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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Gateway E-2300. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Gateway E-2300 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Gateway E-2300 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Gateway E-2300, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Gateway E-2300 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Gateway E-2300
- nombre de fabricante y año de fabricación del dispositivo Gateway E-2300
- condiciones de uso, configuración y mantenimiento del dispositivo Gateway E-2300
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Gateway E-2300 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Gateway E-2300 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Gateway en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Gateway E-2300, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Gateway E-2300, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Gateway E-2300. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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U ser Guide Gateway E-2300[...]
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i www .gate wa y .com Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Suppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Searching for a topic . . . . . .[...]
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ii www .gate way . com Memory card t ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Inserti ng a m emory c ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Using the CD or DVD dri ve . . . . . . . . . . . . . . . . . . . . . . . . [...]
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iii www .gate wa y .com Netw orks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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iv www .gate way . com[...]
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Chapter 1 1 Getting Help ■ Using the Gateway W eb site ■ Using Help a nd Su p port ■ Using Y our Co mputer guide ■ Using Do More W ith Gateway ■ Using online help ■ Contacting Gateway[...]
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2 ww w .g at eway . co m Help and Suppor t Y our computer includes He lp and Suppor t , a n easily a c ce ssible collection of help information, trou bleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly disc o ver and use the m any features of your Gateway computer . T o start Help and S[...]
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3 www .gate wa y .com Searching for a topic T o s earch f or a topi c in Help an d Supp ort, type a word or phra se ( keywor d) in the Se arch box located a t the top of any Help and Su pport screen, then click the a rrow button. For each sear c h , you receive the following search result types: ■ Suggested T opics - These topi c s are located i [...]
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4 ww w .g at eway . co m Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e you are using the program. Y ou can access mo st online help information by selecting a topic from a Help m e n u o r b y c l i c k i n g a Hel p button. Y ou can search for information by viewing the help[...]
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Chapter 2 5 Check ing Out Y our G ateway Computer ■ Identifying fe atures ■ Locating your comput er serial numbe r ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your computer ■ Purchasin g accessor ies[...]
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6 ww w .g at eway . co m Fr o n t Y our computer includes the following components. CD/D VD ejec t button CD/D VD/Recordab le driv e P ower butt on/ pow er indicat or Disk ette driv e Disk ette eject b utton USB por ts Headp hone jack Microp hone jack Zip driv e or memor y card reader (optio nal) Zip driv e eject button[...]
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7 www .gate wa y .com Component Icon Description CD/D VD eject button Press this button to open the CD o r D VD driv e tra y . F or more inf ormation, see “Using the CD or D VD drive” o n page 34 . CD/D VD/Re cordab le driv e Use this drive to liste n to audio CDs, ins ta ll game s and prog ra ms , watc h D VDs, and sto re large fil es onto rec[...]
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8 ww w .g at eway . co m Back Y our computer includes the following components: P o wer conne ctor PS/2 k eyboard por t PS/2 mous e por t P aralle l por t Serial port USB por ts Monitor por t A udio input (Line in) j ack Micropho ne jack Headph one/Speake rs (Line o u t) jack Ethernet (Network) jack V oltage s witch Case cover shi pping thumbs crew[...]
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9 www .gate wa y .com Compone nt Icon Descrip tion PS/2 ke yboard por t Plug a P ersonal System /2 ® (PS /2) keyboa rd into this po rt . USB ports Plug USB (Uni versal Ser ial Bus) dev ices (such as a pr in ter , scanner , camera, k eybo ard, or mouse) i nto these ports. F or more inf ormation, s ee “Install ing a printer , scanner , or oth er p[...]
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10 ww w .g at eway . co m Headph one/ speak ers (line out ) jac k (green) Plug pow ered speak ers , an ex ter nal amplifier , or headphones into this j ack. Modem j ack (optional ) Plug a modem c able in to this jac k. V oltage s witch Bef ore turning on y our computer , make sure that this s witch i s in the corre ct position f or the correc t pow[...]
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11 www .gate wa y .com De sktop to tower con versio n Y ou can convert your case from desktop t o tower configuration using the rota ting foot included with your system. L ocating y our serial number The label on the side o f your c o mputer c ase contains information that identifies y our computer serial number . Ga teway T echnical Su pport will [...]
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12 ww w .g at eway . co m Mi cr osof t Certi fica te of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key c o de for y our o p erating system. F inding y our specifications For more i nformati on abo ut your c omputer , such as memo ry size, memo ry type, a nd hard drive[...]
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13 www .gate wa y .com A ccessor ies T o order accessories, visit the Accessory Store at acces sories.gatew ay .com . Memo r y Large p rograms, suc h as multimedia g ames or grap hics programs, use a lot of memory . If your programs ar e r u nning more slowly than you thi nk they should, try adding more memory . Pri nters Y ou can attach almost any[...]
