable features —for example, your computer passwor d. • T o verify information about the computer ’s current configuration, such as the amount of system memory . After you set up the computer , run the system setup program[...]

136 Appendix www .dell.com | support.dell.com The upper -right corner of the scr een displays help information for the currently highlighted option; the lower -right corner displays info rmation about the computer . System setup key functions are listed across the bottom of the scr een. Commonly Used Options Certain options requir e that you r eboo[...]

Appendix 137 Performing a One- Time Boot Y ou can set a one-time-only bo ot sequence without entering the system setup program. (Y ou can also use this procedur e to boot th e Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 T urn off the computer . 2 If the computer is connected to a docking device (dock ed), undock it.[...]

138 Appendix www .dell.com | support.dell.com 3 P r ess the down-arrow ke y to select the Infrared Data P ort setting, and press the right- arrow key t o change the setting to a COM port. 4 P r ess the down-arrow ke y to select the Infrared Mode setting, and pr ess the right- arrow key t o change the setting to Fa s t I R or Slow IR . It is r ecomm[...]

Appendix 139 Dell provides limited technical support for th e computer and any "Del l-installed" software and peripherals 1 . Support for third-party softwar e and pe ripherals is provided by the original manufacturer , including those purchased an d/or installed through Dell Softwar e and P eripherals, Readyware, and Custom F actory Inte[...]

140 Appendix www .dell.com | support.dell.com F or specific web addresses for your country , find the appropriate country section in the table below . NOTE: T oll-free numbers are for use within th e countr y for which they are listed. When you need to contact Dell, use the el ectronic addresses, telephone numbers, and codes provided in the followi[...]

Appendix 141 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Busin ess Sales 0820 240 530 00 Home/Small Busin ess F ax 0820 240 530 49 Home/Small Busin ess Customer Car e 0820 240 530 14 P r eferr ed Accounts/Corporate Custom[...]

142 Appendix www .dell.com | support.dell.com Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (au[...]

Appendix 143 China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: sup port.ap.dell.com/china T ech Support E- mail: cn_support@dell.com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-free: 800 858 2437 Corporate Accounts T echnical Support toll-fr ee: 800 858 2333 Customer Experie nce toll-free: 800 858[...]

144 Appendix www .dell.com | support.dell.com Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 702[...]

Appendix 145 F rance (P aris) (Mon tpe ll ier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com E-mail: s upport.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Car e 0825 823 833 Switchboar d 0825 004 700 Switchboar d (calls from outside of F r[...]

146 Appendix www .dell.com | support.dell.com Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com E-mail: support.euro.de ll.com/gr/en/emaildell/ T echnical Support 08 0044149518 Gold T echnical Support 08844140083 Switchboard 2108129800 Sales 2108129800 F ax 2108129812 Grenada General Support toll-free: 1-86[...]

Appendix 147 Ireland (Cherrywo od) International Access Code: 16 Country Code: 35 3 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_dir ect_support@dell.com Ireland T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Home User Custome r Car e 01 204 4014 Small Business Customer Car e 01 204 [...]

148 Appendix www .dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (servers) toll-fr ee: 0120-198 -498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226 [...]

Appendix 149 Latin America Customer T echnical Support (A ustin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin , T e xas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux e[...]

150 Appendix www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherl[...]

Appendix 151 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell. com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 F ax 0800 441 566 Nicaragua General Support 001-800-220-1006 Norway (Lysaker) International [...]

152 Appendix www .dell.com | support.dell.com Po r t u g a l International Access Code: 00 Country Code: 351 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 F ax 21 424 01 12 Pu er t o R i c o [...]

Appendix 153 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/es/es/emailde ll/ Home and Small Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 541 Switchboar d 902 118 541 F ax 902 118 539 Corporate T echnical Support 902[...]

154 Appendix www .dell.com | support.dell.com Switzer land (G ene va) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Sma ll Business) 0844 811 41[...]

Appendix 155 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Car e website: support.e uro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_dir ect_support@dell.com T echnical Support (Corporate/P referre d Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Suppor[...]

156 Appendix www .dell.com | support.dell.com U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der -Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-fr ee: 1-800-624-9896 Customer Service toll-free:[...]

Appendix 157 R egulator y Notices Electromagnetic In terference (EMI) is any sign al or emission, ra diated in free space o r conducted along po wer or si gnal l eads, that endanger s the functi oning of a radio navi gation or other safety service or seriously degrades, obstructs, or repeatedl y interrupts a licensed radio communications service. R[...]

158 Appendix www .dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on th e device(s) described in this document in compliance with the requir ements of the official Me xican standards (NOM): Exporter: Dell Computer Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México , S.A.[...]

