Dell Photo All-in-One Printer 922 manual

www .dell.com/supplies | support.dell.com Dell™ Pho to All-In-One Printer 9 2 2 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Usin g Y our P rint er • Unde rstandin g the Sof tware • Mainten ance and T roublesh ootin g[...]

Ordering Ink Car tridges and Su pplies Y our Dell™ Photo All-In-One P rinter 922 includes soft ware i nstalled to detect the ink levels in t he printer . During a print job, a screen appears on your computer to warn you of low ink levels. Y ou can order ink online at w ww .dell.com/ supplies or by phone. Y our printer has been designed to print u[...]

Notes, Notices, and Cautions NOTE: A NOTE indica tes im porta nt in form ation that helps y ou mak e bet ter use of y our pri nter . NOTICE: A NOTICE indicates eithe r potent ial da mage to ha rdwa re or loss of data an d tells you how to avoid t he prob lem. CAUTION: A CAUT ION indicat es a potential f or property da mage, personal inju ry , or d [...]

www . dell. com/supp lies | support. dell.c o m[...]

Contents 5 Contents 1 Getting Started Understanding t he Printer Parts . . . . . . . . . . . . . . . . . . 12 Accessing Your User’s Guide . . . . . . . . . . . . . . . . . . . . 14 Setting Up Y our Printer . . . . . . . . . . . . . . . . . . . . . . 14 Using t he Op erator Panel . . . . . . . . . . . . . . . . . . . . . . 15 Operat or P anel Menu[...]

6 Contents Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Ph oto s . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Mu ltipl e P age s or Image s . . . . . . . . . . . . . . 31 Editing S canned T ext Using Opti cal Characte r R ecognition (OCR) 31 Saving an Im age on Y our Comp uter . . . . . . . . . [...]

Contents 7 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 57 Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 58 6 Contacting Dell Technical Assista nce . . . . . . . . . . . . . . . . . . . . . . . . 62 Automate d Order -Status S ervice . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . . .[...]

8 Contents[...]

9 C A U T I O N : SAFETY IN STRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. • Use onl y the powe r cable prov ided with t his pro duct or the manufacturer ’ s authorized replacement pow er cable. • Connect the power cable to[...]

www . dell. com/supp lies | support. dell.c o m 10[...]

1 SECTION 1 Getting Started Unders tandin g the P rinte r P arts Acce ssi ng Y our Us er ’ s Gu ide Setting Up Y our Pri nter Using the Oper ator P anel Understan ding the Automat ic P aper T ype Sens or Loading P aper[...]

12 Getting Started www . dell. com/supp lies | support. dell.c o m Understanding th e Printer P a rts Number: Part: Description: 1 P aper support P art that supports loade d paper . 2 P aper g uide Gu ide th at helps the p aper feed int o the pri nter properly . 1 4 3 2 11 7 6 5 9 10 8[...]

Getting Started 13 3 T op cover T op of printer that hol ds your document or photo flat whil e you sc an it . 4 P a per exit tr ay T ray that hol ds the pa per as it exits th e printe r . NOTE: Pu ll th e paper e xit tray straigh t ou t to exte nd it. 5 P rint er unit Unit you lift to gain ac cess to the ink car tridges. 6 Scanner support P art und[...]

14 Getting Started www . dell. com/supp lies | support. dell.c o m Accessing Y our User ’s Guide Click Start → Pr o g r a m s or Al l P rogram s → Dell P r in ters → Dell Photo AIO P rinte r 922 → V iew De ll User ’s Guide . NOTE: Y o u cann ot access yo ur User ’s Gui de until you have install ed the dr ivers f or your prin ter . Set[...]

Getting Started 15 Using the Operator P anel The operator panel buttons allow you to scan, copy , and customize documents. The printer is on when t he Po w e r b utton i lluminate s. Use th e: T o: 1 Disp lay • Vi ew the nu mber of copi es select ed. • View sett ings for Quality , Dark, and Resize. F or more informat ion, se e "Operator P [...]

16 Getting Started www . dell. com/supp lies | support. dell.c o m Operator P anel Menus Whe n y ou p r ess th e Menu button, the following menus appear . 5 P ower button T urn your printer on or off. 6 Cancel butt on • Cance l a scan, print, or copy job in progress. • Cance l a copy job ( using onl y the printe r) and ejec t a page. • E xit [...]

