Fujitsu ScanSnap S500M manual

P3PC-1752-01ENZ0 SCAN POWER Color Image Scanner S500M for Macintosh Operator ’ s Guide[...]

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ScanSnap S500M Operator's Guide i Introduction Thank you for purchasing the Co lo r Image Scanner ScanSnap S500M. ScanSnap S500M is a feature-rich, office-ready co lor image scanner. It is designed to help y ou improve productivity and solve pro blems in scanning. The ScanSnap scanner has the following feature s: ■ Converting paper documents[...]

ii CONTENTS ■ Regulatory Informatio n .......................... .............................. iv ■ Note, Liability .................. ..................................................... vii ■ Preface .......... ....................................................................... vii ■ Safety Precautions ... ..........................[...]

ScanSnap S500M Operator's Guide iii Chapter 5 Troubleshoo ting .................................................... 79 5.1 Clearing Document Jams.................... ............................. 80 5.2 Troubleshooting Chec klist .............................................. 82 Chapter 6 Daily Care ...................................... .....[...]

iv ■ Regulatory Information FCC declaration This equipment has bee n tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Ru les. These limits are designed to provide reasonable protection against harmful interfere nce in a residential installation. Thi s equipment generates, uses, and can radiat[...]

ScanSnap S500M Operator's Guide v Bescheinigung des Herstellers / Importeurs Für den S500M wid folgen des bescheinigt: • In Übereinsstimmung mit den Bestimmu ngen der EN45014(CE) fu nkentstört • Maschinenlärminformationsvero rdnung 3. GPSGV : Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 77 79. Internati[...]

vi T rademarks Mac, and Mac OS are trademarks of Apple Comp uter , Inc., registered in the United States and other countries. Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems Incorporated in the United St ates and/or other countries. Other product names are the trademarks or registered trademarks of the respectiv[...]

ScanSnap S500M Operator's Guide vii ■ Note, Liability READ ALL OF THIS MANUAL CAREFULL Y BEFORE USING THIS PRODUCT . IF THIS PRODUCT IS NOT USED CORRECTL Y , UNEXPECT ED INJUR Y MA Y BE CAUSED TO USERS OR BYST ANDERS. While all efforts have been made to ensure the accuracy of a ll information in this manual, PFU assumes no liability to any p[...]

viii About the W arning Label This product carries the following label warning. HINT This symbol alerts operators to helpful advice regarding operation. Operation This symbol shows o peration with your comp uter . Operation This symbol shows operatio n with your scanner . A TRIANGLE symbol indicates that special care and attention is required. The [...]

ScanSnap S500M Operator's Guide ix Screen Examples In This Manual The screen examples in this manual are subjec t to change without notic e in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while refe rring to the User's [...]

x ■ Safety Precautions WARNING The following describes important warn ings described in this manual. Do not touch the AC cable with wet hands. Do not damage the AC cable. Use only specified AC cab les and connector cables Use this scanner only at the indicated power volt age. Do not connect to multiple-power strip s. Wipe any dust from the power [...]

ScanSnap S500M Operator's Guide xi Do not use the scanner if you smell strange odor . T urn the scanner OFF if it is damaged. Do not put liquids inside the scanner . Do not touch the inside of the scanner unless necessary . If you detect heat coming from the device or detect other probl ems such as smoke, strange smells or noises, im mediately[...]

xii CAUTION The following describes important cau tions described in this manual. Do not inst all the sca nner on unstable surfaces. Firmly insert the power plug. Do not block the ventilation port s. Do not place heavy object s or climb on top of the scanner . Before moving the scanner , disconnect the power plug from the power outlet. Install the [...]

ScanSnap S500M Operator's Guide xiii Protect the scanner from st atic electricity . Do not use aerosol sprays near the scanner . A void any cont act when scanner is in use. Disconnect the power plug from the pow er outlet when the scanner is not used for a long period of time. Do not inst all the scanner in the direct sunlight. Do not use the [...]

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1 ScanSnap S500M Operator's Guide 1 Chapter 1 Before Y ou S t art Using Y our Scanner This chapter describes the necessary preparations for using ScanSnap. 1.1 Names and Functions of Parts .............................................................................. 2[...]

2 1.1 Names and Functions of Parts This section describes the name and function of each part. ■ Front Side HINT You can also use the scanner with out the Stacker. Paper chute Open the cover to use the scanner. ⇒ Opening the cover turns on the scanner. ADF (ADF stands fo r A utomatic D ocument F eeder ) Paper chute Open the paper chute and lo ad[...]

