Elo TouchSystems 1229L(WWW) manual

Elo Entuitiv e T ouchmonitor User Guide 1229L(WWW) For 12.1" LCD Touchmonitors with Optional Magnetic Stripe Reader, Finger Print Reader and Rear Facing Customer Display Re vision A[...]

Elo Entuitive T ouchmonitor User Guide 12.1" LCD T ouchmonitor with Optional M ag Stripe Re a der , Finger Print Rea der a nd Rear Fa cing Customer Display ET1229L Serie s Revision A P/N E799279 Elo T ouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com[...]

Copyright © 2003 Elo T ouchSyste ms Inc. All Rights Re served. No part of this publication may be reproduced, tra nsmitted, tra nscribed, stored in a retrieval system, or tra nslated into a ny la nguage or computer la nguage, in a ny form or by a ny mea ns, including, but not li mited to, electronic, magnetic, optical, chemical, ma nual, or otherw[...]

Chapter 3 Operation 3 1 About Touchmonitor Adjustments .............................. 31 Controls and Adjustment ............................................ 3 3 OSD Lock/Unlock ...................................................... 33 Power Lock/Unlock .............................................. 33 OSD Menu Functions ...........................[...]

Table of Contents Display Modes ........................................................... 43 Touchmonitor Specifications ...................................... 44 AccuTouch Touchscreen Specifications ............. 45 IntelliTouch Touchscreen Specifications .............. 46 Infrared Touchscreen Specifications ................... 47 12.1" LCD[...]

1-1 C H A P T E R 1 I NTRODUCTION Product De scription The 1229L is a retail terminal designed to present information to the operator a nd the customer . The 1229L is available in seri al a nd USB versions. The 1229L functionally consists of a 12.1” LCD main display with a touchscreen, a n optional va cuum fluorescent display (VF D) Customer Disp[...]

1-2 Elo Entuitive T ouchmonitor User Guide The credit card rea der rea ds all three stripes on a sta ndard credit card or drivers license. The credit card is rea d by sliding the credit card, stri pe side toward the display through the credit card rea der f orward or ba ckward. There is a seri al credit card rea der a nd a USB credit card rea der .[...]

1-3 V ideo Interfa ce Connector The video interfa ce connector is a High density 15 pin type HD-15. Indicator Lam ps The LCD display shall provide a n indicator la mps to give the status of the Power M a nagement Syste m Audio Ja ck Provides for audio input signal to the stereo speakers mounted in the 1229L. Customer Display The Customer Display is[...]

1-4 Elo Entuitive T ouchmonitor User Guide Specifications Sensor SecuGen FOR Image Ca pture Speed 600ms / fra me Image T ra nsfer Speed 500Byte / ms Pixel Resolution 356 x 292 USB Signaling T ype Full Speed T ype Theory of Operation The USB host initi ates communication with the F DU01 using operation comma nds (Sensor LED On, Fingerprint Ca pture [...]

1-5 Six Port USB Hub The Hub provides 4 internal USB ports to be used by the credit card rea der, the fingerprint rea der , the touchscreen, a nd the customer display . The hub also supplies two USB ports to the outside of the ba ck of the 1229L f or external use. The hub is only used by the USB version of the 1229L. The hub meets the following req[...]

1-6 Elo Entuitive T ouchmonitor User Guide[...]

2-7 C H A P T E R 2 I NST ALLA TION AND SETUP This cha pter discusses how to install your LCD touchmonitor a nd how to install Elo T ouchSystems driver software. U n pa cking Y our T ouchmonitor Check that the following ite ms are present a nd in good condition: T ouchmonitor Brick power supply V GA ca ble OR Seri al ca ble USB ca ble (one for ea c[...]

2-8 Elo Entuitive T ouchmonitor User Guide Pr oduct Overview M ain Unit Re ar View[...]

2-9 Side View Ba se Bottom View[...]

2-10 Elo Entuitive T ouchmonitor User Guide Ken sington™ Lock The Kensington™ lock is a security device that prevents theft. T o find out more a bout this security device, go to http://www .kensington.com.[...]

2-11 Serial Interf a ce Connection Y our touchmonitor comes with one of the f ollowing touchscreen connector ca bles: Seri al (RS- 232) ca ble or USB ca ble. (For W indows 98, 2000, Me a nd XP syste ms only .) T o set up the display , plea se refer to the f ollowing figures a nd procedures: Re move the Ba ck Cover The ca bles are connected at the b[...]

2-12 Elo Entuitive T ouchmonitor User Guide CAUTION Before conne cting the cables to your touchmonitor a nd PC, be sure that the computer a nd touchmonitor are turned off. NOTE: Before connecting the cables to the touchmonitor, route all the cables through th e hole in the sta nd a s shown in the picture above.[...]

