Fluke Network Router manual

OER NetWatch User’s Guide Version 1.6 Aug ust 20 07 Copy right 2001, 2005, 2007 Fl uke Co rporatio n. A ll rights r ese rved. All pr odu ct na mes a re t radem arks of thei r res pec ti ve comp ani es. w.flukenetworks.com[...]

User’s Guide – version 1.6 NetWatch 2 Sof tw are Lice nse A gree ment This is a legal agree ment between you (“You ”/ “th e End User””), and Flu ke Corpo ration , a Washingto n corpo ration, i ts subsidi aries and affiliates, in clud ing Flu ke Networks ( “Fluke”), with offices at 692 0 Seaway Boulevard, Evere tt, Washington, 9820[...]

User’s Guide – version 1.6 NetWatch 3 written ma terials accompany ing the Product. You shall not remove or alter Fl uke’s copy right or other intellec tual property rights notices included in the Product or in an d any associa ted documentation. Yo u must notify Fluke fort hwith i f You be come awar e of any unauthor ized us e of the Pro duc[...]

User’s Guide – version 1.6 NetWatch 4 9. TERMINATI ON Either party shall be entitled f orthwith to term inate this A greement by w ritten notice if the other Party comm its any material breach o f any of the p rovisi ons of th is Agreement and, fails t o remed y the same with in sixt y (60) d ays after receipt of a writte n notice from the non-[...]

User’s Guide – version 1.6 NetWatch 5 14.2 T his A greem ent is pe rsonal t o You a nd Yo u shall not as sign, sub-L icens e or othe rwi se tra nsfer this Agreement or an y part of your ri ghts or obligation s hereund er whether i n whol e or in part save in accordan ce with this A gre ement a nd with the pri or w ritte n consent of Fl uke and [...]

User’s Guide – version 1.6 NetWatch 6 Appendix 1 to End User License Terms and Conditions for Fluke Support and Maintenance Service 1. Definitions 1.1 In this Agreement an d in th e Schedu les her eto, save where th e cont ext so admits o r requ ires, the following de finitions shall have the following mea nings: “Intellectual Property Rights[...]

User’s Guide – version 1.6 NetWatch 7 foregoing, VA T, excise tax, tax on sales, property or use, import or other duties w hether levied in res pect of this Agreement , the Su pport Ser vices or o therwise. 4. Undertakings by You You unde rtak e: 4.1 To m aintain a ccura te and up to date records of the num ber and l ocati on of a ll copie s of[...]

User’s Guide – version 1.6 NetWatch 8 terminatio n and any obligat ions which expressl y or by impli cation are int ended to co mmence or cont inu e in effect on or after termination. 9. Confidential Information and Security 9.1 During and a fter this A greem ent, the Partie s wil l kee p in conf idenc e and use only for t he purpos es of this [...]

User’s Guide – version 1.6 NetWatch 9 Schedule Support Services 1. Support Hours The Support H ours during which Fluke shall s upply the S upport Serv ices shall be betw een 9.30a m and 5pm on Workin g Days. 2. Su pport Services Fluke shall provide You during the Support Hours w ith: 2.1 . techni cal advice an d assistan ce by teleph one, facsi[...]

User’s Guide – version 1.6 NetWatch 10 Content s SOFTWA RE LICENSE A GREEMENT 2 CONTENTS 1 0 CHAPTER 1 – INTRO DUCTION 13 Overvie w 13 Key Product Features 13 Mini mum System Requirements 13 Ins talling N etWatch 13 Accessing the User Interface 14 Service 14 Details 14 Architecture Overview. 14 NetWatch Monito ring Syste m 15 NetWatch Databas[...]

User’s Guide – version 1.6 NetWatch 11 Saving Configu ration S et-up 25 Usin g a NetWatch V isual 25 View Node A larms 25 View Node R eports 25 Using Node Tools Su bmenu 25 View Traffic betw een 2 N odes 26 Node Col our Code S ystem 26 Link Colour C ode System 26 CHA PTER 4- THE A LERTING SYSTEM 27 How NetWatc h Alerti ng Work s 27 What Can Tri[...]

