Dell PP15S manual

www .dell.com | support.dell.com Dell™ Latitude™ E4200 Setup and Quick Reference Guide This guide provides a features over view , specifi cations, and quick setup, software, and troubleshooting inform ation for your computer . For more information about your operating sy st em, devices, and technologies, see the Dell T echnology Guide at suppor[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Removal . . . . . . . . . . . . . . . . . . . . . . 9 Wireless Switch and De ll™ Wi-Fi Catcher™ Network Locator . . . . . . . . . . . [...]

4 Contents 4 T roubleshooting T ips . . . . . . . . . . . . . . . 29 Using the Hardware T roubleshooter . . . . . . . . . . . 29 T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Power Problems . . . . . . . . . . . . . . . . . . 29 Memory Problems . . . . . . . . . . . . . . . . . 30 Lockups and Software Problems . . . . . . . . . .[...]

Contents 5 Problems With Y our Order . . . . . . . . . . . . . . . . 47 Product Information . . . . . . . . . . . . . . . . . . . 48 Returning Items fo r Warr anty Repair or Credit . . . . . 48 Before Y ou Call . . . . . . . . . . . . . . . . . . . . . 49 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 51 Index . . . . . . . . . . . . . .[...]

6 Contents[...]

About Y our Computer 7 About Y our Computer Front V iew 1 display 2 volume controls 3 power button 4 ambient light sensor 5 network connector 6 USB connector with PowerShare 7 IEEE 1394 connector 8 memory card reader 2 4 5 1 3 11 12 6 7 14 13 17 16 15 8 9 10[...]

8 About Y our Computer Back V iew 9 keyboard 10 Wi-Fi Catcher™ Network Locator 11 wireless switch 12 finger print reader (optional) 13 touch pad 14 touch pad buttons (2) 15 keyboard status ligh ts 16 device status lights 17 Dell Latitude ON™ button (optional) 1 ExpressCard slot 2 SmartCard slot 3 air vents 4 audio connectors (2) 5 USB/eSA T A c[...]

About Y our Computer 9 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. F[...]

10 About Y our Computer Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Use the wireless switch to enable or di sable wire less network devices and the W i-F i Catcher Network L ocator to locate networks. F or information about connecting to the Internet , see "Connecting to th e Internet" on page 14. wireless switch icon Del[...]

Setting Up Y our Computer 11 Setting Up Y our Computer Quick Setup CAUTION: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see www .dell.com/regulatory_compliance . CAUTION: The AC adapter works with electrica l outlets worldwide. However , power[...]

12 Setting Up Y our Computer 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboar d. 4 Connect IEEE 1394 devices, such as a D VD player . 5 Open the computer display and press the power button to turn on the computer .[...]

Setting Up Y our Computer 13 NOTE: It is recommended tha t you turn on and shut down your computer at least once before you install any cards or connect the compu ter to a docking device or other external device, such as a printer . 6 Connect to the Internet. See "Connecting to the Internet" on page 14 for more information. 1 Internet ser[...]

14 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a network connection or external modem and an Internet service provider (ISP). If you are using a DSL or cable/satellite modem , contact your ISP or cellul ar phone service for setup instructions. If you are u[...]

Setting Up Y our Computer 15 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP . 5 F ollow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files, and exit any open programs. 2 Click Start →[...]

16 Setting Up Y our Computer Microsoft Windows ® XP W indows XP provides the F iles and Settings T ransfer W izard to move data from a source computer to a new computer . Y ou can transfer the data to the new computer over a network or serial connection, or you can store it on r emo vable media, such as a writable CD, for transfer to the new compu[...]

Setting Up Y our Computer 17 T o copy data from the old computer: 1 On the old computer , insert the W indows XP Operating System media. 2 On the W elcome to Microsoft Windows XP screen, click P erform additional tasks . 3 Under What do you want to do? , click T ransfer files and settings → Next . 4 On the Which computer is this? screen, click Ol[...]

18 Setting Up Y our Computer 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive → Next. 5 Insert the removable media, such as a writable CD, and click OK . 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T [...]

