Digimerge TOUCH DH200 manual

Copyright © 2009 Digimerge Technology Inc. www.digimerge.com Right For Business ™ INSTRUCTION MANUAL English Version 1.0 DIGIMERGE TOUCH ™ H.264 DIGITAL VIDEO RECORDER WITH TOUCH SENSITIVE CONTROL DH200 SERIES[...]

Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following mode ls: • DH200 Series • DH200P Serie s For more information on this product, firmwa re updates, and accessory products, please visit us at: www.digimerge.com CAUTION RISK[...]

iii Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the de sign of every instrument. However, safety is your responsibility too. This sheet lists imp ortant information that will help to assure your enjoyment and proper use of the vi[...]

iv General Precautions Ser vice 13. Servicing - Do not attempt to servic e this video equipment yourself as opening or r emoving covers may expo se you to danger ous voltage or oth er hazar ds. Refe r all servicing to qualified service personnel. 14. Conditions Requiring Service - Unpl ug this video pr oduct fr om the wall outl et and r efer servic[...]

v General Precautions 1. All warnings and instructions in this manual should be foll owed. 2. Remove the plug fr om the outlet bef or e cl eani ng. Do not use liquid aer osol deter gents. Use a water dampened cl oth for cleaning. 3. Do not use this unit in humid or wet places. 4. Keep enough spac e ar ound the unit for ventilation. Sl ots and openi[...]

vi Features • H.264 compr ession, supports D1 r esolution video r ecor ding • Security Certified Har d Disk wi th up to 2TB of data st orage • Backup thr ough USB port to flash and optical drives* • Ex cell ent quality live and r ecor ded video and audio • CMS application supports up t o 10 DVRs sim ultaneousl y, 64 indivi dual channels, [...]

vii TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

viii MOTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ix Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Clearing Health Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Health Report . . . . . . . . . . . . . . . . . . . . .[...]

x How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Appendix C: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Appendix D: Connecting [...]

1 GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH DIGITAL VIDEO RECORDER POWER SUPPLY INSTRUCTION MANUAL, QUICKSTART GUIDE, & SOFTWARE CD REMOTE CONTROL ETHERNET CABLE MOUSE HARD DRIVE SIZ E, NUMBER OF CHANNELS, AN D CAMERA CON FIGURATION MA Y VARY BY MODEL. PLEASE REFER TO YOUR PA CKAGE FOR S PECIFIC CONTEN T DE[...]

2 BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the re a r p a n e l . 2. Connect a monitor a. Connect a VG A cabl e (not included) from the V GA port on the r ear panel to the VGA port on your monitor . OR b. Connect a BNC terminat ed cabl e fr om one of the Video OUT port s to a TV or CC TV monitor . 3. Connect the[...]

3 FRONT PANEL 1. Channel buttons : Pr ess to view ch annels in dividually in full -scr een.* 2. : Pr ess to incr ease values in menu options. 3. : Pr ess to swit ch between full-scr een singl e channel, quad, and split-scr een display views . 4. : Pr ess t o confirm menu options. 5.  / : Pr ess to perform the f ollowing: • Live viewing : Start[...]

4 Front Panel Front Panel (cont’d.) 10. : Pr ess to decr ease values in menu optio ns. 11. : Pr ess t o open/close th e Time Sear ch menu. 12. : Pr ess t o open/close th e Backup menu. 13. MENU/ESC : Pr ess to open/close the Main Menu; pr ess to cl ose menu windows. 14. /  : Pr ess to perf orm the following: • Live viewing : Open the Log men[...]

5 REAR PANEL 1. CAM ER A I N : Camera input p orts for BNC camer as. 2. VIDEO OUT : V ideo output (BNC) to c onnect the sys tem to a secondary monitor or D VR. 3. AUDIO IN : One 3.5" RC A port (mono) f or r ecor ding audio fr om an audio capa bl e camera (not included ). 4. VGA : VGA po rt to co nnec t th e syste m to a VGA moni tor . 5. LAN :[...]

6 REMOTE CONTROL 1. LED Indicator : Flashes r ed with every button-pres s. 2. POWER : Pr ess to power the system ON/OFF (passwor d re quir ed). 3. Navigation/Menu : • S : Pr ess to mo ve cu rsor up • T : Pr ess to mo ve cursor down • W : Pr ess to mo ve cursor left • X : Pr ess to mo ve cursor right • MENU : Pres s to open the Main Menu 4[...]

