Epson TM-U200 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Epson TM-U200. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Epson TM-U200 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Epson TM-U200 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Epson TM-U200, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Epson TM-U200 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Epson TM-U200
- nombre de fabricante y año de fabricación del dispositivo Epson TM-U200
- condiciones de uso, configuración y mantenimiento del dispositivo Epson TM-U200
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Epson TM-U200 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Epson TM-U200 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Epson en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Epson TM-U200, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Epson TM-U200, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Epson TM-U200. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Re tu rn to m ain men u TM-U200 Series (Type A) Opera tor’s Manual Using th is online operato r’s guid e The words on the l eft side of th is screen are b ookma rks for all the topics in thi s gu ide. Use th e scro ll bar next to the book marks to find any topic you want . Click a bookmark to ins tant ly jump to its topic. (If you wish, you can[...]

  • Página 2

    TM-U200 Series (Type A) Operator’s Manual 400898901[...]

  • Página 3

    Note: Everythin g i n this manua l applies to the TM -U210 pr in ter. Printer parts and Labels Printer cover Draw er kic k-o ut conne ctors Power co nnector Interface Connector DIP s witc hes Power swi tch Model w ith Seri al Interface Mode l wit h Parallel In terface Journal t ake-up spool[...]

  • Página 4

    Control panel Caution Labels CAUTION: Head cover and prin ter head are hot. CAUTION: Caut ion la be l for dra wer kick -out . Instruction Label PAPER FE ED button ERRO R lig h t POWER l ight PAPER O UT lig ht[...]

  • Página 5

    i All rig hts reserved . No part of this pu blication may be repr oduced, stored in a retr ieval sys tem, or tran smitte d in any form or by any mea ns, me chani cal, photocopying , recording, or otherw ise, without the prior w ritten permis sion of Se iko Epson C orpora tion. No pat ent li ability is ass umed wi th res pect t o the use of the info[...]

  • Página 6

    ii FCC CLASS A FCC Compliance Statement For Amer ican U sers This eq uipment ha s been te sted and found to com ply with the lim its for a Class A digital dev ice, pursuant to Part 15 of the FCC Rules. These limi ts are designed t o provide reas onable protection a gainst harmful in terference when the equipment is operated in a commercial environm[...]

  • Página 7

    iii Product Name: Printer Model Name: M119A This printer conforms to the following Directives and Norms: Directive 89/336/EEC EN 55022 (1987 and 1994 2nd/1995) Clas s B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988) Directive 90/384/EEC EN45501: (1992) DECLARATION OF CONFORMITY[...]

  • Página 8

    iv Introductio n Features The TM-U200 Seri es Type A printer i s one-station printer for ECR and POS use that can pr int the result s of we ighing or measuring . TM-U200 Seri es (Type A) has the foll owing 2 types . • Two - color wi th a s e ria l i n terfa ce • Two -col or wit h a pa ra lle l inte r fac e The main fe atures of the T M-U200 Ser[...]

  • Página 9

    v About This Manual Setting Up and Using ❏ Chapter 1 contain s informa tion o n unpac king the printe r, settin g it up, running the self test, an d setting the DIP sw itches. ❏ Chapter 2 cont ains inform ation o n using the pri nter. ❏ Chapter 3 contains t roubleshooting information . Reference ❏ Chapter 4 con t a ins spe c ifi ca tio n s.[...]

  • Página 10

    vi Contents Chapter 1 Set ting Up the Printer Unpackin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Selecting the Pla ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Attach ing the Pa per Roll Nea r-End D[...]

  • Página 11

    Setting Up the Printer 1–1 Chapt er 1 Setting Up the Printer Unpacking When you unpack the TM-U200 Seri es Type A pri nter, mak e sure you have these i tems. If any item is missing o r damaged, plea se contact your deale r for assistance. Note: See the Note on page 1 -5 for information on the screws. Selecting the Pla ce Place the p rinter on a s[...]

