Epson LQ-1150 manual

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Control Panel Buttons and Lights Pitch (Font) button** Selec ts a pitc h and font . *Mic ro Ad just mode When you hol d down the Pa use butt on for th ree sec onds , the prin ter e nter s th e mic ro ad just m od e. In t his mode, you can press the LF/FF D and Load/E ject U buttons to adj ust t he top-o f-for m or te ar-o ff posi tion. See Chapter [...]

User’s Guide 24-Pin Dot Matrix Printer All rights reserv ed. No part o f this publicati on may be r eproduced, stored i n a retri eval system, or transmitted in any form or by any means, electronic , mechanical, photoc opying, reco rding , or other wise , with out the pr ior writ ten pe rmissio n of SEIK O EPS ON CORP ORATI ON. The inform ation c[...]

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iii Content s Getting to Know You r Printer Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important S afety Instructi ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hot Parts Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 ENERGY S TAR ® Compliance . . . . .[...]

iv Removing a printed docu ment from the push tract or . . . . 2-15 Switching back to single sheets . . . . . . . . . . . . . . . . . . . . . . . 2-16 Printing wit h the pull tr actor . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Adjusting the top -of-form position. . . . . . . . . . . . . . . . . . . . 2-22 Advancing the pape r to the tea[...]

v Chapter 4 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems and Soluti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Power is not bein g supplied[...]

vi Contacting Custo mer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18 Customer support in I ndia . . . . . . . . . . . . . . . . . . . . . . . . . . . A-19 Index[...]

Getting to Know Your Printer 1 Getting to Know Your Print er Your E PSON ® LQ-115 0 24-p in dot m atrix p rinter provid es h igh- quality p rinting a nd superi or perf ormance in a compact desig n. Its features incl ude: ❏ A variety of pape r path s to suit your p rinting n eeds. ❏ The ability to handle a wide r ange of pap er types, in cludi [...]

2 Getting to Know Your Printer Important Safety Instructions Read all of th ese sa fety ins truct ions be fore u sing the prin ter. In additi on, foll ow all warni ngs and i nstruct ions marked on the pri nter its elf. ❏ Do not pla ce the pr inter on an unstabl e surface or near a radiato r or heat sour ce. ❏ Place the pri nter on a f lat surf [...]

Getting to Know Your Printer 3 ❏ Unp lug the prin ter and refer servi cing to qual ified p ersonn el under the foll owin g condi tions : ❏ Adjust onl y those controls t hat ar e covere d by t he oper ating instructi ons. Hot Parts Caution Symbol This symbol is pl aced on the print head and other parts to indi cate that the y may be hot. Never t[...]

4 Getting to Know Your Printer E NERGY S TA R ® C ompliance As an E NERG Y S TAR ® partner, EPSON has determined that t his pro duct meets the E NERGY S TAR ® guid elines for ener gy efficiency. The Internat ional E NERG Y S TAR ® Office Equipment Pro gram is a voluntar y partn ership with the computer and office equipment industry to pr omote [...]

1 Setting Up the Printer 1-1 Chapter 1 Sett ing Up the Printer Unpacking the Pri nter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Install[...]

1-2 Settin g Up the Printe r Unpacking the Printer Beside s the item s shown in th e illust ratio n below, the prin ter box should inclu de an EPSON prin ter software CD-ROM and a Notice Sheet. Check tha t everything h as been included in the packa ge. Note: Depending on your printer model, the power cord may be permanently attached to the printer.[...]

1 Setting Up the Printer 1-3 You must remove all prot ective mater ials packed ar ound and ins ide yo ur pri nter before y ou set it up and turn on th e powe r. Follow the di rectio ns on the Notic e Sheet (packed with the prin ter) to rem ove the se ma terial s. Save all p acking and protect ive mate rials in ca se you need to ship the printer in [...]

1-4 Settin g Up the Printe r ❏ Keep the entir e computer system a way from potenti al sources of electromagneti c interf erence, such a s loudspeaker s or the base units of cordless telephones. ❏ Use a grounded po wer outl et; do not use an adapter plug . If you pla n to use a pri nter sta nd, foll ow these guid elines: ❏ Use a stand tha t su[...]

1 Setting Up the Printer 1-5 Assembling the Printer This se ction provi des yo u wit h inform atio n on ho w to ge t your pri nter up an d runn ing. See “Printer Parts” o n the l ast page o f this man ual for the names of th e indivi dual pr inter p arts. Installing the paper-feed knob The first step in assembl ing the printe r is instal ling t[...]

1-6 Settin g Up the Printe r Attaching the paper supports You shoul d install the paper su pport s before you begin usin g the printe r. Follo w the se st eps to attac h the pape r suppo rts o nto th e pri nter: 1. Pul l the paper guide b ackward. R aise it up, a nd then push it firmly until it fits in place. 2. Hol d one of the p aper suppor ts an[...]

1 Setting Up the Printer 1-7 3. Hol d another pap er suppo rt and p ush the tips int o the not ches of the othe r side o n the edg e guide. 4. Hol d another pap er suppo rt and p ush the tips int o the not ches on the paper tension uni t. 5. Rep eat step 4 f or the other paper support. Plugging in the printer Follow these st eps to plug in the prin[...]

1-8 Settin g Up the Printe r 1. Make sure the po wer sw itch on the pr int er is tur ned of f. It is off when the N side of the switch is pressed down. 2. Check the label on the back o f the pri nter to make s ure the voltage requ ired by the printer matches tha t of your electri cal outlet. c Caution: If the rated voltage o n the printer and your [...]

