Gateway GT5062b manual

® GA TEWA Y C OMPUT ER REFERENCE GUIDE 8512243.book Page a Monday, February 12, 2007 4:35 PM[...]

8512243.book Page b Monday, February 12, 2007 4:35 PM[...]

i Chapter 1: A bout This Referenc e . . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing the online User Guide . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . .[...]

Contents ii Creating discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . 28 Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the diskette dri[...]

www.uk.g a teway.c om iii Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . 66 Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . 66 Deleting u nnecessary file s . . . . . . . . . . . . . . . . . . . . . . . 67 [...]

Contents iv Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

CHAPTER 1 1 About This Ref erence • About this guide • Accessing th e onli ne User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more inform ati on 8512243.book Page 1 Monday, February 12, 2007 4:35 PM[...]

CHAPTER 1 : About This Reference 2 About this guide This guide includes information and maintenance instructions that are specific to your mode l of Gateway computer . Som e illustrations in this guide may look d ifferent than your computer because hardwar e options and port locations may vary . For all other computer information, see your online U[...]

www.uk.g a teway.c om 3 Gateway contact inf ormation The label o n the top of your computer contains information that identifies your computer model and serial number . Gateway Custome r Care will need this information if y ou call for a ssi sta nce . Micr osoft Certifi cate of Authen ticity The Microsoft Cer tificate of Authentic ity label found o[...]

CHAPTER 1 : About This Reference 4 8512243.book Page 4 Monday, February 12, 2007 4:35 PM[...]

CHAPTER 2 5 Checking Out Y our Computer • Fro nt • Back 8512243.book Page 5 Monday, February 12, 2007 4:35 PM[...]

CHAPTER 2 : Checking Ou t Your Compu ter 6 Fro n t Me mo r y c a rd rea d er DVD/CD drive Microph one jack Power button/ pow er in di ca tor DVD/CD drive (option al) Headphone j ack IEEE 1 394/ FireWire™ port USB ports Video jac k (o ptional) Audio left jack (option al) Audio r ight jack (option al) Diskette or removable hard dr ive (option al) 8[...]

www.uk.g a teway.c om 7 Com ponent Ic on Desc ript io n Memory card rea der Insert a memo ry card from a digital camera, MP3 player , PDA, cell ular teleph one, or other device i nto th e memory card reader . Optic al dis c dri ve Use th is drive to listen t o audi o CDs, i nstal l games and programs, watch DVDs, and stor e large files onto recorda[...]

CHAPTER 2 : Checking Ou t Your Compu ter 8 Back Important Y o ur com pute r’s ha rdware o pti ons an d port loca tion s may vary from th is illust ration . Component Ico n Descr iption Vo lt a g e s w i t ch The sw itch is preset at th e facto ry . Make sur e that thi s is se t to the cor rect vol tage for your area. Power con nector Plug the pow[...]

www.uk.g a teway.c om 9 Monitor (VGA) port Plug a VGA (blue connector) mon i tor cabl e into this po rt. IEEE 1394 por t Plug IEEE 1394 (a lso kno wn as Fi rewir e ™ ) devices (such as a di gital c am cor der) into this 6-pin IEEE 1394 port. Fo r m or e info rmation, see “Installin g a print er , scanner , or other device” on page 33 . USB po[...]

CHAPTER 2 : Checking Ou t Your Compu ter 10 Ethernet (n etwork) jack Plug an Et hernet networ k cable or a devic e (such as a DSL or cable modem f or a broadband In ternet connection) into t his jack. For more information, see “Learning abou t the Inter net” in th e online User Guide . Cent er/subwo ofer jack (orange plug) (optional) Plug yo ur[...]

CHAPTER 3 11 Setting Up and Getting Started • Workin g saf e ly and comf ortably • Pre pa ring po wer connections • Connecting to a br oadband modem or networ k • Connecting a dial-up modem • Starting your computer • T u rnin g off yo ur computer • Restarti ng (r ebooting) your computer • Using the keyboard • Using the mouse • U[...]

CHAPTER 3 : Setting Up and Getting Started 12 W orking safely and comfortably Before using your comp uter , follow these g eneral guid elines for setting up a safe and comfortable work ar e a and avoiding discomfort and strain: • Keep hands and arms parallel to the floor . • Adjust the screen so it is perpe ndicular to your line of sight, and t[...]

www.uk.g a teway.c om 13 Reducin g eye strain Sunlight or brig ht indoor light ing should not reflect on the monitor screen or shi ne directly into your ey es. • Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing sh ades or curtains on windows, and by i[...]

