Fujitsu SRS-9924-ABM manual

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Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents NI / 5E Custom T erminal Overview Using the T erminal T erminal Set-Up SRS-9924-ABM NI / 5E Custom T erminal Installation T erminal Accessories NI / 5E Custom Appendix T erminal T esting NI / 5E Custom Appendix Err or Messages Appendix Or dering National ISDN Lines USER GUIDE 1 2 3 4 [...]

Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 1 Fujitsu Network Communications, Inc. 1000 St. Albans Drive Raleigh, NC 27609 U.S.A. Part Number P-UG-99VO-A Revision 1.1 ©Copyright 2000 Fujitsu Network Communications, Inc. All rights r eser ved. Printed in the United States of America. This publication may be r eplaced by a revis[...]

2 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents Wa r n i n g This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interfer ence in a residential installation. This equipme[...]

Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 3 System Port Identification Facility Interface & Service Order Codes Mfgrs Port Identifier Facilities Interface Code Service Order Code Network Jack 6.ON RJ-49 02IS5 ISDN Line If this telephone equipment causes harm to the telephone network, the telephone company will notify you [...]

4 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents Repairs Repairs to this equipment can only be made by the manufactur er or its authorized agents. If this equipment is causing harm to the telephone network, the telephone company may r equest that it be unplugged fr om the modular outlet until the pr oblem has been corrected. T o o[...]

Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 5 Conventions and Layout • In pr ocedures, the r equired actions ar e noted, with the buttons you press in capital letters, such as HOLD or REDIAL. • Other important wor ds, such as messages that appear on the display , also appear in CAPIT AL LETTERS. • Some procedur es use the[...]

6 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents <SRS-9924> ............................ Applies to SRS-9924 only <SRS-9912> ............................ Applies to SRS-9912 only Softkeys The softkeys are the four keys located just below the display . 1234 Menu OPTIONS CLEAR L-DIR UNA 12:05PM FRI JAN 15 Standar d Softk[...]

Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 7 Dialing 9. When you dial for an outside line (usually by pr essing 9), you do not hear a pause and a second dial tone. Y ou can begin dialing the telephone number immediately . Onhook dialing. Y ou can dial a number befor e you get a dial tone. The number you dial appears on the dis[...]

8 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents • They allow the incoming dir ectory number and calling name to be displayed if it is available fr om your service provider . Multipoint Configurations In multipoint configurations, ISDN lines ar e shared by two or mor e terminals. Usually , two terminals will share a BRI, allowin[...]

Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 9 T ABLE OF CONTENTS Section Page Chapter 1 GETTING ACQUAINTED WITH YOUR DIGIT AL SET ............................. 1-1 Unique Components .................................................................... 1-6 Switches and Connectors ..................................................[...]

10 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents ENABLING/DISABLING THE SPEAKER FUNCTION ............................ 3-13 HANDSFREE, HANDSET , AND HEADSET MODES ............................. 3-13 CHANGING RINGER MODE ............................................................ 3-14 ASSIGNING A LEASED NETWORK ACCESS CODE DELIMITE[...]

1-1 NI / 5E Custom T erminal Overview 1 CHAPTER 1 GETTING ACQUAINTED WITH YOUR DIGIT AL SET This introductory chapter describes the set’ s parts, connectors, switches, and scr een displays. It also explains how the functions and features operate. The SRS-9924-ABM is described in Chapter 4. * 0 # 9 WX YZ TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 ABC 2[...]

1-2 NI / 5E Custom T erminal Overview 1 * 0 # 9 WX YZ TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 ABC 2 1 SRS-9924 MENU MSG Multifunction Buttons Softkeys Function Keys Optional ABM Volume/Contrast Buttons DROP CONF TRAN REDIAL HOLD SPKR 13 14 15 16 17 MIC-OFF 789 1 0 1 1 1 2 123456 SRS-9924-ABM 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40[...]

1-3 NI / 5E Custom T erminal Overview 1 Figur e 1-3: SRS-9912 National ISDN - Front Panel MSG Name Multifunction Buttons Softkeys Function Keys V olume/Contrast Buttons MENU Number SRS-9912 * 0 # 9 WX Y Z TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 AB C 2 1 DROP CONF TRAN REDIAL HOLD SPKR 18 19 20 123456[...]

1-4 NI / 5E Custom T erminal Overview 1 MSG Name Multifunction Buttons Softkeys Function Keys V olume/Contrast Buttons MENU Number SRS-9912 123456 * 0 # 9 WX Y Z TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 AB C 2 1 DROP CONF TRAN REDIAL HOLD SPKR Figur e 1-4: SRS-9912 5E Custom - Front Panel[...]

1-5 NI / 5E Custom T erminal Overview 1 T erminating resistor DC power connector 48V DC OFF ON PS TR OFF ON LINE Handset/Headset connector located beneath terminal ISDN Line Connector Power Source selection C Figur e 1-5: Digital Set Rear View Handset /Headset plug Rear stand Figur e 1-6: Digital Set Bottom View[...]

