Dell PP04X manual

DellPrecision™MobileWorkstationM65User'sGuide Click the links to the left for information on the features and operation of your computer. For information on other documentation included with your computer, see Finding Information .  Notes, Notices, and Cautions  Abbreviations and Acronyms For a complete list of abb[...]

Back to Contents Page  About Your Computer User's Guide  Front View  Left Side View  Right Side View  Back View  Bottom View  Front View  display latch — Keeps the display closed.  display — For more information about your display, see Using the Display .  power button — Press the power button[...]

If the computer is connected to an electrical outlet, the light operates as follows: ¡  Solid green: The battery is charging. ¡  Flashing green: The battery is almost fully charged. ¡  Off: The battery is adequately charged (or external power is not available to charge the battery). If the computer is running on a battery, the light ope[...]

The green lights located above the keyboard indicate the following:  volume control buttons — Press these buttons to adjust the volume.  mute button — Press this button to turn off the volume.  Left Side View  security cable slot — Lets you attach a commercially available antitheft device to the computer. For more information, see[...]

 ExpressCard slot — Supports 34 - and 54 - mm PCI ExpressCards or USB - based ExpressCards (see Using Cards ).  infrared sensor — Lets you transfer files from your computer to another infrared - compatible device without using cable connections. When you receive your computer, the sensor is disabled. You can use the system setup program t[...]

 media bay — Supports a floppy drive, optical drives, or a second battery or second hard drive (see Using Multimedia ).  USB connectors  Back View   network connector (RJ - 45)  USB connector  powered USB 2.0 connector  modem connector (RJ - 11) 1 media bay 2 USB connectors (2) Connect USB devices, such as a mouse, keyboar[...]

 serial connector   video connector   AC adapter connector — Connects an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.   air vents — The computer uses an internal fan to create airflow through [...]

 battery - bay latch release — Releases the battery. See Replacing the Battery for instructions.  battery — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see Using a Battery ).  memory module cover — Covers the compartment that contains the second memory module (see Mem[...]

Back to Contents Page  Appendix User's Guide  Cleaning Your Computer  Macrovision Product Notice  FCC Notice (U.S. Only)  Cleaning Your Computer   Computer, Keyboard, and Display  l  Use a can of compressed air to remove dust from between the keys on the keyboard. l  Moisten a soft, lint - free cloth with[...]

 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Rev[...]

Back to Contents Page  Using a Battery User's Guide  Battery Performance  Checking the Battery Charge  Conserving Battery Power  Power Management Modes  Configuring Power Management Settings  Charging the Battery  Replacing the Battery  Storing a Battery  Battery Performance Foroptimal?[...]

Microsoft ® Windows ® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double - click the icon on the taskbar. If the computer is connected to an electrical outlet, a icon appears.  Charge Gauge By either pressing once or pressing and holding the status button on the charge gauge on th[...]

To enter standby mode: l  Click Start ® Shut Down ® Stand by . or l  Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods: ¡  Press the power button. ¡  Close the display. ¡  Press <Fn><Esc>. To exit stan[...]

For more information about resolving problems with a battery, see Power Problems .  Replacing the Battery   For information about replacing the second battery, which is located in the media bay, see Using Multimedia . To remove the battery:  1. If the computer is connected to a docking device (docked), undock it. See the documentation t[...]

Back to Contents Page  Using Cards User's Guide  Card Types  Card Blanks  Extended Cards  Installing a PC Card or ExpressCard  Removing a Card or Blank  Card Types See Specifications for information on supported card types. The PC Card slot has one connector that supports a single Type I or Type II card. The[...]

The computer recognizes most cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.  ExpressCard  1. Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up[...]

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Back to Contents Page  Using the Display User's Guide  Adjusting Brightness  Switching the Video Image  Setting Display Resolution and Refresh Rate  Dual Independent Display Mode  Swapping Primary and Secondary Displays  Using the Ambient Light Sensor  Adjusting Brightness WhenaDell™computer[...]