CHAPTER 3 : Setting Up and Getting Started 14 Sitting at your computer • Avoid bending, arching, or angling your wr ists. Make sure that they are in a relaxed position when y ou type. • Do not slouch forward or lean far back . Sit with your back straight so your knees, hi ps, and elbows form righ t ang les w hen you wo rk. • T ake breaks to s[...]

www.uk.g a teway.c om 15 Checking t he voltage se lection The power supply , a component buil t into your computer , provides powe r to the system b oard, add-in cards, and peripher al devices. The power supply’s vo ltage select ion for your location is t ypically set at the factory , but you can change it to match the elec trical servic e availa[...]

CHAPTER 3 : Setting Up and Getting Started 16 Connecting a dial-up modem Y our compute r may have a 56K modem that you can use with a standard telephone line to connect to the I nternet or fax documents. T o conne ct the mode m: 1 Insert on e end of the mode m cable into th e modem jack on t he modem at the ba ck of you r compu ter . 2 Insert the o[...]

www.uk.g a teway.c om 17 5 T o open your computer’s Start menu, click ( Star t ). From that menu, you can run programs and search for files. For more information on using your computer ’s menus, see “Using Windows” and “Customizing Windows” in your online Use r Gui de . Wa king up your c omputer When you have not used your computer for [...]

CHAPTER 3 : Setting Up and Getting Started 18 T o put your com puter to sle e p: 1 Click ( Start ), then click (power). The computer saves your session and partially shuts down to save power . 2 T o “wake” your computer , press a key on the keyboard or press the power button. I f the computer remains in Sleep mode, press the pow er button. T o [...]

www.uk.g a teway.c om 19 2 If your computer does not turn off , press and hold the power button until the co mputer turns off (about five seconds), then press it again to turn the computer bac k on. Using the keyboar d Premium multimedia ke yboard f e atures The keybo ard has s evera l di ffe rent ty pes of ke ys and b utt ons. Y our keyboard also [...]

CHAPTER 3 : Setting Up and Getting Started 20 Elite multime dia keyboard f e atures The keyboard has several different types of keys and bu ttons. Y our keyboard also has status indicators that show which keyboard feature is active. Navigatio n keys Press th ese keys t o move the cur sor to the beginning of a line, to the end of a line, up the page[...]

www.uk.g a teway.c om 21 Fe at u r e Icon Descri ptio n Sleep bu tton Pr ess th is button to activat e your compu ter’s Sleep (power-savin g) mode. Function keys Press th ese ke ys to st art progra m actions . Each program uses di fferent function keys for different purpo ses. See the progr am documen tation to find out mo re about the function k[...]

CHAPTER 3 : Setting Up and Getting Started 22 Using the mouse The mouse is a device that controls the pointer movement on the computer d isplay . T his illustration s hows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the s ame direction. Y ou can use the left and right butt ons on the mouse to selec t objec[...]

www.uk.g a teway.c om 23 Y ou can use the scroll wheel on the mouse to move through a document. Thi s feature is not available in all p rograms. For more information about how to ad just the double -click speed, pointe r speed, right-hand or le ft-hand configuration, and other mouse settings, see the “ Customizing” chapter in your online User G[...]

CHAPTER 3 : Setting Up and Getting Started 24 Using optical drives Fe a tu re s Y our opti cal drive has the following basic com ponents: Loading an optical di sc T o i nser t an op tica l disc: 1 Press the eject button on the opti cal disc driv e. 2 Place the disc in the tray with the la bel facing up. 3 Press the eject button to close the tray . [...]

www.uk.g a teway.c om 25 Identifying opt ical drive ty pes Y our com puter may contain one of the follow ing drive typ es. Press the drive’s eject butto n, then Look on the front of the drive’s disc tr ay for one or more of the following logos: If yo ur optic al dr ive has this lo go... Y our drive t ype is... U se your d rive fo r ... CD Insta[...]

CHAPTER 3 : Setting Up and Getting Started 26 Playing di scs Pl aying a CD A standard compact disc ( CD ) can hold an entire album of digital songs and can be play ed on a CD player or your computer’ s CD drive. Use a music program or Windows Med ia Player on yo ur computer to: • Play music CDs • C r e a t e M P 3 m u s i c f i l e s f r o m [...]

www.uk.g a teway.c om 27 Pl aying a DVD A Digital Versatile Dis c (DVD) is similar to a st andard CD but has greater data capacity. Becaus e of this increased capacit y , full-length mov ies, several album s of music, or several gigabytes of data can fit on a single di sc. DVDs can be p layed on a DVD player or a D VD drive- equipped co mputer . Fo[...]