1-6 NI / 5E Custom T erminal Overview 1 Switches and Connectors Unique Components Softkeys/MENU. Four buttons below the display with changeable functions. The MENU key displays the current functions on line 2 of the display . Multifunction buttons. These buttons ar e assigned to CAs, DNs, one-touch numbers, or network features. Dual assignments ar [...]

1-7 NI / 5E Custom T erminal Overview 1 MIC-OFF Button <SRS-9924> Function Keys For Multifunction Keys: An LED associated with each button slowly flashes gr een for incoming calls, flashes red if a call is on hold at your phone, and is steady r ed when a call is active on your phone. The upper right button is normally used as a MIC- OFF funct[...]

1-8 NI / 5E Custom T erminal Overview 1 MUL TIFUNCTION BUTTONS Multifunction buttons have thr ee uses: One-touch: Dial a stor ed number . Network Featur e: Activate or deactivate a special network feature, such as call forwar ding. Call Appearance (CA) or Dir ectory Number (DN): Handles incoming or outgoing calls. Use and set-up of the multi-functi[...]

1-9 NI / 5E Custom T erminal Overview 1 In the illustration, this set also has a button assigned to the number 747-3482. This could, for example, be a shared line using someone else’ s primary DN. MIC-OFF 3456 3456 3456 7890 7890 3482 If your DN is 747-3456, and the first thr ee multifunction buttons on your digital set have been assigned that nu[...]

1-10 NI / 5E Custom T erminal Overview 1 For an incoming call, the calling party’ s number appears if the network supplies the digital set with the Calling Line ID (CLID). When your party answers, the call duration timing is shown as minutes and seconds. This timer will recor d for an hour , up to 59:59, and then it r estarts at 00:00. If the cal[...]

2-1 2 Using the T erminal 5E CUSTOM ONL Y Ringing Prefer ence LINE P ARAMETERS Ringing Prefer ence Choices Menu Mode Effects When your line was installed, choices wer e made on thr ee important switch parameters that affect your call handling and the LEDs associated with your lines. Ringing prefer ence affects what happens when you have at least on[...]

2-2 2 Using the T erminal 5E CUSTOM ONL Y (If your ringing prefer ence was set to IDLE and there are no lines available, the ter minal does not connect to a line until you pr ess a Call Appearance button.) Autohold affects what happens when you ar e on an active call on one CA and then pr ess another CA. The active call you wer e on can be dropped [...]

2-3 2 Using the T erminal Placing Handset Calls If you are alr eady talking on another call 1. Pick up the handset. This should automatically give you a dial tone, if not, pr ess the idle Call Appearance (CA) you wish to use. 2. Dial the desir ed number . 3. Converse with the called party , then hang up. 1. End the call by pr essing the button in t[...]

2-4 2 Using the T erminal Receiving Handsfr ee Calls <SRS-9924> Gr oup Listening or Monitoring <9912> 1. Pr ess SPKR and, if necessary , the gr een-flashing CA button. 2. Converse with the calling party . 3. Hang up by pr essing SPKR. Examples for using this function: • Pr ess SPKR to access and listen to voice mail messages. • For [...]

2-5 2 Using the T erminal Switching between Handset and Handsfr ee Modes <SRS-9924> If you ar e using the handset and want to use handsfr ee mode 1. Pr ess SPKR and then replace the handset in its cradle. Y ou now hear the other parties on the call thr ough the speaker . 2. If the MIC-OFF LED is r ed, the micr ophone has been turned off. Pr e[...]

2-6 2 Using the T erminal 5E CUSTOM ONL Y Method 2 Enter all numbers before you pick up the handset or pr ess the SPKR button. 1. Pr ess the access code delimiter button. A colon appears on the first line of the screen. 2. Dial the leased network access code. The access code appears on the screen after the colon. 3. Press the delimiter key again. A[...]

2-7 2 Using the T erminal 5E Custom ONL Y These assignments are not used for 5E Custom ISDN. If there ar e no idle CA ’ s available, pressing REDIAL brings the number to the scr een but does not dial. When an idle CA later becomes available, pr essing the CA button dials the number . 1. T o use hold, press HOLD while you have an active call in pr[...]

2-8 2 Using the T erminal • If the person answers, you can talk privately befor e joining the conference. • If the line is busy or the person does not answer , pr ess DROP . Then pr ess the flashing CA button to r eturn to the initial call. • T o retain the second party without having a confer ence, press HOLD and then pr ess the flashing CA.[...]

2-9 2 Using the T erminal TRANSFER <5E Custom, 5E NI, and DMS NI2> T ransfers a call to another phone Y ou can use the DROP button repeatedly until you have dropped everyone but the participant of the original two-party call. T o end the call, hang up normally . <DMS-100> W arning: Pressing DROP at the end of a confer ence call drops bo[...]

2-10 2 Using the T erminal TRANSFER <DMS-100, NI1> T ransfers a call to another phone T o transfer a call, follow these steps: 1. While still on the call, pr ess CONF . The CONF button indicator lights up. The call is put on hold and its CA indicator flashes r ed. 2. An idle CA/DN is selected. Dial the number of the person you want to transfe[...]

