Epson EPL-5700i manual

Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size FRONT.FM 9/30/99 Pass 0 R Reference Guide Laser Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recor[...]

R4C3810 Reference Guide Rev. C A5 size Cover.fm 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Printer Parts manual feed slot power switch latch printer cover extension output tray paper-tray ready light (green) error light (red) AC inlet Parallel interface connector paper path selector USB interf[...]

ii L R4C3810 Reference Guide Rev. C A5 size FRONT.FM 9/30/99 Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Declares that the Product: Conforms to the following Directive(s) and Norm(s): October 1999 Y. Ishii President of EPSON EUROPE B.V.[...]

iii R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size LONG.TOC 9/30/99 Pass 0 Contents Getting Started About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iv L R4C3810 Reference Guide Rev. C A5 size LONG.TOC 9/30/99 Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Chapt[...]

v R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size LONG.TOC 9/30/99 Pass 0 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Cleaning the inside of the printer . . . . . . . . . . . . . . . . . . . . . 5-9 Removing spilled tone[...]

Getting Started 1 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size INTRO.FM 9/30/99 Pass 0 Getting Started The EPSON EPL-5700L/EPL-5700i printer combines high performance and reliability with a wide range of features. To get started with your laser printer, please: ❏ Read t[...]

2 Getting Started L R4C3810 Reference Guide Rev. C A5 size INTRO.FM 9/30/99 Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 5, “Maintenance and Transportation,” provides instructions on how to clean and transport your printer. Appendix A, “Technical Specifications,” contains the technical spe[...]

Getting Started 3 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size INTRO.FM 9/30/99 Pass 0 High-quality printing Your printer provides 600/300-dpi printing at a speed of up to eight pages per minute. You’ll appreciate the professional print quality produced by your printer [...]

1 Using Your Printer 1-1 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 1 Using Your Printer Rea d y an d Error l ig h ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Controlling the Printer . . . . . . . . . . [...]

1-2 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Ready and Error lights The ready (green) and error (red) lights on the top of the printer indicate the printer status. Whether the lights are flashing or not indicates different th[...]

1 Using Your Printer 1-3 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Accessing the printer driver You can access your printer driver directly from most Windows- based applications, or from your Windows operating system, as explained below. The pri[...]

1-4 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note for using shared printers in Windows NT 4.0 If you are using a shared printer in Windows NT 4.0, it is important that you follow the instructions below carefully, especially ?[...]

1 Using Your Printer 1-5 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 3. Click Shared and enter the Share Name. 4. Click OK . Note: Do not choose any drivers from the Alternate Drivers list. Accessing the printer through a network To access your pr[...]

1-6 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 1. Install the printer driver to the client computer from the software CD-ROM. 2. Open the Printer folder from the Control Panel, then open the Properties for your printer. 3. Clic[...]

1 Using Your Printer 1-7 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. The following dialog box appears. Select Local Port , then click New Port . 5. The following dialog box appears. In the text box, type the following information: name of com[...]

1-8 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 6. In the Printer Ports dialog box, click Close to return to the Ports menu. 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to c[...]

1 Using Your Printer 1-9 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Using the DMA Faster printing with a Direct Memory Access (DMA) is possible if your printer is connected to your computer through an Extended Capability Port (ECP), a type of par[...]

1-10 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Paper Handling The printer can feed paper from either of two sources: the standard paper-tray or the optional lower cassette. Please note the following points: ❏ Paper should be[...]

1 Using Your Printer 1-11 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 2. Fan a stack of paper and tap it on a flat surface to even the edges. Insert the paper printable side up into the tray and adjust the paper guides. Note: Before printing make [...]

1-12 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Raise the extension output tray. Note: ❏ If you want to print on paper heavier than 90g/m2 (24 lb) or on special paper (such as envelopes, labels, or transparencies), see “[...]

1 Using Your Printer 1-13 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Printing on special media Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of [...]

1-14 Using Your Printer R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ You should test the label sheet for leaking adhesive by pressing a sheet of paper on top of a sheet of labels. If the paper sticks, do not use the labels. Transparencies You can l[...]