  • Página 12

    1–2 Setting Up the Printer The print er shoul d be instal led so that it does not move or vi brate during paper cutt ing or the d rawer kick-out operation. Fastening tape is ava ilable as an op tion. Attaching the Paper Roll Near-End Detector (Option) If you do not have a paper rol l near-end d etector or do not want t o attach i t, skip this sec[...]

  • Página 13

    Setting Up the Printer 1–3 3. Two spacers a re included with t he near-end detector. See the illustrat ion below, a nd decide whether or not you want to use them. Use them if you want th e near-end dete ctor to be triggered when distance A is 3 t o 4 mm (0.12 to 0.1 6”); otherwise i t will be trigger ed when distance A is appr oximately 6 mm (0[...]

  • Página 14

    1–4 Setting Up the Printer 5. Connect the co nnector of the detector to CN11 on t he printer. Position the cable as shown in the illustrat ion. 6. Replace the co ver and fasten it wit h the four screws.[...]

  • Página 15

    Setting Up the Printer 1–5 Connectin g the Printe r to the Com puter You need an ap propriate seri al inter face or pa rallel inter face cable to connect your c omputer to the p rinte r (null modem seri al or IEEE 1284 par allel). The Model wit h Ser ial Interf ace 1. Make sure t he printer and computer a re turned of f. Then plug the cable int o[...]

  • Página 16

    1–6 Setting Up the Printer The Model with Parallel Interface 1. Make sure t he printer and computer a re turned of f. Then, plu g the cable int o the connector on the printer, as sho wn. Note: Squeeze the wire clips on the p rinter together until they lock in place on both sides of the connector. 2. Connect the ot her end of the cable t o the con[...]

  • Página 17

    Setting Up the Printer 1–7 Plug the d rawer cable i nto the dra wer kick-out connec tor on the bottom of the pri nter next to the comp uter interface co nnector. CAUTION: Do not con nect a telepho ne line to the dra wer kick-out connec tor; otherw ise the print er an d th e tele phon e li ne may be d amaged. Model with Serial Interf ace Model wit[...]

  • Página 18

    1–8 Setting Up the Printer Den Druck er an die Lade anschließen Das Kabel der L ade an die Schnappstec kerbuchse (neben der Schnittst ellenbuchse) an der Unter seite des Dru ckers anschließ en. ACHTUNG: Kein Tel efonkab el an die Schnappste ckerbuch se anschl ießen.[...]

  • Página 19

    Setting Up the Printer 1–9 Grounding the Printer You need a gr ound wire to gr ound your p rinter. Ma ke sure the wire meets th e specificati on below. Thickness of wire: AWG 18 or e quivalent Diameter o f terminal to be attached : 3.2 1. Make sure t hat the pri nter is tur ned off. 2. Connect the g round wire to the printer using the FG screw on[...]

  • Página 20

    1–10 Setting Up the Printer Conne cting th e Po wer S upply This pri nter requir es an externa l power supp ly. Be su re to use a power supp ly that mat ches the specifica tions liste d under “Electr ical Specificat ions” in Chap ter 4. WARNING: Using an in correct po wer supply may cau se fire or electri cal shock. CAUTION: When connect ing [...]

  • Página 21

    Setting Up the Pri nter 1– 11 1. Make sur e the print er and power supply are tu rned off. 2. Plug the p ower supply’s c able into the printer ’s connector as shown below. Note that the flat si de of the connect or faces down. 3. Plug the p ower supp ly’s cord into a n outlet. ❏ If you ever need to remove the cable, unp lug the power supp[...]

  • Página 22

    1–12 Setting Up the Printer Installing the Ribbon Ca ssette CAUTION: Never tur n the ribbon casse tte’s feed kn ob in the opposite directi on of the arrow marked on the ca ssette; other wise the ribbon cassette may be damag ed. Do not replace t he ribbon cassette while you are using the prin ter. If the pr inter is r eceiv in g dat a w hen you [...]