2-11 2 Using the T erminal Using a One T ouch Button to Make a Call ONE-TOUCH CALLING • If the line is busy or the person does not answer , press the button in the handset cradle (pr ess SPKR if you are using handsfr ee mode). Then pr ess the flashing CA button to r eturn to the original call. 3. Press CONF then hang up to complete the transfer .[...]

2-12 2 Using the T erminal This pr ocedure is by no means the only way that you can use Call Announce Inter com. T o announce a call by inter com, follow these steps: 1. Press the DN designated for Call Announce Inter com. The intercom DN indicator lights normally . 2. Dial the extension of the call r ecipient. The r ecipient’ s terminal sounds a[...]

2-13 2 Using the T erminal Using the UNA Feature UNANSWERED CALL LOGGING (UNA) If enabled, this feature r ecor ds information about incoming calls that wer e not answered at this phone. UNA The UNA featur e recor ds information from the eight most r ecent unanswered calls, showing the date, the time, and the telephone number and name (if provided) [...]

2-14 2 Using the T erminal PERSONAL DIRECTORY Deleting a Recor d from the UNA-LIST Using the Personal Dir ector y L-DIR If the UNA dot on the display is flashing, you should delete at least one entry to prevent the loss of the oldest entry . T o delete a recor d, press UNA until the r ecor d is displayed, and then pr ess # and CLEAR (softkey 3). T [...]

3-1 3 Using the NI / 5E Custom T erminal Set-Up MENU MODE OPERA TIONS CHAPTER 3 TERMINAL SET -UP The terminal has a menu from which you select options to change local featur es. Note: Setting up the SPID (option 8) is described in Chapter 5. The procedur es to set local featur es requir e the use of the softkeys located below the display . T o see [...]

3-2 3 Using the NI / 5E Custom T erminal Set-Up Selecting a Menu Option 1:ONE-TOUCH 2:CALEND AR 3:INITIAL (SELECT 1-13) 4:UNA 5:SPEAKER 6:HAND/HEAD (SELECT 1-13) 7:RINGER 8:SPID 9:KEY -A TTR (SELECT 1-13) <SRS-9912> 10:I-COM 11:PREF (SELECT 1-11) OPTIONS NEXT NEXT 7:RINGER 8:SPID 9:U-CODE (SELECT 1-11) NEXT NEXT 10:I-COM NEXT (SELECT 1-10) &l[...]

3-3 3 Using the NI / 5E Custom T erminal Set-Up PROGRAMMING A BUTTON FOR ONE-TOUCH DIALING Notes: If you enter menu mode during a call, special featur es such as Call Pickup and Call Forwar ding are temporarily disabled. However , r egular calling controls such as HOLD, SPKR, MIC-OFF , and call disconnection remain available. Once you ar e familiar[...]

3-4 3 Using the NI / 5E Custom T erminal Set-Up The indicators for pr eviously assigned one-touch buttons will be green. The indicators for buttons assigned to Dir ectory Numbers (DNs), Call Appearances (CAs), and features will be r ed. Y ou cannot program the buttons with red indicators for one-touch dialing. In One-T ouch mode, Call Appearances C[...]

3-5 3 Using the NI / 5E Custom T erminal Set-Up Corr ecting Mistakes Notes: If you enter a number with mor e than 16 digits, the 17th and subsequent digits appear in the 16th number position, and pr eviously enter ed digits are shifted one column to the left. (The digit in the first number position disappears fr om the display , but is still recor [...]

3-6 3 Using the NI / 5E Custom T erminal Set-Up Including Codes in a One-touch Number Changing or Canceling the Number Stor ed in a One-T ouch Button Y ou can code both telephone numbers and one or mor e special code numbers on a single one-touch button, with appr opriate pauses between numbers to allow for system r esponse. Y ou can code up to 30 [...]

3-7 3 Using the NI / 5E Custom T erminal Set-Up 2. Pr ess the one-touch button whose number you wish to change or cancel. The ENTER DIRECTORY NUMBER scr een appears showing the curr ently assigned number: ENTER DIRECT OR Y NUMBER DN=8247629,99,,2502 (12) If the number stor ed on the one-touch button is mor e than 16 digits, a right arrow ( ➔ ) ap[...]

3-8 3 Using the NI / 5E Custom T erminal Set-Up SETTING THE CALENDAR /CLOCK The normal display includes the date, time, and day of the week. T o set the calendar/clock, follow these steps: 1. OPTIONS 2 ENTER ENTER CALEND AR/CLOCK 8:06PM SUN APR 30 2. ENTER INPUT HOUR - > ’99 8:06PM APR 30 3. Enter the pr esent hour and then press ENTER. The sc[...]

3-9 3 Using the NI / 5E Custom T erminal Set-Up 6. T o accept the year displayed, ’99, press ENTER. Or T o change the year , pr ess two numbers for the year you want and then pr ess ENTER. The screen changes to r eflect your entry and to prompt for the month. In this example, assume you accepted the displayed year . INPUT MONTH - > ’ 99 12:5[...]

3-10 3 Using the NI / 5E Custom T erminal Set-Up UNANSWERED CALL LOGGING (UNA) If enabled, this feature r ecor ds information about incoming calls that wer e not answered at this phone. 1. OPTIONS 3 ENTER PRIV A TE DA T A CLEAR (1:YES 2:NO) -> 2. Press 1, then ENTER to clear all data, Or Press 2, then ENTER to r etain all data. If you choose 1, [...]

