Elo TouchSystems E443709 manual

C-Series T ouchcomputer for Healthcare Applications User Guide C-Series LCD Multi-f unction Touchcomputer [19” model shown][...]

TE T ouch Solutions C-Series T ouchcomputer for Healthcare Applications User Guide Multi-function Touchcomputer Revision A SW601689 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com C-Series Touchcomputer for Healthcare Applications User Guide ii[...]

C-Series Touchcomputer for Healthcare Applications User Guide iii Copyright © 2011 Tyco Electronics Corporat ion, a TE Connectivity Ltd. Co mpany. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any me[...]

C-Series Touchcomputer for Healthcare Applications iv Wa r n i n g s an d C a u t i o n s Wa r n i n g • Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, and other flammable materials. • To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or moisture. • Do not use the unit wit[...]

Caution  Power cord is used as a disconnection device. To de-energize equipment, disconnect the power cord.  This unit must follow the national requirement and local state laws to dispose unit.  Before connecting the cables to your Elo touchcomputer, make sure all components are powered OFF.  Only approved components complying with IEC6[...]

C-Series Touchcomputer for Healthcare Applications vi Medical and Healthcare Application Disclaimer: It is the sole responsibilit y of any person intendin g to commercialize, market or use any of TE Connectivity Ltd. or its family of com panies ("TE") products for medical or healthcare applications to ensure that such product is adequ ate[...]

Cla ssifi cation With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No. 601.1 This touchcomputer is a Class I (GROUNDED) DEVICE. These touchcomputers are classified NO APPLIED PARTS EQUIPMENT. Protection against harmful ingress of water: INGRESS P ROTECTION (IPX1) This touchcomputer shall be classified as ORDINARY[...]

C-Series Touchcomputer for Healthcare Applications viii European Standards and Classifications Sta ndards: EN 60601-1-2: 2007 The EMC limits and test methods are referred to the following standards: Emission: Immunity CISPR 11: 2003+A1:2004 IEC 61000-4-2: 2008 ED.2.0 +A2: 2006 (Group I, Class A) I EC 61000-4-3: 2006+A1:2007ED.3. 0 CISPR 22: 2005+A1[...]

C-Series Touchcomputer for Healthcare Applications ix Guida nce a nd ma nufa cturer’s de claration-electr omagnetic i mmunity for all EQUIPMENT AND SYSTEMS Guida nce a nd ma nufa cturer’s de claration-electr omagnetic e missions Th e 19CX/22CX Touchcomputer for Healthcare Applications is in te nd ed f or us e in th e electromagnetic environment[...]

C-Series Touchcomputer for Healthcare Applications x Guida nce a nd ma nufa cturer’s de claration-electr omagnetic i mmunity for all EQUIPMENT AND SYSTEMS Guida nce a nd ma nufa cturer’s de claration-electromagnetic i mmunit y T he 19CX/22CX Touchcomputer for Healthcare Applications i s in t ended for use in the electromagneti c e nv ir o nm e [...]

Guida nce a nd ma nufa cturer’s de claration-electr omagnetic i mmunity for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPOR TING Guidance and manufactur er ’ s declaration-electr omagnetic immunity The 19CX/22CX Touchcomputer for Healthcare Applications is intended f or use in the electromagnetic environment specified below . The user of the[...]

C-Series Touchcomputer for Healthcare Applications xii 3. Field strengths from fixed transmitters, such as base stations for ra dio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theo retically with accuracy . T o assess the electromagnetic environment due to fixe[...]

Recommended se paration dista nce s between porta ble an d m o b i l e R F c o m m u n i c at i o n s e q u i p m e n t a n d t h e 19CX/22CX Touchcomputer for Healthcare Applications for all EQ UIPTMENT AND SYSTEMS that are not LIFE-SUPPORTING T h e 19CX/22CX Touchcomputer for Healthcare Applications i s i n t e n d e d f o r u s e i n an e l e c [...]

C-Series Touchcomputer for Healthcare Applications xiv Table of Contents Chapter 1: Setup ...................................................................................... 1 Unpacking Your Touchcomputer .................................................................................................. 1 Adjusting the Display ...................[...]

C-Series Touchcomputer for Healthcare Applications xv Regulatory Information............................................................................ 38 Warranty ................................................................................................... 41 Index ............................................................................[...]

C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condit ion: C-Series Touchcomputer f or Healthcare Applications User Guide 1[...]

Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown belo w. CAUTION: To prevent tipping or dropping, be sure to hold the base when adjust ing the display. Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional [...]

Injecting the Languages ( For Windows 7 OS OS Only ) Windows 7 OS OS Professional only allows the use of one language at one time. But you can use the Elo TouchSystems language injection tool to updat e your language preference. English is set as the defau lt language, but you can change this language to suit your preferences. 1. After the TE logo [...]

