Dell XPS M2010 manual

www .dell.com | support.dell.com Dell™ XPS™ M2010 Owner’ s Manual Model PP03X book.book Page 1 Tuesday, February 13, 2007 1:50 PM[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations[...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 About Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 Contents Replacing the Key board Battery . . . . . . . . . . . . . . . . . . . . . . . . . 35 3 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Playing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adjusting the V olume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Adju[...]

Contents 5 Swapping Primary and Secondary Display s . . . . . . . . . . . . . . . . . . 52 Using the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Setting Up the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 T aking a Pictur[...]

6 Contents Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Connecting a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Power Protection Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Surge Pr[...]

Contents 7 Removing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 9 Securing Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . 85 Security Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Compu[...]

8 Contents A program stops responding . . . . . . . . . . . . . . . . . . . . . . . . 98 A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . . . 98 A program is designed fo r an earlier Microsoft Windows operating sy stem 99 A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 99 Dell MediaDirect problems .[...]

Contents 9 RAID Level 0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . 111 RAID Level 1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . 112 Configuring Y our Computer for RAID . . . . . . . . . . . . . . . . . . . 113 Configuring for RAID Using the Intel RAID Option ROM Utility . . . . . . 113 Configuring for RAID Using[...]

10 Contents 15 Dell QuickSet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 16 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 17 Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 AutoT e[...]

Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]

12 Finding Information • How to set up my computer Setup Diagram • Service T a g and Express Service Code • Microsoft W indows License Label • Model Name, electrical rati ngs, Agency approval marks Service T ag and Microsoft ® Windows ® License The service tag label is locat ed inside the computer base battery compartment of your computer[...]

Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the har d drive, and the operating system • Customer Care — Con[...]

14 Finding Information • Information on network activit y , the P ower Management W izard, hotke ys, and other items controlled by Dell QuickSet. Dell QuickSet Help To v i e w Dell QuickSet Help , right-click the icon in the Microsoft W indows taskbar . F or more information on Dell QuickSet, see "Dell QuickSet" on page 135. • How to [...]

About Y our Computer 15 About Y our Computer F ront View 1 camera 2 display latches (4) 3 display 4 speakers (8) 5 MediaDirect button 6 power button 7 keyboar d status lights (4) 8 mouse 9 keyboar d media control buttons 10 touch pad 11 touch pad buttons (2) 12 base media control buttons 13 key bo ard 14 device status lights (5) 15 optical drive 16[...]

16 About Y our Computer CAMERA — Built-in camera for video cap ture, confer encing, and chat. DISPLAY — F or more information about your displa y , see "Using the Display" on page 49. DISPLAY LATCHES (4) — T o keep th e display closed. SPEAKERS (8) — T o adjust the volume of the inte grated speaker , press the volume control butto[...]

About Y our Computer 17 MOUSE — W ireless mouse. F or more information, see "Using the K eyboard and Mouse" on page 27. MEDIA CONTROL BUTTONS — Control playback of media. P ress to open or close the optical drive. If media is present in the closed drive, pressing this button will ope n the drive and eject the media. P ress once to go [...]

18 About Y our Computer TOUCH PAD — P rovides the functionality of a mouse. See "T ouch P ad" on page 33 for more information. TOUCH PAD BUTTONS (2) — Provide the functionality of a mouse. See "T ouch P ad" on page 33 for more information. KEYBOARD — The wireless k eyboard includes a nu meric keypad as well as the W indows[...]

About Y our Computer 19 If the computer is connected to an electr ical outlet, the light operates as follows: – Solid blue: The battery is charging. – Flashing blue: The battery is almost fully charged. – Off: The battery is adequately charged (or e xtern al power is not available to char ge the battery). If the computer is running on a ba tt[...]

20 About Y our Computer USB 2.0 CONNECTORS (2) HEADPHONE CONNECTOR — Attach headphones to the connector . MICROPHONE CONNECTOR — Attach a microphone to the connector for voice or musical input into a sound or telephony program. WIRELESS CONNECTION BUTTON — P uts the computer into discover mode to connect the wireless k eyboard and mouse with [...]

About Y our Computer 21 IEEE 1394 CONNECTOR ( FIREWIRE )— Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras, hard drives, and optical drives. MEDIA MEMORY CARD READER — P rovides a fast and convenient way to vi ew and share digital photos, music, and videos stored on a media memory ca r d. The m[...]

22 About Y our Computer Back V i ew CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire. MODEM CONNECTOR (RJ-11) NETWORK CONNECTOR (RJ-45) NOTI[...]

About Y our Computer 23 DIGITAL - VIDEO INTERFACE (DVI-I) CONNECTOR S- VIDEO TV- OUT CONNECTOR AUDIO /IR BLASTER ADAPTER CONNECTOR AC ADAPTER CONNECTOR — Connects an AC adapter to the computer . The AC adapter converts A C power to the DC power requir ed by the computer . Y ou ca n connect the A C adapter with your computer turned either on or of[...]

24 About Y our Computer NOTICE: When you disconnect the AC adapter cable from the computer , gras p the connector , not the cable itself, and pull firmly but gently to avoid da maging the cable. When you wrap the AC adapter cabl e, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. AIR VENTS (3) — The[...]

About Y our Computer 25 MEMORY MODULE COVER — Covers the compartment that contains the secondary memory module. See "Memory" on page 129. BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See "Using a Battery" on page 55. BATTERY CHARGE GAUGE — Identifi[...]

26 About Y our Computer book.book Page 26 Tuesday, February 13, 2007 1:50 PM[...]

Using the Keyboard and Mouse 27 Using the Keyboard and Mouse Y our computer includes a detachable wir eless ke yboard and a wir eless mouse with Bluetooth ® wireless technology . A wireless connection has b een established (pair ed) between the computer and keyboar d. If the computer does not recognize the ke yboard when you first power up the com[...]