1.1 Names and Func tions of Parts ScanSnap S500M Operator's Guide 3 Bef ore Y ou Star t Using Y our Scanner 1 ■ Operation Button ■ Rear Side SCAN POWER [SCAN] button Press this button to sta rt scanning. [POWER] button Hold down 1 sec. to turn on /off the power supply. Power lamp Indicates the scanner status. Blue; Lighted: Ready Blue; Bli[...]

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ScanSnap S500M Operator's Guide 5 2 Chapter 2 Connecting ScanSnap This chapter describes how to conn ect ScanSnap to your compute r. Install ScanSnap Manager on your co mput er before connecting the ScanSnap scanner. For details about the specifications of the scanner such as the installation area, refer to the Appen- dix, "Installation S[...]

6 2.1 Installing ScanSnap "Installation" is the operation to copy the supplied prog ram file or ScanSnap Manager to the hard disk of your computer and create the envi ronment for using ScanSn ap on the computer. ■ Before Installing ScanSnap Manager 1. Before installing ScanSnap Manager, check the fo llowing system requirements. ■ Oper[...]

2.1 Installing ScanSnap ScanSnap S500M Operator's Guide 7 Connecting ScanSnap 2 ■ Free disk space • ScanSnap Manager 20 MB • Adobe Acrobat 7.0 450 MB 2. Make sure that ScanSnap is not connected to your computer yet. 3. Start up your computer. Login as a user with Administrator rights. 4. Close all currently running programs.[...]

8 ■ Installing Adobe Acrobat Install Adobe Acrobat from th e "Adobe Acrobat 7.0 CD-ROM" supplied with the scanner, following the procedures belo w. Prepare the Adobe Acrobat 7.0 CD-ROM. 1. Insert the " Adobe Acrobat 7.0 CD-ROM " into the CD-ROM drive. ⇒ The "Adobe Acrobat 7.0 Standard" window app ears. ATTENTION Sy[...]

2.1 Installing ScanSnap ScanSnap S500M Operator's Guide 9 Connecting ScanSnap 2 2. Click the Finder icon in the Dock menu. ⇒ The Finder window appears. 3. Select the [Applications] folder in the Fin der window. 4. Select and drag and drop the [Adobe Acrob at 7.0 Standard] folder icon to the [Appli- cations] folder in which the software is to[...]

10 5. After finishing copying, eject CD-ROM, open the [ Adobe Acrobat 7.0 Standard] folder in the [Applications] folder, double-click the Acrobat Stan dard icon and follow the instructions on-screen. HINT Click the "How to install" button on the "Adobe Acrobat 7.0 Standard" window to learn more abou t the Adobe Acroba t 7.0 inst[...]

2.1 Installing ScanSnap ScanSnap S500M Operator's Guide 11 Connecting ScanSnap 2 ■ Installing ScanSnap Manager follow the procedure below to install ScanSnap Manager. Operation 1. Insert the "ScanSnap Setup CD-ROM" into the CD-ROM drive. ⇒ The "ScanSnap" window appears. 2. Double-click the ScanSnap icon . 1) With Mac OS[...]

12 2) With Mac OS X v10.3 or v10.4 ⇒ The "This Installer package need s to run a program to determine if it can be installed. Do you want to continue?" dialog appears. ⇒ Click the [Continue] button. 3. In the "Welcome to the ScanSn ap Manager Installer" window, click the [Continue] bu t- ton.[...]

2.1 Installing ScanSnap ScanSnap S500M Operator's Guide 13 Connecting ScanSnap 2 ⇒ The "Important Information" window appears. When you have finished reading, click the [Continue] button. ⇒ The "Software License Agreement" window appears . 4. Check the contents of the "Softwar e Li cense Agreement," and click [...]

14 ⇒ The agreement confirmation window appears. To accept the agreement, click the [Agree] bu tton. If you click the [D isagree] button, the installation would be aborted, and the "S oftware License Agreement" window returns. ⇒ If you click the [Agree] button, the "S elect a Destination" window appears. 5. In the "Selec[...]

2.1 Installing ScanSnap ScanSnap S500M Operator's Guide 15 Connecting ScanSnap 2 6. In the ' Easy Install on " <selected destina tion name> " ' window, click the [In stall] button. ⇒ The message "Installing this software requires you to restart your computer when the installation is done. Are you sure you want [...]

16 ⇒ The "Startup item regi stration" window appe ars before the installation is complete. ⇒ Clicking the [OK] button in the "Startup it em registration" wind ow closes the window. Even if you do nothing, the window closes automatica lly in 10 seconds. 7. In the "The software was successfully in stalled" window, cl[...]

2.2 Connecting ScanS nap to your Computer ScanSnap S500M Operator's Guide 17 Connecting ScanSnap 2 2.2 Connecting ScanSnap to your Computer Follow the procedure below to conn ect ScanSnap to your computer. 1. Connect ScanSnap to a power outlet with the AC cable. 2. Conn ect ScanSnap to your computer with the USB cable. The following describes [...]