Getting Started 17 Understanding the Automatic Paper T y pe Sensor Y our pri nter has a n automat ic paper ty pe sensor that detect s the f ollowing p aper types : •P l a i n • T ranspar ency • Glossy/phot o •C o a t e d If you load one of these p aper type s, the printer dete cts the pa per type and automa tically adjust s the Quality/Spee[...]

18 Getting Started www . dell. com/supp lies | support. dell.c o m The Pr i n t i n g Pr e f e r e n c e s scree n appears . 3 Click the Quality/Co pies tab. 4 Click the Use my choice butto n. 5 Select the paper type in the drop-down me nu. 6 Click OK . T o turn off the automatic paper t ype sensor for all pri nt jobs: 1 In Wi n do w s X P , click [...]

Getting Started 19 Print Media Guidelines f or the P aper S upport Load up to: Make s ure: 100 s heets of plain paper • T he paper is loaded vertically again st the right s ide of the paper support. • T he paper guide rests against t he left edge of th e paper . NOTE: Load letterhead paper with the top of the letter head entering the printer f [...]

20 Getting Started www . dell. com/supp lies | support. dell.c o m 10 envelopes • T he print side of th e envelopes face s up. • The envelopes ar e loaded ve rtically against th e right side of the paper support. • T he stam p locati on is in th e upper le ft corner . • T he pape r guide rests aga inst the l eft edg e of the enve lope s. ?[...]

Getting Started 21 Placing Y our Document on the Scanner Glass 1 Open the top cove r . 2 Place the item you want to c opy face dow n on the sc anner glas s in the lo wer right corner . 20 transparencies • The rough sid e of the tra nsparencies face s up. • T he paper g uide rests agains t the left edge of the tran sparencies. NOTE: Y ou can loa[...]

22 Getting Started www . dell. com/supp lies | support. dell.c o m NOTE: Make sure the upper left cor ner of the front o f the item aligns wi th the ar row on the printer . 3 Close the top co ver .[...]

2 SECTION 2 Using Y our Printer Printin g Copying Scanning Fax i n g[...]

24 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m Prin ting Printing a Document 1 T urn on your computer and printer , and make sur e they are connected. 2 Load paper with the print side facing up. F or more information, see "Loading P ap er" on pag e 18. 3 W ith your document open, click Fi l e → Pr i n t . 4 Cust[...]

Using Y our Pr inter 25 6 On the Pa p e r S e t u p tab , select the paper size and orientation. NOTE: Photo /gloss y or coated paper i s recomme nded for printi ng ph otos. 7 On the Pr i n t L a y o u t tab, s elect th e photo layo ut. 8 When finished customizing your photo, click OK . 9 Click OK or Pr i n t (dep endi ng on t he pr og ram o r oper[...]

26 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m 7 Click OK or Pr i n t (depe nding on the program or ope rating system). Printing Other Projects The I W ant T o menu provides wizards for cr eat ing projects. Y o u may want to print a p hoto , print on an envelope , print a b anner , make a poster , crea te a booklet, or prin[...]

Using Y our Pr inter 27 8 On the o perator panel, p ress the Color Copy button to create a color cop y or press th e Black Copy button to create a bla ck and white copy . Copying appea rs on the display . Copying Documents Using Y our Computer 1 T urn on your computer and printer , and make sur e they are connected. 2 Load the pape r . F or mor e i[...]

28 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m 5 Click Pr e v i e w N o w . 6 Adjust the dotted lines to fit around the portion of the image you want to print. 7 In the Copy sec tion , sel ec t Photo . 8 Select a copy quantity and color . 9 T o customize your photo, click See More Copy Se ttings . 10 When you finish cus tom[...]

Using Y our Pr inter 29 5 T o make any changes, cli ck the follo wing ta bs. 6 When you finish cus tomizing your co py setting s, click OK , and then click Copy Now . Click this ta b: T o: P rint • Se lect the pape r size and type. • Select bord erles s printin g option s. • S elect t he print quality . Scan • Select the c olor dept h and s[...]

30 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m Scanning 1 T urn on your computer and printer , and make sur e they are connected. 2 Place the document face down on the scanner glass and mak e sur e the upper left corner of the front of the document aligns with the arrow on t he printer . F or mo re information, see "Pl[...]

