Dish Network 722k manual

T able of Cont ents i Important Safety Instructions ......................... vii Introduction ........................................................ 1 W ELCOME ................ ............................ ............ ........... 2 H OW TO U SE TH IS U SER G UI DE ................. .......... ........ 2 A BOUT Y OU R DISH N ETWORK A CCOUNT ....[...]

Table of Contents ii S ATELLITE R ECEIVER B ACK P ANEL ............. .............. 21 U SING THE O N - SCREEN M ENUS ................. ................ 22 U SING T EXT F IELDS ............... .............. ............ ......... 23 Q UESTIONS ................. ................................ .............. 24 T IPS .............. ...............[...]

Table of Contents iii Locks ........................... ...................................... 43 W HAT ARE L OCKS ? ............... .............. ............ ......... 44 C REATING OR C HANGING A P ASSWORD ............ ......... 45 L OCKING AND U NLOC KING Y OUR R ECEIVER ............... 45 C REATING OR C HANGING R ATINGS L OCKS ................[...]

Table of Contents iv Record Future Programs ................................. 61 T IMERS AN D R ECORDING S ............. ................. ........... 62 U SING THE T IMERS L IST .............. ................ .............. 65 U SING THE D AILY S CHEDUL E ............ .............. ........... 65 S ETTING U P AN A UTOMATIC T IMER .............. [...]

Table of Contents v T IPS .............. ................ .............................. ............ 102 Q UESTIONS .............. ................................. .............. 102 Connections and Setup ................................. 103 C ONNECTIN G TO THE N EARBY TV (TV1) .... .............. 104 C ONNECTIN G TO THE R EMOTE TV S (TV1 OR TV2[...]

Table of Contents vi[...]

vii 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this appara tus near water . 6 Clean only with a dry cloth. 7 Do not block any ventilat ion opening s. Install in acco rdance with the manufact urer ’s instru ctions. 8 Do not install near any heat sources such a s radi ators, he[...]

viii Safety Note to Satellite TV System Installer : This reminder is provided to call the satellite TV system installer ’s attention to Article 820-40 of the Nati onal Electrical Code (N EC) that provides guidelines for proper groun ding and, in particular , specifies tha t the cable ground shall be conn ected to the grounding system of the build[...]

1 Introduction to DI SH Network Services What you’ll find in this chapter: • W ELCOME • H OW TO U SE THIS U SER G UIDE • A BOUT Y OUR DISH N ETWORK A CCOUNT • W ATCHING TV N OW • A DDITIONAL S ERVICES • A BOUT S ATELLITE TV R ECEPTION • W HY C ONNECT TO A P HONE L INE OR B ROADBAND • M OVING O N - SCREEN L OGO Introduction[...]

2 Wel c om e Chapter 1 W ELCOME Thank you for choosing DISH Network. Y ou ar e about to experience the excitement and convenience of our Direct Broadcast Satellite (D BS) service, which delivers the very best picture and soun d quality . DISH Network consis te ntly provides the latest product s and satellite-delivered services—with high performan[...]

Introduction 3 How to Use this User Guide Guide Conventions • The names of remote control buttons ar e all uppercase. Example : Press SAT. • Select means to move the hi ghlight to an on -screen option or choice in a list and press SELECT on the remote control. Example : Select the Locks option. • This guide uses HD for high definition and SD [...]

4 About Y our DISH Networ k Account Chapter 1 A BOUT Y OUR DISH N ETWORK A CCOUNT This section describes how to orde r your packages and pro vides information on how to find information about your DISH Network account. Ordering Y our Programming Packages Before you can enjoy your new rece iver , order your programming p ackages. 1 Press POWER on th[...]

Introduction 5 W atching TV Now W ATCHING TV N OW After you have orde red your programming p a ck age, you can begin enjoy ing the fea tures of your new satellite TV receiver . When you complete these simple tours, you’ll be fami liar with the remote control and be able to find a prog ram to watch, pause live TV , and record your favorite shows. [...]

6 W atching TV No w Chapter 1 Pausing Live TV Here’s something you can’t do with regular old TV : pause live TV because some one’s at the door or calling you on the phone or there’ s something you just have to do right now . For more about the p ause feature of your receiver , see Pausing a Program on page 54. Recording and Playing Back a P[...]

Introduction 7 Additional Se rvices A DDITIONAL S ERVICES Pay-Per-V iew Catch all the action on Pay-Per-View . T ake a break from regular TV and order the latest movies, sport s, and special event s. For det ails on ordering Pay-Per-V iew events , see page 34. Be sure to connect an active phone line to your receiver before you orde r a Pay-Per-V ie[...]

8 Why Connect to a Phone Line or Broadband Chapter 1 Solar Interference T wice a year , the sun moves to a positio n behin d the DISH Network satellit es as they orbit the Earth. This event occurs during a few days at the beginning of the sp ring and the beg inning of the autumn and last s only a few minutes. During these brief periods, you will no[...]

Introduction 9 Tips satellite TV programming. Make sure you are using the correct remote for your TV -viewing location (see p age 12 for det ails). T IP S • Always have the la test sof tware —T urn of f the receiver when you’re not using it. • Order Pay-Per-V iew with your remote control —Keep an active phone line connected to the receive[...]

10 Notes Chapter 1 Notes[...]

71 Personalizing Y our Remote Controls What you’ll find in this chapter: • I MPROVING R ECEIVER C ONTROL • C ONTROLLING O THER C OMPONENT S • S ETTING U P BY L EARNING FROM A NOTHER R EMOTE • U SING THE S YSTEM W IZARD • T HE R ECOVER B UTTON • S ENDING D ISCRETE P OWER O N AND O FF • T IP S • Q UESTIONS Remote Control Setup[...]

72 Improving Receiver Control Chapter 10 I MPROVING R ECEIVER C ONTROL These instructions help you improve your remote control settings to best ope ra te your satellite receiver . Changing the Address for Remote Control 2 Because UHF signals travel long distance s and go through walls, a neighbor ’s remote may control your receive r by mistake. T[...]

Remote Controls 73 Improving Receiver Control Checking the Remote Control Address 1 Press and hold the SAT mode button until all of the mode buttons light up, then release it. 2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the address number (for exa mple, three flashes means address 3) . Confirming Remote Contr[...]

74 Improving Receiver Control Chapter 10 Adjusting the Remote Control Antenna Be sure to set the remote control antenna (ba ck of the r eceiver) straight up so you can use the remote control from as far away as po ssible. Don't let the ante nna touch anything. If your UHF Pro Re mote Co ntro l 2 isn' t working well from far away , y ou ma[...]