18 ■ Connecting the USB Cable Connect the U SB cable as shown be low. 1. Remove the seal on the rear side of the ScanSnap scanner. 2. Insert the USB cable into the USB conn ector of ScanSnap and plug the other en d of the cable into the USB port of your computer. Insert the US B cable firmly as far as it can go into the connector. ATTENTION • U[...]

2.2 Connecting ScanS nap to your Computer ScanSnap S500M Operator's Guide 19 Connecting ScanSnap 2 3. Open the paper chute of Scan Snap. ⇒ ScanSnap is automatically turned on and detected by your computer. ATTENTION If the scanner is not autom atically turned on (Blue Po wer lamp is ON), push the [POWER] button on the scanner. ATTENTION It m[...]

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3 ScanSnap S500M Operator's Guide 21 Chapter 3 Basic Scanner Operations This chapter describes the basic operations of ScanSnap. 3.1 Flow of Operations .................................................................................. ............. 22 3.2 Scanning Different Documen t Types .......................................... ...........[...]

22 3.1 Flow of Operations This section describes the flow of operations fr om scanning documents w ith ScanSnap to saving scanned images to PDF files. ■ Preparation Operation 1. Make sure that the AC cable is firmly connected to the scan ner. 2. Make sure that the scanner is correctly connected to your computer. 3. Turn on your computer. ⇒ The [...]

3.1 Flow of Operations ScanSnap S500M Operator's Guide 23 Basic Scanner Operations 3 ⇒ The scanner is turned on and the status of the "ScanSnap Ma nager" icon will change from to . HINT If the scan ner is not automatically tu rned on ( Power lamp illu minates blu e) even when the paper chute is opene d, press the [POWER] button on [...]

24 ■ Scanning documents Operation 1. Make sure that the "ScanSnap Manager " icon is displayed in th e Dock menu. 2. Load the document onto the scanner. Refer to "3.2 Scanning Different Document Ty pes" (page 29) and "3.3 Loading Documents" (page 31). 3. Press ([SCAN] button). ⇒ This starts the scanning. HINT If the[...]

3.1 Flow of Operations ScanSnap S500M Operator's Guide 25 Basic Scanner Operations 3 ⇒ The Power lamp on the scanner blinks blue during scanning. The following window appear s to indicate the scanning status. ⇒ The selected application (Adobe Acrobat, Prev iew, etc.) is started up and the scanned image is displayed. For details about infor[...]

26 HINT • Default settings for scan ning are as follows: SCAN button: "Duplex scan" Image quality: "Normal (Fastest)" Color mode : "Auto Color Detection" • Before scanning document s that contain printed or handwritten text, mark the "Setting for text only document" checkbox in the [Read Mode Option ] win[...]

3.1 Flow of Operations ScanSnap S500M Operator's Guide 27 Basic Scanner Operations 3 ■ Turning the Scanner ON/OFF ScanSnap can be turned on/off by: • T urning on/o ff the computer , • Opening/closing the p aper chute of the scanner . You do not have to turn on/off the scanner when it is connected to your computer. Turning off your comput[...]

28 ■ End of Operation Exiting "ScanSnap Manager" Operation Click and hold the mouse button on the "ScanSn ap Manager" icon in the Dock menu, and select "Quit" from the menu. Disconnecting the scanner Operation 1. Close the paper chute to turn off the scan ner. ⇒ The "ScanSnap Man ager" icon changes to . T[...]

3.2 Scanning Different Document Types ScanSnap S500M Operator's Guide 29 Basic Scanner Operations 3 3.2 Scanning Different Document Types The table below shows the types of docume nts that you can sca n with ScanSnap. Target Paper commonly used in offices, Post cards, Business cards Weight 52 g/m 2 to 127 g/m 2 (14 lb to 34 lb) Size Letter Leg[...]

30 ATTENTION • T o prevent the rollers from becoming dirty , avoid scanning documents written in pencil. If you scan such document s, clean the rollers as frequently as possible. For details, refer to "6.2 Cle anin g the Scann er Exterior & St acker" (page 89) . • Carbonless p aper contai ns chemical su bstances that m ay damage t[...]

3.3 Loading Documents ScanSnap S500M Operator's Guide 31 Basic Scanner Operations 3 3.3 Loading Documents This section describes how to lo ad documents onto the scanner. ■ How to load documents 1. Align the edges of the document. How to align the edges of the document is as follows: 1) Align both edg es of the document, and you can scan the [...]