CHAPTER 3 : Setting Up and Getting Started 28 Creating discs Recording to optical discs Y ou can use the disc burning program on your computer t o c o p y t r a c k s f r o m a m u s i c C D t o y o u r h a r d d r i v e , c o p y o r c r e a t e data discs, create music CD s, create video DVDs, and more . For more information about creating CDs an[...]

www.uk.g a teway.c om 29 Memory card types The memory card r eader supports several memory card types. T o determi ne which types are supported b y your card reader and the slo ts to use for each type of ca rd, examine the face plate of the reader . Each slot is assigned a different drive lette r (for example, the E: and F: driv es), so data can be[...]

CHAPTER 3 : Setting Up and Getting Started 30 Using the diskette drive The optional diskette drive (not av ailable on all systems) uses 3.5-inch di skettes (som etimes call ed floppy disks ). Diskettes are useful for storing files or transferring fi les to another computer . (Your computer’s diskette drive may look different.) T o load a diskette[...]

www.uk.g a teway.c om 31 T o a d j u s t t h e v o l u m e f r o m W i n d o w s : 1 Click ( Vo l u m e ) on the taskbar . The volume control slider opens . 2 Click and drag the slider up to i ncrease volume a nd down to decrease volume . 3 T o mute the vol ume, click ( Mute ). T o restore volume, click it aga in. 4 T o adjust dev ice volume levels[...]

CHAPTER 3 : Setting Up and Getting Started 32 5 Click X in the top-right corner of the window to close it. Configuring the audio jacks I f t h e b a c k o f y o u r c o m p u t e r h a s f i v e a u d i o j a c k s , t h e y a r e universal jacks. This means that they can be used for more than one purpose. For example, the bl ue jack on the com put[...]

www.uk.g a teway.c om 33 Installing a printer , scanner , or other device Y our computer has one or more of the following ports: IEEE 1394 (al so known as Firew ire ® ), Univ ersal Serial Bu s (USB), serial, and par allel. You use these ports to connec t peripheral devices such as printe rs, scanners, and digital cameras to your computer . For mor[...]

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CHAPTER 4 35 Upgrading Y our Computer • Preventing static el ectricity dis charge • Opening the case • Closing the case • Replacing the color panel • Installi ng memory • Replacing the system battery • Adding or r eplacing an optical disc drive • Repla cin g the m emo ry ca rd reade r • Adding or r eplacing a hard drive • Replac[...]

CHAPTER 4 : Upgrading Yo ur Computer 36 Pr eventing static electricity dischar ge The comp onents inside y our computer are e xtremely sensitive to static electr icity , also known as elec trostatic disch arge (ESD). Before opening the computer case, follow thes e guideline s: • Wear a grounding wrist stra p (available at m ost electronics stores[...]

www.uk.g a teway.c om 37 Opening the case Y our com puter case p rovides easy access to i nternal components . Removing the side panel T o r e m o v e t h e s i d e p a n e l : 1 Follow the ins tructions in “Preventing stat ic elec tricity discharge” on page 36 . 2 Shut down your computer , then disconnect the power cord and modem, network, a n[...]

CHAPTER 4 : Upgrading Yo ur Computer 38 Removing the front beze l T o remove the front bezel: 1 Remove the s ide panel by following the instr uctions in “Removing the side panel” on pag e 37 . 2 Press the thr ee bezel retention tabs, then swing the left side of the be zel away from the computer and remov e it. Ta b s 8512243.book Page 38 Monday[...]

www.uk.g a teway.c om 39 Closing the case Replacing the front bezel T o replace the front bezel: 1 Slide the tabs on the right side of the bezel into the slot s on the right side of the c omputer . 2 Swing the left side o f the be zel in to insert the release tabs on the left sid e of the bezel into the s lots on the left side of the computer . 3 P[...]

CHAPTER 4 : Upgrading Yo ur Computer 40 Replacing the side panel T o replace the side panel: 1 Make sure that all of the internal cable s are arranged inside the co mputer so they will not be pinched when you close the com puter . 2 Slide the side panel toward the front of the computer until the back of the side panel is flush with t he back of the[...]

www.uk.g a teway.c om 41 2 Pres s firmly on the lower left and lowe r right parts of the color panel to release the panel from the front bezel. Y ou should press the two points against the comp uter until you hea r or feel a click, which is the sound of the panel’s internal loc king tabs unlocking. 3 Swing the bottom of the panel awa y from the b[...]