3-11 3 Using the NI / 5E Custom T erminal Set-Up UNA on All Call Appearances 2. T o enable UNA, pr ess ENTER. This screen appears: 1 : AL L 2: SELECT 3: NO SUPPOR T SELECT ITEM (1-3) Note: If the following scr een appears, press ENTER to go to the selection scr een. UNA SER VICE MODE SUPPORTED (SELECT) T o support UNA on all CAs, follow these steps[...]

3-12 3 Using the NI / 5E Custom T erminal Set-Up Disabling the UNA Feature 2 . Pr ess ENTER when done, and this screen appears: SUPPORTED (SELECT) COMPLETED After about 6 seconds, or if you pr ess asterisk (*), the display returns to the second menu mode scr een: 4 : UN A 5: SPEAKER 6: HAND/HEAD SELECT ITEM (1-3) 3. Y ou can now select a different [...]

3-13 3 Using the NI / 5E Custom T erminal Set-Up ENABLING AND DISABLING THE SPEAKER FUNCTION 4. Y ou can then select a differ ent menu function, or pr ess OPTIONS to return to the normal display . This featur e enables and disables the speakerphone on the SRS-9924, and the listen-only function on the SRS-9912. 1. OPTIONS 5 ENTER SPEAKER SER VICE MO[...]

3-14 3 Using the NI / 5E Custom T erminal Set-Up Handsfr ee Non Supported Using the Handset or a Headset Disallows speaker use. The SPKR button is disabled. Call pickup and hanging up on calls is by handset only . 1. OPTIONS 6 ENTER HAND-SET/HEAD-SET MODE HAND-SET 2. Pr ess ENTER, and this screen appears: 1: HAND-SET 2: HEAD-SET (SELECT 1-2) 3. Pr [...]

3-15 3 Using the NI / 5E Custom T erminal Set-Up 2. ENTER 1: VOLUME 2 : TON E 3: RINGING (SELECT 1-4) NEXT 4: ONE RING (SELECT 1-4) 3. 1 ENTER RINGER V OLUME MODE MEDIUM 4. ENTER 1: SOFT 2 : MEDIUM 3: HIGH (SELECT 1-4) NEXT 4: EXTRA HIGH (SELECT 1-4) 5. Pr ess the desired volume number . The phone rings once at the selected volume. 6. When you hear[...]

3-16 3 Using the NI / 5E Custom T erminal Set-Up Selecting Ringer Pattern 2. ENTER 1 : LO W 2: MEDIUM 3: HIGH (SELECT 1-3) 3. Press the desir ed tone number . The phone rings once at the selected tone. 4. When you hear a tone you like, pr ess ENTER. The following scr een is shown: LOW COMPLETED Select either normal ring or silent ring. Silent ring [...]

3-17 3 Using the NI / 5E Custom T erminal Set-Up Befor e you can dial a leased network number , or program a one-touch button to dial such a number , you must assign one of your multifunction button as a leased network access code delimiter key . T o assign one of the multifunction buttons as the delimiter key for entering leased network access cod[...]

3-18 3 Using the NI / 5E Custom T erminal Set-Up 5E CUSTOM ONL Y If you have pr eviously assigned a button as the delimiter key , its indicator turns green when you complete step 2. Y ou have two choices at this point: • If you pr ess a differ ent button and press ENTER, the indicator of the pr eviously assigned button goes off and the indicator [...]

3-19 3 Using the NI / 5E Custom T erminal Set-Up Call Announce Inter com allows you to specify which call buttons ar e activated by Call Announce Intercom Call Scr eeners, and allows you to select up to three Call Scr eeners. Note: Call Announce Inter com is distinct from Network (Switch pr ovided) intercom. The Call Announce featur e utilizes a Ri[...]

3-20 3 Using the NI / 5E Custom T erminal Set-Up 2. ENTER 1 : AL L 2: SELECT 3: NO SUPPORT (SELECT 1-3) 3. Pr ess 1 or 2, then ENTER. If you selected 2, the following scr een appears: SUPPORTED (SELECT) SELECT ASSIGN KEY 4. All LEDs will light gr een if “All” was previously selected. Only CAs with lit LEDs will activate on Call Announce. Pr ess[...]

3-21 3 Using the NI / 5E Custom T erminal Set-Up Entering the full number negates the possibility that an outside call with the same last four digits in the calling number (for example, 302 422-3112) could activate the inter com. The asterisks in the number 919*926*3112 ar e wild car ds. The digital set accepts any character in this position. Y ou [...]

3-22 3 Using the NI / 5E Custom T erminal Set-Up If no telephone numbers have been pr ogrammed in, the Call Announce Inter com feature is disabled, and the screen displays NON SUPPORTED: INTERCOM FEA TURE (1) NON SUPPORTED T o program the first number and enable Call Announce Intercom, go to step 2. 2. ENTER 1 : ON E W A Y 2: TW O W A Y INTERCOM 3:[...]