32 3) Hold the batch firmly with both hands so that the both edges remain beveled, and then unbend the batch as shown in the figure below. 4) Repeat steps 1) to 3) a few times. 5) Turn the batch 90 degrees to hold th e other two sides of it, and then perform steps 1 to 4 again. 2. Load the document onto the paper chute. Load the batch so that the f[...]

3.3 Loading Documents ScanSnap S500M Operator's Guide 33 Basic Scanner Operations 3 3. Adjust the side guides to the document width. Move the side guides so that they are touchi ng the document ed ge. If there is clearance between the document edge and the guid e, the scanned imag es may be skewed. HINT If you use the stacker, it will be ea sy[...]

34 3.4 Changing Scan Settings All the settings on ScanSnap are co nfigured with "ScanS nap Manager." The ScanSnap icon is added to the Dock menu at the middle- bottom of the Mac OS X screen. The following menu appears when you press and hold the mouse button on the icon. From this menu, you can start scanning, conf igure settings for scan[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 35 Basic Scanner Operations 3 The following describes how to change the settings. Operation 1. Click and hold down the mouse button o n t he ScanSnap icon in the Dock menu, and select "Settings" from the menu. ⇒ The "Scan and Save Settings" window appears. 2. Chan[...]

36 [Application] tab ■ Application: Specify the application to interact wit h S canSnap. The specified applica tion starts run- ning after the docu ment is scanned with S canSnap. Click to select the application. You can select one of th e following applications: • Scan to File (image data will be simply saved to file) • Adobe Acrobat Standar[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 37 Basic Scanner Operations 3 ■ [Add or Remove] button Applications can be added to and removed from the "Appl ication" list. When you click the [Add o r Remove] bu tton, the following screen is displayed. (Up to ten applications can be registered.) <To add an applicatio[...]

38 <To remove an application> 1) Select the application you want to remo v e in the "Add or remove application" window, and then click the [Remove] bu tton. ⇒ The confirmation window app ears. 2) Click the [Yes] button. ⇒ The "Add or remove application" window appears; confirm that the application has been remove d. 3)[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 39 Basic Scanner Operations 3 [Save] tab ■ Folder path to save images: Specify the folder to save the scanned images. When you click the [Browse] bu tton, the "Browse for Folder" window is displayed. Select the folder to save the scanned images, and click the [Choose] butto[...]

40 ■ [Filename format] button Set the filename format used fo r files to save the scanned images. When you click the [File name format] button, the following window appears. One of three settings can be specified. • "Use Operating System Setting." Files are named according to the settings of the operating system of your computer. • [...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 41 Basic Scanner Operations 3 [Scanning] tab ■ Image quality: Specify whether to scan document s quickly or at higher quality. Select one of the following modes: • Normal (Fastest) Select this mode when you wish to scan documents quickly. • Better (Faster) Select this mode when y[...]

42 ■ Color mode: Specify whether to scan docu ments in color mode or in black-and-white mod e. By clicking , you can select one of the following modes: • Auto Color Detection (Automatically recognizes the document color) ScanSnap automatically recognizes whether th e document to be scanned is color or black-and-white, and switches the scan mode[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 43 Basic Scanner Operations 3 ■ [Option] button Configure other scanning-related settings. Clicking the [Option] button di splays the following window. • Brightness (Black and White scanning only) Sets the color density for sca nning black-and-white images. Moving the slider to the[...]

44 • Correct skewed character strings automatically. If this checkbox is marked, ScanSnap dete cts a skew of the documents and outputs corrected images. Up to +/-5 degrees of skew can be corrected . • Allow automatic image rotation This setting automatically de tects the orientation of a text on the document, and changes the orientation of the [...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 45 Basic Scanner Operations 3 [File option] tab ■ Selecting the file option Specify the file format of the scanned image. Click to select the file format. You can select either of the following file formats: • PDF (*.pdf) • JPEG (*.jpg) ■ [Option] button This function is used f[...]

46 • "Multipage PDF (whole batch in one PDF )" Create a merged PDF file of all the scanned images. • "Generate one PDF file per x page(s)" Create PDF files, each of which includes the specified number o f pages, per scan. For example, when "2 " is selected as the number of pages, scanning six pages of documents cre[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 47 Basic Scanner Operations 3 [Paper size] tab ■ Paper size: Specify the paper size of the do cu ment to be loaded on the sca nner. Click to select the size. The following paper sizes (Width x Length) can be selected. • Automatic detection • Letter (8.5 x 11 in (216 x 279.4 mm)) [...]

