Epson Stylus Color 980 manual

CPD-10632 Printer Basics Printer Basics EPSON Stylus Color 980 EPSON Stylus Color 980 Printer Basics Printer Basics[...]

EPSON Stylus ® Color 980 EPSON Stylus ® Color 980 EPSON Ink Jet Papers Use EPSON paper and inks to get the same photo quality results that earn EPSON printers all of their awards! EPSON papers are specially coated to work with EPSON’ s quick drying inks. Y ou’ll notice that when prints come out of your printer , you can immediately handle the[...]

Printer Basics Printed on recycled pa per Pbasics.book Page v Thurs day, July 20, 2000 2:57 A M[...]

vi Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted i n any form or by any me an s, electro n ic, mechanical, photoco pying, recording, or otherwise, without the prior written permis sion of SEIKO EP SON CORPORA TION. The information co ntained herein is designed only [...]

vii Contents WELCOME! 1 About Your Software 1 About Your Documentation 2 Warnings, Cautions, Notes, and Tips 2 Viewing Your Electronic Printe r Manual 3 Watching Your Printer Movies 5 PRINTING FROM START TO FINISH 7 Printing with Windows 7 Loading P aper 7 Openi ng th e Prin ter So ftwa re 8 Selectin g Printer Software Se ttings 9 Controll ing Prin[...]

viii MAINTAINING YOUR PR INTER 21 Clean ing the Print Hea d 21 Exam ining the Nozzle Check Pattern 23 Rep lacing an Ink C artri dge 24 Removing an d Installing Ink Cartridg es 25 Repla cing a n Outda ted I nk Cartri dge 27 Align ing the Print Hea d 29 Clean ing the Printer 30 Transportin g the Printer 31 PROBLEM SOLVING 33 Diagno sing Printer Probl[...]

ix NOTICES 49 Windo ws System Re quiremen ts 49 Macintos h System Requ irements 50 ENER GY STAR Compliance 51 Import ant Safety In structions 51 Ink Cartridge Safety Instr uctions 52 FCC Com pliance State ment 53 Declaration of Conformity 53 Limite d Warranty 54 INDEX 55 Pbasics.book Page ix Thursday, July 20, 2000 2:57 AM[...]

1 Welcome! Your EPSON Stylus ® COLOR 980 printer is the ide al output device for text, business graphics, digital photo graphs, and more. You can print anything from reports and re sumes to photos and g reeting cards with amazing results . EPSON ® offers a variety of net working and IEEE 1394 (FireWire ® ) options for your printer. Visit EPSON?[...]

2 About Your Document ation To set up y o ur printer and insta ll its software, see the Start Here poster. This book contain s system re quirements, importa nt safety inform ation, and ins tructions on: ■ viewing your el ectroni c Reference Guide and Fix-it Flix printer movie s ■ prin tin g wit h Wind ows ® or on a Macintosh ® ■ mainta inin[...]

3 Viewing Yo ur Electronic Printer Man ual Your printer software CD-ROM includes an electronic Reference Guide for your printer. The manual is in HTML format, so you need a browser—such as Microsoft ® Internet Explorer 3.0 or later o r Netscape Navigator ® 3.0 or later—to view it . If you are using a different br owser, the pages may no t dis[...]

4 4. Click View Referen ce Guide . The main screen for yo ur printer Reference Guide appears: 5. You can eith er view the manual from the CD-ROM ( View Reference Guide ) or copy the manual to your hard drive ( Install Reference Guid e ) and view it from there. For de tails on viewing th e manual, s ee the next se ction. If you copied the manual to [...]

5 Click a to pic on the left to ex pand the table of con tents. After expandin g the table of content s , you can cl ick on the topic you want to view. If there’s a right arrow , click it to view subtopics, t hen click on a topic to go to it. Click the d own arrow to close a s ubtopic list. If you se e an ic on for a graphic when viewing your R e[...]