1 Setting Up the Printer 1-9 2. Op en the pri nter co ve r to th e upr ight posit ion, then pull it u p to remove it. 3. Remove the paper tensio n unit by squeezing the tension uni t’s lock tab s gent ly an d pull the te nsi on un it aw ay from the print er.[...]

1-10 Settin g Up the Printe r 4 . M a k e s u r e t h a t t h e p r i n t h e a d i s i n p o s i t i o n a t 1 0 c m ( 4 i n c h e s ) from the left side a s shown below. If it is not, t urn on the prin ter, an d the n, tu rn off the prin ter. 5. Turn the ri bbon-t ight enin g kno b in the di rect ion of the ar row to remove any slack f rom the ri[...]

1 Setting Up the Printer 1-11 6. Ins ert the ribb on cart ridg e int o the pr inte r as sh own; then press bo th sides of the cartri dge firml y to fit the plasti c hooks into the p rinte r slots . 7. Use a pointed object , such as a bal l point p en, to gui de the ribbon be tween the print head and rib bon guide.[...]

1-12 Settin g Up the Printe r 8. Tu rn the ri bbon-t ightning k nob in t he direc tion of th e arrow t o h e l p f e ed t h e r i b b on i n to p l ac e ; i t s h ou l d n ot b e tw i s te d or creased. 9. Rein stall th e pape r tens ion u nit. 10. Reinstall and cl ose the print er cov er. When printi ng beco mes fa int, yo u need to rep lace the r[...]

1 Setting Up the Printer 1-13 Running the Self Test Use the built -in se lf test func tion to check tha t the print er is working pr operly. Y ou can run the test wit h either continuous paper or singl e sheets. The procedure b elow describes t he test using single sheets, which i s the easier wa y. Follow these steps t o run the self test: 1. Make[...]

1-14 Settin g Up the Printe r 2. While hold ing dow n the LF /FF button, turn on the printer . 3. Sl ide the left edge guid e until it locks in place at the g uide mark. Next , adjust th e right edge gui de to match t he widt h of your pa per.[...]

1 Setting Up the Printer 1-15 4. Sli de a sheet of pa per down fir mly between th e edge guides until it meets resistance. The printer loads the sheet auto matic ally a nd begi ns pr intin g the se lf test. 5. To st op prin ting tempo rarily, p ress the PAUSE button. 6. To end the s elf test, make sure the pr inter is no t printing. Press LF/FF to [...]

1-16 Settin g Up the Printe r Connecting the Printer to Your Computer Your pr inter in cludes bot h an IE EE-1284 -compat ible parallel interfa ce and an EIA-232D seri al int erface. B efore you b egin, pla ce the print er upri ght, as sho wn below. (This makes it easier to connect the ca ble.) Con nect your compu ter to the de sire d inte rfac e a[...]

1 Setting Up the Printer 1-17 2. Plu g the paral lel cabl e connector secur ely in to the pri nter’s parallel int erface po rt. Squeeze the wire cl ips toge ther until they lock i n place on b oth sid es of the connector . Note: If there is a ground wire at the end of the cable, attach it to th e ground connector located to the right of the paral[...]

1-18 Settin g Up the Printe r Using the serial interface You need a se rial cabl e that has a DB-25 male connector on the printer side to use the s erial int erfac e. Follow th ese steps to connect the pr inter t o the computer using the seri al inte rface: 1. Tu rn off bot h the comput er and the printer . 2. Plug the se rial c able co nnect or se[...]

1 Setting Up the Printer 1-19 Note: If there is a ground wire at the end of the cable, attach it to th e ground connector located to the right of the serial interface port. 3. Plu g the other end of the cable i nto the co mputer’s seri al interfac e port and t hen ti ghten the s crews on both si des o f the connector. (If t here is a ground wire [...]

1-20 Settin g Up the Printe r Installing the Printer Software After you connect the pr inter to your com puter, yo u need to instal l the soft ware incl uded on the EPS ON printer softwa re CD-ROM shi pped wi th your prin ter. Your pr inter soft ware incl udes: ❏ Printer d river The printe r dri ver is the s oftware t hat runs, o r “drives ,”[...]

1 Setting Up the Printer 1-21 Installing the software in Windows Me, 98, 95, 2000 , or NT 4 .0 Foll ow thes e steps to inst all the printe r softwa re in Wind ows Me, 98, 95, 2000, o r NT 4.0: Note: ❏ Installing the printer software for Windows 2000 or NT 4.0 may require administrator privileges. If you have problems, ask your administrator for m[...]

1-22 Settin g Up the Printe r 3. Doub le-cli ck Install Prin ter Driv er/Utili ty to s tart the printe r software i nstallati on, then fo llow the ins tructi ons on the screen. When you i nstall the print er dr iver on Windows Me, 98, 95, 2000 or NT 4.0, t he EPSON Stat us Monit or 3 util ity wi ll also b e inst alled. For i nform ation on la unchi[...]

Using the Printe r 2-1 2 Chapter 2 Using the Print er Using the Contr ol Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Selecting a built-in font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 About Your Print er’s Default Settin gs . . . . . . . . . . . . . . . . . . . . . . 2-3 Changing default se[...]