2-13 Serial Connection Option The following illustrations guide you step by step in connecting your touchmonitor using a seri al ca ble connection. • Connect one end of the video cable to the rear side of computer a nd the other to the LCD monitor . T ighten by turning the two thumb screws clockwise to ensure proper grounding.[...]

2-14 Elo Entuitive T ouchmonitor User Guide • Connect one end of the brick power supply to the monitor a nd the other end to the connector of the power ca ble. • Connect the power cable to the power port in the monitor. • After connecting the power ca ble, secure the ca ble under the ca ble[...]

2-15 • Connect one end of the speaker cable to the speaker port in the computer a nd the other end to the port in the monitor • After connecting the speaker ca ble, secure it under the ca ble ma nagement cli p.[...]

2-16 Elo Entuitive T ouchmonitor User Guide • Connect one end of the serial touchscreen cable to the rear side of computer a nd the other to the LCD monitor . Secure the cable under the ca ble ma nagement cli p[...]

2-17 • Connect one end of the MSR ca ble to the computer a nd the other end to the monitor.[...]

2-18 Elo Entuitive T ouchmonitor User Guide Connect one end of the customer display ca ble to the computer a nd the other end to the monitor . Secure the ca ble under the ca ble ma nagement cli p. • Press the power button on front pa nel to turn the monitor power on.[...]

2-19 USB Interfa ce Connection The following illustrations guide you step by step in connecting your touchmonitor using a USB ca ble connection. • Connect one end of the video cable to the rear side of computer a nd the other to the LCD monitor . T ighten by turning the two thumb screws clockwise to ensure proper grounding.[...]

2-20 Elo Entuitive T ouchmonitor User Guide • Connect one end of the brick power supply to the monitor a nd the other end to the connector of the power ca ble. • Connect the power ca ble to the power port in the monitor . • After connecting the power ca ble, secure it under the ca ble ma nagement cli p.[...]

2-21 • Connect one end of the speaker cable to the speaker port in the computer a nd the other end to the port in the monitor . After connecting the speaker ca ble, secure it under the ca ble ma nagement clip.[...]

2-22 Elo Entuitive T ouchmonitor User Guide • Connect one end of the USB ca ble to the rear side of the computer a nd the other to the LCD monitor . Secure the ca ble under the ca ble ma nage ment cli p. • The USB ca ble is f or optional touch, MSR, CD a nd Finger Print Rea der . Only one USB ca ble is needed because the device contains a self [...]

2-23 Re pla ce the Ba ck Cover • When you have atta ched all the ca ble s to the monitor , gently bring all the ca bles toward the sta nd so they fit under the cover lip. • Sna p the ba ck cover in pla ce over the connections. ba ck cover lip ca bles[...]

2-24 Elo Entuitive T ouchmonitor User Guide Optimizing the LCD Display T o ensure the LCD display works well with your computer, configure the display mode of your gra phic card to make it less tha n or equal to 800 x 600 resolution, a nd make sure the timing of the display mode is compatible with the LCD display . Refer to Appendix A for more inf [...]

2-25 M agnetic Stripe Re a der No drivers are needed. T esting the Serial V ersion: 1 Insure the MSR seri al is connected. (M ake a note of the seri al port, COM1, COM2, etc. it is connected to.) 2 Launch HyperT erminal 3 Go to file > new connection a nd type “ MSR ” then select OK . 4 In the Connect to Menu select Com port used in step one,[...]

2-26 Elo Entuitive T ouchmonitor User Guide Re ar Fa cing Customer Display Serial Customer Display The seri al customer displays do not need drivers. T o get a n i mage on the display: 1 Plug the DB-9 connector into serial port COM1 of computer . 2 Plug the RJ-45 ca ble into display . 3 In windows click on Start > Run 4 Enter cmd > OK 5 T ype[...]

2-27 T o test the drivers: 1 In windows click on Start > Run 2 Enter “cmd” > OK 3 T ype “ ECHO ELO>.LCLD9” > Enter The display will show ELO. In stalling the T ouch Driver Software Elo T ouchSystems provides driver software that allows your touchmonitor to work with your computer . Drivers are located on the enclosed CD-ROM f[...]

2-28 Elo Entuitive T ouchmonitor User Guide In stalling the Serial T ouch Driver Installing the Seri al T ouch Driver f or Windows XP , W indows 2000, Me, 95/98 a nd NT 4.0 NOTE: For Windows 2000 a nd NT 4.0 you must have administrator a ccess rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStar[...]

2-29 In stalling the Seri al T ouch Driver f or MS-DOS a nd Windows 3.1 Y ou must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to con- tinue using your mouse along with your touchmonitor in DOS. T o install W indows 3. x a nd MS-DOS from W indows 95/98, f ollow the directions below: 1 Insert the Elo CD-ROM in your comput[...]