Using Y our Pr inter 31 Scannin g Multiple P ages or Images 1 Place the first she et on the scanne r glass a nd make sure the upper left cor ner of the front of th e sheet a lign s with the a rrow on the printer . F or more inform ation, see "Placing Y our Document on the Scanner Glass" on page 21. 2 Click Start → Pr o g r a m s or All [...]

32 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m The Dell All-In-One Cen ter appears . 5 In the Send sca nned imag es to: d rop-down menu, select a wor d processing or text-editing progr am. 6 In the How w ill the sca n be used? drop-down menu, select T o edit text (OCR and 300 DP I) . 7 Click Scan Now . The scanned text a pp[...]

Using Y our Pr inter 33 10 Open your e-mail prog ram, write a note to accompany the atta ched photo , and then send it. NOTE: If y ou have q uestions abou t how to do th is, consult th e Help for your e-mail program . Enlarging or R educing Images or Documents If you ar e using your printer with a computer , you can enlarge or r edu ce your documen[...]

34 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m F or W indows 2000, F ax Service Management is automatically installed. Sending a F ax Y ou can send single or multiple page fa xes. 1 T urn on your printer and computer , and make sur e they are connected. Mak e sure your computer modem is connected to an active analog phone l[...]

Using Y our Pr inter 35 Configuring Microsoft F ax T o configure for fax: 1 Click Start → Pr o g r a m s or All Program s → Accessor ies → Co mmuni cations → Fa x → Fa x C o n s o l e (W indows XP) and F ax Ser vice M anageme nt (W indows 2000) . 2 On the W e lco me t o F ax Co nfig ur atio n screen, click Next . 3 On the Sender Informati[...]

36 Using Y our P rinter www . dell. com/supp lies | support. dell.c o m 16 Confirm the configuration settings in the Configur ation Sum mary list, and then cli ck Fi n i s h . Y ou are now r eady to send or receive fax es. Changing the F ax Conf iguration 1 Click Start → Pr o g r a m s or All Programs → Ac cessories → Co mmunic ations → Fa [...]

3 SECTION 3 Understanding the Software Using the De ll All-In -One Center Usin g Print Proper ties Usin g the D ell Printer Sol ution Ce nter Using Dell Pic ture Stu dio v2.0[...]

38 Understanding the Software www . dell. com/supp lies | support. dell.c o m Understanding th e Printer Software The printer softwar e includes: • Dell P rinter Solution Center — P rovides maintenance and t roubleshooting help, basic usage information, and how-to’s for cr eating p rojects. • Dell All-In-One Center — Allows you t o perfor[...]

Understanding the Sof tware 39 Using the Dell All-In-One Center The Dell All-In-One Center allows you t o: • Scan, copy , fax, and perform cr eative tasks. • Select where you want to sen d the scanned image. • Select th e quanti ty and colo r of your copi es. • Access troubleshooting and maintenance information. • P r eview images you wan[...]

40 Understanding the Software www . dell. com/supp lies | support. dell.c o m F or mor e information on using the Dell All-I n-One Center , see your User ’s Guide on the CD . F or more in for mat io n ab ou t th e Dell All-In-One Center , click Help in the Dell All-In-One Center . Using Print Properties Pr i n t Pr o p e r t i e s allows you to c[...]

Understanding the Sof tware 41 Print Propertie s T abs Pr i n t Pr o p e r t i e s includes th ree main tabs . Using Dell Picture St udio v2.0 In Dell P ict ure Studio v2.0, y ou can e xplore digital photography and learn how to organize, create, or print photos. Th ere ar e t hree components to t he Dell Picture Studio : • P aint Shop Photo Albu[...]

42 Understanding the Software www . dell. com/supp lies | support. dell.c o m • Dell.Shutterfly .com - Online P rint Service Click Start → Pr o g r a m s → D ell Pict ure Studio v2.0 → Dell.Sh utterfly .com - Online Pr i n t S e r v i c e[...]

4 SECTION 4 Ink Cartridge Maintenance R eplacing I nk Cartridges Aligning Ink Cartridges Cleaning the Ink Car tridge Nozzle s[...]