6 The Main Me nu appears: 3. Click View EPSON Documentation . You s ee this screen: 4. Click Watch Prin ter Movies . The main s creen for the pr inter movies appears: 5. Click the poster for the mo vie you want to see. If necessary, select an op tion on the next s creen. The movie star ts playing. Pbasics.book Page 6 Thurs day, July 20, 2000 2:57 A[...]

7 Printing from Start to Finish Here’s what to do to print a basic document —su ch as a memo, newsletter, or photo—fro m loading the pa per to selecting p rint setting s to controlli ng the print job. Follow th e instructions in these sectio ns: ■ “Printing with Windo ws ” below ■ “Printing on a Macintosh” on page 12 If you’re a[...]

8 Keep the following in mi nd when loading paper: ■ Load the printabl e side face up. It’s usually whiter or brighter than the o ther side. ■ Load lett erhead or prepri nted paper into t h e print er top edge first. ■ Don’t load pap e r above the arrow on t h e left edg e guide. See yo ur electron ic R eference Gu ide for instru ctions on[...]

9 Selecting Printer Software Settings Once you click Propert ies , you see your printer software Prop erties dialog box: Make the fo llowing settings: ■ Choose the Media Type for yo ur paper (click the arro w to display the Media Type li s t). This is very import ant because your print er automatically adj usts ink coverage according t o your Med[...]

10 Selecting Windows Default Settings The print er settings you ma ke apply only t o the applicatio n you’re currently usin g. If you usuall y print one typ e of document in different applic ations—for examp le, black ink on le gal size paper—you can ch ange the default p rinter settings for a ll your programs. Yo u do this using the Wi ndows[...]

11 Controlling Printin g At the Print dialog box, click OK (or Print , depending on yo ur application) t o start prin tin g. After a m oment, the Pro gress Meter appear s and shows t he progress of yo ur print job. You can use the buttons to cancel, pause, or restart printing. You can also see ho w much ink you have left. For more in formation on p[...]

12 Printing on a Macintosh This section describes the basic steps for printing on a Macintosh. (To print with Windows, see page 7.) Loading Pap er Make sure yo ur printer and computer are turned on. Place your pa per against the ri ght edge gu ide and slide th e left edge guide a gainst the pape r. Follow th ese guidelin es when loadin g paper: ■[...]

13 Opening the Printer Software After you op en your application pro gram and create your do cument, you’re ready to select your pa ge setup and other printe r software sett ings. From the F ile menu, click Page Setup . Y ou see your printer softwa re’s page setup dialog box (your di al og box may lo ok s lightl y different): Make the following[...]

14 Selecting Printer Software Settings Now op en the File menu and click Pr int . You see the main printer set tings dialog box for your appli ca tion (your dialog b ox may look slightly different): Make the fo llowing settings on the dialog box: ■ Choose th e Media Type for the pape r you’re printin g on (click th e arrow to display the Medi a[...]

15 Controlling Printin g Once you’ve clicked Print , yo u r document begins printing. If you turned on background printing i n the Chooser, you can select EPSON Monitor3 from the A pplication menu at th e right side of th e menu bar to check the progre ss of your print job. You se e the EPSON Monitor3 dialog box: If you’re not using b ackgroun [...]

16 Printing on Envelopes You can load up to 10 envelopes at a tim e, flap edge first and pri ntable side up. Place them again s t the r ight edge guid e and slide the l eft edge g uide a gain st th em. (You’ll g e t bett er results if you press each envelope flat be fore loading it, or load one envelope a t a time.) Set the t hickness le ver to t[...]

17 Printing on Both Sides of the Paper You can prin t on bot h side s of the p age wi th you r prin ter’s Double-Sided Print ing option . This section includes i nstructions for standard do uble-sided printing . You can also vi ew a short explanat ion of double-sided printi ng in the printe r movies on your CD-ROM. For information about how to cr[...]

18 2. Windows: Sele ct File > P rint . Then choose Double-Sided Printi ng on the EPSON Stylus COLOR Prope rties Layout tab. Macintosh: Select File > Page Setup . Then choose Double-Sided Printing in the Page Setup dialo g box. 3. Click OK to sav e your se ttings. 4. Start pr inting. Windows: Cli ck OK (or Print ) in y our application’s Prin[...]