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14 ww w .g at eway . co m USB flash driv e Use a USB flash drive for storing fi les or tra ns fe rri ng files to another computer . Uninterruptible power sup plies A standby , uninterruptible power supp ly (UPS ) protec ts your computer f r om data loss during a total po w er failure. A U PS uses a battery to keep your computer running temporarily [...]
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Chapter 3 15 Get tin g S tart ed ■ Using your com puter safely ■ Protectin g your computer fr om power sour ce problems ■ T urning your comp uter on and off ■ Adjusting the volume ■ Connecting the mo dem and network ■ Installing periph eral devices[...]
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16 ww w .g at eway . co m W orking saf ely Before using your c omputer , read the fo llowing recommendations for setting up a safe and comfortable work are a and avoiding discomfor t and strain. Reducing e ye strain Sunlight or bright indoor lighting should n o t re flect on the monitor screen or shine directly into your eyes. ■ Position the comp[...]
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17 www .gate wa y .com Setting up your computer desk and chair When you are set ting up your computer desk and chair , make sure that the desk is the appropriate height and the c hair helps you maintain good posture. ■ Select a f lat surface fo r your computer de sk. ■ Adjust the height of the computer desk so your hands and arms are positioned[...]
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18 ww w .g at eway . co m A v oiding discomfort a nd injury from repetitiv e strain ■ V ar y your acti vitie s to avo id ex cessi ve re petiti on. ■ T ake breaks to change your position, stretch y o ur musc le s , a n d relieve your eyes . ■ F i n d w a y s t o b r e a k u p t h e w o r k d a y , a n d s c h e d u l e a v a r i e t y o f t a [...]
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19 www .gate wa y .com T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Star ting y our co mputer T o start your computer: 1 Connect the c ables to your computer . See the setup poster for setup instructions. 2 T urn on your computer . 3 If you a[...]
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20 ww w .g at eway . co m W aking up y our co mputer When you ha v e not used your computer for several minutes o r have not turned off your computer , it may enter a power-saving mode called St andb y . While in Standby , the power indicator flashes. If your computer is in Sta ndby mode, move the mouse or press the power button to “wake” it up[...]
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21 www .gate wa y .com Restar ting (rebooti ng) y our c omputer If your computer does not respon d t o k e yboard or mo use input, you may have to close programs tha t are not responding. If closin g unresponsive pro grams does not restore y our computer to norma l operation, you may have to restart (rebo o t ) yo ur c omp uter . T o close unrespon[...]
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22 ww w .g at eway . co m U sing the ke ybo ard Standa rd keyboard This keyboard is the basic model of keyboard available with your comput er . Press these keys.. . T o... Functi on ke ys Start program acti ons. Each program u ses diff erent functi on key s for diff erent purposes . See the prog ram docum entation to fin d out more about the f unct[...]
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23 www .gate wa y .com Multifunc tion k eyboard This keyboard is the full-fea tured model a v aila ble with your computer . Press these keys... To . . . Functio n keys Start progra m actions. Each progr am uses diff erent fun ction k eys f or diff erent purposes. See the progr am’ s help to learn more about function ke y actio ns. Na vigation ke [...]
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24 ww w .g at eway . co m Special -function buttons Special-functio n buttons Icons Press to... Pre vious Return to the pre vious CD track or D VD chap ter . Pla y/P ause Start or pause the pla y of the CD or D VD . Stop Stop the play of CD or D VD . Ne xt Mov e to the n ext C D track or D VD chap ter . V ol ume down Decr ease th e volume. V ol ume[...]
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25 www .gate wa y .com A djusting the v olume Y ou can use the volume controls to adjust the over all volume and the volume of specific sound devices in yo ur computer . T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -OR- Use the mute and volume co ntr[...]
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26 ww w .g at eway . co m C onnec ting the modem Y our comput er may have an optio nal 56K modem that you can use to connect to a standard telephone line. T o connect the modem: 1 Insert one end of the modem cable into the modem jack on the back of your computer . 2 Insert the other end of the modem cable into a telephone wall jack. The modem will [...]
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27 www .gate wa y .com Installing a prin ter , scanner , or other peripher al devic e Y our compu ter has o ne or more of the following ports: Universal Serial Bus (USB), serial, and parallel. Y ou use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your comp uter . For more information about p ort locat[...]
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28 ww w .g at eway . co m[...]
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Chapter 4 29 Using Drives and P or ts ■ Using the diskette drive ■ Using the Zip drive ■ Using the me mory card read er ■ Using CD or DVD drives[...]
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30 ww w .g at eway . co m U sing the diskette dr iv e The optional diskette drive uses 3.5-inch diskettes (sometimes c alled floppy disks). Diskettes are useful for storing files or transferring f iles to another computer . T o use a diskette: 1 Insert the diskette into th e disk e tt e d rive with t he label facing up. 2 T o access a file on the d[...]
