Dell XC730xd manual

Dell XC730xd Web-scale Converged Appliance Owner's Manual[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]

Contents 1 About your system................................................................................................ 8 Supported configuration ....................................................................................................................... 8 Front panel features and indicators .........................................[...]

Editing miscellaneous settings ...................................................................................................... 41 About Boot Manager ........................................................................................................................... 42 Entering Boot Manager .............................................[...]

Installing the PCIe card holder ......................................................................................................74 Opening and closing the PCIe card holder latch ......................................................................... 75 Cable retention bracket .................................................................[...]

Hard drives ......................................................................................................................................... 112 Removing a 2.5 inch hard-drive blank ........................................................................................ 112 Installing a 2.5 inch hard-drive blank ...........................[...]

Troubleshooting a hard drive ........................................................................................................... 140 Troubleshooting a storage controller ............................................................................................... 141 Troubleshooting expansion cards ........................................[...]

1 About your system The Dell XC730xd system is web-scale converged appliance based on the Dell PowerEdge R730xd that supports two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 24 hard drives/SSDs. NOTE: The systems support only internal, hot-swappable hard drives. Supported configuration Systems Configurations Twelve hard-drive systems Up t[...]

Figure 2. Front panel features and indicators (3.5 inch hard drive chassis) Item Indicator, Button, or Connector Icon Description 1 Diagnostic indicators The diagnostic indicators light up to display error status. For more information, see Diagnostic indicators . 2 System identification button You can use the identification buttons on the front —[...]

Item Indicator, Button, or Connector Icon Description Use the NMI button only if directed by qualified support personnel or by the OS's documentation . 5 Information tag A slide-out label panel, which allows you to record system information such as Service Tag, NIC, MAC address. 6 Hard drives 2.5 inch hard drive/SSD systems Up to twenty four 2[...]

Icon Description Condition Corrective action Invalid memory configurations can cause the system to halt at startup without any video output. See Getting help . Hard drive indicator The indicator blinks amber if a Hard drive experiences an error. See the System Event Log to determine the Hard drive that has an error. Run the appropriate Online Diagn[...]

Hard drive indicator codes Figure 3. Hard drive indicators 1. Hard drive activity indicator 2. Hard drive status indicator 3. Hard drive Figure 4. HDD indicators on the hard-drive tray backplane 1. Hard drive activity indicator 2. Hard drive status indicator 3. Hard drive backplane on hard-drive tray NOTE: If the Hard drive is in Advanced Host Cont[...]

Table 2. Drive-status indicator pattern Condition Blinks green two times per second Identifying drive or preparing for removal. HDD or SSD location is enabled or one of more HDDs or SSDs is in the failed state on the Nutanix Web GUI. Off Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are ini[...]

Table 3. iDRAC Direct by using the management port (USB XML Import). Convention iDRAC Direct LED indicator pattern Condition A Green Lights green for a minimum of 2 seconds at the beginning and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks. C Green and turns off Indicates that the file transfer is complete.[...]

Item Indicator, button, or connector Icon Description To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. 2 System identification connector Connects the optional system status indicator assembly through the optional cable management arm. 3 iDRAC8 Enterprise port Dedicated management port for iDRAC8[...]

NIC indicator codes Figure 6. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). C Link indicator is amber The NIC is connected [...]

Figure 7. AC power supply unit status indicator 1. AC power supply unit status indicator/handle Table 5. AC Power indicator Convention Power indicator pattern Condition A Green The handle indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green [...]

Convention Power indicator pattern Condition CAUTION: When correcting a power supply unit mismatch, replace only the power supply unit with the flashing indicator. Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output[...]

Table 6. DC Power indicator Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When hot-adding a power supply unit, power supply unit LED flashes green. This indicates tha[...]

For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/ support/home . NOTE: Always check for updates on dell.com/support/home and read through the updates first, because they often supersede information in other documents. NOTE: While upgrading your system, it is recommended that you download and instal[...]