7 MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the r ear panel— DO NOT connect the mouse to the USB po rt on the front panel. The USB port on the front panel is strictl y intended for data transf er . 1. Left-Button : While in a split-screen display[...]

8 USING THE SYSTEM To power the system ON/OFF: 1. Connect the power cabl e to the port on the rear panel. 2. Pr ess the POWE R button on the fr ont panel or r emote c ontr ol. NOTE: Y ou need to pr ess the P ower button f or initial startup onl y . The system will l oad the live viewing scr een on subsequent resets. NOTE: Y ou will need to input yo[...]

9 Using the Syst em Using Quick Setup (cont’d.) 4. Under PRIORITY, sel ect QUALITY (the quality of the video) or RA TE (frames per second). If you sel ect RA TE, the video quality and frames per sec ond will be at the lo west pos sibl e setting. This will r e duce ov erall video quality, but will maximize the availabl e har d drive space. Adjust [...]

10 Using the System On-Screen Display The system shows the following for all display views : 1. Recor ding : "R E C" i nd i cat es t ha t co n ti n uo us record ing is enabled on at l east one channel. NOTE: If REC does not appear on the onscr een display the system is NO T RECORDING. 2. Display : Show li ve video an d playback in singl e[...]

11 Using the Syst em Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). 1. Quick F unction Keys : 2. Navigation/Menu : • S : Move cursor up • T : Move cursor down • W : Move cursor left • X : M[...]

12 Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed v ersion of the Virtual Remote. 1. Navigation/Menu : • S : Move cursor up • T : Move cursor down • W : Move cursor left • X : Move cursor right • ZOOM : Click to open/close the Zoom windows. Cl ick to a cti vate zoom then clic k + [...]

13 Using the Syst em Setting the Time It is highly recommended to set the time on the system prior to doing any recording. NOTE: All r ecor ding must be st opped on the system in or der to set the time. To set the date and time: 1. Stop r ecor ding on the syst em by pr essing  / on the fr ont panel, or pr essing the button on the r emote contr o[...]

14 Using the System Multi-Screen Display The system can display channels in full-s creen single channel, quad, and multi split-screen displays. Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s). To reposition the display channels: 1. Using the mouse, r emote cont[...]

15 Using the Syst em Zoom Use the system’s built-in 2X digital zoom to get a cl oser look at images in full-screen (full-screen mode only). To use zoom: 1. F r om live viewing, pr ess the number buttons on the fr ont panel or r emote contr ol to sel ect a channel t o vie w in full-scr een. NOTE: Th e zoom function will not work if the main displa[...]

16 RECORDING By default, the system is set to immediatel y record at startup from connected cameras— continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Ev ent Recording, and Schedule Recording. However, the system can only perform one type of re cording at a gi[...]

17 Recording Motion Motion Detection must be applied to specific camera s. If you assign Motion Detection to a camera, that camera will on ly re c o rd when a motion event is triggered. The camera enabled with Motion Detection will have a WHITE number on the OSD (see figure 8.1). NOTE: A white number can also indica te that r ecor ding on a camera [...]

18 Recording Alarm When an alarm is triggered, the system will co ntinue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu > Alarm). For details, see “ALARM” on page 24. NOTE: Pres s the CANCEL/ ESC button on the r emote contr ol, fr ont panel, or Virtual Remote to cl ear the alarm icon. Video[...]

19 PLAYBACK View recorded video on the system through playback mode. To begin playback: 1. Pr ess the WX butt on on the r emote contr ol. The system will play the last f ew minutes of the m o s t re ce n t l y re co rd ed v i d e o . 2. Pr ess the foll owing buttons on the remot e contr ol to use playback functions: • WX : Pr ess to swit ch betwe[...]

20 SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Pr ess the button on the fr ont panel or remote c ontr ol To search for recorded video: 1. Pr ess WX t o select the month. 2. Pr ess T t o mov e the cursor t o the cal endar . The date is highlighted with a black squar e. 3. Pr ess S[...]