28 Using the Keyboard and Mouse Keyboard Pairing Failed If your computer fails to recognize the k eyboard, follow these steps: 1 P ress the power button to turn the computer off, and then press the power button again to r estart the computer; wait about thr ee minutes for the operating system to load and the computer to initialize the drivers. 2 P [...]

Using the Keyboard and Mouse 29 Pairing the Mouse The Dell™ XPS™ M2010 Mouse Connection W izard la unches the first time you turn on your computer . F ollow the instructions on the wizard to pair your mouse with your computer . Mouse Pairing With the Wizard F ollow the instructions on the W izard: 1 Insert two AA batteries, which are shipped un[...]

30 Using the Keyboard and Mouse 2 P ower on the mouse by sliding the power sw itch on the bottom of the mouse to the On position. The red optical sensor lights when the mouse is on. 3 P ress the wireless (Bluetooth) connection button on the bottom of the mous e to put the mouse into "discover" mode. 4 Click Next on the Wi z a r d within 3[...]

Using the Keyboard and Mouse 31 3 Using the keyboar d or touchpad, select Start → T urn Off Computer → and click Tu r n O f f to shut down the computer , then press the powe r button to restart the computer . W ait about three minutes for the operating system to load and the computer to initialize the drivers. 4 F ollow the instructions on the [...]

32 Using the Keyboard and Mouse Battery Display Functions Wireless Networking T echnology Function Display Switch Power Management Microsoft Windows Logo Key Functions <Fn><F3> Displays the Dell QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 59). <Fn><F2> Enables and disables wi reless 802.11 net[...]

Using the Keyboard and Mouse 33 T o adjust keyboar d operation, such as the charac ter repeat rate, open the Control P anel, click Printers and Other Hardware , and click K eyboard . F or information about the Control P anel, see the Microsoft ® W indows ® Help and Support Center . T o access the Help and Support Center , see "W indows Help [...]

34 Using the Keyboard and Mouse • T o double-click an object, position the cursor on th e object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice. • The touch pad has scrolling capability in the scroll zo ne on the right side of the touch pad. Scrolling is enabled by default. T o disable this feature, mo[...]

Using the Keyboard and Mouse 35 Replacing the Keyboard Battery CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . T o remove the k eyboard battery : 1 T u r n t he ke yb oa rd ov er . 2 Remove the captive screw at the top of the k eyboard battery . 3 Slide the battery [...]

36 Using the Keyboard and Mouse book.book Page 36 Tuesday, February 13, 2007 1:50 PM[...]

Using Multimedia 37 Using Multimedia Playing Media NOTICE: Do not press down on the optical drive when you open or close it. Keep the tray closed when you are not using the drive. Do not block the drive from opening fully . NOTICE: Do not move the compute r while playing media. NOTICE: The optical drive cannot read non standard-sized or -shaped dis[...]

38 Using Multimedia T o remove the disc from the drive: 1 P ress the eject button on the media button panel in front of the optical drive. The drive will rise and eject the disc. 2 Remove the disc. NOTICE: Do not manually push the drive down. 3 P ush the eject button to retract the drive. If yo u wait 30 seconds, the drive will r etract itself. T o[...]

Using Multimedia 39 Adjusting the V olume NOTE: When the speakers are muted, y ou do not hear the media playing. In addition to using the media co ntrol buttons to adjust the volume, you can also adjust the volume in the following way : 1 Click Start → All P rograms → Accessories → Entertainment → V olume Control . 2 Click and drag the bar [...]

40 Using Multimedia Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and preventing media playback, ad just the display properties. 1 Click Start → Control P anel → Display → Settings . 2 Under Screen resolution , click and drag the bar to reduce the r esolution sett[...]

Using Multimedia 41 Using Blank CD, DVD, and BD Media D VD-writable drives can write to both CD and D VD r ecording media. BD-writable drives can write to CD, D VD and BD recor ding media. Use blank CD-Rs to recor d music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic document ation for mo[...]

42 Using Multimedia Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator and open a Creator project. • Do not burn a blank CD-R or CD-RW to its maxi mum capacity ; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-R W drive need s 1–2 MB of the bl[...]

Using Multimedia 43 If the computer is turned on or in standby mode If you press the Dell MediaDir ect button while the computer is turned on or in standby mode, either W indows XP Media Center Manager or Dell Media Experience™ launches, depending on your system setup. If both applications are pr esent , W indows XP Media Center Manager launches.[...]

44 Using Multimedia Using Y our Computer With a TV or Audio Device Use the adapters that came with your Dell compu ter to connect various el ectronic devices to your computer: • Composite video adapter • Component video adapter • Audio/IR Blaster adapter Y our computer has an S-video TV -out connector that, together with a standard S-video ca[...]

Using Multimedia 45 Connecting a Component Video Adapter Use the component video adapter to connect: • High definition TV • High definition DVR or D VD player NOTE: If your TV has a DVI-I connector , use the DVI- I connector instead of the component adapter . Connecting Audio/IR Blaster Adapter 1 s-video TV -out connector 2 component video adap[...]

46 Using Multimedia The audio/IR blaster adapt er has the following ports: The IR blaster output ports are used by W indo ws Media Center to remotely control these e xternal consumer electronics devices: • Satellite box • Cable box •V C R The Digital S/PDIF output (TOSLINK opti cal connection) port is used to connect: • Home theatre receive[...]

Using Multimedia 47 The multi-channel analog audio I/O ports are used to connect: •7 . 1 s p e a k e r s • 5.1 speakers with line input • Monaural/stereo microphones • External audio sources • MP3 players • T ape decks NOTE: Some video and audio cables for connecting your compu ter to a TV or other au dio device may not be included with[...]

48 Using Multimedia 6 Click Dynamic Range Compression and select the most suitable option. 7 Click Apply once, and then click Apply again to return to the main menu scr een. Enabling the Display Settings for a TV NOTE: T o ensure that the display options appear correctly , connect the TV to the computer be fore you enable the display settings. 1 Cl[...]