1 Using Your Printer 1-15 R4C3810 Reference Guide Rev. C A5 size USING.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ If the pattern still needs to be improved, you may also have to change the print density setting. See the next section for more information. Adjusting print density Do not chang[...]

2 Using Options 2-1 R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 2 Using Options Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 500-Sheet Lower Cassette Unit . . . . . . . . . . . . .[...]

2-2 Using Options R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Printer Options You can add to your printer’s capabilities by installing any of the following options: ❏ 500-Sheet Lower Cassette Unit (C81287 ✽ for A4 size paper, C81288 ✽ for Le[...]

2 Using Options 2-3 R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Installing 1. Turn off the printer. 2. Unplug the printer’s power cord from the electrical outlet and from the printer. 3. Remove all interface cables from the interface connectors. 4[...]

2-4 Using Options R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note: After installing the printer driver, you can confirm the optional 500- Sheet Lower Cassette Unit is installed correctly. Windows users can check in the Printer Driver by selecting t[...]

2 Using Options 2-5 R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Insert the paper-tray in the paper cassette. Face-up Tray The printer normally outputs paper face down on top of the printer. If you want face-up output, you can install the optional[...]

2-6 Using Options R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 2. Install the Face-up Tray by sliding the mounting pins into the designated slots, one at a time. Do not force both sides in at once. Using The printer is factory set for face-down outpu[...]

2 Using Options 2-7 R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Memory Module By installing a Single In-line Memory Module (SIMM), you can increase printer memory up to 13 MB (printer default 2MB + optional 4, 8, 16 or 32 MB). You may want to add ad[...]

2-8 Using Options R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 5. Remove the printer’s side cover by lifting the clip and sliding the side cover backward. Then lift the side cover away from the printer. 2 3 1[...]

2 Using Options 2-9 R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 6. Loosen the retaining screws securing the shield cover, and remove the cover. c Caution: Before you install the module, be sure to discharge any static electricity by touching the pri[...]

2-10 Using Options R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 7. Insert the SIMM module into the RAM slot at an angle, making sure the pin numbers either 1 or 72 of the slot and the SIMM match. 8. Press the module down until it clicks into place at[...]

2 Using Options 2-11 R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c Caution: When replacing the shield cover, be sure not to pinch wires in the printer between the case and the shield cover. 10. Replace the printer’s side cover. 11. Gently close th[...]

2-12 Using Options R4C3810 Reference Guide Rev. C A5 size OPT.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ If an incorrect amount of memory is shown on the status sheet, turn off the printer and review the steps above to make sure you correctly installed the SIMM. If the amount of memory is s[...]

3 EPSON Status Monitor 3 Utility 3-1 R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 3 EPSON Status Monitor 3 Utility A b out t h e EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Environment for EPSON Status Moni[...]

3-2 EPSON Status Monitor 3 Utility R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ About the EPSON Status Monitor 3 EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status, including t[...]

3 EPSON Status Monitor 3 Utility 3-3 R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Windows shared printer To monitor a shared printer from the client through the server machine, select Allow monitoring of shared printer in the Monitoring Preference[...]

3-4 EPSON Status Monitor 3 Utility R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Windows 98/95: You need to set the bi-directional support in the printer’s properties dialog box. Click the Details tab and click Spool Settings . Then click the[...]

3 EPSON Status Monitor 3 Utility 3-5 R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Click the Utility tab. 5. Click EPSON Status Monitor 3 to start EPSON Status Monitor 3. Note: Unchecking the Monitor the Printing Status check box during normal o[...]

3-6 EPSON Status Monitor 3 Utility R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note: ❏ The appropriate printer port must be selected in the Chooser to receive the necessary information from the selected printer driver when the EPSON Status Moni[...]

3 EPSON Status Monitor 3 Utility 3-7 R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Windows Users Printer image: The image at the upper left shows the printer status graphically. Text box: The text box next to the printer image displays the curr[...]

3-8 EPSON Status Monitor 3 Utility R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Macintosh Users Printer image: The image at the upper left shows the printer status graphically. Text box: The text box next to the printer image displays the curr[...]