2-2 Using t he Pr inter Using the Control Panel You can contro l simple printer o perations—such a s line feed ing, form feeding, load ing and ej ecting pape r, and select ing fonts— with the b uttons on the control panel. T he control p anel light s show the prin ter’s stat us. For inf ormation on the buttons and the lights on t he contr ol [...]

Using the Printe r 2-3 2 About Your Printer’s Default Settings The defau lt sett ings co ntro l man y prin ter fu nction s. W hile y ou can often set th ese fun ctio ns thr ough your so ftwa re or p rinter driver, you may sometimes need to chang e a default setting from the printer ’s cont rol panel u sing the D efault Se tting mode. The follow[...]

2-4 Using t he Pr inter Packe t mode Auto, O ff Character table* Italic, PC 437, PC 850, PC 860, PC 863, PC 865, PC 861, BRASC II, Abicomp, Roman 8, I SO Latin 1, PC 858, ISO 8859-15 Internat ional c haract er set for Italic table Ital ic U.S.A., Ital ic France, Ital ic Germ any, Ital ic U.K. , It alic Denmark 1 , Ital ic S wed en, Italic It aly, I[...]

Using the Printe r 2-5 2 Page length for tractor This setti ng all ows yo u to s et the page l engt h (in in ches) fo r continuous pa per. Skip over perf oration This feature is availa ble on ly when conti nuous pap er is sel ected. When you selec t On , the pri nter p rovides a one- inch (25.4 mm) margin betw een the last line pr inted on one page[...]

2-6 Using t he Pr inter When set t o Auto , the printer analyzes the data a nd us es unid irectio nal pri ntin g only fo r lines w hich re quire verti cal printin g alig nment. Software When you s elec t ESC/P2 , the p rinter ope rates in the E PSON ESC/P2 mode. When you sel ect IBM PPDS, the p rinter emulat es an IBM pr inter. 0 slash The zero cha[...]

Using the Printe r 2-7 2 Au to I/F (i nterfa ce ) wait time This setting takes effe ct only w hen I/F (interface) mode is set to Auto . This setting determi nes how long t he print er wait s when it n o l o n g e r r e c e i v e s d a t a f r o m a n i n t e r f a c e b e f o r e i t c h e c k s w h e t h e r a print j ob is b eing sent throug h th[...]

2-8 Using t he Pr inter Packet m ode Make sure to select AUT O to pr int from Windows ap plic ations using t he printe r driv er incl uded in th e softwa re CD-ROM that comes with t he printer . Turn o ff this mode if you encou nter connection p roblems whe n you are printing from applica tions based on other operating systems such as DOS. Char act[...]

Using the Printe r 2-9 2 Manual feed wait ti me This sets the amoun t of wait ti me between the t ime paper is inserted int o the pap er gui de and when i t is fed. If t he paper feeds before you can adjust its position t o your satisfaction, you can increase the wai t time. Buzzer (bee per) The printer b eeps when an error occurs. (See “Using th[...]

2-10 Using t he Pr inter c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. While hold ing dow n the Pitch (Font) button , turn on the prin ter. T he prin ter e nters the De fault S ettin g mode . 3. Lo ad the next sheet of pa per, if necessary. T he print er[...]

Using the Printe r 2-11 2 ❏ Do y ou wa nt to sw itch betwee n pri ntin g on s ing le she ets a nd con tinu ous pap er wi thou t remo ving th e pap er sup ply? Will you tear off continu ous paper sheet-by-sheet ? Use the tractor in the pus h tractor positi on. (The pr inter c omes wit h the trac tor inst alled in thi s positi on.) S ee the fo llow[...]

2-12 Using t he Pr inter 2. Re lease the sproc ket unit s by pulling the spr ocket locks forward. 3. Sl ide the left spr ocket unit usi ng the scale on the pr inter as a guid e. T he pri nter print s to th e rig ht of th e pos itio n mar ked 0 . Push the spr ocket lock lever back to lo ck it in p lace. Then slid e the righ t spro cke t unit t o mat[...]

Using the Printe r 2-13 2 4. Make sur e your paper has a clean, straight le ading edge. Open the sproc ket covers. F it the first hol es of t he paper ove r the sprocket pi ns and then cl ose the spro cket covers. Slide the right s procket u nit to remove a ny sl ack in th e paper and l ock it in pla ce. Now th e paper i s in the paper-p ark posi t[...]

2-14 Using t he Pr inter 5. To separate t he incoming p aper from the printed paper, attach the pape r guide b y holdin g it hor izont ally and f itting its notches over the printer’s mounting posts as shown below. Then slid e the pape r guide to ward the fr ont of the pr inter un til you feel it click . 6. Tu rn on the p rinter. 7. Mak e sure th[...]

Using the Printe r 2-15 2 Removing a printed do cument from the push tractor Follow these steps t o remove the p rinted document: 1. Make sure the T ear Of f (Pitch/Fo nt) lig hts are f lashing. Note: If they are not flashing, you may need to set the Tear Off settin g on as a defaul t. See “Changing default settings ” on p age 2-9 to change the[...]

2-16 Using t he Pr inter 3. Clo se the pap er guide co ver. When you resume pri nting, the printe r autom aticall y feeds the paper back to the top-of-form position and st arts printi ng. To feed c ontinuous paper t o the standby po sition where you can remove th e paper, press the Load/Ej ect b utton. Then o pen the sprocke t covers of the tr acto[...]