2. Click Start ® Control Panel ® Display ® Settings .  3. Click the monitor 2 icon ® Extend my Windows desktop onto this monitor ® Apply .  4. Change Screen resolution to the appropriate sizes for both displays and click Apply .  5. If prompted to restart the computer, click Apply the new color setting without restarting ® OK .  6[...]

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Back to Contents Page  Finding Information User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.  What Are You Looking For?  Find It Here l  A diagnostic program for my[...]

l  Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. It is recommended that you keep a copy of the Service Tag in a secure location in case your computer is lost or stolen. l  Enter the Express Service Code to direct your call when contacting technical support. l  Solutions — Troubl[...]

Back to Contents Page  NOTE: The color of your CD varies based on the operating system you ordered.[...]

Back to Contents Page  Glossary User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outl[...]

carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport . CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player — The software u[...]

 E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data[...]

Microsoft Word. Other help files function as stand - alone reference sources. Help files typically have a filename extension of .hlp or .chm . hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that wa[...]

your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address — A specific location where data is temporarily stored in RAM. memory mapp[...]

processor — A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). program — Any software that processes data for you, including spreadsheet, word processor, database, and game packages. Programs require an operating system to run. PS/2 — personal system/[...]

AC - line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SIM — Subscriber Identity Module. A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers. SVGA —[...]

 W W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt - hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66 - WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture [...]

Back to Contents Page  Getting Help  User's Guide  Obtaining Assistance  Problems With Your Order  Product Information  Returning Items for Warranty Repair or Credit  Before You Call  Contacting Dell  Obtaining Assistance   1. Complete the procedures in Troubleshooting .  2. Run the Dell Di[...]

support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l  Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)  AutoTech Service Dell's automated support service — AutoTech — provides recorde[...]

Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you.  Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated - support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist [...]

Country Code: 54 City Code: 11 la_enterprise@dell.com  Customer Care toll - free:0 - 800 - 444 - 0730 Tech Support toll - free:0 - 800 - 444 - 0733 Tech Support Services toll - free:0 - 800 - 444 - 0724 Sales 0- 810 - 444 - 3355 Aruba General Support toll - free:800 - 1578 Australia (Sydney) International Access Code: 0011 Country Co[...]

Spare Parts Sales & Extended Service Sales 18664403355 Cayman Islands General Support 1- 800 - 805 - 7541 Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and Support toll - free:1230 - 020 - 4823 China (Xiamen) Country Code: 86 City Code: 592 Support website: support.dell.com.cn  Support E - mail: cn_su[...]

France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Website: support.euro.dell.com  E- mail: support.euro.dell.com/fr/fr/emaildell/  Home and Small Business  Support for XPS portable computers only 0825 387 129 Support for all other Dell computers 0825387270 Custo[...]

Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 U.K. Support (dial within U.K. only) 08709080800 Home User Customer Care 012044014 Small Business Customer Care 012044014 U.K. Customer Care (dial within U.K. only) 08709060010 Corporate Customer Care 1850200982 Corporate Customer Care (d[...]

Country Code: 352 Customer Care +32(0)24819119 Fax 26257782 Macao Country Code: 853 Support toll - free:0800105 Customer Service (Xiamen, China) 34 160 910 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Website: support.ap.dell.com  Support (De[...]

International Access Code: 011 Country Code: 48 City Code: 22 Customer Care 5795999 Sales 5795999 Customer Service Fax 5795806 Reception Desk Fax 5795998 Switchboard 5795999 Portugal International Access Code: 00 Country Code: 351   Website: support.euro.dell.com  E- mail: support.euro.[...]

City Code: 8 Employee Purchase Program (EPP) Support 201401444 Support Fax 0859005594 Sales 0859005185 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: support.euro.dell.com  E- mail: Tech_support_central_Europe@dell.com  E- mail for French - speaking HSB and Corporate[...]

Back to Contents Page  U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Financial Services (Dell Preferred Accounts [DPA]) toll - free:1 - 800 - 283 - 2210 Business  Customer Service and Support toll - free:1 - 800 - 456 - 3355 Employee Purchase Program (EPP) Customers toll - free:1 - 800 - 695 - 8133 Printers an[...]

