EnGenius Technologies EP-490 manual

User Manual WIRELESS SOLUTIONS PROVIDER EP-490 4-line Wireless Phone System EnGenius Customer Service United States: 1-888-735-7888 Canada: 1-888-397-2788 2 Table of Contents Safety Instructions ........... .. .. .. ... .......... ... .. .. .. ........... .. .. . 4 General Safety Instructions ........... ........... ........... ..... 4 Product Safe[...]

3 Battery Recharge and Replacement .. ........... ......... 35 Advanced Operations .... ........... .......... ........... ........... . 37 Handset Registration .... ........... ............. ........... ....... 37 Advanced Registration: .. ........... ............. ........... ..... 38 Handset Group Subscription ................ ........... ......[...]

5 although interference to the implanted cardiac pacemaker may occur when operating very closely, wireless telephones “do not seem to pose a significant problem for pac emaker wearers.” However, until more is known, FDA suggests that people with pacemakers may want to take precautions when using or carrying a wirele ss telephone to ensure that [...]

7 cause interference to the pro duct or experience interference from the pro duct. 18. Unplug the base sta tion or the charger adaptor from the wall power outlet and refer serv icing to an authorized service center under the following conditions: a. If liquid had been spilled into t he product. b. When the p ower supply cord or p lug is damaged or [...]

9 Regulatory Informati on EP-490 FCC ID: NNA-EP-490 IC: 3059A-EP436 This device complies with Part 15 o f the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause h armful interference, and 2) this device must accept any inter ference received, including interference that may cause undesired operation. Priva[...]

11 Congratulations You have purch ased an exceptio nal business communications tool from a leading telephone system manufacturer. The EnGenius EP -490 4-line Wireless Teleph one System is ideal for the users in various bu siness settings. The EP-490 is the longest range, multi-line telephone and 2- way radi o comm uni cati ons sy stem providing use[...]

13 Handset Illustration 14 Handset Features Basic Handset Features 1. Antenna 2. Earpiece/Receiver 3. Microphone 4. 4-line LCD (Liquid Crystal Display) a. The LCD display has LED (Light E mitting Diode) for backlighting. b. The 1 st line of LCD cons ists of icons (see below ). c. The 2 nd and 3 rd lines of the LCD, max imum 14 characters each , dis[...]

15 • Indicates charging when in charger crad le. 5. TALK/FLASH a. Places or answers a telephone or intercom call. b. Toggles between calls in built-in call waiting operations. c. Sends a Flash signal to phone line to retrieve a dial tone after the call ends, or to perform the call waiting feature provided by local phone compani es durin g a cal l[...]

17 6. Caller ID • Displays incoming call phone numb er and name on the LCD (needs Caller ID service from local telephone company) 7. Call waiting with Caller ID • Disp lay s 2 nd incoming call information on the same phone line when 1 st call is in progress (needs Call Waiting with Caller ID service from local telephone company) 8. Call Transfe[...]

19 19. Phonebook a. 30 entries, each stores a phone number or hand set ID (up t o 28-digit ) a nd name (u p to14- charac ter ) b. Alphabetically sorted display and sea rch. c. Dial from display. 20. Automatic 2-level transmit power control 21. Sixteen-level LCD contrast selec tions 22. Six-leve l voi c e volum e select io ns 23. Five-level ringer v[...]

21 Base Illustration 22 Base Features Basic Base Station Fea tures 1. Antenna a. When selecting a location for the base station , it is better to lo cate the base s tation as high as possible to avoid o bstructions tha t may interfe re with rad io transmission. b. When using an ou tdoor antenna, locate the antenna (not the base station itself) as h[...]

23 8. Reset Butt on a. Restores base station to factory s ettings: i) Base Station secu rity code ii) Auto-Attendant (AA) configuration: • On/Off, d efaul t = Off • Number of rings before AA picks up, default = 2 • Custom greeting message cleared • ID assigned to a phone lin e when AA is disabled, default = ID 10 iii) Operator ID, de fault [...]

25 iii) Group IDs can be dedicated to a specifi c line. Only those handsets subscribed to a particular group can acc ess this specific line. d. Records main greeting mes sage. e. Playbacks main greeting messag e. f. When AA turned on, select from the following two option s: i) Set Operator Handset ID: all calls addressed to the operator w ill be ro[...]

27 Charger Features 1. DC In • Connects to Charge r AC Adaptor. 2. Handset Charging Slot • Charge handset battery when han dset is placed in cradle. 90 minute fast charge from empty. 3. Spare Battery Charging Slot • Charge spare battery w hen battery is placed in slot. 90 minute fast charge from empty. 4. Handset Charging Indicator a. LED is [...]

29 5. Recommended phone line features from the loc al phone company: Multip le phone lines “h unt group” is a useful feature and works w ell with this phone system. This feature “ties” multip le phone lines to a si ngle phone number. When an outsi de caller calls this common phone number, the pho ne company automatically fin ds a free line.[...]

