Franklin U600 manual

www . s p r i n t . co m User Guide ©20 1 0 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the pr ope rty of their respective owners. Sprint SmartView SM for Windows SS V Version 2 .40.4.7 .20 1 0[...]

T able of Contents Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1B. G etting Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Section 1 Getting Star ted[...]

2 Setti ng Up Service Section 1A Setting Up Ser vice ⽧ System Requir ements (page 2) ⽧ Installing the Drivers for Wire less Devices (page 3) ⽧ Launching Sprint SmartView (page 4) ⽧ De vice Activation (page 4) Setting up service is quick and easy . This secti on walks you thr ough installing device driv ers, installing the Sprint SmartView s[...]

Setting Up Service 3 Setting Up Ser vice Installing the Drivers for Wireless Devices Befor e you connect with a wir eless device, y ou wi ll need to ensur e that the device’ s drivers ar e properly installed. WiFi Devices If a WiFi de vice came pr einstalled on your computer , its drivers ha ve most lik ely alr eady been installed b y the compute[...]

4 Setti ng Up Service Launching Sprint Smar tView Once your har dware is installed and r eady to connect, you ma y go ahead and launch Sprint SmartView b y doing one of the following: ● Double-cli ck the Sprint SmartView icon ( ) on yo ur computer’s des ktop. – or – ● In the Start menu, select Programs or All Programs > Sprint > Sma[...]

Setting Up Service 5 Setting Up Ser vice Activation Wizard T utorial F ollow these steps to use the Activation Wizar d. Note: This pr ocedure can onl y be used to activate device s that emplo y the Act ivation Wizar d. It cannot be used to activate devices that employ one -touch or hands-fr ee activation methods. 1. Connect your device to y our com[...]

6 Setti ng Up Service 5. Click Next to pr oceed to the ne xt page of the Acti vation Wizard . 6. F ollow the instructions in this window for entering your Activ ation Code (or MSL) . 7. W rite down the Electr onic Serial Number (E SN) shown on this page o f the wizar d. 8. Click Next to pr oceed to the ne xt page of the wizar d. This page tells you[...]

Setting Up Service 7 Setting Up Ser vice 10 . Click Next . The Activation Wizar d will displa y the Confirmation dialog shown below . 11 . V erif y that the numbers you enter ed in th e pr evious window ar e the numbers that appear in this Confirmation dialog. 䡲 If the numbers ar e corr ect, click Ye s . The ne xt page of the Activation Wizar d w[...]

8 Getting Connected Section 1B Getting Connected ⽧ Manually Establishing Connections (page 8) ⽧ Returning to Automatic Mode (page 9) By default, Sprint SmartView wi ll auto matically select an av ailable network and establ ish a connection based on the prio rities specified in the Net work Profiles window . See “Network Pr ofile Priority ” [...]

Getting Connected 9 Getting Connected Returning to Automatic Mode Manually connecting to a network will disa ble automatic connection for that technology . Howev er , you can r e-enable automatic connect ion mode for all technologies if y ou wish: ● If the Auto bu tto n i s c ur r en tl y d im me d ( off), c li c k this button once to turn automa[...]

10 G etting Help Section 1C Getting Help ⽧ Visiting the Sprint Website (page 1 0) ⽧ Contacting Sprint Customer Servic e (page 1 0) ⽧ T r oubleshooting (page 1 0) This section describes where y ou can find mor e information on Sprint services, options, and tr oubleshooting problems y ou hav e encounter ed. Visiting the Sprint Website Stop by w[...]

Section 2 Sprint Smar tView[...]

12 T he Main Window Section 2A The Main Window ⽧ Basic La yout (page 1 2) ⽧ The WiFi Contr ol Panel: In Detail (page 1 5) ⽧ The Mobile Contr ol Panel: In Detail (page 1 6) ⽧ Connection State (page 1 8) This section describes the Sprint SmartView main scr een, its controls, and the connection status information it displa ys. Basic Layout Pri[...]

The Main Window 13 The Main Window VPN Indicator Click this icon to log on to a Virtual Priv ate Network ( VPN) using the set tings configur ed on the VPN tab of the set tings window . The indicato r will turn or ange and spin while VPN client software is being launched. It will turn yell ow upon successful connection to the desi r ed VPN. GPS Indi[...]

14 T he Main Window My Networks Click this but ton if you would lik e to manually sel e ct a network to connect to. This displa ys a list of all networks that ar e av ailable for connection. They ar e listed in the following or der: 1. Networks for which a pr ofile has been cr eated, in or der of priority . 2. WiFi networks for which you do not cur[...]

The Main Window 15 The Main Window The WiFi Control P anel: In Detail The WiFi Contr ol Panel is used to establish connections to WiFi networks. Connection Status T ext Connection Status Indicator Click here to connect or disconnect Connection T imer Signal Strength WiFi Protocol Indicator Note: This panel will not appear if Sprint SmartView’ s W[...]

16 T he Main Window Connection Timer This timer indicates how long you ha ve been connected to the curr e ntly selected network. The timer only appears when you ar e curr ently c onnected via the selected technology type. Note: The timer can be hidden by clearing the Display Connection Timer check box on the Client settin gs tab. Connect / Disconne[...]

The Main Window 17 The Main Window Roaming Banner If you ar e r oaming of f of the Sprin t network for a 3G connection, additio nal information about your r oaming state may be displa yed her e. It is not displa yed for a 4G connection. Mobile Protocol Indicator This indicator displa ys the mobi le br oadband data pr otocol ( “bearer type”) use[...]

18 T he Main Window Connection State Each butto n indicates its corr esponding technology ’s connection status b y changes in brightness or color Connected. Sprint SmartView is connected using this technolo gy . Ready . Sprin t SmartView is ready to establish a connectio n using this technology . Not Ready . Sprint SmartView is NO T r eady to est[...]

