Edge10 NAS400 manual

E DGE S TORE NAS400 User Manual Ve r s i o n 1 . 0[...]

EdgeStore NAS400 User Manual ii Copyright © 2007 Edge10 C orporation Limited. All Righ ts Reserve d. Copyri ght by Edge10 Corporatio n Limited. (Edge10). No p art of thi s manual m ay be reprod uced or transmitted in any form witho ut the e xpresse d, written permi ss ion of Ed ge10 . Import ant dat a protection i nformation Y ou shou ld bac k up [...]

iii Content s Chapter 1: Introduction to EdgeStore . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Protocol Sup port . . . . . . . . . . . . . [...]

EdgeStore NAS400 User Manual iv Chapter 4: One Touch Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 Enablin g One To uch Backu p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 Creating a B ackup Schedu le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Performin g a One Tou ch Backup . . . . .[...]

Contents v Chapter 6: EASM, cont. Managing Users a nd Grou ps, co nt. Creating a Gr oup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Adding M embers to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Removing Me mbers from a Group . . . . . . . . . . . . . . . . . . . . . . 6 7 Deleting a G roup . . . [...]

EdgeStore NAS400 User Manual vi Chapter 6: EASM, cont. Managing the Netwo rk Connection . . . . . . . . . . . . . . . . . . . . . . . . . 88 Viewing Network Setup Information . . . . . . . . . . . . . . . . . . . . . 8 8 Making N etwork Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 8 Working wi th Jumbo Frames . . . . . . . . [...]

Contents vii Chapter 7: Technology Backgr ound, cont. Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Automatic Rebuild ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Partition a nd Form at . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 RAI[...]

EdgeStore NAS400 User Manual viii Appendix B: Maintenanc e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Upgrading th e Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Rebooting the Edg eStore . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Installing Applica tion P lug-ins . . . . . [...]

1 Chapter 1: Int roductio n to EdgeStore • About This Manual (pa ge 1) • Architec ture (page 2) • Protocol Supp ort (page 2) • Key Bene fits (pag e 2) • S pe cific ations (p age 3) • Com pati ble Ba ckup Softw are (pag e 4) • Client O S Support (pa ge 4) • Browser Sup port (p age 4) Edge10’ s EdgeS to re NAS400 is a n etwork a tta[...]

EdgeStore NAS400 User Manual 2 Architecture The EdgeS tore NAS400’ s architecture is based on the Fre escale M PC8343 microp rocessor and the Prom ise PDC4 0719 Serial A T A RAID Cont roller . The Gigabi t Ethernet p ort is used fo r the dat a transfer and m anagement. T he USB ports are used for a p rinter , expansion drives, an d Uninterru ptab[...]

Chapter 1: Introduction t o EdgeStore 3 • SmartS YNC Backup Utility • Setup Wizard Util ity Specificati ons • Disk dri ve suppo rt: • Four 1. 5 Gb/s o r 3 Gb /s SA T A 3.5-i nch disk drives • Conforms to Seria l A T A 1.0 specifi cation an d Serial A T A II: Extensions to Serial A T A 1.0 speci fication (S A T A II, phase I specific ation[...]

EdgeStore NAS400 User Manual 4 • Har dwa re m oni tori ng of : Compatible Backup Software EdgeS tore NAS40 0 is com patib le with the follow ing bac kup sof tware p roduct s: • VERIT AS® NetBacku p/Backup E xec™ • CA BrightS tor™ARCs erve/Enterpri se • LEGA TO® NetW orker™ • Syn csort Backu p Exp res s • Microsof t Bac kup Sof t[...]

5 Chapter 2: Inst allation and Setup • Unp acking the EdgeS tore NAS400 (page 5) • Ins talli ng Di sk D riv es (pa ge 7) • Conne cting to th e Network (pa ge 7) • Conne cting the Power (pag e 8) • Ins talli ng t he S oftwa re (pa ge 8) • Option al. Selecting Y our Network (page 12 ) • Setting u p the Ed geS tore (page 13) • Conne ct[...]

EdgeStore NAS400 User Manual 6 Figure 1. EdgeS tore NAS400 Front V iew Figure 2. EdgeS tore NAS400 Rear V iew Disk Drive Drive Carrier Disk Act ivity LED Power Button Ethernet Activity L ED One T ouch Backup Button Disk S tatus LED Note: Th is EdgeS tore is shown w ithout t he front door . System S tatus LED Power Connec tion USB Connec tions RJ45 [...]

Chapter 2: Installation and Set up 7 Installi ng Disk Drives Y ou can p opulate t he Edge S tore NAS400 with SA T A 1.5 Gb/s o r 3.0 Gb/s disk drives. For optimal p erformanc e, inst all disk dr ives of t he same m odel and cap acity . Y our dis k drives will beco me a RAID V olume on the EdgeS tore. T o instal l disk drive s: 1. Open the door on t[...]

EdgeStore NAS400 User Manual 8 Connecting the Power T o power the EdgeS tore: 1. Attac h the pow er cord on the back of the EdgeS tore enclo sure and p lug the other end into t he power sourc e. See Figu re 2. 2. On the front of the EdgeS tore, pres s the po wer button . See Figur e 1. It t akes ab out a min ute to boot the EdgeS tore. When fully b[...]

Chapter 2: Installation and Set up 9 The firs t inst aller s creen app ears. 4. C lick t he Next button to be gin inst alla tion. The Lic ense Agree ment scre en appear s. 5. Click th e “I accep t the te rms...” opt ion, th en click the Next button.[...]

EdgeStore NAS400 User Manual 10 The Cu stomer Inf ormation s creen appears. 6. T ype a use r name and o rganizatio n name i n to the respecti ve fields or leave them un chang ed to acc ept the default en tries. Click th e Inst all option for: • Anyo ne who u ses this compute r (all u sers) • Only f or me (the c urrent use r) Click the Next butt[...]

Chapter 2: Installation and Set up 11 The Re ady to Ins tall s creen appears. 7. C lick t he Insta ll button to procee d with ins tallati on. When the installa tion is f inish ed, the fin al inst allation scree n appears. 8. C lick t o Finish butt on to c lose the instal ler .[...]

EdgeStore NAS400 User Manual 12 Optional. Selecting Y our Network If your PC has on ly one network co nnect ion, skip to “Setting up the EdgeS tore” on p age 13. If yo ur PC has mu ltiple network c onnect ions, yo u must ensure th at the EdgeS tore, NAS S etup Wiza rd, and SmartSYNC uti lity ar e all co nnected to the same n etwork. T he Confi [...]

Chapter 2: Installation and Set up 13 Setting up the EdgeStore The Smart Wizard per forms the setup procedures on y our EdgeS tore. T o set up your Edge S tore: 1. From the Window s S tart menu, choose Progra ms , th en Edge10 NAS Utility , then Sma rtWizard . The Smart Wizard w elcome s creen ap pears. 2. From the Choo sing a la nguag e dropd own [...]

EdgeStore NAS400 User Manual 14 Click the Adv anced Mode option i f one or more of th ese cond itions a pply: • Y ou do not have a DHCP server on your network. • Y ou have a DHCP serve r but no addresses are availa ble. • Y ou want to set the IP addres s manual ly . • Y ou want maximu m capa cit y RAID 0 V o lume. • Y ou want to set da te[...]

Chapter 2: Installation and Set up 15 The Logi n dial og box ap pears. 6. T yp e admin into the Passw ord field, then clic k OK . The passwo rd is ca se sen sitiv e. The Selec t a Dev ice Name screen ap pears. 7. Select a Device Name (drive lett er) to repr esent the default fo lder on the EdgeS tore as a network drive on y our PC. The lis t begins[...]