Back to Contents Page  Using the Keyboard User's Guide  Numeric Keypad  Key Combinations  Touch Pad  Changing the Track Stick Cap  Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in[...]

 Microsoft ® Windows ® Logo Key Functions To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware , and click Keyboard . For information about the Control Panel, see the Windows Help and Support Center (see Windows Help and Support Center ).  Touch Pad The touch pad de[...]

l  Click the Device Select tab to disable the touch pad and track stick. l  Click the Pointer tab to adjust touch pad and track stick settings.  3. Click OK to save the settings and close the window.  Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color.[...]

Back to Contents Page  Using Multimedia User's Guide  Playing CDs or DVDs  Adjusting the Volume  Adjusting the Picture  Playing CDs or DVDs  1. Press the eject button on the front of the drive.  2. Pull out the tray.  3. Place the disc, label side up, in the center of the tray and snap the disc onto the spindle[...]

 Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.  1. Click Start ® Control Panel ® Display .  2. Click Settings and click and drag the bar in Screen resolution to change the setting to 1024 by 768 pixel[...]

Back to Contents Page  Using Networks User's Guide  Physically Connecting to a Network or Broadband Modem  Wireless Local Area Network (WLAN)  Mobile Broadband or Wireless Wide Area Network (WWAN)  Dell™Wi - FiCatcher™NetworkLocator  Internet Connection Firewall  Physically Connecting to a[...]

waves.  What You Need to Establish a WLAN Connection Before you can set up a WLAN, you need: l  High - speed (broadband) Internet access (such as cable or DSL) l  A broadband modem that is connected and working l  A wireless router or access point l  A wireless network card for each computer that you want to connect to your WLAN l ?[...]

 6. Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.  7. Insert a network cable into the network (RJ - 45) connector on the unpowered broadband modem.  8. Connect the other end of the network cable into the Internet network (RJ - 45) connector on the unpowered wireless rout[...]

 3. Under Device Guides , select the documentation for your wireless network card.  Completing the Connection to the WLAN When you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop - up appears near the network icon in the notification area (in the lower - right corner of the Window[...]

 1. Click the Dell Mobile Broadband Card Utility icon, , in the Windows taskbar, to run the utility.  2. Click Connect .  3. Follow the instructions on the screen to manage the network connection with the utility.  Enabling/Disabling the Dell Mobile Broadband Network Card You can turn your Mobile Broadband card on and off using the wire[...]

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Back to Contents Page  Adding and Replacing Parts User's Guide  Before You Begin  Hard Drive  Media Bay  Hinge Cover  Keyboard  Memory  Subscriber Identity Module (SIM) Card  Wireless Cards  Internal Card With Bluetooth ® Wireless Technology  Coin - Cell Battery  Before You [...]

 1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.  2. Turn off your computer (see Turning Off Your Computer ).  3. Disconnect any telephone or network cables from the computer.  4. Disconnect your computer and all attached devices from their electrical outlets.  5. Remove the batte[...]

 5. Slide the new hard drive into the bay and into the connector until it is fully seated.  6. Replace the screws.  7. Install the operating system for your computer (see Restoring Your Operating System ).  8. Install the drivers and utilities for your computer (see Reinstalling Drivers and Utilities ).  Returning a Hard Drive to Del[...]

Removing and Installing Media Bay Devices  1. If present, remove the device security screw from the bottom of the computer (see Removing the Device Security Screw ).  2. If the computer is running, double - click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop .  3. Press the device latch [...]

 4. Ease the hinge cover up, moving from right to left, and remove it.  5. To replace the hinge cover, insert the left edge of the cover into the hinge cover slot, and press from left to right until the cover snaps into place.  Keyboard   1. Follow the procedures in Before You Begin .  2. Remove the hinge cover (see Hinge Cover ).[...]

You can increase your computer memory by installing memory modules on the system board. See Specifications for information on the memory supported by your computer. Install only memory modules that are intended for your computer.  The computer has two memory slots, DIMM A and DIMM B. DIMM A is located on top of the computer under the keyboard, a[...]

