Epson TM-T88II manual

TM-T88II Series User’s Manual 400852003[...]

Printer Pa rts and Labels Caution Labels CAUTION: Therma l head is hot . ATTENTION: La t é te thermique est chaude. VORSICHT: Der T herma lkopf ist h eiß. Caut ion lab el abov e for t he dra wer ki ck-out connec tor. E R R O R P O W E R P A P E R O U T F E E D ERROR POWER PAPER OUT FEED FEED Printer cove r Control panel Cutter cover Cover open bu[...]

i Quick Refere nce This Qui ck Refe rence will direct you to key areas of this Operator’ s Manual. Fo r a comple te listi ng of topics, see the Content s. Printer Parts and Labels inside front cover Ordering Paper page ix Where to ord er paper. Setting Up the Printer page 1-1 How to s et up t he printer. Installing and Replacing Paper page 1-7 Ho[...]

ii All rig hts reserv ed. No pa rt of thi s publicat ion may be reproduc ed, sto red in a retriev al system, or transmit ted in a ny form o r by any mea ns, electron ic, mecha nical, photocopying, r ecording, or oth erwise, w ithout the prior writt en permission of Seiko Epson Cor poration. No pate nt liab ility is assumed with respec t to the use [...]

iii EMC and Sa fety Standa rds Applied Product Name : TM-T88II Model Name : M129B The foll owing stand ards are applied only to the p rinters t hat ar e so label ed. (EMC i s test ed usin g the EP SON PS -170 po wer supp ly) Europ e: CE Ma rking Safety: EN6 0950 North Ameri ca: EMI: FCC/ICES -003 Class A Safety: UL 1950/CSA C22. 2 No. 950 Japan: EM[...]

iv CE Marking The p rinter conform s to the follo wing Di rective s and N orms Directi ve 89/336/EE C EN 55022 Cl ass B EN 55024 IEC 61000 -4-2 IEC 61000 -4-3 IEC 61000 -4-4 IEC 61000 -4-5 IEC 61000 -4-6 IEC 61000 -4-11 Directi ve 90/384/EEC EN45501 FCC Compliance Statement For Ameri can Users This eq uipment ha s been te sted a nd found to comply [...]

v GEREÄU SCHPEG EL Gemäß der Dritten Verordnung zum Gerät esicherheitsgesetz (Maschi nenlärminfor mations - Verordn ung-3. GSG V) ist d er arbeit splatzb ezogene Geräus ch-Emissi onswert kl einer al s 70 dB(A) (basiere nd auf ISO 77 79).[...]

vi Quic k Refere nce About This Manual Settin g Up and Using ❏ Chapter 1 contain s informa tion o n unpac king the printe r and set ting it up. ❏ Chapter 2 cont ains infor matio n on us ing the prin ter. ❏ Chapter 3 contain s troublesh ooting information . Reference ❏ Chapter 4 cont ains s pecific ations . ❏ Appendi x A tells how to chang[...]

Introduction vii Introd uction Features TM-T88II Series printers are high- quality POS printers that can print on a paper roll. The print ers have th e following features: Printing ❏ High-speed printing : 28.4 li nes/second (4 .23mm (1 /6”) feed) maximum. ❏ Low-n oise thermal printing. ❏ High r eliabil ity due to a s table me chanism. Appli[...]

viii Introducti on Options and Access ories ❏ EPSON power supply unit, PS-170. ❏ Affixing tapes (model: DF-10). ❏ RS-48 5 inter face b oard can be instal led as a de aler op tion . ❏ Wall hangin g bracket set (WH-10).[...]

