GarrettCom S14 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones GarrettCom S14. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica GarrettCom S14 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual GarrettCom S14 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales GarrettCom S14, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones GarrettCom S14 debe contener:
- información acerca de las especificaciones técnicas del dispositivo GarrettCom S14
- nombre de fabricante y año de fabricación del dispositivo GarrettCom S14
- condiciones de uso, configuración y mantenimiento del dispositivo GarrettCom S14
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de GarrettCom S14 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de GarrettCom S14 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico GarrettCom en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de GarrettCom S14, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo GarrettCom S14, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual GarrettCom S14. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    www Garre t t Com com .. www Garre t t Com com .. Corporate Headquarters GarrettCom, Inc. 213 Hammond Ave. Fremont, CA 94539 Phone (510) 438-9071 Fax (510) 438-9072 Website: http ://www.GarrettCom .com email support@garrettc om.com Magnum S14 Convenient Switch (A member of Converter S witch family) Installation and User Guide[...]

  • Página 2

    S14 Convenient Switch Installation and User Guide (09/04) i www Garre t t Com com .. Magnum ™ S14 Convenient Switch ™ Installation and User Guide Part #: 84-00100 Rev. A (06/04) Trademarks GarrettCom, Magnum, Link-Loss-Le ar n, S-Ring, Convenient Swi tch and Converter Switc h are trademarks and Personal Hub is a registered trademark of GarrettC[...]

  • Página 3

    S14 Convenient Switch Installation and User Guide (09/04) ii www Garre t t Com com .. Federal Communications C ommission Radio Frequency I nterference Statement This equipment generates, uses and can radiate frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer's instructions, may cause int[...]

  • Página 4

    S14 Convenient Switch Installation and User Guide (09/04) iii www Garre t t Com com .. Contacting GarrettCom, Inc Please use the mailing address, phone and fax numbers and email address listed below: GarrettCom, Inc. 213 Hammond Ave. Fremont, CA 94539 Phone (510) 438-9071 Fax (510) 438-9072 Website: http ://www.GarrettCom .com Email: support@garret[...]

  • Página 5

    S14 Convenient Switch Installation and User Guide (09/04) iv www Garre t t Com com .. TABLE OF CONTENTS Page 1.0 SPECIFICATIONS ............................................................................... 1 1.1 Technical Specifications ..................................................................... 1 2.0 INTRODUCTION ......................[...]

  • Página 6

    S14 Convenient Switch Installation and User Guide (09/04) v www Garre t t Com com .. 3.7 S14H, DC-powered, -48VDC, 24VDC and 9VDC Installation ....... 38 3.8 Connecting Twisted Pa ir (RJ-45 ports).............................................. 40 3.8.1 Connecting Twisted Pair (RJ-45, CAT 3 or CAT 5) ................ 41 3.8.2 Connections to NICs whic[...]

  • Página 7

    S14 Convenient Switch Installation and User Guide (09/04) vi www Garre t t Com com .. Revisions 10/04: Small edit and updates on power supply option. 09/04: Small edit and updates on UL. 06/04: Small revision of the Agency Approvals Rev A 03/04: Initial release of this user manual for the S14 Converter Switch GarrettCom, Inc. reserves the right to [...]

  • Página 8

    S14 Convenient Switches Installation and User Guide (09/04) 1 www Garre t t Com com .. 1.0 SPECIFICATIONS 1.1 Technical Specifications Ports Performance When a port is operating at 100Mbps: Data Rate: 100Mbps When a port is operating at 10 Mbps: Data Rate: 10 Mbps Network Standards 100Mb: Ethernet IEEE 802.3u, 100BASE-TX, 100BASE-FX 10 Mb: Ethernet[...]

  • Página 9

    S14 Convenient Switches Installation and User Guide (09/04) 2 www Garre t t Com com .. Address buffer age-out time: 300 sec. Packet buffers mem ory: 128KB,dynamically shared on all domains Latency (not including packet time): 100 to 10 Mbps: 5 µ s 10 to 100Mbps: 5 µ s Path Delay Value : 50 BT on all ports Maximum Ethernet Segment (or Domain ) Len[...]