EdgeStore NAS400 User Manual 16 The Syst em Message ap pears. 8. C lick t he Ye s button to begin the system initiati on. The Wiz ard requires several minutes to config ure yo ur EdgeS tore, dependi ng on the size of your di sk drives . When the Wi zard is done another System Mess age appea rs. 9. C lick OK to finish th e system i nitiation. The Wi[...]

Chapter 2: Installation and Set up 17 Connecting to EASM The Edge10 Advanced S torage Man ager (EASM) so ftware is factory-in stall ed on the EdgeS tore system. EASM ru ns in the browser on y our PC. Y ou can access EASM: • Direct ly in your brow ser . See page 18 . • Through S martSYNC. See pa ge 19. Browser Support Choose o ne of the f ollowi[...]

EdgeStore NAS400 User Manual 18 EASM in your Browser T o log into EASM in y our brows er: 1. S tart yo ur Browse r . 2. In the Brows er addres s field, type in the IP address of the EdgeS tore. See “ Findi ng t he Ed geStore’s IP A ddres s” o n page 17. Note th at the IP ad dress shown bel ow is on ly an ex ample. Th e IP add ress you ty pe i[...]

Chapter 2: Installation and Set up 19 EASM in SmartSYNC T o log into EASM in SmartSYNC: 1. In the Windows applic ation tra y (lowe r right c orner o f the scre en), doubl e-click the SmartSYNC icon (right). SmartSYNC opens with the Server Information t ab displ aye d. 2. C lick t he Open GUI button (right). Y our defau lt browser s tart s and the E[...]

EdgeStore NAS400 User Manual 20 Shutting Down the EdgeS tore T o shut down th e EdgeS tore, press a nd hold th e power b utton f or five se conds. See Figur e 3. The system st atus LED turns red, then goes dark. T o restart th e EdgeS tore, press t he powe r button aga in. Figure 3. Press a nd hold t he Power button for 5 second s Power Button Note[...]

21 Chapter 3: Con necting to the EdgeStore • Setting u p a Network Drive on a Windo ws PC (p age 21) • Setting u p a Network Drive on a UNIX o r Linux PC (page 24) • Setting u p a Network Drive on a Macinto sh PC (p age 27) • Conne cting a USB Pri nter to EdgeS tore (pag e 31) • Set ti ng up t he P rint Serv er o n Ed geS tor e ( page 32 [...]

EdgeStore NAS400 User Manual 22 See “ Findi ng t he Ed geStore’s IP A ddres s” o n page 17. The EdgeS tore appears in the se arch re sults list. 4. Doubl e-click the Edge Store to show the Public folder and any o ther folde rs you have crea ted. Edge S tor e (NAS 400 ) found on the net work[...]

Chapter 3: Connecting to the EdgeStore 23 5. Right-c lick th e folder you want a nd choose Map Net work Driv e from the dropd own menu. The Map Netwo rk Drive dialo g box app ears. 6. In the M ap Network Drive d ialog bo x, choos e a drive letter and click th e Finish button. 7. Doubl e-click the My Comp uter icon on your Windows de sktop.[...]

EdgeStore NAS400 User Manual 24 The fold er on the EdgeS tore ap pears und er My Com puter as a netwo rk drive . Y ou can n ow cop y files to and fr om the fol der on t he EdgeS tore. Setting up a Networ k Drive on a UN IX or Linux PC Before yo u can access the EdgeS tore from a UNIX or Linux PC, you mus t configu re the Ed geS tore to c ommunic at[...]

Chapter 3: Connecting to the EdgeStore 25 The UNIX/ Linux pro tocol enables UNI X and Li nux PCs to c onnect t o EdgeS tore. 5. C lick t he File Sharing icon in the tr ee. 6. C lick t he Modify tab. 7. Check the Unix/Lin ux box, then click the OK button. The UNIX/ Linux file shar ing en ables UN IX and Linu x PCs to access folder s on the Ed geS to[...]

EdgeStore NAS400 User Manual 26 On the UNIX/Linux PC with Command Line Interface 1. Op en a t ermi nal windo w . 2. Create a new fo lder for the EdgeS tore. T ype mkdir EdgeStore and press Enter . 3. Mount th e EdgeS tore. T ype mount 192.16 8.1.1 10:/VOLUME1/PUBLIC/ EdgeS tore an d press En ter . Note th at the IP ad dress shown abov e is onl y an[...]

Chapter 3: Connecting to the EdgeStore 27 4. Doubl e-click the fol der you want. If this i s the first time you acc essed th is folder , an Authent ication dialog box open s. 5. T ype the user nam e and p assword in the res pective fields, then cl ick the OK button. The defa ult us er name is adm in . The default p assword is admi n . The use r nam[...]

EdgeStore NAS400 User Manual 28 4. Next t o Service, cl ick the En able option, then click the OK butto n. The Mac intosh p rotocol enables Macinto s h PCs t o connec t to EdgeS tore. 5. C lick t he File Sharing icon in the T ree. 6. C lick t he Modify tab. 7. Check the Mac intosh box, then clic k the OK button. The Mac intosh fi le sh aring enab l[...]

Chapter 3: Connecting to the EdgeStore 29 On the Macint osh PC 1. From the Go menu, c hoose C onnect to Server . 2. In the Con nect to Serv er dia log box, type af p://192.168.1.1 10 and click the Connect button. Note th at the IP ad dress shown bel ow is on ly an ex ample. Th e IP add ress you typ e in th e dialog box on yo ur Macin tosh wi ll be [...]

EdgeStore NAS400 User Manual 30 Note th at the Edge Sto re (NAS400 ) is ident ified b y its server na me. 4. In the Sele ct the volum es dialog box , click the fol der you want, then click the OK button. 5. In the W elcome sc reen, clic k the OK butt on.[...]

Chapter 3: Connecting to the EdgeStore 31 A windo w opens on the Macintosh de sktop to access the folder on the EdgeS tore. Y ou can n ow cop y files to and fr om the fol der on t he EdgeS tore. Connecting a USB Printer to EdgeS tore T o connect a U SB printer to the EdgeS tore: 1. Set up yo ur prin ter accord ing to the printer’s Setup G uide or[...]

EdgeStore NAS400 User Manual 32 Setting up the Print Server on EdgeS tore T o set up the EdgeS tore’ s print s erver: 1. S tart EASM. See “EASM i n your Browser” on page 18 or “EASM in SmartSYNC” on page 19. 2. In the T ree, on the left sid e of the EASM screen , click the + bes ide t he File & Print icon to e xpand the Tr ee. 3. C li[...]

Chapter 3: Connecting to the EdgeStore 33 If the C onnect to dialo g box app ears, t ype the us er name a nd pas sword i n the resp ective fi elds, then clic k the OK button. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assword are case se nsitive. 5. Right-c lick th e usbptr1 ic on folder a nd cho ose [...]

EdgeStore NAS400 User Manual 34 7. I n th e Add P ri nter Wiza rd, c lick the Manu fac tur er an d mod el n ame o f yo ur USB printer , then clic k the OK button. 8. In the Add Printer Wizard, cl ick the OK button. 9. T o verify prin ter inst allat ion, in th e Window s S tart menu , choose Setting s , then Print ers and Faxes . The Printe rs and F[...]

Chapter 3: Connecting to the EdgeStore 35 3. C lick t he Forward button. 4. In the N ame fiel d, type a name for th e print er , such as NAS_printe r , a des cript ion , an d cli ck t he Fo rw ard button. 5. From the Select a queue type dro pdown m enu, choo se Netw ork W indow s (SMB) . 6. Scroll th e list an d click the triangle icon be sid e Edg[...]

