Dell P2415Q manual

Model: P2715Q/P2415Q Regulatory model: P2715Qt/P2415Qb Dell P2715Q/P2415Q User’s Guide[...]

NOTE: A NOTE indicates important inf ormation that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This pr[...]

Contents About Y our Monitor ..................................... 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Monitor Specificat[...]

4 | Contents T roubleshooting ....................................... 43 Self- T est . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Product Spe[...]

About Y our Monitor | 5 About Y our Monitor Package Contents Y our monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor . Somefeatures or media may not be available in certain countries. Moni[...]

6 | About Y our Monitor DP cable (mDP to DP) • Drivers and documentation media • Quick Setup Guide • Safety and Regulatory Informa tion • Factory Calibration Report Product Features The Dell P2715Q/P2415Q flat panel monitor has an active matrix, thin-film transistor (TFT ), liquid crystal display (L CD), and light emitting diode[...]

About Y our Monitor | 7 Identif ying Parts and Controls Front view Label Description 1 Function buttons (For more information, see Operating the Monitor ) 2 Power on/off button (with LED indicator)[...]

8 | About Y our Monitor Back View Label Description Use 1 VESA mounting holes (100mmx100mm - behind attached VESA cover) Wall mount monitor using VESA-compa tible wall mount kit (100mmx100mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand-release button Release stand from monitor . 4 Security-lock slot Secures m[...]

About Y our Monitor | 9 Bottom View Label Description Use 1 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 2 AC power connector T o connect the monitor power cable. 3 HDMI (MHL) port Connect your computer with HDMI cable or MHL devices with MHL cable (optional). 4 DP connector (in) Connect your computer with [...]

10 | About Y our Monitor Monitor Specifications Flat Panel Specifications Model P2715Q P2415Q Screen type Active matrix - TFT L CD Active matrix - TFT L CD Panel type In-plane switching (IPS) In-plane switching (IPS) Viewable image: Diagonal 68. 47 cm (27 inches) 60 . 47 cm (23.80 inches) Active Area: Horizontal 596.7 4 mm (23. 49 inches) 527 .04 m[...]

About Y our Monitor | 11 Preset Display Modes Display Mode Horizontal Frequency (kHz) V ertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ V ertical) VESA, 720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37 .5 75. 0 31.5 -/- VESA, 800 x 600 3 7. 9 6 0.0 40.0 +/+ VESA, 800 x 600 46.9 7 5.0 49.5 +/+ VE[...]

12 | About Y our Monitor Electrical Specifications Video input signals • Digital video signal for each dier ential line. Per dierential line at 100 ohm impedance. • DP 1.2/HDMI 1. 4/MHL 2.0 signal input support Synchronization input signals Separate horizontal and vertical synchronization, polarity-free TTL level, SOG (Composite SYN[...]

About Y our Monitor | 13 With stand assembly and cables 7 .53 kg (16. 60 lb) 5.68 k g (12.52 lb) Without stand assembly (for wall mount or VESA mount considerations - no cables) 5. 03 kg (11.10 lb) 3.34 kg (7 .36 lb) Stand assembly 2.15 kg (4 .7 4 lb) 2.06 kg (4 .54 lb) Front frame gloss 5% (maximum) 5% (maximum) Environmental Characteristics Model[...]

14 | About Y our Monitor Power Management Modes If you have VESA ’s DPM-compliant video car d or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the k eyboard, mouse, or other input devices, the monitor automatica[...]

About Y our Monitor | 15 Pin Assignments DP connector (in) Pin number 20-pin side of theconnected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR[...]

16 | About Y our Monitor DP connector (out) Pin number 20-pin side of theconnected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG1 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR[...]

About Y our Monitor | 17 mDP connector Pin number 20-pin side of theconnected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 GND 5 ML3 (n) 6 GND 7 GND 8 GND 9 ML2 (n) 10 ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 GND 20 +3.3 V DP_PWR[...]