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31 www .gate wa y .com U sing the Zip driv e Iomega Zip drives, like diskette drives, use disks to store data. Zip disks can store 100 M B, 250 MB, or 750 MB of d ata. Y ou can use a Zip dr iv e t o bac k up files you do not use so y ou c a n r em o v e th e m f r om y o u r h a r d d ri v e . Z ip d r i v es a l s o p r o v id e a n e as y w a y t[...]
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32 ww w .g at eway . co m U sing the memor y card reader Y ou can use the optional memory card reader to transfer pic tures from a digital camera to your computer . Y ou can also use the memory card reader to transfer data between your c o m p u t e r a n d a d e v i c e t h a t u s e s m e m o r y c a r d s , s u c h a s a P D A , M P 3 p l a y e [...]
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33 www .gate wa y .com T o remove a memory card: ■ W ait for the media reader access indicator to stop blinking, then pull the card out of the slot. Caution Do not rem ove the card or turn off the comput er while the card re ader access ind icator is b linking. Y ou could lose da ta. Also , remov e the card from th e reader bef ore yo u turn off [...]
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34 ww w .g at eway . co m U sing the CD or D VD driv e Y ou can use your computer to enjoy a wide variety of multim e dia fea tures. Identifyin g driv e ty pes Y our Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more o f the following logos: If your drive has this log o... This is your driv[...]
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35 www .gate wa y .com Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on t he CD or DVD drive. 2 Place the disc in the t ray with the label facing up. 3 Press the eject button to close the tra y . Important Some m usic CDs hav e cop y protect ion softw are. Y ou ma y not be abl e to p lay these CD s on your c ompute r . Imp[...]
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36 ww w .g at eway . co m Pla ying a CD Use the music progra m or Windows Media Pl a yer on your c omputer to: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track i nfor mation ■ Use your music fil e s to build a music library ■ Listen to Internet Radio Pla ying a DVD A Digital V ersatile Disc (DVD) is similar[...]
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Chapter 5 37 Maintaining Y o ur Computer ■ Caring for your computer ■ Updating W indows ■ Protecting y our computer fr om viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer ca se ■ Adding memor y and replacing the battery[...]
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38 ww w .g at eway . co m Ca ring for y our computer T o extend the life of your computer: ■ When transporting your computer , we recommend that you put it in the origi nal packag ing ma terial s. ■ Keep diske ttes and your co mputer away from magne t ic fields. Magnetic fields can eras e data on both diskettes a nd ha rd d rives. ■ Avoid sub[...]
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39 www .gate wa y .com Protec t ing your com p ut er from viruses A virus is a p rogram that attaches its elf to a file on a computer , then spreads fro m one computer to another . Viruses can damage d a ta o r cause your computer to malfunction. Some viruses go undetected for a pe r iod of time because they are activated on a c ertain date. Protec[...]
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40 ww w .g at eway . co m 2 Click Scan for Viruses . 3 Click the type of sc a n y ou want to make in the Scan for Viruses a rea , then under Actions, click Sc an . T o remove a virus: 1 If Norton AntiV irus finds a virus, follow all on-screen instructions to remove the virus. 2 T urn off your computer and leave it off for at least 30 seconds. 3 T u[...]
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41 www .gate wa y .com T o upd ate N o r ton An tiVirus: 1 Make sure that you are connected to the Internet. 2 Click Start , All Pr ograms , Norton AntiVirus , then click LiveUpda te - Nor ton AntiVirus . The LiveUp d ate wizard opens. 3 Follow the on-screen instructio ns to upd ate yo ur Norton AntiV irus program with the latest virus protection f[...]
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42 ww w .g at eway . co m Y our computer is cooled by air circulated through the vents on th e case, so keep the vents free of dust. W ith your computer turned off and unpl ugged, brush the dust away from the vents with a damp cloth. Be c areful n ot to drip any water into the vents. Do not attempt to clean dust from the insid e of yo ur computer .[...]
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43 www .gate wa y .com T o clean your trackball mouse: 1 T urn the mouse upside down. 2 Rotate the retaining ring on the bottom of the mouse counter-c lockwise, then remove the retaining ring and mouse ball. 3 Remove any dust, lint, or dirt from the mouse ball with a soft c loth. 4 Clean the mouse roll e rs with a cotton swab dipped in isopropy l a[...]
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44 ww w .g at eway . co m Clea ning C Ds or D VD s W ipe from the center to the edge, not around in a c ircle, using a pro d uct made especially for the purpose. Restoring y our sy stem All programs that w ere preinstalled on your com puter are available on the backup Restor e CDs or DVDs tha t yo u created, the Resto re CD s or D VD t hat ship ped[...]
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45 www .gate wa y .com P re v enting static electricity discharge The components inside your com puter are extremely sensitive to static electricity , also known as electrostat ic discharge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn off your computer . ■ W ear a grounding wrist strap (ava ilable at most electroni[...]
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46 ww w .g at eway . co m Opening the case T o open the case: 1 Follow the instructions in “P reventing static electricity discharge” on page 45 . 2 Shut down your computer , then disconnect the po we r co rd and mo dem, network, and all peri pheral d evice c ables. 3 Press the power button to d rain any residual power from your computer . 4 If[...]