Using the Display 49 Using the Display Opening the Display Panel 1 Slide the two display latch releases, one on each s ide of the back of the display panel, toward the front of the computer to release the four display latches. T wo latches ar e holding the display panel to th e computer base and two latches are holding the display panel to the keyb[...]

50 Using the Display Adjusting the Display Panel The display on your computer is adju stable, so you can find a viewing an gle that is comfortable for you. NOTICE: Do not position the display so that it blocks the DVD drive from opening completely . Adjusting Brightness When a Dell™ computer is running on battery power , you can conserve power by[...]

Using the Display 51 P ress <Fn><F8> to switch the video image between t he display only , the external device only , or the display and the external device simultaneously . Highli ght your display choice and the display is selected when you release the k eys. Setting Display Resolution and Refresh Rate NOTE: If you change the display r[...]

52 Using the Display 5 Change Screen Area to the appropriate sizes for both displays and click Apply . 6 If prompted to restart the computer , click Apply the new color setting without restarting and click OK . 7 If prompted, click OK to resize your desktop. 8 If prompted, click Ye s to keep the settings. 9 Click OK to close the Display P roperties[...]

Using the Display 53 Setting Up the Camera T o set up your camera, see the printed camera Setup Guide that shipped with your computer . F or additional information on using your camera, see the camera Help file. Accessing Help T o access the camera Help file: 1 Click Start → All P rograms → Logitech → Logitech QuickCam . 2 Then click QuickCap[...]

54 Using the Display book.book Page 54 Tuesday, February 13, 2007 1:50 PM[...]

Using a Battery 55 Using a Battery Replacing the Battery CAUTION: Using an incompatible battery may increase the ri sk of fire or explosion. Replace the battery only with a compatible battery purcha sed from Dell. The battery is des igned to work wi th your Dell™ computer . Do not use a battery from other computers with your computer . CAUTION: B[...]

56 Using a Battery 3 Insert the battery straight down into the battery compartment with the battery access door in the open position. 4 Slide the battery in the direction of the #1 arrow until it snaps into place. book.book Page 56 Tuesday, February 13, 2007 1:50 PM[...]

Using a Battery 57 5 Close the battery access door by pu shing it down with your finger . Removing the Battery 1 Ensure that the computer is turned off. 2 Slide the battery latch release on the bottom of the computer in the dir ection of the #1 arrow . The battery access door will pop up. 1 battery access door 1 book.book Page 57 Tuesday, February [...]

58 Using a Battery 3 Using your thumbs, slide the battery in the direction of the #2 arrow by inserting one thumb into the recess ne xt to the battery access door and th e other thumb into the indention surrounding the #2 arrow . 4 Lift the battery straight up and out of the computer . Battery Performance NOTE: For information about the Dell warr a[...]

Using a Battery 59 Battery operating time varies dep ending on operating conditions. NOTE: Battery operating time (the time the battery can hold a charge) decrea ses over time. De pending on how often the battery is used and the conditions under which it is used, y ou may need to purchas e a new battery during the life of your computer . NOTE: It i[...]

60 Using a Battery Microsoft Windows Power Meter The Microsoft W indows P ower Meter indicates the re maining battery char ge. T o check the P ower Meter , double-click the icon on the taskbar . If the computer is connected to an el ectrical outlet, a icon appears. Charge Gauge By either pressing once or pr essing and holding the status button on t[...]

Using a Battery 61 Charging the Battery NOTE: When the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 90 minutes. Full battery charge time will be long er . Charge time is lo nger with the comp uter turned on. Y ou can leave the battery in the computer for as long as you like. The battery’ s [...]

62 Using a Battery Standby Mode Standby mode conserves power by turning off the display and the hard drive after a pr edetermined period of inactivity (a time-out). When the comp uter exits standby mode, it r eturns to the same operating state it was in before entering standby mode. NOTICE: If your computer loses AC and battery power while in stan [...]

Using a Battery 63 T o manually enter hibernate mode: • C lick the Start button, click T urn off computer , and then click Hibernate . or • Depending on how you set the power management options in the P ower Options P roperties window or the QuickSet P ower Management W izard, use one of the following methods to enter hibernate mode: – Pr ess[...]

64 Using a Battery book.book Page 64 Tuesday, February 13, 2007 1:50 PM[...]

Setting Up Y our Computer 65 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or mo re of the following In ternet connection options: • Dial-up connections that pr[...]

66 Setting Up Y our Computer 4 In the next window , click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet serv ice providers (ISP s) . • If you have already obtained setup information fr om your ISP , but you did not r eceive a setup disc, click Set up my connection manually . •[...]

Setting Up Y our Computer 67 Prepare the New Computer for the File T ransfer 1 Start the F iles and Settings T ransfer W izard by clicking Start → All P rograms → Accessories → System T ools → F iles and Settings T ransfer Wizard . 2 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 3 On the Which computer i[...]

68 Setting Up Y our Computer Create a Wizard Disk 1 Start the F iles and Settings T ransfer W izard by clicking Start → All P rograms → Accessories → System T ools → F iles and Settings T ransfer Wizard . 2 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 3 On the Which computer is this? screen, click New C[...]

Setting Up Y our Computer 69 Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a printer to the computer . See the documentation that came with the p rinter for setup informat ion, including how to: • Obtain and install updated drivers. • Connect the printer to the computer . • L oad paper and install the to[...]

70 Setting Up Y our Computer 3 T u rn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary . See th e documentation that came with your printer . Power Protection Devices Several devices are available to protect against power fluctuations and failur es[...]

Setting Up Y our Computer 71 NOTICE: Most surge protectors do not prot ect against power fluc tuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your ar ea, disconnect the te lephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telep[...]

72 Setting Up Y our Computer book.book Page 72 Tuesday, February 13, 2007 1:50 PM[...]

Using Networks (LAN or Wireless) 73 Using Networks (LAN or Wireless) Phy sically Connecting to a Network or Broadband Modem Before you connect your computer to a network , the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r connector[...]