Menus in the Main Window 19 Menus in the Main Window Section 2B Menus in the Main Window ⽧ The File Menu (page 1 9) ⽧ The T ools Menu (page 1 9) ⽧ The Help Menu (page 20) ⽧ Username and Passwor d Logon Window (page 2 1 ) This section describes the menus that ar e accessable fr om the main window . The File Menu Clicking File in the menu bar[...]

20 Me nus in the Main Win dow ● WiMAX Info – Open the WiMAX Info window . This window displa ys technical information about the WiMAX network you ar e connected to and your curr ent WiMAX device. See “The WiMAX Info Window ” on page 11 2 . ● Update Data Profile – Instruct your Sprint Mobile Br oadband device to update its pr ovisioning [...]

Menus in the Main Window 21 Menus in the Main Window Username and P assword Logon Window Selecting Sprint WiFi Login fr om the T ools menu opens the Username and Password Logo n window . 1. Enter y our user name in the Username field. 2. Enter yo ur passwor d in the Password field. 3. Re-enter y our passwor d in the Confirm Password field. 4. Choos[...]

22 Me nus in the Main Win dow[...]

Section 3 Making Connections[...]

24 Mobile Broadband Section 3A Mobile Broadband ⽧ Manually Connecting to the Sprint Mobile Broadband Network (page 2 4) ⽧ Automatic Connection U pon Device Attachment (page 25) ⽧ Multiple Br oadband De vices (page 26) ⽧ Locking and Unlocking Y our Sprint Mobile Br oadband Device (page 2 8) ⽧ 3G Bear er T ypes (page 28) This section descri[...]

Mobile Broadband 25 Mobile Broadband Automatic Connection U pon Device Attachment When a device is in NDIS mode, it ca n be configured to establish a connection automatically whene ver y ou at tach it to y our computer . 1. Open the Hardware tab of the Settings window . (Click T o ols > Settings > Hardware .) 2. Click Modif y next to the Mobi[...]

26 Mobile Broadband Multiple Broadband Devices If you alr eady hav e a broadband de vice conn ected and a new, pr eviously unknown br oadband de vice is connected, Sprint Sm artView pr ompts you to pick wh ich device y ou want to use. Depending on what is selected for Mobile Devices in the Selection column of the De vice List on the Har dwar e tab [...]

Mobile Broadband 27 Mobile Broadband If Automatic is selected in the Selection co lumn for Mobile Devices, when you insert a pr eviously unknown de vice, the following pop-up window appears: Select one of the options: ● Use the <New De vice Name> and assign it the highest priority . ● Use the <New De vice Name> and assign it the low[...]

28 Mobile Broadband L ocking and Unlocking Y our Sp rint Mobile Broadband Device Y ou can lock your Sprint Mobile Br oadband device to pr ev ent it fr om being used by unauthoriz ed individuals. A locked device cannot be used to establish a connection until it has been unlock ed. L ocking the Device 1. Select Lock Device fr om the To o l s menu. Th[...]

Mobile Broadband 29 Mobile Broadband EVDO EVDO (Ev olution-D ata Optimiz ed) r evision 0 is a bear er type for 3G CDMA networks that supports download speeds of up to 2 .4 megabits per second. 1xRTT 1xR T T ( 1 times Radio T ransmission T echnology) is the most basic bearer type for 3G CMD A networks. It is usually limited to do wnload speeds of 1 [...]

30 In ternational Roa ming (GSM) Section 3B International Roaming (GSM) ⽧ Selecting CDMA or GSM on a Dual-Mode De vice (page 30) ⽧ Switching Between a CDMA Device and a GSM De vice (page 3 1 ) ⽧ Establishing an International Roaming Connection (page 3 1 ) ⽧ Manually Selecting a GSM Roaming Network (p age 3 1 ) ⽧ Cr eatin g a GSM Network P[...]

International Roamin g (GSM) 31 International Roaming (GSM) Switching Between a CDMA Device and a GSM Device If you ha ve both a GSM device and a CDMA de vice at tached to your computer , you can select which de vice you would lik e to use by doing the following: 1. Open the Hardware tab of the Settings window . (Click T o ols > Settings > Ha[...]

32 In ternational Roa ming (GSM) 7. Select the Hardware ta b.[...]

International Roamin g (GSM) 33 International Roaming (GSM) 8. Scan down the list of installed de vices unti l you find the Mobile De vices heading. Click Modif y directly to the right of this headin g. The GSM De vice Property window appears. 9. Select Manual in the Network selection box. 10 . Click Scan . A list of all GSM networks de tected appe[...]

34 In ternational Roa ming (GSM) Creating a GSM Network Profile Cr eatin g a GSM pr ofile should rar ely , if ev er , be necessary . Whenev er you connect a GSM de vice, Sprint SmartView cr eates a GSM network pr ofile for you automatica lly . The automatically gener ated pr ofile can be used to connect to an y of Sprint’s r oaming partner networ[...]

International Roamin g (GSM) 35 International Roaming (GSM) International T echnical Suppor t Sprint W orldwide Customer Service is a vailable to answer y our questions 2 4 hours a da y , 7 da ys a week. Visit ww w.sprint.com/international and click Chat with us to talk online with an International Services r epr esentati ve ; or click Emai l us to[...]

36 WiFi Networks Section 3C WiFi Networks ⽧ Manually Connecting to a WiFi Network (page 36) ⽧ Options for Connecting to a New Network (page 3 7) ⽧ Accessing a Closed Network (page 38) ⽧ Intr oduction to WiFi Encryption (page 38) ⽧ Accessing an Encrypted Network (page 40) ⽧ WiFi Location Finder (page 40) This section walks you thr ough c[...]