21 USING THE MAIN MENU To open the Main Menu: • Pr ess the MENU button on the fr ont panel or the r emote contr ol NOTE: Quick Setup must be disabl ed in or der to view the full syst em Main Menu. F or mor e details see “Setting the Time” on page 13. 1. DISPLA Y : Adjus t OSD bor ders, camer a titl es, col ors, split-scr een configur ation, a[...]

22 Using the Main Menu DISPLAY Use the Display menu to configur e the OSD and Auto Sequence settings. To change display settings: 1. Select the DI SPLA Y SETUP ta b, and configur e the foll owing: • ST A TUS BAR : Select to Show or Hide the status ba r o n th e O SD. • CAME RA : Select to show the C AMERA NO. or the CAMERA TITLE or both. • BO[...]

23 Using the Main Menu CAMERA Configure various camera settings, such as brightness, contrast , title, and covert. To configure camera settings: 1. Under CAMERA SELEC TION, pr ess WX to sel ect the camer a. 2. Pr ess T t o configur e the foll owing: • COVERT : Sel ect YES / NO . If YES, the camera channel will be obscur ed from liv e viewing to g[...]

24 Using the Main Menu • Pr ess + enabl e /disabl e motion sensitivity . Disabl ed bl ocks ar e col ored gr ey . Active blocks will be t u rq u o i s e - c o l o re d when mot ion is detected. Mo ve an object in fr ont of the selected camera to test sensiti vity and enabl e/disable the appr opriate blocks • Pr ess - to exi t th e g r id • Pr [...]

25 Using the Main Menu 2. Under ALARM SETUP, configur e the fol lo w in g : • RE CORD TIME : Set fr om 10~300 sec onds (in incr ements of 10 seconds). • RECORD CAM ERA : Select ALL or 1:1 . If you sel ect ALL, the system will r ecor d on all channels; if you select 1:1, the system will o n ly re c o rd f o r t h e d e s i g n at e d c ha n n el[...]

26 Using the Main Menu 5. Pr ess the ENTER button to sav e your settings. The Schedul e sub-menu closes. The assigned mode appears in the main Schedul e window . 6. Pr ess CANCEL/E SC to close r emaining menu windows. 7. T o enabl e the r ecor ding schedule, pr ess /  on the fr ont panel or on the Virtual Remote. Stopping Scheduled Recording If [...]

27 Using the Main Menu NETWORK Configure network and DDNS options. To configure IP Setup: 1. Connect an Ethernet cabl e to the LAN port on the r ear panel of the system. 2. Disconnect the p ower cabl e and let the syst em power down for a f ew moments. Reconnect the power c able. The syst em automaticall y powers on. 3. Under CONFIG, select ST A TI[...]

28 Using the Main Menu DDNS Configure Digimerge DDNS settings. NOTE: Y ou must r egister f or the FREE Digimer ge DDNS service prior to configuring DDNS settings. To configure DDNS settings: 1. Under USE, sel ect DIGIMERGE or OFF . 2. Under DOMAIN NAME, enter onl y the first portion of your DDNS domain fr om the confirmation email. F or exampl e, i[...]

29 Using the Main Menu SYSTEM Configure System settings. GENERAL To configure general system settings: 1. Sel ect the GENERAL tab and configur e the fol lo w in g : • AUTO L OCK : Sel ect ON/OFF . If ON, the front panel touch-scr een will be disabled after 3 minutes of inactivity . Enter your system pa sswor d (by default, 000000) to disable. NOT[...]

30 Using the Main Menu DISK Use the Disk menu to format the internal HDD, external USB flash drive (not included), external USB HDD, and configure Overwrite and Disk Monitor settings. Formatting Disks To format the internal HDD/external HDD/USB flash drive: 1. Under the DISK tab, sel ect FO R M A T and sel ect Internal HDD, USB HDD, or US B Memory [...]

31 Using the Main Menu UPDATE Use the Update menu to upgrade system firmware. NOTE: Th e system su pports most major brands of USB flash drives with a capacity of 10 MB ~ 16 GB. To upgrade firmware: 1. D own load th e la test fi rm ware up da te f rom the Digimer g e website. 2. Copy the firmw ar e to a blank USB flash drive. NOTE: Do not have any [...]