EdgeStore NAS400 User Manual 36 In the Use r name and Pass word fiel ds, type admin , then clic k the OK button. The use r name and p assword are case se nsitive. The Printe r Model d i alog box opens. 8. From the dropdo wn menu , choose the ma nufacture r of you r printe r . From the model list, highligh t the m odel of y our com puter . Then cl i[...]

Chapter 3: Connecting to the EdgeStore 37 USBP TR01 is added to y our printe r list. Setting up Macintosh Printing T o set up prin ting on a M acintos h PC: 1. F rom the Ap ple Me nu, choose System Preferenc es . 2. Doubl e-click the Print & F ax icon . 3. C lick t he Setup Printers button. 4. In the Prin ter List, c lick th e Add icon. The Pri[...]

EdgeStore NAS400 User Manual 38 7. T ype the user nam e and p assword in the res pective fields, then cl ick the OK button. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assword are case se nsitive. The pr inter lis t disp lays a ne w pa nel. 8. Highl ight the USBP TR01 in the list. USBPR T01 represe nts[...]

Chapter 3: Connecting to the EdgeStore 39 1 1. Click the Add button . USBP TR01 is added to y our printe r list. Connecting a USB Drive T o connect a U SB drive to the EdgeS tore, attach the USB cable fr om your external drive to one of the USB conne ctions on the b ack of th e EdgeS tore. If you have a USB memory stick, attach it d irectly t o one[...]

EdgeStore NAS400 User Manual 40 usb disk folder d oes not a ppear . See “Formatt ing an External USB D rive or Memory S tick” on p age 83. Windows PC The USB dr ive app ears as a fo lder on the Ed geS tore whe n you crea te a netwo rk drive on a Windows PC. Follow the proced ure “Setting u p a Network Drive on a Windows PC” on p age 21, but[...]

Chapter 3: Connecting to the EdgeStore 41 Linux PC The USB dr ive app ears as a fo lder on the Ed geS tore whe n you crea te a netwo rk drive on a Lin ux PC. Follow the proce dure “Se tting up a Network D rive on a UNIX or Linux PC” o n page 24, bu t choose the USBDISK folde r instead of the PUBLIC folde r . Macintosh PC The USB dr ive app ears[...]

EdgeStore NAS400 User Manual 42 Disconnecting a USB Drive T o disconnect a USB drive or me mory stic k from th e EdgeS tore: 1. Be sure th at no files on t he USB drive or m emory st ick are s till o pen. 2. Unplu g the USB d rive or me mory stick fro m the Edge S tore. The EdgeS tore automat ically unm ount s the USB dri ve or mem ory stick.[...]

43 Chapter 4: On e T ouc h Backup • Enabl ing One T ouch Backup (p age 43) • Creatin g a Backup Sc hedule (p age 44) • Perform ing a On e T ouch Backu p (page 45) • V iewing Y our Backup Files (p age 46) • Restoring Y o ur Backu p Files (p age 47) One T ouch Ba ckup ena bles you to make a q uick, aut omate d backup of a select ed folde r [...]

EdgeStore NAS400 User Manual 44 3. On the On e T ouch Backup t ab, clic k the Enable button for O ne T ouch Backup Services, then cli ck the OK button. Creating a Backup Schedule For each folder you wan t to ba ckup, yo u must create a bac kup sch edule . T o create a Backu p Schedul e in SmartSYNC: 1. On the Windows desktop , doubl e-click the Sma[...]

Chapter 4: One Touch Bac kup 45 • If yo u chose daily , choose th e time of day in the hour (2 4-hour clock) and min utes d ropdown menu. • If yo u chose weekly , choos e the time of day and day of the week in the hour (24-hour cl ock), minutes, and day dropd own menus. 10. Click the Finish button . Y our Back up Sche dule appe ars in the Sched[...]

EdgeStore NAS400 User Manual 46 Within m oment s, the folder s you sp ecified a re backed up on to the Ed geS tore. The One T ouch Backup function backs u p all of the folde rs on y our PC fo r which you create d a backup schedu le. V iewing Y our Backup Files T o view your bac kup f iles o n th e Edge S tore: 1. On the Windows PC desk top, doub le[...]

Chapter 4: One Touch Bac kup 47 Restoring Y our Backup File s T o restore bac kup files fro m the EdgeS tore to your PC: 1. On the Windows PC , open Sm artSYNC and c lick the Restore t ab. 2. In the Sou rce field, ch oose the folder that cont ains the back up files that y ou want to res tore. In the Sou rce field, fol ders a re identifi ed by their[...]

EdgeStore NAS400 User Manual 48 In the Folder Li st, folde rs are identifie d by their file structure as it w as copied from yo ur PC. The lowest f older in th e structu re is the one that actually cont ains the files. 4. Choos e a restore loca tion: • Original l ocation – The sam e folder on your PC from which the files were c opied for t he b[...]

49 Chapter 5: SmartSYNC • Openin g the Smart SYNC Window (page 49) • Choos ing a Language (p age 49) • Closi ng the Sma rtSYNC Wind ow (page 50) • Quittin g SmartSYNC (p age 50) • Dis pla yin g the E dge S t ores on yo ur Ne tw ork ( page 5 0) • S tarting EASM (page 50) • Conne cting a Netwo rk Drive (p age 52) • Deleti ng Device (N[...]

EdgeStore NAS400 User Manual 50 Closing the Sm artSYNC Window T o clos e th e Sm artS YNC wi ndo w , c lick the X (c lose) icon at th e to p righ t co rner of th e wi ndo w . The Smart SYNC wind ow closes but the u tility co ntinues to run. T o open the Sm artSYNC windo w again , double-c lick the SmartSYNC i c on in the applic ation t ray . Quitti[...]

Chapter 5: S martSYNC 51 Y our defau lt browser s tart s and the EASM login screen disp lays. 3. T ype the us er name a nd p assword i n the respectiv e fields, then click the Login butt on. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assword are case se nsitive. For more informatio n about EASM , see [...]

EdgeStore NAS400 User Manual 52 Connecting a Network Drive T o access t he folders you cr eate on th e EdgeS tore, you must make them netw ork dr ive s on your PC. S ee “ Addi ng a F older ” on page 76. T o connect a folder on t he Edge S tore as a netw ork drive : 1. Open the Sm artSYNC wind ow . 2. Highligh t the EdgeS tore in the s erver lis[...]

Chapter 5: S martSYNC 53 Deleting Devi ce (Network Drive) Recor ds T o delete a dri ve record only af fect s SmartSYNC. Del eting a dri ve record does NOT dele te your network dri ve under M y Comput er and it does NO T affec t the data stored in your Ed geS tore’ s folders . T o delete a de vice record: 1. Open the Sm artSYNC wind ow . 2. Highl [...]

EdgeStore NAS400 User Manual 54 Desti nations are identified by driv e letters an d correspon d to a speci fic folder on the Ed geS tore. 5. Click th e folder y ou want to backup in the Fo lder List. Click the + icon to e xpand the file tr ee. A checkm ark appea rs besi de the sele cted fol der . The backu p will in clude t he folder you cho ose an[...]

Chapter 5: S martSYNC 55 Performi ng a Restore A Res tore copi es f old ers fr om t he Ed geStore to your PC. T o perform a R estore of a chosen folde r: 1. Open the Sm artSYNC wind ow . 2. Highl ight a server in the Server Lis t. 3. C lick t he Restore ta b. 4. C hoo se a So urc e. Sources are ide ntified by drive le tters and corresp ond to a spe[...]