1. Go to https://portal.nutanix.com/#/page/docs . 2. Select the documentation you require from the list specified in Table 10. NOTE: To access the Hardware Replacement Documentation using the open document portal, use the Filter By controls in the upper right corner of the page. Select NOS, 4.x, and XC730xd to display this document. To access the N[...]

Figure 9. Quick Resource Locator 22[...]

2 Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre- installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the server. 2. Install the server into the rack. For more information on installing the server into the[...]

default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals . You can also access iDRAC using RACADM. For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remo[...]

3 Pre-operating system management applications The pre-operating system management applications for your system helps you manage different settings and features of your system without booting to the operating system. Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Cont[...]

Key Description F10 Enables you to enter Lifecycle Controller F11 Enables you to enter Boot Manager F12 Enables you to enter PXE boot About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system. NOTE: There are a several generic server settings that appear during system setup that d[...]

System Setup Main Menu Table 10. System setup main menu Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure iDRAC settings. The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the [...]

Menu Item Description so on. It also enables or disables support for the power and NMI buttons on the system. Miscellaneous Settings Displays options to change the system date, time, and so on. Editing system information You can use the System Information screen to view system properties such as Service Tag, system model, and the BIOS version. 1. G[...]

Table 13. Memory settings Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage. Video Memory Displays the amount of video me[...]

Table 14. Processor settings Menu Item Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If the Logical Processor option is set to Enabled , the BIOS displays all the logical processors. If this option is set to Disabled , the BIOS only displays one logical processor per core. By[...]

Menu Item Description Processor Core Speed Displays the maximum core frequency of the processor. Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processors listings. The following settings are displayed for each processor installed in the system. • Family-Model-Stepping : Displays the family, model and steppin[...]

Menu Item Description For AHCI mode or RAID mode, BIOS always enables support. Model : Displays the drive model of the selected device. Drive Type : Displays the type of drive attached to the SATA port. Capacity : Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port C Sets th[...]

Menu Item Description Capacity : Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or [...]

Editing boot settings screen You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI . It also allows you to specify the boot order. 1. Go to System Setup Main Menu , and then click System BIOS . 2. On System BIOS , click Boot Settings . The Boot Settings screen displays. Boot Settings The Boot Settings screen details are e[...]

The Network Settings screen displays. Network settings screen The Network Settings screen details are explained as follows: Table 17. Network settings Menu Item Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings (n = 1 to 4) Allows you to control th[...]

Menu Item Description management controller. The embedded NIC1 and NIC2 option is only available on systems that do not have NDCs. This option is mutually exclusive with the Integrated Network Card 1 option. Configure this function using the NIC management utilities of the system. I/OAT DMA Engine Enables or disables the I/OAT option. Enable only i[...]

Table 19. Serial communication Menu Item Description Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in the BIOS. This is where you can select BIOS console redirection and specify the port address. By default, Serial Communication option is set to Auto . Serial Port Address With Serial Communication, [...]

System profile screen settings The System Profile Settings screen details are explained as follows: Table 20. System profile settings Menu Item Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom , the BIOS automatically sets the rest of the options. You can only change the rest of th[...]

Menu Item Description NOTE: You can only disable this option if C States option in Custom mode is disabled. NOTE: When C States is enabled in Custom mode, changing the Monitor/ Mwait setting does not impact system power/performance. Editing system security You can use the System Security screen to edit some settings such as setting the system passw[...]

Menu Item Description Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To enable Intel TXT , Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off Power Button Enables or disables the Power button on the front of the system. By[...]

Menu Item Description Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Editing miscellaneous settings You can use the Miscellaneous Settings screen to perform some configurations such as updating the asset tag, and changing the system date and time. 1. Go to System Setup Main Men[...]

Menu Item Description When enabled, In-System Characterization (ISC) runs during POST upon detecting relevant change(s) in system configuration to optimize system power and performance. ISC takes about 20 seconds to run, and system reset is required for ISC results to be applied. The Enabled - No Reboot option runs ISC and continues without applyin[...]

Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The instructions given below may vary if you have selected BIOS for Boot Mode . 1. In the System Setup Main Menu , click System BIOS → Boot Settings . 2. Click Boot Option Settings → Boot Sequence . 3. Use the arrow keys to sele[...]

