Epson SureLab D3000 manual

SL-D3000 Operation Guide[...]

2 Copyrights and Trademarks All rights reserved. No part of this pu blication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocop ying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only [...]

3 Contents Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . 5 Screen Shots In the Guide . . . . . . . . . . . . . . . . . . . . . . . . 5 Illustrations In the Guide . . . . . . . . . . . . . . . . . . . . . . . . 5 Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front . . . . . . . .[...]

Contents 4 Operation History . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Error History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Checking Items and Checking Times Checking Items List . . . . . . . . . . . . . . . . . . . . . . . . [...]

Introduction 5 Introduction Warnings, Cautions, Notes, and Tips Screen Shots In the Guide Screen shots used in this guide may differ from the actual screens. Also, the screens may differ depending on the operating system used and the usage environment. Illustrations In the Guide Unless stated otherwise , illustrations used in this guide are of the [...]

Introduction 6 Printer Parts There are two versions of this printer available; the Dual Ro ll Model that comes with a fr ont roll paper feed unit and a rear roll paper feed unit, and the Single Roll Model that comes with only the rear roll paper feed uni t. Front When the front roll paper feeder is lowered Tip: Only the Dual Roll Model supports fro[...]

Introduction 7 E Operation panel Switches for setting the paper type as well as lights that indi cate the status of the printer. U “Operation panel” on page 16 F Sorter unit (optional) Automatically sorts prints when the option al sorte r un it is installed. G Sorter tray (Included with the optional sorter unit) Holds one print order in one tra[...]

Introduction 8 When the front roll paper feeder is raised J Lock Release button (only for the Dual Roll Model) Press the Lock Release button while holding down the handle on the fro nt roll paper feeder slightly to release the lock. You can then raise the front roll paper feeder. K Air Intake Takes air into the printer. Do not allow anything to blo[...]

Introduction 9 Single Roll Model P Top cover/Top tray Open to clear paper jams and perform maintenance. When the sort er is installed, prints longer than 12 inches (305 mm) are ejected here. Q Ink Cartridge Install the six different color ink cartridges here. R Long print stacker Supports ejected long paper. Extend this stacker when printing on lon[...]

Introduction 10 Rear A USB port Connects the USB cable. B Conveyor (Included with the optional sorter unit) Conveys ejected prints to the Side tray or to the sorter. C Side tray Ejects print sizes not supported by the Top tray and the sorte r, as well as ejecting unnecessary paper that remains in the printer when an error occurs. D Long paper eject[...]

Introduction 11 F Inside cover for long paper ejection unit (uppe r/lower) Open if there is a paper jam. Loosen the screw for the upper cover section, and then remove. G Exhaust vent Vents internal heat from the printer. Do not cover the vent. H Trimmed waste paper box Collects trimmed waste paper during printing. U “Disposing of Trimmed Waste Pa[...]

Introduction 12 When the sorter unit is not installed A Tray Holds up to 50 prints. B Sorter port Connects the sorter unit cable.[...]

Introduction 13 Internal Tip: Only the Dual Roll Model supports front roll paper. For the Si ngle Roll Model, see the in formation for rear roll paper. When the rear roll cover is open When the front roll cover is open A Paper width guide Adjust to the width of the paper. B Paper feed slot Load paper by inserting the leading edge of the paper. C Pa[...]

Introduction 14 Heater unit/Print Head Unit Spindle unit G Humidity control unit Adjusts the humidity in the roll paper f eeder. Turn over to switch between dehu midification and humidification. When the white side is facing out in the roll paper feeder, dehumidif ication is performed. When the black side is facing out, humidification is performed.[...]

Introduction 15 Back printing unit A Flange Fixes to the left and right of the pa per co re. After passing through the Spool, rotate the center section to fix the Spool in place. B Spool After fixing the paper in place with th e Flange, pass it through the Flange. A Ribbon cassette A Ribbon cassette for printing on the back of prints. Two ribbo n c[...]

Introduction 16 Operation panel Tip: Only the Dual Roll Model supports front roll paper. For the Si ngle Roll Model, see the in formation for rear roll paper. A p light (green) The printer's operational status is in dicated by a lit or flashing light. On: The printer is ready. Flashing: Operations such as printing, initializing, or maintenance[...]

Introduction 17 Flashing: If the light is flashing, a paper ja m has occurred in th e roll paper feeder. Off: The printer is off, or no paper errors have occurred. E Paper type setting switch Press to change the paper type. The paper type changes each time the button is pressed, and the current paper type is indicated by the lights. Match the pape [...]

Introduction 18 Notes on Safety To use this product safely, be sure t o read the manual supplied with the product before use. Not handling this product as described in the manual supplied could cause a breakdown or an accident to occur. Keep this manual close at hand to solve any unknown issue s that may arise wit h the product. Meaning of Symbols [...]

Introduction 19 Notes on Installation Do not block the products airflow vents. If the airflow vents are blocked, the internal temperature rises and could cause a fire. Do not set it up in a location in which it could be covered by a cloth and so on, or in an area with poor ventilation. Also, be sure to secure the installation space indicated in the[...]

Introduction 20 Notes on Handling Do not use near volatile substa nces such as alcohol or thinner, and do not use near fires. Electric shock or fire could occur. Do not use the product in an abn ormal condition, such as if it is emitting smoke or if you notice any st range odors or noise s. Electric shock or fire could occur. If an abnormality does[...]

Introduction 21 Notes on the Power Supply If you need to open the printer's top cover while in use, do not touch the heater or the cover which are indicated by warning labels. Because internal parts reach high temperatures, burns could occur. When opening and closing the printer cover, do not plac e your hands near the section where the cover [...]

Introduction 22 Do not plug in or unplug the power plug with wet hands. Electric shock could occur. Do not use the power cable with an " octopus" extension cable. Heat is generated and could cause a fire. Connect directly to a dome stic electrical outlet. Periodically disconnect the power p lug from the electrical outlet and clea n the ba[...]