3 EPSON Status Monitor 3 Utility 3-9 R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Setting Monitoring Preferences For Windows users To make specific monitoring settings, click the Monitoring Preferences button in the Utility menu of the printer dri[...]

3-10 EPSON Status Monitor 3 Utility R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Settings: Select Notification: Select the error notification type you want. Default button: Restores default settings. Select Shortcut Icon: To use the shortcut icon,[...]

3 EPSON Status Monitor 3 Utility 3-11 R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Status Alert Window The Status Alert window opens under the conditions you select in the Monitoring Preferences dialog box. This Status Alert window indicates what [...]

3-12 EPSON Status Monitor 3 Utility R4C3810 Reference Guide Rev. C A5 size STATUS.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Stopping Monitoring (Windows only) EPSON Status Monitor 3 monitors the printer during printing or when the EPSON Status Monitor 3 dialog box is opened. To monitor dur[...]

4 Troubleshooting 4-1 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 4 Troubleshooting Pro bl ems an d So l utions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Ready and Error Lights . . . . . . . . . . . . . . . [...]

4-2 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Problems and Solutions Ready and Error Lights The ready (green) and error (red) lights on the top of the printer may be the first indication of trouble. Whether the lights are flashin[...]

4 Troubleshooting 4-3 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems, use this checklist of corrective measures: ❏ Fan the stack of paper and then ta[...]

4-4 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 2. Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way. w Warning: Opening the printer cover exposes the fuser, which is [...]

4 Troubleshooting 4-5 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 3. Remove the developer cartridge. c Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, the print quality may be impaired.[...]

4-6 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Remove the photoconductor unit. c Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, the print quality may be impaired.[...]

4 Troubleshooting 4-7 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 5. Remove any paper from the paper path. Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out. 6. Reinstall the photoconductor unit, then the develop[...]

4-8 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 7. Close the printer cover. 8. Tap the edges of the paper on a flat surface and carefully reload it into the paper-tray. (Do not reload curled or wrinkled sheets.) Printing automatica[...]

4 Troubleshooting 4-9 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 1. Remove the paper-tray cover and the stack of paper. 2. Carefully remove all the paper from the paper-tray along with any sheets that have fed part way into the printer. 3. Open t[...]

4-10 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 5. Close the printer cover. The jammed page’s print data is automatically reprinted. Note: When a feed jam occurs, the jammed paper looks like the illustration below. 1. Remove the[...]

4 Troubleshooting 4-11 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 2. Remove any jammed paper from the paper-tray or the cassette, and discard any curled or wrinkled sheets. 3. Remove all paper from the cassette and press down the plate in the cas[...]

4-12 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Operational problems Turn off the printer and check the power cord connections between the printer and the electrical outlet; then turn the printer back on. If the electrical outlet [...]

4 Troubleshooting 4-13 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Printout problems Make sure both ends of the interface cable are plugged in securely. Make sure you use a double-shielded, twisted-pair interface cable no more than six feet in len[...]

4-14 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ You may not be using the correct type of paper for your printer. If the surface of your paper is too coarse, printed characters may appear distorted or broken. Smooth, high-quality c[...]

4 Troubleshooting 4-15 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ ❏ Your paper may be moist or damp. Do not store your paper in a humid or damp environment. ❏ Make sure the paper type is correct. ❏ Check whether the printer is in Toner Save[...]

4-16 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Clean the paper path inside the printer using a clean, soft, dry, lint-free cloth. Clean internal printer components by printing three pages with only one character per page. If the [...]

4 Troubleshooting 4-17 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ The problem may be with your software program or interface cable. Print out a status sheet through the printer driver. If blank pages continue to print, the problem may be with the[...]

4-18 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Toner may have spilled in the paper feed path. Turn off the printer. Remove the developer cartridge and the photoconductor unit and then clean the paper path of the printer using a c[...]

4 Troubleshooting 4-19 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Be sure that the 500-Sheet Lower Cassette Unit is properly installed and that you have not tried to load it with too many sheets of paper. The cassette can hold a maximum of 500 sh[...]