3. On the System BIOS screen, select System Security and press Enter. 4. On the System Security screen, verify that Password Status is Unlocked . 5. Select System Password , enter your system password, and press Enter or Tab. Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password ca[...]

4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. CAUTION: Do not operate the system wi[...]

For more information, see Installing the front bezel . 3. Reconnect the system to its electrical outlet and peripherals. 4. Turn the system on, including any attached peripherals. Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel.[...]

Figure 10. Removing and installing the front bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Related video http://www.Dell.com/XCSeries/XC730xd/Bezel Removing the system cover Prerequisites 1. Ensure that you read the Safety[...]

The system cover slides back and the tabs on the system cover disengages from the slots on the chassis. NOTE: The position of the latch may vary depending on the configuration of your system. 3. Hold the cover on both sides, and lift the cover away from the system. Figure 11. Removing and installing the system cover 1. system cover 2. latch 3. latc[...]

Steps 1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place. 3. Turn the latch release lock clockwise to the locked position. 4. Install the optional bezel. 5. Reconnect the system to its electrical outlet and turn th[...]

Figure 12. Inside the system—Dell XC730xd 1. cooling-fan in the cooling-fan assembly (6) 2. processor (2) 3. DIMMs (24) 4. internal USB port 5. hard-drive backplane (back) 6. vFlash media slot 7. hard drive (2) (back) 8. power supply unit (2) 9. expansion-card riser 3 10. network daughter card 11. expansion-card riser 2 12. expansion-card riser 1[...]

Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not [...]

1. Ensure that you read the Safety instructions . 2. Route the cables inside the system along the chassis wall and secure the cables using the cable- securing bracket. Steps 1. Align the tabs on the cooling shroud with the securing slots on the chassis. 2. Lower the cooling shroud into the chassis until it is firmly seated. Next steps 1. Follow the[...]

Figure 14. Removing and installing a cooling fan 1. cooling-fan assembly 2. cooling-fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling-fan connector on system board (6) Next steps 1. Replace the cooling fan. See Installing a cooling fan 2. Follow the procedure listed in After working inside your system . Related videos http://ww[...]

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow [...]

Figure 15. Removing and installing the cooling-fan assembly 1. cooling-fan assembly 2. cooling fan (6) 3. release lever (2) 4. guide pin on the system board (2) 5. cooling-fan connector (6) 6. guide pin on the chassis (6) Next steps 1. Replace the cooling-fan assembly. See Installing the cooling-fan assembly 2. Follow the procedure listed in After [...]

Steps 1. Align the cooling-fan assembly slots with the guide pins on the chassis. 2. Slide the cooling-fan assembly into the chassis. 3. Lock the cooling-fan assembly into the chassis by lowering the release levers until firmly seated. Next steps Follow the procedure listed in After working inside your system . System memory Your system supports DD[...]

Figure 16. Memory socket locations 57[...]

Figure 17. Memory socket locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 58[...]

channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. Table 25. The memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.2 V RDIMM 1 2133, 1866[...]

NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 26. Memory configurations—two processors System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 64 16 4 2R, x4, 2133 MT/s, 2R, x4, 1866 MT/s, A1, A2, B1, B2 128 16 8 2R, x4, 2[...]

CAUTION: To ensure proper system cooling, you must install memory-module blanks in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, making sure not to touc[...]

Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not co[...]

Figure 19. Installing the memory module 1. memory module 2. alignment key 3. memory-module socket ejector (2) When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. 5. Repeat steps 1 to 4 of this procedure to install the remaining[...]

Removing the SATADOM Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud prior to removing SATADOM. For information about removing the cooling shroud, see Removing the cooling shroud . CAUTION: Many repairs may only be done by a certified [...]

Figure 20. Removing and installing SATADOM 1. SATADOM 2. SATA connector 3. power cable 4. SATADOM TBU power connector Next steps Follow the procedure listed in After working inside your system . Installing the SATADOM Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system [...]