Using the Printe r 2-17 2 Printing with the pull tractor To load continu ous pape r using the p ull t ractor, you m ust move the tractor to the pull tractor p ositio n, as desc ribed i n steps 1 through 3 in this procedure. If your tracto r is al ready install ed in this posi tion, make su re the pri nter i s turned of f and ski p to step 6 . c Cau[...]

2-18 Using t he Pr inter 2. Squeez e the tr actor’s lo ck tabs gent ly on bot h sides, and t hen rotate the t racto r up to pul l it a way fr om the print er. 3. Move the t racto r for ward to the mou nting slot at the t op o f the print er and t ilt it into p lace as shown b elow. When y ou push the tra ctor ont o the posts, y ou should feel the[...]

Using the Printe r 2-19 2 4. Release t he sprocket u nits by pul ling the sproc ket loc ks forward . 5. Ins ert the pape r into the bot tom p aper sl ot o r into th e rea r paper slot as shown below, a nd pu ll it up . Position t he paper using the scale on the p rinter as a gui de. The printer pri nts to the right o f the posi tion mark ed 0 .[...]

2-20 Using t he Pr inter 6. Slide the left sprocket unit so that its sprockets match the pos ition of the holes in the p aper a nd loc k the u nit in place. Then slide the ri ght spro cket unit to match the wid th of your paper, but do not lock it. Move th e paper s upport midway between the t wo sprocket u nits. 7. Mak e sure your paper ha s a cle[...]

Using the Printe r 2-21 2 8. To s eparate the incomi ng paper fr om the printed paper, at tach the paper g uide. Hold it hori zontally and fit it s notches over the printer ’s mounting posts. Then sl ide the pa per guide toward the back of t he prin ter unt il you feel i t cli ck. 9. Atta ch the prin ter cove r and adjus t the paper p osit ion w [...]

2-22 Using t he Pr inter Adjusting the top-of -form positi on The top-of-fo rm position is the positi on on the page where the printer starts p rinting. I f your p rinting a ppears t oo high or l ow on the page, you can use the mic ro adjust fea ture to adju st the top- of-form posi tion. Follow these steps: c Caution: Never use the paper-feed kn o[...]

Using the Printe r 2-23 2 5. Press the LF/FF D bu tton to move the top -of-form position up on the page, or press th e Load/Eje ct U button to move the top-of- form position down on t he page. Note: ❏ The printer has a minimum and a maximum top-of -form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the [...]

2-24 Using t he Pr inter First mark a point 5.5 mm (0.22 inch) ab ove the pap er’s perfo rat ion; the n posi tio n the pap er s o tha t the ma rk i s ev en with the to p edge o f the plas tic rib bon cover. Th is gives yo u an 8.5 mm (0.33 inch) margi n on the ne xt page, meaning the printer starts p rinting 8. 5 mm (0.33 inch) below t he perf or[...]

Using the Printe r 2-25 2 Advancing the p aper to the tea r-off position automatically To a utoma tical ly advan ce you r prin ted d ocumen ts to th e tea r-off pos ition, you n eed to turn on the a uto te ar-o ff mode a nd selec t the approp riate pag e length for co ntinuou s paper i n the Defau lt Setting mode. For in structions, see “ Changin[...]

2-26 Using t he Pr inter 4. Pr ess the LF/FF D button to feed the pap er backwar ds, or p ress the Load /Eje ct U butt on to f eed the p aper fo rwards , until the pape r perfor ation i s alig ned wit h the tea r-off edg e. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limit[...]

Using the Printe r 2-27 2 Printing on Single Sheets You can loa d single-sheet pape r one sheet a t a time using the paper guide of the print er. Your single-she et paper m ay be from 148 to 420 mm ( 5.8 to 16.5 i nches) wide. Before p rinting on single-sheet multi part forms, env elopes, or other spec ial pape r, be sur e to the set the paper thic[...]

2-28 Using t he Pr inter Printing on Special Paper Your pr inter ca n also pr int on a wide vari ety of p aper t ypes, includ ing m ultipa rt forms, labels, cards , and env elopes. For mu ltipa rt forms a nd lab els, you sh ould not prin t any cl oser than 13 mm (0.5 inch) from either side of the paper. Fo r informat ion on the pr intable a rea of [...]

Using the Printe r 2-29 2 1. Turn the p rinte r of f and op en th e prin ter c over. The pa per- thic kne ss lev er is on th e le ft sid e of th e pri nter . The n umb ers next to the lev er indi cat e the th ickn ess s ettin g. 2. Use the tabl e below to select t he appropr iate paper thick ness. 3. Close the pri nter cover. Paper type Lever posit[...]

2-30 Using t he Pr inter Multipart forms You can use co ntinuous or shi ngle-sheet carbonless mult ipart forms of up to four parts (one origi nal plus three co pies). Before you print on the f orms, se t the pa per thicknes s leve r as de scribed in the previ ous section . The following t ips will help you g et good results: ❏ Use only contin uou[...]

Using the Printe r 2-31 2 ❏ Load l abels the same wa y as you would l oad ordi nary con tinu ous pa per. Se e “Prin ting with the pul l tra ctor ” on pa ge 2-17 for l oading inst ructions. ❏ Because labels ar e especiall y sensitive to te mperature an d humidity, u se them only under no rmal operat ing cond itions. Make sure the printi ng s[...]

