Dell W01C001 manual

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: W01C series Regulatory type: W01C001; W01C002 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron One . . . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the Keyboard and Mouse . . . . . . . . . 6 Connect the AC Adapter . . . . . . . . . . . . . . . . . 7 Connect the Network Cable (Optional) . . . . . 8 Adjust the Computer Stand . . . . . . . . . . . . . . 1 0 Set Up the TV T uner ([...]

4 Contents Using Support T ools . . . . . . . . . . . . . . . . . . . 52 Dell Support Center . . . . . . . . . . . . . . . . . . . . 5 2 My Dell Downloads . . . . . . . . . . . . . . . . . . . . 5 3 System Messages . . . . . . . . . . . . . . . . . . . . . 5 3 Hardware T roubleshooter . . . . . . . . . . . . . . . 5 5 Dell Diagnostics . . . . . . .[...]

5 This section provides information about setting up your Dell ™ Inspiron One computer . WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. NOT[...]

6 Setting Up Y our Inspiron One Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the computer . NOTE: If you purchased a wireless keyboard and mouse along with your computer , connect the USB receiver to the USB connector . For more information, see the documentation that shipped with the wireless keyboard [...]

7 Setting Up Y our Inspiron One Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cabl[...]

8 Setting Up Y our Inspiron One Connect the Network Cable (Optional)[...]

9 Setting Up Y our Inspiron One A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a home cable modem or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable (RJ45 connector) to connect to the network connector . [...]

10 Setting Up Y our Inspiron One Adjust the Computer Stand WARNING: Do not use the stand to carry the computer or tilt the computer upside down. Pull the stand to adjust the display to a comfortable viewing angle. A distinct click is heard when the stand is opened or closed.[...]

11 Setting Up Y our Inspiron One Set Up the TV T uner (Optional) Y ou can watch TV on your computer by connecting either a TV/digital antenna cable or a set-top box to your computer . Set Up Using a Set-T op Box Peel the protective cover from the IR transmitter and adhere the IR transmitter to the IR sensor 1. on the set-top box. Connect the IR tra[...]

12 Setting Up Y our Inspiron One Connect the RF cable to the RF-out connector on your set-top box and to the antenna-in 3. connector on your computer . NOTE: The RF cable does not ship with your computer and must be purchased separately .[...]

13 Setting Up Y our Inspiron One T urn on your computer . 4. Click 5. Start → All Programs → Windows Media Center → T asks → settings → TV . Follow the instructions on the screen. 6.[...]

14 Setting Up Y our Inspiron One Set Up Using a TV/Digital Antenna Cable If not already inserted, insert the B-CAS card into the B-CAS card slot on your computer (Japan 1. only). 1 B-CAS card 1[...]

15 Setting Up Y our Inspiron One Connect the TV/digital antenna cable to the antenna-in connector on your computer . 2. T urn on your computer . 3. Click 4. Start → All Programs → Windows Media Center → T asks → settings → TV . Follow the instructions on the screen. 5.[...]

16 Setting Up Y our Inspiron One Press the Power Button[...]

17 Setting Up Y our Inspiron One Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Microsoft Windows T o set up Microsoft ® Windows ® for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows se[...]

18 Setting Up Y our Inspiron One Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without th[...]

19 Setting Up Y our Inspiron One T o create a system recovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 7 ). Insert the disc or USB key in the computer . 2. Click 3. Start → All Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOT[...]

20 Setting Up Y our Inspiron One Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are usi[...]

21 Setting Up Y our Inspiron One Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connect[...]

22 Setting Up Y our Inspiron One Set Up Wireless Display (Optional) NOTE: Wireless display may not be supported on all computers. Wireless display can only be set up on computers with: Processor Intel ® Core ™ i3 and above Video controller Intel HD Graphics WLAN card Intel Centrino ® 6200 or Intel Centrino Advanced-N + WiMAX 6250 Operating syst[...]

23 Setting Up Y our Inspiron One Select 7. Scan for available displays . Select your wireless display adapter from 8. the Detected wireless displays list. Enter the security code that appears on 9. your TV . T o enable wireless display: Double-click the Intel 1. ® Wireless Display icon on the desktop. The Intel Wireless Display window appears. Sel[...]

24 Using Y our Inspiron One This section provides information about the features available on your Dell ™ Inspiron One computer . Right V iew Features 1 2 3 4 5 6 7 8 1 V olume increase button — Press to increase the volume level. 2 V olume decrease button — Press to decrease the volume level . 3 7-in-1 Media Card Reader — Provides a fast a[...]

25 Using Y our Inspiron One 5 Audio-out/Headphone connector — Connects to a pair of headphones. NOTE: T o connect to a powered speaker or sound system, use the line-out connector on the back of your computer . 6 Audio-in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. 7 Hard drive activity light —[...]

26 Using Y our Inspiron One Left V iew Features 1 2 3 4 5 6 7[...]

27 Using Y our Inspiron One 1 Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see “Using the Optical Drive” on page 28. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Opens the optica[...]