Steps 1. Press the lock release on the SATADOM and plug the SATADOM into the preferred SATADOM connector on the system board. NOTE: The preferred SATADOM connector is SATA0 and is indicated in blue. You can also use SATA1 connector that is indicated in black. 2. Plug the power cable into the SATADOM TBU power connector on the system board. Next ste[...]

a. Loosen one of the screws that secure the heat sink to the system board. Wait 30 seconds for the heat sink to loosen from the processor. b. Remove the screw diagonally opposite the screw you first removed. c. Repeat the procedure for the remaining two screws. d. Remove the heat sink. Figure 21. Removing and installing a processor 1. heat sink 2. [...]

Figure 22. Removing and installing a processor heat sink 1. captive screw (4) 2. heat sink 3. processor socket 4. slot (4) Figure 23. Removing and installing a processor heat sink 1. captive screw (4) 2. heat sink 3. processor socket 4. slot (4) 68[...]

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Figure 24. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5. unlock icon 2. To remove the processor: a. Release the open first socket-lev[...]

Figure 25. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and lift the processor shield until the open first socket- release lever lifts up. CAU[...]

Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cover[...]

a. Align the processor with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. b. Align the pin-1 indicator of the processor with the triangle on the socket. c. Place the processor on the socket such that the slots on the processor align with the socket ke[...]

3. thermal-grease syringe NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor. d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat sink retention scre[...]

Figure 27. Removing and installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. See Installing the PCIe card holder . 2. Follow the procedure listed in After working inside your system . Installing the PCIe card holder Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow th[...]

Opening and closing the PCIe card holder latch Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product docume[...]

Cable retention bracket Removing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the PCIe card holder. 5. Remove all cables routed through the cable retention bracket. CAUTION: Many repairs may on[...]

Next steps 1. Replace the cable retention bracket. See Installing the cable retention bracket 2. Follow the procedure listed in After working inside your system . Related video http://www.Dell.com/XCSeries/XC730xd/cabling Installing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure l[...]

3. Remove the cooling shroud. 4. Remove the expansion-card riser 1. 5. Keep the #2 Phillips screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support[...]

3. integrated storage-controller card connector on the system board 4. integrated storage controller card holder Next steps 1. Replace the expansion-card riser 1. 2. Replace the cooling shroud. 3. Follow the procedure listed in After working inside your system . Installing the integrated storage controller card Prerequisites 1. Ensure that you read[...]

Expansion cards and expansion-card risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed. Expansion card installation guidelines Depending on your system configuration: The following PCI Express generation 3 expansion car[...]

Removing an expansion card from expansion-card riser 2 or 3 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that i[...]

Figure 32. Removing and installing an expansion card from expansion-card riser 2 or 3 1. expansion card 2. expansion-card latch 3. expansion-card riser 4. power connector 5. expansion-card connector Next steps Follow the procedure listed in After working inside your system . Related video http://www.Dell.com/XCSeries/XC730xd/PCI Installing an expan[...]

2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is no[...]

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 33. Removing and installing an expansion-card from expansion-card riser 1 1. tab [...]

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow [...]

Figure 34. Removing and installing the expansion card riser 1 1. expansion-card riser 1 cage 2. expansion-card riser 1 3. riser guide-back (right) 4. riser guide-back (left) 5. expansion-card riser 1 connector 6. riser guide-front 86[...]

Figure 35. Identifying connectors on the expansion card riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 87[...]

Figure 36. Removing and installing the expansion card riser 2 1. power connector 2. expansion-card riser 2 3. riser guide-back 4. expansion-card riser 2 connector 5. riser guide-front 88[...]

Figure 37. Identifying connectors on the expansion card riser 2 1. expansion-card slot 4 2. expansion-card slot 5 3. power connector 89[...]

Figure 38. Removing and installing the expansion card riser 3 1. riser guide-front 2. power connector 3. expansion-card riser 3 4. riser guide-back 5. expansion-card riser 3 connector 90[...]

