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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Desa A, B, C. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Desa A, B, C o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Desa A, B, C se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Desa A, B, C, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Desa A, B, C debe contener:
- información acerca de las especificaciones técnicas del dispositivo Desa A, B, C
- nombre de fabricante y año de fabricación del dispositivo Desa A, B, C
- condiciones de uso, configuración y mantenimiento del dispositivo Desa A, B, C
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Desa A, B, C no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Desa A, B, C y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Desa en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Desa A, B, C, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Desa A, B, C, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Desa A, B, C. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
LO PILOT OFF HI UNVENTED (VENT -FREE) GAS LOG HEA TER OWNER’S OPERATION AND INSTALLATION MANUAL Remote-Ready and Variable Manually-Controlled Models Also Design-Certified As Vented Decorative Appliances Save this manual for future reference. Save this manual for future reference. WARNING: If the information in this manual is not followed exactly,[...]
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Página 2
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 2 TABLE OF CONTENTS SAFETY INFORMA TION ............................................................ 2 PRODUCT IDENTIFICA TION ..................................................... 3 OPTIONAL REMOTE CONTROL ACCESSORIES .................... 4 LOCAL CODES[...]
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Página 3
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 3 3 SAFETY INFORMA TION Continued PRODUCT IDENTIFICA TION Figure 1 - Product Identification 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place[...]
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Página 4
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 4 LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54 *. *Available from: American National Standards Institute, Inc. 1430 Broadway[...]
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Página 5
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 5 5 40,000 33,000 73,000 Unusually tight construction is defined as construction where: a. walls and ceilings exposed to the outside atmosphere have a contin uous water vapor retar der with a rating of one perm (6 x 10 -11 kg per pa-sec-m 2 ) or less wi[...]
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Página 6
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 6 AIR FOR COMBUSTION AND VENTILA TION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings[...]
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Página 7
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 7 7 INST ALLA TION NOTICE: This heater is intended for use as supple- mental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system ?[...]
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Página 8
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 8 Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured fireplace, or listed vent-free firebox. Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling A. Clearances from t[...]
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Página 9
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 9 9 INST ALLA TION Continued MANTEL CLEARANCES In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a [...]
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Página 10
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 10 INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material. If your heater is a manually[...]
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Página 11
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 11 11 INST ALLA TION Continued Heater Gas Regulator Flexible Gas Hose (if allowed by local codes) Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator (Variable Manually-Controlled and Thermostatically-Controlled Models Only) Figure 13 - Atta[...]
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Página 12
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 12 Propane/LP Supply Tank External Regulator CONNECTING TO GAS SUPPLY WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pres- sure regulator. WARNING: A qualified service person must con- nect heater to gas [...]
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Página 13
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 13 13 INST ALLA TION Continued Figure 16 - Gas Connection (Variable Manually-Controlled and Thermostatically-Controlled Models Only) * Purchase the optional CSA design-certified equipment shutoff valve from your dealer . See Accessories , page 36. **Min[...]
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Página 14
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 14 INST ALLA TION Continued Figure 18 - Equipment Shutoff Valve Figure 19 - Checking Gas Joints (propane/LP only) Thermostat Gas Valve or Control Valve Location Propane/LP Supply Tank Equipment Shutoff Valve ON POSITION OFF POSITION Open Closed Equipmen[...]
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Página 15
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 15 15 INSTALLATION Installing Logs (Cont.) Middle Log (#2) Metal Post Metal Post Groove Groove Grate Figure 22 - Installing Middle Log (#2) [18" Variable Manually- Controlled Set Shown] Rear Log (#3) Peg Grate Prong Grate Prong Rear Burner Groove i[...]
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Página 16
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 16 OPERA TING HEA TER WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing prop- erty damage, personal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. When lighting the pil[...]
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Página 17
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 17 17 OPERATING HEATER (THERMOSTAT-CONTROLLED MODELS) To Turn Gas Off To Appliance Thermostat Control Operation Manual Lighting Procedure OPERATING HEATER (MANUALLY-CONTROLLED MODELS) For Your Safety Read Before Lighting Lighting Instructions TO TURN OF[...]
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Página 18
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 18 Figure 27 - Control Knob and Ignitor Button Location 4. W ait fiv e (5) min utes to clear out any gas. Then smell f or gas, including near the floor . If you smell gas, ST OP! Fol- low “B” in the safety inf orma tion, starting in column 1 of page[...]
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Página 19
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 19 19 OPERATING HEATER (REMOTE-READY MODELS) For Your Safety Read Before Lighting (Cont.) Lighting Instructions C. Use only y our hand to push in or turn the gas control knob . Never use tools. If the knob will not push in or tur n by hand, don’t try [...]
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Página 20
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 20 Shutting Off Heater 1. T urn control knob clockwise to the OFF position. 2a. Set selector switch in the OFF position. 2b . If Using Optional Hand-Held Remote: Set selector switch in the OFF position to pre vent draining battery . Shutting Off Burners[...]