48 ■ [Custom] button With this function, you can add up to ten cu stom document sizes into the [Paper size] list. Clicking this button displays the following window. <When adding a custom document size> 1) Click the [Add] bu tton. ⇒ The following window appears. 2) Configure settings as desired. - Enter a document size w ithin the range g[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 49 Basic Scanner Operations 3 <When deleting a custom document size> 1) In the "Add or Remove Custom sizes" window, select the document size you want to delete and click the [Remove] button. ⇒ The confirmation message appears. 2) Click the [Yes] button. ⇒ In the &qu[...]

50 [Compression] tab ■ Compression rate: Change the compression rate and adjust the file size of the scanned image. The compression rate is ch anged by moving the slider. The higher the compression rate is , the smaller the file size is. ATTENTION As the compression rat e increases, the qu ality of scanned images decreases.[...]

3.4 Changing Scan Settings ScanSnap S500M Operator's Guide 51 Basic Scanner Operations 3 HINT Image data size The following table shows rough estimates of sizes of generated images when a single-sided color documen t is scanned in respective modes. File type: PDF Paper size: A4 (Brochure) Color mode: Color Color mode: B&W (unit: K bytes) C[...]

52 3.5 Various settings according to your needs When you use default settings on ScanSnap, all you have to do is simply press the [SCAN] button to scan the documents, save im ages in the best condition, an d display the scanned images on the screen; any complicated op erations are not required. In addition, you can manually config ure the settings [...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 53 Basic Scanner Operations 3 ■ Scanning only one side of a document Pressing the [SCAN] button on ScanSnap st arts scanning documents in "Duplex scan" mode by default. If you want to change the [SCAN] button setting to "Simplex scan" mode, follo[...]

54 4. Load the document onto the scanner. 5. Press the [SCAN] button . ⇒ The document is scanned in "Simplex scan" mode. HINT To select the "Duplex scan" mode again, go to step 2 and se lect "Duplex Scan (double-sided)" instead. Th e selected setti ng is valid until you change it again.[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 55 Basic Scanner Operations 3 ■ Scanning color docume nt in black-and-white By default, ScanSnap automatically recognizes whether a document is black-and-white or color. Color documents are output as color image data, and black-a nd-white documents are output as mon[...]

56 ■ Skipping blank pages ScanSnap is able to remo ve bl ank pages automatically. When do cuments in which doub le-sided and single-sided pages are mixed are scanned in "Duplex scan" mode , the backside of single-sided (blank) pages are automatically re moved, and the image data of only necessary pages is generated. To change the settin[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 57 Basic Scanner Operations 3 3. Mark the [Allow automatic blank page remo val] checkbox. 4. Click the [OK] button and close all the windows. ⇒ The setting takes effect the next time you scan documents. ATTENTION The following types of documents may be accidentally [...]

58 ■ Correcting skewed documents ScanSnap is able to automatically correct do cument skew. To change the setting, follow the procedure below. Operation 1. Click and hold the mouse button on the Sca nSnap icon , and select "Settings" from the displayed menu. 2. On the [Scanning] tab, click the [Option] bu tton. ⇒ The "Read Mode Op[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 59 Basic Scanner Operations 3 3. Mark the [Correct skewed characte r strings automatically] checkbox. 4. Click the [OK] button and close all the windows. ⇒ The setting takes effect the ne xt time you scan documents. ATTENTION Up to +/-5 degrees of skew can be correc[...]

60 ■ Correcting the orientat ion of scanned image When there are page s of different orientation s in a scanned document, ScanSnap is able to automatically rotate the orienta tion (view direction) of the scan ned images. For example, it often happens that some pages are portrait (text) and some are landscape (tables) in a document. In addition, t[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 61 Basic Scanner Operations 3 3. Mark the [Allow automatic image rotation] checkbo x. 4. Click the [OK] button and close all the windows. ⇒ The setting takes effect the ne xt time you scan documents. ATTENTION This function deter mines the orientation of pa ges base[...]

62 ■ Scanning documents of differen t widths or sizes at a time By marking the "Scan mixed paper size" checkbox, you can scan documents of different widths or sizes in one batch. To scan documents of various sizes, do the following. Operation 1. Click and hold the mouse button on the Sca nSnap icon , and select "Settings" from[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 63 Basic Scanner Operations 3 4. Click the [OK] button and close all the windows. 5. Align the leading edge and centerlin e of all documents. ATTENTION This function is available only when "Automatic detection" is selected from the "Paper size" dro[...]

64 6. Load the documents onto the paper chu te. ATTENTION • Place all documents cente ring them under the pick roller . (Document s that are not under the pick roller cannot be fed.) • Adjust the side guide to the widest document. • Carefully load the smaller d ocuments, which cannot cont act the side guide, so that they can be fed straight. [...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 65 Basic Scanner Operations 3 7. Press the [SCAN] button . ⇒ The size of all images output conf orms to the respective documents. ATTENTION If the document was skewed during sca nning, the output image size may be different from the original document size.[...]