Remote Controls 75 Improving Receiver Control Inst alling a UHF Attenuator Unwanted UH F signals ma y interfere with signals from the remote control to t he receiver . T o prevent such interference, you can inst all a 10 dB attenuator (available from many consumer electronics parts stores). Adding th is attenuator will help keep out stray UHF signa[...]

76 Controlling Other Component s Chapter 10 C ONTROLLING O THER C OMPONENT S T o use the remote to co ntrol other devices (suc h as a TV , DVD player , VCR, tuner , amplifier , or other DISH Netw ork satellite receiv er), you must first prog ram it to control these devices. Y ou can do this by any of the following procedures: • Setting Up Using D[...]

Remote Controls 77 Controlling Other Co mponent s Setting Up Using De vice Code T ables Set up the remote to control other devices using the device codes listed on page 137. In the instruct ions below , the column on the left contains th e instructions and the colu mn on the right provides additional informatio n. Instructions Additional Informatio[...]

78 Controlling Other Component s Chapter 10 Setting Up Using Device Codes Scan If the code for yo ur device is not listed in the t ables starting on page Codes First Left or if you could not find a code that worked for your device, use this procedure to scan the remote control’ s memory for the device code. In the instructions below , the column [...]

Remote Controls 79 Controlling Other Co mponent s Checking the Device Codes Use these steps to find the device code you’ve set for each remot e control mode (T V , DVD or VCR, and AUX) . Instructions Additional Information 1 Press and hold the mode bu tton until all the other mode buttons light up, and then release the button . The mode button fl[...]

80 Controlling Other Component s Chapter 10 Setting Up by Learning from Another Remote After you have prog rammed your DISH Network remote to control your devices (in TV , DVD or AUX modes), you may find not all of the commands used by the devices’ or iginal remote controls function as you expect. Th e l ear ning function of your DISH Network rem[...]

Remote Controls 81 Controlling Other Co mponent s 4 T o start lea rning commands for this mode: • If you've found a code for that device, first program th e code. Now press and release RECALL, then hold RECORD for about thr ee seconds. • If you have not programmed a code for that device, press and hold RECORD for three seconds. T o find an[...]

82 Controlling Other Component s Chapter 10 Using the System Wizard By pressing and holding the 0 (zero) key on your DISH Ne twork remote con trol, you enter the System Wizard. The System Wizard can help yo u diagnose cert ain problems you may be having with your DISH Network remote control, including: • Remote Is Not Recognized • Adjust Remote[...]

Remote Controls 83 Controlling Other Co mponent s Adjust Remote Configuration Y ou may see a screen asking you to adjust the physical configuration of the remote control. Configure the remote key and the UHF/IR switch a s shown on the screen, and then se lect Continue. Resolve Address Conflict Y ou may also see a screen noting tha t your remote con[...]

84 Controlling Other Component s Chapter 10 Controlling a T uner or Amplifier Use the following remote control buttons to co nt rol a tuner or amplifier . When the remote control is set up as described on pag es 76 and 84, press the AUX mode button to set the remote to AUX m ode. The AUX mode button will stay lit for two seconds to show you’ve se[...]

Remote Controls 85 Controlling Other Co mponent s T o set the remote back to adjust t he TV vo lume (steps 1-5 set up th e remote and steps 6-7 make sure the remote is set up correctly): Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installed, you can use this remote in AUX mode to control it[...]

86 The Recover Button Chapter 10 T HE R ECOVER B UTTON Use RECOVER if you have a snowy , all blue , or black screen on your TV and cannot get the picture back from your sa tellite receiver . When you pre ss RECOVER as described, the remote control sends commands to your TV to ch ange channels or video inp uts to get back to watching satellite progr[...]

Remote Controls 87 Sending Discrete Power On and Off • On a remote TV , RE COVER must be progra mmed to tune y our remote TV to the specific chan nel to receiv e TV2 prog rammi ng (for example, channel 60), using the instructions on p age 86. Note : Press any remote control button other than RECOVER to end this procedure. Note : If RECOVER is not[...]

88 Tips Chapter 10 satellite receiver is reliably in one state or the other . T o use dis crete power commands, complete the following: T IP S • If using a specific channel for TV2 (for ex ample, channel 60), TV2’ s remote control must be programmed with a TV2 channel before you can use RECOVER. • Place the channel sticker on the remote TV an[...]

89 Personalizing Y our Satellite Receiver What you’ll find in this chapter: • U SING S HARED V IEW • M ODULATOR S ETUP • U SING M ULTIMEDIA • U SING C ALLER ID • C USTOMIZING THE G UIDE AND C HANNEL L IST S • C HANGING L ANGUAGES • U SING C LOSED C APTIONING • U SING D OLBY ® D IGIT AL S URROUND S OUND • R ESETTING TO F ACTORY [...]

90 Using Shared Vi ew Chapter 11 U SING S HARED V IEW Shared V iew is a feature of Single Mode th at lets you activate the TV2 audio and vi de o outputs to display the same progr amming as the TV1 outputs. While using this fe ature, both Remote Control 1 and Remo te Control 2 for your satellite receiver can control what is displayed on all TVs conn[...]

Receiver Customization 91 Using Multimedia U SING M ULTIMEDIA Photos Copy photos from select digit al cameras and storage devices to the receiver’s DVR hard drive for viewing on the connected TV (optio ns vary by receiver mode l). Now you don’t have to pass pho tos around or have a crowd of pe ople hover around your digit al camera. T ransferri[...]

92 Using Multimedi a Chapter 11 Choosing a compa tible external hard drive: • The hard drive must have a USB 2.0 connectio n. • The capacity of th e hard drive should be between 4 0GB and 750GB. • Using a hard drive with an external power supply is recomm ended. External hard drives powered by the USB cable may not function pro perly with you[...]

Receiver Customization 93 Using Multimedia Port able Media Players Y ou can take your recorded conte nt on the go with a portable media player from ARCHOS. Visit www .archos.com for comp atible models and a free DISH Network plu g-in. A one-hour standard-definitio n program will transfer in only about five minutes! Copy protection for cert ain cont[...]

94 Using Caller ID Chapter 11 U SING C ALLER ID Caller ID displays on your TV if you subscribe to Caller ID from your local ph one comp any . T o use this feature make sure you have a pho ne line connected to the receiver , Caller ID is enabled on your phon e line and that the Caller ID option is selected on your re ceiver . Setting Up Caller ID Di[...]

Receiver Customization 95 Customizing the Guide and Channel List s Using Caller ID History Use the following instructions to vie w and de lete numbers from your Caller ID History . C USTOMIZING THE G UIDE AND C HANNEL L IST S Y ou can set up the on-screen Program Guide to list cha nnels in descending order , with the highest channel nu mber at the [...]

