Elo TouchSystems 1931L manual

USER MANUAL Elo T ouch Solutions 1930L/1931L T ouchmonitor SW602163 Rev A[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 2 of 33 Copyright © 2014 Elo T ouch Solutions, Inc. All Rights Reserv e d. No part of this publication may be rep r oduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer languag e, in any form or by any means, including, but not limited to, electron[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 3 of 33 T able of Content s Chapter 1: Introduction .............................................................................. 4  Chapter 2: Installation ................................................................................ 5  Chapter 3: Mounting ....................................[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 4 of 33 Chapter 1: Introduction Product Description Y our new touchmonitor combines the reliabl e performance of Elo T ouch Solutions touch products with the latest development s in touchscreen technology and display design. This combination of features ensures a product with stable, drift-free oper ati[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 5 of 33 Chapter 2: Inst allation Unp acking the T ouchmonitor Open the carton and verify that the following items are present:  T ouchmonitor with protec tive sheet for its face  User Manuals CD  Japanese language regulatory information pamphlet  Quick Install Guide  VGA cable  DVI cab[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 6 of 33 Connector Panel & Interfaces T ouchmonitor Connections 1. Connect the DVI or VGA video cables between the monitor ’ s DVI/VGA input connectors and your DVI/VGA video source. T ighten the vi deo cable’ s screws for best performance. 2. Connect the USB touch cable between the m onitor ’s[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 7 of 33 Inst alling the T ouch T echnology Sof tware Drivers Some software inst allation is required for your iT ouch Plus touchmonitor to work with your computer . No additional drivers ar e required for your projected-capacitive touchmonitor , it uses Windows HID drivers. The drivers for the Windows 7[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 8 of 33 Select the applicable driver from the Elo T ouch Solu tions website and download: For Windows 7 installations, double-click on EloSetup Inst aller[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 9 of 33 After accepting the end-user license agreement, the system will initia lize to setup installation of drivers. T o complete setup, reboot system by clicki ng on “Reboot Now” butt on. Click on “One More Minute” if more time is needed with increment s of 1 minute.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 10 of 33 Note: System will automatically reboot wh en “T ime left” counter reaches “0”. For Windows XP installations, double-click on the icon from the desktop[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 1 1 of 33 Click on “Unzip” button to unzip files.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 12 of 33 Select one or more of the driver s to install. Click on “Next” After accepting the end-user license agree ment, the drivers will finish installing. Reboot your computer after the inst all is complete.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 13 of 33 Chapter 3: Mounting General Mounting Information The OSD text can be rotated through the OSD menu to better suit your mounting orientation. Side Bracket Mount Threaded holes are provided on the back of t he monitor for mounting using the provided brackets.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 14 of 33 Rear VESA Mount A four-hole 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor . The VESA FDMI-compliant counting is coded: VESA MIS-D, 100mmx100mm.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 15 of 33 Chapter 4: Operation Power The touchmonitor ships in an ON st ate. T o turn the touchmonitor on or off, press the touchmonitor power button on the OSD controller once. The Power S tatus LED on the OSD controller f unctions according to the following table: T ouchmonitor st atus LED st atu s OFF[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 16 of 33 touchscreen technology . T o use multiple iT ouch Plus monitors , plug in monitors to calibrate, double-click on the EloConfig desktop shortcut to run Elo T ouc hscreen Configuration screen. Click on “Calibrate T ouch Screens…” to calibrate multiple monitors.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 17 of 33 T ap monitor screen to identify moni tor ’s identity as shown below . Identity of the monitor wil l display . Click on “OK” to proceed to calibration.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 18 of 33 Calibrate touch as target s appear on corners of the screen. Follow instructions on screen. T est touch/drag performance to verify calibra tion accuracy , “Accept” or “Retry” to redo calibration process. Run touch calibration on each monitor that is plugged in.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 19 of 33 Projected Cap acitive T ouch T echnology When connected to Windows 7 co mputers, the touchmonitor can report 4 simultaneous touches. When connected to Windows XP computer s, the touchmonitor reports single touches. No additional drivers are requir ed for this technology to work, it uses Windows[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 20 of 33 On-Screen Display (OSD) Four OSD buttons are provided on the rear of the monitor to adjust various display p arameters. The same buttons are provided on an optional OS D Control Box which can plug into the RJ-45 connector on the touchmonitor connector panel. The buttons and their functionality [...]

User Manual: 1930L/1931L SW602163 Rev A, Page 21 of 33 V -position Moves the image vertically on the di splay in single-pixel increments. Default: centered. Only applicable for VGA input video Aspect Ratio Switches the scaling method between Full Scaling and Maintain Aspect Ratio. Default: Full Scaling Full Scaling – scales the X- and Y -dimensio[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 22 of 33 touchmonitor is unplugged or powered off and on. If there is a power failure, the touchmonitor settings will not default to the factory specifications. OSD and Power Lockout s Press and hold the “Menu” and “Up” buttons fo r two seconds to enable/disable the OSD Locking feature. When the[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 23 of 33 Chapter 5: T echnical Support If you are experiencing trouble with your touc hmonitor , refer to the following suggestions. If the problem persists, please cont act your local dealer or contact Elo T ouch Solutions Customer Service. Worldwide technical support phone numbers are available on the[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 24 of 33 T echnical Assist ance Vis it www .elotouch.com/products for technical specifications for this device Vis it www .elotouch.com/go/websupport for online self-help. Vis it www .elotouch.com/go/contactsupport for technical support. See this user manual’s last p age for worldwide technical suppor[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 25 of 33 Chapter 6: Safety & Maintenance Safety T o avoid risk of electric shock, follow a ll safety notices and do not disassemble the touchmonitor . They are not user-serviceable. Ensure that your installation is equipped to ma intain the specified environment al conditions listed in the T echnica[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 26 of 33 W aste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enabl es recovery and recycling.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 27 of 33 Chapter 7: Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency , and current requirements indicated on the manufacturer ’s label. Connecti on to a different power source than those specified herein will likely result in improp[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 28 of 33 as required by EMC Directive 2004/108/EC as indi cated in European S tandard EN 55022 Class B and the Low V oltage Directive 2006/95/EC as indicated in European S tandard EN 60950. General Information to all Users: This equi pment generates, uses and can radiate radio frequency energy . If not [...]

User Manual: 1930L/1931L SW602163 Rev A, Page 29 of 33 III. Agency Certifications The following certifications and marks have been issued or declared for this monitor: Australia RCM Canada CUL, IC China CCC Europe CE Japan VCCI Korea KC, e-S tandby Mexico CoC T aiwa n BSMI United S tates FCC, UL IV . China RoHS In accordance to Chinese law (Adminis[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 30 of 33 Explanation of Markings (1). In accordance with the SJ/T1 1364-2006 requi rement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mut ate under normal operati[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 31 of 33 Operating Conditions: T emperature: 0°C - 40°C Humidity: 20% to 80% (non-condensing) Altitude: 0 to 3,048m S torage Conditions: T emperature: -20°C - 60°C Humidity: 10% to 95% (non-condensing) Altitude: 0 to 12,192m[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 32 of 33 Chapter 8: W arranty Information See http://www .elotouch.com/Support/warranty .asp for more information.[...]

User Manual: 1930L/1931L SW602163 Rev A, Page 33 of 33 Check out Our W ebsite! www .elotouch.com Get the latest...  Product Information  S pec ifications  Upcoming events  Press releases  Software drivers Getting in T ouch with us T o find out more about the extensive range of Elo touch solutions, visit our website at www .elotouch.c[...]