32 BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). NOTE: The system supports most major brands of USB fl as h d r ive s wi t h a ca pa c it y o f 10 MB ~ 4 GB. Most major brands of USB HDDs and CD/DVD-RW drives ar e supported. USB Flash Drive To backup recor[...]

33 Backup External USB HDD To backup recorded video: 1. Connect an e xternal USB HDD to the USB port on the fr ont pa nel. 2. F ormat the external USB HDD if y ou have not alr eady done so. F or details on formatting the external USB HDD, see “DISK” on page 30. 3. Pr ess the BACKUP button on the fr ont panel. 4. Under DEVICE, mak e sur e to sel[...]

34 Backup 6. Under AC TION, select ST ART and pr ess ENTER . If your backup data sp ans mor e than one disc, the syst em will eject the compl eted disc and pr ompt you to insert a new blank disc. Backup will continue as normal. 7. O n ce b ac ku p is co mp lete, p ress CAN CEL /ESC to cl ose r emaining windows. 8. Y ou will be pr ompted to r e-star[...]

35 Backup Viewing Backup Video Along with copying the files, the system add s a Backup Video Player (McdPlayer) and an AVI converter to the USB flash drive, external HD D, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. NOTE: Y ou can also view the fil es using the br owser-based r emote surveill[...]

36 Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or e xternal HDD wi th the back ed up video dat a t o your PC; or insert the CD/DVD-R/W disc in to your PC’ s CD/DVD-RW drive. 2. Doubl e-click mc dplayer .ex[...]

37 DVR NETVIEW DVR NetView is an advanced content management software (CMS ) that allows live viewing, playback, and control fr om up to 10 DVRs simultaneousl y and 64 individual channels. System Requirements Prior to using DVR NetView, make sure your system meets or exceeds the following system requirements: *High-speed Internet c o nnected r ecom[...]

38 INSTALLING DVR NETVIEW To install DVR NetView: 1. Insert the softwar e CD into your c omputer ’ s CD/DVD-R drive. At the pr ompt, run or doubl e-click NetViewInstaller.exe . If Autorun does not start, search your CD/DVD-R drive for NetViewinstaller.exe NOTE: This proces s r efers to an installation on Windows Vista. Ce rtain steps and im ages [...]

39 USING DVR NETVIEW With the application installed, you can open DVR NetView from the desktop icon or the Start menu. NOTE: Make sur e you have c onnected the syst em to your netw ork and have DHCP turned ON. To open DVR NetView: 1. Doubl e-click the DVR Ne tVi ew i con on the desktop or sel ect Start > Pr ograms > NetVie w . The DVR NetView[...]

40 Using DVR NetView Adding a DVR To add a DVR: 1. F r om the main screen, click . The Set List Manager window opens. 2. Click Auto Scan . Any DVRs connect ed to the l ocal network will appear in the lis t frame. 3. If your D VR does not appear after Auto Sc an, you c an add it manuall y to the lis t: • SET NAME : ente r a title for th e DVR (e .[...]

41 Using DVR NetView DVR NetView Main Screen 1. Main Display Screen : Shows live video and playback. 2. Screen Se lector : Single chan nel full-scr een, quad, and multi split-scr een. 3. Mode Display : Curr ent mode of DVR NetV iew—Liv e or PB (Playback) 4. Date & Time : The dat e and time on the c onnected DVR. 5. Mode Sele ctor : Cl ick to [...]

42 Using DVR NetView DVR NetView Setup You should configure DVR NetView prior to in itial use. To use setup: 1. F r om the DVR Net View main scr een, click SETUP . The Setup menu opens. 2. Under the GENRAL 1 tab, configur e the following: • OSD SETUP : Choose the el ements to appear on the onscr een display . Select/desel ect TIME , CAMERA NUMBER[...]

43 LIVE MODE Once connected, you can monitor the system in real-time. You can also record, playback, and backup video from a connected DVR. 1. Camera Title : Camer a number, titl e 2. Time: The curr ent time on the DVR. 3. DVR Status : REC, W ait (initial connection), Loss (video l oss), Cl ose (disconnect ed fr om DVR), Alarm, Motion, PB (playback[...]

44 Live Mode Camera Indicators Use the camera indicator for each connected DVR to change channels in full-screen and observe camera status. • Bl ue : Video input is c onnected without r ecor ding • Dark Blue : Video los s • Red : A ct i v e ly rec o rd i n g Display Views • Click the display mode buttons t o the right of the main display sc[...]