Appendix 159 Limited W arranties and R eturn P olicy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day , 1-year , 2-year , 3-year , or 4-year limited warranty . T o determine which warranty ca me w i t h y ou r h a r d w a r e p r o d u c t( s ) , s e e yo u r p ac k i n g sl i p or invoice. The following sect[...]

160 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY O ND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARRANTY OR FOR CONSEQUENTIAL OR INCI DENT AL DAMA GES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABILITY FOR THIRD-P AR TY CLAIMS AGAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST DA T A OR LO[...]

Appendix 161 When you contact us, we will issue a Return Material A uthorization Number for you to include w ith your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or dama ged in shipment. W e will return the repaired [...]

162 Appendix www .dell.com | support.dell.com • If you are a Government, Edu cation, or Healthcare Customer , or an Individual Home C onsumer who purchased through an Em ployee Purchase P r ogram, go to www .dell.com/us/en/pub/topi cs/sbtopic_015_ ccare.htm If you do not have Internet access, call your cust omer care repr esentative or call 1-800[...]

Appendix 163 • P roblems that result from: – External causes such as accident, abuse, m isuse, or problems wi th electrica l power – Servicing not authorized by Dell – Usage that is not in acc ordance with product instructions – F ailure to follow the product instructions or failure to perform pr eventive maintenance – P roblems caused [...]

164 Appendix www .dell.com | support.dell.com What do I do if I need warranty service? Be f ore t h e w a r ra n ty ex p ire s , pl e as e c al l u s a t th e re le v a nt n u mber listed in t he following table. Plea se also have y our Dell Service T ag or order number available. What will Dell do? During the 90 days of the 90-day limited warranty[...]

Appendix 165 W e w il l p a y t o s hi p th e pa rt to y ou if y ou us e a n ad dre s s i n C an ad a . O th e rw i se , w e w i ll sh ip t he pa r t f rei gh t co ll e ct . W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to ba[...]

166 Appendix www .dell.com | support.dell.com T o return products, you must call Dell Customer Se rvice at 1-800-847-4096 to r eceive a Cr edit Retu rn Author ization Number . T o expedite the process of your refund or cr edit, Dell e xpects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues th[...]

Appendix 167 T o qualify for refund or replacement, returned products must be in as-new conditi on, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other item s included with a product must be returned with it. 1- Y ear End-User Manufacturer Guarantee ( L atin America and the Caribbean Only) Guar[...]

168 Appendix www .dell.com | support.dell.com Dell Computer de Chile Ltda Coyancur a 22 83, Piso 3- Of.302 , P rovid en cia, San t iago - Chil e Dell Comp uter de C olomb ia Corpo ration Carrer a 7 #115-33 Ofic ina 603 Bogota, Colombi a Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° P iso Col. Loma s Altas 11950 México , D.F .[...]

Appendix 169 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantiall[...]

170 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celer on ® Processors ar e backed by a three-y ear limited warranty . Please refer to the re verse side of this card f or complete warranty details. Intel’ s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hun[...]

Index 171 Inde x A air vents description, 2 4 , 2 9 - 3 0 system view , 2 4 , 2 9 - 3 0 audio connectors description, 2 5 system view , 2 5 B battery charge gauge, 4 6 charging, 4 7 checking the charge, 4 5 description, 3 1 health gauge, 4 6 installing, 4 8 low-battery warning, 4 6 performance, 4 4 power meter , 4 6 rem o vi n g , 4 7 storing, 5 0 [...]

172 Index 172 Index floppy drive connecting to the parallel port, 2 8 fixing problems, 9 8 H hard drive description, 2 5 , 3 1 replacing, 1 2 5 system view , 2 5 , 3 1 ha rd w a re drivers, 1 0 3 Hard war e T roubleshooter , 108 help file accessing, 9 4 I IEEE 1394 co nnector description, 2 4 system view , 2 4 Infrared Sensor enabling, 1 3 7 infrar[...]

Index 173 power fixing problems, 5 0 protection devices, 4 1 turning off your computer , 4 2 power button description, 2 0 system view , 2 0 printer cable, 3 8 connecting, 3 8 parallel, 3 8 setting up, 3 8 USB, 3 9 programs crashes, 1 0 0 fixing problems, 1 0 0 not responding, 1 0 0 R RA M . See memory rei n s t al l i n g drivers, 1 0 4 Wi n d o w[...]

174 Index 174 Index V video connector description, 2 9 system view , 2 9 W warranty , 159 wet computer , 101 Wi n do w s X P Device Driver Rollback, 1 0 4 Hardwar e T roubleshooter , 1 0 8 help, 9 4 reinstalling, 1 0 9 System Re stor e, 1 0 6[...]