96 Customizing the Guid e and Channel Lists Chapter 11 Changing the Guide Display The receiver comes set to display the Prog ram Guid e with video in the u pper r igh t cor ne r . However , you can change the way the Progr am Guide displays. • St andard - Partial Gu ide with V ideo . This option is pr eset when y ou first set u p the receiver . T[...]

Receiver Customization 97 Customizing the Guide and Channel List s channel list s. T o change the ch annel display , you must first scan for over-the -air chan nels (refer to Scanning for Over-the- Air Channels on page 1 18). 1 Press MENU, select System Setup , and then Local Channels . 2 Select Chan Display . Note : Changing the channel display pr[...]

98 Changing Languages Chapter 11 C HANGING L ANGUAGES Y ou may be able to change the language of some programs. Some programs, such as movies, indicate at the beg inning whether an alternate language or descriptive video is available. An altern ate language applies only to the au dio part of a progra m and does not change the language used in the m[...]

Receiver Customization 99 Using Closed Captioning U SING C LOSED C APTIONING The receiver has many options for Closed Cap t ioning (CC), which allow you to change the feature to suit your needs. Also, you can display captions when you play back pr ograms recorded on the receiver's DVR (Digital V ide o Recorder), even if you didn't have th[...]

100 Using Dolby® Digit al Surround Sound Chapter 11 U SING D OLBY ® D IGIT AL S URROUND S OUND Dolby Digital gives you the capa bility to enjoy progra ms in surround so und. An external decoder is required to enjoy this feature. Refe r to your decoder ’s user’s guide. Note : Not all programs contain a Dolby Digit al sound track. The receiver [...]

Receiver Customization 101 Resetting to Fac tory Default s R ESETTING TO F ACTORY D EFAULT S Y ou can reset the receiver to discard any changes you have made to the receiver , except for remote control addre ss settings and loc ks. Resetting the receiver to factory default settings also discards all Favorite Lists except the All Chan, All Sub, and [...]

102 Inactivity St andby Chapter 11 I NACTIVITY S T ANDBY If your receiver is on for a pres et period of time without any activity (for example, no channel changes), the Inactivity S tandby feature turns off the receiver so that you’ll always have the latest Pr ogram Guide and DISH On Demand (if available on your model). Enabling this feature (rec[...]

103 How to Connect Y our Satellite Receiver What you’ll find in this chapter: • C ONNECTING TO THE N EARBY TV (TV1) • C ONNECTING TO THE R EMOTE TV S (TV1 OR TV2) • C ONNECTING TO Y OUR D ISH A NTENNA • C ONNECTING THE P HONE L INE • C ONNECTING A B ROADBAND I NTERNET C ONNECTION • C ONNECTING A VCR TO THE R EMOTE TV • C ONNECTING A[...]

104 Connecting to the Nearby TV (TV1) Chapter 12 C ONNECTING TO THE N EARBY TV (TV1) This section describes how to connect receiver TV1 ou tp ut ports to a near by TV . Sele ct one of the following methods. Note : If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the repla cement r emote con trol tha[...]

Connections and Setup 105 Connecting to the Nearby TV (T V1) YPbPr Connections The YP B P R (componen t) connections provide high-qua lity video to your HDTV or HD monitor . 1 Connect between the YP B P R component connections on the receive r and the nearby TV using component video cables. 2 Connect audio (red and white) RCA-type cables between th[...]

106 Connecting to the Nearby TV (TV1) Chapter 12 Setting Up to Display in HD Once the receiver has been activated with qualifying DI SH Network programming, you will be able to receive HD programs to watch. Us e the following steps to select the desired HDTV format. 1 Consult your HDTV user ’ s guide for the HD forma t resolution that the TV su p[...]

Connections and Setup 107 Connecting to the Remote T Vs (TV1 or TV2 ) C ONNECTING TO THE R EMOTE TV S (TV1 OR TV2) This section describes how to connect the receiver’s H OME D ISTRIBUTION connection to the cable-ready remote TV located in anoth er room away from the receiver . Y ou can use these instructions to conne ct TVs in your house to see p[...]

108 Connecting to the Remote TVs (TV1 or TV2) Chapter 12 3 Find three channels next to e ach other on one o f your remo te TVs that d o not pick up a ny signals from over-the-air or cable broadcast s (they should show nothing but snow or static). These channels mu st fa ll in one of the two ranges bel ow . For example, if you find that cable channe[...]

Connections and Setup 109 Connecting to the Remote T Vs (TV1 or TV2 ) 13 With the Modulator Setup screen displayed on the nearb y TV , use Remote Control 1 to do the following: a Under TV2 Out (or TV1 Out), select ei th er Air (air channel numbers) or Cable (f or cable channel numbers) ba sed on what you wrote down in step 5. b Under TV2 Out (o r T[...]

110 Connecting to the Remote TVs (TV1 or TV2) Chapter 12 18 Disconnect the cable TV service ca ble or ant enna cable from the splitter input, if necessary . Make sure the disco nnected cable is capped or otherwise protected fro m the weather . 19 Disconnect the cable com ing from the r eceiver H OME D ISTRI BUTION port from the splitter . If you do[...]

Connections and Setup 111 Connecting to Y our Dish Antenna C ONNECTING TO Y OUR D ISH A NTENNA 1 Before you can begin connectin g your receiver to your di sh antenna, you must first complete the preceding sections to c onnecting your TVs to the receiver . 2 Connect two RG-6 coaxial cables be tween the S AT ELLITE I N 1 and S ATELLIT E I N 2 ports o[...]

112 Connecting the Phone Line Chapter 12 C ONNECTING THE P HONE L INE Y ou must keep the receiver conne cted to a n a ctive teleph one line (or br oadba nd networ k connection) to order Pay- Per-View prog rams, use all of the Dish HOME Interactive features, or us e oth e r ser vice s fro m DISH Network with your remote control. Note : Y ou may be a[...]

Connections and Setup 113 Connecting a Broadband In ternet Connection Phone System Setup Y ou must set up the receiver fo r your te lephone syste m (touch to ne or rotary), an d set a telephone number prefix, if you need a p refix to make an outside call. Note : A prefix is different than an area code. 1 Press MENU, then select System Setup , Inst [...]

114 Connecting Using Dish COMM Chapter 12 C ONNECTING U SING D ISH COMM DishCOMM is a robust network technology bas ed on HomePlug 1.0 sta ndard that allows compatible DISH Network satell ite receivers to send and receive data via the power lines in your home. DishCOMM allows one or more receivers to "share" another receiver's phone [...]