User’s Guide – version 1.6 NetWatch 12 The Receive SNMP Notifications service 38 Configu ring se rvices 38 CHAPTER 9: S ECURITY 39 Level s of Secur ity 39 Enabling Security 39 A PPENDIX A : SNMP 40 MIB s 40 OIDs 40 Communities 40 Notific ations 41 The Windows snmptrap.exe service 41 Wind ows 2000 41 Windows NT 41 Configu ring SNMP on a Cisco R [...]

User’s Guide – version 1.6 NetWatch 13 Chapter 1 – I ntrodu ction Overv iew NetWat ch is a web based man agement p rodu ct tha t pro vides a v er y detailed amoun t of network information through an intuitive, easy to understand graphical interface. Key Product Features  Monitors Network devices reporting on status, alerts and utilisation.[...]

User’s Guide – version 1.6 NetWatch 14  NetWat ch uses t he M ySQL datab ase to store co nfi guratio n and hi stori cal informatio n. This is the larg est part of NetWa tch, so you may w ish to install it on a drive other then your system drive. To do this select "custom" from the set-up type screen. Then choose "MySQL" a[...]

User’s Guide – version 1.6 NetWatch 15 Net W atch M onitori ng Syst em The monitor ing system is the core eleme nt within NetWatch . It performs the work of monitoring the status of the services provided by a device and keeps track of the amount of traffic going in and out of various channels on that device. It also acts as a receiv er to SNM P[...]

User’s Guide – version 1.6 NetWatch 16 Net W atch Da tabase MySQL was s trat egic all y chosen as t he dat abase for Net Watch becaus e of t he speed with which it p erforms SQL queries. It also handles connections very efficiently, thus making it ideal f or a web based product like NetWatch. The database stores all NetWatch configuration data [...]

User’s Guide – version 1.6 NetWatch 17 Chapter 2 – Net W atch Configuration To configure NetWatch click the “Administration” button on the welcome screen. Global Sy st em Setting s These ar e setti ngs th at affect the op erati on of th e who le NetW atch s ystem. If you installed NetWatch into a folder other than the defa ult, ple ase en[...]

User’s Guide – version 1.6 NetWatch 18 Settin g up a Dev ice The process of setting of a network device for monitoring is done in a very intuitive and easy to use ‘Configuration Wizard’ with five simple steps. ‘Next’ and ‘Previous’ buttons are provided for navigation within the wizard. Step 1. Speci fying Devi ces. This step involve[...]

User’s Guide – version 1.6 NetWatch 19 If you are unhappy with the devices you have added, clicking on the ‘Reset Device List’ button will clear the list. Once you have loaded y our device(s) you may pro ceed to step 2 by clicking the ‘Next’ button. Step 2. Select Service Types This step involves selecting the types of NetWatch service [...]

User’s Guide – version 1.6 NetWatch 20 For more information on SNMP for the Interface Test or Trap Reception, see Appendix B: SNMP . Further details of each service type can be found be clicking its related ‘info’ link. To change the default values for timeouts and expected response times, click the ‘configure’ link beside the service t[...]

User’s Guide – version 1.6 NetWatch 21 At any time before you finish the wizard, the Configured? Column on Step 4 keeps track of what devices have been edited in this session. The Editing Devic e window, described below, will pop up when you edit a device or devices; if you edit any devices y ou must click on ‘Finish’ on this screen when yo[...]

User’s Guide – version 1.6 NetWatch 22 A service can b e managed or unmanaged using the provided c heckbox . If a service is unmanaged this means it will not be polled for status information. The polling interval is the amount of time between polls. You can increase this to reduce th e amou nt of net work traffi c created b y NetW atch. The Ave[...]

User’s Guide – version 1.6 NetWatch 23 Chapter 3 – Net W atch V isualisation NetWatch provides a unique way to visualise your network, by creating a network visual over a background image. The background can be any image in the form of a gif, jpg or jpeg file. Managing Vis ual Backgrounds A visual can use any graphic image as a background. Th[...]