45 Live Mode Sub-Menu Use the sub-menu from the DVR list to quickly access short-cuts to pertinent information. To open the sub-menu: 1. Sel ect a DVR fr om the DVR List at the bottom of the main scr een. 2. Right-click the DVR t o view the sub-menu. 3. F r om the sub-menu, select any of the f ollowing: • LIVE : Resume live viewing in the pr ev i[...]

46 Live Mode Health DVR NetView features an onscreen indication of the health of your connected DVRs. The Health indicator icon displays the names of the last five DVRs to experience any problems or events. The color of the Health Indicator icon will change depending on the errors reported by the DVR. • Blue : The DVR is functioning pr operly . T[...]

47 Live Mode Health Report Color Codes Health Report Conditions • HDD FAIL : HDD failur e. • EVENT : AL=alarm, MO=motion, VL=video l oss • OVER TEMP : NOT SUPPORTED IN THIS MODEL. • REC. OFF : Indicat es REC LED ON/OFF on the DVR. • SCHE. OFF : Indicat es SCHEDULE LED ON/OFF on the D VR. • BACKUP OFF : Indicates the Backup s tatus of th[...]

48 Live Mode PTZ If you have PTZ cameras (not included) connected to your system, click PTZ to view the PTZ control menu. The PTZ control includes the following: 1. Navigation b uttons : Click STWX to pan and tilt the c amera. 2. Click to switch between F ull PTZ contr ol and Compact PT Z contr ol 3. + / - : Click to zoom in/out 4. Focus : F ocus n[...]

49 RECORDING You can instantly record live video to your PC using DVR NetView. NOTE: Recor ding does not have to be enabl ed on t h e DV R fo r y o u t o rec o rd o n to y o u r PC . To record live video: 1. F r om live viewing, sel ect a DVR fr om the DVR In dicator list at the bottom of the main scr een. 2. Click . The system immediatel y begins [...]

50 PLAYBACK Use Playback mode (PB) to view recorded video on a connected DVR or download the video to your PC NOTE: While in Playback mode, onl y one of the co nn ec te d DV Rs ca n be a ccess ed a t a t im e . To activate playback: 1. Click . DVR NetView sw itches to Play back Mode. 2. Click SEARCH at the bottom of the main scr een. The Remote Sea[...]

51 Playback Remote Playback To use remote playback: 1. Click REM O TE and then sel ect a DVR fr om the Set List. The dat es with r ecor ded video ar e highlighted in the cal endar: RED =alarm, GREEN =motion, YELLOW =normal. 2. Sel ect a date in the c alendar . Hour and minute bl ocks for the video appear in the time field (see figur e 29.2). 3. Cli[...]

52 Playback Remote Download Remote Download allows you to download and sa ve video from your system directly to your PC. To use remote download: 1. F r om the Remote Sear ch window, click REMOTE and sel ect a DVR fr om the Set List. 2. Sel ect a date in the c alendar . Hour and minute bl ocks for the video appear in the time field. 3. Click time bl[...]

53 Playback Local Playback View video you have recorded directly to yo ur PC , video you have downloaded to y our PC, or video you have copied to a USB flash drive. To use remote playback: 1. Click LOCAL and then sel ect a D VR fr om the Set List. Video on y our PC is highlighted on the on the cal endar: RED=alarm, GREEN=motion, YELL OW=normal. 2. [...]

54 Playback Playing Backup Files To play files backed up to a USB flash drive: 1. Connect a USB flash drive (not included) to your PC. 2. Open DVR NetView on your PC. 3. Open Playback Mode and cli ck SEARCH . 4. Click LOCAL and select a DVR fr om the Set List. 5. Sel ect a fil e fr om the cal endar and time fields. 6. Click OPEN FILE . 7. Select a [...]

55 VIRTUAL DVR Virtual DVR is a unique feature of DVR NetView that can help you manage multiple DVRs . A Virtual DVR is not an actual DVR s ystem, but represents a group of many DVRS already listed in the DVR Indicator window. For each Virtual DVR set, up to 64 DVRs can be added, using one camera from each DVR. The Virtual DVR behaves in the same m[...]