74 Using Networks (LAN or Wireless) NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall prov ided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup W izard and follow the instructions on the scr een. Wireless Local Area Network (WLA[...]

Using Networks (LAN or Wireless) 75 If W ireless Network Connection appears, you have a wir eless network card. T o view detailed information about the wireless network car d: 1 Right-click Wireless Network Connection. 2 Click P roperties . The Wireless Network Connection P roperties window appears. The wireless network card’s name and model numb[...]

76 Using Networks (LAN or Wireless) 11 Tu r n o n only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 T u rn on your wir eless router and wait for at lea st 2 minutes for the wir eless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your compu[...]

Using Networks (LAN or Wireless) 77 T o determine which wireless configuration utilit y is managing your wireless network car d: 1 Click the Start button, point to Settings , and then click Control P anel . 2 Double-click Network Connections . 3 Right-click the Wireless Network Connection icon, and then click V iew A vailable W ireless Networks . I[...]

78 Using Networks (LAN or Wireless) Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer ’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the [...]

Using Networks (LAN or Wireless) 79 T o check your Mobile Broadband card in the Help and Support Center : 1 Click the Start button and click Help and Support . 2 Under Pick a ta sk , click Use T ools to view your computer information and diagnose problems . 3 Under T ools , click My Computer Information and then click F ind information about the ha[...]

80 Using Networks (LAN or Wireless) book.book Page 80 Tuesday, February 13, 2007 1:50 PM[...]

Using Cards 81 Using Cards Supported Cards Y our computer has two slots for memory storage me dia that provides a fast and convenient way to view and share digital photos, music, and videos stor ed on a media memory ca rd, and one slot for an ExpressCar d for WW AN support. Cards are available for purchase from Dell. NOTE: Y our computer does n ot [...]

82 Using Cards ExpressCard Reader NOTE: PCMCIA cards will not work in the ExpressCard reader . The ExpressCar d slot has one connector that supports both 34-mm and 54-mm ExpressCards. F or more information on WW AN support with the ExpressCar d, see "Mobile Broadband or W ireless W ide Area Network (WW AN)" on page 78. Extended Cards An e[...]

Using Cards 83 T o insert a card: 1 Hold the card with its orientation symbol pointing into the slot and the top side of the car d facing up. The latch may need to be in the "in" position before you insert the car d. 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too much resistance[...]

84 Using Cards book.book Page 84 Tuesday, February 13, 2007 1:50 PM[...]

Securing Y our Computer 85 Securing Y our Computer NOTE: For information on how to secure your computer wh ile traveling, see "T rave ling With Y our Computer" on page 117. Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the loc[...]

86 Securing Y our Computer • Do not share your passwor d with other people. • Ensure that people are not watching you when you type your passwor d. NOTICE: Passwords provide a high level of security for data in your computer or hard dr ive. However , they are not foolproof. If you require more security , obta in and use additional forms of prot[...]

T roubleshooting 87 T roubleshooting Dell T echnical Update Service The Dell™ T echnical Update service provides proactive e-mail notification of software and har dwar e updates for your computer . The service is free an d can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell T echnic al Upd[...]

88 T roubleshooting b P r ess and hold the <Fn> key while powering the computer on. NOTE: If you see a message stating that no diagnostics utility partitio n has been found , run the Dell Diagnostics from the Drivers and Utilities disc. The computer runs the P r e-boot System Assessment, a series of initial tests of your system board, keyboar[...]

T roubleshooting 89 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructi[...]

90 T roubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities disc , remove the disc. 5 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The Del[...]

T roubleshooting 91 Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View frequently ask ed questions • L earn more about the Dell Support Utility • T urn the Dell [...]

92 T roubleshooting NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. D ISK WILL NOT EJECT — P ress the eject button again. If pr oblem continues, restart the system. Problems writing to an optical drive C LOSE OTHER PROGRAMS — The optical drive must receive a steady str eam of [...]

T roubleshooting 93 E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is connected to a digital telephone network. C HECK THE M ICROSO[...]

94 T roubleshooting S CAN THE COMPUTER FOR SPYWARE — If you are e xperiencing slow comp uter performance, you frequently receive pop-up advertisements, or you ar e having problems connect ing to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spywar e protection (your program may requir e a[...]

T roubleshooting 95 G ENERAL FAILURE — The operating system is unable to carry out the command. The message is usually followed by specific information—for ex ample, Printer out of paper . T ake the appropriate action. H ARD - DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Run the Har d- Disk Drive tests in the [...]

96 T roubleshooting M EMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the me mory modules (see "Memory" on page 129) and, if necessary , replace them. M EMORY ODD / EVEN LOGIC FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be[...]

T roubleshooting 97 T IME - OF - DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may requir e replacing. See "Coin-Cell Battery" on page 134. T IME - OF - DAY NOT SET - PLEASE RUN THE S YS T E M S ETUP PROGRAM — The time or date stor ed in the system setup program does not match the syst em cloc[...]

98 T roubleshooting Keyboard problems C OMPUTER BASE DOES NOT RECOGNIZE WIRELESS KEYBOARD — See "P airing the Keyboard" on page 27. R UN THE KEYBOARD DIAGNOSTICS TESTS — R un the PC-A T Compatible Keyboar ds tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87. If the tests indicate a defective keyboar d, contact[...]

T roubleshooting 99 A program is designed for an earlier Microsoft Windows operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — The P rogram Compatibility W izard configures a program so it runs in an environment similar to n on- W indows XP operating system environments. 1 Click the Start button, point to All P rograms → Accessories , [...]

100 T roubleshooting Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with th e operating system installed on your computer . • Ensure that your computer meets the minimum hardwa r e requirements needed to run the softwar e.[...]

T roubleshooting 101 I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see "Memory" on page 129) to ensure that your computer is successfully communicating with the memory . • Ensure that you are following the memory in stallation guidelines. See "Memory" on page 129. • Run the Dell Diagnostics. See[...]