44 Ink Cartridge Maintenance www . dell. com/supp lies | support. dell.c o m R ep lacing Ink Cartrid ges CAUTI ON: Be fore perf orming any of the pr ocedure s lis ted in th is secti on, read and foll o w the "C AUTION: SAFET Y INST RUCTIONS" o n pag e 9. Dell ink cartridges ar e available only through Dell. Y ou can or der more ink online[...]

Ink Cartridge Maintenance 45 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges . 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with your photo cartridge (sold separately), or dispose of them properly . photo or b lack cartridge[...]

46 Ink Cartridge Maintenance www . dell. com/supp lies | support. dell.c o m 6 If you ar e installing new ink cartr idges, remove the stick er and transpar ent tape from the back and bottom of each ink cartridge. NOTE: Th e illustration below sho ws a black c artridge an d a co lor cartridge (use for nor mal pri nting). For photo printi ng, use a p[...]

Ink Cartridge Maintenance 47 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner support up while lowering the printer unit unti l it is c omp letel y c lose d. Aligni ng Ink Cart ridges Y our printer aut omatically aligns the i nk cartri dges when t hey ar e instal led or r eplaced. T o verify your ink cartridges are a ligned, yo[...]

48 Ink Cartridge Maintenance www . dell. com/supp lies | support. dell.c o m T o align the ink cart ridges: 1 Load plain paper . F or more information, see "Loading P aper" on page 18. 2 Click Start → Pr o g r a m s or All Programs → D ell P rinte rs → Dell P hoto AIO P rinte r 922 → Dell P rinter Solution Cen ter . 3 Click the Ma[...]

Ink Cartridge Maintenance 49 T o clean the ink cartridge n ozzles: 1 Load the pape r . F or mor e informati o n, see "Loading P aper" on page 18. 2 Click Start → Pr o g r a m s or All P rogram s → Dell Printe rs → Dell Photo A IO P rinter 922 → Dell P rinter Solution Center . 3 Click the Maintena nce tab. 4 Click Clean to fix hori[...]

50 Ink Cartridge Maintenance www . dell. com/supp lies | support. dell.c o m[...]

5 SECTION 5 T roublesho oting Setup P roblem s Genera l Pr oblems Error Messages and Lights Impr ovi ng Print Q ual ity[...]

52 T roubleshooting www . dell. com/supp lies | support. dell.c o m T roubleshooting F ollow these tips when you troub leshoot your prin ter: • If the printer does not work, ensure that the printer is prop erly connected to the electrical outlet and computer , if usi ng a computer . • If an erro r message app ears on the operator panel di splay[...]

T rou ble shoot ing 53 Removi ng an d Reinsta lli ng Soft ware If your printer does not function properly or communication error messages appear when using your printer , you can remove and r einstall the printer software. 1 Click Start → Pr o g r a m s or All P rogr ams → Dell Pri nters → Dell Photo AIO P rint er 922 → Uninsta ll Dell AIO [...]

54 T roubleshooting www . dell. com/supp lies | support. dell.c o m Printer Proble ms E NSURE THAT THE PRINTER POWER CABLE IS FIRM LY CONNECTE D TO THE PRINTER AND THE ELECTR ICAL OUTLET — DETER MINE IF THE PRIN TER HAS BE EN H ELD O R P A USED — Win d o w s X P 1 Click Start → Settings → Pr i n t e r s a n d F ax e s . 2 Double-click Dell [...]

T rou ble shoot ing 55 General Pr oblems Fa x P r o b l e m s Pa p e r P r o b l e m s M AKE SU RE YOU TURNED ON BOTH YO UR PRINTER AND YOUR CO MPUTE R AND THE USB CABLE IS PRO PERL Y CONNE CTED E NSURE THE COMPUTER IS CONN ECTE D TO AN ACTIVE ANALOG PHONE LINE — Usin g the fax f unctio n requires a phone co nnecti on to the fax /modem in your co[...]

56 T roubleshooting www . dell. com/supp lies | support. dell.c o m C HECK FOR A PAPER JAM Using your printer and your comput er • F ol low the inst ructions on the s creen for clearing th e paper jam. Using your printer only If the paper jam is located in the paper support: 1 T urn off your printer . 2 F irmly gras p the paper and gently pull it[...]

T rou ble shoot ing 57 Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Blinki ng P ower button The pri nter has a paper jam or i s out of paper . If the pri nter is out of paper , see "Load ing P aper" on page 18. If a pape[...]