4-20 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ The problem may be that the printer is not ready to print. Make sure the printer is ready to print. For more information, see the Getting Ready Guide. EPSON Status Monitor 3 monitors[...]

4 Troubleshooting 4-21 R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ If your computer did not have Windows 98 pre-installed, it is an upgrade from Windows 95 to 98. It may not support USB connectors, and may not print. Confirm whether your computer [...]

4-22 Troubleshooting R4C3810 Reference Guide Rev. C A5 size TROUB.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ The printer may not be connected to the first level USB hub. There are five levels of USB connectors, make sure that your printer is connected to the first level. Make sure that the [...]

5 Maintenance and Transportation 5-1 R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 5 Maintenance and Transportation Rep l acing Consuma bl e Pro d ucts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Replacing the developer cartrid[...]

5-2 Maintenance and Transportation R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Replacing Consumable Products Your printer uses two consumable components, which are listed below along with their approximate life expectancies. Developer cartridge (S0[...]

5 Maintenance and Transportation 5-3 R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c Caution: You must completely open the printer cover when replacing the developer cartridge; otherwise, you may damage the printer. 3. Hold the cartridge by the handl[...]

5-4 Maintenance and Transportation R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 5. Remove the new developer cartridge from its bag. While holding the cartridge horizontally, gently shake it a few times from side to side and then from front to back t[...]

5 Maintenance and Transportation 5-5 R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c Caution: Never touch the developing roller under the flap. Otherwise, the print quality may be impaired. 7. Hold the cartridge by its handle and lower it into the pr[...]

5-6 Maintenance and Transportation R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 8. Gently press down on the printer cover until it clicks shut. 9. When turning on the printer, access the printer settings dialog box in the printer driver, and click t[...]

5 Maintenance and Transportation 5-7 R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c Caution: You must completely open the printer cover to replace the photoconductor unit; otherwise, you may damage the printer. 3. Remove the developer cartridge. 4. [...]

5-8 Maintenance and Transportation R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may be impaired. 6. Insert the pins on each side of the new photoconduc[...]

5 Maintenance and Transportation 5-9 R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 7. Reinstall the developer cartridge. 8. Press down the printer cover until it clicks shut. 9. When turning on the printer, access the printer settings dialog box in t[...]

5-10 Maintenance and Transportation R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Remove any dirt inside the printer with a clean, dry, lint-free cloth. Do not use compressed air. If you have paper feed problems, clean the paper roller by opening [...]

5 Maintenance and Transportation 5-11 R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ If a large amount of toner is present, use a small vacuum cleaner (available from computer supply stores) to remove it. Then carefully wipe with a clean, dry, lint-fr[...]

5-12 Maintenance and Transportation R4C3810 Reference Guide Rev. C A5 size MAIN.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Transporting the Printer If you need to transport your printer, carefully repack it using the original box and packing materials as follows: 1. Turn off the printer. 2.[...]

A Technical Specifications A-1 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Appendix A Technical Specifications Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Specifications . . . . .[...]

A-2 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of pa[...]

A Technical Specifications A-3 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c Caution: Only load paper sizes that are listed above. E n v e l o p e s : M o n a r c h ( 3 7/8 × 7 1/2 i n . ) Commercial 10 (4 1 / 8 × 9 1/2 i n . ) DL (110 mm × 220[...]

A-4 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 300 × 300 dpi Printing speed: Up to 8 pages per minute d[...]

A Technical Specifications A-5 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Environmental Mechanical Electrical * No option installed Note: Check the label on the back of the printer for its specified voltage. Temperature: Operation: Storage: 10 to[...]

A-6 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Interface Parallel interface The parallel (IEEE 1284-B compliant) interface connector pin assignments are shown in the table below. Note Windows 98/95 and NT 4.0 support the [...]

A Technical Specifications A-7 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note: The column heading ”Direction” refers to the direction of signal flow in to or out of the printer. nStrobe/HostClk Compatibility mode: Latch pulse used to read in[...]

A-8 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Nibble mode: Not used ECP mode: Bi-directional data nACK/PtrClk/PeriphClk All modes: DTA8 is the MSB, DATA1 is the LSB Compatibility mode: Acknowledgment low pulse in order t[...]