66 ■ Rotating the page view of a PDF file Even after scanning a document and saving it as a PDF file, you can change the view direction of this PDF file with Adobe Acrobat. When you want chan ge the orientation of any other pag es, follow the procedure below. Operation 1. With Adobe Acrobat, open the PDF file you want to change the view direction[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 67 Basic Scanner Operations 3 3. You see the view direction is changed. HINT For details on this function, refer to "Adobe Acrobat Help."[...]

68 ■ Saving scanned images in multiple files ScanSnap can save scanned images to multiple PDF files, each of which contains a preset number of pages. For example, you can scan a batch of filled forms and create a sepa rate file for each. To change the setting, follow the procedure below. Operation 1. Click and hold the mouse button on the Sca nSn[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 69 Basic Scanner Operations 3 3. In the "PDF file format option" window, select "Genera te one PDF file per x Page" and a number. Every PDF file created contains the specified number of pages. 4. Click the [OK] button to close the wind ow. ⇒ The [...]

70 ■ Continuing/stopping scan ning after an error If an error such as the paper jam occurs while you scan a document containin g more than one pages, you will see the following message. You can continue or stop scanning using the following procedure. Operation To continue scanning: 1. Check the last scanned page in the "Message" window.[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 71 Basic Scanner Operations 3 ATTENTION The [Cont inue Scannin g] button m ay be grayed out as shown in the example below. If this is the case, it is not possible to continue scanning.[...]

72 ■ Converting scanned images to searchable text with OCR If you scan a text document, you wil l get an image of the document containing all the signs, letters, and numbers. However, the image data cannot be recognized as text. This means that you are not able to search the content of your document until processing it with OCR (Optical Character[...]

3.5 Various settings according to your needs ScanSnap S500M Operator's Guide 73 Basic Scanner Operations 3 ⇒ The text information is added to the image data by the "Recognize Text" function. ATTENTION An error may occur when data scanned at 600d pi or more is converted with Adobe Acrobat 7.0.0. To avoid the error, do the following:[...]

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ScanSnap S500M Operator's Guide 75 4 Chapter 4 Uninst alling ScanSnap The "Uninstallation" process removes the ScanSnap pro gram files, which are installed on your computer, from the hard disk and restores the system environment to its original state. This chapter describes ho w to uninstall ScanSnap. 4.1 Uninstalling Supplied Progra[...]

76 4.1 Uninstalling Supplied Programs Follow the procedure below to uninstall ScanSnap Manager. ■ To uninstall ScanSnap Ma nager in Mac OS X v10.2 1. Start your computer. 2. Quit ScanSnap applications; all users must quit those running applica tions. (Click and hold the mouse button on the ScanSnap icon , and select "Quit" from the disp[...]

4.1 Uninstalling Supplied Programs ScanSnap S500M Operator's Guide 77 Uninstalling ScanSnap 4 ■ To uninstall ScanSnap Manage r in Mac OS X v10.3/v10.4 1. Start your computer. 2. Quit ScanSnap Manager; all user s must quit those running applications. (Click and hold the mouse button on the ScanSnap icon , and select "Quit" from the [...]

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5 ScanSnap S500M Operator's Guide 79 Chapter 5 T roubleshooting This chapter describes ho w to remove jammed docume nts and troubleshoot other pro blems. 5.1 Clearing Document Jams .................................................. ................................... 80 5.2 Troubleshooting Checklist.............................................[...]

80 5.1 Clearing Document Jams Cautions in clearing a paper jam are as follows: CAUTION • Do not pull out the jammed paper by force; be su re to open the ADF before removing the jammed documen t. • Do not touch sharp obje cts inside the scanner when removing jammed paper or you might be injured. • When removing the jam med paper, be careful no[...]

5.1 Clearing Document Jams ScanSnap S500M Operator's Guide 81 T roubleshooting 5 3. Remove the jammed paper. 4. Close the ADF. ⇒ You should hear the ADF click when it returns to its or iginal position. ATTENTION Make sure that the ADF is firmly closed. Otherwise, paper jams or other fe ed- ing errors may occur. Paper chute ADF[...]

82 5.2 Troubleshooting Checklist This section describes common pro blems that may occur during the use of ScanSnap and how to solve them. Check the items as described in the following table before requesting repair service. If you cannot solve the problem even after checki ng the following items, contact an authorized FUJITSU scanner service provid[...]