58 T roubleshooting www . dell. com/supp lies | support. dell.c o m Improving Pr int Quality If you ar e not satisfied with the print quality of your documents, there ar e sev eral differ e nt ways t o improve the print q uality . • Use the appro priat e pap er . F or e xample , use D ell P re mium Phot o P aper if y ou are printing phot os with [...]

T rou ble shoot ing 59 2 Click P references , Properties , or Option s (depending on your program or operati ng sys tem) . 3 On the Qua lity/Copies tab, select Qual ity/Speed and select a higher quality setting. 4 P rint your document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. F or more informati on[...]

60 T roubleshooting www . dell. com/supp lies | support. dell.c o m[...]

6 SECTION 6 Contacting Dell T echnical As sistance Auto mate d O rder-Statu s Se r vic e Contact ing Dell[...]

62 Contacting Dell www . dell. com/supp lies | support. dell.c o m T echnical Assi stance If you need help with a technical problem, Dell is ready to ass ist you. 1 Call technic al support f rom a telep hone near or a t the pri nter so that technical support can assist you with any necessary procedur e s. When calling Dell, use your Express Service[...]

Contacting Dell 63 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .del l.com • supp ort.d ell .com (technical support) • premiersupport.dell.com (technical support for educational, government, health car e, and medium/lar ge business customers, i ncluding P r emier , Platinum, and Gold customers[...]

64 Contacting Dell www . dell. com/supp lies | support. dell.c o m Country (City) International Access Code Country Code City Code Department Name or Service Are a, W ebsite and E-Mail A ddress Area Codes, Local Numbe rs, an d T oll-F ree Numbers U.S.A. (Au stin, T exas) Internat ional Acces s Code: 011 Country Code: 1 Automated Order -Stat us Serv[...]

Contacting Dell 65 Argentina (Buenos Aires) Inte rnatio nal Acce ss Code: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar T e ch Support a nd Cus tomer Care t oll-free : 0-800-4 44- 0733 Sales 0- 810-4 44-335 5 T e ch Support Fax 11 4515 713 9 Custo mer C are Fax 11 45 15 713 8 Aruba Gener al Supp ort toll- free: 800- 1578 Aust ra[...]

66 Contacting Dell www . dell. com/supp lies | support. dell.c o m Belgium (Brusse ls) Internat ional Acces s Code: 00 Country Code: 32 City Code: 2 We b s i t e : support .euro.dell.com E-mail: te ch_be@d ell.com E-mail for Fr enc h Speakin g Customers: support.euro.dell.com/be/fr/emailde ll/ T echnical Support 02 481 92 88 Customer Car e 02 481 9[...]

Contacting Dell 67 Cayman Islands Gener al Supp ort 1-800-8 05-754 1 Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Support, an d T e chnical Support toll-free: 1230-0 20-4823 Chin a (Xi amen ) Country Code: 86 City Code: 592 T e ch Support websit e: support.ap.dell.com/china T e ch Support E-mail: cn_support@d ell.com T e ch Suppo[...]

68 Contacting Dell www . dell. com/supp lies | support. dell.c o m Czech Republ ic (P rague) Internat ional Acces s Code: 00 Country Code: 420 City Code: 2 We b s i t e : support .euro.dell.com E-mail: cze ch_de ll@de ll.co m T echnical Support 02 2186 27 27 Customer Car e 02 2186 27 11 F a x 0 2 2 1 8 62 71 4 T e c h F a x 0 2 2 1 8 62 72 8 S w i [...]

Contacting Dell 69 Fi n l a n d ( H e l s i n k i ) Inte rnatio nal Acce ss Code: 990 Country Code: 358 City Code: 9 We b s i t e : su pport.euro.dell.com E-mail: fin_support@d ell.com E-mail Support ( servers): Nordic_support@dell.com T e c h n i c a l S u p p o r t 0 92 5 33 1 36 0 T e c h n i c a l S u p p o r t F a x 0 92 5 33 1 38 1 Relational[...]

70 Contacting Dell www . dell. com/supp lies | support. dell.c o m German y (Lan gen) Internat ional Acces s Code: 00 Country Code: 49 City Code: 6103 We b s i t e : support .euro.dell.com E-mail: tec h_suppo rt_cen tral_eu rope@d ell.com T echnica l Sup port 06103 766-7 200 Home/Small Busine ss Customer Care 018 0-5-224400 Global Segment Customer [...]