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47 www .gate wa y .com 7 Lift the si de panel up.[...]
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48 ww w .g at eway . co m 8 Lift the side panel aw a y from th e case.[...]
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49 www .gate wa y .com Closing the case T o close the case: 1 M ak e s ur e t ha t a ll of t he in te rn al ca bl es a r e arranged inside the case so they w ill not be pinche d when you close the ca se. 2 Align the door tabs into the case notch es. 3 Swing the side panel toward the case unt il the release handle locks. 4 If you removed the case co[...]
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50 ww w .g at eway . co m Installing memor y When you upgrade the computer memor y , make sure that you install the correct type of memory module for your computer . Y our computer uses DIMM memory .[...]
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51 www .gate wa y .com T o i nstall or replace DIMM memory: 1 Open the case by following the inst r u ct i o ns in “Op ening t he case” o n page 46 . 2 Find the memo ry module banks on your system board. 3 If you are remo ving a DIMM from the memory module bank, gently pul l the plast ic tabs away from the sid es of the memory module an d remov[...]
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52 ww w .g at eway . co m 4 If your system board has sing le-channel memory , fill the DIMM 0 memory slot fir st. When adding memor y , fill the DIMM 1 memory slot. - OR - DIMM 0 DIMM 1[...]
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53 www .gate wa y .com If your system board has dual-cha nnel memor y , fill both the Channel A/DIMM 0 memory slot and t h e C h a n n e l B / D I M M 0 m e m o r y s l o t w i t h ma tching DIMMs. Matching D IMMs are the same size, density , and t e chnology . When a dding memory , fill both the Channel A/DIM M 1 memory slot and the Channe l B /D [...]
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54 ww w .g at eway . co m 6 Close the case by following the instructions in “Closing the case ” on page 49 . 7 Reconn ect the cables a nd the power co rd. 8 T urn on your computer . Windows starts a nd the Wind o ws de sktop appears. 9 Click Start , Control P anel , then click Perf ormance and Maintenan ce (i f i n Ca te go r y v i ew ). Click/[...]
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55 www .gate wa y .com Replacing the system battery If the computer clock does not keep tim e or the settings in the BIOS Setup utility are not saved when you turn off your computer , replace the system battery . Use a batter y o f th e same size and voltage as the origin al batter y th at was in your computer . T o replace the battery: 1 Shut down[...]
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56 ww w .g at eway . co m 5 Make sure that the positiv e (+) sid e of th e new battery is facing up, then press the battery into the socket unt il it snaps into place. 6 Close the case by following the instructions in “Closing the case ” on page 49 . 7 Reconnec t all external cables and the power co rd. 8 T urn on your computer .[...]
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Chapter 6 57 T roublesho oting ■ T roubleshooting ty pical hard ware and softw are prob lems[...]
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58 ww w .g at eway . co m Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your computer case cover while y our computer is turned on and while the m odem c able and th e power cord a re con necte d. ■ Make sure that you are correc t ly grounded before accessing internal components. For mor[...]
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59 www .gate wa y .com T r oubleshooting Add - in c ard s The computer do es not recognize an add-in card ■ Shut down and restart y o u r computer . ■ Make sure that you ha v e in stalled the requ ired software. For more information, see the documentation tha t came with your add-in card. Aud io See “S ound” on pa ge 73 . Batt er y See “P[...]
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60 ww w .g at eway . co m Audio CD do es not pro duce sound ■ Make sure that the disc la bel is facing up, then try again. ■ Some music C Ds have copy protection s o ft w are. Y ou may not be able to play these CDs on your computer . ■ Make sure that the volume cont r ols are turned up. For more information, see “Adjusti ng the volume” on[...]
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61 www .gate wa y .com Co m p ut e r The computer will not star t ■ Make sure that the power cord is connected to an AC power sour ce and your computer is turned on. Diskette drive The diskette drive is not recogn ized ■ Shut down and restart y o u r computer . Y ou can not save a file to dis k e tte or you see th e messag e “ dis k is full o[...]
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62 ww w .g at eway . co m ■ Run Error checking on the diskette. For mo re information, see “Checking the hard drive for errors” in Using Y o ur Comput er which has been included on your hard drive. T o access this guide, click Start , All Programs , th e n cl ick Gatewa y Docume ntation . Y ou se e a “Non -syst em disk” o r “Disk err or[...]
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63 www .gate wa y .com Hard driv e Y ou se e an “In suffici ent disk spa ce ” err or message ■ Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Using D isk Cleanup” in Using Y our Comp uter which has been included on y our hard drive. T o access t his guide, click Start [...]
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64 ww w .g at eway . co m Internet Y ou can not connec t to the Intern et ■ If you are using a dial-up modem, mak e sure that the modem cable is plug ged into the modem jack and no t the Ethernet network jack. See “Back” on page 8 to make sure that the connections h a ve been ma de c o rrectly . - OR - If you are using a cable or DSL modem, m[...]