EdgeStore NAS400 User Manual 56 When yo u are ready perform the b ackup, c lick the T ools menu an d choose Restore > S tart . Scheduling a Backup A Backup copies folders fro m your PC to the EdgeS tore. T o schedule the ba ckup of a selected folder: 1. Open the Sm artSYNC wind ow . 2. C lick t he Schedule t ab. 3. C lick t he Create button. 4. [...]

Chapter 5: S martSYNC 57 9. C hoo se a s etti ng: • If yo u chose hours, cho ose the n u mber of h ours from the drop down menu. • If yo u chose daily , choose th e time of day in the hour (2 4-hour clock) and min utes d ropdown menu. • If yo u chose weekly , choos e the time of day and day of the week in the hour (24-hour cl ock), minutes, a[...]

EdgeStore NAS400 User Manual 58 Setting the Default Browse r for EASM T o set the def ault browse r for EASM: 1. Open the Sm artSYNC wind ow . 2. Click the Opt ion me nu and ch oose Browser Path... The Setup Browser Pa th dialog box dis plays. 3. C lick t he ... button, th en navig ate to th e brows er ’s .ex e file . 4. Highl ight th e browse r [...]

59 Chapter 6: EASM • Connecti ng to EASM (b elow) • Choos ing a Language (p age 62) • Navigati ng in E ASM (p age 62) • Setting u p EdgeS tore with the Setup Wizard (pa ge 63) • Managi ng Users and Gro ups (p age 65) • Managi ng File & Pri nt Service s (pag e 70) • Managi ng RAI D V olumes (p age 79) • Managi ng Backup s (page 8[...]

EdgeStore NAS400 User Manual 60 EASM in your Browser T o log into EASM in y our brows er: 1. S tart yo ur Browse r . 2. In the Brows er addres s field, type in the IP address of the EdgeS tore. See “ Findi ng t he Ed geStore’s IP A ddres s” o n page 17. Note th at the IP ad dress shown bel ow is on ly an ex ample. Th e IP add ress you ty pe i[...]

Chapter 6: EASM 61 EASM in SmartSYNC T o log into EASM thr ough SmartSYNC: 1. In the Windows applic ation tra y (lowe r right c orner o f the scre en), doubl e-click the SmartSYNC icon (right). SmartSYNC opens with the Server Information t ab displ aye d. 2. C lick t he Open GUI button (right). Y our defau lt browser s tart s and the EASM login scr[...]

EdgeStore NAS400 User Manual 62 Choosing a Language T o choose a lan guage, click t he Langua ge menu i n the EASM Hea der an d choose the la nguage y ou prefe r . Navigating in EASM The T ree is the p rimary na vigation tool in EASM . Categorie s of funct ions lis ted with a + s ign before the icon . Icons f or specif ic functions are listed u nde[...]

Chapter 6: EASM 63 Setting up EdgeS tore with the Setup Wizard If you u sed the NAS Se tup Wizard utility t o set up your Edg eS tore, you do n ot need to run the Setup Wiza rd in EASM. If you h ave not yet set up your Edg eS tore: 1. In the T ree, clic k the + beside t he Wi zard icon, th en on t he Setup Wizard icon to display the Setup W izard s[...]

EdgeStore NAS400 User Manual 64 1 1. Check the Enabl e box to the righ t of the service s you pla n to us e. • Window s – Enable s file access from Wind ows PCs. Also requi red to use the EdgeS tore as a print server . • Unix /L inu x – Enables file acc ess from Unix and L inux PCs • Macintosh – Enables file acc ess from M acintosh PCs [...]

Chapter 6: EASM 65 Managing Users and Groups This ca tegory include s the f ollowin g topics : • V iewing a List of U sers (p age 65) • Cr eati ng a U ser ( page 6 5) • Cha ngin g th e Admi nist rat or ’s P asswo rd (page 6 5) • Chang ing a User' s Passwor d (p age 66) • Deleti ng a User (p age 66) • V iewing a List of G roup s ([...]

EdgeStore NAS400 User Manual 66 3. C lick t he Change Password tab. 4. T ype a new pas sword in to the fie lds provi ded. 5. C lick t he OK button. If you fo rget yo ur new p assword, y ou reset th e EdgeS tore to the defau lt Adminis trator’s pa ssword. See “Rest oring the De fault Password” on p age 124. Changing a User's Pa ssword T o[...]

Chapter 6: EASM 67 Creating a Group Group s are compos ed of u sers. Y ou can assi gn permis sions to a group, the same a s you woul d do wi th indi vidual u sers. Y ou can create up to 256 group s. T o create a gro up: 1. In the T ree, clic k the + beside t he Users & Group s icon. 2. C lick t he Group Manag ement ic on. 3. C lick t he Create [...]

EdgeStore NAS400 User Manual 68 Deleting a Group Y ou mus t remove a ll memb ers from the group before you can delete the group. See “Re moving Mem bers f rom a Grou p” on p age 67. T o del ete a gr oup: 1. In the T ree, clic k the + beside t he Users & Group s icon. 2. C lick t he Group Manag ement ic on. 3. C lick t he Delete ta b. 4. Cli[...]

Chapter 6: EASM 69 6. If yo u chose Limited Q uota, type a number i nto the field pr ovided. This n umber represent s how ma ny MB o f data th e user or g roup can acce ss. 7. C lick t he OK button. Note If you set dif ferent size quo tas for the us er and the group, EdgeS tore will use the smalle r quota .[...]

EdgeStore NAS400 User Manual 70 Managing File & Prin t Services This ca tegory include s the f ollowin g topics : • Settin g up Wind ows Acc ess (p age 70) • Set ting up UN IX/ Lin ux Acce ss ( page 71) • Set ting up f or Mac int osh Ac cess (page 72 ) • Setting u p for FTP Acc ess (p age 73) • Setting u p your Print Server (p age 74)[...]

Chapter 6: EASM 71 8. Option al. If you chose an W orkgroup, ente r the W orkgrou p name in to the field pro vided: See your Network Ad ministrat or for help with this informa tion. 9. C lick t he OK button to sa ve your s etting s. 10. In t he Tree, cli ck th e + bes ide t he Sharing Setup icon. 1 1. Click the Win dows Sharing tab. 12. Choose a fo[...]

EdgeStore NAS400 User Manual 72 7. C lick t he OK button to sa ve your s etting s. 8. In the T ree, clic k the + beside t he File Sharing icon. 9. C lick t he Modify tab. 10. From the Folder name dropdown menu, ch oose the folder y ou wan t to access . 1 1. Check the UNIX/Linux box. 12. Click the OK button to save your settings. 13. In t he Tree, c[...]

Chapter 6: EASM 73 Setting up for FTP Access Follow this proc edure to s et up FTP access fo r your fold ers: 1. In the T ree, clic k the + beside t he File & Print icon. 2. C lick t he Protocol Control icon. 3. C lick t he FTP Sharing tab. 4. C lick t he Enable option button be side S ervices. 5. T ype a Co mmand Po rt number i nto the field p[...]

EdgeStore NAS400 User Manual 74 Setting up your Print Serve r Follow this procedure to set up the EdgeS tore as a printe r server: 1. In the T ree, clic k the + beside t he File & Print icon. 2. C lick t he Protocol Control icon. 3. C lick t he Windows t ab. 4. C lick t he Enable option button be side S ervices. 5. C lick t he OK button to sa v[...]