2-30 Elo Entuitive T ouchmonitor User Guide In stalling the USB T ouch Driver In stalling the USB T ouch Driver for Windows XP , Windows 2000, Me a nd 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If W indows XP , W indows 2000,Windows 98, or W indows Me starts the Add New Hardware W izard: 2 Choose Next . Select “Search f or the [...]

3-31 C H A P T E R 3 O PERA TION About T ouchmonitor Adjustments Y our touchmonitor will unlikely require a djustment. V ari ations in video output a nd a pplication may require a djustments to your touchmonitor to opti mize the quality of the display . For best performa nce, your touchmonitor should be operating in native resolution, that is 800x6[...]

3-32 Elo Entuitive T ouchmonitor User Guide Control Function 1 Power Switch T urns the display system power on or of f . 2 Select Displays the OSD menus on the screen a nd used to select (“Up” a nd “Down” direction) the OSD control options on the screen. 3 (1) Adjusts the decrea sing value of the selected OSD control option. 4 (1) Adjusts t[...]

3-33 Controls a nd Adjustment OSD Lock/Unlock Y ou are a ble to lock a nd unlock the OSD feature. The monitor is shi pped in the unlocked position. T o lock the OSD: 1 Press the Menu button a nd button si multa neously for 2 seconds. A window will a ppear dis playing “OSD U nlock”. Continue to hold the buttons down for a nother 2 seconds a nd t[...]

3-34 Elo Entuitive T ouchmonitor User Guide OSD Control Option s Controls the picture contrast. Controls the picture brightness. Controls the vertical position. Controls the horizontal position. Recalls factory settings of the image parameters. Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K). Con[...]

3-35 Controls the vertical fine adjustment. Controls the horizontal fine adjustment. Adjusts the horizontal position of the OSD menu. Adjusts the vertical position of the OSD menu. Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed. Automatically selects the optimal settings for image[...]

3-36 Elo Entuitive T ouchmonitor User Guide Display Angle For viewing clarity , you ca n tilt the LCD forward (up to -5 degrees) or ba ckward (up to 60 degrees.) CAUTION In order to protect the LCD, be sure to hold the ba se when adjusting the LCD, a nd ta ke care not to touch the screen.[...]

4-37 C H A P T E R 4 T ROUBLE SHOOTING If you are experiencing trouble with your touchmonitor , refer to the f ollowing ta ble. If the problem persists, plea se conta ct your local dealer or our service center . Elo T echnical Support numbers are listed on the la st page of this ma nual. Solution s to Common Proble ms Problem Suggestion(s) The moni[...]

4-38 Elo Entuitive T ouchmonitor User Guide[...]

A-39 A P P E N D I X A N A TIVE R ESOLUTION The native resolution of a monitor is the re solution level at which the LCD pa nel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 800 x 600 for the 12.1 inch size. In almost all ca s es, screen i mages look best when viewed at the ir native resolution. Y ou ca n lower[...]

A-40 Elo Entuitive T ouchmonitor User Guide As a n example, a SV GA re solution LCD pa nel has 800 pixels horizontally by 600 pixels vertically . Input video is also repre sented by the sa me terms. XGA input video has a f ormat of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the[...]

B-41 A P P E N D I X B T OUCHMONITOR S AFETY This ma nual contains information that is i mporta nt for the proper setup a nd maintena nce of your touchmonitor . Bef ore setting up a nd powering on your new touchmonitor , rea d through this ma nual, especi ally Cha pter 2 (Installation), a nd Cha pter 3 (Operation). 1 T o reduce the risk of electric[...]

B-42 Elo Entuitive T ouchmonitor User Guide Care a nd Ha ndling of Y our T ouchmonitor The following ti ps will help keep your Elo Entuitive touchmonitor functioning at the opti mal level. • T o avoid risk of electric shock, do not disa ssemble the brick supply or display unit ca binet. The unit is not user servicea ble. Reme mber to unplug the d[...]

C-43 A P P E N D I X C T ECHNICAL S PECIFICA TIONS Display Mode s Y our Elo Entuitive touchmonitor is compatible with the following sta ndard video modes: Item Resolution T ype H . Sc a n(KHz) V . Sca n(Hz) Pol. 1 640X350 V G A 31.469 70.087 + / - 2 720X400 V G A 31.469 70.087 - / + 3 640X480 V G A 31.469 59.940 - / - 4 640X480 VESA72 37.861 72.809[...]

C-44 Elo Entuitive T ouchmonitor User Guide T ouchmonitor Specification s Model ET1229L LCD Display 12.1” TFT Active Matrix Pa nel Display Size 246(H) x 184.5(V) mm Pixel Pitch 0.3075(H) x 0.3075(V) mm Display Mode V GA 640 x 350 (70 Hz) V GA 720 x 400 (70Hz) V GA 640 x 480 (60 / 72 / 75Hz) SV GA 800 x 600 (56 / 60 / 72 / 75Hz) Native SV GA 800 x[...]