28 Using Y our Inspiron One Using the Optical Drive CAUTION: Do not press on the disc tray when you open or close it. Keep the tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. This optical drive plays or records CDs, DVDs, and Blu-ray Discs (optional). Ensure that the side with print[...]

29 Using Y our Inspiron One 1 optical drive tray 2 spindle 3 disc 4 eject button 4 2 3 1[...]

30 Using Y our Inspiron One Back V iew Features 1 2 3 4 5 6 7[...]

31 Using Y our Inspiron One 1 USB 2.0 connectors (4) — Connect to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 2 Line-out connector — Connects to a powered speaker or sound system. 3 Network connector — Connects your computer to a network or a broadband device if you are using a wired network. The two ligh[...]

32 Using Y our Inspiron One 8 9 10 11 12 13 14[...]

33 Using Y our Inspiron One 8 S/PDIF connector (optional) — Connects to amplifiers, speakers, or TVs for digital audio output through optical digital cables. 9 Composite video-in connector (optional) — Connects to the composite video-output connector on your video device such as a DVD player , camcorder , or gaming device. 10 Composite left aud[...]

34 Using Y our Inspiron One Display Features 1 2 3 4 5[...]

35 Using Y our Inspiron One 1 IR receiver (optional) — Detects signals from an IR device such as a Dell TV remote control. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Camera activity indicator — Indicates if the camera is on or off. A solid white light indicates camera activity . 4 Microphone — Provides quality s[...]

36 Using Y our Inspiron One Using the T ouch Screen (Optional) The touch screen feature on your Dell Inspiron One converts your computer into an interactive display . Dell Stage The Dell Stage software installed on your computer provides access to your favorite media and multi-touch applications. T o launch Dell Stage, click Start → All Programs [...]

37 Using Y our Inspiron One PHOTO • — View , organize, or edit your pictures. Y ou can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the we[...]

38 Using Y our Inspiron One T ouch Screen Gestures (Optional) NOTE: Some of the gestures are application-specific and may not work outside the application. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom-in or zoom-out by moving two fingers apart or bringing them closer together on the s[...]

39 Using Y our Inspiron One Scroll Allows you to scroll through content. The scroll features include: Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll V ertical — Allows you to scroll up or scroll down on the activ[...]

40 Using Y our Inspiron One Software Features FastAccess Facial Recognition Y our computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter [...]

41 Using Y our Inspiron One Entertainment and Multimedia Y ou can use your computer to watch videos, play games, create your own CDs/DVDs/ Blu-ray Discs (optional), listen to music and internet radio stations. Y our optical drive may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (optional). Y ou can download or copy pic[...]

42 Using Y our Inspiron One Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the icons ?[...]

43 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 52 or “Contacting Dell” on page 7 5. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.c[...]

44 Solving Problems If the touch screen starts losing its sensitivity — Calibrate the touch screen (see “T ouch • Screen Calibration” on page 44 ). The touch screen may have foreign particles • (such as sticky notes) that are blocking the touch sensors. T o remove these particles: T urn off the computer . a. Disconnect the power cab[...]

45 Solving Problems Beep Codes Y our computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 75 ) for assistance. NOTE: T o replace parts, see the Service Manual [...]

46 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Ensure that wireless is enabled on your ?[...]

47 Solving Problems Power Problems If the power light is off — The computer is either turned off or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter cable into the • power connector on the computer and the electrical outlet. If the computer [...]

48 Solving Problems If the power light is breathing amber — The computer is in sleep/standby mode or the display may not be responding. Press a key on the keyboard, move the • connected mouse, or press the power button to resume normal operation. If the display is not responding, press the • power button until the computer turns off and[...]

49 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. If the problem persists, contact Dell (see • “Contacting Dell” on page 75 ). If you experience other memory problems — Run Dell Diagno[...]

50 Solving Problems If a program crashes repeatedly — Check the software documentation. If necessary , uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are u[...]

51 Solving Problems If you have other software problems — Back up your files immediately . • Use a virus-scanning program to check the • hard drive or CDs. Save and close any open files or programs • and shut down your computer through the Start menu. Check the software documentation or • contact the software manufacturer for [...]

52 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. T o launch the application, click the ic on i n th e notification area of your desktop. The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and[...]

53 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre-installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your ow[...]

54 Using Support T ools CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com/manuals) . System fan failure — System fan has failed. Contact Dell (see “Contacting Dell” on page 75) for assistance. Hard-disk drive failure — Possible hard-disk drive failure during POST . Contact Dell (see “C[...]

55 Using Support T ools USB over current error — Disconnect the USB device. Y our USB device needs more power for it to function properly . Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its n[...]

56 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 49 and run Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell comput[...]

57 Using Support T ools NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top ; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostic utility partition has been found, run Dell Diagnostics from the Drivers and Utilit[...]