  • Página 10

    S14 Convenient Switches Installation and User Guide (09/04) 3 www Garre t t Com com .. -58 º F to 212 º F (-50 º C to 100 º C) Short term per IEC Type tests Storage Temperature, All models : -40 º F to 160 º F (-40 º C to 85 º C) Cold Start: (S14H) model to -20ºC (S14P) model to -40ºC Ambient Relative Humidity: 5% to 95% (non-condensing) [...]

  • Página 11

    S14 Convenient Switches Installation and User Guide (09/04) 4 www Garre t t Com com .. –Hd, and Hi: 5.8 oz (165g) –Pd, and =Pi: 7.9 oz (225g) Cooling Method: Convection on regular model, plus th e case is used as a heat sink on “H” and “P” models. POWER SUPPLY These products are intended to be supplied by a Listed, Direct Plug-In power [...]

  • Página 12

    S14 Convenient Switches Installation and User Guide (09/04) 5 www Garre t t Com com .. Input: 120vac at 60 Hz for “d” models, 240vac at 50Hz for “i” models that have IEC320 power connector built-in the PS unit. Out put- 12vdc, 1 Amps Input: 100-240V AC at 47-63Hz, for “-Hd” high temp., 100-240V AC at 47-63Hz “-for Hi” models that ha[...]

  • Página 13

    S14 Convenient Switches Installation and User Guide (09/04) 6 www Garre t t Com com .. -48V DC internal (range of 36 to 60V DC) t. Power Consumpti on : 3 watts typical, 4 watts max. Note 1: 8-15V DC can be used for dual source DC input Note 2: Internal DC power floats, user may ground “+” or “-” if desired. Port Connectors: RJ-45 Port: Auto[...]

  • Página 14

    S14 Convenient Switches Installation and User Guide (09/04) 7 www Garre t t Com com .. Mounting option for S14 Family of Switches: Metal Mounting clips for panel mou nting : included DIN-Rail mounting option : Model # DIN-RAIL MC2 (see Section 3.4) Rack-mount option : MC14-TRAY, see http ://www. garret tcom .com /mc_ tray.h tm Mean Tine Between Fai[...]

  • Página 15

    S14 Convenient Switches Installation and User Guide (09/04) 8 www Garre t t Com com .. Warranty: Three years, return to factory Made in USA[...]

  • Página 16

    S14 Convenient Switches Installation and User Guide (09/04) 9 www Garre t t Com com .. 1.2 Summary of models and descriptions: S14-d,i = four 10/100 RJ-45 ports Switch, for offi ce and wiring closet env., ext. AC Pwr Supply S14H-Hd, Hi = Hardened, four 10/100 RJ-45 por ts Switch, Factor y floor, Int. 8-15VDC, Ext. AC Hardened power supply included [...]

  • Página 17

    S14 Convenient Switches Installation and User Guide (09/04) 10 www Garre t t Com com .. 2.0 INTRODUCTION This section describes S14-Series mode ls, including appearance, features and typical applications. 2.1 Inspecting the Package and the Product Examine the shipping container for obvious damage prior to installing this product; notify the carrier[...]

  • Página 18

    S14 Convenient Switches Installation and User Guide (09/04) 11 www Garre t t Com com .. Remove the Magnum S14-Series Switch from the shipping container. Be sure to keep the shipping container should you need to ship the unit at a later date. In the event there are items missing or dam age d contact your supplier. If you need to return the unit use [...]

  • Página 19

    S14 Convenient Switches Installation and User Guide (09/04) 12 www Garre t t Com com .. Fig2.1a. Magnum S14, Front view (three RJ-45 ports on Front side of the unit, as shown in Fig Fig2.2a. Magnum S14, Rear view (one RJ-45 port on rear side) 8 – 15V DC GarrettCom S14 Left Side View Fig. 2.2a Garr ettC om Magnum S14 Convenient Switch LA1 LA3 F/H [...]