User’s Guide – version 1.6 NetWatch 24 To Chang e the Back ground i mage o f a Visual - Navigat e to the Background Adm in secti on - Click the C hange Map button next the visual whose background you wish to change. - Select t he desi red back grou nd im age and cli ck OK . Drawing the Visua l A NetWatch visual allows your Network to be viewed [...]

User’s Guide – version 1.6 NetWatch 25 Set the default action t aken on cl icking a NodeLi nk. The default action taken when left-clicking a nodelink in viewer mode can be defined here in edit mode. This can be a built-in or user defined action. - Right-cl ick th e nod e and s elect Set Def ault A ction . - Select t he actio n to be ex ecut e[...]

User’s Guide – version 1.6 NetWatch 26 View Traffic bet ween 2 N odes - Right click on the desired link - Select ‘ Show Utilisation’ f rom the menu. Node Colour Code System Green: No alarm s Prese nt and all managed servi ces ar e cur rentl y up. Yellow: Alarms are Pr esent . (View Nod e Alar ms. ) Red: One or more of the managed services o[...]

User’s Guide – version 1.6 NetWatch 27 Chapter 4- The Alerting S ystem Ho w NetWat ch A lerting Wor ks NetWat ch can thr ow aler ts w hen cert ain even ts oc cur or if t hres holds are exceeded on the network. When an alert is thrown, it is logged to the database and displayed on the http reports and indicated on the NetWatch visuals. It can al[...]

User’s Guide – version 1.6 NetWatch 28 To add or edit a service alert for a new device, when you get to the Discovery stage with d iscover y compl ete, ed it th e required devi ces and select t he s ervices o n whi ch you want to configure the alerts. Click Edit S ervices to show the Con fi gure Servic es window. The bottom section of this wind[...]

User’s Guide – version 1.6 NetWatch 29 Setting up Alert Controlle rs To set up Alert Controllers go to the Confi gure Alarms page in the Ad min section. This will give you the following options  SNMP Notifica tion Alerts  Service List A lerts  Respon se Tim e Alerts  Status Chang e Alerts  Utilisation Ale rts The opt ions wi thin[...]

User’s Guide – version 1.6 NetWatch 30 Chapter 5: Th e Re portin g S ystem NetWatch p rides itself on its ability to report on network status anyw here at anytime. All NetWatch reports can be viewed through an I nternet browser and are 100% web based. This enables the user to view reports on the move instead of being tied down to a centralized [...]

User’s Guide – version 1.6 NetWatch 31 and press the show configuration button. This will show all the managed – unmanaged interfaces and service s on the device in a report forma t along with its configured elements, such as alerting options. Sy slog Messages NetWat ch s yslog report s sho w a list of syslog mess ages receiv ed b y the syste[...]

User’s Guide – version 1.6 NetWatch 32 Chapter 6: S yslogs The Syslog protocol is an event notification protocol that allows a machine be it a Server, Hub, Switch or Router to send event notification messages to ‘event message collectors’ -also known as ‘Syslog servers’. Sy slogs and Net Watch NetWatch h as its own built in fu lly featu[...]

User’s Guide – version 1.6 NetWatch 33 Chapter 7: Utili ties Backing u p the d atabase f rom the web inte rface To back up y our databas e from the web front end you need to open the b ackup control from the u tilities section. T his brings up Ne twatch Backup screen. Enter i n a fold er on the server to backup to, or y ou can leave this blank [...]

User’s Guide – version 1.6 NetWatch 34 of maps containing a device with this address will be displ ayed. The device name corresponding to that IP address will also be shown. Settin g up a li cence A NetWatch licence is requir ed to run NetWatch continuously. You w ill receive the licence, either in a binary file o r in ASCII hex code format. To[...]

User’s Guide – version 1.6 NetWatch 35 Chapter 8: Ser vices, Disc overy and Pollin g If you are new to configuring NetWatch, please refer to Chapter 2, “Configuration” for a step-by-step guide to setting up devices before reading this chapter. This chapter describes in detail the operation and advanced configuration of the various ty pes o [...]