In tro ducti on ix Orderi ng Pape r and Supp lie s You can o rder ther mal roll paper from th e supplier i n your a rea. Specified Thermal Roll Paper: NTP080-80 In Jap an: Nakagaw a Seisa kujo 2-5- 21 Nis hiki- Cho Wa rabi- Shi Saitama- Ken 335 Jap an Tel: (0 48) 444-8211 Fax: (048 ) 443-6652 In U.S.A.: Nakagawa Mfg ( USA) Inc. 2305 Lin coln Avenu [...]

x Introduction Other Qualified Suppliers for Thermal Paper The fo llowin g supp liers sell ther mal pap er that may be used if desir ed. Conta ct each co mpany fo r inform ation. Origina l pape r: TF50KS-E Nippon Paper Industry Co ., Ltd. 1-12-1, Y uraku-Cho , Chiyoda-Ku Tokyo 100 Japa n Tel: 03- 3218-8000 Fax: 03-3216- 1375 Origina l pape r: PD 16[...]

xi Contents Chapter 1 Setting Up the Printer Unpackin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Connect ing th e Cable s and Gr ounding the Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Connect ing th e Drawer . . . . . . . . . . . . . . . . . . .[...]

xii Appendix A DIP Switch and Pap er Near End Settings Settin g the DIP Switch es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 DIP swit ch funct ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Chang ing the D IP swit ch sett ings . . . . . [...]

Setting Up the Prin ter 1-1 Chapt er 1 Setting Up the Print er Unpacking The ill ustration bel ow shows the items inclu ded for the st andard specifi cation pri nter. See the note on p age 1-3 for info rmation ab out the h exagonal lock screws. E R R O R P O W E R PAPER OUT F E E D Printer Hexag onal lock screws Switch cover Paper roll (only for th[...]

1-2 Setting Up the Printer Connecting the Cables and Grounding the Printer You can connect up to four cabl es to the printer. They all connect to the connecto r panel on t he back of the p rinter, whi ch is shown below: Note: There is a caution label above the drawer kick-out connector. Depending on the interface installed, the interface connector [...]

Setting Up the Prin ter 1-3 2. If the printer has a seri al interfa ce, tig hten the scr ews on both sides of the cable connector. Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millim eter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver ([...]

1-4 Setting Up the Printer CAUTION: Do not conne ct a telepho ne line to th e drawer kick-out connec tor; otherw ise the printe r and the tele phone li ne may be damaged. Plug the dra wer cable i nto the dra wer kick-out connec tor on the back of th e print er next t o the power s upply conn ector. Anschließen der Schublade WARNUNG: Eine für den [...]

Setting Up the Prin ter 1-5 Das Kabel der Schu blade an die Schnap psteckerbuchse hi nten am Drucker ne ben dem Netßzanschl uß anschlie ß en . Grounding the Printer You need a gr ound wire to gr ound your pri nter. Make sur e the wire is AWG 18 or equival ent. 1. Be sure the print er is tu rned off. 2. Connect t he ground wi re to the p rinter u[...]

1-6 Setting Up the Printer WARNING: Make sure you use the EPSON PS-170 po wer supply or equivalent. Using an inc orrect power supply may cause fi re or electri cal shock. CAUTION: When connect ing or disconnect ing the power supply from the print er, make sure the power supply is not pl ugged into an electri cal outlet. Other wise you may damage th[...]

Setting Up the Prin ter 1-7 Installing or Replacing the Paper Roll Note: Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core, because the printer cannot detect the paper end correctly. 1. Make sur e the pr inter is not receiv ing d ata; otherwi se, data may be lost. 2. Open th e pape[...]

1-8 Setting Up the Printer 4. Insert the pap er roll a s shown. 5. Be s ure to note the cor rect di rectio n that the pa per co mes off t he roll. ERR OR POW E R PA PER O UT F E E D FEED[...]

Setting Up the Prin ter 1-9 6. Pull out a small amount of paper, as shown. Then c lose the cover. 7. Tear of f the pape r as shown. ERROR POWER PAPER OUT F E E D FEED ERROR POWER PAPER OUT F E E D FEED[...]

1-10 Setting Up the Printer Using the P ower Switch Cover WARNING: If an acci dent occu rs when th e power s witch co ver i s attache d, unplu g the power su pply cor d from the o utlet immediatel y. Continued use may lead to fire or shock. You can use the enc losed power swi tch cover t o make sure the power swit ch is not p ressed acc identall y.[...]

Setting Up the Printer 1-11 2. While holding d own the FEED button, tu rn on the printe r using the sw itch on the front of the pri nter to begin the sel f test . The self te st pri nts the printer settin gs and then pr ints th e following, cut s the paper, a nd pauses. (The PAPER OUT light blinks.) Self test printing . Please press the PAPER F EED[...]