  • Página 20

    S14 Convenient Switches Installation and User Guide (09/04) 13 www Garre t t Com com .. The Yellow label, S14 shown above in regul ar-package units are for office and wiring closet environments, us es an external AC power supply. A metal case with convection cooling is featured. Operation may be in 0° to 50°C ambient temperature. The units can be[...]

  • Página 21

    S14 Convenient Switches Installation and User Guide (09/04) 14 www Garre t t Com com .. Garrett Com LA1 LA3 F/H LA2 PW R 10/ 100 PORT 1 PORT 2 PORT 3 PORT 4 LK/ACT 10/100 9VDC. 1AMP 3 2 1 PORT 4 PORT 1 PORT 2 PORT 3 W W W . G a r r e t t C o m . C o m 10/100 LK/ACT LK/ACT 10/ 100 10/100 LK/ACT POWER M a g n u m S 1 4 H H a r d e n e d C o n v e n i[...]

  • Página 22

    S14 Convenient Switches Installation and User Guide (09/04) 15 www Garre t t Com com .. Garr ettC om LA1 LA3 F/H LA2 PW R 10/ 100 PORT 1 PORT 2 PORT 3 PORT 4 LK/ACT 10/100 9VDC. 1AM P 3 2 1 PORT 4 PORT 1 PORT 2 PORT 3 W W W . G a r r e t t C o m . C o m 10/100 LK/ AC T LK/ACT 10/ 100 10/100 LK/ AC T POWER M a g n u m S 1 4 P P r e m i u m R a t e d[...]

  • Página 23

    S14 Convenient Switches Installation and User Guide (09/04) 16 www Garre t t Com com .. 2.3 Magnum S14-Series, with four (RJ-45) Copper ports The Magnum S14-Series chassis houses one main PC board. The power supply is an external AC unit or internal DC via a screw terminal block. The front side of the chassis has three twisted-pair switched ports a[...]

  • Página 24

    S14 Convenient Switches Installation and User Guide (09/04) 17 www Garre t t Com com .. The external DC power plug connector or “jack ” is in the right rear of the chas sis. The internal DC input terminal block is al so provided on the rear side of the unit. Port #2 has the capability to configure that port as “FF” Full-Fixed for connecting[...]

  • Página 25

    S14 Convenient Switches Installation and User Guide (09/04) 18 www Garre t t Com com .. While other switching technologies such as "cut-through" or "express" impose minimal frame latency, they will also permit bad frames to propagate out to the Ethernet segments connected. The "cut-through" technique permits collision [...]

  • Página 26

    S14 Convenient Switches Installation and User Guide (09/04) 19 www Garre t t Com com .. buffering and processing resumes. This flow-c ontrol sequence occurs in a small fraction of a second and is transparent to an observer. See Section 4.6 for additional details. Another feature implemented in Magnum S14-Series Convenient Switches is a collision-ba[...]

  • Página 27

    S14 Convenient Switches Installation and User Guide (09/04) 20 www Garre t t Com com .. 2.5 Features and Benefits  Small 4-port 10/100 Switch unit fo r edge-of-network applications Where a small chunk of Ethernet connec tivity is needed to connect edge devices into the LAN, the Magnum S14-Series Switches provide 10/100 switching in a convenient [...]

  • Página 28

    S14 Convenient Switches Installation and User Guide (09/04) 21 www Garre t t Com com ..  Rugged metal case, Industrial grade S14-Series are packaged in a rugged sheet metal enclosures to ensure durability and noise immunity, even when placed in extended temperature environments or high EMI noise sites; e.g industrial or outdoor applications. [...]

  • Página 29

    S14 Convenient Switches Installation and User Guide (09/04) 22 www Garre t t Com com .. 2.6 Applications for office S14-S eries With the three tier “YOR” hardness ratings, Yellow for “office”, Orange for “Hardened”, Red for “Premium rated (out door)”, the Magnum S-14 Series Convenient Switch unit fits in any environment where user s[...]