5.2 Troubleshooting Checklist ScanSnap S500M Operator's Guide 83 T roubleshooting 5 Scanning does not start. Is the USB cable connected correctl y? Connect the USB cable cor rectly. (When a hub is used, check the hub’s power supply.) Is the LED light blinking? Disco nnect and then re-connect the AC cable and AC adapter. (Wait at least 5 seco[...]

84 Thin lines are faint on the document. (Example: T he ruled lines of the table are invisible.) Are you scanning docu - ments including typed text, tables with ruled lines, or handwritten text in color mode? The color m ode is used for capturing color images such as the photo in high quality. For other documents including textual content, mark the[...]

5.2 Troubleshooting Checklist ScanSnap S500M Operator's Guide 85 T roubleshooting 5 Sheets of paper a re not fed (stops midway). Is the Pick roller dirty? Clean the Pick roller following the instructions in section "6.3 Cleanin g the I nside of the Scanner" (page 90 ). Is the Pick roller worn? Replace the Pick roller following the in[...]

86 The orientation of scanned images is not displayed correctly (when "Allow auto- matic image rotation" is enable.) Depending on the contents of the document, the automatic image rotation may not work properly. For information about the "Allow automatic image rotation" checkbox, refer to "C orrecting the orientation of sca[...]

6 ScanSnap S500M Operator's Guide 87 Chapter 6 Daily Care This chapter describes how to clean ScanSnap. WARNING Fire/Electric Shock Before you clean the scanner , turn off the scanner and disconnect the AC adapte r from the power outlet. 6.1 Cleaning Materials ........................................ ...........................................[...]

88 6.1 Cleaning Materials *1) To purchase cleaning materials, contact the FUJITSU scanner dealer where you purchased the scanner. *2) Any lint-free cloth can be used. Cleaning Materials Pa rts No. Remarks Cleaner F1 CA99501-0013 1 bottle (100ml) Moisten a cloth with this fluid and wipe the scanner clean. (*1) Lint-free dry cloth Commercially availa[...]

6.2 Cleaning the Scanner Exterior & Stacker ScanSnap S500M Operator's Guide 89 Daily Care 6 6.2 Cleaning the Scanner Exterior & Stacker Clean the scanner exterior and the stacker with a cloth moistened with a small amount of Clean er F1 (isopropyl alcoho l) or any neutral detergent. ATTENTION • Do not use paint thinne r or other orga[...]

90 6.3 Cleaning the Inside of the Scanner Clean the inside of the scanner with a cloth moistened with Cleaner F1. After the scanner has been in use for a period of time, its insi de will be contaminated with paper debris and dust. The accumulation of debr is and dust may cause scanning problems. As a guideline, clean the ADF at least every 1,000 s [...]

6.3 Cleaning the Insi de of the Scanner ScanSnap S500M Operator's Guide 91 Daily Care 6 2. Clean the following locations with a cloth moistene d with cleaner F1. Turn off the scanner before clea ning the following locations. • Pad ASSY (x 1) Remove the dirt on the rubber tabs by wi ping downward. Whe n cleaning the Pad ASSY, take care to pre[...]

92 Turn on the scanner before cleaning the following locatio ns, an d rotate the ro llers to clean them thoroughly. • Feed rollers (x 2) Clean lightly taking care not to scratch the su rface of the rollers. Take particular care in cleaning the feed rollers since black debris on the rollers adversely affect the feed performance. • Eject rollers [...]

6.3 Cleaning the Insi de of the Scanner ScanSnap S500M Operator's Guide 93 Daily Care 6 3. Close the ADF. ⇒ You should hear the ADF click when it returns to its original position. ATTENTION When closing the ADF, make sure tha t it is completely closed. Ot herwise, paper jams or other feeding errors m ay occur. ADF Paper chute[...]

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7 ScanSnap S500M Operator's Guide 95 Chapter 7 Replacing Consumables This chapter describes how to replace consumables. WARNING Fire/Electric Shock Before you replace the consumables, turn o ff the scanner and disconnect the AC adapter from the power outlet. 7.1 Replacing Consumab les ...........................................................[...]

96 7.1 Replacing Consumables This section describes how to replace consumables. ■ Part Nos. and Replacemen t Cycles of Consumables The following tables list the part numbers of consumables a nd their suggested replacement cycles. The suggested replacement cycles are based on A4 /Letter sized paper free of wood fibers 80 g/m 2 (2 1 lb). Depending [...]

7.1 Replacing Consumables ScanSnap S500M Operator's Guide 97 Replacing Consumab les 7 HINT Use the following procedure to check the target valu es for replacement and usage information of consumables. 1. Click and hold the "ScanSnap Manage r" icon in the Dock menu. 2. Click [Check consumable supplies...] on the menu. ⇒ The "Ch[...]