WiFi Networks 37 WiFi Networks Sprint SmartView to automatica lly connect to a network in th e futur e or to pr ompt you when that network is av ailable. Options for Connecting to a New Network If Prompt me before saving network setti ngs is selected in the Automatic Profile Creation Settings window (see “ Au tomatic Pr o file Cr eation Set tings[...]

38 WiFi Networks Do not save settings If you select this option, y ou can connect to the network this time, but no set tings will be sav ed and no pr ofile created. Accessing a Closed Network T o access a closed network with Sprint SmartVie w, you must set up a network pr ofile for that network. F ollow these steps: 1. Select Profile s fr om the To[...]

WiFi Networks 39 WiFi Networks 802 . 1x Authentication 802 . 1x is a pr otocol that specifies the method Sprint SmartView will use to obtain an encryption k ey during the WiFi login pr ocess. It is r eally just a standar d fram ework that specifies a second pr otocol, called an “EAP T ype” (Extended Access Pr otocol) , to accomplish most of its[...]

40 WiFi Networks What are TKIP and AES? T empor al Ke y Integrity Pr otocol ( TKIP) and Adv a nced Encryption Standar d (AE S) are differ ent encryption pr otocols that can be used with WP A . TKIP is the method that was called for in the original WP A Specification. A E S, which is ev en more secur e, was added as an alternate method to later ve r[...]

Section 4 Applications[...]

42 The Application Launcher Section 4A The Application Launcher ⽧ Launching External Applications (page 4 2) ⽧ The App Launcher T ab (page 43) ⽧ Adding an Application (page 44) ⽧ E diting the Settings for a Launched Application (page 44) ⽧ Launching an Application Automatically (page 4 5) ⽧ Changing the Or der in Which Applications Are [...]

The Application Launcher 43 The Application Launcher Y ou can add additional icons to the t Application Launch menu using the App Launcher tab in the Settings window . (See “ Adding an Application” on page 44 for mor e information.) The App Launcher T ab The App Launcher tab in the Settings window is used to specify wh ich applications should a[...]

44 The Application Launcher Adding an Application F ollow these steps to add an application to the list in the App Launcher settings tab: 1. On the App Launcher tab, click Ad d . The Application Configuration window appears (see page 48 ). 2. Enter the name of the application that you ar e adding in the Profil e Name field. The name enter ed here w[...]

The Application Launcher 45 The Application Launcher 3. Click OK when you ar e finished. Note: Y ou cannot edit the set tings for the app lications added to this list b y Sprint. Launching an Application Automatically Applications can be automatically launched when y ou connect to particul ar network pr ofiles. Follow these steps to configur e auto[...]

46 The Application Launcher Changing the Order in Whic h Applications Are Launched The or der in which applications ar e launched is contr olled by the amount of launch dela y specified in the Monitor Details window . Applications with a grea ter dela y will be launched later than applications with a smaller delay . Follow these steps to change the[...]

The Application Launcher 47 The Application Launcher Monitoring Launched Applications Sprint SmartView can be configur ed to r espond when one of the applications listed in the App Launcher sett ings tab is shut down, for e xample, by shut ting down your connection or by r estarting the application. F ollow these steps to enable the moni toring of [...]

48 The Application Launcher The Application Configuration Window This window allows you to select an application to be added to th e list of launched applic ations in the App Launcher set tings tab or to edit the settings Sprint SmartView uses to launch that application. Profile Name This is the name that will be display ed for this application in [...]

The Application Launcher 49 The Application Launcher Icon Index Since ex ecutable (.ex e) files can contain mu ltip le icons, this field can be used to specif y which icon in such a file to use. Note: This field is automatically filled in when an ex ecutable file is selected abo ve. T oolbar Position This field not curr ently used by the Sprint Sma[...]

50 The Application Launcher Launch Delay (sec) If Launch options is set to Auto , Sprint SmartView will wait the number of seconds specified her e befor e launching the application. The dela y period begins immediat e ly af ter a successful connection is made. Note: In most ca ses, a del a y is not ne cessary . It is on ly needed when launc hing an[...]

Using GPS 51 Using GPS Section 4B Using GPS ⽧ Requir ements for GPS Service (page 5 1 ) ⽧ Mobile-O riginated vs. Network - Originated GPS (page 52) ⽧ Enabling and Disabling GPS (page 53) ⽧ The GPS Search Menu (page 54) ⽧ The GPS Applications Me nu (page 55) ⽧ GPS Data Fields (page 55) ⽧ GPS Applications Window (page 56) ⽧ W orking W[...]

52 U sing GPS Mobile - Originated vs. Network-Originated GPS GPS queries can be originated either b y your de vice or by the Sprint network. ● Mobile-originated queries ar e generated when y ou use sof twar e on your computer or on your de vice to retrie ve location data. Applic ations in this class include an y mapping and na vigation sof tware [...]

Using GPS 53 Using GPS Mobile - Originated Ser vice Modes Ther e are two modes of mobile-originated GP S service. Some devices support only one mode; others support both. ● Basic – the default mode of all GPS-capable mobile broadband de vices. In this mode, the Sprint network helps the de vice to obtain its initial fix on GPS satellites. This h[...]

(white) GPS and NMEA enabled . In this state, GPS data is r e ceived b y the Sprint SmartView application and data is shar ed wi th thir d-party GPS applic ations. 54 U sing GPS Click this icon to enable NMEA . The icon will turn white. Click again to disable NME A . Additionally , NME A will be enabled automatica lly wh en you launch an appli cati[...]

Using GPS 55 Using GPS The GPS Applications Menu Clicking the arr ow to the right of the icon opens the GPS Applications menu. This menu can be used to quickly la unch applicatio ns that r equire GPS input (such as mapping utilities and other location-based applications) . By default, ther e ar e no applications listed her e, but you can add GPS ap[...]

