Dish Network 411 manual

i Import ant Safety Precaut ions v 1 Introduction W EL COME 2 H OW TO U SE TH IS G UIDE 2 A BOUT Y OUR DISH N ETWORK A CCOUNT 3 W AT CHING TV N OW 4 A DDITIONA L S ERVICES 5 A BOUT S AT ELLITE TV R EC EPTION 5 W HY C ONNECT TO A P HONE L IN E 6 M OVING O N - SCRE EN L OGO 6 2 Satellite Receiver R EMOTE C ONTROL 8 S ATELLITE R ECEIVER F RONT P ANEL [...]

table of contents ii 3 Finding Programs to W atch C HANGING C HANNELS 18 U SING THE P ROGRAM G UIDE 18 U SING THE B ROWSE B ANNER 19 U SING S EARC H TO F IND A P ROGRAM 20 F INDING A P RO GRAM BY IT S T HEME 21 4 Pay-Per-V iew B UYING A P AY -P ER -V IEW P ROGRAM 24 R EVIEWING P AY -P ER -V IEW P URCHASES 24 5 Favorites Lists W HAT ARE F AVORITES L[...]

table of content s iii 8T i m e r s T IMERS 42 U SING THE T IMERS L IST 44 S ETTING U P AN A UTOMATIC T IMER 44 S ETTING U P A M ANUA L T IMER 45 D ELETING A T IMER 45 O VERLAPPING T IMERS 46 9 Remote Controls C HANGING THE A DDRESS 48 C HECKING TH E R EMOTE C ONTROL A DDRESS 49 C ONFIRMING R EMOTE C ONTROL O PERATION 49 C ONTROLLIN G O THER C OMPO[...]

table of contents iv Reference T ROUBLESHOOTING T ABLES 86 R EMOTE C ONTROL D EVICE C ODES 98 Appendix 103 Index 1 13[...]

v Import ant Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water . 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer ’s instructions. 8 Do not install near any heat sources [...]

Safety vi Note to Satellite TV System Installer : This reminder is provided to call the satellite TV system installer ’s attention to Article 820-40 of the National Electrical Code (N EC) that provides guidelines for proper grounding and, in particular , specifies tha t the cable ground shall be conn ected to the grounding system of the building [...]

1 Introduction to DISH Network Services Introduction Introduction 1 2 3 4 5 6 7 8 9 10 11 R 2 3 4 5 6 7 8 9 10 R 11 So you bought yourself a ne w receiver and you want to know how it works, right? T ake a look through this guide and you’ll quickly l earn how to use all of th e features. Th is chapter familiarizes you to your DISH Network satellit[...]

Chapter 1 2 Wel c om e W ELCOME Congratulatio ns on choosing DISH Network. Y ou are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) servic e, which delivers the very best picture and sound qua lity . DISH Network consisten tly provides the latest product s and satellite-delivered services — with high per[...]

Introduction 3 About Y our DISH Network Account 1 2 3 4 5 6 7 8 9 10 11 R 2 3 4 5 6 7 8 9 10 R 11 Guide Conventions • The names of remote control buttons ar e all uppercase. Example : Press SAT. • Select means to move the highlight to an on -screen option or choice in a list and press SELECT on the remote control. Example : Select the Locks opt[...]

Chapter 1 4 W atching TV Now Where to Find Informat ion on Y our Account If you want to know about charges to your DI SH Network account or if you would like to make changes to your pr ogramming p ackages, be sure to have your account information handy and choose one of the following: • Go to the website at dis hnetwork.co m • Press MENU on you[...]

Introduction 5 Additional Se rvices 1 2 3 4 5 6 7 8 9 10 11 R 2 3 4 5 6 7 8 9 10 R 11 A DDITIONAL S ERVICES Pay-Per-V iew Catch all the action on Pay-Per-View . T ake a break from regular TV and order the latest movies, sport s, and special eve nts. For de tails on orde ring Pay-Per-V iew events, see page 23. Be sure to connect an active pho ne lin[...]

Chapter 1 6 Why Connect to a Phone Line Solar Interference T wice a year , the sun moves to a position behin d the DISH Network satellite as it orbits the Eart h. This event occurs during a few days at the beginning of the spring and the beginning of the autumn an d lasts only a few minutes. During these brief periods, you will not be able to see p[...]

7 About Y our Satellite Receiver Satellite Receiver 1 2 3 4 5 6 7 8 9 10 11 R This chapter helps you get to know your r emote cont rol, which in t urn lets you use all of the functions of your receiver . After you r ead th e information her e, be sure to practice wh at you learn so th at you can quickly underst and what’ s presented in later chap[...]

Chapter 2 8 Remote Control R EMOTE C ONTROL The remote control gives you easy access to all the features of your satellite receiver . Y ou can program the remote to control the satellite receiver and up to three other devices (see page 50) . These devices can be a TV , a VCR or DVD player , and a third device. This section describes how to u se the[...]

Satellite Receiver 9 Remote Control 1 2 3 4 5 6 7 8 9 10 11 R Remote Control Buttons[...]

Chapter 2 10 Remote Control Note : See page 50 for instruction s to prog ram the remote to control your TV .[...]

Satellite Receiver 11 Remote Control 1 2 3 4 5 6 7 8 9 10 11 R To use the features as described in this section, make sure you are in VCR mode by pressing the VCR Mode button. You can use this mode to operate your DVD player instead of a VCR. VCR/DVD Power & TV Power Top button turns the VCR/DVD player on/off, bottom button turns the TV on/off [...]