Introduction 23 Notes on Consumables Take the following measures if ink gets on your skin, or in your eyes or mouth. O If any ink gets on your skin, wa sh immediately with soap and water. O If any ink gets in your eyes, flush them immediately wi th water. Inflammation or light inflammation of the eyes may occur if they are not treated immediatel y.[...]

Introduction 24 Notes on Usage Notes on Printer Usage O Do not suddenly chang e the temperatu re in the room where this product is set up. If the temperature changes suddenly , drops of water (c ondensation) could occur inside the product which may have an adverse effe ct on operatio ns. O Do not place any containers containing water, such as vase [...]

Introduction 25 O Do not dismantle or remodel in k cartridges. You may not be able to print pr operly. O Do not drop or knock it against hard objects; otherwise, the ink may le ak. O Although nothing may be printed, this printer uses in k fr om all cartridges during head clean ing and other maintenance operations to keep the Print Head Unit in good[...]

Starting up and Shutting down the Printer 26 Starting up and Shutting down the Printer Starting up the Printer Click Pre-operation Check on th e Client PC to start the printer . In Pre-operation C heck, the prin ter starts after th e items that ne ed to be checked m anually have bee n displayed. When Printer PC is connected to the pr inter, Printer[...]

Starting up and Shutting down the Printer 27 B Select the printe r you want to start from the Registered Printer List, and then click Pre-operation Check . C Perform the manual check items displayed on the screen. Click OK after completing the operations. When you click OK , the printer automatically perfo rms a Pre-oper ation Check. It take s abou[...]

Starting up and Shutting down the Printer 28 D Check that the p light on the Operation pane l has changed from flashing to lit. This completes this section. Tip: O Because yo u can use th e screen to perf orm printer maintenance and a Post-operation Chec k, keep the screen open until you shut down the printer. O Click Close on the SL-D3000 Maintena[...]

Starting up and Shutting down the Printer 29 Shutting down the Printer Click Post-operation Check on the Client PC to shut down the printer. When the printer is shut down in Post-operation Check, and Printer PC is connected to th e printer, Printer PC closes automatically . The Power switch on the back of the printer should normally be On (the ligh[...]

Starting up and Shutting down the Printer 30 B Select the printe r you want to cl ose from the Re gistered Printer List , and then cli ck Post-operation Check . C Click Start Post-operation Check . D Follow the on-screen instructions to check the printer, and then click OK . Once the Post-operation Check is finished, automatic shut-down operations [...]

Starting up and Shutting down the Printer 31 E Click Close to finish. This completes this section. Turning the Power Off in an Emergency See the following if you need to turn off the power in an emergency. U “Emergency Stop” on page 145 Tip: If you are usin g another printer, co ntinue making op erations without clo sing the screen.[...]

Replacing Paper 32 Replacing Paper This section explains how to use genuine Epson paper, and ho w to remove paper from the roll pape r feeder and load new paper. Genuine Epson Paper For optimum print quality, we recommend using the following genuine Epson paper. Professional Photo Paper Glossy Professional Photo Paper Luster For more details abo ut[...]

Replacing Paper 33 Printer Driver Settings Set "Paper Type" for the printer driver according to the paper name as shown in the following table. * Set High Quality in the printer driver's image settings to achieve high quality printing when using Professional Photo Paper Glossy and Professional Paper Pho to Luster. Notes on Handling P[...]

Replacing Paper 34 Notes on Paper Storage O When storing paper before and after opening, store in the following environment and keep it out of direct sunlight. O We recommend storing paper in its original packaging , and then placing it in a separate packing box. O To prevent the paper from unravelling, we re commend usin g the paper belt supplie d[...]

Replacing Paper 35 Storing and Displaying Printed Paper O Make sure the printed surface do es not get scuffed or scratche d. O To maintain color tones, avoid high temperatures, high humidity, direct sunlight, and make sure y ou store the prints in a dark environment. O Try to avoid displaying prints outdoors and in direct sunlight. Otherwise the co[...]

Replacing Paper 36 Paper Feed Section The configuration for the paper feed section of the printe r changes depending on the model. Although all mod els are equipped with a rear roll paper feeder, only the Dual Roll Model is eq uipped with a front roll paper feeder. Also, the type of paper supported and the capacity differs fo r each type of feeder [...]

Replacing Paper 37 B Check that the p light on the Operatio n panel is lit. If the p light is flashing, the printer is oper ating. Wait until operation has stopped. C For the Dual Roll Model, hold down t he handle of the front roll paper feeder a l ittle ( ) while pressing the Lock Release button( ), and then raise the front roll paper feede r. Whe[...]

Replacing Paper 38 E Slide the right Paper width guide to the right. F Remove the paper from the Paper feed slot, and rewind the paper. G Grip the handle and pull out the rear roll paper feeder.[...]

Replacing Paper 39 H Remove the Spindle unit. Removing Flanges A Release the locks on the left and right flanges. Rotate the center sections of the Flange counterclockwise to release the lock. B Remove the Spool.[...]

Replacing Paper 40 C Stand the Spindle unit vertically on a f lat surface, and then r emove the top Flange. D Remove the paper. Installing Flanges A Remove the new paper from it s packaging, and stand it vert ically on the flat surface. Next, wipe away paper particles from the top of the paper with a damp cloth. Tip: It does not matter which Flange[...]

Replacing Paper 41 B Set the Flange on the paper surf ace from which paper particles have been wipe d away. Place the paper straight to the Flange. C Position the paper so that the surface to which the Flange has not be en set is face up. Next, wipe away paper particies with a damp cloth. D Place the other Flange on the other end of the paper. Alig[...]

Replacing Paper 42 Make sure the triangular marks on the fl anges have not shifted out of position. F Insert the Spool so that the gear section ( ) is on the left. G Adjust the position of the Spool so that it is at the cent er of the Sp indle unit. Match the edges of the flanges to the scale "|" marks on the paper size display according [...]