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Página 21
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 21 21 OPERA TING HEA TER Continued Figure 32 - Setting the Selector switch, Control Knob, and Flame Adjustment Knob for Remote Operation GHRC Series Operation: 2a. Press the ON/OFF b utton to turn the b urners on and off. When turning b urners off , the[...]
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Página 22
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 22 FRONT BURNER FLAME PATTERN Figure 36 shows correct front burner flame pattern. Figure 37 shows incorrect front burner flame pattern. The incorrect burner flame pattern shows yellow tipping at top of blue flame. WARNING: If yellow tipping occurs, your[...]
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Página 23
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 23 23 WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burners, and circulating air passageways of heater clean. In- spect these areas of heater before each use. Have heater inspected yearly by a qualified ser[...]
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Página 24
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 24 TROUBLESHOOTING Note: All troubleshooting items are listed in order of operation. WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater. CAUTION: Never use a wire, need[...]
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Página 25
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 25 25 TROUBLESHOOTING Continued OBSERVED PROBLEM One or both burners do not light after ODS/ pilot is lit Delayed ignition of one or both burners Burner backfiring during combustion Yellow flame in front burner during burner combustion Slight smoke or o[...]
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Página 26
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 26 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor [...]
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Página 27
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 27 27 Capillary Screw Retaining Clamp Thermostat Sensing Bulb OPTIONAL POSITIONING OF THERMOST A T SENSING BULB (Thermostat-Controlled Models Only) FOR MASONRY AND FACTORY-BUILT METAL FIREPLACE If your log set cycles to pilot, but the room temperature d[...]
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Página 28
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 28 18" Thermostat-Controlled 24" Thermostat-Controlled 30" Thermostat-Controlled Btu (Variable) 16,000/26,000 20,000/33,000 21,500/36,000 Type Gas Propane/LP Only - Natural Propane/LP Only - Natural Propane/LP Only - Natural Ignition Piez[...]
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Página 29
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 29 29 SER VICE HINTS When Gas Pressure Is Too Low • pilot will not stay lit • burners will have delayed ignition • heater will not produce specified heat • propane/LP gas supply may be low You may feel your gas pressure is too low. If so, contac[...]
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Página 30
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 30 ILLUSTRA TED P ARTS BREAKDOWN VARIABLE MANUALLY- CONTROLLED SPLIT OAK MODELS VS18NVC, E18N, VS18PVC, E18P, VS24NVC, E24N, VS24PVC, E24P, VS30NVC and VS30PVC 17 19 18 25 24 20 20 26 27 5 6 9 9 7 27 27 24 28 10 11 12 14 21 22 26-1 26-2 8 23 6-1 6-2 13 [...]
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Página 31
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 31 31 P ARTS LIST VARIABLE MANUALLY-CONTROLLED SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual. PART NUMBER FOR KEY VS18NVC [...]
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Página 32
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 32 30 5 24 5 6 7 8 9 10 7 7 28 31 13 31 32 14 15 17 16 18 23 25 26 6-1 6-2 11 28 21 22 20 27 19 29 9-1 9-2 12 12 1a 1b 24" and 30" Models Only 4 3 2 1 18" Model Only ILLUSTRA TED P ARTS BREAKDOWN THERMOSTAT-CONTROLLED MODELS VS18NTB, VS18[...]
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Página 33
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 33 33 P ARTS LIST THERMOSTAT-CONTROLLED MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual. KEY PART NUMBER FOR NO. VS18NTB VS18PTB VS24N[...]
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Página 34
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 34 ILLUSTRA TED P ARTS BREAKDOWN REMOTE-READY VARIABLE CONTROL VS18NRA, E18NR, VS18PRA, E18PR, VS24NRA, E24NR, VS24PRA, E24PR, VS30NRA, E30NR, VS30PRA, and E30PR ILLUSTRATED PARTS BREAKDOWN Remote-Ready Models VS18NRA, E18NR, VS18PRA, E18PR, VS24NRA, E2[...]
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Página 35
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 35 35 P ARTS LIST REMOTE-READY VARIABLE CONTROL This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual. PART NUMBERS KEY VS18NRA VS18PRA VS24NRA VS2[...]
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Página 36
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 36 ACCESSORIES WALL-MOUNT THERMOSTAT SWITCH - GWMT1 (Not Shown) For all Remote-Ready Models. The desired comfort setting can be selected on the wall thermostat and the log heater will automatically cycle from pilot to the heat setting selected. WALL-MOU[...]
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Página 37
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 37 37 • ACCESSORIES 1. Where will the product be used? ❍ Living/Family Room ❍ Office/W arehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other 2. If you bought this product yourself, did you plan to purchase this type o[...]
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Página 38
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 38 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 Postage Required TM[...]
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Página 39
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 39 39 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _________________________________________________[...]
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Página 40
104415 For more information, visit www.desatech.com For more information, visit www.desatech.com 40 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 www.desatech.com 104415-01 Rev. G 02/02 NOT A UPC 104415 01 KEEP THIS WARRANTY W ARRANTY INFORMA TION Model Serial No. Date Purchased Always specify model and serial numbers when commu[...]