3-23 3 Using the NI / 5E Custom T erminal Set-Up CALL APPEARANCE PREFERENCE NI ONL Y 5. * 10 ENTER Repeat steps 2, 3, and 4 as needed until this scr een appears: INTERCOM FEA TURE (1) (ONE OR TWO W A Y) 919*926*3112 6. NEXT INTERCOM FEA TURE (2) NON SUPPORTED Note the number (2) on the first line indicating you ar e about to program your second cal[...]

3-24 3 Using the NI / 5E Custom T erminal Set-Up Selecting CA Prefer ence • Ringing line pr eference. Selects the CA button that is ringing with an incoming call. If you have mor e than one incoming call, the terminal selects any ringing Inter com or Intercom Gr oup featur e button first, and then selects the button with the call that has been ri[...]

3-25 3 Using the NI / 5E Custom T erminal Set-Up MIC-OFF <SRS-9924> If you deactivate MIC-OFF , assign the upper right button as a one-touch button, and then try to reactivate MIC-OFF , the button’ s LED turns r ed as a warning. Y ou must quit the procedur e (pr ess * to retur n to the menu mode main menus) and cancel the one-touch number b[...]

3-26 3 Using the NI / 5E Custom T erminal Set-Up SETTING UP AND EDITING THE PERSONAL DIRECTORY L-DIR 1. Pr ess L-DIR to access the directory . > 01= BILL HALEY 02= FUJITSU 2 . Pr ess L-DIR r epeatedly to either go to the dir ectory entry to change, or to get to the next available number for a new entry , then press MENU. Use the # key to scr oll[...]

3-27 3 Using the NI / 5E Custom T erminal Set-Up Letters Numbers Press the keypad numbers cor responding to the letters in the name. The first press of a keypad digit displays the first letter fr om the gr oup of letters r epr esented by that key , such as 2 for ABC, 3 for DEF , etc. The first letter of the gr oup appears on the display . The secon[...]

3-28 3 Using the NI / 5E Custom T erminal Set-Up USING NETWORK DAT A IN THE PERSONAL DIRECTORY Key Label First Second Thir d Fourth ABC A B C A 2 DEF D E F D 3 GHI G H I G 4 JKL J K L J 5 MNO M N O M 6 PQRS P Q R S 7 TUV T U V T 8 WXYZ W X Y Z 9 When you r eceive an incoming call, and the “Caller ID” or other caller information is displayed, yo[...]

4-1 4 Using the NI / 5E Custom SRS-9924-ABM Figur e 4-1 SRS-9924-ABM NI ABM button number Assignments CHAPTER 4 SRS-9924-ABM This SRS-9924 is available with an optional Add-On Button Module (ABM) which provides thir ty additional multifunction buttons. These multifunction buttons may be used for call buttons (CAs or DNs), ISDN featur es, or One-T o[...]

4-2 4 Using the NI / 5E Custom SRS-9924-ABM SRS 9924 ABM 5E Custom ABM button number Assignments Figur e 4-2 SRS-9924-ABM 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 18 19 20[...]

4-3 4 Using the NI / 5E Custom SRS-9924-ABM The module attaches on the right side of the terminal as shown in Figur e 4- 2. T o attach the ABM: 1. Use a sharp object, r emove the cover fr om the ABM jack on the bottom of the terminal, then plug in the ABM cable. 2. Place the ABM and the terminal side-by-side to position the connector plate. 3. Inse[...]

4-4 4 Using the NI / 5E Custom SRS-9924-ABM Notes[...]

5-1 5 NI / 5E Custom T erminal Installation Requir ed Steps CHAPTER 5 INST ALLA TION These instructions ar e intended mainly for System Administrators, service personnel or end users who ar e installing the terminal. Installation involves four main steps: • Connecting the set to the network. It’ s necessary to determine the type of T elephone C[...]

5-2 5 NI / 5E Custom T erminal Installation INST ALLING THE TERMINAL ISDN equipment may be installed in a number of configurations. In most installations, the supplementary equipment (NT1 and power) is located in a wir e closet in your building. If this is the case in your installation, please skip to the section “Connecting to the network”. In[...]

5-3 5 NI / 5E Custom T erminal Installation Figur e 5-2: Power Connections T o T elco RJ-11 or RJ-49 Pow e r Supply L I N E N T 1 NT1 Line T erm AC 8 Wire 8 Wire 2 Wire or 4 Wire (Low W attage Suppl y) FNC P ower Supply Line 48 V DC AC Adapter AD-3645U (optional) (PS ON) ISDN Set (T A) * 0 # 9 WXYZ TUV 8 7 PQRS GHI 4 JKL 5 6 MNO DEF 3 ABC 2 1 SRS-9[...]

5-4 5 NI / 5E Custom T erminal Installation NI ONL Y Auto-SPID If your switch supports Auto SPID, this function starts when either the terminal is powered-on and a SPID is not pr esent, or when the SPID has been manually cleared. Auto-SPID displays the following scr eens: A UTO SPID REQ UESTING If only one SPID available, the SPID is assigned, and [...]