  • Página 23

    Setting Up the Pri nter 1– 13 Not e: Make sure the ribbon is installed between the print head and the platen without wrinkles or creases.[...]

  • Página 24

    1–14 Setting Up the Printer 5. Turn the ribbon casset te’s knob 2 or 3 times in the d irection of the arrow again to ta ke up any sla ck in the ri bbon. 6. Close the aut o cutter by u sing the tab. 7. Close the pr inter cove r. To rem ove the ribbon cassett e, fo llo w th e st eps b e low. 1. Be sure the printer i s not receiv ing data. 2. Open[...]

  • Página 25

    Setting Up the Pri nter 1– 15 Installing the Paper Roll CAUTION: Be sure the pri nter is not r eceivin g data when you repl ace a paper r oll. If there i s data , print ing wil l start. Notes: Be sure to use roll paper that meets the specifications. (See “Paper Specificati ons” in Ch apte r 4. If you use roll paper with the paper glued or tap[...]

  • Página 26

    1–16 Setting Up the Printer 3. Insert the pape r roll. Note: Be sure to note the correct direction that the paper comes off the roll, as shown below.[...]

  • Página 27

    Setting Up the Pri nter 1– 17 4. Open the aut o cutter by pul ling the t ab up and towar d you.[...]

  • Página 28

    1–18 Setting Up the Printer 5. Hold bo th edge s of the pap er and i nsert i t straight into the paper s lot. The prin ter feeds the paper automatica lly. 6. When using a 2-pl y roll paper , remove the j ournal tak e-up spool from t he printer, and insert the end of the paper into the spool as shown below. B e sure that lengt h of A is between 4 [...]

  • Página 29

    Setting Up the Pri nter 1– 19 7. In se rt th e jour nal ta ke -u p spoo l in the pri n ter. 8. Cut the rec eipt paper (when using a 2-pl y roll pape r) on the manual cutt er. 9. Close the aut o cutter by u sing the tab. B e sure to check a gain that the l eft side of the paper is aligned with the spool ’s flang e as shown below. 10. Close th e [...]

  • Página 30

    1–20 Setting Up the Printer 2. Cut the jo urnal a nd receipt paper as shown in the il lustra tion below. 3. Remove the paper t ake-up spo ol from the printer. 4. Re m o ve t h e pape r rol l from the pr inte r. 5. Press the FEED butto n to remove the remaining paper. Note: Do not pull the remaining paper in the opposite direction of paper feeding[...]

  • Página 31

    Setting Up the Pri nter 1– 21 Note: Be sure to install the ribbon cassette and the paper roll before you run the self test. 1. To p erfor m the se lf test, h old do wn th e FEED button whi le you turn on the p rin ter w ith t h e pow er sw i tch . 2. The print er prints the current p rinter sett ings, and t hen the PAPER OUT light bli nks to i nd[...]

  • Página 32

    1–22 Setting Up the Printer 2. Turn the p rinter over a nd remove the D IP switch acce ss cover, as shown below. 3. There are two set s of switches. Use tweezers or another nar row tool to move the switches. 4. Use the following tables to set t he DIP switches. Numbers starti ng wi th 1 ar e in the first se t, an d n umbe rs star ting with 2 are [...]

  • Página 33

    Setting Up the Pri nter 1– 23 CAUTION: Do not change the sett ings of swi tches 2-2, 2-3 , 2-5, and 2- 6. Changing th ese settings may cause inf erior print quali ty. Model with Parallel Interface DIP-Switch Functions 1-6 Parit y selec ti on Even Odd 1-7 Baud rate 4800 BPS 9600 BPS 1-8 Bu sy co ndit ion Sets the printer to go BUSY when the receiv[...]

  • Página 34

    1–24 Setting Up the Printer CAUTION: Do not change the sett ings of swi tches 2-2, 2-3 , 2-5, 2-6, an d 2-8. Cha nging these setti ngs may cause infe rior prin t quality. 5. Replace the D IP switch cover a nd secure it with the sc rew. Note: DIP switch settings are effective only when the power is turned on or the printer is reset with the interf[...]