Replacing Paper 43 Rotate the center sections of the flanges clockwise to lock them in place. Loading Paper A Place the Spindle unit int o the rear roll paper fe eder in the direction shown in the illustration below, and then push the rear roll paper feeder into the printer. Tip: Remove any tape or protecti ve sheets from the paper.[...]

Replacing Paper 44 B Slide the rear roll paper feeder into the printe r. C Adjust the position of the paper wid th guides to the width of the pape r. When adjusting the position of the paper width guides, ra ise the guides sl ightly, and then move to the left and right. Adjust the tri angle mark on th e paper width guides to the scale. Th e scale i[...]

Replacing Paper 45 Without lifting forwards, slide the Paper width guide to the right within the movable area. E Match the left edge of the paper with the left Paper width guide , and pass the leading edge of the paper through the groove in the paper width guides.[...]

Replacing Paper 46 F Insert until the leading edge of the paper is visible beyond the roller as shown in the illust ration below. G Rotate the flanges forward slowly to take up the slack in the paper. Note: Printing when the paper is sagging could d ecrease print qu alit y and cause a paper jam. Make sure you ta ke up the slack in the paper.[...]

Replacing Paper 47 H Slide the right Paper width guide to the left un til it is flush with the edge of the paper. I If the paper type has changed, set the paper type on the Operat ion panel. Each time you press the Paper type setting sw itch on the rear roll paper f eeder, the paper type change s and the light flashes to indica te the current paper[...]

Replacing Paper 48 J Close the rear roll cove r. K For the Dual Roll Model, press the front roll paper feeder down as far as it will go. Check that the front roll paper feeder is fixed in place. This completes this section. Tip: If an error is displayed on the Cl ie nt PC, you need to clear the error. Click OK on the error message. Next, check that[...]

Replacing Paper 49 Replacing Paper in the Front Roll Paper Feeder Only the Dual R oll Model sup ports front roll paper. Removing Paper A Prepare the following items. B Check that the p light on the Operatio n panel is lit. If the p light is flashing, the printer is oper ating. Wait until operation has stopped. C Pull the Front roll lever forward an[...]

Replacing Paper 50 D Remove the paper from the Paper feed slot, and rewind the paper. E Remove the Spindle unit. Removing Flanges A Release the locks on the left and right flanges. Rotate the center sections of the Flange counterclockwise to release the lock.[...]

Replacing Paper 51 B Remove the Spool. C Stand the Spindle unit vertically on a f lat surface, and then r emove the top Flange. D Remove the paper. Tip: It does not matter which Flange is at the top. Tip: After removing the paper, rewind it co rrectly and then store it in the ori ginal packagin g that came with the paper.[...]

Replacing Paper 52 Installing Flanges A Remove the new paper from it s packaging, and stand it vert ically on the flat surface. Next, wipe away paper particles from the top of the paper with a damp cloth. B Set the Flange on the paper surf ace from which paper particles have been wipe d away. Place the paper straight to the Flange. C Position the p[...]

Replacing Paper 53 D Place the other Flange on the other end of the paper. Align the triangular marks on the flange s as shown in the illustration below. E Place the Spindle unit on its side so that the paper is in the position shown below. Make sure the triangular marks on the fl anges have not shifted out of position. F Insert the Spool so that t[...]

Replacing Paper 54 G Adjust the position of the Spool so that it is at the cent er of the Sp indle unit. Match the edges of the flanges to the scale "|" marks on the paper size display according to the width of th e paper. H Lock the flanges on both sides. Rotate the center sections of the flanges clockwise to lock them in place.[...]

Replacing Paper 55 Loading Paper A Place the Spindle unit in the direction shown in the illustration below, and lo ad it into the printer. B Adjust the position of the paper wid th guides to the width of the pape r. When adjusting the position of the paper width guides, ra ise the guides sl ightly, and then move to the left and right. Adjust the tr[...]

Replacing Paper 56 C Pass the leading edge of the paper thro ugh the groove in the paper width guides. D Insert until the leading edge appears at th e position shown in the illus tration below. Check that the paper is nipped with the feed rolle r. Note: If you insert the paper into the prin ter and raise the front roll paper feeder i mmediately, th[...]

Replacing Paper 57 E Rotate the flanges forward slowly to take up the slack in the paper. F If the paper type has changed, set the paper type on the Operat ion panel. Each time you press the Paper type setting sw itch on the front roll paper fee der, the pape r type changes and the light flashes to indica te the current paper type. Note: Printing w[...]

Replacing Paper 58 G Close the front roll cover, and then press the Front roll lever to lock the f ront roll cover. This completes this section. Tip: If an error is displayed on the Cl ie nt PC, you need to clear the error. Click OK on the error message. Next, check that the p light on the Operation panel is lit.[...]

Ejecting Pa per 59 Ejecting Paper This section explains how to eject paper. Ejected Paper Path After printing, paper is cut to the specified size, and assign ed to the ejected paper path determined by th e print size. When the sorter unit is not installed, all prints are ejected to the tray. When the sorter unit is installed Ejected prints on the c[...]

Ejecting Pa per 60 *1 For print jobs that are larger than 50 prints , the prints are sorted into multiple trays. *2 For prints that are longer than 12 inch es (305 mm), a confirmation screen is disp layed on the Client P C for each print. When the sorter unit is not installed * For prints that are longer than 12 inch es (305 mm), a confirmation scr[...]

Ejecting Pa per 61 When the Long print stacker is installed (only for Single Roll Model) * For prints that are longer than 12 inch es (305 mm), a confirmation screen is disp layed on the Client PC for each print. Ejected Paper Path and Supported Paper Sizes Print Size Ejected Paper Path Output Capacity Length Width 12 inches (458 mm) or more * 4 in[...]