5-5 5 NI / 5E Custom T erminal Installation ENTER SPID ID=000000000000 2. Dial your voice SPID number and press ENTER. SPID ASSIGNMENT END COMPLETED Note: For first time installations, download will occur without plugging and unplugging the set. At initial installation, when you pr ess ENTER to confirm the SPID, the terminal automatically r equests[...]

5-6 5 NI / 5E Custom T erminal Installation NI ONL Y configuration types (CACH or EKTS) and the instructions on how to change the terminal settings for pr oper operation. If your service provider has not supplied a SPID to you, try this format shown above. If it does not work, contact your service provider or System Administrator . Occasionally , i[...]

5-7 5 NI / 5E Custom T erminal Installation NI ONL Y LOADING OR MODIFYING NETWORK DA T A (after entering the SPID) Note: Do not change your SPID unless told to do so by your service provider . In most cases, digital sets will not work without the correct SPID number . If the SPID number is wrong, the set displays the message SPID NG. Enter the corr[...]

5-8 5 NI / 5E Custom T erminal Installation NI ONL Y Key Attribute Configuration CACH uses Call Appearances for telephone numbers and featur e numbers for featur es. Y ou enter these numbers with options 1 and 2 of KEY -ATTR. Befor e attempting to load or modify network data, obtain the current configuration fr om your service pr ovider . This conf[...]

5-9 5 NI / 5E Custom T erminal Installation NI ONL Y Manual Configuration 1. T o automatically download the configuration, pr ess 1, ENTER. The following displays ar e shown: DL EXECUTING UNA L-DIR CLEAR OPTIONS DL COMPLETED UNA L-DIR CLEAR OPTIONS The menu items in the manual configuration mode serve the functions listed below . However , in most [...]

5-10 5 NI / 5E Custom T erminal Installation NI ONL Y NEXT 4: ICM/GIC 6: TRANS 5: CONF (SELECT 1-9) NEXT 7: ORIG DN 9: DSGN CA 8: CA RESV (SELECT 1-9) Note: The following descriptions begin with selections fr om these nine items. Y our NISDN terminal’ s first button is set at the factory as CA=1. There is no need to change this when using the CAC[...]

5-11 5 NI / 5E Custom T erminal Installation NI ONL Y 2. Pr ess the button to which you want to assign a Call Appearance. Y ou can press any unlit or gr een multifunction button. If you pr ess a red button, the display shows the message INV ALID SELECTION, and the set waits for you to pr ess a valid button. • If you pr ess a gr een button, the di[...]

5-12 5 NI / 5E Custom T erminal Installation NI ONL Y • T o assign another CA, pr ess the desir ed button and r epeat steps 2 and 3. • T o return to normal operation, pr ess OPTIONS. • T o make additional button assignments, pr ess asterisk (*). This returns you to the menu mode main menu. This completes pr ogramming of CAs. If you have progr[...]

5-13 5 NI / 5E Custom T erminal Installation NI ONL Y • If you pr ess a green button, the display shows the curr ent feature number assigned to that multifunction button. Y ou can either enter a new featur e number to replace the curr ent number or cancel the curr ent number . • If you select an unlit button, the scr een looks like this: FEA TU[...]

5-14 5 NI / 5E Custom T erminal Installation NI ONL Y This completes pr ogramming of F As. If you encounter pr oblems accessing features, r eview these items for accuracy and check with your service pr ovider . Caution: If you manually reassign the CONF button, confer ence may not work in all cases. If you wish to r eassign this button, talk to you[...]

5-15 5 NI / 5E Custom T erminal Installation NI ONL Y The set’ s indicators show button status as follows: • Gr een indicates a button already assigned to a Dir ectory Number . • Red indicates a button alr eady assigned to a network featur e or to a local feature such as one-touch. • Unlit indicates an unassigned button. 4. Pr ess the butto[...]

5-16 5 NI / 5E Custom T erminal Installation NI ONL Y The final scr een looks like this: DN=XXXXXXX (XX) COMPLETED If you canceled the curr ent assignment, no numbers appear after DN= and the button indicator goes dark. Note: If you ar e assigning multifunction button 1, you must enter the set’ s primary Directory Number . 6 . With your Directory[...]

5-17 5 NI / 5E Custom T erminal Installation NI ONL Y Selection 5: Confer ence It is necessary to assign the CONF feature to a key using the following pr ocess. Note: This step is not necessary if CONF is assigned to Button 18, using Featur e Activator 18 or 60. 1 . Assign CONF as you would any featur e activator . 2. In the KEY A TTR MODE, press 5[...]

5-18 5 NI / 5E Custom T erminal Installation NI ONL Y 3. ENTER TRANS KEY = (20) F A=20 or 61 COMPLETED Note: If the user selects a key that cannot be used for TRAN, the following display is shown: SELECT ASSIGN KEY INV ALID SELECTION Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the following fea[...]

5-19 5 NI / 5E Custom T erminal Installation NI ONL Y The first step is to designate the CA or Dir ectory Number that you will typically use for outgoing calls. This is called the Originating DN. If you do not subscribe to Call Appearance Reservation, you do not need to follow the steps in Selection 7 or Selection 8. 1. T o manually assign the Orig[...]