CHAPTER 4 : Upgrading Yo ur Computer 42 4 Slide the tabs of the new color pane l up into the slots on the front bezel. 5 Pres s firmly on the lower left and lowe r right parts of the color pane l to engage th e pa nel’s intern al locking tabs. Y ou should press the two points against the computer until y ou hear or feel a click, w hich is the sou[...]

www.uk.g a teway.c om 43 Installing memory When you upgrade the computer memory , make sure that you install the correct type o f memory m odule for your com puter . Y our computer uses DIMM memory . T o ins tall or replac e DIMM me mory: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pa ge 37 . 2 For mo[...]

CHAPTER 4 : Upgrading Yo ur Computer 44 5 Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically . When the module is secure, you hear a click. 6 Replace the side panel by following the instructio[...]

www.uk.g a teway.c om 45 Adding or r e placing an optical disc drive T o add replace an optical drive: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pa ge 37 . 2 Remove the front bezel by followi ng the instructio ns in “Removing the front bezel” on page 38 . 3 If you are installing a new drive ( no[...]

CHAPTER 4 : Upgrading Yo ur Computer 46 6 Remove the two d rive retention screws. 7 Slide th e drive forward and out of the dr ive bay . 8 Slide the new drive into the drive bay , line up the screw holes on the drive bay wi th the screw holes on the drive, then replace the two driv e retention screws. 9 Reconnect the drive cables using yo ur notes [...]

www.uk.g a teway.c om 47 Replacing the memory car d rea de r T o replace the memory card reader: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pa ge 37 . 2 Remove the front bezel by followi ng the instructio ns in “Removing the front bezel” on page 38 . 3 Slide th e top bezel to ward the front of th[...]

CHAPTER 4 : Upgrading Yo ur Computer 48 5 Unplug the cable from the back of the card reader , then slide the card reader toward the fr o nt of your computer . 6 Slide the new card reader into place, then s ecure it with the two screws you remo ved previously . 7 Plug the cable into the card reader . 8 Place the t op bezel on top of the compute r , [...]

www.uk.g a teway.c om 49 Adding or r e placing a har d drive T o add or re place a hard drive: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pa ge 37 . 2 Disconnec t and label all hard drive cabl es, noting their locations and orientation. ( Y ou will reconnect the cable s after you install the new driv[...]

CHAPTER 4 : Upgrading Yo ur Computer 50 4 Loo sen the ca ptive thumbscr ew t hat secur es the h ard drive cage to t he computer . (T his screw cannot be remov ed. ) 5 Remove the hard dri ve cage from the comp uter . 6 If you are replacing a drive, remove the screws that secure the hard drive to the hard drive cage , then slide the old hard drive ou[...]

www.uk.g a teway.c om 51 9 Line up the tabs on the right side of the cag e with the slots on the insi de of the ca s e, then slide the cage into the case. 10 Tighten the cage thumbscrew , then plug the hard drive cage fan ca ble back in to the system board. 11 Connect the dr ive cables. If you are replacing a drive, use your notes from Step 2 . 12 [...]

CHAPTER 4 : Upgrading Yo ur Computer 52 4 Loosen the four captiv e screws that secure the heat sink and fan assembly to the s ystem board, then remove the assembly and place it on a sta ble surface with the flat surface of the heat sink (the side with the thermal grease) up. (The four scre ws cannot b e completely remov ed. ) 5 Push the processor r[...]

www.uk.g a teway.c om 53 8 If this is a new heat sink, remove the strip on the heat sink that cover s the gray therm al grease. If you are re-using a heat sink, use rubbi ng (isopropyl) alcohol to remove the old thermal g rease, then re-apply a small bead of thermal grease (about the size of a pea) to the surface that contacts the processor . 9 Pla[...]

CHAPTER 4 : Upgrading Yo ur Computer 54 4 If you are replacing an ex pansion card, remove the old card. Y ou can s lightly seesaw the card end-to-end to loosen the card, but do not b end the card sideways. 5 Install the new c ard into the expansion s lot. Y o u can slightly see saw the card end-to-end t o help insert the card, but do not bend the c[...]

www.uk.g a teway.c om 55 Replacing the system battery If the comp uter clock does not keep time or the settings in the BIOS Setup utility are not saved w hen you turn off your computer , replace the system batte ry . Use a battery of the same size and voltage as the origina l battery that was in yo ur computer . T o replace the battery: 1 Restart y[...]