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65 www .gate wa y .com ■ Make sure that your account w i th your Internet serv ice pro vider (ISP) is set up correctly . Contact y o u r ISP for technical support. Key b o a r d The ke yboar d does not work ■ Make sure that the keyboard cable is plug ged in correctly . For m ore information, see the poster that c a me with y our c omputer . ■[...]
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66 ww w .g at eway . co m Memory card reader Driv e l etters for th e memory car d slot s do not appear in the My C ompu ter wi ndow ■ Reboot your computer . Modem (dial-up) Y our mo dem does not dial or do es not conn ect ■ Make sure that the modem cable is plugged into the modem jack a nd not the Ethernet network jack. Se e “Ba ck” on pag[...]
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67 www .gate wa y .com ■ Make sure that you are not using a digital, rollover , or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy , crackling, or popping sounds). Line noise is a common problem that ca n cause the modem to connect at a slower rate, abo rt downloads, or even disconnect. The faster the modem, [...]
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68 ww w .g at eway . co m ■ If the modem shares the telephone line with anothe r device, make sure that the telephone line is not in use (for example, some one is on the telephone, or anoth er modem is in use). ■ Use the modem cable t ha t c a me with y our computer . Some telephone ca bles do not meet required cable standa rds a nd may cause p[...]
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69 www .gate wa y .com 3 Click the mod e m you wa nt to adjust, then click Properties . 4 Click the Modem tab, then adjust the Sp eaker v olume cont rol. 5 Click OK twice to close the Phone and Mode m Options dialog box. Monitor The sc ree n resol utio n is n ot cor rec t Change the screen resolution from the Displ ay Pro perties dialog box. The co[...]
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70 ww w .g at eway . co m ■ Y o u dem agnetize the screen usin g the moni tor’ s degauss feature. For more information on degauss, see your moni tor ’ s documentation. Why is there a horizont al line or wire visib le across th e monitor sc reen? Y our monitor may use a thin damper wire, located approxim ately 1/3 of the way down from the uppe[...]
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71 www .gate wa y .com If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and fre e of debris. If you have a trackb all mouse, see “Cleaning the mouse” on page 42 . Netw orks Y ou can not connec t to your compa n y net w or k Ever y ne twor k is un ique . Con t[...]
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72 ww w .g at eway . co m The printer is on but will not print ■ Check the cable between the printer a nd your computer . Make sure tha t it is connected to the correct port. ■ Make sure that the p rinter is online. Many printers have an onli ne/offline button that you may need to press so the prin ter can start printing. Press the button to p [...]
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73 www .gate wa y .com ■ W ait until files have been printed before sending additional files to the prin ter . ■ If you print large files o r many files at one time, you may want to add additional memory to the printer . See the printer documentati o n fo r i nstructions for adding addit ional memory . Y ou see a “P rint er is ou t of paper?[...]
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74 ww w .g at eway . co m[...]
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Chapter 7 75 Networking Y our C omputer ■ Introducing networking ■ Creating an Ethernet network ■ T esting your network ■ Sharing your resour ces ■ T roubleshooting you r Ethernet networ k[...]
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76 ww w .g at eway . co m Introduc tion to networking A net work is a collecti on of co mputers and other devices that co mmunicate with each other . U sing a net w ork A network lets you: ■ Share a single Internet co nnection ■ Share computer drives ■ Share pe ripheral device s ■ Stream au dio and video files ■ Play multi-pl ayer games S[...]
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77 www .gate wa y .com Play i ng multi-pla yer games W ith a home network, you can p lay m ulti- player g ames. Load a game l ike Micr osoft Racing Madness 2 on your computers, and in minutes, you and your f r i e n d s can race in competing cars or on com peting motorcycles . Selec ting a n e tw ork connection The biggest deci sion you need to mak[...]
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78 ww w .g at eway . co m Wireless Etherne t speed and freq uency W ireless Ethernet is a vailable at two different speeds and at two different frequencies. The following table c omp a res the va r i o us w i re l e ss Ethernet network types. Important If y our computer came equi pped with an int er nal r adio frequ ency wireless de vic e, see “S[...]
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79 www .gate wa y .com The most common way to set up a wireless Et h ernet network is Dynamic Host Control Protocol (DHCP) using a wireless access point router . A DHCP ne twork configuration uses an access point router to automatic a ll y assign IP addresses to ea ch c omputer or network device. Example ac cess point router wire less Ethernet net [...]
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80 ww w .g at eway . co m Equipment y ou nee d for an access point wire less Ethernet network For an access point wireless Ethernet network you need: ■ T wo or more computers with wireless Ethernet emitters ■ One access poi nt ■ One broad band Internet conn ection (optional) Tips & T ricks T o add the ability to access a wired Ethe rnet n[...]