102 T roubleshooting • Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network. If the searching state persists, ensu re that the signal str ength is adequate. • No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network. Ensure that the signal str ength is adequat[...]

T roubleshooting 103 NOTE: Battery operating time (the time the battery can hold a charge) decrea ses over time. De pending on how often the battery is used and the conditions under which it is used, y ou may need to purchas e a new battery during the life of your computer . C HECK THE BATTERY STATUS LIGHT — If the battery status light flashes or[...]

104 T roubleshooting E NSURE THAT THE PRINTER IS TURNED ON . C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables are secur ely connected to the printer and the computer . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing[...]

T roubleshooting 105 No sound from integrated speakers A DJUST THE W INDOWS VOLUME CONTROL — Double-click the speak er icon in the lower -right corner of your screen. Ensur e that the volume is turned up an d that the sound is not mu ted. Adjust the volume, bass, or treble controls to eliminate distortion. A DJUST THE VOLUME USING KEYBOARD SHORTC[...]

106 T roubleshooting T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD — 1 Shut down the computer . 2 Disconnect the mouse if using a USB mouse. 3 T u rn on the computer . 4 At the W indows desktop, use the touch pad to move the curs or around, select an icon, and open it. If the touch pad operates correctly , the mouse may be d[...]

T roubleshooting 107 If the display is difficult to read A DJUST THE BRIGHTNESS — P ress <Fn> and the up- or down-arrow k ey . M OVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your e xternal speaker system includes a subwoofer , ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monito[...]

108 T roubleshooting book.book Page 108 Tuesday, February 13, 2007 1:50 PM[...]

Sy stem Setup Program 109 Sy stem Setup Program Overview NOTE: Y our operating sy stem may automat ically configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. (An exception is the External Hot Key option, which you can disable or enable only through sy stem setup.) Fo r more informati[...]

110 Sy stem Setup Program Sy stem Setup Screens NOTE: For information about a specific item on a sy stem setup screen, highlig ht the item and see the Help area on the screen. In System Setup, primary categories of settings are li sted on the left. T o view the types of settings in a category , highlight the category and press <Enter>. Wh en [...]

Sy stem Setup Program 111 Performing a One-T ime Boot Y ou can set a one-time-only boot sequence without entering system setup. (Y ou can also use this procedure to boot the Dell Diagnostics on the di agnostics utility partit ion on your hard drive.) 1 Shut down the computer through the Start menu. 2 Connect the computer to an electrical outlet. 3 [...]

112 Sy stem Setup Program Another advantage of a R AID level 0 configuration is that it utilizes the full capacities of the drives. F or example, if you have two 100-GB drives install ed, you have 200 GB on which to stor e data. NOTICE: Because RAID level 0 configurations provide no data redunda ncy , if one drive fails , then the data on the other[...]

Sy stem Setup Program 113 If a drive failure occurs, subsequent r ead and write operations are dir ected to the surviving drive. A replacement drive can then be r ebuilt using the data from the surviving drive. Also, because data is duplicated on both drives, a R AID level 1 configurati on using two 120-GB hard drives collectively has a maximum of [...]

114 Sy stem Setup Program Creating a RAID Level 0 or a RAID Level 1 Configuration NOTICE: Y ou will lose any data on your hard drives when you create a RAID configura tion using the following procedure. Back up data you want to keep before continuing. NOTE: Use the following procedure on ly if you are reinstalli ng your operating sy stem. Do not us[...]

Sy stem Setup Program 115 Configuring for RAID Using the Intel Matrix Storage Manager If you already have one har d drive with the operating system installed on it, and you want to add a second hard drive and r econfigure both drives into a R AID volume without losing the e xisting operating system and any data, you need to use the migrating option[...]

116 Sy stem Setup Program 9 On the Select Member Hard Drive screen, double-click the har d driv e to select the member drive to span the array and click Next . 10 F or RAID 0, on the Specify V olume Size screen, select the V olume Size you want, and click Next . F or RAID 1, skip to step 11. NOTE: In the following step, you will lose all data conta[...]

T raveling With Y our Computer 117 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case. Use the Service T ag, which is located in the battery compartment of your computer (see "Re[...]

118 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTE: Check with your airline when planning a trip. Due to the phy sical dimensions of your computer , it may not qualify as carry-on luggage. If your co mputer does not qualify as carry-on lug gage, purchase a h[...]

Reinstalling Software 119 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices require a driver program. A driver acts like a translator between the devi ce and any other programs that use the device. Each device has its own set of specialized co mmands tha[...]

120 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other so urces, your compute r might not work correctly . Using Windows XP Device Driver Rollback If a problem occurs[...]

Reinstalling Software 121 The drivers that are used by your comp uter ar e automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window . 6 Click the driver that you want to reinstall and follow the instructions on the scr een. If a particular driver is not listed, then that driver is not requir e[...]

122 Reinstalling Software 5 Double-click the name of the device fo r which you are installing the driver . 6 Click the Driver tab and click Update Driver . 7 Click Install from a list or specific location (Advanced) and click Next . 8 Click Browse and browse to the location to which yo u previously copied the driver files. 9 When the name of the ap[...]

Reinstalling Software 123 Creating a Restore Point 1 Click the Start button and click Help and Support . 2 Click the task for System Restore . 3 F ollow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver , use Device Driver Rollback (see page 120) to resolve the p[...]

124 Reinstalling Software Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of free hard-disk space available, System Restor e is automatically disabled. T o see if System Restore is enabled: 1 Click the Start button and click Control Pa n e l . 2 Click P erformance and Maintenance . 3 Click System . 4 Click the System Res[...]

Reinstalling Software 125 4 P ress <F2> immediately after the DELL™ logo appears. If the operating system logo appears, wait until yo u see the W indows desktop, and then shut down the computer and try again. 5 F ollow the instructions on the scr een to complete the installation. book.book Page 125 Tuesday, February 13, 2007 1:50 PM[...]