Chapter 2 12 Satellite Receiver Fr ont Panel S ATELLITE R ECEIVER F RONT P ANEL S ATELLITE R ECEIVER B ACK P ANEL[...]

Satellite Receiver 13 Using the Menus 1 2 3 4 5 6 7 8 9 10 11 R U SING THE M ENUS The menus m ake using t he receiver and selecting programs quick and ea sy . Use the menus to control the rece iver and to use it s features, such as setting locks, choosing a program, or crea ti ng a favorites list. Open and Clo se Menus Y ou can open the menus in ei[...]

Chapter 2 14 Using the Menus List of Choices in the Menus When you make a choice in a list, the receiv er does not apply the change until you select Done. If you do not want to save any changes, select Cancel to dis card all the ch anges made in the menu . There are two types of list s: • A single choice list allows you to select only one choice [...]

Satellite Receiver 15 Using T ext Fields 1 2 3 4 5 6 7 8 9 10 11 R U SING T EXT F IELDS When you use features on the receiver , you might be requir ed to enter information, su ch as the name of a movie when u sing Search, into areas known as text fields . Y our receiver has two basic ways to enter the information: • Vir tual Keyboard • Remote C[...]

Chapter 2 16 Tips T IP S • If you do not do anything in a menu for several minu tes, the menu automatically closes. This will discard any changes you made, and display t he program y ou were watching. • Keep from accident ally chan ging the channel o r input on your TV by programming the remote in Limited Mode (see page 50). Q UESTIONS Why does[...]

17 W atching TV Finding Programs to W atch 1 2 3 4 5 6 7 8 9 10 11 R 1 2 4 5 6 7 8 9 10 R 11 The receiver is on channel 414, bu t you want to change the channel to 210. How do you change the channel? Y ou know your team is pl aying, but you’re not sure of the channel. How do you find the game? Y ou’re in the mood for a movie, but you don’t kn[...]

Chapter 3 18 Changing Channels C HANGING C HANNELS Using the Up an d Down Arrows While watching TV , if you want to change the channels one at a time to see what’ s on, press the UP and DOWN ARROWS on your remo te control. Y ou can also change the channels the same way u sing the UP and DOWN ARROWS on the receiver front p anel. Entering a Channel[...]

Finding Programs to Watch 19 Using the Browse Banner 1 2 3 4 5 6 7 8 9 10 11 R 1 2 4 5 6 7 8 9 1 0 R 11 • The Program Guide shows progr ams on now and coming on within the next two days. The guide does not show progr ams that have ended. While using the Program Banner , you can: • Press PAGE UP or PAGE DOWN to move a page of chann els at a time[...]

Chapter 3 20 Using Search to Find a Program If you select a cu rrent program, the receiver will tune to that channel. If you choose a future program, th e Create T imer scre en will display . See Chapter 8 - Timers on page 41 for more informa tion. U SING S EARCH TO F IND A P ROGRAM Y ou can find programs to watch by using the Se arch feature of th[...]

Finding Programs to Watch 21 Finding a Program by it s Theme 1 2 3 4 5 6 7 8 9 10 11 R 1 2 4 5 6 7 8 9 1 0 R 11 Using Search History After you have sear ched previously fo r programs or other information, your receiver builds a history . Y ou can use the Search Histor y to re-search programming in stead of typing the information again. Note : Use t[...]

Chapter 3 22 Tips T IP S • Press INFO to get more informa tion about the program you highlighted. • Press VIEW LIVE TV to cancel almost any s creen and return to v iewing TV . • Skip forward 24 hour s (and then back aga in) at a time in the Program Guide by press- ing the SKIP FWD (SKIP BACK) bu tton on the remote control. Q UESTIONS • How [...]

23 Order and W atch Pay-Per-Views Pay-Per-V iew 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 5 6 7 8 9 10 R 11 Is tonight a popcorn and movie night? Why re nt videos when you can just watc h Pay-Per- Views? Th is chapter describes ho w to use these additional services: • B UYING A P AY -P ER -V IEW P ROGRAM • R EVIEWING P AY -P ER -V IEW P URCHASES[...]

Chapter 4 24 Buying a Pay-Per-View Program T o buy Pay-Per-View progr ams, you must conn ect the receiver to an active phone line. After you buy a Pay- Per-View program , you can wa tch it on all of the receivers on your DISH Network account. Using the remote cont rol, yo u can order the exact same pr ogram for each re ceiver but you pay for the pr[...]

Pay Per Programs 25 Tips 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 5 6 7 8 9 10 R 11 T IP S • Y ou can set up a VCR to record Pay-Per-V iew programs. See p age 44 for more details. • Y ou can prevent others from purchasing Pa y-Per -View prog rams by using locks (see page 36). • T une to Channel 103 for a list of what’ s playing on Pay-Per-V iew . Q [...]

Chapter 4 26 Questions Notes[...]

27 Setting Up Y our Favorites List s Favorites List s 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 6 7 8 9 10 R 11 One of the benefit s of DISH Ne twork is that you have access to many channels. However , the number of channels can make it difficul t to find something to watch. When you read this chapter , you’ll learn how to set up and use Favorites Lists.[...]