Ejecting Pa per 62 12 x 8 12 x 8 inches (305 x 203 mm) No No Yes Yes 10R 10 x 12 inches (254 x 305 mm) No No Yes Yes 12 X 10 12 x 10 (305 x 254 mm) No No Yes Yes 12 x 18 12 x 18 (305 x 457 mm) No Yes No Yes Print Size Ejected Paper Path Size Name Width x Length When the sorter unit is installed When the sorter is not installed Sorter Top tray/ Long[...]

Replacing I nk Cartridges 63 Replacing Ink Cartridges c Caution: O Do not disassemble the ink cartridge. If it is disassembled, ink may ge t in your eyes or on the skin. O Do not shake the ink cartridge too hard. If you shake or swing it too hard, ink m ay leak from the cartridge. O Do not store ink cartridges wi thin the reach of children. O Take [...]

Replacing I nk Cartridges 64 Checking the Ink Level You can check the amount of ink remaining from the Client PC. U “Printer Informa tion” on page 87 When the amount of ink remaining has fallen below the minimum limit, the Ink status light on the Operation panel is lit. U “Operation panel” on page 16 Also, an error message is di splayed on [...]

Replacing I nk Cartridges 65 Replacement Procedure A Check that the p light on the Operatio n panel is lit. If the p light is flashing, the printer is oper ating. Wait until operation has stopped. B Place your hand under the ink cart ridge cover to open the cover. When the cover is opened, a warning bu zzer sounds. C Check the light display on the [...]

Replacing I nk Cartridges 66 D Press lightly on the expended ink cartridge (ink cart rid ge with the lit Ink status light), and remove th e cartridge. Here, Y (Yellow) is used as an example. Use the same procedure for the other colors. E Remove the new ink cartridge from its box. Note: O Note that there may be ink around the ink supply port of used[...]

Replacing I nk Cartridges 67 F Insert the ink cartridge until it meets resistance. G Close the ink cartridge cover. H If an error is displayed on the Client PC, click OK on the Client P C to clear the error. I Check that the p light on the Operatio n panel is lit. This completes this section.[...]

Replacing the Maintenance Tank 68 Replacing the Maintenance Tank The maintenance tank absorbs ink consum ed when performing head cleaning. This section explains how to replace maintenance tanks that ne ed to be replaced. See the following section for the replacement maintenance tank . U “Consumables and Optional Products” on page 147 Checking M[...]

Replacing the Maintenance Tank 69 Replacement Procedure A Check that the p light on the Operatio n panel is lit. If the p light is flashing, the printer is oper ating. Wait until operation has stopped. B For the Dual Roll Model, hold down the handle of the front roll paper feeder a little, press the Lock Release button, and then raise the front rol[...]

Replacing the Maintenance Tank 70 E Prepare a new mainte nance tank. F Insert the new m aintenance tank. G Close the maintenance tank cover. Note: Do not touch the green IC chip on the maintenance tank. Doing so may prevent normal operati on and printing.[...]

Replacing the Maintenance Tank 71 H For the Dual Roll Model, press the front roll paper feeder down as far as it will go. Check that the front roll paper feeder is fixed in place. I If an error is displayed on the Client PC, click OK on the Client P C to clear the error. J Check that the p light on the Operatio n panel is lit. This completes this s[...]

Disposing of Trimmed Waste Pa per 72 Disposing of Trimmed Waste Paper Trimmed waste paper colle cts in the trimmed waste pap er bo x during printing. You need to empty the box before it is full. This section explains how to dispose of trimmed waste paper. Checking the Trimmed Waste Paper Box Usage Check Trimmed Waste Paper Box Usage from the Client[...]

Disposing of Trimmed Waste Pa per 73 Disposal Procedure A Check that the p light on the Operatio n panel is lit. If the p light is flashing, the printer is oper ating. Wait until operation has stopped. B Slide out while slightly lifting the ha ndle of the trimmed waste paper box. C Empty the trimmed waste paper box. D Insert the trimmed waste paper[...]

Disposing of Trimmed Waste Pa per 74 E Reset Trimmed Waste Paper Box Usage from the Client PC. Click Clear Usage on the Printer Information screen. U “Printer Information” on page 87 This completes this section. Tip: You can also reset the value for Trimme d Waste Paper Box Usage by cl icking Reset on the error message if it is displayed on the[...]

Replacing Ribbon Cassettes 75 Replacing Ribbon Cassettes When the back printing unit is installed, replace the Ribbon cassette if back printing is too li ght. See the following section for the replacement Ribbon cassette. U “Consumables and Optional Products” on page 147 Ink Ribbon Replacement Time When using an ink ribbon, back pr inting is li[...]

Replacing Ribbon Cassettes 76 If the p light is flashing, the printer is oper ating. Wait until operation has stopped. B Prepare a new Ribbon cassette. If both lines are too light during back printi ng, you need to replac e both ribbon cassettes. C Slide out while slightly lifting th e handle of the waste paper box. The back printing unit is inst a[...]

Replacing Ribbon Cassettes 77 E Hold the tab for the Ribbon cassette you want to replace and remove the cassette. When replacing the Ribbon cassette at the front When replacing the Ribbon cassette on the inside Tip: Dispose of the used Ribbon cassette in accordance with local regulations.[...]

Replacing Ribbon Cassettes 78 F Insert a new Ribbon cassette. Note the direction of the Ribbon cassette. The surface with a knob should face out. When replacing the Ribbon cassette at the front When replacing the Ribbon cassette on the inside Note: If the ribbon is slack, turn the knob on the Ribbon cassette to the right to take up the slack, and t[...]

Replacing Ribbon Cassettes 79 G Push the back printing unit all the way in, and then hold ing the handle in the center push the unit up until it locks in place . H Insert the trimmed waste paper box. I Click OK on the Client PC t o clear the e rror. J Check that the p light on the Operatio n panel is lit. This completes this section.[...]