CHAPTER 4 : Upgrading Yo ur Computer 56 7 Locate the old b attery on the system boa rd and note its orientation. Y ou w ill need to install the ne w battery the same way . 8 Push the battery release tab. The battery pops out o f the socket . 9 Make sure that the positiv e (+) side of the new batter y is facing up (usually the side that the battery [...]

www.uk.g a teway.c om 57 Replacing the system boar d T o replace the system board: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pa ge 37 . 2 Remove all expansion c ards by following the directions in “Adding or replacing an expansion card” on pag e 53 . 3 Remove all mem ory modules by following the[...]

CHAPTER 4 : Upgrading Yo ur Computer 58 9 If your replacement sys tem board does not incl ude a pr ocesso r remo ve the pr ocess or from the old system board by following the directions in “Replacin g the h eat sink and pr ocessor” on page 51 , then inst all it and the heat sink into the new system board by following the directions in the same [...]

CHAPTER 5 59 Maintaining Y our Computer • Setting up a mainte nance sche dule • Caring fo r your computer • Cleani ng your computer • Updating Windo ws • Using BigFix • Managing har d drive space • Scheduling main tenance tasks • Moving from you r old compu ter 8512243.book Page 59 Monday, February 12, 2007 4:35 PM[...]

CHAPTER 5 : Maint aining Your C omputer 60 Setting up a maintenance schedule Use the following table to set up a regular mainte nance schedule. Mainte nance task Wee k l y Monthly When needed Check f or vi ruses X X X Run W indow s Update X X Manage hard drive space X Clean up ha rd drive s X X Scan hard drive for errors X X Defragme nt hard dri ve[...]

www.uk.g a teway.c om 61 Caring f or your computer T o extend the l ife of your computer: • Be careful not to bump or drop your computer , and d o not put any objects on t op of it. The case, althoug h strong, is not made to support extra weight. • When transporting your computer , we recommend that you put it in the or iginal packaging m ateri[...]

CHAPTER 5 : Maint aining Your C omputer 62 Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best. You may want to ga ther these items and put together a com puter cleaning kit: • A soft, lint-free cloth • An aerosol can of air that has a narrow , straw-like extension • [...]

www.uk.g a teway.c om 63 Cleaning the ke yboard Y ou sh ould occasion ally clean the keyboard to rem ove dust and lint trapped under the keys. To c l e a n t h e k e y bo a r d : 1 Use an aerosol can of air with a narrow , straw-like extension to remove dust and li nt trapped under the keys. 2 If you spill liquid on the keyboard, turn off y our com[...]

CHAPTER 5 : Maint aining Your C omputer 64 Cleaning opti cal discs Optical discs (CDs, DVDs, and Bl u-ray Discs) get dirty fr om frequent handling. T o clean an optical disc: 1 Wipe from the center to the edge, not a r ound in a circle, using a product mad e especially for the p urpose. Updating Windows Windows Update helps you keep your computer u[...]

www.uk.g a teway.c om 65 Using BigFix BigFix monitors your compute r for problems and conflicts. It automatically gathe rs information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFi x detects a problem, it aler ts you by flashing the blue taskbar icon. T o fix the prob lem, click on that ic on [...]

CHAPTER 5 : Maint aining Your C omputer 66 Managing hard drive space Windows provides several util ities you can use to check hard drive space, delete unnec essary files, defragment files, and back up files. Checki ng hard drive spac e T o check hard driv e spa ce: 1 Click ( Star t ) then click Computer . Th e Computer window opens. Shor tcut Start[...]

www.uk.g a teway.c om 67 2 Right-click the drive that you want to check for available fil e space, then c lick Properties . Drive space information appears. Deleting un necessary file s Delete unnecessary files, such as temporary files and files in the Recycle B in, t o fre e har d driv e space. T o delete unne cessary files : 1 Click ( Star t ), A[...]

CHAPTER 5 : Maint aining Your C omputer 68 2 Click one o f the options: • My files only cleans only the folders for the currently logged in use r . • Files f ro m all users on this computer cleans all fold ers . The Dis k Cl eanup dilalog box op ens. 3 Click to sele ct the types of file s you want to delete, then click OK . The types of fi les [...]

www.uk.g a teway.c om 69 3 Click Check Now , the n click Star t . Your drive is che cked for errors. This proce ss may take se veral mi nutes. After Windows has finished checking the drive for errors, it provides a s ummary of the p roblems that it found. 4 Correct any problems that are found by following the on-screen instructions . 5 Click OK . D[...]

