Epson T88II manual

receipt printer TM-T88II Series Opera t or ’s Manual 400852000[...]

Printe r Part s and La bels Caution Lables CAUTION: Therm al hea d is ho t. ATTENTION: La t é te thermique est chaude. VORSICHT: Der Thermal kopf ist hei ß. ERROR POWER PAPER OUT FEED ERROR POWER PAPER OUT FEED Printer cover Control panel Cutter cover Cover op en button[...]

Labels Caut ion lab el ab ove drawer kick -out c onnect or. Labe l in s ide printer cover Label i nside cutter section[...]

i Quick Refere nce This Quick Re ference will direct you to key areas of this Opera tor’ s Manual. Fo r a complete listi ng of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Paper page ix Where to ord er paper Setting Up the Printer page 1-1 How to set up the pr inter. Installing and Replacing Paper page 1-7 How to[...]

ii All rig hts reserved . No part of this pu blication may be reproduced, stored in a retriev al system, or transmit ted in a ny form o r by any means , elect ronic, mecha nical, photocopying , recording, or otherw ise, without the prior w ritten permis sion of S eiko Epson C orpora tion. No pat ent li ability is ass umed wi th res pect t o the use[...]

iii FCC CLASS A FCC Compliance Statement For Amer ican U sers This eq uipment ha s been te sted and found to com ply with the lim its for a Class A digital dev ice, pursuant to Part 15 of the FCC Rules. These limi ts are designed t o provide reas onable protection a gainst harmful in terference when the equipment is operated in a commercial environ[...]

iv Product Name: Printer Model Name: M129B The printer conforms to the following Directives and Norms Directive 89/336/EEC EN 55022 (1987 and 1994 2nd/1995) Clas s B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988) Directive 90/384/EEC EN45501: (1992) DECLARATION OF CONFORMITY[...]

v EMI and Sa fety St andards Applied The followi ng sta ndards are a pplie d on ly to the pr inters that are so label e d. (EMC i s test ed using the EP S O N PS-1 7 0 pow e r supply ) Europe : CE marki n g EN55022 EN50082- 1 EN45501 Safety S tandard: TÜV (EN 60950) North Ameri ca: EMI: FCC Cl ass A Safety standard s: UL 1950-2TH -D3 C-UL Japan: E[...]

vi About This Manual Setting Up and Using ❏ Chapter 1 contain s informati on on unpac king the printer a nd settin g it up. ❏ Chapter 2 cont ains inform ation o n usi ng the pri nter. ❏ Chapter 3 contains t roubleshooting information . Reference ❏ Chapter 4 con t a ins spec ific a tio ns. ❏ Appendi x A tells ho w to change th e DIP swi tc[...]

Introduction vii Introductio n Features The TM-T88 II Series are high-quality POS printers that can print on a paper roll. The printers have the fol lowing fea tures: Printing ❏ High speed printing: 28.4 lines/sec o nd (1/6 inch feed) maximum. ❏ Low-n oise th ermal print ing . ❏ High r eliability due to a stable mec hanism. Application Softwa[...]

viii Introd uction ❏ Avai lable non-vol atile bit ima ge buf fer (2 56K byt es) Options and Accessories ❏ EPSON power supply unit, PS-170. ❏ Affixing tapes (model : DF-10 ). ❏ RS-4 85 i nterfa ce boar d can be equipp e d as a dea ler op ti on. ❏ Wall hanging bracket set (W H-1 0)[...]

Introduction ix Orderi ng Paper a nd Supp l ies Thermal r oll paper can be ordered from the supplier in your ar ea. Specified Thermal Roll Paper: NTP080-80 In Japa n: Nakagawa Se isakujo 2-5-2 1 Nishiki- Cho Warab i-Shi Saitama- Ken 335 Jap an Tel: (0 48) 444- 8211 Fax: (048 ) 443-6652 In U.S.A.: Nakagawa Mfg (USA) Inc . 2305 Lin coln Avenu e Haywa[...]

x Introduction Other Qualified Suppliers for Ther mal Pap er The fo ll owin g supp lier s se ll the rma l pa per t hat m a y be us e d if desired. Contact each co mpany for i nformation. Origina l pape r: TF50KS-E Nippon Paper Industry Co., Ltd. 1-12-1, Yuraku -Cho, Chiyoda-Ku Tokyo 100 Japan Tel: 0 3-3218-8000 Fax: 03-3 216-1375 Origina l pape r: [...]

xi Contents Quick Refere nce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Intro duction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1 Set ting Up the Printer Unpackin g . . . . . . . . . . . . . [...]

xii Chapter 4 R eference Information Printing Specif ications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Paper Sp ecificatio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 3 Electr ical Char acteris tics . . . . . . . . . . . [...]