56 U sing GPS GPS Applications Window This wind ow is r eached b y clicking Configure GPS Application s on the Location/GPS tab of the Settings window. It is nearly identical to the App Launcher settings tab described on page 43 , and configuring applications dif fers very little fr om one to the other . Howev er the followin g dif fer ences should[...]

Using GPS 57 Using GPS Working With Third-P a r ty GPS Applications The Sprint SmartView software allows y ou to share the GPS data generated b y your mobile br oadband device with thir d-party GPS applic ations. T ypically , such applications assume that the GPS r eceiver is attached to a communications (COM) port on your computer and that the dat[...]

58 U sing GPS Windows Vista / Windows 7 1. Displa y the Windows System Pr operties folder . The pr ocedur e for doing this depends on whether “Computer” is on your desktop or in the first lev el of the Start menu. 䡲 If “Computer” is on y our desktop, right-click the Computer icon and then select Properties fr om the menu that appears. 䡲[...]

Using GPS 59 Using GPS Application Configuration Example: Microsoft St reets & T rips 2008 1. Identify the GPS/NMEA ports that ha ve been added to y our system by the Sprint SmartView sof twar e. (See page 57 for instructions specific to each version of Windows.) 2. Open Micr osof t Streets & T rips 2008. 3. F rom the Str eets and T rips me[...]

60 U sing GPS 9. Click Add . Th e Application Configuration window appears. 10 . In the Profile Name field, type “Microsoft Str eets & T rips 2008.” 11 . Enter the location of the Str eets & T rips progr am file ( streets.exe ) in the File field. If y ou installed Str eets & T rips in the default location, it will be at C:Program F[...]

Section 5 Network Configuration[...]

62 V irtual Private Networks Section 5A Vir tual Private Networks ⽧ What is a Virtual Pr ivate Network? (page 62) ⽧ Supported Clients (page 62) ⽧ Configuring a VPN Connection (page 63) ⽧ Automatically Laun ching a VPN Connection (page 64) This section walks you thr ough configuring a VPN network, discusse s the supported VPN clients and sho[...]

Virtual Private Networks 63 Vir tual Private Networks Configuring a VPN Connection As with an y other secure ne twork, accessing a VPN requir es some security-r elated configuration. P e rform these steps: 1. Consult the administr ator of the VPN you wish to access. The administr ator will pr ovide y ou with VPN client software and instructions for[...]

64 V irtual Private Networks Automatically Launchi ng a VPN Connection Y ou can configur e a network profile to automati cally launch the VPN client and log into a VPN once the connection to the public network is established. F ollow these steps: 1. If you ha ve not alr eady done so, configur e the connectio n sett ings for the VPN you wish to conn[...]

Network Profiles 65 Network Profiles Section 5B Network Profiles ⽧ What is a Network Pr ofile? (page 65) ⽧ The Network Pr ofiles Wi ndow (page 66) ⽧ Network Pr ofile Priority (page 66) ⽧ Cr eatin g a Pr ofile for a WiFi Network (page 6 7) ⽧ Automatic Pr ofile Cr eation Settings (page 69) ⽧ E diting a Network Pr ofile (page 7 0) ⽧ Dele[...]

66 Ne twork Profiles ● A WiMAX network. (An a ppr opriate pr ofile is cr eated for you when you install the Sprint SmartView sof twar e.) The Network Profiles Window Network pr ofiles can be added and configur ed in the Network Pr ofiles window . T o access the Network Pr ofiles window, select Profiles from the To o l s menu . Network Profile Pri[...]

Network Profiles 67 Network Profiles Creating a Profile for a WiFi Network Pe rform these steps to cr eate a WiFi network profile. 1. Select Profile s fr om the To o l s menu. The Network Pr ofiles window will be displa yed. 2. Select Add New Pro file fr om the Settings menu. A list of network pr ofile types appears. 3. Select WiFi and then click A[...]

68 Ne twork Profiles 7. Click Next . The General page appears (see page 80 ). 8. Configur e the set tings in th e General page as desir e d and then click Finish . Configuring WiFi Data Encryption 1. Contact the administr ator of the network y ou wish to access to obtain any necessary information such as the security method used or the encryption k[...]

Network Profiles 69 Network Profiles 4. If you selected WEP -SHARED or one of the WP A or WP A2 methods that hav e “PSK” in their names, you must enter the en cryption k ey for this network in Network k ey and Confirm network k ey fields. If y ou selected one of the WP A or WP A2 methods that don't hav e “PSK” in their names, you must [...]

70 Ne twork Profiles Editing a Network Profile Y ou can edit all set tings for network profiles y ou ha ve cr eated yourself and all of set tings for pr ofiles that were cr eated automatically for y ou when you connected to a WiFi network. A r educed set of parameters will be a vailable for modification in pr ofiles that wer e created for y ou by S[...]

Network Profiles 71 Network Profiles Profile Proper ties: WiFi The WiFi page contains the security se ttings for WiFi network pr ofiles. ● T he v ersion of this window pictur ed on th e left below appears when creating a new pr ofile. ● The tabbed v e rsion on the right appears when editing an e xisting pr ofile. Although the window contr ols v[...]

72 Ne twork Profiles Profile Proper ties: Mobile This Mobile page contains the basic settings for GSM ne twork pr ofiles. It is not i ncluded in an y other pr ofile type. ● T he v ersion of this window pictur ed on th e left below appears when creating a new pr ofile. ● The tabbed v e rsion on the right appear s when editing an existing pr ofil[...]

Network Profiles 73 Network Profiles Dialed Number This is the telephone number that your de vice mu st dial in or der to connect to this network. In most cases, the dialed number for the sele cted network will hav e been pr e-enter ed for you (and will not be editable). Howeve r , if you ar e cr eating a custom pr ofile, you must enter the appr op[...]