2-32 Using t he Pr inter Envelopes You can feed envelopes indiv idually using the paper guid e. Keep the foll owing t ips in mind: ❏ Befo re loadin g an envel ope, s et the p aper thick ness lev er to the proper positi on. See “Adjusting th e paper-thic kness lever” on page 2- 28. ❏ To load a n envelope, fol low the steps in “Running the [...]

Using the Printe r 2-33 2 Installing and Using Options Cut-sheet feed er The optional single -bin cut-s heet f eeder (C80 639 ✽ ) handles up to 50 sheets of standa rd bo nd paper (82 g/m² or 2 2 lb) witho ut reloading . Follow these steps t o install the cut-sheet feed er: 1. Mak e sure th e prin ter is t urne d off. Re move th e paper guid e an[...]

2-34 Using t he Pr inter 4. Hol d the cut-sheet feeder in bot h hands and press on t he latch levers. Fi t the notches i n the cut- sheet feeder ove r the mounting pos ts on the pr inter. Releasing the latch lev ers locks the cut-she et feeder in p lace. latc h lever[...]

Using the Printe r 2-35 2 5. Sli de the lef t paper g uide so i t is alig ned with the trian gle mark. Next , slid e the r ight pap er gui de to ro ughly match the width of your paper . Slid e the pap er suppo rt mid way betw een the p aper g uid es. 6. Pull the pap er-set lever s all th e way fo rwar d until th e pap er guides retr act and lo ck o[...]

2-36 Using t he Pr inter 7. Ta ke a sta ck of pa per and fan it . Next, tap the si de and bottom of the paper on a flat surface to even up the stack. c Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder. 8. In sert up to 50 sheet s of pap er alo ng the le ft paper guide. 9. Adju st the positi on of the r[...]

Using the Printe r 2-37 2 13. Slide the left edge guide to the center unt il it stops at the guid e mark. Then slide the right edge guide to fi t the size o f paper you will use. Note: ❏ To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper g uide. ❏ Make sure the paper guide cover is open when you [...]

2-38 Using t he Pr inter 3. Tu rn on the prin ter. Hold d own the LF/FF button to feed paper in one page. 4. Re lease the spr ocket l ock levers of the pul l tractor a nd adju st the spro cket units t o match the wid th of the paper. Be sure that the spr ocket uni ts on both tr actors are al igned so t hat the paper is not cr ooked. 5. Op en the sp[...]

Using the Printe r 2-39 2 Roll paper holder The optiona l roll p aper holder ( #8310) al lows you to use your pri nter w ith 8. 5-inc h roll paper like th at use d with tele x mach ine s. This opt ion is not a vaila ble in al l countr ies. Follow these st eps to insta ll and use th e roll pap er holder: 1. Tur n off th e print er and r emove the pa[...]

2-40 Using t he Pr inter 4. Cut t he le ading edge of th e roll pape r stra ight a cross . Slid e the roll paper ho lder sha ft throu gh the cent er of the p aper r oll. 5. Set the sh aft and p aper r oll onto the ro ll p aper ho lder. Ori ent the ro ll so tha t pape r feeds fro m the botto m of the ro ll. Th en turn on the print er. 6. Br ing th e[...]

Using the Printe r 2-41 2 Prin t se rver You can us e this pr inter as a networ k printer by in stalli ng the EpsonNet 10/1 00 BASE TX Ext. Pri nt Server ( C82378 ✽ ) in the printer’ s paral lel inter face port . See the Admini strator ’s Manua l packaged wi th th is option for inst ructio ns on instal lation and use.[...]

2-42 Using t he Pr inter[...]

Using the Print er Software 3-1 3 Chapter 3 Using the Print er Software Using the Pri nter Driver wi th Windows Me, 98 , and 95 . . . . . . . 3-2 Accessing the pr inter drive r from Windows applicat ions . 3-2 Accessing the print er driver fro m the Start menu . . . . . . . . 3-4 Changing the p rinter driver sett ings . . . . . . . . . . . . . . . [...]

3-2 Using th e Print er Softw are Using the Printer Driver with Windows Me, 98, and 95 You can access the p rinter driv er from your Win dows applica tions or from t he Start menu. When you a ccess the prin ter driver f rom a Windows applicat ion, any setti ngs you make appl y only t o the applicat ion yo u are u sing. See “A ccessi ng th e prin [...]

Using the Print er Software 3-3 3 1. Selec t Print Setup or Prin t from the File menu of your applicat ion softwar e. The Print or Pri nt Setup dialog b ox appears. 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Printe r , Setup , Pr operties , or Options . (You may need to click a combination of th es[...]

3-4 Using th e Print er Softw are 3. To view a m enu, clic k the correspon ding tab at the top of the window. See “Chang ing the prin ter driv er settin gs” below to change the sett ings. Accessi ng the printer driv er from the Start me nu Follow th ese steps to access the print er driv er from the Star t menu: 1. Cli ck the Start butt on, an d[...]

Using the Print er Software 3-5 3 Using the Printer Driver with Windows 2000 and NT 4.0 You can access th e printer driver from you r Windows applicat ions or fr om the Star t menu. When you acc ess the printer driv er from a Windows a pplicati on, any sett ings yo u make apply o nly t o the a pplic ation you are us ing. See “Accessing the p rint[...]

3-6 Using th e Print er Softw are ❏ The screen shots in the following section are from the Windows NT 4.0 operatin g system. They may vary in appearance from what actually appears on yo ur screen; however, the instructions are the same. 1. Sel ect Pri nt Setup or Prin t from the Fil e menu of your applica tion softw are. The Print or Pri nt Setup[...]