  • Página 30

    S14 Convenient Switches Installation and User Guide (09/04) 23 www Garre t t Com com .. and Wor kstations 100Mb Serv ers 100 1 2 3 4 5 6 7 8 Tx Rx UPLINK FH = X 2SW UPLINK 3 4 5 6 7 8 1SW Personal Hub PORTS 1SW 2SW 3 4 5 6 7 8 Link/A ct Speed F/H Power Error GARRET T 12V, 1.5Amps Magnum DS80C Dual Spe ed and Wor kstations 100Mb Serv ers 100 1 2 3 4[...]

  • Página 31

    S14 Convenient Switches Installation and User Guide (09/04) 24 www Garre t t Com com .. speed requirements. The users operate at 100M b as well as at 10 Mb, and utility devices (such as print servers) run at 10 Mbps. Hi gh performance users need a high bandwidth up- link for access to a central LAN and central file servers. Any attached node can ch[...]

  • Página 32

    S14 Convenient Switches Installation and User Guide (09/04) 25 www Garre t t Com com .. and Workstat i ons 100Mb Server s 100 1 2 3 4 5 6 7 8 Tx Rx UPLINK FH = X 2SW UPLINK 3 4 5 6 7 8 1SW Persona l Hub PORTS 1SW 2SW 3 4 5 6 7 8 Link/Act Speed F/H Power Error GARRETT 12V, 1.5Amps Magnum DS80C Du al Speed and Workstat i ons 100Mb Server s 100 1 2 3 [...]

  • Página 33

    S14 Convenient Switches Installation and User Guide (09/04) 26 www Garre t t Com com .. the cost-effective Magnum S14Hs Convenient Switches easily qualified to use in highly controllable industrial applica tions. The S14H Switches act as a network edge connectivity unit to satisfy ongoing needs very efficiently and economically. Example 3: S14Ps Th[...]

  • Página 34

    S14 Convenient Switches Installation and User Guide (09/04) 27 www Garre t t Com com .. Laptop com puter Magnum 6K25 WWW. Gar ret tC om. Com IBM Co mpatib le S14P Convenient Sw itches provided a secure dependable, reliable solut ion for un-controlle d temp. environment M a g n u m m P 6 2 G a r r e t t C o m Garrett Com LA1 LA3 F/H LA2 PWR 10/ 100 [...]

  • Página 35

    S14 Convenient Switches Installation and User Guide (09/04) 28 www Garre t t Com com .. In this example, the extended tem perat ure rated S14Ps takes care of the LAN connectivity requirement in a harsh tem p erature environment, m ounted above the ceiling in the building. The ongoing dema nd of growing network can be easily met by this sleek design[...]

  • Página 36

    S14 Convenient Switches Installation and User Guide (09/04) 29 www Garre t t Com com .. Secure attachment of mounting clips for Panel- 3.0 INSTALLATION This section describes the installati on of the Magnum S14-Series Convenient Switches, including location, mountings, power supply and media connection. 3.1 Locating the Conven ient Switch Unit All [...]

  • Página 37

    S14 Convenient Switches Installation and User Guide (09/04) 30 www Garre t t Com com .. an AC power outlet or power strip, and wher e convection cooling is not inhibited. The green Power (PWR) Led must turn ON, when power is applied through the internal DC input 12V, 24V or –48V DC or ex ternal AC through 9V DC jack. 3.2 MC14-TRAY for Rack Mounti[...]

  • Página 38

    S14 Convenient Switches Installation and User Guide (09/04) 31 www Garre t t Com com .. Converters may be placed on a tray, up to a maximum of 16 units. (The mounting spaces of the MC14-TRAY are specific to the “ S14”-serie s, and do not permit other models). A typical installation of the model MC14-TRAY, 19” rack-mount tray will hold a few ([...]