18 | About Y our Monitor HDMI connector Pin number 19-pin side of theconnected signal cable 1 TMDS DA TA 2+ 2 TMDS DA TA 2 SHIELD 3 TMDS DA TA 2- 4 TMDS DA TA 1+ 5 TMDS DA TA 1 SHIELD 6 TMDS DA TA 1- 7 TMDS DA TA 0+ 8 TMDS DA TA 0 SHIELD 9 TMDS DA TA 0- 10 TMDS CL OCK+ 11 TMDS CL OCK SHIELD 12 TMDS CL OCK - 13 CEC 14 Reserved (N. C. on device) 1[...]

About Y our Monitor | 19 MHL connector Pin number 19-pin side of theconnected signal cable 1 N/C 2 CD_SENSE 3 N/C 4 N/C 5 TMDS_GND 6 N/C 7 MHL+ 8 MHL_Shield 9 MHL - 10 N/C 11 TMDS_GND 12 N/C 13 N/C 14 N/C 15 CD_PULLUP 16 N/C 17 VBUS_CBUS_GND 18 VBUS 19 CBUS 2Shell Shield[...]

20 | About Y our Monitor Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor . Y our computer has the following USB ports: • One USB 3. 0 upstream port • Four USB 3. 0 downstream ports NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode. If you [...]

About Y our Monitor | 21 Plug-and-Play Y ou can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor instal[...]

22 | Setting Up the Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from monitor when it is shipped from the factory . NOTE: The procedure below is applicable for the default stand. If you pur chased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, an[...]

Setting Up the Monitor | 23 Connecting the DP (or mDP) cable Connecting the HDMI cable(Optional) Connecting the USB cable[...]

24 | Setting Up the Monitor Connecting the Monitor for DP Multi- Stream T ransport (MST) function Secondary Monitor Primary Monitor NOTE: Supports the DP MST feature. T o make use of this featur e, your PC Graphics Card must be certified to DP1.2 with MST option. Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL ready . NOTE: T [...]

Setting Up the Monitor | 25 3 T urn on the monitor and the MHL source device. 4 Select input source on monitor to HDMI (MHL) by using OSD menu (see Using the On- Screen Display (OSD) Menu for details). 5 If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems . Organizing Y our Cables After attaching all ne[...]

26 | Setting Up the Monitor Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory . 1 Insert the two tabs on the bottom part of the cable cover in the slots on the back of the monitor . 2 Press the cable cover till it snaps into place. Removing the Monitor Stand CAUTION: T o prevent scratches on th[...]

Setting Up the Monitor | 27 Removing the Cable Cover 1 Press the tab on the cable cover . 2 Remove the two tabs on the bottom part of the cable cover from the slots on the back of the monitor . Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA -com[...]

28 | Operating the Monitor Operating the Monitor T urning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the chara[...]

Operating the Monitor | 29 The following table describes the front panel buttons: Front-Panel Button Description 1 Shortcut key: Preset Modes Use this button to choose from a list of preset colormodes. 2 Shortcut key: Input Source Use this button to choose from a list of Input Source. 3 Menu Use this menu button to launch the on-screen display ([...]

30 | Operating the Monitor Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu todisappear . 1 Press the button to launch the OSD menu and display the main menu. 2 Press the and button[...]

Operating the Monitor | 31 Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is[...]

32 | Operating the Monitor Icon Menu and Submenus Description HDMI (MHL) Select the HDMI (MHL) input when you are using the HDMI connector . Use to select the HDMI (MHL) input source. Color Use the Color menu to adjust the color setting mode. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is co[...]

Operating the Monitor | 33 Icon Menu and Submenus Description Preset Mode When you select Preset Modes , you can choose Standard, Multimedia, Movie, Game, Paper , Warm, Cool, or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Id[...]