Adjusting the Humidity in the Roll Paper Feeder 80 Adjusting the Humidity in the Roll Paper Feeder To maintain an appropriate h umidity in the rol l paper feeder, th e humidity control unit ca n humidify or dehum idify the roll paper feeder. Each roll paper feeder has a humidity control unit. Adjust the humidity control unit for the paper in the ro[...]

Adjusting the Humidity in the Roll Paper Feeder 81 Turning the Humidity Con trol Unit On and Off When using the humidity control unit, press the humidity co ntrol unit's power switch on the back o f the printer to turn it on (the light turns on). When not using the humidity control unit , press the humidity control unit's power switch to [...]

Adjusting the Humidity in the Roll Paper Feeder 82 C Open the humidity co ntrol unit's cover. The rear roll paper feeder does not have a cover. D Remove the screw by hand (one point) that fixes the humidity control unit in place. Do not remove the screw for the rear roll paper feeder. After loosening the screw, slid e as shown in the following[...]

Adjusting the Humidity in the Roll Paper Feeder 83 E Slowly remove the humidity control unit in the dire ction shown by the arrow. F Turn it the other way round. When dehumidify ing, the white surf ace should face out. Note: Do not remove the humidi ty control unit's cable connectors (two points). Note: Be careful not to twist the cables.[...]

Adjusting the Humidity in the Roll Paper Feeder 84 When humidifying, the black surface should face out. G Insert the humidity control unit in the directio n shown by the arrow.[...]

Adjusting the Humidity in the Roll Paper Feeder 85 H Fix the screw in place by hand. For the rear roll paper feeder, a fter sliding the screw, turn it by hand to fix it in place. I For the front roll paper feeder, attach the humidity control unit's cover. J Close the roll paper feeder's cover. For the front roll paper feeder, close the fr[...]

Setup and Maintenance 86 Setup and Maintenance Summary From the Client PC, you can pe rform adju stment/maintenance operations such as checking the status of the printer, making settings, and performing head cleaning. SL-D3000 Maintenance Utility screen: Available functions: Item Explanation Pre-operation Check U “Starting up the Printer” on pa[...]

Setup and Maintenance 87 Starting Up On the Client PC, click Start - All Progra ms - EPSON SL-D3000 System Application - Maintenance Utility . Printer Information You can confirm various types of printer inf ormation. Checking Printer Information On the Printer Information screen, check the printer's se ttings, remaining amount of consumables,[...]

Setup and Maintenance 88 B On the Printer Information screen, you can check the pr inter's settings, remaining amount of consumables, and so on. Item Explanation Printer Name Displays the printer name. Printer Status Displays the printer stat us. Standby The printer is ready to print. Printing The printer is printing. Performing Settings/Maint[...]

Setup and Maintenance 89 Ink Level Displays the remaining amount of ink. "Caution" is displayed when ink is running lo w. "Error" is displa yed when the amount of ink remaining has fallen below the minimum limit . The ink cartridge is grayed out when the ink cartridge is not installed, or if there is a problem with the ink cartr[...]

Setup and Maintenance 90 Paper Settings You can check the paper information loaded in the front ro ll paper feeder or the rear roll paper feeder, and change the remaining amount of paper. A Click Settings/Maintenance on the SL-D3000 Mainte nance Utility screen. Tip: Only the Dual Roll Model supports front roll paper. For the Si ngle Roll Model, inf[...]

Setup and Maintenance 91 B Click Paper Settings (022) from Print Condition Settings/Inspections (02). Item Explanation Front Paper Type Displays the type of paper (the paper name) loaded in the front roll paper feeder. Paper Surface Type Displays the paper surface type (the pro cessi ng type for the paper surface) loaded in the front roll paper fee[...]

Setup and Maintenance 92 Head Cleaning This function allows you to check th e status of the Print Head Unit and clear any clogged nozzles. If any Print Head Unit nozzles are clogged, there may be st reaks in the prints or there m ay be a differen ce in color. If you notice any of these problems, perform Auto Cleaning (0311) to clean the head. Auto [...]

Setup and Maintenance 93 B From the CR Unit Adjustment/Maintenanc e (03) menu, click Auto Cleaning (0311) from Head Cleaning (031). C Click Auto Cleaning . Nozzle check begins, and cleani ng is performed as necessary. This may take some ti me depending on the status of the nozzles.[...]

Setup and Maintenance 94 D Check the status of each head displayed in Result. When the nozzl es are cleared, "Good" is displaye d. If nozzles are clogged, a message is displayed that indicates you need to clean the Print Head Unit again. Perform necessary cleaning. Reading the Results: When you want to confirm the clogg ed no zzles by loo[...]

Setup and Maintenance 95 Nozzle Check This function allows you to check for clogg ed nozzles in the Print Head Unit. The printer automatically detects clogging and displays the information on the screen. You can a lso print a check pattern for confirmation. After performing a nozzle check, sp ecify the type on the screen to perform head cleaning if[...]

Setup and Maintenance 96 Checking with Detect Clogging The printer check s the status of the nozzles, and displa ys any clogged nozzles on th e screen. Perform Print Head Unit cleaning accordin g to the check results. A Click Detect Clogging . Clogging detection starts, and the status of each nozzle is indicated by the colors. Clogging detection ta[...]

Setup and Maintenance 97 B Select the head where clogged nozzles were de tected, and then click Normal or Powerful . To clean all of the print head units, check All . The color changes to gray for the heads that have been cleaned. C Check the results after cleaning. Go back to step , and then use Detect Clogging to check the sta tus of the nozzl es[...]

Setup and Maintenance 98 Printing the check pattern Print a check pattern, and then check for clogged nozzles. Perform Print Head Unit clea ning according to the check results. A Select the roll paper feeder you want to us e for printing. This can be sele cted when paper is loaded. B Click Print Check Pattern . The check pattern is printed.[...]

Setup and Maintenance 99 C Check the print results. See the illust ration below for mor e in formation on reading the print results. If there are any gaps in th e check patt ern, you need to perform he ad cleaning. Result: Good There are no gaps in the check pattern. The nozzl es are not clogged. Result: Nozzles are clogged There are gaps in the ch[...]