  • Página 39

    S14 Convenient Switches Installation and User Guide (09/04) 32 www Garre t t Com com .. supporting up to 10 Switches for MC14-TR+PS9 and 16 units S14-Series for MC14- TR+PS9X2. The MC14-TR+PS9X2 Model has two groups of eight units per power supply. These models are equi pped with auto-ranging AC input to the power supplies for use worldwide. (The M[...]

  • Página 40

    S14 Convenient Switches Installation and User Guide (09/04) 33 www Garre t t Com com .. installation of the model MC14-TR+PS9, 19” rack-mount tray, holding a few S14-Series , 10Mbps FT14’s and 100Mb 14E Media Converter s, each with their power input plugged into the built-in common AC power supply in the rear area of the tray. (PS units that co[...]

  • Página 41

    S14 Convenient Switches Installation and User Guide (09/04) 34 www Garre t t Com com .. hardware is optional and needs to be orde red as a separate item, e.g. Model # DIN-RAIL-MC2. It comes with four screws to attach the bracket to the MC unit. The Rail clip is spring-loaded with a pull-up la tch at the top for easy “snap-on” attachment and rem[...]

  • Página 42

    S14 Convenient Switches Installation and User Guide (09/04) 35 www Garre t t Com com .. The 12V DC power input has a plug of 2.5mm, center +ve , with 6 ft. cord. All the AC power supply designed to be used with UL listed Class II power supplies and the detail info is being provided in Tec hnical Specifications Section 1.1. The S14-Series are design[...]

  • Página 43

    S14 Convenient Switches Installation and User Guide (09/04) 36 www Garre t t Com com .. The Internal 12V DC (8 – 15V DC) has a built-in terminal block for +, -, ground. The 9V DC jack is also present. Deta il information about the 12 VDC, the 24V DC and the –48V DC is provided in the T echnical Specifications Section 1.1. The various models of [...]

  • Página 44

    S14 Convenient Switches Installation and User Guide (09/04) 37 www Garre t t Com com .. models support a range of power input types. The three model choices are for use with 12VDC, 24VDC or -48VDC power. DC power input may be chosen for high-availability. The extended temperature capability of the Direct DC-powered S14P’s can go into temperature [...]

  • Página 45

    S14 Convenient Switches Installation and User Guide (09/04) 38 www Garre t t Com com .. Input current : 0.8 amp.(12V DC) 0.4 amp max.(24V DC) 0.2 amp max.(-48V DC) Power Consumpti on : 3 watts typical, 4 watts max. 3.7 S14H, DC-powered, -48VDC, 24VDC and 9VDC Installation This section describes the proper connection of the -48VDC leads (or 24VDC, 1[...]

  • Página 46

    S14 Convenient Switches Installation and User Guide (09/04) 39 www Garre t t Com com .. terminals are identified as positive (+) and nega tive (-), and they are floating inside the unit so that either of the terminal may be grounded by the user if desired. The chassis is “earth” or ground (GND). The connection procedure is straightforward. Simp[...]

  • Página 47

    S14 Convenient Switches Installation and User Guide (09/04) 40 www Garre t t Com com .. 3.8 Connecting Twisted Pair (RJ-45 ports) The Magnum S14-Series Convenient Switc hes can be connected to only one media type with two different speed i.e. 100BASE-TX and 10BASE-T. CAT 5 cables should be used when making 100BASE-TX c onnections. When the ports ar[...]

  • Página 48

    S14 Convenient Switches Installation and User Guide (09/04) 41 www Garre t t Com com .. 3.8.1 Connecting Twisted Pair (RJ-45, CAT 3 or CAT 5, Unshielded or Shielded) The following procedure describes how to connect a 10BASE-T or 100BASE-TX twisted pair segment to the RJ-45 port. The procedure is the same for both unshielded and shielded twisted pai[...]

  • Página 49

    S14 Convenient Switches Installation and User Guide (09/04) 42 www Garre t t Com com .. 3.8.2 Connections to NICs w hi c h suppor t Auto-Negotiation, RJ-45 ports The copper ports of Magnum S14-Sere is Convenient Switches will function properly with NICs (Network Interface Card s) which support Auto-Negotiation, and the Fast Link Pulse (FLP) coding [...]