Connections and Setup 115 Connecting Using DishCOMM 5 If no receivers in the house ha ve a phone jack located close enough for a physical connection, the DishCOMM Modem can be sha red among multiple DishCOMM- compatible receivers, as follows: a Connect a phone line to the mo dem. b Create the DishCOMM Network (see instructions, above). c Ensure tha[...]

116 Connecting a VCR to the Remote TV Chapter 12 C ONNECTING A VCR TO THE R EMOTE TV Below is an example of how to connec t a VCR to your sa tellite TV system. Note : Connecting your TV directly to the sa tellite receiver provides the best audio and video quality . 1 Connect the tuner input of the remote VCR to an existing wall cable outlet using a[...]

Connections and Setup 117 Connecting an Over- the-Air Antenna C ONNECTING AN O VER - THE -A IR A NTENNA If you want to receive digital chan nels from an over-the-air ante nna in addition to your satellite receiver programming, connect the over-the-air ant enna to your ViP® series receiver ’s opti onal tuner module, or to your TV distribution equ[...]

118 Connecting an Over-the- Air Antenna Chapter 12 Scanning for Over-the-Air Channels With your over-the-air anten na adjusted for best reception, use these instructions to scan for over-the-air channels for the nearby TV . 1 Make sure you have your over-the -air antenna co nnected to the optional module’ s O VER - THE -A IR A NTENNA I N connecti[...]

Connections and Setup 119 Connecting an Over- the-Air Antenna Peaking Y our Over-the-Air Antenna 1 Press MENU, select System Setup , and then Local Channels . 2 Highlight the Channel field and use the UP a nd DOWN ARROWS to select a digital over- the-air channel. Make sure you see a green signal strength bar and a Locked indication on the meter . 3[...]

120 Connecting an Over-the- Air Antenna Chapter 12 T ransmit Channel Numbers For information on channel num bers, you can visit the National Association of Broadcasters (NAB) web p age at www .nab.org . For a list of digit al broadcast stations an d their T ransmit Channel numbers go to www .nab.org/AM/ASPcode/DTVstations/dtvst ations.asp . Note : [...]

Connections and Setup 121 Connecting an Over- the-Air Antenna T o get the best possible digital signal recept ion, make sure you use the best over-the -a ir antenna for where you live: • Y ou can receive a limited number of channels using a rabbit e ars-type antenna on to p of the TV set, or a much larger number via a large UHF/VHF indoor/out doo[...]

122 Using T roubleshooting T ools Chapter 12 U SING T ROUBLESHOOTING T OOLS Y our receiver and remote control have tro ubleshooting tools that a Cu stomer Service Representative ma y ask you to use if you should ever run into problems wh ile using your equipment. Even though these tools are quite helpful, it is re commende d that you only use them [...]

Connections and Setup 123 Using T roubleshooting T ools Point Dish and Check Switch The Point Dish and Check Sw itch screens are helpful to the C ustomer Service Represent atives. Y ou may be asked to display these screens when you call DISH Network. Even though there ar e items that can be changed, only ch ange them when specifically directed by a[...]

124 Notes Chapter 12 Notes[...]

11 About Y our Satellite Receiver What you’ll find in this chapter: • S ATELLITE R ECEIVER O VERVIEW • D UAL AND S INGLE M ODES • R EMOTE C ONTROL • S ATELLITE R ECEIVER F RONT P ANEL • S ATELLITE R ECEIVER B ACK P ANEL • U SING THE O N - SCREEN M ENUS • U SING T EXT F IELDS Receiver & Remote Controls[...]

12 Satellite Receiver Overview Chapter 2 S ATELLITE R ECEIVER O VERVIEW This section gives you an overview of your D ISH Network satellite TV receiver system. Satellite Receiver This dual-tuner satellite receiv er with digital video recor der can view/r ecord st andard- definition (SD) and high-de finition (HD) DISH Network programming on two TVs o[...]

Satellite Receiver 13 Dual and Single Modes The video displayed on the remo te TV is always in standard definition ( SD). High- definition satellite programming can be viewed on t he remote TV ; however , it is down- converted for viewin g on the re mote TV . The remote TV is also re ferred to as “TV2.” Y ou can tell your receiver is in Dual Mo[...]

14 Dual and Single Modes Chapter 2 Single Mode Single Mode provides dual- tuner receiver features—like Pi cture-in-Picture (PIP) and the ability to watch one live program w hile re cording anothe r—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows control by either r[...]

Satellite Receiver 15 Remote Contro l Switching Between Du al and Single Mode Put the satellite receiver in Sing le or Dual Mode by pressing the front panel MODE button. Keep the following items in mi nd when switching the satellit e receiver between Dual and Single Mode: Note : If someone is view ing the remote TVs while the receiver is in Dual Mo[...]

16 Remote Control Chapter 2 T ypes of Remote Controls Remote Control 1 uses infrared (I R) signals to: • Control TV1 m enus for th e nearby TV in Dual Mode. • Control the satellite receiver in Single Mode. IR signals travel only short distances (40 feet or less), and can not go through walls or other solid objects. Y ou must point the remote co[...]

Satellite Receiver 17 Remote Contro l Remote Control Batteries The remote control come s with four AAA batteries. When you replace old batteries, you should re place all of t he batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. Alkaline batteries last longer . 1 Press down on [...]

18 Remote Control Chapter 2 Remote Control Buttons Page Buttons Page up/down in menus Receiver Power & TV Power T op button turns the receiver on/off, Bottom button turns the TV on/of f (programming required) Program Guide Display the on-screen guide Arrows/Select Buttons Channel up/down, navigate through menus/guides and select a desired optio[...]

Satellite Receiver 19 Remote Contro l V olume Control TV volume TV Power top and bottom button T urn TV on/off Arrows/Select Buttons Channel up/down on TV , navigate TV menus/modes and select desired TV option Number Buttons Enter a desired channel number , or navigate thorugh menus TV Menu Access menu features available on some TVs Recall Go back [...]

20 Remote Control Chapter 2 DVD/VCR Power & TV Power T op button turns the DVD player/VCR on/off, Bottom button turns the TV on/off Arrows/Select Buttons Channel up/down on your VCR, navigate through DVD or VCR menus, and select desired option Number Buttons Enter a desired channel number on your VCR, or navigate through DVD or VCR menus TV/Vid[...]