Setting Up the Printer 1-1 Chapt er 1 Setting Up the Printer Unpacking Your print er box should inclu de these items. If any items are damaged or missi ng, please contact your dealer for assistance. See the note on page 1-3 fo r inform ation ab out the hexagon al lock screws. ERROR POWER PAPER OUT FEED Printer Hexag ona l lock screws Switch cover P[...]

1-2 Setting Up the Printer Connectin g the Ca bles an d Grounding the Pr inter You can connect up to four cables to the printer. They all connect to the connecto r panel on the back o f the printer, which is shown below: Notes: There is a caution label above the drawer kick-ou t connector. Depending on the interface installed, the interface conn ec[...]

Setting Up the Printer 1-3 2. If th e print er h as a serial i nterf ac e, tight en the sc rews on both sides of the c able connector. Note: Your printer has inch-type hex agonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter- type screws using a hex screwdri[...]

1-4 Setting Up the Printer Do not con nect a telepho ne line to th e dra wer kick-out connec tor; ot herwise t he pr inter an d th e teleph one line ma y be d amaged. Plug the d rawer cable i nto the dra wer kick-out connec tor on t he back of the pr inter ne xt to the power supply connecto r. Anschließen der Lade WARNUNG: Eine für den Drucker ge[...]

Setting Up the Printer 1-5 Das Kabel der L ade an die Schnappstec kerbuchse hinten am Drucker ne ben dem Netßzanschl uß anschlie ß en . Grounding the Printer You need a g round wire t o ground you r printer . Make sure t hat the wire is AWG 18 or equival ent. 1. M ake su re that the pr in ter i s turne d off. 2. Connect the g round wire to the p[...]

1-6 Setting Up the Printer WARNING: Make sure that you use the EPSON PS-170 power supply or equivalen t. Using an inc o rrect power supply may c ause fire or electri cal shock. CAUTIONS: When connect ing or disconn e ct ing the power supply from the print er, make sure that the power supply is not plugged into an ele ctrical outlet. Oth erwise you [...]

Setting Up the Printer 1-7 Installing or Replacing the Paper Ro ll Note: Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the pa per glued to the core beca use the printer cannot detect the paper en d correctly. 1. Make sure that the printer is not receiving dat a; otherwise, dat a may be lost. 2. Open the p[...]

1-8 Setting Up the Printer 4. Insert the pap er roll a s shown. 5. Be sure to note t he correct direction that t he paper comes off the roll. ERROR POWER PAPER OUT FEED[...]

Setting Up the Printer 1-9 6. Pull out a small amount of paper, as shown. Then c lose the cover. 7. Tear of f the pape r as shown. ERROR POWER PAPER OUT FEED ERROR POWER PAPER OUT FEED[...]

1-10 Setting Up the Printer Using the Power Sw itch Cover WARNING: If an acci dent occu r s when the po wer switch cover i s attache d, unplu g the power su pply cor d from the o ut let immediatel y. Continued usage may lea d to fire or shock. You can use the encl osed power swit ch c over t o make sure that t he power swit ch is not a ccidentally [...]

Setting Up th e Printer 1-11 2. While holdi ng down the F EED butto n, tur n on the prin ter us ing the switch o n the front of the print er to begin the self t est. The self test pr ints the pri nter settings an d then prints t he following, cut s the paper, a nd pauses. (The PAPER OUT light blinks.) Self t est pr inting . Please press the PAPER F[...]

1-12 Setting Up the Printer Adjustments and Setting s The TM-T88I I Series are set up at the factory to be appropr iate for almost all user s. It d oes, how ever, o ffer some settin gs for us ers wit h special requi rements. It has DI P switches that allow you t o change communicat ion settings, suc h as handshaking and par ity check, as well as pr[...]