74 Ne twork Profiles Ser vice The name of the network for which you ar e cr eating this pr ofile. It is not editable. Ser vice T ype The type of service pr ovided b y this network (E VDO, 1xRTT or QNC) . For the Sprint network, this is set to Auto , which tells the Sprint SmartView sof twar e to select the fastest connection technology a vailable a[...]

Network Profiles 75 Network Profiles Although the window contr ols vary , the actual par ameters included ar e identical for both ve rsions. Profile IP Address The settings in the top gr oup specif y the IP addr ess that your system will use when connected to this network . The default selection, Obt ain IP address automatically , instructs Sprint [...]

76 Ne twork Profiles Advanced Clicking Advanced opens th e Advanced IP Settings window . This window allows you to configur e advanced settings pertaining to nami ng services and protocols to be used with a particular network pr o file. Ther e ar e three tabs in this interface: ● DNS (see page 76 ) ● WINS (see page 78 ) ● Pr otocols (see page[...]

Network Profiles 77 Network Profiles computer's name was “m ycompan y .com,” the first query sent would be for “pc2 1 .my com pany .co m.” ● The second query sent is based on the DNS suf fix enter ed in DNS suffix for this connection (see below) . So, if you enter ed “sales.m ycompan y .com” in that space, your computer would als[...]

78 Ne twork Profiles addition to the DNS r egistration of the full computer name. The local set ting is used only if the associated gr oup policy is disabled or ignor ed. Advanced IP Settings: WINS T ab The list of WINS Servers on the WINS tab of the Advanced IP Settings wi n d o w i s u s e d t o re s o l ve NetBIOS Names (typically used b y Windo[...]

Network Profiles 79 Network Profiles Advanced IP Settings: Protocols T ab The Protocols tab of the Advanced IP Settings window lists additio nal pr otocols that may be used with this connection. Select the check bo x for the pr otocols you wish to use.[...]

80 Ne twork Profiles Profile Proper ties: General The General page contains set tings that apply to all types of network pr ofiles. ● T he v ersion of this window pictur ed on th e left below appears when creating a new pr ofile. ● The tab v ersion on the right appears when editing an existing pr ofile. Although the window contr ols vary , the [...]

Network Profiles 81 Network Profiles ● Manual – Y ou must manually in itiate connections to this network (either by using the contr ols in the main window or by select ing it in the Network Pr ofiles window and then clicking Connect ) . Sprint SmartView will not connect to this network automatically . Auto Launch Select this check bo x if you w[...]

82 Ne twork Profiles[...]

Section 6 Settings[...]

84 Sprin t SmartView Settings Section 6A Sprint Smar tView Settings ⽧ The Acceleration T ab (page 84) ⽧ The App Launcher T ab (page 8 7) ⽧ The Client T ab (page 88) ⽧ T h e H a rd w a re T a b ( p a g e 9 0 ) ⽧ The Device List (page 92) ⽧ De vice Pr operties Window: CDMA V ersion (page 93) ⽧ De vice Pr o perty Window: GSM V ersion (pa[...]

Sprint SmartView Settings 85 Sprint SmartView Settings Enabling and Disabling Acceleration The gr oup of settings marked Acceleration is r e sponsible for enabling and disabling the acceleration featur e. The fo llowing items ar e in this gr oup: Startup type This determines whether the data acceleration client automatically starts itself whenever [...]

86 Sprin t SmartView Settings Install/Uninstall If the data acceler ation client is currently installed, click Uninstall to r emov e it fr om your system. ( This will disable acceler ation entir ely .) On Windows Vista and Windows 7 systems, the unin stall option will be una vailable (gr ay ed out) because of r e strictions in the windows security [...]

Sprint SmartView Settings 87 Sprint SmartView Settings The App Launcher T ab Applications listed on this tab will app ear in the Application Launch menu. (Se e “Launching External Applications” on page 42 .) In addition to adding and r emoving applications fr om the list, you can specify wh ether each application will be automatically launched [...]

88 Sprin t SmartView Settings The Client T ab The Client tab contains general settings for th e Sprint SmartView sof tware. (Click To o l s > Settings > Client .) User interface is always on top When this check box is selected, Sprint Sm artView will alwa ys appear on top of other application windows. Enable Splash screen If this check bo x i[...]

Sprint SmartView Settings 89 Sprint SmartView Settings Display Connection Timer When this check box is selected (default) , a timer will be displa yed in the main window , showing how long the curr ent connection has been established. Use this as my default Wi -Fi management utility When this check bo x is clear ed, WiFi is disabl ed and does not a[...]

90 Sprin t SmartView Settings The Hardware T ab The Har dwar e tab is used to configure har dwar e-r elated set tings for establishing a connection.  (Click T ools > Settings > Hardware .) The following items can be found on this tab: The Device List This four -column table takes up most of the tab’ s ar ea. It is a list of all the de vi[...]

Sprint SmartView Settings 91 Sprint SmartView Settings Device Priority If ther e are two or mor e devices within a tec hnology type and Automati c is selected in the Selection column, the devices within that te chnology type can be r eor der ed to specify priority . The first device within a technology ty pe has the highest priori ty for that techn[...]

92 Sprin t SmartView Settings The Device List The device list is a four -column table that appear s at the top of the Har dware tab of the Settings window . It is primarily used to select and configur e connected devices. Devices Column This column lists all the network access de vices installed on y our computer , gr ouped by the connection techno[...]

Sprint SmartView Settings 93 Sprint SmartView Settings Device Proper ties Window : CDMA V ersion The CDMA version of the Devic e Properties window contains four sec tions that ar e used to configur e the behavior of CDMA de vices connected to y our compu ter . Roaming Selection The options in this gr oup dictate whether Sp rint SmartView will at te[...]