Using the Print er Software 3-7 3 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Printe r , Setup , Prope rties , or Op tions . (You may need to cli ck a combination of th ese buttons.) The Document Pr operties window appea rs, and you see the P age Setup and Advanced menus. These menus contain the pri[...]

3-8 Using th e Print er Softw are 3. To view a m enu, clic k the correspon ding tab at the top of the window. See “Chang ing the prin ter driv er settin gs” below to change the sett ings. Accessi ng the printer driv er from the Start me nu Follow th ese steps to access the print er driv er from the Star t menu: Note: The screen shots used in th[...]

Using the Print er Software 3-9 3 3. Rig ht-clic k you r prin ter ic on, an d cli ck Document Defaults . The screen display s the Defaul t Document Pr operties window, which c ontains the Pag e Setup and Adv anced menus. These me nus display the printer driver settings. When you click Proper ties , the pr inte r softw are win dow appears, whic h in[...]

3-10 Using th e Print er Softw are Changing the printer driver settings Your print er driver has t wo menus from which yo u can change the p rinter driv er sett ings; Page Setup a nd Ad vance d. You can also chang e sett ings on th e Uti lity m enu i n th e pri nter dr iver. For an overview of the available set tings, see “P rinter Dri ver Settin[...]

Using the Print er Software 3-11 3 Printer Driver Settings Overview The following ta bles show the Wind ows printer driver set tings. Note that not eve ry sett ing is avail able in all vers ions of Windo ws. The printer settin gs are sh own below. Settings Explanations Paper size Select the siz e of the p aper you w ant to use . If you do not see y[...]

3-12 Using th e Print er Softw are The monitori ng settings a re shown below. Paper/ Output Che ck the Paper Size , Orientat ion, and Paper S o u r c e s e t t i n g s y o u m a d e o n t h e P a g e S e t u p m e n u and change th em if necessary. Select the sett ing and the n choos e an opti on fr om the Cha nge Sett i ng li st box. Halfto ne Cli[...]

Using the Print er Software 3-13 3 About the EPSON Status Monitor 3 Utility The EPSON Sta tus Monit or 3 util ity that com es with your printe r is available f or Windows Me, 98, 95, 2000 or NT 4.0. It allows you to monit or your pr inter’ s status , alerts you whe n printer er rors occur, and p rovides troub leshooting instructi ons when needed.[...]

3-14 Using th e Print er Softw are 2. Cli ck the Monitoring Prefer ences butto n. The Monit oring Preferences dialo g box appears. 3. The followi ng settings ar e availab le: Note: Click the Default button to revert all items to the defa ult settings. Select Notification Display s the error item check box ON /OFF status. Turn on this ch eck box to [...]

Using the Print er Software 3-15 3 Accessing EPSON Status Monitor 3 To access th e EPSON St atus Moni tor 3 utility : ❏ Double- click the print er-shap ed shortcu t icon on the taskba r. To ad d a sh ortcu t icon to the taskba r, go to the U tility men u and follow t he instru ction. ❏ Open the Utility menu, then click the EP SON Sta tus Monito[...]

3-16 Using th e Print er Softw are[...]

Troubleshooting 4-1 4 Chapter 4 Troubles hooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems and Soluti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Power i[...]

4-2 Troubleshooting Using the Error Indicators You ca n iden tify ma ny com mon pri nter proble ms usin g the lights on the contr ol panel. If your pr inter stops working and one o r more contr ol panel light s are on or fla shing or th e printer b eeps, use the follo wing table to diagnose and fix the prob lem. If you cannot fi x your prob lem usi[...]

Troubleshooting 4-3 4 n = on, f = fla shi ng ••• = short series of beeps (three beeps) • • • • • = long series of beeps (five beeps) Not e: The p rinte r beep s once if yo u pres s a co ntrol panel button when the c orrespo nding func tion is no t av ailab le. f Paper Out n Pause ••• Continuous paper is not fed back to the sta[...]

4-4 Troubleshooting Problems and Solutions Most problems y ou may en counter while o perating your pri nter have simple solutions. You can check the op eratio n of your printer using the sel f test. See “Running th e Self Test” on p age 1-13. If the self test work s properl y the prob lem probab ly lies in the comput er, the appli cat ion so ft[...]

Troubleshooting 4-5 4 Printing The printer does not pr int The light s come on b riefl y and then go off. The l ights stay off even when the power is turned on a gain. The voltage ratings of the printer and electrical ou tlet may not match. Check that the printer’s voltage rating matches the voltage of your electrical outlet. If the voltages do n[...]

4-6 Troubleshooting The print is faint or uneven The printer makes a stra nge noise, the be eper sounds fi ve times, and t he printer stops abr uptly. The paper or ribbon may be jammed. Turn off the printer and check for a paper ja m, a ribbon jam or ot her problems. The printer may have overheat ed. Let the printer cool. Then try to print again. I[...]

Troubleshooting 4-7 4 Dots are missing in printe d characters or graphics Printed characters are not what you expected A line of dot s is missing in the print out. The print head is da maged. Stop printing and contact y our dealer to have the print head replaced. Dots are mis sing in random posi tions. Either there is too much slack in the ribbon o[...]