Using the Printer 2-1 Chapt er 2 Using the Printer Operating the Control Panels You can contro l the basic pap er feedi ng operations of t he printer with the but ton on the cont rol panel. The indica tor light s help you monitor t he printe r’s sta tus. Control Panel Button The button ca n be disabled by the ESC c 5 comman d. Press the FEED butt[...]

2-2 Using the Printer Panel lights POWER The POWER light is on whene v er the p rinte r is on. ERROR This indica tes an error. See Chapter 3 for information on what to do when this li ght comes on. PAPER OUT This li ght in di cate s th e nea r end of t he pape r roll . Instal l a new paper ro ll and the print er will con tinue pri nting. When the l[...]

Troubleshooti ng 3-1 Chapt er 3 Troubles hooting Troubleshooting This c h apter gi ve s solutio ns to som e printe r prob le ms you m a y have. General problems The lights on t he control pane l do not come on . Make sure t hat the power supply cables a re correctl y plugged i nto the print er, the power unit, and to the power o utlet. Make sure th[...]

3-2 Troubleshooting If there is no paper jam and the pri nter has been printing for qui te a while, the print head may be overheated . If the print head is overheate d, the printer will resume p rinting whe n the head has cool e d (usual ly with in two o r three minut es). If there i s no paper jam and the p rint head is not overhe ated, turn off t[...]

Troubleshooti ng 3-3 Cleaning the print head CAUTIONS: After p rinting, the print head ca n be very hot . Be ca reful n ot to to uch it. A lso let it coo l before you cle an it. Do not damage th e print hea d by touching it w ith your fingers or any hard object. 1. Open the pr inter cover. 2. Clean the thermal element of the print head with a cott [...]

3-4 Troubleshooting To clear a paper ja m, follow t he steps below: 1. Turn the pri nter off and press the cover open button to open the cover. 2. Remove the jammed paper an d put the rol l back in the printer and close the cov er. 3. If pape r is caught in the auto matic cutter and the pr inter cover cannot be opened , open the cutter cov er as sh[...]

Troubleshooti ng 3-5 4. Then turn the knob unt il you see in the opening, as shown in the il lu strat ion belo w. Thi s retu rns the c utter b lade to the normal po sition. Also notice th at ther e is a la bel near the cut ter to assist you. 5. Close the cut ter cover. 6. Open the pr inter cover. 7. Remove the jammed paper. Auto cutter problems The[...]

3-6 Troubleshooting If the auto cutter do es not return to its normal position by itself, follow the steps below to correc t the problem: 1. Pull the cutter cov er toward you so that yo u can rotat e the cutter mot or knob. 2. Fo llow ing th e instru ctio ns on th e labe l, ro tate the knob until t he appears in the hole. 3. Close the cut ter cover[...]

Troubleshooti ng 3-7 Hexa decima l Dump This featur e allows experienced users to see exact ly what data is coming to the p rinter. Thi s can be useful in fi nding software problems. When you t urn on the hex d ump function, t he printer prints all commands and other data in hexadecimal format along with a gui de section to help you find speci fic [...]

Reference Information 4-1 Chapt er 4 Refere n c e Info rm a tion Printing Specific ations Printing m ethod: Thermal li ne printing Dot density: 180 dpi × 180 dpi [the number of dots per 25.4 mm (1”)] Printing d irection: Unid ire ct iona l wi th fric ti on f eed Printing w idth: 72 mm (2.83”), 512 dot po sitions Characters per line (default ):[...]

4-2 Reference Information Notes: Printing speed may be slower, depend ing on the data transmission speed and the comb ination of control commands. There may be variations in printing after switching the mode of the printing speed . To prevent th is for logo prin ting, using a downloaded bi t image is recommended . (Change in printing speed does not[...]

Reference Information 4-3 * CPL = Characters Per Line * Space betwe en charac ters is not includ ed * Characters can be scaled up to 64 times as large as the standard sizes. Paper Spec ifications Stan dard Doub le-he ight Dou ble- width Double-width/ Double- height W x H (mm) CPL W x H (mm) CPL W x H (mm) CPL W x H (mm) CPL Font A 12 x 24 1.41 x 3.[...]