Chapter 5 28 What are Favorit es Lists? W HAT ARE F AVORITES L IST S ? Favorites Lists are list s of your favorite channels. Y ou can create and change the list s yourself, adding and removing channels as you wish. Y our favorit e channels can b e grouped in up to four list s. • When using a Favorites List , the Program Guide and Bro wse Banner d[...]

Favorites Lists 29 Naming Fav orites Lists 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 6 7 8 9 10 R 11 N AMING F AVORITES L IST S Y ou can name your Favorites Lists whatever you want, up to eight characters long. U SING F AVORITES L IST S Press GUIDE to ope n the Program Guid e. Press GUIDE again to select the next Favorites List. Press GUIDE repeated ly to [...]

Chapter 5 30 Questions Notes[...]

31 Securing Y our Re ceiver and Account Locks 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 7 8 9 10 R 11 An important concern to pa rents is the ability to protect their children. With high tech television comes greater poten tial for unwa nted programming beamed into your home. Use the safeguards described in this chapter to set up and use locks. • W HAT[...]

Chapter 6 32 What are Locks? W HAT ARE L OCKS ? Locks allow you to password- protect programming base d on ratings, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks men u, the rec eiver displays a message prompting you to ente r the password . • The receiver allows you [...]

Locks 33 Locking and Unlocking Y our Receiver 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 7 8 9 10 R 11 5 Press SELECT. 6 Enter the new p assword using the NUMBER P AD. Select OK. 7 Enter the new p assword again for confirm ati on, using the NUMBER P AD. The receiver displays st ars (*) as you enter the di gits of the p assword. Select OK. 8 Memorize the n[...]

Chapter 6 34 Creating or Changing Ratings Locks C REATING OR C HANGING R ATINGS L OCKS Y ou can lock programs based on Motion Pict ure Association of America (MP AA) ratings (PG , PG 13, etc.) a nd expande d ratings (violence, lang uage, etc.). 1 Press MENU and select Locks (5). 2 If the receiver is locked, enter the passw ord using the NUMBER PAD.[...]

Locks 35 Creating or Changing Channel Loc ks 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 7 8 9 10 R 11 C REATING OR C HANGING C HANNEL L OCKS Y ou can lock any channel, including Pay-Per-V iew and off-air channels. This type of lock keeps anyone from viewing th ese chann els unless th ey enter th e correct passwor d. 1 Press MENU and select Locks (5). 2 If[...]

Chapter 6 36 Locking or Unlocking Pay-Per-V iew Channels L OCKING OR U NLOCKING P AY -P ER -V IEW C HANNELS This locks all Pay -Per-View channels. This ty pe of lock keeps anyone from viewing th ese channels by using the UP or DOWN ARROWS or the remote control NUMBER P AD. Y ou also can lock individ ual Pay-Per-View channels by using channel locks.[...]

Locks 37 Locking or Unlocking the Fron t Panel 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 7 8 9 10 R 11 L OCKING OR U NLOCKING THE F RONT P ANEL This lock keep s anyone from using the fr ont pan el buttons unless they enter the correct password, but it d oes not loc k the remo te control b uttons. 1 Press MENU and select Locks (5). 2 If the receiver is lo[...]

Chapter 6 38 Tips T IP S • If the receiver displays a message prompting you to en ter a pa ssword, the receiver is locked. • When you lock a rating, you also lock all other more restrictive ratings. For example, if you lock PG 13 rated programs, then all progr ams with the R, NC-17, and NR/AO ratings are also locked. Q UESTIONS • Why didn’t[...]

39 Interacting with Y our TV Interactive TV 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 8 9 10 R 11 Play games, shop, and get help from Custom er Service! Use the information in this chapter learn about interact ive services available on your satellite receiver . • dish home I NTERACTIVE TV • C USTOMER S ERVICE[...]

Chapter 7 40 DISH HOME Intera ctive TV dish home I NTERACTIVE TV Press DISH on the remote control to go to dish home Intera ctive TV features available with your service. W atch video from popular news, enterta inment, and sport s networks all on one screen. Y ou can also select an icon from the bottom of the screen for customer support, news, shop[...]

41 Setting Up and Using T imers T imers 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 9 10 R 11 Have you found yourself having to make a choice betwe en watching your favorite shows and living your life away from television? This chapte r shows you how to set up to record future programs on a VCR so that yo u’ll never miss your favorite shows. • T IM[...]

Chapter 8 42 Tim er s T IMERS A timer is your instruction tellin g the satellite receiver the programs you w ant to view in the future. For most VCR timers, yo u select a specific program on a specific channe l, and tell the satellite receiver how ofte n you wa nt to record that pr ogram. Be sure to set up the receiver to control your VCR (see pa g[...]

Timers 43 Timers 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 9 10 R 11 When a T imer S t art s a Recording For two minutes before a timer st arts a recording, the rece iver may display a digital count down on the TV screen. This symbo l disappears when the progr am begins . While the symbol is displayed, you may do one of the following: • Press CANCE[...]

Chapter 8 44 Using the Timers List U SING THE T IMERS L IST 1 Press MENU and select T imers (7). 2 Select T imers. When the T imers screen opens, you can edit or delete the timer s you have set. S ETTING U P AN A UTOMATIC T IMER Y ou can create an automatic timer for a futu re event. The following instruction s explain the simplest way to set up an[...]