C-45 AccuT ouch T ouchscreen Specification s Mecha nical Construction T op: Polyester with outside hard-surfa ce coating with clear or a ntiglare finish. Inside: Tr a nsparent conductive coating. Bottom: Gla ss substrate with uniform resistive coating. T op a nd bottom layers separated by Elo-patented separator dots. Position al Accuracy Sta ndard [...]

C-46 Elo Entuitive T ouchmonitor User Guide IntelliT ouch T ouchscreen Specif ication s Mecha nical Position al Accuracy Sta ndard deviation of error is less tha n 0.080 in. (2.03 mm). Equates to less tha n ±1%. T ouchpoint Density More tha n 100,000 touchpoints/in2 (15,500 touchpoints/cm2). T ouch Activation Force T ypically less tha n 3 ounces ([...]

C-47 Infrared T ouchscreen Specif ications Mecha nical Input Method Input Method Finger or gloved ha nd a ctivation Electrical Position al Accuracy T ypical centroid a ccura cy: 2 mm with 1 mm ST D error Re solution T ouchpoint den sity is ba sed on controller resolution of 4096 x 4096 T ouch Activation Force No mini mum touch activation f orce is [...]

C-48 Elo Entuitive T ouchmonitor User Guide 12.1" LCD T ouchmonitor (ET1229L-XXW A-1) Dimen sions[...]

C-49[...]

C-50 Elo Entuitive T ouchmonitor User Guide[...]

44 Elo Entuitive T ouchmonitor User Guide R EGULA T OR Y I NFORMA TION I. Electrical Safety Information: A) Compli a nce is required with respect to the voltage, frequency , a nd current requirements indi cated on the ma nufa cturer’s la bel. Connection to a dif ferent power source tha n those specified herein will likely re sult in i mproper ope[...]

45 This Information T echnology Equi pment (ITE) is required to have a CE M ark on the ma nufa cturer’s la bel which mea ns that the equi pment ha s been tested to the f ollowing Directives a nd Sta ndards: This equi pment ha s been tested to the requirements f or the CE M ark a s required by EMC Directive 89/336/EEC indicated in Europea n Sta nd[...]

46 Elo Entuitive T ouchmonitor User Guide This Cla ss B digital apparatus complie s with Ca na di a n ICES-003. Cet a ppare il numérique de la cla sse B est conf orme à la norme NMB-003 du Ca na da. MPR II Tested To Comply With FCC Standards FOR HOME OR OFFICE USE N10051 LISTED 6K70 E141667 ITE ENERGY STAR TÜV Rheinland Argentina S.A. RA 2581008[...]

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48 Elo Entuitive T ouchmonitor User Guide W ARRANTY Except a s otherwise stated herein or in a n order a cknowledgment delivered to Buyer , Seller warra nts to Buyer that the Product shall be free of defects in materi als a nd workma nship. W ith the exception of the negoti ated warra nty periods; the warra nty for the touchmonitor a nd components [...]

49 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER GRANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHER WISE, REGAR D- ING THE PRODUCTS, THEIR FIT NESS FOR ANY PURPOSE, THEIR QUALITY , THEIR MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTH[...]

I N D E X - 50 Environmental, IR, 47 Expected Life Performance, AccuTouch, 45 Expected Life Performance, IntelliTouch, 46 External 12 VDC Power Supply, 5 F Finger Print Reader, 24 Fingerprint Reader, 3 G General Power Saving Mode, 35 Gloss, AccuTouch, 45 Gloss, IntelliTouch, 46 H Haze, AccuTouch, 45 H-Position, 33 I Image information, 34 Image prob[...]

I N D E X - 51 L Language, 35 Light Transmission, AccuTouch, 45 Light Transmission, IntelliTouch, 46 Light Transmission, IR, 47 M Magnetic Stripe Reader, 25 Main Unit, 8 Mechanical, 47 Mechanical, AccuTouch, 45 Mechanical, IntelliTouch, 46 N Native Resolution, 39 O Optical, AccuTouch, 45 Optical, IntelliTouch, 46 Optical, IR, 47 Optimizing the LCD [...]

Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers Getting in T ouch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: USA &[...]

LCD T ouchmonitor / ET1229L Seat Assembly¡Enclosure Assembly¡PCB Board / Protect i Assembly¡Rear Frame Assembly¡Front Frame Assembly ¡LCD Assembly¡Backlight Module VGA Cord Power Cord A Power Cord B Signal Cord Audio Cord Adaptor Recommended Disassembly Sequence Compact Disc[...]