126 Reinstalling Software book.book Page 126 Tuesday, February 13, 2007 1:50 PM[...]

Adding and Replacing Parts 127 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 127 and [...]

128 Adding and Replacing Parts CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal moun ting bracket. Hold a component such as a [...]

Adding and Replacing Parts 129 c Using your thumbs, slide the battery in the dire ction of the #2 arrow by inserting one thumb into the recess ne xt to the battery access door and the other thumb into the indention surrounding the #2. d Lift the battery straight up and out of the computer . 6 P ress the power button to ground the system board. 7 Re[...]

130 Adding and Replacing Parts NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you begin working inside the computer . See "Replacin g the Battery" on page 55. The computer has two memory slots, DIMM A and DI MM B, located under the memory module cover . If you replace or upgrade the memory in your co[...]

Adding and Replacing Parts 131 NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector . NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connect or [...]

132 Adding and Replacing Parts Mini Card If you order ed a wireless LAN (WLAN) car d with your computer , the card is alr eady installed. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr [...]

Adding and Replacing Parts 133 b Release the card by pr essing the metal securing tabs until the card pops up slightly . c Lift the card out of its connector . NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. 5 Install the card: NOTICE: T o avoid damaging the card, ens[...]

134 Adding and Replacing Parts Coin-Cell Battery CAUTION: Before performing the followin g procedures, follow the sa fety instructions in your Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching a connector on the ba ck panel of the computer . NOTICE: [...]

Dell QuickSet 135 Dell QuickSet NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell QuickSet, you can start it b[...]

136 Dell QuickSet book.book Page 136 Tuesday, February 13, 2007 1:50 PM[...]

Specifications 137 Specifications Processor P rocessor type Intel ® Core™ Duo processor L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 533 or 667 MHz Sy stem Information System chipset Mobile Intel 945 Data bus width 64 bits DR AM bus width 64 bits P rocessor address bus width 36 bits Memory Memory module connector two u[...]

138 Specifications D VI-I (Digital Video Interface) 24-pin connector Audio/ IR blaster connector Communications Modem: Ty p e v .92 56K MDC Controller softmodem Interface Intel HDA bus Network adapter 1 GB Ethernet LAN on system board W ireless internal WLAN and Bluetooth ® wireless support, WW AN via ExpressCar d, Graphics Controller A TI Radeon [...]

Specifications 139 Internal speaker amplifier 5- W/chan nel into 16 ohm in the display (10 W total) 5- W/channel into 12 ohm subwoofer in the base (5 W total) 15 W total system power V olume controls Keyboar d shortcuts or program menus Display T ype (active-matrix TFT) WSXGA+ Dimensions: Height 453.5 mm typ (17.85 inches) Wi d t h 294.5 typ (11.59[...]

140 Specifications Keyboard W ireless interface to system base with Bluetooth wireless technology Number of keys 100 (U.S.); 101 (Europe); 105 (Japan) Key travel: Regular keys 3.0 mm ± 0.3 mm (0.12 inch ± 0.01 inch) Hot keys 1.5 mm ± 0.2 mm (0.59 inch ± 0.01 inch) T ouch pad buttons 1.5 mm ± 0.2 mm(0.59 inch ± 0.01 inch) Key spacing 19.05 mm [...]

Specifications 141 T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 100–240 V AC Input current (maximum) 2.5 A Input frequency 50–60 Hz Output current 7.7 A Output power 150 W Rated output voltage 19.5 VDC Dimensions: Height 40 mm (1.57 inches) Wi d t h 85 mm (3.35 [...]

142 Specifications ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCar d connector one Expr essCard slot (54 mm) 1.5 V and 3.3 V Cards supported ExpressCar d/34 (34 mm) and ExpressCar d/54 (54 mm) ExpressCar d connector size 26 pins Media Memory Card Reader Media memory card r eader wit[...]

Specifications 143 Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storag[...]

144 Specifications book.book Page 144 Tuesday, February 13, 2007 1:50 PM[...]

Obtaining Assistance 145 Obtaining Assistance CAUTION: If you need to remove the comp uter covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Complete the procedures in "T roubleshooting" on page 87. 2 R un the Dell Diagnostics (see "Dell Diagnostics" on page 87). 3 Make a copy of the Dia[...]

146 Obtaining Assistance www .dell.com/la/ (Latin American countries) www .dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user anonymous , and use your e-mail address as your passwor d. • Electronic Support Service mobile_support@us.dell.com support@us.dell.com apsupport@dell.com (Asian/P acific countries[...]

Obtaining Assistance 147 T o contact Dell's support service, see "Obtaining As sistance" on page 145 and then call the number for your country as listed in "Contacting Dell" on page 150. Problems With Y our Order If you have a problem with your order , such as miss ing parts, wrong parts, or incorrect billing, contact Dell [...]

148 Obtaining Assistance Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automate d-support telephone sy stem direct your call more efficiently . Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 149). If possible, turn on your computer before you call D[...]

Obtaining Assistance 149 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code located in the battery compartment): Expres s Service Code: Return Material Authorization Number ( if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, [...]

150 Obtaining Assistance Contacting Dell Y ou can contact Dell throug h the Internet and by phone: NOTE: T oll-free numbers are for use withi n the country for which they are listed. NOTE: In certain countries, support speci fic to Dell XPS computers is avai lable at a separate telephone number listed for participating countries. If yo u do not see[...]

Obtaining Assistance 151 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Online Support www .dell.com.ar E-mail for Desktops and P ortables la-techsupport@dell.com E-mail for Servers and EMC ® Storage P roducts la_enterprise@dell.com Customer Service toll-free: 0-800-444-0730 T echnical Support – Dell P ower[...]

152 Obtaining Assistance Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 Online Support support.euro .dell.com tech_support_central_europe@dell.co m T echnical Support for XPS computers only 08 20 24 05 30 81 Home/Small Business Sales 08 20 24 05 30 00 Home/Small Business F ax 08 20 24 05 30 49 Home/Small Business Cus[...]