Timers 45 Setting Up a Manual T imer 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 9 10 R 11 S ETTING U P A M ANUAL T IMER A manual timer let s you set custom st art and stop times for a timer . 1 Press MENU and select T imers (7). 2 Select Create T imer . 3 Select the T imer Frequency (see p age 42 for more det ails). 4 Select a T imer T ype (see pa ge [...]

Chapter 8 46 Overlapping T imers O VERLAPPING T IMERS If you try to create event timers for overlapping prog rams, the receiver displays a screen with the dates and times of both programs. The receiver also displa ys this screen if a program time has chan ged, causing one tim er to overlap another . Y ou must delete or edit one of the timers. T IP [...]

47 Personalizing Y our Remote Control Remote Control 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 10 R 11 Great! Another remote contr ol is the last thi ng you n eed, right? W ell, this remote could be the last remote you’ll ever need. Us e the information in this chapter to learn more about using your remote to control much mor e than just your rec[...]

Chapter 9 48 Changing the Address C HANGING THE A DDRESS Use the following procedure s to change the remote control address. 1 Press SYSTEM INFO on the re ceiver's front panel. The System Information screen displays and shows the Re mote Address. Write down th e address shown: 2 Press and hold SA T on your remote control for about three second[...]

Remote Controls 49 Checking the Remote Control Address 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 10 R 11 C HECKING THE R EMOTE C ONTROL A DDRESS Y ou can see what address is programmed on the re mote control by completing the following instructions. 1 Press and hold the SAT mode button for th ree seconds, until all of the mod e buttons light up, an[...]

Chapter 9 50 Controlling Other Component s C ONTROLLING O THER C OMPONENT S T o use the remote to control other devices (s uch as a TV , VCR, DV D player , tuner , amplifier , or DISH Network sa tellite receiver), you must first program it to control these other devices. Y ou can do this by either following the instructions in Setting Up Using Devi[...]

Remote Controls 51 Controlling Other Co mponent s 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 10 R 11 Setting Up Using Device Code T ables Y ou can set up the remote to control othe r devices using the device codes listed on page 98. In the instructions below , the column on the lef t cont ains the instructions and the column on the right pr ovides a[...]

Chapter 9 52 Controlling Other Component s Setting Up Using Device Codes Scan If the code for your de vice is not listed in th e tables st arting on p age 98, use this procedure to scan the remote control’s memory for the device code. In the instructions below , the column on the lef t cont ains the instruction s a nd the column on the righ t pro[...]

Remote Controls 53 Controlling Other Co mponent s 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 10 R 11 Reading Out the Device Codes Y ou can find out what device code you’ve set for each remote control mode ( TV , VCR, and AUX) . Instructions Additional Information 6 Press the UP or DOWN ARROW repeatedly until the device turn s off. As you press the[...]

Chapter 9 54 Controlling Other Component s Switching Between TV and Device V olume Control When you set up the remote to control a TV , the mute and volume buttons control the TV volume. However , if you want to use the AUX mode to control a tuner or amp lifier and the device has a volume setting, you can set up the re mote to control the device’[...]

Remote Controls 55 Controlling Other Co mponent s 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 10 R 11 1 Press and hold AUX for four seconds, and then let go of it. AUX will blink. 2 Press POUND (#). 3 Press the plus (+) side of VOLUME. 4 Press ZERO (0). 5 Press POUND (#). AUX flashes three times. 6 Press SAT. 7 Press the plus (+) and minus ( -) sides[...]

Chapter 9 56 Controlling Other Component s Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installe d, you can use th is remote in AUX mode to control it along with your new receiver . When you pr ogram the remote to control this othe r receiver , the remote will send out IR signals to the rece[...]

Remote Controls 57 Recover Button 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 10 R 11 R ECOVER B UTTON Use RECOVER if you accidentally change the channel or video input on your TV and cannot get the pictur e back from your satellite receiv er . When you press RECOVER as described below , the remote co ntrol sends commands to your TV to ch ange channe[...]

Chapter 9 58 Tips T IP S • If you don’t want to acc identally change c hannels on your TV or VCR, try programming the re mote control in Limited Mod e as described on page 50. • Be sure to put the remote control ba ck in SA T mode whenever you’re fin ished watching TV . Q UESTIONS • My remote doesn’t control my receiv er or other compon[...]

59 Personalizing Y our Satellite Receiver Receiver Customization 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 R 11 T a ke a look through this chapte r and you’ll find out how to chan ge settings on the receiver to make it just the way you like it. As an added bonus, if you find ou t that you don’t like h ow it turned out, you can reset the rece [...]

Chapter 10 60 Using Caller ID U SING C ALLER ID Caller ID displays on your TV the names of people and/o r telephone number s as they call you if you subscribe to Caller ID from your local phone comp any . T o u se this featur e, make sure you have a phone line connected to the receiver and that th e Caller ID feature is enabled. Caller ID Screens W[...]

Receiver Customization 61 Changing Languages 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 R 11 Using Caller ID History Use the following instructions to vie w and de lete numbers from your Ca ller ID History . C HANGING L ANGUAGES Y ou may be able to change the language of some programs. An alternate langu age may not be available for all programs. [...]

Chapter 10 62 Using Closed Captioning U SING C LOSED C APTIONIN G The receiver support s a variety of closed capt ioning formats. If turned on in the receiver , closed captioning is displayed by the rece iver through the HDTV D igital Audio/V ideo and YPbPr outputs fo r each format. The TV SET OUT , RCA video, and S-VIDEO re ceiver outputs provide [...]