Setting Up Y our Computer 19 3 Click Fi n i s h e d and restart the new computer . NOTE: For more information about this procedure, search support.dell.com for document #154781 ( What Are The Different Methods T o T ransfer Files From My Old Computer T o My New Dell™ Co mputer Using the Microsoft ® Windows ® XP Operating Sy stem? ). NOTE: Acces[...]

20 Setting Up Y our Computer[...]

Specifications 21 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Intel ® Core™2 Duo UL V processor L1 cache 32 KB per instruction, 32-KB data cache pe[...]

22 Specifications Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO , SD HC, Mini SD MMC, MMC+, Mini MMC Memory Memory module connector one user -accessible SODIMM socket Memory module capacities 1 GB, 2 GB, 4 GB NOTE: 4 GB memory modules may not be available Memory type DDR3 SODIMM Minimum memory 1 GB (onboard memory) Maximum memory [...]

Specifications 23 USB, eSA T A two 4-pin USB 2.0-compliant connectors NOTE: One USB connector can be used as an eSA T A connector . The other USB connector with PowerShare can be used to charge a USB device when the computer is turned on or off. Video 15-hole VGA connector IEEE 1394 4-pin mini E-Dock standard E-Dock connector for devices such as E-[...]

24 Specifications Stereo conversion 24-bit (analog-to-digital and digital-to- analog) Interfaces: Internal High Definition Audio (Azalia) codec External microphone/stereo line-in connector , stereo headphones/speakers connector Speaker one 4-ohm speaker Internal speaker amplifier 2- W channel into 4 ohms V olume controls volume control buttons, pro[...]

Specifications 25 Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.9-inch) sensor -active area Height 42.9-mm (1.7-inch) rectangle Battery T ype 4-cell: 28 Whr/14.8V 6-cell: 58 Whr/11.1V Slice: 48 Whr/11.1V Di[...]

26 Specifications W eight 0.2 kg (0.44 lb) (4 cell) 0.37–0.38 kg (0.82–0.84 lb) (6 cell ) 0.59–0.61 kg (1.3–1.34 lb ) (slice) V oltage 11.1 VDC (6-cell, slice) 14.8 VDC (4-cell) Charge time (approximate) : Computer off approximately 1 hour to 80% capacity (4 cell battery) approximately 2 hours to 100% capacity (4 cell battery) Operating tim[...]

Specifications 27 Dimensions: Height 16 mm (0.63 inch) Wi d t h 63 mm (2.48 inches) Depth 88 mm (3.46 inches) T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Fingerprint Read er (Optional) T ype UPEK TCS3 T ouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Phy sica[...]

28 Specifications Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured within head-parked position and a 2-ms half - sine pulse): Operating 143 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (– 50 to 10,000 ft) Storage –15.2 to 10,668[...]

T roubleshooting T ips 29 T roubleshooting T ips CAUTION: Alway s unplug your computer fr om the electrical outlet before opening the cover . NOTE: For detailed troubleshooti ng information, includin g responding to sy stem messages, see your Service Manual on support.dell.com . Using the Hardware T roubleshooter 1 Click the W indows Vista Start bu[...]

30 T r oubleshooting T ips • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly . • Ensure that any power strips being used ar e plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such [...]

T roubleshooting T ips 31 • See the software documentation for minimum memory r equirements. If necessary , install additional memory . • Reseat any accessible memory modules to ensur e that your computer is successfully communicating with the memory . • R un the Dell Diagnostics (see "Dell Diagnostics" on page 33). I F YOU EXPERIEN[...]

32 T r oubleshooting T ips C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then reinstall the program. A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — 1 Click Start → Control P anel → P rograms → Use an older program with this version of Windows. 2 [...]

T roubleshooting T ips 33 Dell Support Utility The Dell Support Utility provides self -su pport information, software updates, and health scans of your computing env ironment. Access the Dell Support Utility from the icon on the taskbar , or from the Start menu. If the Dell Support icon does not appear in your taskbar: 1 Click Start → All P rogra[...]

34 T r oubleshooting T ips Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may no t ship with your computer . 1 Attach an external CD/D VD drive or the media base if not already pr esent. 2 Insert the Drivers and Utilities media. 3 Shut down and restart the computer [...]

Reinstalling Software 35 Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your computer . a Click the W indows Vista Start button™ , and right-click Computer . b Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ;[...]