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81 www .gate wa y .com Dete rmining if wireless Ethernet is already instal led on your compu ters T o determine if wireless Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The C ontrol Panel win dow op ens. If you r Con trol Panel is in Category V iew , click Perf ormance and Mainte nance . 2 Click/Dou bl[...]
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82 ww w .g at eway . co m Wired Ethe rnet n etwork Create a wired Ethernet network by usi ng special wires to connect all the computers and devices on your n etwork. W ired Ethernet netw orks are typically faster than other network types. Create a wired Ethernet network if: ■ Y ou are building a new ho me or your existing home already has Etherne[...]
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83 www .gate wa y .com Example rou ter-based wired Eth ernet network The following is a n example of a wired Ethern et network. The network is made up of a router , a cable or DSL mod em, your computers, and cables connecting each of these components. The router i s the ce n tra l c ontro l point for the network. Attached to the router are all of y[...]
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84 ww w .g at eway . co m Deter mining i f w ired Eth ernet is al ready inst alled on y our co mputers T o determine if wired Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The Cont rol Panel wind ow ope ns. I f you r Cont rol Panel is in Category V iew , click Pe rformance and Ma intenance . 2 Click/Dou[...]
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85 www .gate wa y .com Making sure yo ur broadband co nnec tion w orks Before you change anythi ng about your home setup, make sure that y our broadba nd connection is working correctly . T o test the connection, log onto the Internet us ing your current setup. If the connection is not working, contact your Internet service provider . Naming the co[...]
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86 ww w .g at eway . co m C onfiguring the T CP/IP protoc ol A networking protocol is a langua ge computers use to talk to each other . One o f several available protocols must be set up on each computer you plan to use o n yo ur netw ork. W e recomm end you use the T ransmission Control Proto col/Internet Protocol (TCP/IP) , which is widely acce p[...]
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87 www .gate wa y .com 3 Righ t-click Local Area Connection , then click Properties . T he Lo cal Area Connect ion Proper ties dial og box opens. - OR - If you do not have a LAN connection setup, click Create a new conne ction and follow the instructions in the New Connection W izard. 4 Click to select the Internet Pr otocol (TCP/IP) chec k box i n[...]
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88 ww w .g at eway . co m 6 Click the General tab. 7 Click Obtain an IP addr ess automatical ly . 8 Click OK to close the Inter net Proto col (TCP/ IP) Proper ties dialo g box. 9 Click OK to close the Local Are a Connection Pro perties dial og box. 10 Click X to c l o se the N etw ork Connections windo w . 11 Repeat this procedure for every compute[...]
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89 www .gate wa y .com Setting up a wi r eless Ethernet network See the instructions t hat came with your access point o r wireless access point router for initial setup. How you set up your access poin t varies depending on the features of the access point a nd y our networ king situation. Mountin g the access point When selecting a place to mount[...]
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90 ww w .g at eway . co m 8 In the browser’ s Address box, type http:/ /192.168. 1.1 , then press E NTER . 9 When prompt ed for a username and password, leave the usern ame box empty and type ad min i n t h e p a s s w o r d b o x , t h e n c l i c k OK . The s etup pag e open s. 10 Enter the following values in th e appropriate fields: ■ Host [...]
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91 www .gate wa y .com C onnecting to an acc ess point netw ork After you have set up your wireless access point, you need to set up the network connectio n on your computers. T o connect to an access point wireless Ethernet network: 1 Before connecting to an access p oint, you must turn on the wireless Ethernet emitter by clicking Start , then c l[...]
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92 ww w .g at eway . co m C onfigur ing com puter se ttings f or an acce ss point If you are unable to connect to an access point in the Choose a wireless network list, the most likely caus e is that the access point is using WEP security . Y ou need to configure your network settings t o use the same WEP security settings a s those used by the acc[...]
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93 www .gate wa y .com 3 Click to select the access point n etwork in the Preferred netw orks box, then click Pr oper ties . The netwo rk propert ies dialog box opens. The name of the network already appears in the Network na me (SSID) box. 4 Click the arrow butt o n to o pen the D ata encry ptio n list, then click WEP . 5 If the WEP netwo rk key i[...]
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94 ww w .g at eway . co m Ad ding a n acces s point I f an a c ce s s p oi n t do e s no t a pp ea r in t h e A v ailable netw orks list, and you know the access point is turned on, you need to add it manually . This typic ally happens when you set the access point’ s Allow B roadcast S SID to associ ate to No . For more information, see “Confi[...]
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95 www .gate wa y .com 3 Click Add . The network pr operties dialog box open s. 4 T ype the name of the network in th e Netw ork name (SSID) box. 5 Cli c k the arro w bu tton t o op en the Netw ork Authen tication list, then click the network authentication o p t io n y ou wa nt. 6 If this is a security-enabled network, click the arrow butt o n to [...]
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96 ww w .g at eway . co m Setting up a wi r ed Ethernet network W e recommend using category 5, unshielded, twisted-p a ir ca ble (approximately 1/4” in diameter with a thin outer-jacket, co ntaining eight color-coded wires) , and equipment compatible with this type of cable. This ty pe of cabl e is equip ped with RJ-45 co nnector s (like a large[...]