Receiver Customization 63 Using Dolby® Surround So und 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 R 11 U SING D OLBY ® S URROUND S OUND Dolby Digital gives you the capa bility to enjoy progra ms in surround so und. An external decoder is required to enjoy this feature. Refer to your decoder user ’s guide. Note : Not all programs cont ain a Dol[...]

Chapter 10 64 Changing the Program Guide Order Note : When both audio signals are pr esent in the program, the re ceiver default s to Dolby Digital output unless you have selected PCM Only . Note : If you have selected Dolby Digital Only bu t there is only PCM audio in the program, you will hear nothing. This also a pplies to the analog audio outpu[...]

Receiver Customization 65 Changing the Guide Display 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 R 11 C HANGING THE G UIDE D ISPLAY The receiver comes set to display the Program Guide with video in the upper r ight corner . However , you can change the way the Program Gu ide displays. 1 Press MENU, select Preferen ces (8), and then Guide Disp lay ([...]

Chapter 10 66 Resetting to F actory Default s R ESETTING TO F ACTORY D EFAULT S Y ou can reset the receiver to discard any changes you have made to the receiver , except for remote control addre ss settings and loc ks. Resetting the receiver to factory default settings also discards all Fa vorite L ists except the All Cha n and All Sub lists. If yo[...]

Receiver Customization 67 Tips 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 R 11 T IP S • T o take full advantage of Do lby Digital 5.1 sur round sound, you need an optical cab le and a ster eo that supp orts this feature. • Be sure to have the receiver conne cted to an active phone line and have Caller ID service from you r phone company to use[...]

Chapter 10 68 Questions Notes[...]

69 How to Connect Y o ur Satellite Receiver Connections and Setup 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R Do you have a handful of cables and a he ad fu ll of questions? This chapter is the perfect place to find out how to connec t the receiver to all kinds of equipment. Y ou’ll find this chapter particularly helpful if you decide to mov[...]

Chapter 11 70 Connecting to a TV C ONNECTING TO A TV This section describes how to connect receiver output port s to a TV . Y ou can connect the receiver to a st andard definition (SD) TV or a high defin ition TV (HDTV). Select one of the following methods. HDTV Digit al Audio/Video Connections The HDTV Digit al Audio/V ideo connection prov ide s h[...]

Connections and Setup 71 Connecting to a TV 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R YP B P R Connections The YPbPr connections provide high- quality audio and video to your HDTV or HD monitor . 1 Connect between the YPbPr componen t connec tions on the receiver a nd the HDTV using component video cables. 2 Connect audio (r ed and white) RC[...]

Chapter 11 72 Connecting to a TV Setting Up to Display in HD Once the receiver has been activated with qualifying DI SH Network programming, you will be able to receive HD programs to watch. Us e the following steps to select the desired HDTV format. 1 Consult your HDTV user ’s guide for the HD format resolution that the TV su pports (1080i or 72[...]

Connections and Setup 73 Connecting to Y our Dish Antenna 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R S t andard Definition TV Connections Y ou can connect the receiver to a st andard definition TV in two ways: • RCA Audio/V ideo connectio ns • TV SET OUT 1 Connect the receiver to the TV using one of the following: • RCA Audio/V ideo con[...]

Chapter 11 74 Connecting the Phone Line 1 Before you can begin connectin g your receiver to yo ur dish antenna, you mu st first complete the preceding sections on conne cting your TVs to the re ceiver . 2 Connect an RG-6 coaxial cable between the Sa tellite In port on the receiver ’s back panel to an available port on either your switc h or your [...]

Connections and Setup 75 Connecting the Pho ne Line 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R Phone Line Connection Run a telephone cable with a st andard RJ-1 1 connector from the receiver ’s back pane l Phone Jack to an act ive telephone conn ection. Phone System Setup Y ou must also set up the receiver for your telephone system (touch t[...]

Chapter 11 76 Connecting a VCR C ONNECTING A VCR Use this section to connect your VCR and set up th e receiver for VCR T imers. VCR Connections The diagram below provides exam ple of how to connect VCRs to your satellite TV system. 1 Connect the tuner input of the VCR to the receiver TV SET OUT . 2 Peel of f the white sticker and affix it to the ca[...]

Connections and Setup 77 Connecting Off-Air Antenna/Cable TV 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R Setting Up the Receiver to Control Y our VCR Use this section to set up the receiver to control your VCR so that you can use VCR timers. The re ceiver’s front p anel IR BLASTER sends a signal to control the VCR. This signal can bounce of [...]

Chapter 11 78 Connecting Off-Air Ante nna/Cable TV Make sure to follow the antenna inst allation instructions correctly . Ground an outdoo r antenna per th e National Electrical Code (NEC) an d any local electrical code s. The audio/video quality on loca l off- air channels depen ds on the dista nce and terrain between the broadcast st ation and yo[...]

Connections and Setup 79 Connecting Off-Air Antenna/Cable TV 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R Peaking Y our Off-Air Antenna 1 Press MENU, select System Setup (6), and t hen Local Cha nnels (8) to op en the Local Channels screen. 2 Select Add Locals. Highlight the T ransmit Number and use th e UP and DOWN ARROWS to select a digital o[...]