Satellite Receiver 21 Satellite Receiver Fron t Panel S ATELLITE R ECEIVER F RONT P ANEL S ATELLITE R ECEIVER B ACK P ANEL Satellite In Connection to your satellite dish YPbPr/Component Output Optional connection to your high-definition TV video input Remote Antenna Connection to remote control antenna Audio/Video Output High-quality standard- defi[...]

22 Using the On-screen Men us Chapter 2 U SING THE O N - SCREEN M ENUS The menus m ake using t he receiver a nd selecting pr ograms qu ick and easy . Use t he menus to control the rece iver and to use it s features, such as setting locks, choosing a program, or crea ti ng a favorites list. Open and Clo s e Menus Y ou can open the menus in either of[...]

Satellite Receiver 23 Using T ext Fields • A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected. • A multiple choice list allows you to select mor e than one ch oice at one time. I f you select an other choic e, your prev ious choice(s ) stays selected. Canceling a[...]

24 Questions Chapter 2 While in the T ext Field When the cur sor is in the text field: • Press the LEFT ARROW to de lete characters. • Press FORMAT/* to backsp ace without deleting characters. • Press 0 to enter a blank sp ace, such as between words. • Use the RIGHT ARROW to forward sp ace without deleting characters. Q UESTIONS • Why wou[...]

25 W atching TV What you’ll find in this chapter: • C HANGING C HANNELS • U SING THE P ROGRAM G UIDE • U SING THE B ROWSE B ANNER • U SING T HEMES AND S EARCH • U SING P ICTURE -I N -P ICTURE Finding Programs to W atch[...]

26 Changing Channels Chapter 3 C HANGING C HANNELS There are two basic ways to change the c hannel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote co ntrol • Enter a channel number with th e NUMBER PAD Using the Up and Dow n Arrows While watching live TV , if you want to change the channels one at a time to see what’s o[...]

Finding Programs to Watch 27 Using the Program Guide • The Program Guide shows which Favorites List is active. If All Chan is ac tive, the Program Guide shows all the channels. Th e All Sub list shows only the channels in your subscription. The All HD list shows onl y the HD channels in your subscription. If you set up another list, the Pro gram [...]

28 Using the Browse Banner Chapter 3 U SING THE B ROWSE B ANNER Use the Browse Banner to see what other pr ograms are on while not missing the prog ram you are watching . When the Browse Banner is open, you will see the Program Banner information on the current pr ogram at t he top of t he screen, an d on the left side of the Browse Banner at the b[...]

Finding Programs to Watch 29 Using Themes and Search U SING T HEMES AND S EARCH Use the Themes and Se arch Feature to find e x actly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (for example, movies, sport s, news), or by ke yword (if you’re looking for a par ticular acto r or description[...]

30 Using Themes and Search Chapter 3 Using Themes Using Keywords Using History After you ha ve searched for pr ogr ams or keywords, yo ur receiver keeps a history . In Dual Mode, TV1 and TV2 keep sep arate Search History information. In Single Mode, only TV1’s Sea rch History is available. Y ou can use Search History to research programming inste[...]

Finding Programs to Watch 31 Using Picture-In-Pict ure U SING P ICTURE -I N -P ICTURE Picture-In-Pic ture (PIP) lets you watch two pr ograms at once while in Sing le Mode. Th e following instruc tio ns desc rib e ho w to us e PIP (se e page 15 for instru ctio n s on ch an gin g to Single Mode). T IP S • Press INFO to get more informa tion about t[...]

32 Questions Chapter 3 • Which remote do I use? – Dual Mode: Use Remote Control 1 for the nea rby TV and Remote Control 2 for the remote TV . – Single Mode: Both remotes control the re ceiver . • Why isn’t PIP working? Y o ur receiver is probably in Dual Mode. Press MODE on the front panel to put the receiver in Single M ode if you’d li[...]

33 A vailable pa y-per-programs What you’ll find in this chapter: • P AY -P ER -V IEW • DISH O N D EMAND • D ISH ONLINE Pay-Per-Programs[...]

34 Pay-Per-View Chapter 4 P AY -P ER -V IEW T o order Pay-Per-V iew programs using your remote contr ol, you must connect the receiver to an active phone line or broadband Internet connection. Af ter you order a Pay- Per-Vi ew program, you can watch it on all of the receivers on your DISH Network account. Using the remote co ntrol, you can orde r t[...]

Pay Per Programs 35 DishONLINE Movies & More Considerations • Y ou can repeatedly watch a rented program for th e period of time ( for example, 24 hours) listed. Rented programs cannot be saved to the My Recordings list. • The My Rent als o ption shows you how mu ch time you ha ve remaining on rented DISH On Demand Programs. • Be sure to [...]

36 Considerations Chapter 4 • Download speed of program s varies depending on the speed of yo ur Internet connection, the program bein g downloaded, an d usage of the Internet connection by other devic es in your h ome, such as computers. • Y ou have a limited time frame to view rented DishONLINE content before it is automatically deleted from [...]

Pay Per Programs 37 Tips T IP S • Y ou can set up the receiver to record Pay-Per-View programs. See p a ge 65 for more details. Y ou cannot record DISH On Deman d programs. • Y ou can prevent others from purchasing Pa y-Per -V iew programs by using locks (see page 48) . • Keep an active phone line conn ected to your receiver so you ca n order[...]

38 Notes Chapter 4 Notes[...]

39 Setting Up Y our Favorites List s What you’ll find in this chapter: • W HAT ARE F AVORITES L IST S ? • C REATING OR C HANGING F AVORITES L IST S • N AMING F AVORITES L IST S • U SING F AVORITES L IST S Favorites List s[...]

40 What are Favorit e s Li sts? Chapter 5 W HAT ARE F AVORITES L IST S ? Favorites Lists are custom list s of your favorite channels. Y ou can create and change the lists yourself, adding and re moving channels as you wish. Y our favorite channels can be grouped in as many as four lists for TV1 and four list s for TV2 (in Du al Mode). • When usin[...]

Favorites Lists 41 Creating or Changing Favo rites List s C REATING OR C HANGING F AVORITES L IST S Y ou can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in th e list are shown in the Program Guide and Browse Banner . N AMING F AVORITES L IST S Y ou can name your Favorites [...]

42 Tips Chapter 5 T IP S • T wo lists cannot have the sa me name. Fo r example, on TV1, you can not have two lists name d “Dad’ s List.” However , TV1 and T V2 can have list s with the same names. • While in the program guide, pr ess GUIDE to s witch Favorites List functions only if you have added chan ne ls to the Favo r ites List. If yo[...]