As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start , click Help and Support , and then click Computer Information . To install a memory module in DIMM B:  1. Follow the procedures in Before You Begin .  2[...]

 7. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support , and then click Computer Information .  Subscriber Identity Module (SIM) Card   1. Fo[...]

b.  Release the card by spreading the metal securing tabs until the card pops up slightly. c.  Lift the card out of its connector.  6. Install the card: a.  Move any antenna cables out of the way to make space for the WLAN card. b.  Align the card with the connector at a 45 - degree angle, and press the card into the connector until [...]

4. Ground yourself by touching one of the metal connectors on the back of the computer.  5. If a card is not already installed , go to step 6 . If you are replacing a card , remove the existing card: a.  Disconnect the antenna cables from the card. b.  Release the card by spreading the metal securing tabs until the card pops up slightly. c[...]

If you ordered an internal card with Bluetooth wireless technology with your computer, it is already installed.  1. Follow the procedures in Before You Begin .  2. Remove the hinge cover (see Hinge Cover ).  3. Remove the card from its compartment in the computer. a.  Slide the card to the right. b.  Rotate the card toward the front [...]

 4. Remove the battery cable connector from the connector on the system board.  5. Being careful not to break the plastic, slightly raise the corner of the mylar above the battery.  6. While holding the mylar, grasp the battery and pull out of the battery compartment. Back to Contents Page  1 mylar 2 coin - cell battery 3 battery cable [...]

Back to Contents Page  Dell™QuickSet User's Guide Dell™QuickSetprovidesyouwitheasyaccesstoconfigureorviewthefollowingtypesofsettings: l  Network connectivity l  Power management l  Display l  System information DependingonwhatyouwanttodoinDell™?[...]

Back to Contents Page  Securing Your Computer User's Guide  Security Cable Lock  Smart Cards  Passwords  Trusted Platform Module (TPM)  Security Management Software  Computer Tracking Software  If Your Computer Is Lost or Stolen  Security Cable Lock Asecuritycablelockisacommerci[...]

 2. Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card protrudes approximately 1/2 inch from the slot. The smart card slot is located below the PC Card slot. If you encounter too much resistance, do not force the card. Check the card orientation and try again.  Passwords A primar[...]

The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign a unique primary password. To set or change administrator passwords, access User [...]

c.  Under TPM Activation , select Activate and press <Enter>. d.  Once the process is complete, the computer either restarts automatically or prompts you to restart your computer.  Security Management Software The security management software is designed to utilize four different features to help you secure your computer: l  Log -[...]

Back to Contents Page  System Setup Program User's Guide  Overview  Viewing the System Setup Screens  System Setup Screens  Commonly Used Settings  Overview You can use the system setup program as follows to: l  Set or change user - selectable features — for example, your computer password l  Verify inform[...]

The Boot Sequence page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: l  Diskette Drive l  Modular bay HDD l  Internal HDD l  CD/DVD/CD - RW drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the [...]

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Back to Contents Page  Reinstalling Software  User's Guide  Drivers  Resolving Software and Hardware Incompatibilities  Restoring Your Operating System  Drivers  What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts[...]

 Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the ResourceCD ).  1. Save and close any open files, and exit any open programs.  2. Insert the Drivers and Utilities CD. In most cases, the CD starts[...]

 Restoring Your Operating System You can restore your operating system in the following ways: l  Microsoft ® Windows ® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. l  If you receiv[...]

 2. Click Undo my last restoration ® Next .  Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard - disk space available, System Restore is automatically disabled. To see if System Restore is enabled:  1. Click Start ® Control Panel ® Performance and Maintenance ® System ® System Restore .  2. Ensu[...]

Back to Contents Page  Specifications User's Guide  Processor  Processor type Intel ® Core™Duoprocessor  NOTE: Your computer may have an Intel ® Core™ Solo processor, depending on your order configuration. L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 667 MHz  SystemInformation?[...]

Serial 9- pin connector; 16550C - compatible, 16 - byte buffer connector Video 15 - hole connector Audio microphone miniconnector, stereo headphones/speakers miniconnector USB four 4 - pin USB 2.0 - compliant connectors Infrared sensor sensor compatible with IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.0 (Slow IR) Modem RJ - 11 support Network a[...]