Chapter 11 80 Connecting Off-Air Ante nna/Cable TV 1 Press MENU, select System Setup (6 ), and then Local Channels (8). 2 Select Sat Locals. 3 Select Enable or Disable. 4 Select Done. W atching Off-Air Channels Through the Reciever Y ou can use your receiver to watch local channels while connected to TV SET OUT . When you turn off your receiver , t[...]

Connections and Setup 81 Connecting Off-Air Antenna/Cable TV 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R • Multiple broadcast st ations (to receive good signals fr om several stations, you ma y need to compromise in how you ai m the antenna or you may need more than one antenna). The effect s of poor digit al reception a re dif ferent from t[...]

Chapter 11 82 Using T roubleshooting T ools U SING T ROUBLESHOOTING T OOLS Y our receiver has diagnostic tools that a Cu stomer Service Represent ative may ask you to use if you should ever run into problems wh ile using your equipment. Even though these tools are quite helpfu l, it is recommended t hat you only use them when on the phone with a DI[...]

Connections and Setup 83 Using T roubleshooting T ools 1 2 3 4 5 6 7 8 9 10 11 R 1 2 3 4 5 6 7 8 9 10 R Point Dish and Check Switch The Point Dish and Check Sw itch screen s are helpful to the Customer Ser vice Represent atives. Y ou may be asked to display these screens when you call DISH Network. Even though there ar e items that can be changed, [...]

Chapter 11 84 Using T roubleshooting T ools Notes[...]

85 T roubleshooting and Device Codes 1 2 3 4 5 6 7 8 9 10 11 R • T ROUBLESHOOTING T ABLES • R EMOTE C ONTROL D EVICE C ODES[...]

Reference 86 T roubleshooting T ables T ROUBLESHOOTING T ABLES Use these tables if you have proble ms using the system. Look in this section for a description of the problem befo re calling the Customer Servic e Center . Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.[...]

Reference 87 T roubleshooting T ables 1 2 3 4 5 6 7 8 9 10 11 R Message Numbers Number Possible Reason What to Do 001 • There may be a proble m with the multi-dish switch. • Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cabl e connections are[...]

Reference 88 T roubleshooting T ables 015 • You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal. • Wait a few minutes to see if the message is removed. Make sure that all required cables ar e in p lace, and check that all cable connections are tight and dry ([...]

Reference 89 T roubleshooting T ables 1 2 3 4 5 6 7 8 9 10 11 R 074 • The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes. • Wait a few minutes and then try again to enter the password. Note: The “time out” featu re is [...]

Reference 90 T roubleshooting T ables Remote Control What Is Happening Possible Reason What to Do You cannot find the remote contr ol. • N/A • Use the receiver front panel Control Buttons to control the receiver until you find the remote. If the remote control is permanently lost or too damaged to use, call the Customer Service Center to order [...]

Reference 91 T roubleshooting T ables 1 2 3 4 5 6 7 8 9 10 11 R Program Guide or the Browse Banner What Is Happening Possible Reaso n What to Do In the Program Guide, some channels have a red background. • Red means that you have not subscribed to that channel. You must subscribe to a channel before you can tune the receiver to it. • If you wan[...]

Reference 92 T roubleshooting T ables W atching A Program What Is Happening Possible Reason What to Do The receiver front panel Power light is on, but the TV image: • is black (no pictur e) • is frozen • has break-up s • has “snow,” • sh ows small squares of vario us colors • The TV set may not be working properly • Make sure that[...]

Reference 93 T roubleshooting T ables 1 2 3 4 5 6 7 8 9 10 11 R • There may be interference from other nearby electrical devices (such as radio towers, cellular telephones, computers, microwave ovens, radios, stereos, or TVs). • Check other nearby elec trical devices as possible sources of interference. • Check that all required coaxial cable[...]

Reference 94 T roubleshooting T ables T imers What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked. •Y o u must enter the password before you can create an event timer for a locked program. • To be able to set up an event timer for the program, first [...]

Reference 95 T roubleshooting T ables 1 2 3 4 5 6 7 8 9 10 11 R Hearing A Program What Is Happening Possible Reason What to Do The receiver front panel Power light is on and there is a good picture on the TV set, but you do not hear any sound. • You may have muted the sound, or set the volume so low that you cannot hear it. • The audio connecti[...]

Reference 96 T roubleshooting T ables Your computer or FAX machine was receiving a FAX or modem transmission, but an error occurred. • The receiver may have tried to call the Customer Service Center to send Pay-Per-View purchase information during the FAX or modem call. When the receiver found that the telephone was busy, it automatically disconn[...]

Reference 97 T roubleshooting T ables 1 2 3 4 5 6 7 8 9 10 11 R Buying a Pay-Per-V iew Program What Is Happening Possible Reason What to Do Someone orders a Pay-Per- View program without your permissi on. • You may have been away from the receiver, and someone else used it. • Lock the purchase of Pay-Per-View programs. Remember that you are res[...]

Reference 98 Remote Control Device Codes TV Codes Programming in AUX mode : In most ca ses use the se codes to program in TV mode; however , if programming in AUX mode, press 0 before entering the TV code. A Mark 670 Action 662 Admiral 514 521 605 668 669 675 Aiko 727 Aiwa 751 Akai 570 573 659 660 A-Mark 620 Amtron 657 Anam National 509 541 620 651[...]