CHAPTER 5 : Maint aining Your C omputer 70 T o defragment the hard drive: 1 Disconnect your computer from the network. 2 Click ( Star t ), All Pr ogra ms , Accessories , System T ools , then c lick Disk Defr agmenter . The Disk Defragmenter dialog box opens. 3 Click De fragme nt now . This process may take hours to complete , depending on the size [...]

www.uk.g a teway.c om 71 T o back up files: 1 Click ( Star t ) then click Computer . Th e Computer window opens. 2 Right-click the drive that you want to back up , click Properties , then click the To o l s tab. 3 Click Backup Now , then c lick Run a f ile backup now . 4 Follow the on-screen instr uctions to sele ct a backup storage locati on and t[...]

CHAPTER 5 : Maint aining Your C omputer 72 Scheduling maintenance tasks T ask Scheduler lets you s chedule mainte nance tasks such as running Disk Defragmenter and checking your drives for erro rs. To s t a r t t h e Ta s k S c h e d u l e r : 1 Click ( Star t ), All Pr ogra ms , Accessories , System T ools , then c lick Ta sk Scheduler . The Ta s [...]

www.uk.g a teway.c om 73 Moving fr om your old computer T ransferring files and settings automa tically Y ou can move your files, folders, software settings, and user account settings (such as display , Internet, and e -mail settings) from your old computer to your new one using Windows Easy T ransfer , providing your old compute r uses Windows X P[...]

CHAPTER 5 : Maint aining Your C omputer 74 T ransferring files and settings manually Y ou can manually t ransfer your personal data files by c opying them to removable media, such as a writabl e disc, an external hard drive, a network l o cation, or a flash drive. Findi ng yo ur d ocuments Many programs save y our personal dat a files in the Docume[...]

www.uk.g a teway.c om 75 Finding ot her files Use Windows Find or Search to locate other personal dat a files. For more information, see “Using W indows” in your online User Guide . Y ou c an often identi fy different data file typ es by loo king at the file’s extens ion (the part of the file name following the las t period). For exa mple, a [...]

CHAPTER 5 : Maint aining Your C omputer 76 8512243.book Page 76 Monday, February 12, 2007 4:35 PM[...]

CHAPTER 6 77 T roubleshooting • Safety guidelin es • First step s • T rou bleshooti ng • Recoverin g your sys tem • T elephone support 8512243.book Page 77 Monday, February 12, 2007 4:35 PM[...]

CHAPTER 6 : Troubleshooting 78 Safety guidelines While troubleshoot ing your compute r , foll ow these safety guidelines : First steps If you have problems with your computer , try these thing s first: • M a k e s u r e t h a t t h e p o w e r c o r d i s c o n n e c t e d t o y o u r computer and an AC power outlet and that the power outlet is s[...]

www.uk.g a teway.c om 79 T r oubleshooting T roubleshooting topi cs are listed in alphabe tical order . Add-in cards See “Ex pansion cards” on page 84 . Audi o See “Sound ” on page 98 . CD or DVD drives The compu ter does not recognize a disc or the CD or D VD driv e • Make sure that the disc label is facing up, then try again. • T ry a[...]

CHAPTER 6 : Troubleshooting 80 An audio CD do es not produce sound • Make sure that the disc label is facing up, then try again. • Some music CDs have c opy pr o tection software . You may not be able to play these CDs on your computer . • Make sure that the volume controls ar e turned up. For more information, see “Ad justing the volume”[...]

www.uk.g a teway.c om 81 Diskette dri ve The disk ette drive is no t recognized • Shut down and restart your computer . Y ou cannot save a file to diske tte or you see the message “disk is full or w r ite-protec ted” • Make sure that the write- protection tab on the upper-right corner of the diskette i s down (unprotected). • Delete unnec[...]

CHAPTER 6 : Troubleshooting 82 The disk ette drive LE D is lit continuously • Remove the d iskette from the drive. If the light stays on, try restarting your computer . Display The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For more information, see the “C ustomizing Windows” chapte[...]

www.uk.g a teway.c om 83 Ethernet Y ou cannot see the other computers on your network • Make sure that your Ethernet cable is plugged into the E t h e r n e t j a c k o n y o u r c o m p u t e r . M a k e s u r e t h a t t h e other end is pl ugged into a network router , switch, hub, or other network device . • Make sure that all co mputers ar[...]