5-20 5 NI / 5E Custom T erminal Installation NI ONL Y Selection 8: Call Appearance Reservation If you have subscribed to Call Appearance reservation as a featur e on your ISDN line, this will be assigned in the automatic switch download. An assignment in the telephone, without subscribing to the switch featur e, is not possible. T o confirm that Ca[...]

5-21 5 NI / 5E Custom T erminal Installation NI ONL Y Selection 9: Designated Call Appearance Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the following featur es, the necessary steps ar e shown below . The ter minal will operate using default value, if you do not make assignments. In Selection [...]

5-22 5 NI / 5E Custom T erminal Installation NI ONL Y PROGRAMMING THE SET Refer to Chapter 3 for pr ocedures to: • Enable headset use and turn off handsfr ee mode, if desir ed. • Set operating parameters such as ringer volume and tone. • Pr ogram the calendar/clock and other local featur es. Note: Refer to Chapter 6, Accessories, for instruct[...]

5-23 5 NI / 5E Custom T erminal Installation NT1 Settings T ermination Timing Single Unit Installations Distance between the NT1 and the terminal is up to 230 ft. Fujitsu ISDN phones have a T erminating Resistor (TR) switch on the back of the set. The options ar e ON and OFF . Note: The default setting for the Fujitsu TR switch is the OFF position.[...]

5-24 5 NI / 5E Custom T erminal Installation The TR switch on the T erminal Equipment should be ON. The TR switches on the NT1 should be set at On at 100 Ohms. NT1 timing should be set to ADAPTIVE (or PTP). NT1 (TR = 100 Ohms) T erminal Equipment (TR = ON) The TR switch on both T erminal Equipment Units should be OFF . The TR switches on the NT1 sh[...]

6-1 6 NI / 5E Custom T erminal Accessories Labeling the Set Figur e 6-1: Digital Set Cover Removal CHAPTER 6 ACCESSORIES T o label the buttons on the set, you must first r emove the plastic cover over the front panel. Insert a pointed object into the semi-cir cular notch at the bottom middle of the plastic cover and lift the cover upward. (Shown in[...]

6-2 6 NI / 5E Custom T erminal Accessories Handset Figur e 6-2: Handset Features Fujitsu has developed an application file using Microsoft Excel for W indows and Macintosh to assist you in printing the templates. These files ar e available for no char ge via our W orld Wide W eb site at http://www .fnc.fujitsu.com. The template that is shipped on t[...]

6-3 6 NI / 5E Custom T erminal Accessories W all Kit Figur e 6-3: Mounting Kit The terminal is attached to the wall by: 1. Attaching the mounting kit to the wall as shown in the illustration. Thr ee screws hold the terminal mount, and two scr ews hold the optional ABM mount. 2. Connecting the lower hook of the wall kit to the bottom of the terminal[...]

6-4 6 NI / 5E Custom T erminal Accessories The ROM cartridge is located on the bottom of the terminal. T o replace the cartridge: 1. Remove the scr ew holding the cartridge. 2. Pull the cartridge fr om the housing. Be sur e to note the orientation of the cartridge. 3. Place a new cartridge in the r eceptacle, and replace the scr ew . ROM Cartridge [...]

APPENDIX A 1 NI / 5E Custom Appendix - T erminal T esting A ENTERING TEST MODE The terminal has a self-test mode that performs tests, which include the following: • LED test • Key test • T one test • LCD test • Memor y tests • NT1 line test T o enter test mode, follow these steps: 1. Unplug the ISDN line fr om the LINE jack or the power[...]

2 APPENDIX A NI / 5E Custom Appendix - T erminal T esting A PERFORMING TESTS LED T est The following sections summarize the self-tests that you can perform. The LED test is done first automatically . It turns all LEDs r ed for the duration of the test. Observe the LEDs for malfunctions. When the LED test is complete, you can start any of these test[...]

APPENDIX A 3 NI / 5E Custom Appendix - T erminal T esting A T one T est LCD T est When you pr ess 7 on the DTMF keypad, the speaker sounds a Ringer T one. Each time you press the # key , the tone changes. If you pick up the handset, the ringing stops and a Busy tone is sent to the handset. The LCD shows the following display: SELF TEST (RINGER TONE[...]

4 APPENDIX A NI / 5E Custom Appendix - T erminal T esting A Exiting T est Mode T able B-1 Self-T est Result Codes Display Message T est Result Action VOICE ALL GOOD Normal ERROR CODE (06) Line, NT , or terminal 1) Check ISDN line is not operational connection. 2) Call Fujitsu T echnical Assistance All Other Codes T erminal is not Call Fujitsu opera[...]

APPENDIX B 1 B NI / 5E Custom Appendix - Err or Messages APPENDIX B ERROR MESSAGES V arious messages ar e displayed to describe connection or command status. T ables B-1 (cir cuit-switched) and B-2 (packet-switched) show connection status messages. T able B-1 Connection Status Messages BCS (Circuit-Switched) Cause # Message Displayed Description 00[...]

2 APPENDIX B B NI / 5E Custom Appendix - Err or Messages T able B-1 Connection Status Messages (continued) Cause # Message Displayed Description 038 OUT OF ORDER ........................ Network Out of Order 041 ................................................ T emporar y failur e 042 NETWORK BUSY ....................... Network congested 043 ACCES[...]