Figure 39. Identifying connectors on the expansion card riser 3 (default) 1. expansion-card slot 6 2. expansion-card slot 7 3. power connector Figure 40. Identifying connectors on the expansion card riser 3 (alternate) 1. expansion-card slot 6 2. power connector Next steps 1. If applicable, remove or install an expansion card on the riser. 2. If ap[...]

Installing expansion-card risers Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, reinstall the expansion cards into the expansion-card riser 1. CAUTION: Many repairs may only be done by a certified service technician. You should only perform trou[...]

http://www.Dell.com/XCSeries/XC730xd/IDSDM Installing an internal SD card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If installed, remove the cooling shroud. CAUTION: Many repairs may only be done by a certified service technician. You should only perform [...]

Figure 41. Removing and installing the Internal Dual SD Module (IDSDM) 1. Internal Dual SD module 2. LED status indicator (2) 3. SD card 4. SD card slot 2 5. SD card slot 1 6. IDSDM connector Table 29. The following table describes the IDSDM indicator codes. Convention IDSDM indicator code Description A Green Indicates that the card is online B Fla[...]

Convention IDSDM indicator code Description E Not lit Indicates that the card is missing or is Next steps Follow the procedure listed in After working inside your system Installing the internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple re[...]

Steps 1. Using a #1 Phillips screwdriver, loosen the captive screws that secure the network daughter card to the system board. 2. Hold the network daughter card by the edges on either side of the touch point and lift the card to remove it from the connector on the system board. 3. Slide the network daughter card away from the back of the system unt[...]

http://www.Dell.com/XCSeries/XC730xd/NDC Installing the network daughter card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, remove the expansion card(s) in the expansion-card riser 2. 4. Keep the #1 Phillips screwdriver handy. CAUTION: Many rep[...]

Steps 1. Locate the battery socket. For more information, see System board connectors . CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. Place your finger between the securing tabs at the negative side of the battery connector and lift the battery out of the socket. [...]

Figure 44. Installing the system battery 1. system battery 2. positive side of the battery Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system . 3. While booting, press <F2> to enter System Setup and ensure the battery is operating properly. 4. Enter the correct time and date in System [...]

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – withredundancy or 2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs are put into standby when system usage is low to ma[...]

Figure 45. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay. To install the power supply unit blank, align the blank with the power supply unit bay and push it into the chassis until it clicks i[...]

Figure 46. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple r[...]

NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status. The power supply redundancy may not occur until discovery is complete. Wait until the new power supply unit is discovered and enabled before you remove the other power supply uni[...]

Required wires • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] • One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) • One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground) Removing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC p[...]

3. power supply 4. connector 5. power supply handle Installing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must co[...]

1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the following: a. cooling shroud b. cooling-fan assembly c. hard-drive tray (if installed) d. power supply unit(s) e. all expansion-card risers f. integrated storage controller card g. internal dual SD module h. internal[...]

Figure 48. Removing and installing the system board 1. release pin 2. system board 3. system-board holder Next steps 1. Replace the system board. See Installing the system board . 2. Follow the procedure listed in After working inside your system . Installing the system board Prerequisites 1. Ensure that you read the Safety instructions . 107[...]

2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is no[...]

b. If the Service Tag is not backed up in the backup flash device, enter the system Service Tag manually. For more information, see Entering the system Service Tag using System Setup . c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM for TXT users . Related videos h[...]

After the restore process is complete, the system restarts. Trusted Platform Module The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server. CAUTION: Do not attempt to remove t[...]

Figure 49. Installing the TPM 1. TPM 2. TPM connector 3. slot on the TPM connector 4. plastic bolt 5. slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM. For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx . The TPM Status changes to Enabled, Activated . Re-ena[...]

Hard drives Your system supports Enterprise-class hard drives, which are designed for 24x7 operating environment. Selecting the correct drive class optimizes quality, functionality, performance, and reliability of the hard drives. The Nutanix Web GUI provides a feature to help locate a specific HDD. When the front LEDs are turned on using the Nutan[...]