  • Página 35

    Setting Up the Pri nter 1– 25 Using the Power Sw itch Cover You can use the provided power switc h cover to pr ote c t the power switch from acc idental or improper oper ation. Atta ch the cover a s show n i n the illust rati on be low. You can turn the power on or off with the swit ch cover att ached by insert ing a poin ted object (like a b all[...]

  • Página 36

    1–26 Setting Up the Printer Affixing the Fastening Tape (Option) Two sets of tape are inclu ded as an opt ion to fasten y our print er to a countert op or o ther surface. Fo llow the steps be low: 1. Clean the cou ntertop or ot her surface wh ere the prin ter will be insta lled. 2. Peel the green back ing paper o ff of one side of each o f the tw[...]

  • Página 37

    Using the Printer 2-1 Chapt er 2 Using the Printer Operating the Control Pa nel You can feed pa per with the button on t he control p anel. The indic a tor l ig hts he lp y ou moni tor t he pr in ter’s st atu s . Switch The power swi tch on the front of the prin ter turns th e printer o n and off . Button FEED Press the FEED butt on once to ad va[...]

  • Página 38

    2-2 Using the Printer Indicator lights The contro l panel li ghts provid e information o n printer c onditions. POWER (Gre en) The POWER light is o n wh en pri nte r pow er is on. PAPER OUT (Red) This lig ht is on when the paper rol l is at the e nd or near t he end. This light bl inks in the fol lowing cases. When it blinks, press the FEED button.[...]

  • Página 39

    Using the Printer 2-3 CAUTION: The pr int h ead be com es ver y hot d uring prin ting. A llo w it to cool be fore you r each into th e printer . Note: The power switch and F EED button can also be u sed to start the self test.[...]

  • Página 40

    Troubleshooti ng 3-1 Chapt e r 3 Troubles hooting Troubleshooting This c ha p ter gi ves solu tion s to some o f the mo re co m m on pr in ter prob lem s. General problems The light s on the cont rol pan el do no t com e on . Make sure t he power supply ca bles are correct ly plug ged into the print er, th e AC a dap ter , and to the po wer outl et[...]

  • Página 41

    3-2 Troubleshooting The ERROR light is off, but noth ing is printed . Try to run the self test to check that the pr inter works pro perly . See the self test instructions in Chapter 1 to run the self test. If the sel f test does no t work, conta ct your dealer or a quali fied servic e perso n. If the self test works properl y, check the fol lowing:[...]

  • Página 42

    Troubleshooti ng 3-3 A line of dots is missing in the printout. The print head may be damag ed. Stop pr inting and cont act your dealer o r a qualifi ed service p erson. Removing jammed paper Follow t hese steps to cl ear a paper jam: CAUTION: The pr int h ead be com es ver y hot d uring prin ting. A llo w it to cool be fore you r each into th e pr[...]

  • Página 43

    3-4 Troubleshooting 3. Re m o ve t h e pape r rol l from the pr inte r. 4. Open the aut o cutter by pul ling the t ab up and towar d you. 5. Re m o ve t h e jam m e d pa per by pullin g it in the d irect ion o f paper feed ing. Note: Do not pull the j ammed paper in the opposi te direction of p aper feeding. 6. If p aper still r e main s i n the pr[...]

  • Página 44

    Troubleshooti ng 3-5 8. Loosen the screw securi ng the print head cover. Turn the screw only until you can tilt i t as shown i n the illu strati on. Note: Do not remove the screw from the print hea d cover.[...]

  • Página 45

    3-6 Troubleshooting 9. Lift up the prin t head cov er. 10. Remove all t he jammed pa per. Note: Do not pull the j ammed paper in the opposi te direction of p aper feeding. 11. Replace the p rint head c over and secure it with the scr ew. 12. Replace the r ibbon cassette and close the a uto cutter .[...]