Chapter 6: EASM 75 The media content d irectory is /VOL UME1/PLUGINAPP/DLNA/. This is a shared folder created w hen yo u install the DLNA plug-in. The direc tory has three s ub- director ies: PICTURE, MUSI C, and VIDEO. With the DLNA plug-in, EdgeS tore suppo rts these media format s: • Picture – bmp, gif, jpg, jpeg, p ng, tif • Music – mp3[...]

EdgeStore NAS400 User Manual 76 Adding a Folder A folder i s the e ntity tha t appears a s a Net work Dr ive on y our PC. T o add a folde r: 1. In the T ree, clic k the + beside t he File & Print icon. 2. C lick t he File Sharing icon. 3. C lick t he Create tab. 4. From the V olume dr opdown menu, c hoose th e RAID V olume in which you want to [...]

Chapter 6: EASM 77 Setting up Windows Sharing for a Folder Window s sharin g assigns use r access the fo lders on your Edg eS tore. By def ault all us ers and g roups h ave r ead- onl y acc ess. T o set up Wind ows sh aring for a folder: 1. In the T ree, clic k the + beside t he File & Print icon. 2. C lick t he Sharing Setup icon. 3. C lick t [...]

EdgeStore NAS400 User Manual 78 Be sure th e UNIX/ Linux se rvice is running fo r this fol der . See “Sett ing up UNIX /Linu x Ac cess ” on pag e 71. Setting up FTP Sharing for a Folder FTP shari ng ass igns user a ccess t he folders on your Ed geS tore. By de fault all user s and groups have read-only ac cess. T o set up FTP shari n g for a fo[...]

Chapter 6: EASM 79 Managin g RAID V o lumes This ca tegory include s the f ollowin g topics : • V iewing RAID V olume S tatus (p age 79) • V iewing Disk Drive Informa tion (page 80 ) • Creatin g a RAID V olume (pag e 80) • Desig nating a S pare Dri ve (pa ge 81) • Migrati ng a RAID V olume (p age 81) • Deleti ng a RAID V olume (p age 82[...]

EdgeStore NAS400 User Manual 80 Vi ewing Disk Drive Information T o view inform ation abou t a disk drive: 1. In the T ree, clic k the + beside t he RAID & File System icon. 2. C lick t he RAID Management icon. The RAID S tatus tab d ispla ys the cu rrent RAID system and it s st atus. 3. In the D isk Lis t, double -click a disk drive icon. The [...]

Chapter 6: EASM 81 Designating a S pare Driv e If yo u have an unassig ned disk drive , you can assign it as a spare drive. For more info rmation, see “S pare Driv e” on page 107 and “Automatic Rebuildi ng” on p age 108. T o assign a spare d rive: 1. In the T ree, clic k the + beside t he RAID & File System icon. 2. C lick t he RAID Man[...]

EdgeStore NAS400 User Manual 82 Deleting a RAID V olume T o delete a RAID V olume: 1. In the T ree, clic k the + beside t he RAID & File System icon. 2. C lick t he RAID Management icon. 3. C lick t he Delete ta b. 4. Click th e option b utton bes ide the RAID V olume yo u want to del ete. 5. C lick t he OK button. 6. In the c onfirma tion box [...]

Chapter 6: EASM 83 Vi ewing an External USB Drive or Memory Stick T o view a USB d rive or memory stick at tac hed to the EdgeS tore: 1. In the T ree, clic k the + beside t he RAID & File System icon. 2. C lick t he RAID Management icon. The USB drive or m emory stick appears as a USB Exte rnal Disk 3. C lick t he File System Mana gement icon .[...]

EdgeStore NAS400 User Manual 84 Managing Backups This ca tegory include s the f ollowin g topics : • V iewing a List of Sn ap shot Back ups (p age 84) • Settin g up a Snap shot Backup (page 84) • Schedul ing a Sn apsho t Back up (pag e 85) • Recoveri ng Snapshot Ba ckup s (page 85 ) • V iewing the NAS Replic ation Sche dule (pag e 86) •[...]

Chapter 6: EASM 85 Scheduling a S nap shot Backup T o schedule a Snaps hot Back up: 1. In the T ree, clic k the + beside t he Backup icon . 2. C lick t he Snaps hot Backu p icon. 3. C lick t he Schedule t ab. 4. Click the opti on you w ant from th e Schedul e T y pe list. • Disable – No snap shots wil l be ta ken. • Do it at once – Snap sho[...]

EdgeStore NAS400 User Manual 86 Vi ewing the NAS Repli cation Schedule NAS Repli cation i s a feature that uses one Ed geS tore to ba ckup the data on another Ed geS tore. The two EdgeS tore systems must be on the s ame netwo rk. T o view the N AS Replicati on sc hedule: 1. In the T ree, clic k the + beside t he Backup icon . 2. C lick t he NAS Rep[...]

Chapter 6: EASM 87 6. Under Sche dule, click th e option b utton f or the schedu le type you want: • Disable – Disable s NAS Replicati on • Do it at once – Perfor ms a NAS R eplicatio n when y ou cl ick the OK button. • Time interval by hour – Set an hour ly int erval for NAS R eplica tions to happen. • Daily – Set s the time of day[...]

EdgeStore NAS400 User Manual 88 Managing the Network Connection This ca tegory include s the f ollowin g topics : • V iewing Network Setup Informa tion (page 88) • Making Network Settings (page 88) • Work ing wit h Jumbo Frames (p age 89) • Setting u p your D DNS Servic e (page 90) Vi ewing Network Setup Information T o view net work setup [...]

Chapter 6: EASM 89 8. Option al. If you chose Speci fy an I P address , enter the follow ing setti ngs in the fiel ds prov ided: • IP Address • Subne t Mask • Defaul t Gateway IP Ad dress • Prima ry Do main N ame Serv er IP A ddress • Seconda ry Doma in Name Server IP Add ress See you r Netwo rk Adminis trator f or help in maki ng these s[...]

EdgeStore NAS400 User Manual 90 Setting up your DDNS Se rvice The Dy namic D omain N ame Serv er servic e enable s you to keep th e same domain name even thou gh yo ur IP addres s change s. Y ou must registe r with Dyn amic Network Services in or der to obt ain you r domain name, u ser name, and p assword . Follow this procedure to set up the DDNS [...]

Chapter 6: EASM 91 Making Management Settings This ca tegory include s the f ollowin g topics : • V iewing Service S tatus (p age 91) • V iewing the Eve nt Log (page 92) • Setting u p SMTP Authe ntication (p age 92) • V iewing the Ema il Alert List (pag e 93) • Add ing an Em ail Aler t Rec ipi ent (page 9 3) • Deleti ng an Ema il Alert [...]

EdgeStore NAS400 User Manual 92 Vi ewing the Event Log The eve nt log ke eps a log of the 20 mos t rece nt event s on the EdgeS tore. Y ou can us e this inf ormation to revi ew your a ctions a nd to d iagnose problems . T o view the E ven t Log: 1. In the T ree, clic k the + beside t he Management icon . 2. C lick t he Event Log icon . A list of th[...]

Chapter 6: EASM 93 Vi ewing the Email Alert List The EdgeS tore will sen d alert s via email to the recip ients you de signate. T o view a lis t of Ema il Alert rec ipient s: 1. In the T ree, clic k the + beside t he Management icon . 2. C lick t he Mail Alert icon . The lis t of rec ipient s dis plays on the Mail List tab. See “Che cking Y our E[...]

EdgeStore NAS400 User Manual 94 Enabling and Disa bling the Buzzer The EdgeS tore has a buzze r that sounds when the Ed geS tore is finishe d booting and wh en a pr oblem is detected . The bu zzer is enabled b y default . Edge10 re commends that you leave the buzzer enabled. T o disable th e buzzer : 1. In the T ree, clic k the + beside t he Manage[...]