4-4 Reference Information Electrical Charac teristics Note: Maximum 1A for dra wer kick-out d riving Supply v oltage: +24 VDC ± 7% (optional pow er supply: EPSON PS-170) Current consum ption : (at 24V) High speed mode: Mean: Appro ximate ly 1.7A (character font A α -N al l columns printi ng) Peak: Appr oximately 7.7A Low power consumption mode: M[...]

Reference Information 4-5 Environmental Conditions Temperatu re: Operati ng: 5° to 45°C ( 41° to 113°F) Storage: -10° to 50°C (14° to 122°F) (except for p ap e r) Humidi ty: Operati ng: 10 to 90% RH Storage: 10 to 90% RH (except f or pape r)[...]

Dip Switc h and Paper Near End S ettings A-1 Appendix A Dip Switch and Paper Near End Settings Although t he factory sett ings are b est for almost al l uses, i f you have speci al requ iremen ts, you c an change the DIP switch or paper near end set tings. Setting the DIP Switches DIP switch functions Your print er has two sets o f DIP swit ches. T[...]

A-2 Dip Switch and P aper Near End Settings Transmission Speed Transmission Spe ed (BPS)-bits per second 1-7 1-8 2400 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF Set 2 SW Function ON OFF 2-1 Hands h ak ing (B USY cond ition) R eceive buffer full Off line or receive buffer ful l 2-2 Reserved: do not change setti ng s Fixed to OFF 2-3 Selects print d[...]

Dip Switc h and Paper Near End S ettings A-3 Print Densit y Selection Notes: • With the optional RS-485 in terface, DIP switch es 2-7 and 2-8 are disabled. • Changes in DI P sw itch sett in gs (excluding sw it ches 2-7 and 2-8 in terface rese t signals) are recognized o nly when t he printe r power is t urned on or when the printe r is reset by[...]

A-4 Dip Switch and P aper Near End Settings Parallel interface specification Set 1 Set 2 Print Densit y Selection SW Function ON OFF 1-1 Auto line feed Always ena bl ed Always disabled 1-2 Receive buffer capacity 45 bytes 4K bytes 1-3~ 1-8 Unde fined – – SW Function ON OFF 2-1 Hand shaki ng (BU SY c on d it ion) • Receive b uffer full • Rea[...]

Dip Switc h and Paper Near End S ettings A-5 Notes: • Changes in DIP switch settings (exclud ing switch 2-8 interface reset signa l) are recognized only whe n the prin t er po wer is turne d on or when the prin ter is reset by using the interface. If the DIP switc h setting is chan ged after the printer power is turne d on , the chan ge do es no [...]

A-6 Dip Switch and P aper Near End Settings Changing the DIP switch settings If yo u need to chang e settings, foll ow the steps belo w to mak e your changes: CAUTION: Turn off the printer while removing th e DIP switch cover t o prevent an electric sh ort , which can damage the printer . 1. Make sur e the print er is t urned off. 2. Remove the scr[...]

Dip Switc h and Paper Near End S ettings A-7 Adjusting the Paper Near End Detect or The paper near end detecto r detects when p aper is al most gone by measuring t he diameter of t he paper roll . The detecto r has two setting s. Because of va riations i n paper rol l cores, it is not possibl e for the detector to measure exa ctly the length o f pa[...]

EPSO N Sales Subsidiaries B-1 Appendix B EPSON Sales Subsidiaries EPS O N AM E RIC A IN C./ O EM DI V . 2 0 770 M ad r o n a A ve . T orr a n c e , CA 9 0 5 5 9 - 2 84 2 U . S . A. T el : 1-3 1 0-7 8 7- 6 3 00 F a x : 1 - 3 1 0 - 7 82 - 5 3 5 0 E P S ON EU R O P E B . V . P r o f . J .H . B a v i n c k l a a n 5 1 183 A T Amstelve e n The N e t her[...]

B-2 EPSON S a les Subsidiaries EPSON HONG KONG LIMITED 25/F ., Harbor Centr e, 25, Harbor Road, W anchai, Hong Kong T el : 852-2-58 5-4663 Fax : 852- 2-82 7-4 346 EPSON T AIW AN TECHNOLOGY 10f, No. 2 87, Nanking E. Roa d, Sec. 3 & TRADING L TD. T a ipei, T aiwan R.O.C. T el : 886- (0 )2-7 17 -736 0 Fax : 886-(0 )2-718 -9366 SEIKO EP SO N CORP .[...]