19 Selecting the Co rrect Media Type Your printer a utomatically ad justs itself for the t ype of paper you select in your printer software. That’s why the Me dia Type setting is so import ant. It tells your printe r what kind of pape r you’re using an d adjusts th e ink coverage accordingly. Before you print, always check your Media Type setti[...]

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21 Maintaining Your Printer This sect ion describes main tenance procedure s to keep your p rinter working at its best and prepar ation steps for mo ving your printer. Fol low the instructions h ere for: ■ cleaning the print head (belo w) ■ replacing an ink cartridge (on page 24) ■ aligni ng the print hea d (on page 29) ■ cleaning the print[...]

22 Follow th ese steps to run the Head Cle aning utility: 1. Make sure th e printer is turned on but not printing, an d both the B black and A color ink out lights are off. (If an ink out li ght is flashing, replace the ink cartridge instead.) 2. If you have an application running, access the printer sett ings dialog box as described on page 8 (Win[...]

23 7. If the no zzle check pattern has n o gaps in its lin es, click Finish . If the patt ern has any gaps, click Clean to clean the prin t head again. If you don’t see an y improvement afte r cleaning three or four time s, check the so lutions in “Problems Getting Go od Print Quality” on page 39. You can also turn the printer off and wait ov[...]

24 Replacing an Ink Cartridge When th e B bla ck or A color i nk out light flash es, the indicated ca rtridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the c artridge is empt y and you need t o replace it. You cann ot prin t if eith er ink cartri dge is emp ty. Lea ve the emp ty cartrid ge in[...]

25 Removing and Installin g Ink Cartridges This section describes how to replace an ink cartridge when the B black or A color ink out light i s either flashi ng or on. If both lights are off and you want to re place an outdated ink cartridge, fol low the procedure on page 27. Be sure you have a new ink cartridg e before you begin. Once you start th[...]

26 6. Lift the cartridge out of the printer and dispose of i t carefully. 7. Unwrap the new ink cartridge. Then remove the yellow tape seal o n top. 8. Lower the new ink cartridge i nto its holder with the label facing up and toward the back of the prin ter. . 9. Press the i nk cartridge clamp down until it locks i n plac e. 10. If you ne ed to rep[...]

27 Replacing an Outdated In k Cartridge If an ink cartridge is more t h an six months ol d, you may need to replace it. How can you tell? You may notice that yo u r printouts don’t look a s good as they used to. If print quality doesn’t improve after cl eaning and al igning the print head, you can replace one or bot h cartridges. Follow th ese [...]

28 5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 6. Lift th e cartridge out of the printer and disp ose of it carefully. If ink gets on your hands , wash t hem thor oughly with so ap an d water. If ink gets into you r eyes, flush t hem immediate ly with water . 7. Lower the new ink cartridge i nto its holder with the l[...]

29 Aligning the Print Head If your printo uts contain mi saligned vertical li nes, you may need t o align t he print head. Your prin ter must be connected to a local port, no t on a network, to use the Print Hea d Alignment util ity. Follow the s e st eps: 1. Make sure th e printer is turned on but not printing, an d letter-size paper is loade d. L[...]

30 Cleaning the Printer To keep your printe r working at its best, you should clean it s everal times a year. Follow th ese steps: 1. Turn off the printer an d wait for the P power l ight to go out. 2. Unplug the powe r cord and disconnect the printer cable. 3. Remove all t he paper from the she et feeder. 4. Clean the exterior of the prin ter with[...]

31 Transportin g the Printer If you move your p r inter some distance , you need to prepare it for transportation i n its or iginal box or on e of a similar size. Follow the s e st eps: To avoid damag e , always leave the ink ca rtridges installed whe n transp o rting the printer. Be sure to re mo ve the tap e used in step 4 after instal ling the p[...]