1-12 Setting Up the Printer Adjust ments an d Sett ings TM-T88II Series prin ters are set up at the facto ry to be appr opriate for almost all users. There are, however, some settings for users with speci al requirements . Your p rinter has DIP switch es tha t allow you to c hange communicatio n settings , such as handshaki ng and parit y check, as[...]

Using the Printer 2-1 Chapt er 2 Using the Printer Operating t he Control Pa nel You can con trol the b asic paper feeding opera tions of th e printer with the b utton on th e control pa nel. The i ndicator lights help you monito r the print er’s s tatus. Control Panel Button The b utton can be di sable d by th e ES C c 5 comman d. Press the FEE [...]

2-2 Using the Prin ter Panel lights POWER The POWER light is on whenever the print er is on. ERROR This indica tes an error. See Ch apter 3 for inf ormation on what to do when this li ght comes on. PAPER OUT This lig ht indica tes the near end of th e paper rol l. Inst all a ne w paper ro ll, and th e print er will co ntinue p rinting. When th e li[...]

Troubleshooti ng 3-1 Chapt er 3 Troubles hooting Tro ubl esh oot ing This chapter gives solutions to some printer problems you may have. General problems The lights on t he control pane l do not come on . Make sure th e powe r supp ly cab les are corr ectly p lugge d into the printer , the powe r unit, and into t he power o utlet. Make sure power i[...]

3-2 Troubleshooting If there is no paper jam and the p rinter has been pr inting for qui te a while, the print head may be overh eated. If the print head is overheate d, the printer will res ume printi ng when the head has cooled (usua lly within t wo or three min utes). If there i s no paper jam and the p rint he ad is not overhe ated, turn off th[...]

Troubleshooti ng 3-3 Cleaning the print head CAUTION: After pr inti ng, the pr int head c an be ver y hot. B e careful not to to uch it. Also let it c ool be fore y ou cle an it. Do not damage th e print hea d by touching it w ith your fingers or any hard objec t. 1. Open the pr inter cover. 2. Clean the thermal element of the print head wit h a co[...]

3-4 Troubleshooting To clear a paper ja m, foll ow the steps be low: 1. Turn the p rinter off and press the cover o pen button to open the co ver. 2. Remove the jammed pap er, put th e roll ba ck in the print er, an d close the cover . 3. If pap er is caught in the a utomati c cutter and the print er cover cannot be opened , open the cutter cover a[...]

Troubleshooti ng 3-5 4. Then turn the knob until you see in the opening, as shown in the il lustra tion below. This re turns the cu tter b lade to t he normal po sition. Also notice that there is a label near the cutter to assist you. 5. Close the cut ter cover. 6. Open the pr inter cover. 7. Remove the jammed paper. Auto cutter problems The auto c[...]

3-6 Troubleshooting If the auto cutter does not return to i ts normal posit ion by it self, follow the steps below to cor rect the pr oblem: 1. Pull the cutter cover towar d you so that you can rotate the cutter m otor knob . 2. Fo llow ing the instru ctio ns on the label , rotate the kn ob unt il the appears in the hole. 3. Close the cut ter cover[...]

Troubleshooti ng 3-7 Hexa decima l Dump This featur e allows experi enced users to see exactly what data i s coming to t he printer. This can be u seful in finding soft ware probl ems. Wh en you turn on th e hex du mp fun ction, th e prin ter prints al l commands and other data in hexadeci mal format, al ong with a guide se ction to help you find s[...]

3-8 Troubleshooting[...]

Reference Information 4-1 Chapt er 4 Refere nce In forma tion Printing Sp ecifications Printing m ethod: Ther mal lin e print ing Dot density: 180 dpi × 180 dpi [ the number of d ots per 25.4 mm (1”)] Printing d irection: Unid irectio nal w ith fr iction feed Printing w idth: 72 mm (2.83”), 512 dot po sitions Characters per line (default): 42 [...]