Reference 99 Remote Control Device Codes 1 2 3 4 5 6 7 8 9 10 11 R Symphonic 632 657 662 677 692 694 T andy 521 605 T atung 509 651 663 698 T echnics 508 673 676 T echwood 523 573 652 654 660 676 T eknika 504 505 512 516 523 524 525 526 534 536 541 573 644 652 653 654 655 657 658 661 662 664 665 666 670 672 675 680 682 685 726 727 T elefunken 679 T[...]

Reference 100 Remote Contro l Device Co des RCA 635 638 70 4 727 Sansui 753 Sanyo 741 Sharp 712 713 714 715 749 Sherwood 646 670 736 738 744 Sony 639 645 650 687 728 729 730 Soundmatters 763 T eac 684 737 T echnics 643 644 652 742 746 764 To s h i b a 710 Ya m a h a 663 730 731 732 733 745 747 DVD Player Codes Programming in AUX mode : In most ca s[...]

Reference 101 Remote Control Device Codes 1 2 3 4 5 6 7 8 9 10 11 R Notes[...]

Reference 102 Remote Control Device Codes Notes[...]

103 • L IMITED W ARRANTY • R ESIDENTIAL C USTOME R A GREEMENT • S TA Y I N G L EGAL • FCC C OMPLIANCE[...]

Appendix 104 L IMITED W ARRANTY This Limited W arranty is a legal document. Keep it in a safe place. Remember to ret ain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty . What the W arranty Covers This warranty extends only to the origi nal user of the equipment a[...]

Appendix 105 Residential Customer Agreement 4 Y ou will be given the a ppropriate address for which to return yo ur equipment. Whether under w arranty or not, you will be responsible for the cost of shipping back the defective equi pment. For faster service, see the Advance Exchange Program below. 5 Returned equipment must be packaged properl y , u[...]

Appendix 106 Residential Customer Ag reement T o view this Residential Customer Ag reement (the "A g r eemen t") in S p anish, please visit our website at www .di shnetwork.com or call us at 1 (800) 333-DISH a nd we will send you a copy . Para ver este Acuerdo en español por favor visite www .dishnetwork.com o llame al 1(800)333-DISH y l[...]

Appendix 107 Residential Customer Agreement fee ("Additional Outlet Programming Access Fee") for each addi ti onal receiver or tuner added to your account, including without limitation those model receivers which support independ ent viewing of prog ramming on multiple televisions. If you desire to receive Services at two diff erent locat[...]

Appendix 108 Residential Customer Ag reement D. If we use a collection agency or attorney to collect any money you owe us or to assert a ny other right which we may have against you, you agree to pay the reasonable co sts of collection or other action. These costs might include, but are not limited to, the costs of a collection ag ency , reasonable[...]

Appendix 109 Residential Customer Agreement the property of DISH Network at all times and any tamperin g or other unauthorized modifica tion to any Smart Card is strictly prohibited and may result in, and subject you to, legal action. Y ou agree to return Smart Cards to us upon our request. B. Smart Cards are non-transferab le. Y our Smart Card wil[...]

Appendix 110 Residential Customer Ag reement ownership rights in such Equipment, and you agree to execute any and all documents as may be so determined to be necessary for us to make such filings. Y ou are resp onsible for preventing the loss or destruction of leased Equipment and w e recommend that su ch Equipment be co vered by your homeowners, r[...]

Appendix 111 FCC Compliance 9. GENERAL A. Physical Address/Change of Addr ess. When setting up yo ur DISH Network account, you agree to provide us with the physical street address where y our Equipment will be loca ted and your Servi ces provided. A post office box does not constitute a physical address and is not sufficient to meet this requiremen[...]

Appendix 112 FCC Compliance The REN is used to determin e the number of devices that may be conne cted to a telephon e line. Excessive RENs on a telephone line may result i n the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5 .0 ). T o be certain of the number of devices tha[...]

1 •W ELCOME •G ETTING S TA R T E D •U SING DVR C ONVERSION •R ECORDING F UTURE P ROGRAMS •T ROUBLESHOOTING DISH Network DVR Conversion[...]

2 Welcome to DVR Conv ersion W ELCOME TO DVR C ONVERSION Now you can enjoy all of the benefits of havi ng a DVR on your sate llite receiver without having to exchange it for a DVR satellite re ceiver . By adding DVR Conversion to your satellite receiver , you can now record and stor e programs on your external USB 2.0 hard disk drive. This service [...]

External Hard Drive Addendum 3 Getting S t arted with DISH Networ k DVR Conversion G ETTING S TA R T E D WITH DISH N ETWORK DVR C ONVERSION 1 Purchase a USB 2.0 hard disk drive (HDD) from your local co nsumer electronics store or visit www .dishnetwork .com to locate the DISH Network-recommended hard disk drive providers. The external hard disk dr [...]

4 Getting St arted with DISH Network DVR Conversion • The drive can be conne cted to another compa tib le receiver in your home, but it cannot be connected to a ViP-series DVR receiver with the DVR External Hard Disk Drive S torage activation. • The external hard drive must re main on, even when the rece iver is turned of f. • Y ou can use an[...]

External Hard Drive Addendum 5 Using DVR Conversion U SING DVR C ONVERSION The Digital V ideo Recor der (DVR) features let you watch TV the way you want. Y ou can pause, r everse, or skip back through a pr ogram. Then you can co ntinue watching TV . Also, you can record an d pla y ba ck a pr og ra m with fu ll dig ital audio an d video qua lity , w[...]