56 Virtual DVR Editing a Virtual DVR To edit a Virtual DVR: 1. Sel ect a Virtual DVR fr om the list fr ame. 2. Change the Name and sel ect options and click APPLY . 3. Click OK to sav e your settings. Deleting a Virtual DVR To delete a Virtual DVR: 1. Sel ect a DVR fr om the list frame. 2. Click DEL FROM LIST . 3. Click OK to s ave your cha ng es .[...]

57 Virtual DVR Configuring a Virtual DVR Once you have created a Virtual DVR, you can register DVRs and cameras to that Virtual DVR. To configure a Virtual DVR: 1. F r om Live viewing, doubl e-click a Virtual DV R ic on fr om the Virtual DVR Indic ator at the bottom of the main scr een. The X indicat or appears on the ic on and a blank split-scr ee[...]

58 Virtual DVR Deleting Cameras from a Virtual DVR To delete a camera from a Virtual DVR: 1. Doubl e-click a Virtual DVR ic on fr om the Virtual DVR indicator . 2. F rom liv e viewin g, right-click a camer a and sel ect REM OVE . OR 2. Drag the camer a back to the DVR icon in the D VR Indicator . Figur e 30.5 Right-click a nd sel ect REMO VE Figur [...]

59 REMOTE SETUP Use DVR NetView to remotely configure connected DVRs. To open remote setup: 1. F r om the DVR NetView main scr een, right-click a DVR icon fr om the D VR Indicator and sel ect Setup . The Display window opens. NOTE: Y ou can also open Remot e Setup fr om the Set List Manager menu. 2. Click the buttons on the l eft side of the main s[...]

60 Remote Setup DISPLAY To configure Display options: 1. Under the DISPLA Y SETUP tab, configur e the fo ll owing: • ST A TUS BAR : Select to Show or Hide the status ba r o n th e O SD. • CAME RA : Select to show the C AMERA NO. or the CAMERA TITLE or both. • BORDER LINE : Set the col or for the bor ders of the OSD: WHITE, BLACK, DARK GREY, o[...]

61 Remote Setup CAMERA To configure Camera options: 1. Sel ect a cam era icon at the top of the window . 2. F or the sel ected camera configur e the fol lo w in g : • COVERT : Sel ect YES / NO . If YES, the camera channel will be obscur ed from liv e viewing to give the impr ession that no camera is r e cor ding. Use this option if the display mo[...]

62 Remote Setup RECORD To configure continuous recording options: 1. Select a camera. NOTE: Number of displayed c ameras depends on model number o f your system. 2. F or each camera configur e the follo wing: • USE : Sel ect ON / OF F . If OFF, the select ed camer a(s) will not r eco r d. NOTE: The system will automaticall y r eset if y ou enabl [...]

63 Remote Setup SCHEDULE NOTE: Dail y has priority over a W eekly schedul e. To set a recording schedule: 1. Select MODE1 (r ed) , MODE2 (orange), MODE3 (gr een), or MODE4 (blue) and configur e the foll owing: • USE : Sel ect ON / OFF . If OFF, the select ed camer a(s) will not r eco r d. • QUALITY : Sel ect LO W , MIDDLE , HIGH , SUPER , and U[...]

64 Remote Setup NETWORK The Network displays network information in a "General" tab and email options in an "Email" tab. To view network information: 1. Select the GENERAL tab (def ault) and view the fo ll owing: • CONFIG : Di spl ays your curr ent networking c onfiguration—by def ault, DHCP • IP SETUP : Displays your curr[...]

65 Remote Setup DDNS To configure DDNS options: 1. Under USE, select DEFAULT . 2. Under DOMAIN NAME, enter your Digi merge DDNS domain name from the confirmation email. 3. Under USER ID, enter your Digimer ge DDNS user name/ID . 4. Under P ASSWORD, ent er your Digimerge DDNS password . 5. Click APPL Y and then OK to sa ve you r settings and cl ose [...]

66 Remote Setup TIME To set the time: 1. Stop all r ecor ding on the DVR. T o stop re c o rd i n g re m o t e l y , se le c t t h e Co nt rol ta b fr om the System menu and click RECORD STOP . 2. Sel ect the TIME tab and c onfigur e the fol lo w in g : • DATE : Enter a date • TIME : Enter a time 3. Click APPLY and then OK to s ave you r setting[...]