58 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests are complete, close the test 6. screen to return to the Choose An Option window . T o exit Dell Diagnostics and restart the 7. computer , click Exit . S[...]

59 Using Support T ools When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>. T ype 5. 1 to start the CD menu and press <Enter> to proceed. Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple vers[...]

60 Restoring Y our Operating System Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer . If possible, backup your data files before using these options. O[...]

61 Restoring Y our Operating System System Restore The Microsoft ® Windows ® operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state[...]

62 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter>[...]

63 Restoring Y our Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 66 ) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your co[...]

64 Restoring Y our Operating System Select 5. Repair Y our Computer . Select 6. Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge[...]

65 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

66 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resol[...]

67 Restoring Y our Operating System Starting Dell Factory Image Restore T urn on the computer . 1. When the DELL 2. ™ logo appears, press <F8> several times to access the Advanced Boot Options window . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut d[...]

68 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 43 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 56 for procedures on how to run Dell [...]

69 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 73 and then see the contact information for your r[...]

70 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

71 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing part[...]

72 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal[...]

73 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated- support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag (located at the back of your computer). Locating Y our Service T ag and Express Service Code The Service T ag and Exp[...]

74 Getting Help Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only a[...]

75 Getting Help See your operating system documentation to determine the contents of the computer’ s start-up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • pr[...]

76 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 65 find your system model number the back of your computer run a diagnostic program for your computer “Dell Diagnostics” on page 56 reinstall system software “My Dell Downloads” on page 53 find more information [...]

77 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

78 Computer Model Dell ™ Inspiron ™ One 2305 Dell Inspiron One 2310 Processor Inspiron 2305 AMD Athlon ™ II X2 AMD Athlon II X3 AMD Athlon II X4 Inspiron 2310 Intel ® Core ™ i3 Intel Core i5 Intel Core i7 System Chipset Inspiron 2305 AMD ® M880G + SB820M Inspiron 2310 Mobile Intel 5 Series Express Chipset HM57 Specifications This section [...]

79 Specications Drives Internally accessible one 3.5-inch SA T A hard drive Externally accessible) one tray-load SA T A DVD+/-RW/Blu-ray Disc ™ combo (optional)/ Blu-ray Disc rewritable (optional) and 7-in-1 Media Card Reader Memory Memory module connectors two user -accessible connectors Inspiron 2305 Inspiron 2310 UDIMM SODIMM Memory module [...]

80 Specications Video UMA Inspiron 2305 Video controller A TI Mobility Radeon ™ HD 4270 Inspiron 2310 Video controller Intel HD Graphics Discrete Video controller A TI Mobility Radeon HD 5470 Internal Connectors MXM3 one type-A slot PCIe two mini slots External Connectors Audio: Side panel one stereo headphones/ speakers connector and one micr[...]

81 Specications External Connectors Antenna-in connector (optional) one MCX connector Infrared (IR) blaster connector (optional) one connector Media Card Reader one 7-in-1 slot Camera Pixel 2.0 megapixel Video resolution 640 x 480 at 30 fps (maximum) Battery T ype 3 V CR-2032 lithium coin-cell Media Card Reader Cards supported Secure Digital (SD[...]

82 Specications Display T ype 23-inch Full HD WLED Maximum resolution 1920 x 1080 AC Adapter NOTE: Use only AC adapters specified for use with your computer . See the safety information that shipped with your computer . Input voltage 100–240 V AC Input current 1.5 A/2.3 A/2.5 A Input frequency 50–60 Hz Output power 90 W or 130 W Output curre[...]

83 Specications Computer Environment T emperature range: Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum) 10% to 90% (noncondensing) Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating — measur[...]

84 Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended[...]

85 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 - 11° Col. Lomas Altas 11950 México, D.F . Regul[...]

86 Index A airflow , allowing 5 C calling Dell 73 computer capabilities 40 computer , setting up 5 connect(ing) to the Internet 19 Contacting Dell online 75 customer service 69 D DellConnect 69 Dell Diagnostics 56 Dell Factory Image Restore 66 Dell Stage 36 Dell Support Center 52 Diagnostic Checklist 74 drivers and downloads 77 DVDs, playing and cr[...]

87 Index H hard drive activity light 25 hardware problems diagnosing 55 Hardware T roubleshooter 5 5 help getting assistance and support 68 I Internet connection 19 ISP Internet Service Provider 19 M Media Card Reader 24 memory problems solving 49 microphone connector 25 N network connection fixing 46 P power button and light 25 power problems, sol[...]

88 Index software features 40 software problems 49 solving problems 43 specifications 78 support e-mail addresses 70 support sites worldwide 70 System Messages 53 system reinstall options 60 T TV tuner set up 11 V ventilation, ensuring 5 W warranty returns 72 Windows Program Compatibility Wizard 50 reinstall 60 setup 17 wired network network cable,[...]

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0 J M V 0 N A 0 0 Printed in the U.S.A. www .dell.c om | support.dell. com[...]