36 Reinstalling Software Returning to a Previous Device Driver V ersion 1 Click the W indows Vista Start button , and right-click Computer . 2 Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to enter the Dev[...]

Reinstalling Software 37 5 At the W elcome Dell System Owner screen, click Next . The drivers that are used by your co mputer ar e automatically displayed in the My Drivers—The R esourceCD has identified these components in your system window . 6 Click the driver that you want to rein stall and follow the instructions on the screen. If a particul[...]

38 Reinstalling Software • Dell F actory Image Restore r eturns your hard drive to the same operating state as when you purchased the computer . The program deletes all data on the hard drive and r emoves any pr ograms installed after you received the computer . • If you received the Operating System media with your computer , you can use it to[...]

Reinstalling Software 39 Using Dell Factory Image Restore NOTICE: Use Dell Factory Image Restore only if Sy stem Restore did not resolve your operating sy stem problem. Using De ll Factory Image Restore permanently deletes all data (for example, documents, spreadsheets, e-ma il messages, digital photos, and music files) on the hard drive and remove[...]

40 Reinstalling Software Using the Operating Sy stem Media Before r einstalling the operat ing system, try the following: • W indows Device Driver Rollback (see "Returning to a Pr evious Device Driver V ersion" on page 36) • Microsoft System Restore (see "Using Microsoft ® W indows ® System Restore" on page 38) NOTICE: Bef[...]

Finding Information 41 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . Document/Media/Label Contents Service T ag/Express Ser vice Code The Service T ag/Expr ess Servic[...]

42 Finding Information Safety, Regulatory, W arranty, and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .dell.com/regulatory_compliance. • W arranty information • T erms and Condit[...]

Finding Information 43 Dell™ Systems Management Administrator's Guide The Dell Systems Management Administrator's Guide is available at support.dell.com. • About Intel ® Active Management T echnology (iAMT), including overview , features, setup, and configuration information. • Location of drivers for iAMT . Microsoft ® Windows ®[...]

44 Finding Information[...]

Getting Help 45 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and mode m cables from all electric al outlets. Follow the safety instructions that shippe d with your computer . If you experience a problem with yo ur computer , you can complete the following steps to diagnos[...]

46 Getting Help NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability . T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses[...]

Getting Help 47 • Dell Support e-mail addresses: mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses: apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada o[...]

48 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see "Contacting Dell" on page 51. Returning Items for W arranty[...]

Getting Help 49 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnost[...]

50 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, version[...]

Getting Help 51 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service options. A va[...]

52 Getting Help[...]

Index 53 Index B battery removal, 9 C connecting AC adapter , 1 1 IEEE 1394 devices, 1 2 Internet, 1 4 network, 1 3 network cable, 1 2 USB devices, 1 2 contacting Dell, 45, 51 D Dell c o n t a c t i n g , 45, 51 software updates, 3 3 Support Utility , 3 3 technical support and customer service, 4 6 T echnical Update Service, 3 2 Dell Diagnostics, 3[...]

54 Index F F iles and Settings T ransfer Wi z a r d , 1 5 finding information, 41 I Internet connecting, 1 4 setting up, 1 4 W i-F i Catcher Network Loc ato r , 1 0 wireless switch, 1 0 L license label, 43 M media Drivers and Utilities, 4 1 operating system, 4 1 memory troubleshooting, 3 0 N networks connecting, 1 3 overview , 1 3 networks (continu[...]

Index 55 S safety information, 42 Service Manual, 42 Service T ag, 41 setup computer , 1 1 Internet, 1 4 quick setup, 1 1 software problems, 3 2 reinstalling, 3 5 t r o u b l e s h o o t i n g , 31-32 updates, 3 2 specifications AC adapter , 2 6 all, 2 1 audio , 2 3 battery , 2 5 communications, 2 3 display , 2 4 environmental, 2 7 fingerprint read[...]

56 Index V view back, 8 front, 7 W warranty information, 42 W i-F i Catcher Network Loc ato r , 10 W indows License label, 43 W indows Vista Dell F actory Image Restore, 3 9 Device Driver Rollback, 3 6 P rogram Compatibility wizard, 3 2 reinstalling, 4 1 returning to a pr evious device driver version, 3 6 System Restore, 3 7 - 3 8 W indows XP F ile[...]