43 Securing Y our Receiver and A ccount What you’ll find in this chapter: • W HAT ARE L OCKS ? • C REATING OR C HANGING A P ASSWORD • L OCKING AND U NLOCKING Y OU R R ECEIVER • C REATING OR C HANGING A P ASSWORD • C REATING OR C HANGING C HANNEL L OCKS • L OCKING OR U NLOCKING P AY -P ER -V IEW C HANNELS • H IDING A DULT C ONTENT OR[...]

44 What are Locks? Chapter 6 W HAT ARE L OCKS ? Locks allow you to p assword-protect programming based on rating s, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks men u, the rec eiver displays a message asking you to enter the p assword. • The receiver permits three a[...]

Locks 45 Creating or Changing a Password C REATING OR C HANGING A P ASSWORD Set up your password before using the receiver locks. 1 Press MENU and select Locks . 2 If the receiver is locked, enter the passw ord using the NUMBER PAD. The receiver displays st ars (*) as you enter the digit s of the password. Select OK . 3 If you are changing an exis [...]

46 Creating or Changing Ratings Locks Chapter 6 1 Press MENU and select Locks . 2 If the receiver is locked, enter the passw ord using the NUMBER PAD. The receiver displays st ars (*) as you enter the digit s of the password. Select OK . 3 Select Lock System or Unlock Syst em. If yo u are locking the receiver , the receiver displays a message pr om[...]

Locks 47 Creating or Changing Channel Loc ks C REATING OR C HANGING C HANNEL L OCKS Y ou can lock any channel, including Pay-Per-V iew and over-the-air channels. 1 Press MENU and select Locks . 2 If the receiver is locked, enter the passw ord using the NUMBER P AD. The receiver displays st ars (*) as you enter the digit s of the password. Select OK[...]

48 Locking or Unlocking Pay-Per-Vi ew Channels Chapter 6 L OCKING OR U NLOCKING P AY -P ER -V IEW C HANNELS This locks all Pay -Per-View channels. Y ou also can lock individual Pay-Per-V iew channels by using channel locks. 1 Press MENU and select Locks . 2 If the receiver is locked, enter the passw ord using the NUMBER P AD. The receiver displays [...]

Locks 49 Locking or Unlocking the Fron t Panel L OCKING OR U NLOCKING THE F RONT P ANEL This lock keep s anyone from using the fron t p anel buttons unless they enter the correct password, but it does not lock the re mote control buttons. This option is only available on TV1 menus. 1 Press MENU and select Locks . 2 If the receiver is locked, enter [...]

50 Questions Chapter 6 Q UESTIONS • Why didn’t a lock I set t ake ef fect? Y ou ha ve to lo ck th e r ec e iver for any lock you set to take ef fect. See page 45 for details. • Why don’t the locks I set for TV2 work? Th e locks you set on TV2 are not available in Single Mode. • What do I do if I forget my p assword? If you forget your pa [...]

51 Interacting With Y our TV What you’ll find in this chapter: • D ISH HOME I NTERACTIVE TV • C USTOMER S ERVICE Interactive TV[...]

52 DishHOME Interactive TV Chapter 7 D ISH HOME I NTERACTIVE TV Press DISH on the remote control or go to channel 100 to view the Dish HOME features available with your service. Y ou can orde r channels, check the news and weather , and even play games. Make sure you conne ct an active phone line to your receiver . Y ou can enjoy this fe ature on o[...]

53 Recording & Pausing Live Programs What you’ll find in this chapter: • W HAT IS DVR? • P AUSING A P ROGRAM • R EVERSE , F AST F ORWARD , AND S KIP • S LOW M OTION AND F RAME -B Y -F RAME • R ECORDING A L IVE P ROGRAM • P LAYING A R ECORDED P ROGRAM • U SING R ECORD P LUS AND U SING R ECORD L INK • R ECORDING W HILE W ATCHING[...]

54 What is DVR? Chapter 8 W HAT IS DVR? The Digital V ideo Recorder (DVR) features let you watch TV the way you want. Y ou can pause, r everse, or skip back through a prog ra m. Then you can continue watchin g TV . Also, you can record and play back programs with full digital au dio and video quality , without a VCR. For example, if you get a phone[...]

Digital Video Recording 55 Reverse, Fast F orward, and Skip R EVERSE , F AST F ORWARD , AND S KIP This section describes how to use the DVR buttons to move fo rward and back quickly while you watch TV . S LOW M OTION AND F RAME -B Y -F RAME Y our satellite receiver has feat ures that allow you to slow down liv e TV . This section describes how to u[...]

56 Recording a Live Program Chapter 8 R ECORDING A L IVE P ROGRAM Note : Programs recorded in HD r equire up to six times more storage sp ace than programs recorded in S D. P LAYING A R ECORD ED P ROGRAM U SING R ECORD P LUS When Record Plus is enabled, you decide which receiver out put (TV1 or TV2) will usually record your event s as a default loc[...]

Digital Video Recording 57 Using Record Link U SING R ECORD L INK Y our receiver has a timer feature called Reco rd Link. This feature sends data (aud io, video, and other co mm a nd s) to an exte rn al recording device, or ERD, that you can connect to the receiver’s RCA-type output s. R ECORDING W HILE W ATCHING D IFFERENT P ROGRAMS This section[...]

58 Recording While W atching Different Programs Chapter 8 1 Make sure the receiver is in Single Mode by looking at th e Single indicator on the front pan e l . Se e Switching Between Dual and Single Mode on pa ge 15. 2 Press GUIDE to open the Progra m Guide. Find a current program you want to record no w . 3 Press SELECT to tune to that progr am. 4[...]

Digital Video Recording 59 Recording While W atching Different Programs 4 Select OK to begin recording now or Op tions to customize your re co rd ing setting s. If you selected Options , see Recording Options on page 60 for your choices. 5 Repeat step 1. 6 Press RECORD. Customize your options as described on page 60. 7 Press DVR twice on the remote[...]

60 Recording Options Chapter 8 R ECORDING O PTIONS When you set up a timer , you can choose from the following options : • Sto p Recording Manually —The receiver will record until you press S TOP. • Extend End Time —Y ou can extend the stop time fo r the recording. Th is option is useful for programs that migh t run overtime , like sporting[...]

61 Setting Up and Using T imers What you’ll find in this chapter: • T IMERS AND R ECORDINGS • U SING THE T IMERS L IST • U SING THE D AILY S CHEDULE • S ETTING U P AN A UTOMATIC T IMER • S ETTING U P A M ANUAL T IMER • S ETTING U P A D ISH P ASS™ T IMER • D ELETING A T IMER Record Future Programs[...]

62 Timer s and Recordings Chapter 9 T IMERS AND R ECORDINGS A timer is your instruction tellin g the satellite receiver the programs you w ant to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the sa tellite receiver how often you wa nt to record that program. DVR reco[...]