6 Using DVR Conversion Reverse, Fast Forward, and Skip This section describes how to use the DVR buttons to move fo rward and back quickly while you watch TV . Slow Motion and Frame-By-Frame The DVR Conversion gives you features that allow you to slow down live TV . This section describes how to use the DVR buttons to use slow m otion and frame-by-[...]

External Hard Drive Addendum 7 Using DVR Conversion Recording a Live Program Note: It is not possible to record two live prog rams off the satellite or two live Over-the- Air (OT A) programs simult aneously . Y ou can record one live progr am from the satellite and one live program from an OT A, if you have an OT A antenna connected, simulta neousl[...]

8 Using DVR Conversion Recording While W atching a Recorded Program Y ou can set up the satellite receiver to reco rd one live satellite program and one live OT A program w hile watching a program yo u’ve alre ady recorded .. 1 Press GUIDE to open the Progra m Guide. Find a current program you want to record no w . 2 Press SELECT to tune to that [...]

External Hard Drive Addendum 9 Using DVR Conversion Grouping and Sorting Recorded Programs 1 Press DVR. 2 Choose a group or sort option to help yo u quickly find the progr am you want to watch: • T o group programs into folders, se lect Group , then select a Grou p Option. • T o sort programs by name, date, or other categories, select Sort , th[...]

10 Recording Future Progra ms R ECORDING F UTURE P ROGRAMS A timer is your instruction tellin g the satellite receiver the programs you w ant to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel and tell the sate llite receiver how often you want to record that program to your exte[...]

External Hard Drive Addendum 11 Recording Futur e Programs • Y ou can override a specific timer's priority with a one-time sk ip or by res toring it. Select a timer in the Daily Schedule , then you'll have a n optio n to Skip or Rest ore for that timer (see pag e 14). Ti m e r Op t i o n s The T imer Op tions screen let s you set the fo[...]

12 Recording Future Progra ms Daily Schedule The Daily Schedu le lists the timers th at are plan ned for today , the future (up to nin e days), and those that occurred in the recent past . Use the Daily Schedule as descri bed on page 14 to: • Review today's timers. Y ou can choose to skip a schedu led timer , or restore a timer that was not [...]

External Hard Drive Addendum 13 Recording Futur e Programs When the Receiver is Off If the receiver is off when a time r is scheduled, the receiver responds accordingly: •D V R —records the sch ed u led eve nt . Note: Keep the external hard dr ive on at all times. •A u t o —T urn on for the event. • Reminder —T urn on at the scheduled t[...]

14 Recording Future Progra ms Using the Timers List Using the Daily Schedule Use the arrow keys on your remote control (up , down, left, or right) to select a future program if you wa nt to Skip or Restore a timer . Y ou can also choose to Protect it or view the start early/e nd late settings. • T o change the S tart Ea rly/End La te setting, sel[...]

External Hard Drive Addendum 15 Recording Futur e Programs Setting Up an Automatic Timer 1 Find a program to record that st art s in the future using the Program Guide or Browse Banner . The program can be a satellite or over-the -air program (see your receiver ’s User Guide for instructions on connecting an over -the-air antenna) . 2 Select the [...]

16 Recording Future Progra ms 7 Select the channel (sat ellite or over-the-air). Use the UP/DOWN ARROWS, PAGE UP/DOWN, or NUMBER PA D to find the channel. 8 Select Edit Time . 9 Set the Star t Ti m e and End Time , include AM/PM for each . 10 Set the Date . 11 Select Done . 12 Select Create Timer . Setting Up a DishP ASS™ Timer Dish PA S S lets y[...]

External Hard Drive Addendum 17 Recording Futur e Programs the Enter Search Criteria field. See Using T ext Fields in your receiver ’s User Guide for instructions. 6 Select Options as describe d on pag e 1 1. 7 Select Create Timer . When the rece iver has completed your search, the T imer Schedule will display the results. Note : After entering y[...]

18 Recording Future Progra ms Tips • Make sure the Upda tes feature is enabled as described in your receiver ’s User Guide . By enabling this feature , the Program Guide has the most up -to-date info rmation an d can adjust or create timers ac cordingly . • Weekly , Daily , and Monday-Friday timers move only if the program is within one hour [...]

External Hard Drive Addendum 19 T roubleshooting T ROUBLESHOOTING Use these tables if you have proble ms using the system. Look in this section for a description of the pr oblem before callin g the Customer Servic e Center . Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with[...]

20 T roubleshooting External Hard Drive T roubleshooting What Is Happening Possi ble Reason What to Do Receiver does not recognize the External Hard Drive • The hard drive is not compatible. • The hard drive consists of more than one physical internal hard drive. • Make sure that only the external hard drive is attached to the USB port. Havin[...]

External Hard Drive Addendum 21 T roubleshooting Ti m e r s 167084 Pop-up message “USB mass storage device has to be reformatted to support DISH Network DVR functionality.” Receiver detects an external hard drive at the USB 2.0 port. • The device must be reformatted to provide DVR Conversion. Any information on the hard drive is lost in the r[...]

1 43042 Receiver Information Write the following information in the spaces provided below . Y ou may need to provide this information if you call the Service Center . T o get the Conditi onal Access Numbers, display the Important S ystem Information menu (see Ordering Y our Program Packages ). Remote Control Settings TV Input/Channel Settings Purch[...]