CHAPTER 6 : Troubleshooting 84 Y our Ethernet network is running slower than you expect • If your Ethernet network is running slower than you expect, check the speed of each Ethernet component. For best r esults, all Ethernet components should be s t a n d a r d E t h e r n e t ( 1 0 M b p s ) , F a s t E t h e r n e t ( 1 0 0 M b p s or 10/100 M[...]

www.uk.g a teway.c om 85 Hard drive Y ou s ee an “Insufficient disk space” error message • Delete unnecessary files from the har d drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnec essary files” on page 67 . • Empty th e Recycle Bin by ri ght-click ing the Recycle Bi n icon, th en clicking Emp[...]

CHAPTER 6 : Troubleshooting 86 Y ou cannot connect to the Internet • If you are using a dial-up mode m, make sure that the modem cable is pl ugged into the mo dem jack and not the Ethernet networ k jack. See your setup poster to make sure that the connections have been made correctly . - OR - If you are using a cable or DSL modem, make sure that [...]

www.uk.g a teway.c om 87 People a re se nding you e-mail mes sages, but you have not received any mail • Click the receive b utton in your e -mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly . Contact your ISP for technical suppor t. Ke y b o a r d The k eyboard does no t work • Make su[...]

CHAPTER 6 : Troubleshooting 88 The Media Center video disp lay looks bad on your TV Many factors, such as the di splay type, quality of the video source, type of connection used, quality of video cables, display device screen resolution, size of TV , age of the TV , or the type of TV (inte rlaced or progressive scan), can affect the video quality s[...]

www.uk.g a teway.c om 89 • Screen resoluti o n —Many TVs cannot display the hig h resolution that your computer’s video s ignal uses, and may shift, scram ble, or scroll the picture. For a better picture on a TV display , you may need to lower the compute r’s scre en resolution to 80 0 × 600 or 640 × 480. For more information about changi[...]

CHAPTER 6 : Troubleshooting 90 Y ou want to change disp lay settings to get better TV or DVD image quality • Adjust the display dev ice brightness, contrast, hue, and saturation. For more information, see the Gateway support Web site at www . uk.g ate way .com or see t he dis play’s user guide. Y ou need to burn programs that were recorded with[...]

www.uk.g a teway.c om 91 Memory Y ou see a “Me mory error” message • Use the Memory Diagnostic T o ol to inspect your system memory . T o run the Memory Diagnostic T o ol: • Click ( Star t ), type Memory Di agnostic T ool, then press E NTER . Cli ck Restart now an d check f or problems . Y our computer restarts and runs the memory diagnosti[...]

CHAPTER 6 : Troubleshooting 92 Modem (dial-up) See als o “Internet” on page 85 . Y our mo dem does not dial or does not connect • Make sure that the mo dem cable is plug ged into the modem jack and not the Ethernet ne twork jack. See your setup poster to make sure that the conne ctions have been made correctly . • Make sure that your comput[...]

www.uk.g a teway.c om 93 • Disconnect any ans wering machine, fax machine, or printer that is o n the same line as the m odem. Do not connect these devices to the same tele phone line as the modem. • Make sure that you are not using a digital, rollover , or PBX line . These lines do not work with your m odem. • Check for line no ise (scratc h[...]

CHAPTER 6 : Troubleshooting 94 Y our fax communications program only sends and receives faxes a t 14,400 bps when you ha ve a 56K modem • Curre nt fax t echnology only supports a maximum send and receive rate of 1 4,400 bps. The modem is not recognized by your computer • Make sure that the line connected to the m odem is working and plugged int[...]

www.uk.g a teway.c om 95 The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking . Handshaking i s a digital “getti ng acquainted” conver sation between the tw o modems that establishes connection sp eeds and communica tion protocols. Y ou may hear unusual handshaking sounds when th[...]

CHAPTER 6 : Troubleshooting 96 The mouse works erratically • If the mous e pointer begins moving errati cally across the computer d isplay or become s difficult to control precisely , cleaning the mouse wil l likely improv e its accu racy . • Clean the mouse by wiping the bottom wit h a clean, damp cloth. Make sure that the optical sensor is cl[...]

www.uk.g a teway.c om 97 Printer The printer will not t urn o n • Make sure that the printer is onli ne. Many printe rs have an online/offline butto n that you may need to press. • Make sure that the pow er cable is plugg ed into an AC power source. The printer is o n but will not pri nt • Check the c able between the printer and your compute[...]

CHAPTER 6 : Troubleshooting 98 3 Right-click the printer you w ant to use. If t he menu shows a check mark next to Use Printer O ffline , click Use Printer Offl ine to cle ar the check mark . • Wait until files have b een printed b efore sending additional files to the printer . • If you print large file s or many files at o ne time, you may wa[...]

www.uk.g a teway.c om 99 Recovering your system Y ou can sol ve most com puter problems b y following the information in “T roubleshoot ing” on page 79 o r i n t h e technical support pag es at www .uk.gateway .com . Probl em solving may al so involve re-installing s ome or all of the computer’s softw are (also called re cove ring or restorin[...]