Chapter 6: EASM 95 Setting up a UPS T o set up a UPS: 1. Attac h the APC UPS to one of th e EdgeS tore’ s USB port s . 2. In the T ree, clic k the + beside t he Management icon . 3. C lick t he APC UPS ic on. 4. C lick t he Setup tab. The Setup tab enables you to tell the EdgeS tore how and wh en to shu tdow n after a power failure. Click the opt[...]

EdgeStore NAS400 User Manual 96 Managing Services This ca tegory include s the f ollowin g topics : • Settin g System Date and Tim e (p age 96) • Runni ng the Ne twork T ime Protocol (p age 96) • V iewing the Result s of NTP Synchron izati on (pag e 97) • Reboo ting the Edg eS tore (pa ge 97) • Shutting Down the EdgeS tore (p age 98) • [...]

Chapter 6: EASM 97 8. Under Sche dule, choose o ne of the o ptions: • Disable – Disable s NTP synchro nization • Do it at once – Perfor ms a syn chron ization w hen you click the OK button. • Time interval by hour – Set an hour ly interval for a synchro nization to happen. • Daily – Set s the tim e of day whe n the synchron ization [...]

EdgeStore NAS400 User Manual 98 Shutting Down the EdgeS tore The only time you need to sh ut down t he Edge S tore is to re place the disk dri ve coolin g fan o r the pow er supply . See “Appendi x B: Maintena nce” o n p age 143. During and af ter the shut down, n one of yo ur folde rs will be acces sible fro m your netw orke d PCs . Using EASM[...]

Chapter 6: EASM 99 Vi ewing System Informati on T o view syst em informati on: 1. In the T ree, clic k the + beside t he System icon. 2. C lick t he System Informati on icon . 3. C lick t he System Informati on tab. System Informa tion inc ludes: • Oper atin g Sy stem – Embedded Linux • Firmware V ersion – Changes when you upgrade the firmw[...]

EdgeStore NAS400 User Manual 100[...]

101 Chapter 7: T ec hnolog y Background • Int rodu cti on t o RAID (bel ow ) • Choos ing a RA ID Level (page 106) • S pare Dri v e (pag e 107) • Partiti on and Fo rmat (p age 108 ) • RAID V olume Migra tion (p age 109) Introduction to RAID RAID ( Redundant Arra y of Independen t Disks) allows m ultiple d i sk driv es to be combin ed toget[...]

EdgeStore NAS400 User Manual 102 RAID 0 – Stripe When a RAID V olume is stripe d, the read and wri te blocks of da ta are interl eaved betwee n the sec tors of multiple disk dri ves. Perfo rmance is incr eased, since th e worklo ad is ba lanced be tween d rives or “m embers” t hat form the RAID V olume. Identic al driv es are rec ommende d fo[...]

Chapter 7: Tec hnology Background 103 RAID 1 – Mirror When a RAID V o lume is mi rr ored, ide nti cal data is wri tten t o a pai r of disk drive s, while reads are performed in p aralle l. The read s are p erforme d using e levator seek an d load b alancing techniqu es where the workl oad is dis tribute d in the mos t ef ficient m anner . Whic he[...]

EdgeStore NAS400 User Manual 104 RAID 5 – Block Striping with Dis tributed Parity RAID 5 organize s block dat a and p arity dat a across the disk dri ves. Genera lly , RAID lev el 5 te nds to ex hibit low er random write p erforma nce due to the heavy worklo ad of p arity rec alculati on for eac h I/O. R AID 5 work s well for file, dat abase, app[...]

Chapter 7: Tec hnology Background 105 RAID 10 – Mirror / S tripe Mirror/S tripe combines bot h of the RAID 0 and RAID 1 ty pes. RAID 10 can increas e perfo rmance b y read ing and wr iting da ta in p arallel while p rotecting data with d uplicati on. At leas t four disk drive s are nee ded for RAID 10 to b e inst alled. With a fo ur-disk-dri ve R[...]

EdgeStore NAS400 User Manual 106 Choosing a RAID Level There are several issue s to cons ider wh en choos ing the R AID leve l for your V olume. The follo wing discus sion su mmari zes some advant ages, disad vant ages and app lications for ea ch ch oice. RAID 0 Recom mended applicati ons for R AID 0: •I m a g e E d i t i n g • Pre-Press A ppli[...]

Chapter 7: Tec hnology Background 107 RAID 5 Recom mended applicati ons for R AID 5: • Fil e an d Appl ic atio n ser ver s • WWW , E-mail, and News servers • Int rane t se rver s RAID 10 Recom mended applicati ons for R AID 10: • Imaging appli cations • Dat abase serve rs • General fileserv er Spare Drive A spar e is a disk drive th at [...]

EdgeStore NAS400 User Manual 108 Y ou mus t desi gnate a di sk drive as a S pare. By d efault, an d unas signed d isk drive is Free. Use EASM to d esignate the Free di s k drive as a S pare. See Maint aining a spare drive is a goo d precauti on to prote ct your R AID V olume integrity in th e event o f disk dri ve failure . Automatic Rebuilding Whe[...]

Chapter 7: Tec hnology Background 109 RAID V olu me Migr ation Migrati on is the process of: • Cha ngi ng th e RAI D lev el • Addin g disk d rives but ke eping the same RAID le vel In the m igration p rocess, t he existing RAID V olume is called the Source . The propo sed RAID V olume is call ed the Ta r g e t . Eac h tar get R AID Volume h as [...]

EdgeStore NAS400 User Manual 110 RAID 5 A RAID 5 source V olume can m igrate to the fol lowing targ et RAID lev els: RAID 10 A RAID 10 source V olume c annot mi grate or add more disk drives. T arget Requirement s RAID 0 Can use same number of disk drives. RAID 5 Add a di sk drive .[...]

111 Chapter 8: T r oubleshoo ting • Respondi ng to an Audible Alarm (p age 1 1 1) • Che cki ng t he Sy stem S tatus LED (page 1 12) • Check ing Di sk S tatus L EDs (p age 1 12) • Repla cing a Fa iled Disk Driv e (p age 1 13) • Checkin g RAID V olume S tatus in EASM (p age 1 13) • Checkin g File Sys tem S tatus in EASM (p age 1 15) • C[...]

EdgeStore NAS400 User Manual 112 Checking the System S tatus LED The EdgeS tore system s tatus LED (see Figure 1.) report s the condi tion of the Enclosu re fan and powe r supp ly: • Green – Normal En closure function • Amber – Ther e is a prob lem with the fan o r pow er s upply • Red – The fan, power supply , or file system has faile [...]

Chapter 8: Troubleshooting 113 Replacing a Fail ed Disk Drive If a dis k drive fa ils, t he Disk S tatus LED is red. Se e Figure 1. If the disk driv e belongs to a RAI D V olume, th e V olume goes Cri tical or Of fline. See “C hecking RAID V olume S tatus in EASM” on p age 1 13. Repla ce the failed dis k drive with a new disk driv e of the same[...]

EdgeStore NAS400 User Manual 114 Figure 2. EASM reports a Critical RAID V olume EdgeS tore Responds to a Critica l RAID V olume How the EdgeS tore res ponds to a Critica l RAID V olume depen ds on the RAID level o f your V olume and w hether y ou have a spare drive availabl e: • For a RAID 1 V olume or a thre e-driv e RAID 5 V olume, if a spare d[...]