Obtaining Assistance 153 Brazil International Access Code: 00 Country Code: 55 City Code: 51 Online Support www .dell.com/br BR_T echSupport@dell.com Customer Service and T ech Support 0800 970 3355 T echnical Support F ax 51 2104 5470 Customer Service F ax 51 2104 5480 Sales 0800 970 3390 British V irgin Islands T echnical Support, Customer Servic[...]

154 Obtaining Assistance Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status www .dell.ca/ostatus Online Support support.ca.dell.com AutoT ech (automated Hardwar e and W arranty Support) toll-free: 1-800-247-9362 Customer Service Home/Home Office toll-free: 1-800-847-4096 Small Business toll-free: 1-800-906-3355 Medium/[...]

Obtaining Assistance 155 China (Xiamen) Country Code: 86 City Code: 592 Online Support support.dell.com.cn T echnical Support E-mail support.dell.com.cn/email Customer Service E-mail customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support – XPS computers only toll-free: 800 858 0540 T echnical Support – Dell™ Dimension™[...]

156 Obtaining Assistance Costa Rica Online Support www .dell.com/cr la-techsupport@dell.com T echnical Support, Customer Service, Sales 0800-012-0231 Czech Republic (P rague) International Access Code: 00 Country Code: 420 Online Support support.euro .dell.com czech_dell@dell.com T echnical Support 22537 2727 Customer Service 22537 2707 Fa x 22537 [...]

Obtaining Assistance 157 El Salvador Online Support www .dell.com/sv la-techsupport@dell.com T echnical Support, Customer Service, Sales 800-6132 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Online Support support.euro .dell.com fi_support@dell.com T echnical Support 0207 533 555 Customer Service 0207 533 538 Sw[...]

158 Obtaining Assistance Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 Online Support support.euro .dell.com tech_support_central_europe@dell.co m T echnical Support for XPS computers only 069 9792 7222 T echnical Support 069 9792-7200 Home/Small Business Customer Service 0180-5-224400 Global Segment Customer Ser[...]

Obtaining Assistance 159 Hong Kong International Access Code: 001 Country Code: 852 Online Support support.ap.dell.com support.dell.com.cn/email T echnical Support – XPS computers only 00852-3416 6923 T echnical Support – Dimension and Inspiron 00852-2969 3188 T echnical Support – OptiPlex, Latitude, and Dell P recision 00852-2969 3191 T echn[...]

160 Obtaining Assistance India Online Support support.ap.dell.com P ortable and Desktop Support Desktop Support E-mail india_support_desktop@dell.com P ortable Support E-mail india_support_notebook@dell.com Phone Numbers 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045 Server Support E-mail india_support_Se[...]

Obtaining Assistance 161 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 Online Support support.euro .dell.com dell_direct_support@dell.com T echnical Support XPS computers only 1850 200 722 Business computers 1850 543 543 Home computers 1850 543 543 At Home Support 1850 200 889 Sales Home 1850 333 200 Small Busine[...]

162 Obtaining Assistance Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Online Support support.euro .dell.com Home and Small Business T echnical Support 02 577 826 90 Customer Service 02 696 821 14 Fa x 02 696 821 13 Switchboard 02 696 821 12 Corporate T echnical Support 02 577 826 90 Customer Service 02 577 825 55 Fa x [...]

Obtaining Assistance 163 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Online Support support.jp.dell.com T echnical Support – XPS computers only toll-free: 0120-937-786 T echnical Support outside of Japan – XPS computers only 81-44-520-1235 T echnical Support – Dimension and Inspiron toll-free: 0120-198-226 T[...]

164 Obtaining Assistance Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Online Support support.ap.dell.com T echnical Support for XPS computers only toll-free: 080-999-0283 T echnical Support, Customer Service toll-free: 080-200-3800 T echnical Support – Dimension, PDA, Electronics, and Accessories toll-free: 080-200-3[...]

Obtaining Assistance 165 Mexico International Access Code: 00 Country Code: 52 Online Support www .dell.com/mx la-techsupport@dell.com T echnical Support 001-866-563-4425 Sales 50-81-8800 or 001-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 001-800-888-3355 or 001-866-851-1754 Montserrat Online Support la-tec[...]

166 Obtaining Assistance Nicaragua Online Support www .dell.com/ni la-techsupport@dell.com T echnical Support, Customer Service, Sales 001-800-220-1377 Norway (L ysaker) International Access Code: 00 Country Code: 47 Online Support support.euro .dell.com T echnical Support for XPS computers only 815 35 043 T echnical Support 671 16882 Relational Cu[...]

Obtaining Assistance 167 Puerto Rico Online Support www .dell.com/pr la-techsupport@dell.com T echnical Support toll-free: 1-866-390-4695 or 1-866-851-1760 Customer Service and Sales 1-877-537-3355 St. Kitts and Nevis Online Support www .dell.com/kn la-techsupport@dell.com T echnical Support, Customer Service, Sales toll-free: 1-866-540-3355 St. Lu[...]

168 Obtaining Assistance Slovakia (P rague) International Access Code: 00 Country Code: 421 Online Support support.euro .dell.com czech_dell@dell.com T echnical Support 02 5441 5727 Customer Service 420 22537 2707 Fa x 02 5441 8328 T ech F ax 02 5441 8328 Switchboard (Sales) 02 5441 7585 South Africa (Johannesburg) International Access Code: 09/091[...]

Obtaining Assistance 169 Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 Online Support support.euro .dell.com T echnical Support for XPS computers only 77 134 03 40 T echnical Support 08 590 05 199 Relational Customer Service 08 590 05 642 Home/Small Business Customer Service 08 587 70 527 Employee P urchase P [...]

170 Obtaining Assistance Thailand International Access Code: 001 Country Code: 66 Online Support support.ap.dell.com T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 0060 07 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 1800 0600 09 Customer Service toll-free: 1800 006 007 (option[...]