Record Future Programs 63 Timers and Recordings Ti me r O p t i o n s The T imer Options screen lets you set the follo wing (not used on all options screens): • Protect Event —Prevent s your programs from being erased when the receiver fills up. • Set Resolution — S e t t he t i m e r t o r e co rd on ly HD o r S D pr og ra ms . Note : When[...]

64 Timer s and Recordings Chapter 9 Reasons Why T imers are Skipped If a timer is skipped, the reason is sta ted on the T imers List. • Priority —This timer had a lower priority than othe r events being recorded a t the time. • User —A user chose to skip that timer . • Duplicate event —Ther e is already another timer set to record that [...]

Record Future Programs 65 Using the Timers List S pecial Consideration s When Using T imers • For Locked Programs —Y ou m ust enter the receiver p assword before you can create an automatic timer . Y ou can create a manu al timer for a locked program without entering the p assword. Howeve r , if you do this, when the timer start s the receiver [...]

66 Setting Up an Automati c Timer Chapter 9 S ETTING U P AN A UTOMATIC T IMER 1 Find a program to record that st arts in the future using the Program Guide or Browse Banner . The program can be a satellite or over -the-air program (see page 1 17 for instructions on connecting an over- t he-air antenna to your rece iver). 2 Select the future event. [...]

Record Future Programs 67 Setting Up a DishP ASS™ Timer 6 Select Options (see page 63 for mor e de tails). 7 Select the channel (satellit e or over-the-air). Use the UP/DOWN ARROWS, PAGE UP/ DOWN, or NUMBER PAD to find the channel . 8 Select Edit Time . 9 Set the Star t Ti me and End Time , include AM/PM for ea ch . 10 Set the Date . 11 Select Do[...]

68 Deleting a T imer Chapter 9 5 Enter your sear ch criteria. Y ou can use the keyboard shown on the scree n or you can us e the letters above the NUMBER PAD bu ttons on the re mote contro l while the hig hlight is in the Enter Search Criteria field. See Using T ext Fields on page 23 for in structions. 6 Select Options as described on p age 63. 7 S[...]

Record Future Programs 69 Tips T IP S • Make sure the Updates feature is enabled as de scribed on page 101. By enabling this feature, the Program Guide will have the most up-to-date informat ion, and can adjust or create timers according ly . • Weekly , Daily , and Monday-Friday timers move only if the program is within one hour earlier or four[...]

70 Notes Chapter 9 Notes[...]

Index 153 A Account Information 4 Address, Remote Changing 72 Checking 73 Adult Content, Hiding 48 All Episodes 62 Antenna Adjusting 74 Over-the-Air 117 Remote Control 17 Attenuator 75 Audio Dolby Digital 100 Dolby Digital and Linear PCM audio signals 100 PCM Only 100 Troubleshooting 134 Automatic Timer 66 B Back Button 55 Back Panel 21 Batteries, [...]

154 Modulator Setup 90 Movies & More 34 Multimedia 91 Transferring Photos 91 Viewing Photos 91 N Nearby TV 3 , 12 , 16 Connecting to TV 104 Display in HD 106 No Picture 10 5 YPbPr Connections 105 New Episodes 62 Number Pad, Remote Control 23 O Opening Menus 22 Ordering a Pay-Per-View 34 Ordering Your Program Packages 4 Over-the-Air TV Broadcast[...]

155 Timer Symbol 64 Timer Types 62 Timers List 63 , 65 Troubleshooting 133 Why Timers are Skipped 64 Transmit Channel Numbers 12 0 Troubleshooting 122 , 126 Audio/Sound/Volume 134 Browse Banner 131 Caller ID 135 Changing Languages 134 Favorites Lists 133 Hearing a Program 134 Locks 136 Menus 136 Message Numbers 127 Nearby TV 105 Pay-Per-View 136 Ph[...]

156[...]

125 T roubleshooting and Remote Codes What you’ll find in this chapter: • T ROUBLESHOOTING T ABLES • R EMOTE C ONTROL D EVICE C ODES Reference[...]

126 T roubleshooting T ables Reference T ROUBLESHOOTING T ABLES Use these tabl es if you have problems using the sy stem. Look in this section for a description of the problem befo re calling the Customer Service Center . Many problems arise from basic misunderstandings of how the sys tem works, especially when y ou are just becoming familiar with [...]

Reference 127 T roubleshooting T ables Message Numbers Message Number Possible Reason What to Do 001 There may be a problem with the multi-dish switch. Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor[...]

128 T roubleshooting T ables Reference 015 You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temporarily lost the signal. • Wait a few minutes to see if the message goes away. Make sure that all required ca bles ar e in place, and check that all cable connections are tight and dry (for out[...]

Reference 129 T roubleshooting T ables Changing Channels Remote Control 078, 079, 080 You may not have connected the receiver to an active telephone line or broadband Internet connection, or the telephone line or Internet connection may be defective. Connect the receiver to an active telephone line or b roadband Internet connection. Make sure that [...]

130 T roubleshooting T ables Reference When you press a button on the remote control, the receiver does not do what you expect. • The remote control may be missing batteri es, the batteries may be incorrectl y placed in the remote, or the batte ri e s ma y be weak or dead. • The remote control may be in the wrong mode. • If the batteries are [...]

Reference 131 T roubleshooting T ables Program Guide or the Browse Ba nner • The IR cable on the extender that sends the signal to the receiver may not be right in front of t he IR sensor on the rece iver front panel. • Make sure that the IR cable on the extender that send s the signal to the receiver is right in front of the IR sensor on the r[...]

132 T roubleshooting T ables Reference W atching a Program What Is Happening Possible Reason What to Do The receiver’s front panel power light is on, but the TV image is black, blue, or snowy. • The TV set may not be working properly. • The TV may be connected to the wrong input. • If the TV and the receiver are working properly, there may [...]

Reference 133 T roubleshooting T ables Favorites List s Ti me r s What Is Happening Pos sible Reason What to Do You press the remote GUIDE button while the Program Guide is displayed. You find that you can apply only the All Chan, All Sub, or All HD list. If you have not added channels to any custom Favorites List, you will be able to apply only th[...]

134 T roubleshooting T ables Reference Hearing a Program You set up an event timer, but the timer does not operate at all. • You ma y have sever al timers set up for the same time and the event timer you set is at a lower priority than others. • Check the Priorities as described on page 62. • You may have select ed New Episodes and the timer [...]