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33 Problem Solving This secti on gives you the basi cs for diagnosing and so lving printer problems. ■ First se e “Diagnosin g Printer Pro blems” to help determine what th e cause of the proble m may be. ■ Then se e “Problems and S olutions” on page 37 for solut ions to common setup and print ing problems. It’s a good idea to check EP[...]

34 Follow th e guidelines belo w when you check the contro l panel lights: P is on The P pow er light is on when the printer is ready to print. It flashes when the printer is receiving a print job, c harging ink, or cleaning the print head. S flashes When the S paper out light flashes, you have a pa per jam. Press the E load/eject but ton to try to[...]

35 Running a Prin ter Check You can run a pri nter check to dete rmine whether a probl em comes from the printe r itself o r some other s ource. Follow th ese steps: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure lette r -size or l a rger paper i s loaded in the printer. 4[...]

36 Identifying Pr inter Parts If you need h elp identifyi ng the parts of th e printer, refer t o these illus trations: control panel sheet feeder left edge guide output tray extensions output tray printer cover paper support right edge guide ink cartridge clamps paper thickness lever Pbasics.book Page 36 Thursday, July 20, 2000 2 :57 AM[...]

37 Problems and Solutions Here are s ome troubleshoot ing tips if yo u have any p r oble ms setting up your pri nter, installing software, or p rinting. Problems Settin g Up the Printer or In stalling Software The printer star ted making noise after ink cartridge installation. ■ The firs t time you install i n k cartridges, th e printer must char[...]

38 Your printer icon doesn’t appear in the Chooser (Maci nt osh). ■ Your Macin tosh ha s extens ion conflicts. Disable Qui ck Draw ® GX in the E xtensions Man ager. Make sure EPSON Monito r3 and SC 980 are enabled, and then restart your Macintos h. ■ You may have too many items in the Cho oser. Delete a ny unused item s and che ck the Ch oos[...]

39 Printing is t oo slow. To achieve your printer’s fastest speed, a USB con nection is re commended, where poss ible. Your print e r prints faster than your parallel port can trans fer da ta, so prin ting m ay appe ar to pause while data transfer ca tches up. Make sure your syste m meets the requirem ents listed in “Not ices.” If you’re pr[...]

40 ■ Set the p a per thickne ss lever to the 0 positi on. Set the leve r to the + positi on when you print on thicker paper or e nvelopes. You may also need to turn off High Speed in the prin ter sof tware. Your printout is blurry or smeared. ■ Make sure your pape r isn’t damp or curled, or loaded face do wn. ■ Use a support sheet o r load [...]

41 ■ Make sure the Media Ty pe setting match es th e pape r you loade d. See page 19 for guidel ines. ■ Make sure your paper isn ’t damaged, old, dirty , or loaded face down. If it i s , reload a new stack o f paper with th e printable side up; it is usuall y whiter or sh inier than t he other s ide. You see wrong or missi ng colors. ■ Make[...]

42 Problems with P aper Feeding Too many copies are printing. Make sure the Copies set tings is co rrect in both your ap plication and the printer software. Paper doesn’t eject fully or is wrinkled. ■ If the paper do esn’t eject fully, yo u may hav e set th e wr ong pap er size . Press the E load/eject butt on to eject the p aper. Then select[...]

43 Solving Miscellaneo us Printout Problems The ma rgins are i ncorrect . ■ Make sure the pa per settings i n your printer software a re correct for your paper size . See the electroni c Reference Guide for instruction s. ■ Check your s oftware documentatio n for instruction s on selecting the correct margins for your paper size . The margins m[...]

44 Uninstalling Printer Software If you need to uninstall and then reinstall yo ur printer softw a re, such as when you upgrade your computer operating s ystem, follow thes e steps: Uninstalling Win dows Software 1. Double-click My Computer , then double-click the Control Panel icon. 2. Double-click Add/Remove Pr ograms . Click EPSON Printer Softwa[...]

45 Reinstalling Printer Software Before reinstalling your printer software, first uninstall it as described above . Then follow th e instructions below. For det ailed i nstalla tion in structi ons, see your Start Here poster. Remember that you don’t ne ed to rein stall y our creati ve sof tware or electro nic manual , and you won’t se e the lic[...]