APPENDIX B 3 B NI / 5E Custom Appendix - Err or Messages T able B-1 Connection Status Messages (continued) Cause # Message Displayed Description 081 INV ALID CALL ........................... Call refer ence not REFERENCE V ALUE curr ently in use 082 ................................................ Identified channel does not exist 085 INV ALID NUMB[...]

4 APPENDIX B B NI / 5E Custom Appendix - Err or Messages T able B-2 National Standardized Cause V alues Cause # Message Displayed Description 004 V ACANT CODE ......................... Unused area or central office code 008 PREFIX 0 DIALED IN ERROR 009 PREFIX 1 DIALED IN ERROR 010 PREFIX 1 NOT DIALED 011 EXCESSIVE DIGITS RECEIVED, .... Switch has t[...]

APPENDIX B 5 B NI / 5E Custom Appendix - Err or Messages T able B-3 Network Specific Cause V alues Cause # Message Displayed Description 008 CALL IS PROCEEDING ............... Call cannot be clear ed due to other users 013 SERVICE DENIED 028 SPECIAL INTERCEPT ANNOUNCEMENT 029 SPECIAL INTERCEPT .................. Announcement that ANNOUNCEMENT : acc[...]

6 APPENDIX B B NI / 5E Custom Appendix - Err or Messages T able B-4 Uniform Cause Values Cause # Message Displayed 003 NO ROUTE TO DESTINA TION 016 NORMAL CLEARING 017 USER BUSY 018 NO USER RESPONDING 019 USER ALERTING, NO ANSWER 021 CALL REJECTED 022 NUMBER CHANGED 027 DESTINA TION OUT OF ORDER 034 CIRCUIT/CHANNEL CONGESTION 057 BEARER CAP ABILITY[...]

APPENDIX C 1 C NI / 5E Custom Appendix - Or dering National ISDN Lines About Or dering ISDN Service APPENDIX C ORDERING NA TIONAL ISDN LINES Fujitsu supports the participates in the North American ISDN User’ s Forum (NIUF) ISDN Ordering Codes (IOCs). These IOCs inform the telephone company about number of telephone numbers or call appearances, th[...]

2 APPENDIX C C NI / 5E Custom Appendix - Or dering National ISDN Lines Using IOCs The first step in using IOCs is to become familiar with your equipment. Y ou should decide what featur es and capabilities are needed for your telephone system. On the following pages, a number of commonly used featur es ar e described, along with a number of generic [...]

APPENDIX C 3 C NI / 5E Custom Appendix - Or dering National ISDN Lines Definitions DN Dir ectory number or telephone number CA Call appearance of a telephone number Call button A button available for a voice call CFD/CFB Call forwards incoming calls to a pr eassigned destination number when you “don’ t answer” or when your line is “busy;”[...]

4 APPENDIX C C NI / 5E Custom Appendix - Or dering National ISDN Lines E-Z ISDN The Fujitsu terminals support the E-Z ISDN Or dering Codes. The E-Z Codes may be order ed fr om a number of the service providers. T wo of the E-Z Code configurations ar e shown below . Package EZ 1 • Non-EKTS • Primary Dir ectory Number • Additional Call Offering[...]

APPENDIX D 1 D Appendix - 5E Custom T erminal ICI Displays APPENDIX D ISDN CALL IDENTIFICA TION (ICI) DISPLAYS FOR 5E CUSTOM ACB(*) ....... Automatic callback Brg(*) ........ Call bar ged in on CF A(*) ....... Call forwar ding all calls CFB(*) ....... Call forwar ded because busy CFN(*) ....... Call forwar ded because no answer DCDL(*) .... Direct [...]

2 APPENDIX D D Appendix - 5E Custom T erminal ICI Displays NOTES[...]

SRS-9912 and SRS-9924 QUICK REFERENCE CARD * 0 # 9 WX YZ TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 ABC 2 1 SRS-9924 MENU MSG Multifunction Buttons Softkeys Function Keys Volume/Contrast Buttons DROP CONF REDIAL TRAN HOLD SPKR Display Numeric Keypad Microphone MIC-OFF DROP CONF REDIAL TRAN HOLD SPKR Function Buttons V olume/Contrast Buttons (Fujitsu rec[...]

SRS-9912 and SRS-9924 QUICK REFERENCE CARD T o Make a Call 1. Press idle CA (Call Appearance) and pick up the handset. (For handsfree mode, pr ess SPEAKER.) 2. Dial the number . T o Place One-T ouch Calls Press a one-touch button. (If no idle CA LED lights, pr ess any idle CA.) T o Answer a Call 1. Pr ess the green-flashing CA. 2. Pick up the hands[...]

N I NI CUSTOM COMMANDS FOR NI SYSTEM ONL Y T o TRANSFER a Call If your phone lacks a TRANSFER button, ask your Systems Administrator how to transfer a call. Lucent: 1. Pr ess TRANSFER. 2. Another CA/DN will be selected automatically and you will hear the dial tone. 3. Dial third party . 4. Pr ess TRANSFER and hang up. Nortel: 1. Pr ess CONFERENCE ([...]