67 APPENDIX A: SYSTEM SPECIFICATIONS DVR Description Specification Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output 1 composite (BNC) 1 spot output, programmabl e 1 VGA Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Audio 1-way audio conf er ence (via network) Video Compr ession H.264 hard ware codec Audio Compr ession G.[...]

68 Appendix A: System Specifications DVR (cont’d.) Dimensions As our products are subject to continuous impr ovement, Digimerge Technology Inc. and its subsidiaries reserve the right to modify product design, specificat ions, and prices without notice and without incurring any obligation. E&OE Description Specification Event/Log Search Unlimi[...]

69 APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires se veral steps. Networking skills are required to correctly configure the re mote viewing functions. What Do I Need? • DVR System • A PC with the ins tall ed DVR NetView softwar e • A r outer (not pr ovided with the system) and High Speed Cable or DSL Inte[...]

70 Appendix B: Setting up Re mote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. To find your IP and MAC addresses: 1. Open the MAIN MENU and sel ect SYSTEM . 2. Under the INFO tab y ou will find your system’[...]

71 Appendix B: Setting up Rem ote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 7000 Computers, DVRs, and other devices inside your network can on ly communicate directly with each other within the internal network. Compute[...]

72 APPENDIX C: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your loca l network. The following outlines how to set up your free DDNS account. To setup your free Digimer ge DDNS account: 1. In your b r owser, go to http:// ddns.digimer g[...]

73 Appendix C: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Dom ain Name is required for setup on the system. For example, if the full domain sent is tomsmith.ddns.digimerge.ne t, you only need to enter tomsmith [...]

74 Appendix C: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, us e the information in the confirmation email to configure DDNS settings on your system. To enable DDNS on your system: 1. Open the MAIN MENU and click NETWORK . 2. Sel ect the DDNS tab. 3. Under USE, select DIG I MERGE . 4. Un[...]

75 APPENDIX D: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. To install a PTZ Camera: 1. Connect the T ransmit Cabl e to the RS-422 /485 TX (+) port of the PTZ block on the r ear panel. 2. Connect the Receive Cabl e to the RS-422 /485 TX (-) port of the PTZ blo[...]

76 Appendix D: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ c onnected to the sys tem, view the activ e PTZ channel in full-scr een. 2. Pr ess PTZ button on the fr ont panel, r emote contr ol, or Virtual Remote (mo use onl y ). The Short-cut Menu opens. 3. Pr ess any of the buttons on the Short-Cut menu to ope[...]

77 Appendix D: Connec ting PTZ Cameras Button Result/Action • Set PRESET position; Spot Out on the r emote c ontr ol • Move PTZ to a desir e d loc ation • Pr ess the pr eset button • Illuminate Cus tom 1 • Set the # f or the Pr eset location • Pr ess ENTER to sav e and e xit • Go to the pr eset position; INFO on the remot e contr ol ?[...]

78 Appendix D: Connecting PTZ Cameras Compatible PTZ Cameras[...]

79 APPENDIX E: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of th e system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out func tion. Spot Out displays connected cameras on the system. NOTE: A BNC -to-R CA ad apter (no [...]

80 APPENDIX F: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching ca[...]

81 APPENDIX G: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. *Number of cameras varies by model. SPOT MONITOR (Not Inc luded) POWER BNC CAMERAS* VGA MONIT OR (Not Included) (Not Includ ed) DVR EXTERNAL MONITOR (Not Included) (Not Includ ed) LINE OUT/AMPLIFIED SPEAKERS (Not Included) AU[...]

82 APPENDIX H: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Mak e sur e that the system is OFF and the power c abl e has been disc onnected bef ore changing the har d drive. Removing the Hard Drive To remove th[...]

83 Appendix H: Replac ing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Car efully position the new har d drive on the four rubber moun ting f eet in the housing. The co nnections end of the har d drive should f ace t he data and pow er cabl es. 2. With your hand supporting the har d drive, r eplac e the f our mounting scr ew[...]