46 EPSON Tec hnical Sup port EPSON provides technical assistance 24 hours a day through the electronic support services a nd automated te lephone servi ces listed in th e following table: To spea k directly to a technical support representa tive, dial: ■ U.S.: (562) 276-7235 , 6 AM to 8 PM , Pacific Time, Monday through Friday and 7 AM to 4 PM , [...]

47 Creative Software Technical Support If you need t e chnical support fo r your creative software, please contact the software manufacturer as described below. Software Web site E-mail Telephone ArcSoft Phot oImp ressi on 2000 ArcSoft PhotoM ontage 2000 http://www .arcsoft.com support@arcs oft.com (510) 44 0-9901 8:30 AM to 5:30 PM , PST Tr e l l [...]

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49 Notices This chapter includes system requirements, safety instructi ons , legal notices, and other imp ortant information a bout your EPSON Stylus CO LOR 980. Windows System Requirements To use your printer and its so ftware, your system should have: ■ An IBM ® compatible PC with at least a 486/25 MHz (for Windows 95 or Windows NT ® 4.0) or [...]

50 Macintosh System Requirements To use your printer and its so ftware, your system should have: ■ An Apple ® iMac ™ series or Power Macintosh ® G3 or G4 with U SB port ■ For iMac: Mac ® OS 8.5 or later (Mac OS 8.5.1 or later re commended) For Power Macintosh G3 or later: Mac OS 8.5.1 or la ter If your i Mac is r unning OS 8.1, you n eed t[...]

51 ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determ ined that this product meets the E N ERGY STAR guidelines for energy efficie n cy. The EPA ENERGY STAR office equipment program is a voluntary partnership wit h the computer and office equipmen t industry to promote th e introduction of energy-ef ficient personal co mputers, moni[...]

53 FCC Compliance Statemen t For Unit ed States Us ers This equipmen t has been tested and found to comply with the limit s for a Class B digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide reasonable prot ection against harmful int erference in a residential installat ion. T his equipment generates, u ses, a[...]

54 EPSON AMERIC A, INC. LIMITE D WARRANTY What Is Cove red: Ep son Am erica, Inc. (“Eps on”) warra nts to th e first end-user c ustomer t hat the E PSON printer covered by this limited warranty state m ent, if purchased a nd used in the United States or Canada, conforms to the manufacturer’s spe c ifications and will be free from defects in w[...]

55 Index Numerics 360 dp i Ink Jet Pap er, 19 A Accessories, 24, 46 Aligning pr int head, 29 Autom atic mo de, 14 B Background printing, 15 Blank pa ges, 43 Blurry i mages, 40 Browser, 3 C Cable, p rinter, 49 to 50 Characters, incorrect, 43 Checking pr inter, 35 Cleaning print h ead, 21 to 23 printer , 30 sheets, 19, 21, 3 0 Color probl ems, 41 Con[...]

56 Ink level, 11, 24 Ink setti ng, 9, 14 Instal lation probl ems, 37 to 38 Iron-On Cool P eel Transfer Paper, 19, 43 J Jams, paper, 42 L Layout problems , 43 Lever, thickness, 1 6, 40 Lights, 33 to 34 M Macint osh printer st atus, 15 print i ng wit h, 12 to 15 system requirem ents, 50 USB, 50 Main taining pr inte r, 21 to 30 Margins, incorrect, 43 [...]

57 Q Qualit y/Sp eed se tting , 9, 14 R Reference Guide, 2, 3 to 5 Reinstal ling softwar e, 45 S Safety instructions , 51 to 52 Service, 45 t o 47 Smea rs, 1 6, 40 Soft war e creative, 1, 47 problem s, solv ing, 3 7 reins talling, 45 uninsta lling, 44 Suppor t, 45 to 47 System re q uirement s, 49 to 50 T Techn ical suppo rt, 45 to 47 Thickness leve[...]