34 | Operating the Monitor Icon Menu and Submenus Description Aspect Ratio Adjust the image ra tio to Wide 16:9, 4:3 , or 1:1 . Sharpness Makes the image look sharper or softer . Use or to adjust the sharpness from ‘0’ to ‘100’. Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality [...]

Operating the Monitor | 35 Icon Menu and Submenus Description USB System Monitor status On Standby Off Monitor with upstream connected On (Disabled) On (Disabled) Off (Disabled) Monitor without upstream connected On Off/On* (depends on OSD selections) Off Reset Energy Settings Select this option to restore default Energy settings. Menu Select this [...]

36 | Operating the Monitor Icon Menu and Submenus Description Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec) Unlock function – Only hard unloc[...]

Operating the Monitor | 37 Icon Menu and Submenus Description Other Select this option to adjust the OSD settings, suchas the DDC/CI , LCD conditioning , and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer . Select Disable to turn off this feature. Enable thi[...]

38 | Operating the Monitor Icon Menu and Submenus Description Reset Other Settings Restores other settings, such as DDC/CI , to factorydefaults. Factory Reset Restores all OSD settings to the factory defaults. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Messages Whe[...]

Operating the Monitor | 39 This means that the monitor cannot synchronize with the signal that it is receiving fr om the computer . See Monitor Specifications for the Horizontal and V ertical frequency ranges addressable by this monitor . Recommended mode is 3840 x 2160 . Y ou will see the following message before the DDC/CI function is disabled: W[...]

40 | Operating the Monitor If either DP , mDP or HDMI (MHL) input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or See T roubleshooting for more information.[...]

Operating the Monitor | 41 Using the Tilt, Swivel, and V ertical Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor , you can tilt the monitor for the most comfortable viewing angle. NO[...]

42 | Operating the Monitor Rotating the Monitor Before you rotate the monitor , your monitor should be fully vertically extended ( V ertical Extension ) and fully tilted ( Tilt ) up to avoid hitting the bottom edge of the monitor. NOTE: T o use the Display Rotation function (Landscape versus Portrait view) with your Dell computer , you require an u[...]

T roubleshooting | 43 T roubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions . Self- T est Y our monitor provides a self-test feature that allows you to check whether your monitor is functioning properly . If your monitor and computer are properly connected but the monitor screen remains dar[...]

44 | T roubleshooting or 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 T urn o your monitor and reconnect the video cable; then turn on both your computer and the monitor . If your monitor screen remains blank after you use the previous procedur e, check your video controller and co[...]

T roubleshooting | 45 4 Carefully inspect the screen for abnormalities. 5 Press Button 4 on the front panel again. The color of the screen changes to red. 6 Inspect the display for any abnormalities. 7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. T o e[...]

46 | T roubleshooting Common Symptoms What Y ou Experience Possible Solutions Intermittent Problems Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. •Resetthemonitortofactorysettings. • Perform monitor self-test feature check to [...]

T roubleshooting | 47 Product Specific Problems Specific Symptoms What Y ou Experience Possible Solutions Screen image is too small Image is centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD . • Reset the monitor to factory settings. Cannot adjust the monitor with the button[...]

48 | T roubleshooting Specific Symptoms What Y ou Experience Possible Solutions 2 Use the or button to highlight “DP” or “mDP” 3 Press and hold the key for appr oximately 8 sec. 4 The DP configuration message will appear: 5 Using the button to set to monitor to Secondary or to exit without making changes. CAUTION: The Graphics are used for [...]

Appendix | 49 Appendix Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to sho[...]

50 | Appendix Setting Up Y our Monitor Setting Display Resolution to 3840x2160 (maximum) For best performance, set the display resolution to 3840x2160 pixels by performing the following steps: 1 For Windows 8 and Windows 8.1 only , select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolu[...]

Appendix | 51 Maintenance Guidelines Cleaning Y our Monitor WARNING: Before cleaning the monitor , unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monito[...]