Reference 135 T roubleshooting T ables Caller ID T elephone for V oice/Data/F AX What Is Happening Possible Reason What to Do • You do not have Caller ID service from your local phone company. • Verify that Caller ID is a service provided by your local phone company and you have subscribed to it. Caller ID is not working. • Your phone line is[...]

136 T roubleshooting T ables Reference Locks Buying a Pay-Per-V iew Program Menus What Is Happening Possible Reason What to Do You set a lock (for example, a lock on programs by ratings), but the lock does not take effect. You may not have locked the receiver. You must lock the receiver to apply a ny lock that you have set. You forgot the password,[...]

Reference 137 Remote Control Device Codes TV Codes Programming in AUX mode : In most cases use these codes to prog ram in TV mode; but if programming in AUX mode, press 0 before entering the TV code. Abex 658 730 Acer 51 1 Action 662 Admiral 521 572 675 739 834 835 Advent 653 842 912 Adventura 840 Aiko 727 778 Akai 570 573 5 92 612 627 652 754 795 [...]

138 Remote Control Device Codes Reference Nikko 627 654 727 778 Norcent 579 Normandic 717 Noshi 681 Novabeam 561 627 NTC 727 778 Nyon 627 Olevia 564 578 580 910 Onwa 541 657 662 682 Optimus 590 637 689 Optonica 521 572 607 739 835 Orion 694 726 834 899 Osaki 687 Panasonic 508 509 512 566 577 619 634 644 647 651 656 662 685 689 700 729 734 761 765 7[...]

Reference Remote Control Device Codes 139 Headquarter 581 Hewlett Packard/HP 792 Hi-Q 789 Hitachi 536 538 539 540 588 595 597 68 2 Howard Computers 792 Hush 792 iBuyPower 792 Insignia 507 Insta nt Replay 554 ITT 675 JC Penney 554 581 591 592 595 676 678 776 JCL 554 Jensen 595 682 776 JVC 503 504 523 526 527 545 561 562 581 592 594 682 795 Kenwood 5[...]

Reference 140 140 Remote Control Device Codes Lasonic 746 Left Coast 640 Lenoxx 736 Lexicon 724 LG 836 Linn 685 725 Liquid Video 739 Lloyds 717 Logitech 702 Luxman 704 LXI 716 Magnadyne 776 Magnavox 652 654 685 725 Marantz 640 645 685 725 764 Mark Levinson 705 McIntosh 706 MCS 719 Memorex 777 Midland 707 Mitsubishi 859 Modulair e 717 Motorola 737 N[...]

Reference Remote Control Device Codes 141 Optiview 687 Oritron 564 723 Panasonic 624 627 638 662 663 672 699 714 716 734 737 813 840 841 855 Philco 686 Philips 565 572 577 617 672 764 766 873 874 Pioneer 665 719 812 877 879 880 Polaroid 586 617 635 636 640 647 651 677 851 Polk Audio 565 577 Portland 751 Presidian 617 Prima 759 Princeton 760 Proceed[...]

Reference 142 142 Remote Control Device Codes TV/DVD/VCR Combo Codes Programming for combination equipment : Program the remote control in TV mode using the first code listed, then in DVD mode using the secon d code listed, and then in AUX mode, press 1 followed by the last code. DiamondVision 659 532 641 TV/DVD/T uner Combo Codes Programming for c[...]

143 What you’ll find in this chapter: • L IMITED W ARRANTY • R ESIDENTIAL C USTOME R A GREEMENT • S TA Y I N G L EGAL • FCC C OMPLIANCE Appendix[...]

144 Appendix L IMITED W ARRANTY This Limited W arran ty is a legal document . Keep it in a safe pla ce. Remember to reta in your Bill of Sale for warranty serv ice! Any items returned wi thout a copy of the Proof of Purchase will be considered out of warran ty . What the W arranty Covers This warranty extends only to the original user of the equipm[...]

Appendix 145 2 A Customer Service Repre sentative wi ll assist you. 3 If the Represent ative determines you should return any equipment, you will be directed t o call a Return Authorization represent ative. Before shippi ng any equipment, you must t alk to a Return Authorization representat ive and must obt ain a Re turn Authorization (RA) number .[...]

146 Residential Customer Ag reement Appendix R ESIDENTIAL C USTOMER A GREEMENT Thank you for choosing DISH Network as your te levision service provide r . DISH Network is happy to answer any questions you may have and to prov ide you with technical and othe r customer support. Y ou may contact us 24 hours a day , any day of the year , by any of the[...]

Appendix 147 Residential Customer Agreement F . Additional T uners and Receiv ers. We may allow you to place additional receivers on your account in our sole discretion. Each addit ional receiver will be authori zed to receive the same Services as your initial receiver . This option is only avail able if your initial DISH Network rece iver and all [...]

148 Residential Customer Ag reement Appendix example, DISH Network s hall have no o bligation to pro vide Services for which payment is ma de by you to a third party or p ayment is made by a third p arty on your behalf. E. In addition to (and without li mitation of) an y amounts du e for your Services and an y other amount s due pursuant to any cus[...]

Appendix 149 Residential Customer Agreement C. DISH Network reserves the rights to alter sof tware, features and/or f unctional ity in your DISH Net work receivers, provide dat a and content t o Personal V ideo Recorde r/Digit al V ideo Recorde r ("PVR/DVR") product s, sto re data an d content on t he hard drives of PVR/ DVR products, a n[...]

150 Residential Customer Ag reement Appendix 6. TRAN SF ER OF ACCOUNT , SERV ICES OR EQUIPMENT DISH Network may sell, assign or transfe r your account to a third p arty without noti ce to you. Y ou may not assign or transfer your Services witho ut our written consent, whi ch will not be unreasonably withhe ld. We may , however , refuse to allow you[...]

Appendix 151 St aying Legal C. Credit Checks. Y ou autho rize DISH Network to i nvest igate your financial responsibility and credi t worthiness, including without limitatio n acquiring credit report s and histories, and to report any payment defaul ts to credit reporting agencies. Under the Fair Credit Report ing Act, yo u have the right to notify[...]

152 FCC Compliance Appendix FCC C OMPLIANCE The following text is extracted from Federal Communications Commission (F CC) regulations, as of this Guide ’s publication date. Contact the FCC (see following) or a library for complete text of the reg ulations. T elephone Communication This equipment complies with Part 68 of the FCC rules and the r eq[...]

Receiver Information Write the following information in the spaces provided below . Y ou may need to provide this informatio n if you call the Service Center . T o get the Conditional Access Numbers, display the System Info menu (see Ordering Y our Programming Packages ). Remote Control Settings TV Input/Channel Settings Purchase Location Name: Pur[...]