WSXGA+ horizontal 65/65° WSXGA+ vertical 50/50° WUXGA horizontal 65/65° WUXGA vertical 50/50° Pixel pitch:  WXGA 0.2588 (15.4 - inch) WSXGA+ 0.1971 (15.4 - inch) WUXGA 0.1725 (15.4 - inch) Power consumption (panel with backlight) (typical):  WXGA 5.0 W (max.) WSXGA+ 5.5 W (max.) WUXGA 6.0 W (max.) Controls brightness can be controlled [...]

Back to Contents Page  Storage – 40° to65°C( – 40°to149°F)  ACAdapter Input voltage 100 – 240 VAC Input current (maximum) 1.5 A Input frequency 50 – 60 Hz Output current 4.62 A Output power 90 W Rated output voltage 19.5 VDC Dimensions:  Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm [...]

Back to Contents Page  Traveling With Your Computer User's Guide  Identifying Your Computer  Packing the Computer  Travel Tips  Identifying Your Computer l  Attach a name tag or business card to the computer. l  Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use t[...]

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Back to Contents Page  Troubleshooting User's Guide   Dell Technical Update Service The Dell Technical Update service provides proactive e - mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for[...]

The computer runs the Pre - boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. l  During the assessment, answer any questions that appear. l  If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <Esc>; to continue to the nex[...]

 4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD.  5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.  Dell Support Utility The Dell Support Util[...]

Ensure that Microsoft ® Windows ® recognizes the drive — Click the Start button and click My Computer . If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.  Test the drive — l  Insert anot[...]

Run Check Disk —  1. Click Start ® My Computer .  2. Right - click Local Disk C: .  3. Click Properties ® Tools ® Check Now .  4. Click Scan for and attempt recovery of bad sectors ® Start .  E- Mail, Modem, and Internet Problems   Check the Microsoft Outlook ® Express Security Settings — If you cannot open your e -[...]

Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you complete these checks.  If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.  Auxiliary device failure — The touch pad, track stick, or external mouse may be faulty. For an external mouse,[...]

 Insert bootable media — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.  Invalid configuration information - please run System Setup Program — The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct th[...]

 2. Select the program you want to remove.  3. Click Remove or Change/Remove and follow the prompts on the screen.  4. See the program documentation for installation instructions.  Sector not found — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run t[...]

Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you perform the various checks.  External Keyboard problems  Check the keyboard cable — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the k[...]

 Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.  A program stops responding or crashes repeatedly  End the program —  1. Press <Ctrl><Sh[...]

program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware .  Run the Dell Diagnostics — See Dell Diagnostics . If all tests run successfully, the error condition is related to a software problem.  Memory Problems Fill out the Diagnostics Checklist[...]

 Check the status in the Dell Mobile Broadband Card Utility — Click the icon in the taskbar to launch the utility. Check the status in the main window: l  No card detected – Restart the computer and launch the utility again. l  Wireless Disabled – Ensure that the Dell Wi - FiCatcher™switchisinthe"on"p[...]

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see Contacting Dell ).  Check the battery temperature — Ifthebatterytemperatureisbelow0°C(32°F),thecomputerwillnotstartup.  Test the electrical outlet — Ensure that the electrical outlet is working[...]

 Verify that the printer is recognized by Windows —  1. Click Start ® Control Panel ® Printers and Other Hardware ® View installed printers or fax printers .  2. If the printer is listed, right - click the printer icon.  3. Click Properties ® Ports . For a parallel printer, ensure that the Print to the following port(s): setting i[...]

Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.  Adjust the Windows volume control — Click or double - click the speaker icon in the lower - right corner of your screen. Ensure that t[...]

automatically recognizes a USB mouse without making any setting adjustments.) For more information on using the system setup program, see System Setup Program .  Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Poin t ing Dev[...]

3. Try different settings for Color quality and Screen resolution .  Run the Video diagnostics tests — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics (see Dell Diagnostics ). Then contact Dell (see Contacting Dell ).  See "Err[...]