4-8 Troubleshooting The print position is not what you expected Printing st arts too hi gh or too low on t he page, or the bot tom part of one page is pri nted at the t op of the next page. Your application s oftware settings may be incorrect. Check the margin or top-of-form position setting in your applica tion software. Page length does not match[...]

Troubleshooting 4-9 4 Paper Handling Single sh eets do no t feed prop erly Continuous paper do es not feed prope rly Paper does not feed. Continuous paper m ay be left in the printer. Remove the contin uous paper. Set the paper-release lever to the single-sheet position. Insert a new sheet. Move the paper a little to the left. Paper feedi ng is cro[...]

4-10 Troubleshooting The paper may have come off the tractor. Reattach the paper to the tra ctor . Paper feeding i s crooked or t he paper j ams. The positi on of you r paper supp ly may be preventin g it from feeding straight. Make sure that the paper supply is not obstructed. Make sure that yo ur paper supply is positioned wit hin 1 meter (3 feet[...]

Troubleshooting 4-11 4 Options When you use the cut-sheet fe eder, the paper does not f eed pro perly The paper does not feed. The cut-sheet feeder may be incorrectly in stalled on the printer. Reinst all it as desc ribed under “Cut-sheet fe eder” on page 2-33. Make sure the paper-release lever is pushed back to the single-sheet position. You m[...]

4-12 Troubleshooting Switching between the cut-sheet feeder and the push tractor does not work properly Using the pull tractor with the push tractor, continuous paper does not f eed properly One page of print ing has spread t o two pages . Your application softw are settings may be incorrect. Check that th e page-length setting and lin es-per-page [...]

A-1 A Appendix A Cleaning the P rinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Transporting t he Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Printer Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Mechanical . . . . . . . . . . . . [...]

A-2 Cleaning the Printer To keep you r printer operating at it s best, you shou ld clean i t thoroughl y several t imes a year. Follow th ese steps to clean your p rinter: 1. Rem ove an y pap er l oaded in the p rin ter. Make su re th e printer is turned off. 2. Re move th e paper gu ide. If a pull tracto r or an opt ional cut- sheet feeder is inst[...]

A-3 A Transporting the Printer If yo u nee d to tra nspor t your print er for so me dis tance , care fully repack it using the origi nal box and packing materi als. Follow these st eps to repac k the print er in i ts original p acking mat er ial s: w Warn in g: You need to move the print head by hand to remove the ribbon cartridge. If you have just[...]

A-4 Printer Specifications Mechanical Printing method: 24-pin impact dot mat rix Printing speed : High speed draft 300 cps at 10 cpi 360 cps at 12 cpi Draft 250 cps at 10 cpi 300 cps at 12 cpi 375 cps at 15 cpi Draft condensed 214 cps at 17 cpi 250 cps at 20 cpi LQ 83 cps at 10 cpi 100 cps at 12 cpi 125 cps at 15 cpi LQ conde nsed 142 cps at 17 cpi[...]

A-5 A Paper feed speed: Continuous 92 mm/second (3.6 inches/second) Intermit tent 53 msec/line at 1/6-inch line spa cing Reli abil ity: Total print volume 12 mi llion lines (except p rint head) MTBF 6,0 00 POH (25% duty ) Prin t head life Blac k ribbo n: 200 mi llion stro kes per wire Dimensions and weight: Heigh t 163.5 mm (6. 4 inches) Width 546 [...]

A-6 Electronic Interfa ces: One standa rd bidi recti onal, 8- bit, pa rall el interface with IE EE-1284 ni bbl e mode support and One E IA-232D serial interface Buffer: 32 KB Built-in fonts: Bitmap f onts EPSON Draf t 10, 12, 15 cpi EPSON Roman 10, 12, 15 cpi , proporti onal EPSON Sans Seri f 10, 12, 15 cpi , proporti onal EPSON Courie r 10, 12, 15[...]

A-7 A Electrical Note: Check the label on the back of the prin ter for the voltage of your printer. Character tables: One Itali c and 12 grap hical char acter tabl es: Italic t able, PC 437 (US, Standard Europe), PC 850 (Multi lingua l), PC 860 (Portug uese), PC 861 (Iceland ic), PC 865 (Nordi c), PC 863 (French-Canad ian), BRASCII, Abicomp, ISO La[...]

A-8 Environmental Paper Note: ❏ Use recycled paper, envelopes, cards, labels and single-sheet multipart forms only under normal temperature and humidity conditi ons, as follo ws: ❏ Do not load pap er that has been folded or is damaged, wrinkled, or curled. Single sheets (standa rd): paper guide an d cut-sheet feeder entry Temperature Humidity ([...]

A-9 A Single-she et multipart form s: paper guide entry Envelo pes: pa per g uide en try Card: paper guide entry Width 148 to 420 mm ( 5.8 to 16.5 i nches) Length 100 to 364 mm ( 3.9 to 14.3 i nches) Copies 1 origina l + up to 3 co pies Thickness 0.12 to 0.32 mm (0.0047 to 0.013 inch) Weight 40 to 58 g/m² (14 to 15 lb ) Bind ing L ine glu ed at th[...]

A-10 Continuo us paper (s tandard an d multipart): rear a nd bottom entry Labe ls: bot tom ent ry Roll paper: rea r entry with optional ro ll paper holder Width 101.6 to 406.4 mm (4.0 to 16.0 inches) Length (one page) 101.6 to 558.8 mm (4.0 to 22.0 inches) Copies 1 origi nal + up to 3 copies Thickness 0.065 to 0 .32 mm (0.0025 t o 0.013 i nch) Weig[...]