6. Click the drop-down list and select the preference language . 7. Click Inject Selected Language 8. The following window shall be presented. 9. After the language package is installed co rrectly, press any key to exit this window. 10. Click Exit  Exit  Restart C-Series Touchcomputer f or Healthcare Applications User Guide 4[...]

Selecting the Region (For Windows 7 OS OS Only) When the following window appears, you can change the country, time and currency, and keyboard layout of the touchcomputer. After making any changes, click Next to continue. Choosing the Computer Name (F or Windows 7 OS OS Only ) When the following window appears, you can choose a computer name of the[...]

After making any changes, click Next to continue. Selecting the Update Opti ons (For Windows 7 OS OS Only) When the following window appears, you can select one of the update options of the touchcomputer. In general, you can choose Use recommended settings as your default option. After making any changes, click Next to continue. C-Series Touchcompu[...]

Reviewing the Time and D ate Settings (For Windows 7 OS Only ) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer. Calibrating the Touchscreen The touchscreen is pre-calibrated for accurate touch respo[...]

Click the Align button. This laun ches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen. C-Series Touchcomputer f or Healthcare Applications User Guide 8[...]

Securing the Base Use the four pretapped holes to secure the touchcomputer from below the mounting surface. The holes are designed to work with ISO metric M4 screws. Mounting screws are not included with the product but should be readily available at any hardware store. Refer to the figure below for the location of the holes. All dimensions are in [...]

C-Series Touchcomputer f or Healthcare Applications User Guide 10 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failu[...]

On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. 3. To adjust the value of the function: 4. Pressing the RIGHT b[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 12 Feature Description Brightness Adjust brightness and cont rast.  Brightness: Adjusts the backlight of the monitor.  Contrast: Adjusts the maximum luminance level of the monitor. Image setting Adjusts H position, V position, clo ck, and phase.  H position: Moves the screen ho[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 13 To enable or disable the power button (PWR) lock function: 8. Simultaneously press Menu/Exit and the Right (->) key for two seconds. A window appears displaying PWR ENABLE or PWR DISAB LE . 9. When the power button lock feature is activated, the power button is disabled. L.E.D. Fu[...]

Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: C3 models C2 models Note: The DB9 Serial (COM) ports are defaulted (from left to right) COM3 and [...]

C-Series Touchcomputer f or Healthcare Applications User Guide 15 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup in structions are provided with the field-installable kits . The following peripherals are available for purchase separately as field-installable kits:  Magne[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 16 Note: May install up to two (2) Elo Expansion Ca rds OR one (1) Elo Expansion Card + one (1) PCI-E Expansion Card Note: Peripheral Kits may not meet Electrostatic Discharge (ESD) IEC 61000-4-2 for medical purposes (please consult specifications for each peripheral kit). All periphera[...]

Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 10. Open the Notepad application (click Start > Accessories > Notepad ). 11. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 12. Double-click the MagSwipe HID De mo icon to start [...]

13. Slide a card through the MSR and verify that the data is displayed in the application window. 14. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the C-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, l[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 19 Fingerprint Reader (FPR) You can add a fingerprint reader to the C-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right . Software application and drivers can be found in the following directory or on www.elotouch.com C:[...]

16. Place your finger on the fingerprint reader sensor and verify that the image ofyour fingerprint is displayed on the application window. Cash Drawer Port Card A Cash Drawer Port Card can be installed in any available expansion slot. This card provides:  2 x 12V Powered USB ports  1 x 12V or 24V selectable cash drawer RJ11 port. The voltage[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 21 Second VGA Port Card A second VGA video card can be added to any available expansion slot. This card provides a VGA port to drive another VGA display. Software application and drivers can be found in the following directory or on www.elotouch.com C:EloTouchSystemsSetupFilesPeriphe[...]

Second Hard Disk Drive A second hard disk drive can be adde d via the second hard drive mounting kit. This addition provides extra data storage or can be used in conju nction with the RAID controller card for RAID functionality. This option occupies a single expansion slot. Part number: E596876 Solid State Drive A solid state drive can be added to [...]

C-Series Touchcomputer f or Healthcare Applications User Guide 23 Note: To use this option ALSO requires the purchase and installation of the Elo PCI-E Expansion Card Option Kit, part number E827958. Parallel Port Card A parallel port card can be added to any Expansion slot. This option provides a parallel port for printer interfaces only. Software[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 24 Feature Description 2.0MP Webcam w/2 x Digital Microphone 2 Million Pixel Webcam Module USB Type 1.0, 1.1 or 2.0 Video Resolution 1600x1200, 1280x1024, 640x480, 352x388, 320x240, 176x144, 160x120 Auto Frame Rate 5fps max @ 2.0 megapixels (1600x1200); 24fps max @ VGA mode (640x480) Fi[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 25 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchcomputer:  To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case.  Turn off the product before cleaning (r[...]

Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. Power down the unit and disconnect from the electrical mains prior to eng aging in any cleaning activities. Take care to ensure no leakage of solution into the system. IF ANY FLUID INGRESS INTO THE UNIT DURI NG CLEANING IS SUSPECTED, DO NOT POWER ON [...]

Warning This product consists of devices that might contain mercury, which must be recycled or disposed of in accordance with lo cal, state, or federal laws. (Within this system, the backlight lamps in the touchcomputer display contain mercury.) WEEE Directive In the European Union, the Waste Electrical and Electronic E quipment (WEEE) directive la[...]

5. Click Recover  Start Recovery Process 6. After finished, click Exit  Exit  Restart ii. Use the recovery DVD to recover the touchcomputer. Recovery DVD’s can be ordered if necessary from TE Touch Solutions customer service. 1. Connect the USB DVD drive to the touchcomputer. 2. Place the recovery DVD in the DVD drive. C-Series Touchcomp[...]

3. Press “F11” to enter Device Boot Menu and boot touchcomputer from DVD. 4. After entering the Elo Touch System Tool, click “WINPE” button. 5. Once you see the “Command Prompt” window, type “ win7 ” to start recovery process for Windows 7 OS. 6. Follow the on-screen instruction to complete recovery. NOTE: All data is deleted during[...]

NOTE : If using Windows 7 OS and your hard disk is corrupts, you can request a Recovery DVD from TE Touch Solutions customer service. NOTE: The end user must adhere to Microsoft's Licensing Agreement. NOTE: After you recovered your touchcomputer by using the includ ed image, the operating system might reassign your USB Serial Ports d uring the[...]

  2. Double  click  the  “Ports  (COM  &  LPT)”  and  check  all  of  these  “USB  Serial  Port”  settings  must  be  IDENTICAL  as  the  following  table.   Description  Location  USB  Serial  Port  (COM3)  On  USB  Serial  Converte[...]

  In  usual,  even  if  the  operating  system  reassigns  these  serial  ports,  they  are  still  in  order.  In  this  cas e,  you  should  change  it  as  the  following  table.   Original  one  Change  to  USB  Serial  Port  (COM5) ?[...]

  COM5  is  the  1 st  port  of  these  USB  serial  ports  so  the  “ Location: ”  should  be  “ on  USB  Serial  Converter  A ”.  Please  assign  this  serial  port  to  COM3 .  ( COM4  for  the  USB  Serial  Converter  B ).  C-Seri[...]

 Chan g e  to  COM3 C-Series Touchcomputer f or Healthcare Applications User Guide 34  Select  “ Port  Settings ”    Click  “ Advanced… ”    Location  Informa tion [...]

 In  this  case,  select  COM3  from  the  drop ‐ down  men u    click  OK    OK  back  to  the  Device  Manager.     Follow  the  same  steps  to  accomplish  these  settings  for  other  ports.    After  finished,  right ?[...]

 COM3  locat ion:  USB  Serial  Converter  A  COM4  lo cation :  USB  Serial  Converter  B  C-Series Touchcomputer f or Healthcare Applications User Guide 36[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 37 C H A P T E R 5 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer:  The web  The phone Using the Web For technical support, go to www.elotouch.com/go/contactsupport . For current Elo news, [...]

C-Series Touchcomputer f or Healthcare Applications User Guide 38 REGULA TOR Y INFORMA TION I. Electrical Safety Information A) Compliance is required with respect to the voltage, freque ncy, and current requirements indicated on the manufacturer’s label. Connection to a diff erent power source than those specified herein may result in improper o[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 39 B) Notice to Users in Canada: This equipment complies with t he Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada. C) Notice to Users in the European Union: Use only the provided power cords and int[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 40 b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected recei[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 41 W ARRANTY Except as otherwise stated herein or in an order acknowledg ment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer an[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 42 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANT S NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHE RWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPO SE, THEIR QUALITY, TH[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 43 INDEX address, TE Touch Solutions, 45 base power status, 13 base, securing, 9 box contents, 1 cables included, 1 calibration, 7 certifications, 40 contact information, 37 controls, location diag ram, 10 customer display overview, 18 specifications, 18 customer support, 37 display scr[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 44 care and handling, 26 upgrades, adding, 15 warranty, 41 website, TE Touch Solutions, 37, 45 WEEE directive, 27 wireless card overview, 21 specifications, 21 testing, 21 www.elotouch.com Get the latest...  Product information  Specifications  News on upcoming events  Press[...]

C-Series Touchcomputer f or Healthcare Applications User Guide 45 To find out more a bout the extensive ra nge of Elo touch solutions, v ist www.elotouch.com or s imply call the office nearest you: North America Tyco Electronics Corporation (TE Touch Solutions Division) 301 Constitution Drive Menlo Park, CA 94025 USA (800) ELO-TOUCH (800) 356-8682 [...]