98 7.2 Replacing the Pad ASSY Replace the Pad ASSY following the procedure below. 1. Remove the document s on the paper chute. 2. Pull the cover open lever to open the ADF. 3. Remove the Pad ASSY. Pinch both ends o f the Pad ASSY and pull it out as shown below. ADF Cover open le ver Paper chute Pad ASSY ADF[...]

7.2 Replacing the Pad ASSY ScanSnap S500M Operator's Guide 99 Replacing Consumab les 7 4. Attach the new Pad ASSY. 5. Close the ADF. ⇒ You should hear the ADF click when it returns to its original position. 6. Turn on the scanner. ATTENTION Make sure that the Pad ASSY is firmly at tached. Otherwise, document jams or other feeding errors may [...]

100 7. Click and hold the "ScanSnap Manager" ic on o n the Dock menu, and select [Check consumable supplies...] fr om the menu. ⇒ The "Check consumable status" window will appear. 8. In the "Check consumable st atus" window, click the [Reset] button of the "Pad ASSY Count." ⇒ A confirmation pop-up screen [...]

7.3 Replacing the Pick Roller ScanSnap S500M Operator's Guide 101 Replacing Consumab les 7 7.3 Replacing the Pick Roller Replace the Pick roller following the procedure below. 1. Remove the document s on the paper chute. 2. Open the ADF while pulling the cover open le ver. 3. Adjust the Side guide to the "A5" size. ADF Cover open le [...]

102 4. Remove the sheet guide. Pinch the handle and claw togeth er on bo th sides of the sheet guide to remove it. 5. Rotate the Pick roller bushing (on the left side). Sheet guide Claw Handle Pick roller Pick roller bushing Pick roller shaft[...]

7.3 Replacing the Pick Roller ScanSnap S500M Operator's Guide 103 Replacing Consumab les 7 6. Remove the Pick roller with its shaft . Slightly pull up the left part of the Pick ro ller shaft (abo ut 5mm), mo ve it towards the left side, and then raise it to remove from the scanner. 7. Remove the Pick roller from its shaft. Pull out the shaft f[...]

104 8. Attach a new Pick roller to the Pick roller sh aft. Aligning the key with the slot on the Pick roller, insert the Pick roller shaft into the pick roller. 9. Install the Pick roller with its shaft to the scanne r. Insert the right end of the shaft to the roller bush ing (right), and set the shaft to the slot while lowering it. ATTENTION If yo[...]

7.3 Replacing the Pick Roller ScanSnap S500M Operator's Guide 105 Replacing Consumab les 7 10. Rotate the roller bushing (on the left) by rotating it as shown below. 11. Attach the sheet guide to the scanner. Pinch the handles on bo th sides of the sheet guide and attach it to the scanner. ⇒ The sheet guide makes a clicking soun d when the c[...]

106 12. Close the ADF. ⇒ You should hear the ADF click when it returns to its or iginal position. 13. Turn on the scanner. 14. Click and hold the "ScanSnap Manager" icon on the Dock m enu , and select [Check consumable supplies] from the men u. ⇒ The "Check consumable status" window appears. 15. In the "Check consumable[...]

7.3 Replacing the Pick Roller ScanSnap S500M Operator's Guide 107 Replacing Consumab les 7 ⇒ A confirmation pop-up screen appears. ⇒ When you click the [Yes] button, the counter is reset to "0."[...]

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A ScanSnap S500M Operator's Guide 109 Appendix A Installation Specifications The following table summarizes the inst allation specifications of ScanSnap. Note) Dimensions Item Specification s Dimensions (Note) Width Depth Height Minimum 284 mm 11.18 in. 157 mm 6.18 in. 158 mm 6.22 in. Maximum 284 m m 11.18 in. 436.7 mm 17.19 in. 299.5 mm 11.79[...]

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ScanSnap S500M Operator's Guide 111 Index A AC adapter connector ............................... 3 ADF ..... ...................................................... 2 Allow automatic blank page removal ...... 43 Allow automatic image deskew ............... 44 Allow automatic image rotation ......... 44 , 61 Application tab .....................[...]

112 M Media .................................. .................... 29 Menu ................................... .................... 34 N Normal quality ..................... .................... 41 O Operation Button ....................................... 3 P Pad ASSY ..................................... .......... 96 Paper chute cover .........[...]

ScanSnap S500M O perator's Guide 113 Contact the store where you purchased your ScanSn ap or an authorized se rvice provider for per- forming repairs on this prod uct. • The user must not perform any repairs on the scanner. Repairs[...]

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z The contents of this manual are subject to change without notice. z PFU LIMITED assumes no liability for incidental or consequential damages arising from th e use of this manual, and any claims by a third party. z Copying of the contents of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law[...]