Setup and Maintenance 100 D Select the head where clogged nozzles were de tected, and then click Normal or Powerful . To clean all of the print head units, check All . E After cleaning, check the results using nozzle check. Go back to step , and then print a check pattern to chec k the status of the nozzles. If any nozzles are clogged, carry out th[...]

Setup and Maintenance 101 Operation History You can check errors that have occurred , the number of prints, and the number of head cleaning operations in the printer. A Click Settings/Maintenance on the SL-D3000 Mainte nance Utility screen. Tip: The Settings/M aintenan ce screen o pens when yo u click Settings/Maintena nce on the Printer Informatio[...]

Setup and Maintenance 102 B Click Operation History (044) from Printer Adjustment/Maintenance (04). Item Explanation Error History Displays up to 100 errors that have occurred in the printer, and information. Error ID indicates the error number. Service personnel can clear Error History. History Total Number of Copies Disp lays the total number of [...]

Setup and Maintenance 103 Error History On the Error History screen, you can check errors tha t have occurred in the printer. A Click Error History on the SL-D3000 Maintenance Utility screen. B Check the Error History screen. Up to 100 errors that have occurred in th e printer, and information are displayed. The error ID indicates the error number.[...]

Setup and Maintenance 104 Help Click Help on any screen to display the Help. Help screen example[...]

Checking Items and Checking Times 105 Checking Items and Checking Times Checking Items List See the following table for items that need to be checked and cleaned. Checking Time Check Part Operation Contents See the Following Daily (after work) Printing Mount and Ink Absorber Visually check that no paper parti cles or ink are stuck to the parts. Wip[...]

Checking Items and Checking Times 106 Daily Checks Printing Mount Visually check that no paper particles or ink are stuck to the parts. Wipe away any dirt with a damp cloth. Ink Absorber Visually check that no paper particles are stuck to the ma terial. Gently wipe a way any dirt with a cotton swab . Note: Do not wipe the ink absorber part . Otherw[...]

Checking Items and Checking Times 107 Top Tray When prints are ejected to the Top tray, visually check that there is no dust or any foreign objects stuck to the prints. Wipe off any dirt w ith a soft cloth. Checking Once a Month Roll Paper Feeder Visually check that no dust and so on has accu mulated. Wipe off any dirt with a soft cloth. Tip: Only [...]

Checking Items and Checking Times 108 Paper Feed Path After Printing Visually check that no paper particles are stuck to the prints. If you do notice any paper particles, use a vacuum cleaner to clean the paper feed path. A Slide out while slightly lifting th e handle of the waste paper box. The back printing unit is inst alle d behind th e waste p[...]

Checking Items and Checking Times 109 D Raise and remove the he ater unit. E After loosening the scr ews by hand as shown in the illustration below, remove both covers. Note: Take care when handling the removed heater unit. If it is dropped or bumped, it could cause it to malfunctio n. Also, if the heater does get damaged, do not rein stall it in t[...]

Checking Items and Checking Times 110 F Use a vacuum cleaner to clear away any paper particles. Also, use a vacuum cleaner to clear away any paper particles on the covers removed in the previous step. G Replace both covers and t ighten the sc rews by hand to fix them in place. H Push the back printing unit all the way in, and then hold ing the hand[...]

Checking Items and Checking Times 111 I Insert the trimmed waste paper box. J Reinsert the heater unit an d then close the top cove r. This completes this section. Note: O If the ribbon is slack, turn the knob on the Ri bbon cassette to the right to take up the slack. O Make sure that the Ribbon cassette is inserted correctly. If the Ribbon ca sset[...]

Checking Items and Checking Times 112 Checking Once Every Six Months Feed Roller on Paper Feed Side Check that no paper particles are stuck to the prints. If there are any paper particles, use the Cleaning Sheet. After removing the Spindle unit from th e rear roll paper feeder and inserting the Clea ning Sheet into the Paper feed slot, peel off the[...]

Checking Items and Checking Times 113 Remove the C leaning Sheet from the rear roll paper feede r af ter a warning buzzer sounds indicating that cleaning is complete. Finally, install the Spindle unit for th e rear roll paper feeder as it was before. Rear Paper Width Guide If any paper powder sticks to the rear of the paper width gu ide on the righ[...]

Checking Items and Checking Times 114 C Soak the BEMCOT (Clean room wi per) in water, wring it out firm ly, and then fold it in half. D Push the BEMCOT between the paper width guide and the metal plat e and up to the top as shown in the illustration. E Move the paper width guide to the 203 (8) position. The BEMCOT is secured in the paper w idth gui[...]

Checking Items and Checking Times 115 F Grip the BEMCOT in both hands and slide it to the left and to the right to wipe off the paper powder. G Move the paper width guide to the same position as in step 2 (between 203 (8 ) and 254 (10)) so that it is raised from the surface, and then remove the BEMCOT. H Prepare a dry BEMCOT before the next step. I[...]

Troubleshoo ting 116 Troubleshooting When an Error is Displayed If an error occurs in the printer, the error is indicated by a warning buzzer and ligh ts, and an error message is displayed on th e Client PC. Warning Buzzer and Light Displays Warning Buzzer and lights indicate the following pr oblems. Carry out solutions according to the pro blem. L[...]

Troubleshoo ting 117 About Error Messages When an error occurs in the prin ter, an error message is displayed. The error ID, the contents of the error, and the solutions are displayed on the screen. 0 light is lit Paper status light is flashing The warning buzzer sounds until you start to clear the error or press the P aper type setting switch. A p[...]

Troubleshoo ting 118 Errors and Solutions Check the description of the err or displayed, and take the necessar y measures. Error ID Message What to do 1011 Paper Out has been processed. Remove the paper from the tray, and then click [OK]. Remove the paper from the tray, and then click OK . 1012 The check pattern has been printed. Remove the prints [...]