User’s Guide – version 1.6 NetWatch 36 This service type is one of the most powerful supported by NetWatch. Along with testi ng the stat us of an int erface, a s ervi ce can b e co nfigured to r ead usa ge information for the interface. This allows you to create graphs of bandwidth utilisation for an interface, and allows the map applet to colo[...]

User’s Guide – version 1.6 NetWatch 37  Test Co mmunity: Thi s p erforms a s impl e ‘SNM P Get ’ to ensu re the correct SNMP communit y string has been configured for this particular device .  Management P olicy: This allows you to decide what tasks will be carried out by each se rvice created by the agent . You c an cho ose whi ch se[...]

User’s Guide – version 1.6 NetWatch 38 The Ping Respon se Test se rvice This is one of the simplest service types NetWatch supports. On discovery a single ser vice i s creat ed t hat checks the d evice is resp ondin g to an ICMP ec ho request. This is the same test carried out when you use the “ping” command line tool present in virtually e[...]

User’s Guide – version 1.6 NetWatch 39 Chapter 9: Secu rit y Three lev els o f securi ty a re availab le i n NetW atch. Each level all ows acc ess to different NetWatch functions. Lev els of Security The levels of security are Administrator, Operator and Viewer. The Administrator has access to a ll NetWatch functio ns, including security admini[...]

User’s Guide – version 1.6 NetWatch 40 A ppendix A : SNMP SNMP, or Simple Network Management Protocol, is a widely used standard that allows network management software to query network devices for status and information regardless of the type of device and t he software it runs. The orig in al SNMP developed in 1988 is defined in RFC 1157, and[...]

User’s Guide – version 1.6 NetWatch 41 the device with each SNMP request. If you are not sure of the communities on a particular device a good guess for the read-only communit y is “public”. Notifications A notifica tion or trap is a small message sent by an SNMP agent to a manag ement station to inform the management station o f an event t[...]

User’s Guide – version 1.6 NetWatch 42 Configuring SNMP on a Cis co Router The following instructions descr ibe how to configure SNMP on a Cisco router running I OS. Care must always be taken when editing router configuration. If in doubt , consult your network engineer. 1. Telnet to th e router: C:> telnet <router address> User Acces[...]

User’s Guide – version 1.6 NetWatch 43 Cisco Information on SNMP - www.cisco.com/warp/public/535/3.html[...]

User’s Guide – version 1.6 NetWatch 44 Appendix B: Ne tW atch A nd IIS NetWat ch can b e confi gured t o use IIS as its defau lt web server. To achi ev e this the follow ing instructions mu st be complete d. We strongl y reco mmend th at, if the IIS server is to be a ccessi ble f rom the i nter net, th at all s ervice p ack s and security patch[...]

User’s Guide – version 1.6 NetWatch 45 11. Due to the security considerations with IIS, we strongly recommend that you install all of the availab le II S security patc hes available fro m Microsoft. More information on this can be found from http://support.microsoft.com[...]

User’s Guide – version 1.6 NetWatch 46 Appendix C: I ntegr ating N etw atch an d Net fl ow T racker Firstly it is important to note that Netwatch a nd Netflow Tr acker must be installed on two separate ser ver machines. The integration of the two products is done thru the use of Netwatch Visuals. Once bot h Netflow Tracker and N etwatch are ful[...]

User’s Guide – version 1.6 NetWatch 47 Appendix D: A uto Dis co ver y Given a s tarting IP addres s and appropria te community string s NetWatch will automatically discover your networ k and allow you to add devices found as NetWatch devices. Netwatch uses 2 different methods to discover your network. One can use one of the methods individually[...]

User’s Guide – version 1.6 NetWatch 48 IP Addr ess Rang e Filters With this ty pe of f ilter only devic es within a spe cified IP a ddress ra nge will be discovered.[...]

User’s Guide – version 1.6 NetWatch 49 A ppe ndix E: Third Party Sof tw are NetWatch makes use of some third party libraries, distributed under various licenses. jspSmartUpload This product includes software developed by Advantys ( http:/ / www.a dva ntys .c om ), distributed under the Advantys Freeware license contract, a copy of which is avai[...]