Chapter 8: Troubleshooting 115 When the EdgeS tore’s memory does not recogniz e the RAID V olume, so EASM displ ays t he RA ID Volume as inva lid. S ee Fi gur e 3. Use the Re cover fun ction to v alidate th e RAID V olume. The Reco ver t ab is on ly active when an inval id RAID V olume is p resent an d can be reco vered. Figure 3. An invalid RAID[...]

EdgeStore NAS400 User Manual 116 T o view File Sy stem status : 1. S tart EASM. See “EASM i n your Browser” on page 60. Or see “EASM in SmartSYNC” on page 61. 2. In the T ree, clic k the + beside t he RAID & File System icon. 3. C lick t he File System Mana gement icon. 4. Look fo r the RAID V olume icon o n the F ile System St atus tab[...]

Chapter 8: Troubleshooting 117 Figure 4. The EASM Event Lo g 4. Check th e Event Log for rep orts of disk dri ve failure or other pro blems. Responding to Event s All even ts are reported in the Ev ent Log. M ost even ts are s imply repo rts that the EdgeS tore is re sponding to you r comma nds. Many e vents are also reported via ema il. The Edg e [...]

EdgeStore NAS400 User Manual 118 File syst em capac ity us age of vol ume X is o ver 90%. Reduce the numbe r or siz e of the f iles o r expa nd the volume s ize. See “ Migrati ng a RAID V olume” on page 81. File syst em capac ity usag e of volume X is 100%. Rebuild ing file s ystem.. . The file s ystem is being re build by user a ction. NAS Rep[...]

Chapter 8: Troubleshooting 119 System was shut dow n abnormall y . The EdgeS tore shut dow n incorrectl y the las t time. See “Shutting Down the EdgeS tore” on page 98. CPU temperature is higher than 50°C/12 2 °F . Syste m will shut down . Allow the Edg eS tore to cool fo r several minut es. Then rest art th e EdgeS tore and check system temp[...]

EdgeStore NAS400 User Manual 120 Checking Enclosure S tatus in EASM T o chec k Encl osu re stat us: 1. S tart EASM. See “EASM i n your Browser” on page 60. Or see “EASM in SmartSYNC” on page 61. 2. In the T ree, clic k the + beside t he System icon. 3. C lick t he System Informati on icon . 4. C lick t he Enclosure Informa tion tab. See Fig[...]

Chapter 8: Troubleshooting 121 Figure 5. The Enclosure In formation tab with mal functions sho wn The corre ctive ac tion you tak e depend s on th e nature of the problem: • If CPU temperatu re is a bove spe cificati on: • Be su re there is adequate air flo w around the EdgeS tore. • Be su re the amb ient temp erature is below 35°C (95° F).[...]

EdgeStore NAS400 User Manual 122 Figure 6. Power Button, System S tatus and Etherne t Activity LEDs Multiple Network Connections If your PC has mu ltiple ne twork connection s, you must v erify that S martSYNC is lookin g on the ne twork where the Ed geS tore is ins talled : 1. Op en S mart SYN C. In the Windows applic ation tra y (lowe r right c o[...]

Chapter 8: Troubleshooting 123 Solving Network Conn ection Problems Most ne twork conn ection pro blems are the re sult of po or connec tions. When the EdgeS tore is fully bo oted and c onnected to the network, the Etherne t Activity L ED indicates st atus and activit y: • Green – Network li nk is pro perly con nected • Flashing G reen – Ne[...]

EdgeStore NAS400 User Manual 124 Checking Y our Email Inbox If you e nabled M ail Aler t in EASM, th e EdgeS tore will s end you a n email messa ge when a p roblem arises. Look for a message from “root.” Figure 8. Email messag e from the Edge St ore. See “Addin g an Emai l Alert Re cipient” o n page 93 for more inform ation about emai l al [...]

Chapter 8: Troubleshooting 125 Figure 9. Reset button and System S tatus LED Resolving a Windows Firewall Issue If you a running a person al fire wall on yo ur Windows PC, the firewal l might prevent the you from acc essing the EdgeS tore over your network. Follow this proc edure to a dd an exceptio n for the EdgeS tore: 1. From the Window s S tart[...]

EdgeStore NAS400 User Manual 126 The Wind ows Fire wall di alog box opens. 5. C lick t he Advanced tab. 6. Under Network Connectio n Setting, click the Settings button. The Adva nced Settings di alog box opens. 7. C lick t he Add button. The Servi ce Sett ings dial og box o pens. 8. In the D escription of servic e field, ty pe Edge10 NAS utility . [...]

127 Chapter 9: Sup port • Frequ ently Asked Qu estion s (below) • Cont acting T echnic al Support (p age 130) • Limited W arranty (page 131) • Returni ng Product For Rep air (p age 133) Frequently Asked Questions Also se e “Chapte r 8: T roublesho oting” on p age 1 1 1. The EdgeS tore worked OK u ntil I turned i t off. When I turned it [...]

EdgeStore NAS400 User Manual 128 I tried t o connect my EdgeS tore as a network drive u s ing Smar tSYNC, but Win dows displ ayed an error mess age. There mi ght be an IP addres s confl ict be tween the Edg e S tore and an other device on your netwo rk. See your N etwork A dmini strator f or assist ance. I cannot lo g into the EdgeStore with throug[...]

Chapter 9: Support 129 Can I do a O ne T ouch Backup or a re gular Back up on a protected folder or file on my Windo ws PC? No. Wi ndows does not al low Smar tSYNC to ac cess pro tected fol ders a nd files. I f you want to pe rform a bac kup, yo u must fi rst dis able prote ction on your fol ders and files. Which FTP c lient s are comp atible with [...]

EdgeStore NAS400 User Manual 130 Contacting T echni cal Support If you dec ide t o co ntact us, pleas e hav e th e fo llow ing i nfo rma tion avai lab le: • Produc t model and serial number • BIOS, firm ware, an d drive r version numbers • A descri ption of th e probl em / situati on • System confi guration in formation, incl uding: mother [...]

Chapter 9: Support 131 Limited Warranty Edge10 C orporation Limited ( “Edge10”) warrant s that for three (3) y ears from th e time of the del ivery of the produc t to the original end user: a) the pr oduct w ill confo rm to Edge10’ s specific ations; b) the produc t will be free from defect s in mate rial and wo rkmanshi p under normal use an[...]

EdgeStore NAS400 User Manual 132 No oth er docume nt, st atemen t or repre senta tion may be relied on to vary the terms o f this lim ited warrant y . Edge10’ s sole resp onsib ility w ith respec t to any p roduct is to do one of the follow ing: a) replace the pro duct with a confo rming unit of the same or superio r produ ct; b) r epair the p ro[...]

Chapter 9: Support 133 Returning Product For Repair If you s uspect a produc t is not wo rking properly , or if you have any ques tions about y our prod uct, cont act T echnic al Sup port (see p age 130), makin g sure to provi de t he f oll owin g in form atio n: • Product m odel and serial number (re quired) • Return sh ipping addres s • Day[...]

EdgeStore NAS400 User Manual 134[...]

135 Appendix A: SmartWizard Advanced Mod e The Smart Wizard per forms the setup procedures on y our EdgeS tore. T o set up your Edge S tore: 1. From the Window s S tart menu, choose Progra ms , th en Edge10 NAS Utility , and t hen SmartW izard . The Smart Wizard w elcome s creen ap pears. 2. From the Choo sing a la nguag e dropd own menu, c hoose t[...]

EdgeStore NAS400 User Manual 136 The rest of the setup ins tructions describe Advance d mode. Fo r setup instruc tions us ing Exp ress mod e, see “Set ting up the EdgeS tore” on page 13. 4. C lick Next >> to contin ue. The Di scoverin g Edge10 N AS screen appears. 5. Highl ight the Ed geS tore you a re initiat i ng, then c lick Next >&[...]