  • Página 50

    S14 Convenient Switches Installation and User Guide (09/04) 43 www Garre t t Com com .. The switched RJ-45 ports are full-duplex and auto-sensing for speed. (See section 2.2). When the connected device is 10 Mbps, the S14s obeys all the rules of 10 Mbps Ethernet configurations. The 10 Mbps user s share a 10 Mbps traffic domain, and can “communica[...]

  • Página 51

    S14 Convenient Switches Installation and User Guide (09/04) 44 www Garre t t Com com .. of the network from processing them. A pack et whose destination address is on another port segment will be forwarded to the appropriate port, and will not be sent to the other ports where it is not needed. Packets needed for maintaining the operation of the net[...]

  • Página 52

    S14 Convenient Switches Installation and User Guide (09/04) 45 www Garre t t Com com .. An address-aging algorithm causes leas t-used addresses to fall out in favor of new frequently-used addresses. To reset the address buffer, cycle power down-and-up. 4.2 Auto-cross (MDIX),Auto-ne gotiation and Speed-sensing All the four RJ-45 ports independently [...]

  • Página 53

    S14 Convenient Switches Installation and User Guide (09/04) 46 www Garre t t Com com .. 4.4 Dual LEDs, Front-panel and si de-panel (Magn um S 14-Series) LED Description PWR Illuminates GREEN to indicate power applied. LK/ ACT Steady ON for LINK w/no traffic, blinking for activity per port. LINK will turn off in the event connectivity is lost betw e[...]

  • Página 54

    S14 Convenient Switches Installation and User Guide (09/04) 47 www Garre t t Com com .. 5.0 TROUBLESHOOTING All Magnum Ethernet products are designed to provide reliability and consistently high performance in all network environments. The installation of Magnum S14-Series 10/100 Mb/s Switches is a stra ightforward procedure (see INSTALLATION, Sect[...]

  • Página 55

    S14 Convenient Switches Installation and User Guide (09/04) 48 www Garre t t Com com .. 5.1 Before Calling for Assistance 1. If difficulty is encountered when insta lling or operating the unit, refer back to the Installation Section of the applicable chapter of this manual. Also check to make sure that the various component s of the network are int[...]

  • Página 56

    S14 Convenient Switches Installation and User Guide (09/04) 49 www Garre t t Com com .. 5. If the problem continues after completing Step 4 above, contact your supplier of the Magnum S14-Series 10/100 Mb/s Switch unit or if unknown, contact GarrettCom, Inc by fax, phone or email ( support@garrettcom.com ) for assistance. 5.2 When Calling for Assist[...]

  • Página 57

    S14 Convenient Switches Installation and User Guide (09/04) 50 www Garre t t Com com .. 4. A record of changes that have been ma de to your network configuration prior to the occurrence of the problem. Any change s to system administration procedures should all be noted in this record. 5.3 Return Material Auth orization (RMA) Procedure All returns [...]

  • Página 58

    S14 Convenient Switches Installation and User Guide (09/04) 51 www Garre t t Com com .. GarrettCom will carefully test and evaluate a ll returned products, will repair products that are under warranty at no charge, and will return the warranty-repaired units to the sender with shipping charges prepaid (see Warranty Information, Appendix A, for comp[...]

  • Página 59

    S14 Convenient Switches Installation and User Guide (09/04) 52 www Garre t t Com com .. CAUTION: Do not pack the unit in Styrofoam "popcor n" type packing material. This material may cause electro-static sh ock damage to the unit. 2. Clearly mark the Return Mate rial Authorization (RMA) number on the outside of the shipping container. 3. [...]

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    S14 Convenient Switches Installation and User Guide (09/04) 53 www Garre t t Com com .. APPENDIX A: WARRANTY INFORMATION GarrettCom, Inc. warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of shipment by GarrettCom. During this warranty period, GarrettCom will repair or, at its o[...]