31 Basic Operations Making a Telephone Call 1. Press TALK, wait for dial tone, and then enter phone number. 2. Alternatively, you can enter phone number first then press TALK key. When using this method to dial out, you can use the Clear (Left) and Delete (Right) soft keys to edit the nu mber entered. “Delete” erases the last digit entered. “[...]

33 1. The LCD displays the line number of the call. 2. You can press SILENT (Left) soft key if you choose to ignore the call. Unlike turning of f the ringer (from the handset menu), the SILENT ke y operation is valid only for the current call. 3. If Caller ID service is available, the L CD will display the incoming call information. If the LCD show[...]

35 Mute 1. After a link is established, you can p ress Mute (Left) soft key to mute the handset microphone. 2. When mute is active, the other end will not hear your voice, but stil l can speak to you. 3. To leave the mute state, press “Unmute” (Left) soft ke y. Note : Mut e is effe ctive onl y for t he curr e nt call. It is automatically turned[...]

37 Advanced Operations Handset Registration 1. If your hand set(s) is purchased as p art of a s ystem, it has been pre-registered with the ba se station at the factory. 2. You need to register the handset w ith the base s tation in the following sit uations: a. If a handset displays a Handset ID “00,” that mea ns it is a new hands et or the ID [...]

39 c. Press the number “9”, this will enter the handset administration menu. d. Press number “2”, hand set enters system setting menu. e. Press number “1”, and enter the two-digit Hands et ID to be cleared. f. Upon successful operation, the handset LCD will display “Done”, otherwise i t will show “Mes sage not received, try again?[...]

41 a one-to-many call. 4. When AA is turned off, only handsets subscribed to a particular group can acc ess a specific line that is dedicated to this group for outgoing calls. Call Tran sfer 1. While a telephone call is in progres s, you can place call on hold and transfer the call. 2. Press HOLD (Right) soft ke y to put call on hold. 3. Press OPTI[...]

43 Call Forwarding 1. A handset can direct the base statio n to forward all future phone calls to be rou ted to another handset or another phone number . 2. Press handset Menu (R ight) soft key. 3. Press the number “5”, this will enter the hands et setting menu. 4. Press number “3”, hand set enters call forw arding setting mode. 5. Use Up/D[...]

45 announcing (OGM5): “The extens ion you’ve entered is busy or not available. Pleas e enter another extension number or press 0 for the operator.” 7. If the 2 nd try is still not succ essful, AA will announce (OGM4): “Sorry, nobody can ans wer your call right now. Please try again later, goodbye.” then drops the call. 8. When the EP-490 [...]

47 AA Confi gur ati o n by Admi nist rator 1. Administrator can change the following AA settings: • Record/playback new main greeting message. • Set number of rings before AA picks up a call. • Turn on/off the AA line-by-lin e. • Set Designated Handset ID for AA disabled line(s). Either the Designated Handset ID or the Group ID can use that[...]

49 6. The operator can be any individual han dset or a group; it doesn’t need to be an a dministrator handset (Hands ets 10 and 11). 7. The minimum number of rings be fore the AA picks up cannot be lower than two for the purpose of receiv ing the Caller ID message. Change System Settings by Administrator 1. In addition to AA settings, there are t[...]

51 Notes: 1. When enter a phone nu mber, the curs or automatically advances to the next dig it field. Use Up and Down Arrows to move the curs or backward or forward to insert (to the left of the cursor) or delete (the digit above the cursor, or left of the cursor if cursor is on the right of the last digit). 2. When entering a n ame, the cursor au [...]

53 ii) Press 2 to edit phone nu mber and name. Press SAVE (Left) soft ke y when fini sh. 8. Dial from display: press TALK or In tercom to dial the phone number or Handse t ID displayed. Menu Operations 1. Press MENU (Right) so ft key while the phone is in standby. 2. Press “1” to lock keypad (see Key Gu ard). 3. Press “2” to view, search, d[...]

55 d. Press “4” to select key tone: use the Up/Down Arrow scroll through 4 optio ns: 0, 1, 2, and 3. Pres s SAVE (Left) soft key to save selection. Default = 0. 6. Press “5” to change handset se ttings: a. Press “1” to set dialing prefix: i. U se Up/Down Arrow to scroll and selec t to turn on or off the dialing pre fix feature. Default [...]

57 4. Viewing and editing outgoing text messages: a. Press Menu (Right) soft key while the handset is in standby. b. Press “7” to enter Outbox menu. c. Press ADD (Left) soft key to enter a new text message. i. Enter chara cters using the Character Table and method discussed in the Pho nebook section. ii. Use Up/Down Arrow to move the curs or ba[...]

59 Technical Specifications Electrical Specifications Base Station Portable Handset Frequency 902-928 MHz 902-928 MHz RF Power Peak: 708 mW Average: 304 mW Peak: 708 mW Average: 76 mW Channel Spacing 200 kHz 200 kHz Number of Channels 128 128 Modulation MS K MSK Multiple Access Frequency Hopping TDMA Frequency Hopping TDMA Frequency Hopping Rate 10[...]