Contacting Dell 71 Hong K ong Inte rnatio nal Acce ss Code: 001 Country Code: 852 We b s i t e : su pport.ap.del l.com E-mail: ap_support@dell.com T e chni cal Sup por t (Dim ensi on™ an d Insp iron™) 2969 3189 T e chnic al Sup port (O ptiPl ex™, Latitu de™, and Dell Pr ecisio n™) 2969 319 1 T e chnic al Sup port (P owerA pp™ and P ow e[...]

72 Contacting Dell www . dell. com/supp lies | support. dell.c o m Italy ( Milan) Internat ional Acces s Code: 00 Country Code: 39 City Code: 02 We b s i t e : support .euro.dell.com E-mail: suppor t.euro .dell.com/it/it /emaildell / Home and Sm all Business T echnical Su pport 02 577 826 90 Custom er C are 02 696 82 1 14 F ax 02 696 821 13 Switch [...]

Contacting Dell 73 Japan (Kawasak i) Inte rnatio nal Acce ss Code: 001 Country Code: 81 City Code: 44 We b s i t e : su pport.jp.dell.com T e chnic al Sup port (s ervers) to ll- free: 0120- 198-49 8 T echnica l S uppo rt o uts ide o f Ja pan ( ser vers) 81-44 -556-41 62 T e chnic al Sup por t (Dimen sio n™ and I nspir on™) toll- free: 0120- 198[...]

74 Contacting Dell www . dell. com/supp lies | support. dell.c o m Latin Am erica Cust omer T echnic al Support (Aus tin, T exas , U.S.A. ) 512 728-4 093 Cust omer Ser vice ( Austi n, T exa s, U .S.A.) 512 728-361 9 F ax (T echnical Support and Cus tomer Service) (Austin, T exas, U .S.A.) 512 728- 3883 Sales (Austin, T exas, U .S.A.) 512 7 28- 4397[...]

Contacting Dell 75 Mexico Inte rnatio nal Acce ss Code: 00 Country Code: 52 Custome r T echni cal S upport 001- 877-384- 897 9 or 001- 87 7-269- 3383 Sales 50- 81- 8800 or 01- 800-8 88-335 5 Custom er S ervice 001- 877-3 84-897 9 or 001- 87 7-269- 3383 Main 50-81- 8800 or 01- 800-8 88-335 5 Mont serrat Ge neral Support toll-free : 1-866-2 78-682 2 [...]

76 Contacting Dell www . dell. com/supp lies | support. dell.c o m New Zealand Internat ional Acces s Code: 00 Country Code: 64 E-mail (N ew Zea land) : nz_tech _suppor t@dell .com E-ma il ( Aus tralia) : au_t ech_s upport@ dell .com Home and Small B usiness 0800 446 255 Gove rnme nt and Bu sine ss 08 00 444 6 17 Sale s 0800 44 1 567 F ax 0800 44 1[...]

Contacting Dell 77 Po r t u g a l Inte rnatio nal Acce ss Code: 00 Country Code: 351 We b s i t e : su pport.euro.dell.com E-mail: support.e uro.dell.com/pt/en/ema ildell/ T e chnic al Sup port 70720 0149 Customer Care 800 300 413 Sal es 800 300 41 0 or 80 0 300 41 1 or 800 300 41 2 or 21 422 07 10 F ax 21 4 24 01 12 Puerto Rico Gener al Suppo rt 1[...]

78 Contacting Dell www . dell. com/supp lies | support. dell.c o m Spain ( Madrid) Internat ional Acces s Code: 00 Country Code: 34 City Code: 91 We b s i t e : support .euro.dell.com E-mail: s upport.eur o .dell.com/es/es/em aildell/ Home and Sm all Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 5 41 Switch board [...]

Contacting Dell 79 Swit zer land (Gen eva) Inte rnatio nal Acce ss Code: 00 Country Code: 41 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: s wis stech@ dell.c om E-mail for Fr e nch-speaking HSB and Corporat e Customers: support.eur o .de ll.com/ch /fr/em aildell/ T e chn ica l Sup port (H ome and Sm all Busin ess) 0844 811 41 1 T e c[...]