94 Sprin t SmartView Settings Make a selection in the Roam Guard dr op-down list bo x to specify whether you would lik e Sprint SmartView to displa y a warning message when y ou ar e about to connect to a r oaming network for which ther e may be additional r oaming char ges. ● Whe n Always Ask is selected, Sp rint SmartView will alwa ys displa y [...]

Sprint SmartView Settings 95 Sprint SmartView Settings Device Configuration This gr oup of set tings allows you to update the conf iguration files that r eside on your device. Choose fr om the following options: ● Se lect the Disa ble Service Upda tes check box to disable all updates to y our device’ s configuration. This item disables all the [...]

96 Sprin t SmartView Settings Device Proper ty Window : GSM Version The GSM v ersion of the Device Property window is used to configur e the behavior of GSM mobile br oadband devices c onnected to y our compu ter . Network Sele ction This gr oup’s settings contr ol how Sprint SmartV iew selects which wir ele ss network to connect to when y ou ar [...]

Sprint SmartView Settings 97 Sprint SmartView Settings Mode This menu allows you to specify which technology will be used to connect. ● 3G Only — Connect via 3G technologies. ● GPRS Only — Connect via 2G technologies. ● Automatic — Use the default beha vior of y our wi r eless device. (Note that this option only appears if y our de vice[...]

98 Sprin t SmartView Settings The L ocation/GPS T ab The Location/GPS tab lets you configur e how Sprint SmartView locates nearby r estaur ants, banks, hotels, etc., using the Global Positioning System (GPS) in conjunction with Internet- based mapping and sear ch services. (Click T ools > Settings > Locat ion/GPS .) Note: The settings on this[...]

Sprint SmartView Settings 99 Sprint SmartView Settings Mapping Ser vice Default Lets yo u select which mapping and sear ch se rvice you want to use when sear ching for nearby r estaur ants, banks, etc. GPS Mode If your de vice supports multiple GPS modes, y ou can select which mode your de vice should use. Configure GPS Applications Click this but [...]

100 Sprint SmartView Settings The Sounds T ab The Sounds tab lets you configur e Sprint SmartVie w to pla y a sound when various e vents occur . (Click T ools > Settings > Sounds .) Y ou can also specif y the sounds that Sprint SmartView pla ys. Select the Enable Sou nds check box to enable this featur e. Once the feature is enabled, select t[...]

Sprint SmartView Settings 101 Sprint SmartView Settings The Updates T ab The Updates tab allows y ou to specif y when updates to the Sprint SmartView software and its databases ar e made. (Click T ools > Settings > Update s .) Automatically down load and install Select this option to ha ve Sprint SmartVie w automatically download and install [...]

102 Sprint SmartView Settings Update Now Click Update Now to hav e Sprint SmartView immediatel y check for a vailable upda tes. If new updates ar e a vailable, an update wizar d will appear . This wizar d allows you to choose which updates you want to download and install. Apply Firmware Update As part of its update pr ocess, Sprint Smar tView can [...]

Sprint SmartView Settings 103 Sprint SmartView Settings ● Automatically log into a VPN when you connect to a specific network. (See “ Auto Launch” on page 10 3 .) Use existing VPN profile Select this option if the VPN client sof tware y ou will be using is supported by Sprint SmartView. Then, specify the supported VPN clie nt sof twar e and t[...]

104 Sprint SmartView Settings[...]

Section 7 T roubleshooting and F A Q[...]

106 Troubleshooting Tools Section 7A T roubleshooting T ools ⽧ Ev ent History Manager (page 1 06) ⽧ WiFi Network Info (page 1 0 7) ⽧ The Mobile Info Window (page 1 09) ⽧ T he WiMAX Info Window (page 11 2 ) ⽧ About Sprint SmartView (page 1 1 5) This section pr ovides additional information on using Sprint SmartView’s tr oubleshooting too[...]

Troubleshooting Tools 107 T roubleshooting T ools ● Check y our total usage data for mobile br oadband, WiFi, or WiMAX by viewing the statistics in lower right corner of the window. Note: By te totals displa yed ar e appro ximate and ar e not used to calculate data charges. ● Click Reset Event Hi story Manager to delete all the curr ently logge[...]

108 Troubleshooting Tools ● Gateway – The addr ess of the device that is r esponsible for r outing all of the network tr af fic yo u send ov er the WiFi connection. ● DNS server – The addr e ss of the serv er your computer is using to tr anslate Internet addr esses from te xt to numeric format and back. For e xa mple, y our br owser might u[...]

Troubleshooting Tools 109 T roubleshooting T ools ● Driver version – The version of the driver for the device that is curr en tly installed on your computer . ● Firmware version – The version of the device's onboar d operating softwar e. The Mobile Info Window T o view information about y our mobile br oadband device or y our curr ent [...]

110 Troub leshooting Tools Device T ab The Device tab displays information about y our curr ent mobile device (if an y) . Hardwar e information ● Device name – The name used internally b y sof twar e applications to uniquely identif y your mobile br oadband device. ● Device descri ption – The user-friendly name of y our de vice. ● Manufac[...]

Troubleshooting Tools 111 T roubleshooting T ools Network T ab The Network tab contains information abou t the mobile network you ar e currently connected to (if any) . Carrier information ● Network name – The name of the mobile carrier you ar e curr ently connected to. ● System ID – The ID of the network to which your device is curr ently [...]

112 Troubleshooting Tools ● IP address – The IP Addr ess you ar e using for the current mobile br oadband connection. Or dinarily , the addr ess display ed her e is assigned only for the dur ation of the current connection. It is most likely NO T permanen tly assigned to your computer . ● Gateway address – The addr ess of the default gatewa[...]