Figure 50. Removing and installing a 2.5 inch hard-drive blank 1. hard-drive blank 2. release button Related video http://www.Dell.com/XCSeries/XC730xd/MidHDDs Installing a 2.5 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. Steps Insert the hard-drive blank into the har[...]

Ensure that you read the Safety instructions . CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. Steps Pull the hard-drive blank out until it is free of the hard-drive slot. Figure 51. Removing and installing a 2.5 inch hard-drive blank (back) 1. hard-drive blank (back) Installing a 2.5 inch ha[...]

1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. Steps Press the release button and slide the blank out of the hard-drive slot. Figure 52. Removing and installing a 3.5 inch hard-drive blank 1. hard-drive blank 2. release button Next steps If applicable, install the front bezel. Installing a 3.5 inch hard-d[...]

Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Re[...]

3. hard-drive carrier handle Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that[...]

Figure 54. Removing and installing a hard drive into a hard-drive carrier 1. screw (4) 2. hard drive 3. hard-drive carrier Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product [...]

3. Remove the cooling shroud. 4. Remove the cooling-fan assembly. 5. Remove all hard drives. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due [...]

Figure 55. Removing and installing the 2.5 inch (x24) SAS/SATA backplane 1. release tab (2) 2. left ear control panel cable 3. backplane power cable 4. hard-drive backplane expander 5. backplane signal cable 6. hard-drive backplane assembly 7. backplane power cable 8. mini SAS cable connector (2) 9. SAS cable (3) 10. control panel cable 11. USB cab[...]

Figure 56. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane— (option 2) 1. hard-drive backplane expander 2. hard-drive backplane 3. backplane signal connector 1 4. system board 5. integrated storage controller card 6. SAS A1 connector 7. SAS B1 connector 121[...]

Figure 57. Removing and installing the 3.5 inch (x12) SAS/SATA backplane 1. release tab (2) 2. SAS cable A2 3. SAS cable A1 4. left ear control panel cable 5. backplane signal cable 6. backplane power cable (2) 7. SAS cable A0/B0 8. USB cable 9. control panel cable 10. right ear control panel flex cable 11. hard-drive backplane 12. hard-drive backp[...]

2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is no[...]

Figure 58. Removing and installing the optional 2.5 inch (x2) hard-drive backplane 1. SAS cable 2. release pin 3. hard-drive connector (2) 4. power cable 5. backplane signal cable Related video http://www.Dell.com/XCSeries/XC730xd/MidBP 124[...]

Removing the control panel Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Keep the T15 Torx screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in[...]

Figure 59. Removing and installing the control panel 1. screw (3) 2. control panel 3. hard-drive backplane 4. connector 5. plastic pull tab Next steps 1. Replace the control panel. See Installing the control panel . 2. Follow the procedure listed in After working inside your system . Related video http://www.Dell.com/XCSeries/XC730xd/CP Installing [...]

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow [...]

Figure 60. Removing and installing the I/O panel 1. I/O panel cable 2. hard-drive backplane 3. screw (3) 4. I/O panel 5. chassis Next steps 1. Replace the I/O panel. See Installing the I/O panel . 2. Follow the procedure listed in After working inside your system . Installing the I/O panel Prerequisites 1. Ensure that you read the Safety instructio[...]

Steps 1. Fold the PPID label around the cable. 2. Push the cable until the cable passes completely through the channel. CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing or installing the I/O cable from the connector on the hard-drive backplane. 3. If locked, rotate the locking tab on the I/O cable connec[...]

Figure 61. Removing and installing the 3.5 inch (x4) hard-drive backplane 1. release tab (2) 2. hard-drive indicators 3. hard-drive connector (4) 4. guide pin 5. hard-drive backplane Installing the hard-drive backplane in the hard-drive tray Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before wor[...]

http://www.Dell.com/XCSeries/XC730xd/MidTray 131[...]

5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not[...]

Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Settings Utility , ensure the USB Management Port Mode is configured as Automatic or Standard OS Use . 5. Replace the keyboard/mouse with a working keyboard/mouse. If the problem is [...]