Obtaining Assistance 171 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Online Support support.euro .dell.com dell_direct_support@dell.com Customer Service Online support.euro .dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/P ublic Sector Sales 01344 860 456 Customer S[...]

172 Obtaining Assistance U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Dell Services for the De af, Hard-of -Hearing, or Speech-Impaired toll-free: 1-877-DELL T TY (1-877-335-5889) Fa x toll-free: 1-800-727-8320 T echnical Support support.dell.com XPS toll-free: 1-800-232-8544 Home and Home Office toll-free: 1-800-624-9896 [...]

Obtaining Assistance 173 U.S. V irgin Islands Online Support www .dell.com/vi la-techsupport@dell.com T echnical Support, Customer Service, Sales toll-free: 1-877-702-4360 V enezuela Online Support www .dell.com/ve la-techsupport@dell.com T echnical Support, Customer Service, Sales 0800-100-4752 Country (City) International Access Code Country Code[...]

174 Obtaining Assistance book.book Page 174 Tuesday, February 13, 2007 1:50 PM[...]

Appendix 175 Appendix Caution Regarding Safety and Bluetooth devices The Dell™ Bluetooth ® Module, like other radio devices, emits radio fr equency electromagnetic energy . The level of energy emitted by these devices, however , is less than the electromagnetic energy emitted by other wireless devices such as mobi le phones. The Dell Bluetooth M[...]

176 Appendix Computer , Keyboard, and Display CAUTION: Before you clean your computer , dis connect the computer from the elec trical outlet and remove any installed batteries. Clean your comput er with a soft cloth dampened with w ater . Do not use liquid or aerosol cleaners, which may co ntain flammable substances. • Use a can of compressed air[...]

Appendix 177 FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency ener gy an d, if not installed and used in accordance with the manufactur er ’s instruction manua l, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Cl[...]

178 Appendix book.book Page 178 Tuesday, February 13, 2007 1:50 PM[...]

Glossary 179 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

180 Glossary bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output. bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic d[...]

Glossary 181 disk striping — A technique for spr e ading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width . DMA — direct memory access — A channel that allows certain types of data t[...]

182 Glossary Express Service Code — A numeric code located on a sticker on your Dell™ comp uter . Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be avai lable in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your disp[...]

Glossary 183 Hz — hertz — A unit of freq uency measur ement that equals one cycle per second . Computers and elec tronic devices ar e often measur ed in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — integrated circuit — A semiconductor wafer , or chip, on which thousands or millions of tiny electronic compone[...]

184 Glossary MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to har d drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay [...]

Glossary 185 PCI — peripheral component interconnect — PCI is a local bus that supports 32 -and 64-bit data paths, providing a high-speed data path between the processor and devices such as vide o , drives, and networks. PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices [...]

186 Glossary RPM — r evolutions per min ute — The number of rotations that occur per minute . Hard drive speed is often measur ed in rpm. RT C — real time clock — Battery-powered clock on the system board that k eeps the date and time after you shut down the computer . RT C R S T — r eal-time clock reset — A jumper on the system board o[...]

Glossary 187 SXGA — super -extended graphics array — A video standard for video car ds an d controllers that supports resolutions up to 1280 x 1024. SXGA+ — super -extended graphics array plus — A video standard for video car ds an d controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your com[...]

188 Glossary virus — A program that is designed to inconvenience you or to destroy data stored on your computer . A virus program moves from one computer to another through an infected disk, software down loaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a b[...]

Index 189 Index A AC adapter connector description, 2 3 system view , 2 2 adapter A C , 141 Audio/IR blaster , 4 5 component video , 4 5 composite video , 4 4 air vents description, 2 4 system view , 2 4 anti-virus software, 91, 94, 100 audio device connecting, 4 4 enabling, 4 7 audio . See sound Audio/IR blaster adapter connector description, 2 3 [...]

190 Index 190 Index crashes, 9 8 - 9 9 re store to pr evious state, 1 2 2 s l o w p e r f o r m a n c e , 94, 100 specifications, 1 3 7 stops responding, 9 8 turning off, 1 2 7 conflicts software and har dware incompatibilities, 1 2 2 connecting audio device, 4 4 TV , 4 4 contacting Dell, 150 copying CDs general information, 4 0 helpful tips, 4 2 h[...]

Index 191 E End User License Agreement, 11 ergonomics information, 11 error messages, 94 ExpressCar d reader description, 2 1 system view , 2 1 F fan air vents description, 2 5 system view , 2 5 FCC notice, 177 F iles and Settings T ransfer Wi z a r d , 6 6 firewall W indows XP , 7 9 firewir e description, 2 1 firewir e. See IEEE 1394 G glossary , [...]

192 Index 192 Index installing, 1 2 9 r e m o v i n g , 130 memory module cover description, 2 5 system view , 2 5 messages error , 9 4 microphone connector description, 2 0 system view , 2 0 Microsoft W indows XP Media Center Edition, 14, 43 mini car d See WLAN card Mobile Broadband Network (WW AN) about, 7 8 card, 7 8 connecting, 7 9 ExpressCar d[...]

Index 193 regulatory information, 11 reinstalling W indows XP , 1 2 2 rem o te co n tr o l instructions, 14 resolution setting, 5 1 ResourceCD, 120 about, 1 1 See also Drivers and Utilities CD S S/PDIF digital audio enabling, 4 7 safety Bluetooth devices, 1 7 5 instructions, 1 1 scanner troubleshooting, 1 0 4 security cable slot description, 1 9 sy[...]

194 Index 194 Index p o w e r , 102 power light conditions, 1 0 2 p r i n t e r , 103 program crashes, 9 8 program stops r esponding, 9 8 programs and W indows compatibility , 9 9 re store to pr evious state, 1 2 2 scanner , 1 0 4 slow computer p e r f o r m a n c e , 94, 100 s o f t w a r e , 98-100 sound and speakers, 1 0 4 s p e a k e r , 104 s [...]