Troubleshooting Tools 113 T roubleshooting T ools Device T ab The Device tab contains information about your curr ent WiMAX D evice (if an y) . ● MAC Address – The Har dware Addr ess of the de vi ce. MA C (Media Access Contr ol) addr esses are pr e-configured by the de vice's manufacturer and usually cannot be alter ed. These addr esses ar[...]

114 Troubleshooting Tools Advanced WiMAX Information Clicking Advanced on the De vice page of the WiMAX In fo window opens the Advanced WiMAX Information window (shown below) . This window pr ovides adv anced information for tr oubleshooting the WiMAX airlink. ● Rx Power – The str ength of the signal being r eceived b y your WiMAX de vice. ● [...]

Troubleshooting Tools 115 T roubleshooting T ools About Sprint SmartView Select About Sprint SmartView fr om the Help menu to open a window displa ying version information for the Sprint SmartView software and the phone number for Sprint Customer Service. Click System Info to open a window containing extensiv e information about your computer'[...]

116 Trou bleshooting Procedures Section 7B T roubleshooting Procedures ⽧ Application Launch Issues (page 1 1 6) ⽧ Connection Issues (page 1 1 7) ⽧ De vice Issues (page 1 1 8) ⽧ Number ed Er r ors (page 1 1 9) This section pr ovides tr oubleshooting informati on on application launch issues, device issues, and interpr eting numbered err ors [...]

Troubleshooting Procedures 117 T roubleshooting Procedures Connection Issues Multiple Connections Not Allowed This err or message appear s if both of the following conditions are met: ● The Allow simultaneous connections check bo x on the Har dwar e tab of the Set tings window (see page 91 ) is not selected. ● Y ou attempted to establish a seco[...]

118 Trou bleshooting Procedures Device Issues In some cir cumstances, Sprint SmartView will no t be able to use your WiFi, WiMAX, or mobile br oadband device. Device Disabled Y ou can enable an attached wir eless device b y selecting Enabl e 3G , 4G , or Enable WiFi from the File menu. Note: On Windows Vista and Windows 7 s ystems, these options ma[...]

Troubleshooting Procedures 119 T roubleshooting Procedures Numbered Errors Error 6 7 Y our Sprint user name, password, or both ma y be incorrect. P ossible causes include the following: ● Sprint Mobile Br oadband device account cr edentials hav e changed. ● Sprint Mobile Br oadband device is no longer pr ovisioned for service. Resolution ● Se[...]

120 Trou bleshooting Procedures Error 62 8 The connection was terminated by the r emote comp uter befor e it could be completed. Possible causes for this err or include the following: ● Call was dr opped due to poor signal. ● Call was dr opped due to network congestion. Resolution ● If indoors, mov e closer to a window, e xterior wall or mov [...]

Troubleshooting Procedures 121 T roubleshooting Procedures Error 6 7 8 The r emote computer is not r espondin g. Possible causes for this err or include: ● Poor signal. ● Network r esour ces ar e unav ailable. Resolution ● If indoors, mov e closer to a window or exterior wall or move to a higher lev el. Reorienting the computer or wi reless d[...]

122 Trou bleshooting Procedures Error 7 1 9 PPP termination by r emote machine. Possible ca uses for this err or include the following: ● Poor signal. ● Network r esour ces ar e unav ailable. Resolution ● If indoors, mov e closer to a window or exterior wall, or mov e to a higher lev el. Reorienti ng the computer or wir eless device ma y help[...]

Frequently Asked Questions 123 Frequently Asked Questions Section 7C Frequently Asked Questions ⽧ Gener al Questions (page 1 23) ⽧ WiFi Questions (page 1 2 4) ⽧ De vice Issues (page 1 25) ⽧ GPS Questions (page 1 26) This section pr esents some Fr equently As k e d Questions to assist in your gener al understanding of Sprint SmartView and as[...]

124 Frequently Asked Questions How do I return WiFi Control to Z ero Config? Sprint SmartView r eturns contr ol to Zer o Config automatically whenev er you e xit the Sprint SmartView application. If you would r ather use Zer o Config to manage WiFi connections ev en when Sprint SmartView is running, y ou must disable Sprint SmartView’s WiFi manag[...]

Frequently Asked Questions 125 Frequently Asked Questions Device Issues In some cir cumstances, Sprint SmartView will not be able to use your WiFi device, y o ur WiMAX de vice, your mobile br oadband de vice, or all thr ee. Disabled WiFi, WiMAX, and mobile br oadband devices, lik e any other network adapters, can be disabled by Micr osof t Windows.[...]

126 Frequently Asked Questions GPS Questions T erminology GPS = Global P ositioning Systems HEPE = Horiz ontal Estimated Position Err or (equates to GPS accur acy) NMEA = National Marine Electr onics Association LBS = Location-Based Services BMF = Business Mobility F ramework IMQ = Idle Mode Query (Service Option 35) AFL T = Advanced F orwar d Link[...]

Frequently Asked Questions 127 Frequently Asked Questions Is a GPS Subscription requir ed? F or GPS Basic, no GPS subscription is r equir ed. For GPS Pr emium, a GPS subscription will be r equired. What is the difference between GPS Basic and GPS Premium? GPS Basic is for outdoor use similar to the capabilities of a typical GPS de vice. GPS Pr emiu[...]

128 Frequently Asked Questions GPS and Sprint Smar tView How do I enable GPS? Uncheck Disable GPS in the Location/GPS tab. How do I displa y the GPS Receiver? The GPS Search menu appears at the bot tom of the main window . Hov ering ov er the satellite icon near the u pper -right corner of the main window, displa ys the GPS data r eceived. Clicking[...]

Section 8 T erms and Conditions[...]