4-2 Reference Information Notes: Printing speed may be slower, depending on the data transmission speed and the combination of control commands. There may be variations in printing after switching the mode of the printing speed. To prevent this for logo printing, it is recommended that you use a downloaded bit image. (Changes in printin g speed do [...]

Reference Information 4-3 * CPL = Characters Per Line * Space between characte rs is not inclu ded * Characters can be scaled up to 64 times as large as the standard sizes. Paper Specifica tions Stand ard Doub le-height D ouble-w idth Double-width/ Dou ble-h eigh t W x H in mm (") CPL W x H in mm (") CPL W x H in mm (") CPL W x H in [...]

4-4 Reference Information Electrical Char acteristics Note: Maximum 1A for dra wer kick-out d riving Supply v oltage: +24 VD C ± 7% (o ptiona l power supply : EPSO N PS-170) Current consum ption: (at 24V) High-speed mode: Mean: Appro ximate ly 1.7A (character font A α -N all columns printi ng) Peak: Appr oximately 7.7A Low-power- consumption mode[...]

Reference Information 4-5 Reliability Environmental Conditions Life: Mechanis m: 15,000,000 li nes Ther mal hea d: 100 m illion pulses, 100 km Auto cutt er: 1,500,000 cu ts (End of Life is de fined t o have rea ched the end of its life when it reaches the beginni ng of the W earout Pe riod.) MTBF: 360,000 hours (Failure is defi ned as Random Failur[...]

4-6 Reference Information[...]

DIP Switc h and Paper Near E nd Settings A-1 Appendix A DIP Switch and Paper N ear End Set tings Although t he factory sett ings are b est for almo st all uses, i f you have speci al requ irements, y ou can cha nge the D IP switch or paper near end settings. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches. Th[...]

A-2 DIP Switch and Paper Near End Setti ngs Transmission Speed Transmission Spe ed (BPS)-bits per second 1-7 1-8 2400 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF Set 2 SW Function ON OFF 2-1 Hands hakin g (BUSY cond ition) R eceive buffer full Off line or receive buffer full 2-2 Rese rved : do not change setti ngs Fixed t o OFF 2-3 Sele cts pr int [...]

DIP Switc h and Paper Near E nd Settings A-3 Print Densit y Selection Notes: • With the optional RS-485 in terface, DIP switches 2-7 and 2-8 are disabled. • Changes in DIP switch settings (excluding switches 2-7 and 2-8 interface reset signals) are recognized only when the printe r power is t urned on o r when th e printer is rese t by us ing t[...]

A-4 DIP Switch and Paper Near End Setti ngs Parallel interfa ce specifications Set 1 Set 2 Print Densit y Selection SW Function ON OFF 1-1 Auto lin e feed Always ena bled Always di sabled 1-2 R eceive buffer capacity 45 bytes 4K bytes 1-3~ 1-8 Undef ined — — SW Function ON OFF 2-1 Hand shaki ng (BU SY condit ion) • Receive b uffer full • Re[...]

DIP Switc h and Paper Near E nd Settings A-5 Notes: • Changes in DIP switch settings (excluding switch 2-8 interface reset s ignal) are recognized only when printer po wer is turned on or when the prin ter is reset using the in terface . If t he DI P swit ch setti ng i s changed after printe r powe r is turn ed on, the c hange does not take e ffe[...]

A-6 DIP Switch and Paper Near End Setti ngs Changing the DIP switch settings If you ne ed to change setti ngs, follow the step s below t o make your changes: CAUTION: Turn of f the prin ter befo re remov ing the D IP switc h cove r to prevent an electric sh ort, which can damage the prin ter. 1. M ake sure the pri nter is tu rned o ff. 2. Remove th[...]

DIP Switc h and Paper Near E nd Settings A-7 Adjusting the Pape r Near End Detector The paper near end dete ctor detec ts when paper is almost gone b y measuring t he diameter of t he paper ro ll. The detector ha s two settings. Because of vari ations i n paper rol l cor es, it is not poss ible for t he dete ctor t o meas ure t he ex act le ngth o [...]

A-8 DIP Switch and Paper Near End Setti ngs[...]

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Printed in Japan 1999.12[...]