80 Contacting Dell www . dell. com/supp lies | support. dell.c o m U.K. (Bracknell) Internat ional Acces s Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support .euro.dell.com Customer Car e website: support.euro .dell.co m/uk/en/E Care/Form/Home.asp E-mail: dell_d irect_support@dell.com T echnical Support (Corporate /P referred Accoun t[...]

7 SECTION 7 Appendix Limited W ar ranties and R etur n P olicy Dell In c. Ink and T oner Ca rtridges Limit ed W ar ranties Dell Sof tware Licens e Agreement R egulatory Notices[...]

82 Appendix www . dell. com/supp lies | support. dell.c o m Limited W arr anties and R eturn Policy Dell-branded har dware products purchased in the U.S. or Canada come with either a 90-day , 1-ye ar , 2-year , 3-year , or 4-year limit ed warrant y . T o determine which warra nty came with your hardwar e product(s), see your packing slip or invoice[...]

Appendix 83 THIS W ARR ANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER R IGHT S WHIC H V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO J URISDICTION). DELL'S RESP ONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDW ARE IS LIMITED TO REP AIR AND REPLACEMENT AS SET FORTH IN THIS W ARRANTY ST A TEMENT . A LL EXPRESS AND IMPL[...]

84 Appendix www . dell. com/supp lies | support. dell.c o m • Other add-on hardwar e carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditi oned parts or , for both new and r econditioned parts, the re minder of the warranty for the Dell computer on which such parts ar e installed. The lim[...]

Appendix 85 When you contact us, we will issue a Return Material A uthorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packa gin g, p repay ship ping cha rges, a nd in sure the s hipm en t or ac ce pt th e ri sk if th e product is lost or damaged in shipment. W e will return t[...]

86 Appendix www . dell. com/supp lies | support. dell.c o m How will you fix my produc t? W e use new and r e furbished parts made by various manufactur ers in performing warranty r epairs and in building r eplacement parts and systems. Refurbished parts and systems ar e parts or syst ems that have be en retur n ed to Dell, some of whi ch wer e nev[...]

Appendix 87 • New Hardware P roducts and A ccessories — Unless yo u have a sepa rate agreement with Dell, all har dwar e, accessories, pe ripherals, parts, and unopened softwar e still in its sealed package, e xcluding the products listed below , may be returned within twenty-one (2 1) days from the date on the pack ing slip or invoice. Ne w P [...]

88 Appendix www . dell. com/supp lies | support. dell.c o m Y ou must ship the p roducts to D ell within five (5) days of the date tha t Dell is sues the Credit Return Authorization Numb er . Y ou must also return the p roducts to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that wer[...]

Appendix 89 THIS W ARR ANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE O THER RIGHTS WHICH V AR Y FROM PRO VINCE TO PRO VINCE. DELL'S RESPONSIBIL ITY FOR MALFUNCTION S AND DEFECTS IN PROD UCT IS LIMITED TO REP AIR AND REPLA C EMENT AS SET FOR TH IN THIS W A RR ANTY ST ATEMENT , FOR THE TERM OF THE W ARRANTY PERIOD REFLECTED ON [...]

90 Appendix www . dell. com/supp lies | support. dell.c o m What do I do if I need warranty service? Befor e the warranty exp ir es, please call us a t the relev ant number listed in the following table. Please also have your Dell Service T ag or or der numb er available. What will Dell do? Durin g the 90 day s of the 90-day limi ted w arran ty and[...]

Appendix 91 NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other stora ge device (s) in the produ ct(s). R emov e any conf idential, proprietar y or per sonal infor mation, re movable med ia, suc h as floppy d isks, CDs, or PC Cards. We are not resp onsibl e for any of your c onfidential, p ro[...]

92 Appendix www . dell. com/supp lies | support. dell.c o m May I transf er the limited warranty? Limited wa rranties on sy stems may be transferr ed if the curr en t owner tra nsfers ownership of the system and recor ds the transfer with us. The limited warranty on Dell-branded memory may not be transferr ed. Y ou may recor d yo ur transfer by goi[...]

Appendix 93 The "T otal Satisfaction" Return P olicy does not apply to Dell | EMC storage products. It also does not apply to product s purchased through Dell's Software and P eripherals division. F or those products, please instead r e fer to Dell's Software and P eripheral's then-curr ent r eturn policy (se e the fol lowi[...]