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97 www .gate wa y .com In addition to a router , you need a straight-through ca ble for each computer you want to connect to the netwo rk . T o set up a network using a router: 1 Plug one end of the power adapter into th e AC connecto r on the router and the other end into a gro unded, 110V electrical o utlet. 2 T urn on your computers. 3 Plug one [...]
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98 ww w .g at eway . co m 5 For an Internet connection , plug a straight-through cable into the W AN po rt on the router and the other end into the Eth e rn e t j ack on the DSL or cable modem. C onfiguring your router After you have na med your computers a nd set up TCP/IP on them, you can configure your router using your W eb browser . For these [...]
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99 www .gate wa y .com T esting y our netw ork Now that your home network is set up, log onto o n e of you r co mputers and access a favorite Internet W eb site. If you are unable to connec t to the Internet: ■ Run the New Connection W izard (se e “Shari ng an Internet c onnection” on page 100 ) ■ Check all phy sical cable connections ■ C[...]
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100 ww w .g at eway . co m Shar ing yo ur resourc es Sharing an Internet connecti on Internet sharing lets all computers on the ne twork access the Internet at the same ti me using one Internet ser vice provider (ISP) connection. T o set up Internet Explorer on each computer on your Ethernet network: 1 Make sure that the router o r access point is [...]
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101 www .gate wa y .com 3 Click the Connections tab. 4 Click Setup . The New Connection W izard ope ns. 5 Click Next . The Ne twor k Conn ectio n T ype sc reen opens.[...]
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102 ww w .g at eway . co m 6 Click Connect to the Internet , then click Next . The Getting Ready screen opens. 7 Click Set up my conn ection manual ly , then click N ext . The Internet Co nnection screen opens. 8 Click the type of Internet c onnection you are setting up, then clic k Next . 9 Click Finish . 10 Repeat this procedure for each computer[...]
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103 www .gate wa y .com Accessing t he Internet T o access the Internet from your computer: 1 Make sure that the router or access point is turned on. 2 Open Internet Explorer an d browse the Internet. Sharing driv e s and printers W ith a network, you can share drives (for example h ard drives, diskett e drives, and CD or DVD drives) and pri nters [...]
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104 ww w .g at eway . co m 3 Click the Sharing tab. 4 If this is the first t ime you have shared a drive or folder , click Network Setup W izard to enable remote access, then follow the on-sc ree n instructions. - OR - If you have previously enabled remote file access and you want to share a drive or folder with others on the netwo rk (network shar[...]
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105 www .gate wa y .com Un-shari ng dr ives , folders, an d files T o un-share drives or folders: 1 In My Computer or Windows Explorer , right-click the drive or fold er th a t y o u wan t to un-share, then c lick Sharing and Security . 2 Make sure that the Share this folder on the network ch eck box i s not sel ected. 3 Click OK . Shar ing printer[...]
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106 ww w .g at eway . co m Viewi ng shared d rive s an d folders T o view shared drives and folders: 1 Click Star t , then clic k My Network Pla ces . The My Network Places windo w opens. 2 Click/Double-click Entire Netw ork . The Entire Net work window opens. If yo u do not see the contents of the network after you double-click Entire Netw ork , c[...]
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107 www .gate wa y .com Open ing file s across th e network T o open files across the network: 1 Start the program for the fil e you want to open. 2 Click File , then click Open . 3 Browse to the network driv e that contains the file you want to open. 4 Double-click the folder containing the file, then double-click the file. C o p y ing files a cro[...]
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108 ww w .g at eway . co m Pri nting files acro ss the netw ork T o print files across the netwo rk: 1 Open the file you want to print. 2 Click File , then click Print . 3 Click the arrow button to open the printer name list, then click the network printer . 4 Click OK . C onnec ting t o hotspots A hotspot is a high-speed wireless Internet ac cess [...]
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109 www .gate wa y .com T r oubleshooting Y our E thernet network W ired Ethernet netw ork Y ou cann ot see the other co mputers on your netw ork ■ M a k e s u r e t h a t y o u r E t h e r n e t c a b l e i s p l u g g e d into the Ethernet jack on your computer . Make sure that the other end is plugg ed into a router . ■ Make sure that all co[...]
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110 ww w .g at eway . co m W ireless Ethernet netw ork Y ou tu rned the w ireless on, but it takes a while t o conn ec t . ■ When the wireless emitter is t urned o n, it a utoma t ic ally scans for available connecti ons, which can take appr o x imately 30 seconds to co mplete. Y our c onnectio n on the netw ork see ms inte rmitten t. ■ In addi[...]
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111 www .gate wa y .com 3 Righ t-click Wireless Netw ork Connection , then click Status . The W ireless Netwo rk Connection Sta tus dia l o g box opens. Th e meter shows the signal strength for wireless Ethernet networking on your comp ut er if other computers with the same network name are within range of y o ur co mputer . Y ou are in a w ireless[...]