130 Ser vice Agreement  General T erms and Conditions of Ser vice Please note these terms ma y not be the most curr ent version. A curr ent version of the terms is a vailable at our website or upon r equest. Par a solicitar esta literatur a en español, por fa vor contactar a 1 -800- 777 - 468 1 . Basic Definitions In this document: ( 1 ) “ we[...]

131 T erms and Conditions Our P olicies Services ar e subject to our business policies , practices and pr ocedur es ( “P olicies”). Y ou agr ee to adher e to all of our Policies when y ou use our Services. Our Policies ar e su bject to change at anytime with or without notice. When Y ou Accept The Agreement Y ou must hav e the legal capacity to[...]

132 Our Right T o Suspend Or T erminate Ser vices W e can, without noti ce, suspend or terminat e any Service at a ny time for any reason, including, but not limited to: (a) late pa yment; (b) ex ceed ing an Account Spending Limit; (c) har assing/ thr eatening/abusing/of fending our employ ees or agents; (d) pro viding false information; (e) interf[...]

133 T erms and Conditions Account Spending Limits ( “ ASL ”) An A SL is a tempor ary or permanent limit (typically based on cr edit history , pa yment history , or to pr ev ent fraud) we place on the amou nt of unpaid charges y ou can accumulate on your account, r egar d less of when pa yment on those char ges is due. We r eserve the right to d[...]

134 P or ting/T ransferring Phone Numbers W e don’t guar antee that number tr ansfers to or fr om us will be successful. If you authorize another carrier to transfer a number away fr om us, that is consider ed a request b y you to us to terminate all of the Services associated with that number . Y o u’ re responsible for all charges billed or i[...]

135 T erms and Conditions or the amount of data you can transfer , or othe rwise limit or terminate Services. If we pr ovide you storage for Data Content y ou hav e pur cha sed, we ma y delete the Data Content with notice or place r estricti ons/limits on the use of storage ar eas. Y ou ma y not be abl e to mak e or r eceive voice calls while us in[...]

136 yo u or us. Subscription char ges fo r r ecurring Se rvices occur at the beginning of each bill cy cle. Information r egarding y our bill cycle for subscrip tion Services will be pr ovided when y ou or der the Services. How We Calculate Y our Ch arges For Billing P urposes Regular V oice Call s: We r ound up partial minutes of use to the ne xt [...]

137 T erms and Conditions Y our Bill Y our bill pr ovides you notice of your char ges. It r eflects monthly recurring char ges (usually billed one bill cy cle in adv ance) and usage/tr ansa ction specific charges (usually billed in the bill cycle in which the y ’ r e incurred). Some us age charges, such as those that depend on usage information f[...]

138 possible to pr ovide advance notice of new Sur c har ges o r changes in the amount of existing Sur charges. Information on Surc harges is pr ovided during the sales transaction and is av ail able on our website. Disputing Charges - Y ou Must Still Pay Undisputed Charges An y dispute to a char ge on your bill must be made within 60 da ys of the [...]

139 T erms and Conditions Third-Party Applicatio ns: If you use a thir d-party application, the application ma y access, collect, use, or disclose your personal info rmation or r equir e Sprint to disclose your information, including location information (whe n applicable) , to the application pr ovider or some other thir d party . If y ou access, [...]

140 If Y our Device Is Lost or Stolen Call us immediately if your De vice is lost or stolen because you ma y be r esponsible for usage char ges befor e you notify us of the alleged loss or thef t. A lost or stolen Device does not r educe or r emov e your T erm Commitment. Y ou will r emain liable for an y monthly r ecurring charges associated with [...]

141 T erms and Conditions DISPUTE RESOLUTION W e Agree T o First C ontact Each Other With Any Disputes We each agree to first contact eac h other with any disputes and provide a written description of the problem, all relevant documents/informatio n and the proposed reso lution. We agree to contact each other as described in the Providing Notice to[...]

142 No Class Actions T O THE EX TENT ALL OWED B Y L AW , WE E A CH W AIVE ANY RIGHT T O PURSUE DISPUTE S ON A CL A SSWIDE B ASIS; THA T IS, T O EITHER JOIN A CL AIM WITH THE CL AIM OF ANY O THER PERSON OR ENTITY , OR ASSER T A CL AIM IN A REPRE SENT A TIVE C AP ACITY ON BEHALF OF ANY ONE EL SE IN ANY L A WSUIT , ARBITRA TION OR O T HER PROCEEDING. [...]

143 Index Inde x Numerics 3G/4G T echnology But ton . . . . . . . . . . . . . . . 17 802 . 1x Authentication . . . . . . . . . . . . . . . . 39, 69 A Acceleration . . . . . . . . . . . . . . . . . . . . . . . . 84-86 Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Activa tion . . . . . . . . . . . . . . . . . . . . . . 4-7,[...]

144 Enter Lock Code Window . . . . . . . . . . . . . . . . 28 Err ors . . . . . . . . . . . . . . . . . . . . . . . . . . . 119-122 06 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 1012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 619 . . . . . [...]

145 Index Launching External Applications . . . . . . . . . . 42 Location Finder . . . . . . . . . . . . . . . . . . . . . 40 , 42 Location/GPS Set tings . . . . . . . . . . . . . . . 13 , 53 Location/GPS T ab . . . . . . . . . . . . . . . . . . . . . . 98 Lock De vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Locking, Mobile Br oa[...]

146 Client T ab . . . . . . . . . . . . . 15, 17, 19, 88-89 H a rd w a re T a b . . . . . . . . . . . . . . . . . . . . . . . 90 Location/GPS T ab . . . . . . . . . 13, 53, 98-99 Mobile Settings . . . . . . . . . . . . . . . . . . . . . 3 1 Sounds T ab . . . . . . . . . . . . . . . . . . . . . . 100 Update Sett ings T ab . . . . . . . . . . . 101-1[...]