94 Appendix www . dell. com/supp lies | support. dell.c o m T o ret urn products, yo u must call De ll Customer Service at 1-800-38 7-5759 t o re ceive a Credi t Return Authorization Number . Y ou must ship the Dell Softwar e and P eripherals prod uc ts ba ck to Del l in the ir o rig inal ma nuf act urer's pack ag ing (wh ich m ust be i n as -[...]

Appendix 95 Making a Claim Claims must be made in Latin America or the Carib bean by contacting the Dell point of sale within the guarantee period. T he end user must always supply proof of p urchase, indicating name and address of the seller , date of purchase, model and serial number , name and addres s of the customer , and details of sy mptoms [...]

96 Appendix www . dell. com/supp lies | support. dell.c o m Dell Computer de Mexico SA de CV P aseo de la R eforma 2620 - 11° Piso Col. Lomas Altas 11950 Mé xico , D.F .[...]

Appendix 97 Dell Inc. Ink and T oner Cartridges Limit ed W arranties The fo llow ing sec tion s desc ribe the lim ited warra nty for ink an d ton er cart ridg es fo r the U. S., Ca nada , and Lati n America. Refer to the ap propriate limite d warranty according ly . Ink and T oner Ca rtridges L imited W arranty (U .S. and Cana da Only) Dell Inc. wa[...]

98 Appendix www . dell. com/supp lies | support. dell.c o m Ink and T oner Ca rtridges L imited W arranty (Latin America Only) Dell I nc. warr ants to the o riginal purch aser o f genu ine D ell-bra nded tone r cartr idges t hat t he cartr idge s will be free from def e cts r esulting from mater ial or ma nufact uring p rocess for the life of the c[...]

Appendix 99 Dell Software License Agreement This is a legal agreement between you, the user , and Dell P roducts, L.P ("Dell"). This agreement cov ers all softwa re that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "S[...]

100 Appendix www . dell. com/supp lies | support. dell.c o m Limit ed Warr anty Dell warrants t hat the Softwar e disks will be fr ee from defects in materia ls and workmanship under normal use for ninety (90) days from the date you r eceive them. This warranty is limited to y ou and is not transferable. Any implied warranties ar e limited to ninet[...]

Appendix 101 U.S. Governmen t Restr i cted Righ ts The software and documentation ar e "commercial items" as that term is defined a t 48 C.F .R. 2.101, consis ting of "commercial computer software" and "commercial computer softwar e documentation" as such t erms are used in 4 8 C.F .R. 12.212. Consistent with 48 C.F .R[...]

102 Appendix www . dell. com/supp lies | support. dell.c o m R egulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or si gnal leads, that endangers the functi oning of a radio nav igation or other safety service or seriously de grades, obstructs, or repeatedly interrupts a[...]

Appendix 103 Importer: Dell Computer de México , S.A. de C.V . P aseo de la Reforma 2 620 - 11° P iso Col. Lo mas A ltas 11950 Méx ico, D.F . Ship to : De ll C ompu ter de México , S.A. de C.V . al C uida do de K uehne & N agel de M éxic o S. de R.L. Av e n i d a S o l e s N o. 5 5 Col. P eñon d e los Bañ os 15520 Méx ico, D.F . Model n[...]

104 Appendix www . dell. com/supp lies | support. dell.c o m[...]

Index 105 Inde x A aligning ink cartridg es, 47 B Black Co py butt on, 16 bor derless printi ng, 25 but ton s, op erator p anel Black Copy , 1 6 Cancel, 1 6 Color Copy , 1 5 down arrow , 1 6 Po w e r , 1 6 Scan, 1 5 up arrow , 1 6 C Cancel butt on, 1 6 car ds loading, 2 0 cartridges, ink aligning, 4 7 rep la c i n g , 4 4 cleaning ink cartridge noz[...]

106 106 Index I index car ds loading, 2 0 ink cartridges aligning, 4 7 cleaning, 4 8 rep la c i n g , 4 4 Ink Low message, 57 iron-on transfers loading, 2 0 L loading car ds, 2 0 envelopes , 2 0 greeting cards, 2 0 inde x car ds, 2 0 iron-on trans fers, 2 0 photo ca rds, 2 0 phot o paper , 2 0 post card s, 2 0 transpar encies, 2 1 M messages, error[...]

Index 107 W warranty , 82[...]

108 108 Index[...]