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App endi x A 113 Safe t y , Regulat or y , and L egal Information ■ Safety information ■ Regulatory statements ■ Notices[...]
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114 ww w .g at eway . co m Impor tant saf et y inf orma tion Y o u r Gateway system is designed an d tested to meet the latest st andards for safety of infor mation technology equipment. However , to ensure safe use of this product, it is i mport ant that t he saf ety in struc tions mark ed on the product and in the documentat ion are followed. Set[...]
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115 www .gate wa y .com Regulat or y c ompliance statem ents United Sta tes of America F ederal Co mmunications C ommission (FCC ) Unintentiona l emitt er per FCC P ar t 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, p ursuant to Part 15 of the FCC rules. These limit s are designed to provide rea[...]
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116 ww w .g at eway . co m Califor nia Pr oposition 65 W arning T elecommu nications per Part 68 of the Code of F ederal Regulat ions (CFR 47) (applicable to products fitted with USA modems) Y our modem complies wi th P ar t 68 of the Code of Fed eral Regulations (CFR 47) rules. On the comput er or modem card is a label that contai ns the FCC regis[...]
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117 www .gate wa y .com T elecommu nications per Industry Canada CS-03 ( for products fitted with an IC-complian t modem) The Indust ry Canada label identifies cert ified equ ipmen t. This certificatio n means that the equi pment meet s certain tel ec ommuni cations network protective, operation, and safety requirements. The Department does not gua[...]
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118 ww w .g at eway . co m Noti c es Copy right © 2004 Gatewa y , Inc. All Rights Reserved 14303 Gatewa y Place P owa y , CA 92064 USA All Ri ghts Reserv ed This publication is protected by cop yr ight and all r ights are re served. No par t of it may be reproduced or transmitted by an y means or in any f or m, without prior consent in writing fro[...]
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119 www .gate wa y .com Inde x A AC power connector 9 access point adding 94 configuring 89 , 92 connecti ng to 91 mounting 89 accessing Internet 103 shared drives 106 shared files 107 shared folders 10 6 accessories 13 safety precautions 114 activity indicators See ind icat ors adding access point 94 application key 22 , 23 arrow keys 22 , 23 audi[...]
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120 ww w .g at eway . co m computers naming 85 config uring access point 89 , 92 router 98 TCP/IP protocol 86 connecti ng modem 26 PS/2 keyboard 9 PS/2 mouse 9 to access point 91 to Ethernet ne two rk 9 , 26 to hotspots 10 8 to Internet 9 , 27 to network 9 , 26 connect ions audio in 9 digital camera 7 , 9 , 27 Ethernet 9 , 26 external au dio 9 , 10[...]
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121 www .gate wa y .com DVD drive eject button 7 identifying 34 locating drive 7 troubleshooting 59 , 62 using 34 Dyna mic Hos t Con figura tion P roto col 86 E eject button CD 7 diskette 7 DVD 7 electrostatic discharge (ESD ) 45 e-mail button 24 entering IP address 86 subnet mask 86 ergonomi cs 16 eSupport 12 Ethernet connecti ng 26 installing car[...]
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122 ww w .g at eway . co m system battery 55 Internet accessing 103 broadband co nnection 27 button 24 shar ing acc ess 76 , 100 troubleshooting 64 , 67 IP address entering 86 LAN 98 WAN 90 , 98 J jacks See connections K Kensington cable lock lock slot 9 keyboard buttons 22 , 24 cleani ng 42 features 22 Multifunction keyboard features 23 PS/2 port [...]
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123 www .gate wa y .com Multifunction keyboard 23 features 24 multimedia adjusting v olume 25 playi ng DVD 36 using DVD driv e 34 using Windows Media Player 36 multi-pla yer game playi ng 77 muting s o un d 24 , 25 My Documents button 24 N name computer 85 domain 90 , 98 router 90 , 98 workgroup 85 naming computers 85 workgroup 85 navigatio n keys [...]
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124 ww w .g at eway . co m My Documents button 24 shortcut bu ttons 24 progra ms closing unrespon sive 21 PS/2 port keyboard 9 mouse 9 R RAM See me mory rebooting computer 21 recordable drive 7 , 13 eject button 7 locating 7 troubleshooting 59 recording CDs 36 DVDs 36 resetting computer 21 resources sharing 100 restarting computer 21 Resu me mode 7[...]
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125 www .gate wa y .com diskette drive 61 display 62 DVD drive 59 DVD/CD drive 59 Ethernet network 109 faxes 67 files 62 general guidelines 58 hard drive 63 Internet conn ection 64 , 67 keyboard 65 LCD pan el 62 , 69 memory 65 memory card rea der 66 modem 66 monitor 69 mouse 70 network 71 passwords 71 power 71 print er 71 safety guidelines 58 scree[...]
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