Troubleshooting iDRAC Direct (laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals . Steps 1. Ensure your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A cable. 2. In the IDRAC Settin[...]

7. Ensure that all network cables are of the proper type and do not exceed the maximum length. Next steps If all troubleshooting fails, see Getting Help . Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in yo[...]

Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is[...]

Steps 1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup. If the date and time are not correct in the System Setup, check the SEL for system battery messages. N[...]

Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered b[...]

3. Install the system cover. 4. Restart your system., Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by t[...]

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed. Next steps If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting an SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoot[...]

Steps 1. Run the appropriate diagnostic test. For more information, see Using system diagnostics . Depending on the results of the diagnostics test, proceed as needed through the following steps. 2. Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for[...]

Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is [...]

4. Ensure that the processor and heat sink are properly installed. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see Using system diagnostics . Next steps If the problem persists, see Getting Help . System messages For a list of event and error messages generated by the system firmware and agents that mo[...]

6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support[...]

System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This [...]

7 Jumpers and connectors System board jumper settings Table 30. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle. The password reset feature is disabled (pins 4–6). NVRAM_CLR The configuration settings are retained at the ne[...]

System board connectors Figure 62. System board jumpers and connectors Item Connector Description 1 J_BP_SIG1 Backplane signal connector 1 2 J_PS_2 PSU 2 connector 3 J_BP_SIG0 Backplane signal connector 0 4 J_BP0 Backplane power connector 0 5 J_SATA_CD Optical drive SATA connector, SATADOM connector 6 J_SATA_TBU Tape backup unit SATA connector 7 J_[...]

Item Connector Description 10 J_NDC Network daughter card connector 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC 8 connector 15 J_CYC System identification connector 16 CYC_ID System identification button 17 J_TPM_MODULE Trusted Platform Module connector 18 J_RISER_2AX Riser 3 connector 19 [...]

Item Connector Description 43 A3, A7, A11, A4, A8, A12 Memory module sockets 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 47 J_FP_USB Front-panel USB connector Disabling a forgotten password The system's software security features include a system password and a setup password. The passwo[...]

8 Technical specifications Processor Processor type Two Intel Xeon processor E5-2600 v3 product family Power AC power supply (per power supply) Wattage 495 W, 750 W, or 1100 W Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. 1908 BTU/hr maximum (495 W power supply) 2891 BTU/hr maximum (750 W power supply)[...]

Expansion Bus NOTE: To use slots 1 through 4, both the processors must be installed. (Slot 5) One full-height, full-length x8 link Riser 3 (default) (Slot 6) One full-height, full-length x8 link Memory Architecture 1333 MT/s, 1600 MT/s, 1866 MT/s or 2133 MT/s DDR4 registered, load-reduced Error Correcting Code (ECC) DIMMs Support for advanced ECC o[...]

Connectors Front USB One 4-pin, USB 2.0-compliant One USB management port/iDRAC Direct Video 15-pin VGA Internal USB One 4-pin, USB 3.0-compliant Internal Dual SD Module Two flash memory card slots with the internal SD module Video Video type Matrox G200eR2 Video memory 16 MB Physical Height 8.73 cm (3.44 inch) Width 48.2 cm (18.98 inch) Depth 75.5[...]

Physical Storage 5% to 95% RH with 33°C (91°F) maximumdew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% Relative Humidity with 29°C (84.2°F)maximum dew point. Maximum vibration Operating 0.26 G rms at 5 Hz to 350 Hz(all operation orientations). Storage 1.88 G rms at 10 Hz to 500Hz for 15 min (all six sides tested).[...]

Physical NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. Conductive dust NOTE: Applies to data center and non-data center environments. Air must be free of conductive dust, zinc whiskers, or other c[...]

Physical For temperatures between 40°C and 45°C, de- rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft). Expanded Operating Temperature Restrictions • Do not perform a cold startup below 5°C. • The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). • 160 W (10 core) processor is[...]

9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in y[...]

Figure 63. Quick Resource Locator 157[...]