84 Appendix H: Replacing the Hard Drive Formatting the Hard Drive To format the hard disk: 1. Under the DISK tab, select FOR M A T and sel ect INTERNAL HDD . 2. Under AC TION, select ST ART . F ormatting begins. 3. When formatting is c omplete, pr ess CAN C E L/ ES C to close windows (USB flash driv e onl y ). ATTENTION : Formatting the HDD erases [...]

85 APPENDIX I: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. To enable listen-in audio: 1. Connect the audio cable (RC A) fr om an audio capabl e camera (not included) to the AUDIO IN port on the r ear panel of the system. 2. Open the MAIN MENU and sel ect REC ORD . 3. Under channel 1, sel ect A[...]

86 APPENDIX J: CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the .cms format. When you backup video to a USB flash drive, external HDD, or CD/DVD-R/W disc, th e system also copies the small AVI Converter application. NOTE: A VI Co nver ter is a lso in stalled o n you r PC wh en yo u i nstall DVR Net View remote clie nt sof t[...]

87 Appendix J: Co nverting Video F iles to A VI Playing AVI Files If you selected for the converted file to open automa tically, the file will op en in your default media player. If not, click QUIT to close AVI Converter. To playback AVI files: 1. On your PC, open the folder wher e you saved the A VI file. By def ault, converted fil es use the f ol[...]

88 APPENDIX M: REMOTE VIEWING USING INTERNET EXPLORER Along with the DVR NetView remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections. NOTE: Remote vie wing is onl y compatible wit[...]

89 Appendix M: Remote Viewing using Internet Explorer Using Live Viewer To view full screen: • Click the buttons at the top of the page or do ubl e -click a channel. Doubl e-click the channel again to r eturn to split-scr een. To view split-screen: • Click the 4, 9, or 16 buttons at the t op of the page. NOTE: The number of displayed channels d[...]

90 APPENDIX N: DVR PROPERTIES AND LOG FILES DVR Properties The DVR Property menu allows you to view important information about your system. To view DVR properties: 1. F rom liv e viewin g, right-click a DVR ic on and sel e ct PROPERTY , or click PROPERTY from the Set List Manager menu. 2. Click PRINT to p ri nt t he l ist to your defaul t printer,[...]

91 Appendix N: DVR Properties and Log Files DVR Log List The DVR Log List allows you to perform a thorou gh search of all events and actions of your system. To view the DVR Log List: 1. F rom l ive view ing, right-click a DVR ic on and sel ect DVR L OG LIST . 2. Click SEARCH. The softwar e will sear ch f or the most r ecent ev ents and actions on t[...]

92 TROUBLESHOOTING When a malfunction occur s, it may not be serious and c an be corr ected easil y . The foll owing describes the most c ommon pr obl ems and solutions. Ple a s e refer t o t h e fo llo wi n g b efo re ca l l i n g Digimer ge T e chnical Support: Error Possi ble C au se s Solutions • DVR is not r eceiving power, or is n ot poweri[...]

93 Troubleshooting Troubleshooting (cont’d.) Error Possi ble C au se s Solutions Mouse not detected by system • Mouse cabl e is not firmly connected to the system • Firmly c onnect the mouse cabl e to the PS/2 port on the side of the system ; or connect a USB mouse to the top USB port on the r ear panel of the system • Mouse is not connecte[...]

LIMITED WARRANTY Digimerge Digi tal Video Recorder (DVR) – 5/3/1 Yea r Limited Hard w are Warranty Updated 08. 04.09 Warranty: Subject to the exclusions, limitations and ex ceptions , Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use fo r[...]

DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND W HAT SOEVER REGARDING THE PR ODUCT’S ABILITY OR EFFECTIVENES S IN PREVENTING OR RED UCING THE RISK OF, OR DAMAGES RESUL TING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJUR Y. THIS LIMITED W ARRANTY IS IN LIEU OF ALL OTHER W ARRANT IES, EXPRESS OR IM PLIED, INCLUDING, BUT NOT LI MITED TO, ANY[...]

We welcome your feedback at info@digimerge.com --------------------------------------------- For more information, visit www.digimerge.com North America: 1-866-344-4674 Technical support (for technical/installation issues) Press option 2 for tech support Mon-Fri 8.30 am to 7.00pm EST  By Phone: V ersion 1 - march , 2007 NEED HELP? 3 Easy Ways To[...]