A-11 A Printable area Single sheets, cards and envelopes: A The minimum top margin is 4 .2 mm (0.17 inch) B Th e mi ni mum l e ft a nd rig ht m arg in s ar e 3.0 mm ( 0.1 2 i nch ) eac h. The maximum paper width is 420 mm ( 16.5 inches) a nd the maximum print able width i s 345.44 mm (13.6 inches). For single sheets wider than 364 mm (14.3 inches) [...]

A-12 Continuous p aper: A The minimum top and bottom mar gins above and belo w the perforat ion are 4.2 mm (0.17 inc h) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width i s 406.4 mm (16.0 inches) and the maximum print able width i s 345.44 mm (13.6 inches). For cont inuous paper wider t han 377.8 mm (14[...]

A-13 A Roll p aper : A Th e mi ni mum top m arg in i s 4.2 mm (0. 1 7 i nch ). B The min imu m l ef t ma rg in is 3.0 mm (0 .1 2 i nch ). Th e mi ni mum ri ght ma rgi n i s 3.0 mm (0. 1 2 i nch ). The maximum printable width is 203.2 mm (8.0 inches). AB printa ble area[...]

A-14 Label s: A The minimum left margin is 13 .0 mm (0.51 inch). The minimum right margin is 13.0 mm (0.51 inch). B The minimum top margin is 1.2 mm (0 .05 inch). C The minimum to p/bottom/right/left margin on the label is 3.0 m m (0. 12 i nch) . The minimum printable width is 63.5 mm (2.5 inches). The maximum base sheet width is 406.4 mm (16.0 inc[...]

A-15 A Paper alignment Printing st arts at “0” on the scale. T he unprintabl e area is to the left of th e “0.”[...]

A-16 Command Lists Your pri nter sup ports th e EPSON ES C/P2 cont rol codes and IBM PPDS emul ation cont rol co des lis ted b elow. EPSON ESC/P2 control codes Selec ting a n EP SON ESC/P2 prin ter in your softwar e allo ws yo u to use advanced fonts and graphics. General ope ratio n: ESC @, ESC U, ESC EM Paper feedi ng: FF, LF, ESC 0, ESC 2, ESC 3[...]

A-17 A Bar cod e: ESC (B IBM PPDS e mulation control co des This print er emulat es the IBM Pr oprinter u sing the commands below. For detailed inform ation, se e the IBM PPD S reference man ual . General operati on: NUL, DC3, ESC j, BEL , CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper feeding : FF, LF, ESC 5, ESC A, ES C A (AGM*), ESC 0, ESC 1, ES[...]

A-18 *A l t e r n a t e G r a p h i c M o d e Bar co de: ESC [ f, ES C [p Downloa d: Downloa d command i s not pr ovided. Contacting Customer Support If your EPSON pr oduct is not operating proper ly and y ou cannot solve the probl em using the tro ubleshooti ng information i n your product documentatio n, contact customer suppo rt serv ices for as[...]

A-19 A Customer support in India Contacts for information , support , and ser vices are: World Wide Web (www.e pson.co.i n) Informati on on pr oduct specif icatio ns, drivers f or downl oad, Frequently Asked Questions (FA Q), Products Enquir y, and Technical Qu ery are a vailable. Epson Indi a Head Office - Bang alore : Epson India R egional Office[...]

A-20[...]

IN - 1 Index Numerics 0 slas h, 2-6 A A.G.M. (Alter nate Graphic Mode ), 2-8 Adju sting paper-thickness lever, 2-28 to 2-29 tear -off pos ition, 2-25 to 2-26 top-of-form posit ion, 2-22 to 2-24 Auto C R (carr iage re turn ), 2-8 Auto I/F (inte rface) wait time, 2 -7 Auto line fe ed, 2 -5 Auto tear-off, 2-5 B Baud ra te, 2 -7 Bidirecti onal (Bi-d) p[...]

IN-2 M Manual feed wait time , 2-9 Micro a djust, 2- 22 to 2-2 4, 2-25 t o 2-26 Multipart form s printing, 2-30 O Options Cut-sheet feeder, 2-33 to 2-37 Pull tract or uni t, 2-37 to 2- 38 Roll paper h older, 2 -39 to 2 -40 P Packet mode, 2-8 Page l ength f or tract or, 2-5 Panel. See Control panel Paper align ment, A-1 5 Paper specificat ions, A-8 [...]

IN - 3 U Unidirecti onal (Uni- d) print ing. See Pr int direc tion Unpacking t he Printer, 1- 2 to 1-3[...]

Print er Part s prin ter cove r control panel paper gui de paper -r eleas e leve r paper supp orts paper g uide cove r knob edge guid es trac tor ribbon ca rtridge parallel interfac e paper tens ion unit paper thickness lever power swi tch power co rd serial interface[...]

2001 Janua ry EPSON OVERSEAS MARKE TING LOCATIONS Epson America, Inc. 3840 Kilroy Air port Way Long Beach, CA 9080 6 Phone: (562) 98 1-3840 Fax: ( 562) 2 90-5220 EPSON UK LTD. Campus 100, Mayla nds Avenu e, Hemel Hempstead, Herts, HP2 7TJ, U.K. Phone: (+44 ) 01442 261144 Fax: (+44) 014 42 227227 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 D?[...]