Appendix A: Sm artWizard A dvanced Mode 137 7. From the dropdo w n menu s, choos e your : • Time Zone •Y e a r •M o n t h •D a t e • T ime in hours (24 hour cloc k), minutes and seconds Click Next >> to continue. The Mak ing Net work Setti ngs scre en appears .[...]

EdgeStore NAS400 User Manual 138 8. In the M aking Netwo rk Settin gs screen, c hoose o ne of the fo llowing: • Obt ain network settings automa tically ... – If you have a DHCP server on your network with IP ad dresses availabl e, and you wan t the EdgeS tore to obtain the network settings from the DHCP server , choo se this op tion. • Make n[...]

Appendix A: Sm artWizard A dvanced Mode 139 9. T ype your entries in to the f ields pro vided: • Compu ter Name – The EdgeS tore’s Server Name of you r choice • IP address • Subne t Mask • Defaul t Gateway • Primary DNS • Sec ond ary DNS Click Next >> to continue. The Protec ting Y our Data Scree n appears . Note See your N et[...]

EdgeStore NAS400 User Manual 140 10. In t he P rote cti ng Y our D ata s cre en: • Check the Cre ate new storage bo x if you a re sett ing up the EdgeS tore for the fi rst time. The Wiz ard cr eates a RAID arra y , a default volume , and a defau lt fol der calle d Public . • UNcheck the Create new st orage box if yo u alre ady have a R AID a nd[...]

Appendix A: Sm artWizard A dvanced Mode 141 storage but the re will b e no fault tolerance to prot ect your d ata if one of the dis k drives fails. Click Next >> to continue. The Assi gning a Network Device Nam e screen appears. 1 1. Select a Device Name or drive letter to re present th e EdgeS tore as a network d rive. The list be gins wi th[...]

EdgeStore NAS400 User Manual 142 12. Rev iew y our setti ngs and c lick Fin is h to begin the system ini tiation. A System Messag e appears . 13. In t he Sys tem Messa ge, cl ick OK t o finish t he syste m initia tion. The Wiz ard crea tes a RAID V olume and a de fault f older cal led Pub lic . If two d isk driv es are in sta lled in y our EdgeS to[...]

143 Appendix B: Maintenan ce • Upgrading the Firmware (b elow) • Ins talli ng A ppl ica tion P lug -ins (page 145 ) • Conne ction Probl ems Af ter Restart (p age 146) Upgrading the Firmware Follow this proc edure to u pgrade the firmware on your Ed geS tore. Downloading the Upgrade File T o download the upgrad e file : 1. Downlo ad the late s[...]

EdgeStore NAS400 User Manual 144 Rebooting the EdgeS tore During the reboot , none of your fol ders wil l be acces sible from your net worked PCs. T o reboot the Ed geS tore: 1. In the T ree, clic k the + beside t he System icon. 2. C lick t he Reboot / Shut down icon. 3. C lick t he Reboot option. 4. C lick t he OK button. 5. In the confirma tion [...]

Appendix B: Maintenance 145 Installing Ap plication Plug-ins Applica tion pl ug-ins are enhan cement s to EdgeS tore’s cap abiliti es. The DLNA server , which enab les EdgeS tore to suppo rt the UPn P protoc ol, is on e exampl e of an applica tion plug- in. Follow this proc edure to inst all an ap plicat ion plug -in on your EdgeS tore. Downloadi[...]

EdgeStore NAS400 User Manual 146 Connection Problems After Restart If your Ed geS tore’ s network s ettings we re set to Obt ain an IP addre ss auto mati cally , your DHCP ser ver might assign a dif feren t IP address to the EdgeS tore whe n you rest art the EdgeS tore afte r is was s hut down for rep airs. This co nditio n does n ot apply i f yo[...]

147 Appendix C: GN U General Pub lic License This pro duct inc ludes co pyrigh ted third-p arty softw are lice nsed und er the te rms of th e GNU Gen eral Public Lic ense. Plea se see the G NU Gener al Public Lice nse (“GPL”) for the exact terms and cond itions of this lic ense at www .gnu.org . The GPL source c ode inc orporate d into the prod[...]

EdgeStore NAS400 User Manual 148[...]

149 Index A about this manua l 1 action s tatus, RAID Vo lume 79 AD domain 70, 128 add 80 email aler t recip ient 93 folder 64, 76 group 67 group me mber 67 RAID Vo lume 80 spare d rive 81 user 63, 65 Add P rint er Wiza rd 34 Adminis trato r’s passwor d, change 65 APC UPS 95 applica tion pl ug-ins 145 archite cture, NA S400 2 audi ble alar m 111 [...]

EdgeStore NAS400 User Manual 150 critical RAID Volu me 114 D date and ti me 96, 136 date an d time se ttings 13 DCHP server 63 DDNS 90 default br owser, set ting 58 default ga teway 63, 88, 89, 139 delete device reco rd 53 email aler t recip ient 93 folder 76 group 68 group me mber 67 RAID Vo lume 82 user 66 device name 15, 52, 141 DHCP server 13, [...]

Ind ex 151 event log 116 clear 58 save to t ext file 58 view 58, 92 events disk dr ive 119 enclosu re 118 file syste m 117 NAS replicat ion 118 RAID Vo lume 119 snapsho ts 118 syste m 118 even ts, resp onse to 117 export a ccess li st, UNIX /Linux P C 72 Ext3 file format 39 F failed bo ot drive 56 fan sp eed 99, 121 fans cooling 6 power su pply 6 F[...]

EdgeStore NAS400 User Manual 152 IP address , cont. NIC 12 obtain from DHCP server 13, 88, 138 SMTP s erver 92 UNIX/Linux P C 25, 72, 77 J jum bo fr ames 89, 129 L langua ge configur ation tool 12 EASM 62 NAS Se tup Wiza rd 13, 135 SmartSY NC 49 LEDs disk acti vity 6 disk s tatus 6, 112 Ethernet activi ty 6, 121, 123 system stat us 6, 8, 82, 97, 98[...]

Ind ex 153 NIS domai n 71, 128 non-ASCII c haracters i n folde r name 128 not eno ugh free d isk sp ace error message 128 NTP synchr onizati on, view 97 O One To uch B ackup 6, 129 descr ibed 43 enable 43 perform 45 One To uch Back up, en able 87 OS, clien t supp orted 4 P parity RAID 104, 107 partitio n and form at 108 password admin istrator’ s[...]

EdgeStore NAS400 User Manual 154 rebuild file syste m 116 RAID Vo lume 114 recipi ent, em ail alert 129 add 93 delete 93 reco ver RAID volu me 115, 129 snapsho t back up 85 replace disk dr ive 113 resolv ing c onnec tions 121 restar t EdgeStor e 98 rest ore backup f iles 47 loca tion 55 perform ing 55 restor e locati on, backu p file s 48 RJ45 con [...]

Ind ex 155 status, c ont. serv ice st atus 91 snapsho t 84 syste m 112 UPS 94 stripe RAID 102, 106 subne t mask 63, 88, 89, 139 switch, n etwork 123 syste m backup f ile 56 events 118 system status LED 8, 82, 97, 98, 112, 121, 124 system temperatu re 99 T temperatu re, CPU 121 time zon e 136 U UDP option in Wi ndows 126 Unicode sup port 129 Unicode[...]

EdgeStore NAS400 User Manual 156 W Windows AD domain 70 firewall i ssue 125 setup ac cess 70 setup netw ork drive 21 setup sh aring 77 workgroup 71[...]