A Technical Specifications A-9 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ PError/AckDataReq/nAckReverse Compatibility mode: High signal indicates that a feed jam occurred in the paper supply section, or that there is no paper in the paper-tray or[...]

A-10 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Reverse data transfer phase: In nibble mode, setting this signal low indicates to the printer that the host is ready to receive data. When this signal is subsequently set hi[...]

A Technical Specifications A-11 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Negotiation phase: This signal is set high in order to authorize 1284 compatibility. In nibble mode, after the host sets HostBusy (nAutoFd) high, this signal is set low in[...]

A-12 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ +5V Pull up to +5V with 1 k Ω Using the ECP mode To use the ECP mode with a parallel (IEEE 1284-B compliant) connector, your computer must support the ECP mode. Note: The [...]

A Technical Specifications A-13 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ USB interface Universal Serial Bus 1.0 compliant. Note: Only Macintosh and Windows 98 pre-installed PCs support the USB interface. For Windows 98 1. Click the Start button[...]

A-14 Technical Specifications R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Options and Consumables 500-Sheet Lower Cassette Unit (C81287 ✽ ✽ /C81288 ✽ ✽ ) Face-up Tray (C81286 ✽ ✽ ) Paper size: A4 (Unit C81287 ✽ ) Letter (Unit C81288 [...]

A Technical Specifications A-15 R4C3810 Reference Guide Rev. C A5 size APTEC.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Developer cartridge (S050010) Photoconductor unit (S051055) The number of pages you can print with a developer cartridge or a photoconductor unit varies depending on the t[...]

B Contacting Customer Support B-1 R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Appendix B Contacting Customer Support W h ere to Get He l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 For United Kingdom and t[...]

B-2 Contacting Customer Support R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Where to Get Help If your printer is not operating properly and you cannot solve your problem with the troubleshooting information in this guide contact EPSON customer sup[...]

B Contacting Customer Support B-3 R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ http://www.epson.co.uk/support/email/ ❏ For a full list of EPSON Customer and Warranty Support services: http://www.epson.co.uk/support/ Support Via Telephone Our Cust[...]

B-4 Contacting Customer Support R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the [...]

B Contacting Customer Support B-5 R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Internet URL http://www.epson.com.au Access the EPSON Australia World Wide Web pages. Worth taking your modem here for the occasional surf! You can get the same informat[...]

B-6 Contacting Customer Support R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 L Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Singapore Users Contact the telephone and fax numbers below: For Hong Kong Users To obtain technical support as well as other after-sales services, users are welcome t[...]

B Contacting Customer Support B-7 R4C3810 Reference Guide Rev. C A5 size APSUP.FM 9/30/99 Pass 0 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: For Philippines Users To obtain technical support as well [...]

Glossary 1 R Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size GLOSS.FM 9/30/99 Pass 0 Glossary default A value or setting that takes effect when the printer is turned on, reset, or initialized. dots per inch (dpi) The number of dots per inch is a measure of printer resolution. [...]

2 Glossary L R4C3810 Reference Guide Rev. C A5 size GLOSS.FM 9/30/99 Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ RAM Random Access Memory (RAM) is where temporary information is stored. reset To refresh the printer’s memory and erase the current print jobs. resolution A measure of the fineness and clar[...]

IN - 1 R R4C3810 Reference Guide Rev. C A5 size LONG.IX 9/30/99 Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Index Numerics 500-Sheet Lower Cassette Unit, 2-2 installing, 2-3 loading paper, 2-4 specification, A-14 A Accessing EPSON Status Monitor 3, 3-4 printer driver, 1-3 C Cleaning inside of the printer[...]

IN-2 L R4C3810 Reference Guide Rev. C A5 size LONG.IX 9/30/99 Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Print density, 1-15 Printer specifications, A-4 Printer status details, 3-6 Photoconductor Unit l ife, 3-7, 3-9 Print quality, 1-14 Problems, 4-2 memory, 4-18 operational, 4-12 option, 4-18 paper jam[...]