  • Página 46

    Troubleshooti ng 3-7 13. If the aut o cutter blade is not in its normal position (i f you can see the blade i n the auto c utter slit , the blade i s not in the normal pos ition), insert a screwd river to the right si de of the auto cut ter and tur n the gear in side to move the bla de to the normal pos ition. 14. Replace the p aper roll and close [...]

  • Página 47

    3-8 Troubleshooting To use the hex dump fea ture, follow these st eps: 1. After yo u make sur e that t he print er is off, set DI P switch 1- 2 to ON . 2. Tu rn on the pr int er wh ile you hold do wn th e FEED button; then releas e and press the FEED button qui ckl y. Note: Releasing and pressing the FEED button should be perf ormed before the prin[...]

  • Página 48

    Reference Information 4-1 Chapt er 4 Refere n c e Info rma tio n Printing Specific ations Note: When printing exceeds the allowable print du ty cycle, the printer automatically stops printing. In this case, the printi ng speed described above is not guaranteed. When selecting red-color or 2- color (black/red) combination printing, the printing spee[...]

  • Página 49

    4-2 Reference Information Char acter Speci f icat ions CPL = C haracters per line CPI = Ch aracters per i nch LPS = Lines p er second ANK = Al phanum eric char acters Note: • The de faul t is 7 x 9 font. The do t spacing be tween ch aracters fo r 3-dot spa cing in half dot units an d 2-dot spac ing in ha lf dot units depend on th e DIP switch set[...]

  • Página 50

    Reference Information 4-3 Paper Spec ifications Paper feed m et ho d: Frict ion fee d Paper fee d pitch : Default 4.233 mm (1/6 inch) Can be set in u nit s of 0.17 6 mm (1/144 inch) by the ESC 2 and ES C 3 commands. Paper feed speed : Approximat ely 25 line s/second (4.17 inches/second) (continu ous feeding) Paper size and weig ht: Normal pape r (s[...]

  • Página 51

    4-4 Reference Information Pressure sensitive pa per Maximum 1 ori ginal + 1 cop y Size: Width 76 mm ± 0.5 mm (3.0" ± 0.02") Maximum outside diameter: 83 mm (3.27") Thickness: 0 .05 to 0. 08 mm (.0020 to .0031") (Total thickness should be a 0.2 mm or less combinati on of 0.05 to 0.08 mm sheet.) Recommend -ed pa per: MI TSUBISHI[...]

  • Página 52

    Reference Information 4-5 Electrical Specifica tions Packaged AC adap ter: One of the foll owing 5 AC a dapters is selecte d, dependi ng on loc al power: Note: The power supply may not be includ ed with the printer with serial interface. Voltage ou tput ra ng e 24 - 30 V a t 1.2 A Cur rent c ons umpti on Operati ng : Average 43 W (excludin g driv i[...]

  • Página 53

    4-6 Reference Information Reliability Life: Mecha nism 7,500,000 lin es Print head: 150 mil lion chara cters (at an a verage of 2 dots/wi re per character .) Auto cutter: 800,00 0 cuts End of life is d efined as the poi nt at which the pr inter reac hes the beginning of t he Wearout Peri od. Recommended paper must be used. MTBF: 180,000 hours Failu[...]

  • Página 54

    Reference Information 4-7 Environmental Conditions Temperatu re Operati ng: Storage: 0 to 5 0 ° C (32 to 122 ° F) (when the temper ature is 34 ° C or more, ther e is a lim it at ion fo r th e hum i dity . Refer to the figure in the next pa ge.) –10 to 5 0 ° C (14 to 122° F) (except for pap er, and a ribbon) Humid ity Operati ng: Storage: 10 [...]

  • Página 55

    4-8 Reference Information Int erfa ce S pec i fica ti ons Note: The interface is a factory-installed option. One of the following interfaces is already installed: RS-232, RS-4 85, or parallel. See the EPSON TM-U200 Series (Type A) Specification for details. Drawer Kick-out Sp ecifications Serial interface: RS-232 compat ibl e or RS-485 compatibl e [...]