Troubleshoo ting 119 2105 An error occurred in the paper feeding unit. Reload the pap er. Click [OK] after loading the paper. Reload the paper, and then click OK . U “When the Paper Jams” on page 128 2108 The front roll paper is not loaded correctly. Check the position of the paper width guide and reload the paper. Click [OK] after loading the [...]

Troubleshoo ting 120 2117 The print settings and the type of loaded paper diff er. Load paper: Width = xx xx mm, Type = xxxx, and then click [OK]. Click [Front] to print from the front roll, or click [Rear] to pr int from the rear roll. Reload the correct paper. To continue printing, click Front or Rear to select the paper you want to use. U “Rep[...]

Troubleshoo ting 121 2401 Adjusting heater unit temperatur e. Please wait. Printing starts automatically when temperatur e adjustment is complete. Click [Start] to print withou t waiting for the process to complete. (Note) Uneven color may occur if printing is started before processing is complete. Please wait. Auto printing starts when the heater [...]

Troubleshoo ting 122 2003 Rear roll cover open. Close the cover, and then click [OK]. Close the rear roll cover. If an error is displayed on the Client PC, click OK . 2004 The front roll paper feeder is raised. Lower the front roll paper feeder, and then click [OK]. Lower the front roll paper feeder. If an error is displayed on the Client PC, click[...]

Troubleshoo ting 123 2016 The top cover has been opened. There may still be paper inside the printer. Remove paper inside the printer, c lose the cover, and then click [OK]. Remove paper inside the printer, close the top cover. If an error is displayed on the Client PC, click OK . U “When the Paper Jams” on page 128 2017 The back printing unit [...]

Troubleshoo ting 124 1005 to 1010 [Detect Clogging] could not be performed correctly. Perform [Print Check Pattern] from [Nozzle Check] to check the status of the print head. You can continue printing when the Client PC clears the error. Print a check pattern, and then check for clogged nozzles. If any nozzles are clogged, perform head cleaning. U [...]

Troubleshoo ting 125 7301 A mechanical error occurred. Check if there is any paper remaining inside the printer, and then click [OK]. If the error continues to occur, a malfunction may have occurred. Contact a technical representative. Check if there is any paper remaining inside the printer, and then click OK . Contact a technical representative i[...]

Troubleshoo ting 126 Cannot Clear the Displayed Error If an error is displayed that cannot be cleared, use the following proced ure to restart the printer. A Press the Power switch to turn off the printer (the light turns off). If you cannot turn off the powe r, disconnect the power cable . B Connect the powe r cable, and then press the Power sw it[...]

Troubleshoo ting 127 C Select the prin ter you want to use , and then cl ick Pre-operation Check to start the printer. The power turns on and the p light is lit. U “Starting up the Printer” on page 26 This completes this section. Tip: If the error continues to occur ev en after restarting the printer, contact a technical representative.[...]

Troubleshoo ting 128 When the Paper Jams This section explains how to remove paper jammed inside the printer. The procedure differs for the front roll paper feeder and the rear roll paper feeder. Check the Operation panel to determine which unit is jammed. Light Displays Explanation Paper is jammed in the paper feed path for the front roll paper fe[...]

Troubleshoo ting 129 Front Roll Paper Feeder/Rear Roll Paper Feeder A Open the cover of the roll paper feeder with the lit Paper status light . For the front roll paper feeder, pull the lever on the front roll paper feeder, and open the front roll cove r. When using the rear roll paper feeder, open the rear ro ll cover. For the Dual Roll Model, whi[...]

Troubleshoo ting 130 For the front roll paper feeder C Close the front or rear roll cover. D Open the top cover, and then check the position of the jammed paper. Tip: When using the long pa per ejection unit a nd a paper jam occ u rs in the long paper ejecti on unit, go to the following page after step . U “Back Printing Unit/Decurl Unit/Long Pap[...]

Troubleshoo ting 131 E Remove paper. If it can be removed, go to step . If the paper is below the Print Head Unit and cannot be remove d easily, go to the next step. F Manually move the Print Head Unit in the opposi te direction to t he visible paper. If the paper is at the front, move the Print Head Unit to the back. If the paper is at the back, m[...]

Troubleshoo ting 132 G Raise the heater unit's lever and release the lock. H Raise and remove the he ater unit. c Caution: Do not touch the heater unit immedi ately after printing. Be cause the heater reaches high temperature s, burns could occur. Note: T ak e c a r e w he n h a n d li n g t h e r em o v e d h ea t e r u n i t . I f i t d r op[...]

Troubleshoo ting 133 I After loosening the scr ews by hand as shown in the illustration below, remove both covers. J Remove jammed paper. c Caution: Do not touch any pa rts immediately after printing exce pt for the cover screws. Because the hea ter reaches high temperatures, burns could occur. Note: Take care when ha ndling the remo ved covers. If[...]

Troubleshoo ting 134 K Replace both covers and t ighten the sc rews by hand to fix them in place. L Install the heater unit, and press the lever down. M Close the top cover . N Reload the paper. See the following for more in formation on loading paper. U “Replacing Paper” on page 32[...]

Troubleshoo ting 135 O Click OK on the Client PC t o clear the e rror. P Check that the 0 light is off and the p light is on. This completes this section. Tip: Printing restarts automatically if there is a print order standing by.[...]

Troubleshoo ting 136 Back Printing Unit/Decurl Un it/Long Paper Ejection Unit A Perform steps to for paper jams in the front roll/rear roll paper feeders. B Open the top cover, raise the heater unit's lever, and release the lock. C Raise and remove the he ater unit. c Caution: Do not touch the heater unit immedi ately after printing. Be cause [...]

Troubleshoo ting 137 D After loosening the scr ews by hand as shown in the illustration below, remove both covers. E Lift up the jammed paper. c Caution: Do not touch any pa rts immediately after printing exce pt for the cover screws. Because the hea ter reaches high temperatures, burns could occur. Note: Take care when ha ndling the remo ved cover[...]

Troubleshoo ting 138 F Cut the paper with a pair of scissors. G Pull out the paper from the paper feed side. H Open the lon g paper ejection un it cover.[...]

Troubleshoo ting 139 I After loosening the upper cover sc rews by hand on the left and right, remove the upper cover. J Open the lower cover. K Remove jammed paper.[...]

Troubleshoo ting 140 L After closing the lower cover a nd replacing the upper co ver, tighten the screw b y hand to fix it in place. M Close the long pap er ejection un it cover. Continue from step for paper jams in the "F ront Roll Paper Feede r/Rear Roll Paper Feeder". U “Front Roll Paper Feeder/Rear Ro ll P aper Feeder ” on page 12[...]

Troubleshoo ting 141 Problems with Print Results Symptom What to do Evenly spaced lines appear on the prints. Are the Print Head Unit nozzles clogged? If the Print Head Unit nozzles are clogged, evenly spaced lines appear in the prints, and print quality decreases. Check the status of the nozzles and perform cleaning. U “Head Cleaning” on page [...]

Troubleshoo ting 142 Problems when Cutting Paper Problems with the Sorter The printed surface is scuffed or soiled. Is the paper too thick or too thin? Check that the paper specifications are compatible with this printer. U “Printer Specifications” on page 149 The paper is creased. Are you using the printer at normal room temperature? Special m[...]

Troubleshoo ting 143 Curled paper remains on the conveyor. Set Sorter to Disabled. Set Sorter to Disabled in Maintenance Utility, and then restart the printer. Since then, the conveyor stops when printing. Remove each piece of ejected paper from the conveyer. Symptom What to do[...]

Troubleshoo ting 144 Problems with the Humidity Control Unit Problem with the Maintenance Utility Symptom What to do The roll paper feeder is too dry. If the environment is dry, did you perform humidification? Check the humidity with a hygrometer an d so on, and if hu midity is too low, change the humidity cont rol unit to humidify. U “Changing B[...]

Troubleshoo ting 145 Emergency Stop Shutting down the Printer in an Emergency If you need to stop the printer in an emergency, performing the following procedure. A Press the Power switch on the back of the printer to turn off the printer (the light turns off). Normally, when you press the Power switch, the power is cut off and the printer turns of[...]

Troubleshoo ting 146 What to do after an Emergency Stop A If the emergency stop occurred while printing, remove the paper. U “When the Paper Jams” on page 128 B Connect the power cable to the AC inle t, and then press the Power switch to turn on the printer (the light turns on). U “Starting up the Printer” on page 26 C Click Pre-operation C[...]

Appendix 147 Appendix Consumables and Optional Products The following consumables and optional products can be used wit h this printer. For the latest information, visit the Epson home page (www.epson.com ). Consumables and Optional Products Product Name Part Number Notes Ink Cartridge Black T7101 To get the most ou t of your printer, we recommend [...]

Appendix 148 Genuine Epson Paper Product Name Paper Width x Length Part Number ICC Profile Name Professional Photo Paper Glossy 4 inches x 328 ft S045375 EPSON SL-D3000 Professional Paper - Gloss 5 inches x 328 ft S045376 6 inches x 328 ft S045377 8 inches x 328 ft S045378 10 inches x 328 ft S045379 12 inches x 328 ft S045380 Professional Photo Pap[...]

Appendix 149 Printer Specifications Basic Specifications Printing method On-demand ink jet Nozzle configuration 368 nozzles for each color x 2 rows Print direction Bidirectional printing Highest resolution 1440 x 1440 dpi Paper feed method Friction feed Interface Universal Serial Bus Specifications Revision 2.0 Electrical specifications Rated volta[...]

Appendix 150 EMC FCC part 15 subpa rt B class A CAN/CSA-CEI/IEC CISPR 22 Class A AS/NZS CISPR 22 Class A EMC Directive 2004/108/EC EN 55022 Class A EN 55024 EN 61000-3-2 EN 61000-3-3 w Warning: This is a class A product. In a domes tic environment this product may caus e radio interference in which case the user may be required to ta ke adequate me[...]

Appendix 151 Ink ribbon specifications for back printing Type Ribbon cartridge Number installed 2 Use by date 18 months Environmental Conditions In packaging: Store in a dark location at normal temperature and humidity Installed: Follows general specifications General Specifications Temperature Operating: 59 to 86°F (15 to 30°C) Storage (before u[...]

Appendix 152 External Dimensions and Necessary Space External dimensions (When th e sorter unit is installed) From above (Dual Roll Model) From above (Single Ro ll Model) Units: inches (mm) Units: inches (mm) 44.57 (1132) 3.94 (100) 64.25 (1632) 3.94 (100) 45.47 (1155) 27.56 (700) 76.97 (1955) 12.80 (325) 15.75 (400) 19.37 (492) 76.97 (1955) 45.47 [...]

Appendix 153 From the front Units: inches (mm) 26.63 (676.5) 2.20 (56) 3.54 (90) 33.46 (850) 44.57 (1132) 11.10 (282) 26.41 (671) 5.28 (134) 49.84 (1266) 32.16 (817)[...]

Appendix 154 Necessary space Dual Roll Model 64.25 (1632) 76.97 (1955) 53.15 (1350) 76.97 (1955)[...]

Appendix 155 Single Roll Model 64.25 (1632) 76.97 (1955) 76.97 (1955) 53.15 (1350)[...]

Appendix 156 Notes UNITED STATES OF AMERICA (FCC) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are design ed to pr ovide reasonable protecti on against harmful interference when the equipment is operated in a commercial enviro nment. This eq[...]

Where To Get Help 157 Where To Get Help Contacting Epson Support Epson provides technical support and information on the in stallation, configuration, and operation of professional printing products through the EPSON Preferred Limi ted Warranty Plan. Dial (88 8) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support [...]