CHAPTER 6 : Troubleshooting 100 Recovering pre-installe d software and drivers Y o u can p erfo rm a par ti al recov ery by recove rin g the s oftw are and device driv ers that were pre-installe d at the factory . If you need to recover softw are that did not co me pre-installe d on your system, you need to follow that softwar e ’s installation i[...]

www.uk.g a teway.c om 101 Y ou should create a set of discs for recovering your pre-installed software and device drivers, in case you need to use them later for a complete s ystem recovery . (Your computer must hav e a recordable disc drive to perform this procedure.) T o create discs for recovering pre-installed software and drivers: 1 Click ( St[...]

CHAPTER 6 : Troubleshooting 102 4 Insert a blank, recordable disc into a recordable disc drive, the n clic k Next . If an Auto Pla y dialog box opens, click the x i n the u pper- right co rne r to clo se i t. A dialog box opens that tells you the number of blank discs you need t o create a full set of recovery di scs. 5 If you have enough blank di [...]

www.uk.g a teway.c om 103 Recovering pre-installe d software and drivers using Gatew ay Reco very Ce nter T o recover spec ific drivers and software: 1 Click ( Star t ), All Prog rams , Gatewa y Recovery Center , t hen click Gateway R ecovery Center . The Gateway Recovery Center opens. 2 T o recover softw are that was pre-installed, click Programs [...]

CHAPTER 6 : Troubleshooting 104 3 Click the software or driver you w ant to recover , then click Next . Recovering pre-installe d software and drivers using recovery discs If you created a multiple-disc s et of recovery discs, each disc contains a unique set of software and drivers. If a recovery disc does not o ffer the software or driver you ne e[...]

www.uk.g a teway.c om 105 2 T o r ecover pr e-inst alled so ftware , click Applicat ion recovery , then cl ick the software yo u want to recover . - OR - T o recover pre-ins talled devic e drivers , click Device drive r rec over y , then click the type of driver you want to recover . 3 Click Nex t . 4 If the softw are or driver is not show n on the[...]

CHAPTER 6 : Troubleshooting 106 Using Microsoft System Restor e Microsoft System Restore period ic ally takes “ snapshots” of your system settings and saves them as restore point s . In most cases of hard-to-r esolve software problems, you can return to one of these restore points to get your system running again. Windows automati cally creates[...]

www.uk.g a teway.c om 107 2 On the left side of the window, click Repair Windows using System Restore , then click Next . The Choose a restore point dialog box ope ns. 3 Click the restore point you want, click Next , then click Finish . A confirmation message box appears. 4 Click Ye s . Y our system is restored using the restore point you specifie [...]

CHAPTER 6 : Troubleshooting 108 Manu ally c reat ing a re store point T o manually crea te a restor e point: 1 Click ( Star t ), Contr ol Panel , System an d Mainte nance , then clic k Backup and Restore Center . The Bac kup and Restore Center opens. 2 On the left side of the window , cl ick Create a restore point or change settings , t hen clic k [...]

www.uk.g a teway.c om 109 Recovering your system to its factory condition If your compute r’s problems are not solved by any of t he other recovery options, you may need to recov er its hard drive to its factory co ndition. This proces s is called a fact ory recovery . T o delet e everything on yo ur hard drive and re- install all factory softwar[...]

CHAPTER 6 : Troubleshooting 110 8 T o perform a r ecovery with data backup (recommended ), cl ick Recovery with automatic data backup , then click Next . - OR - T o perform a full factory r e covery without data backup, click Full factory recovery , then click Nex t . 9 Click Ye s , then c lick Nex t . The Factory image recovery window opens, whic [...]

www.uk.g a teway.c om 111 3 When the prompt “Press any key to boot from CD or DVD” ap pears, press any key on your keyboard. A list of valid boot de vices appears. 4 Press the arr ow keys to select the drive c ontaining the Windows DVD , the n pre ss E NTER and follow the on-screen instructions . 5 After Windows is completely re-installed , use[...]

CHAPTER 6 : Troubleshooting 112 • H a v e y o u r c u s t o m e r I D , serial number , and order number available, along with a detailed de scription of your problem, includ ing the exact te xt of any error messages, and the steps you have taken. • Make sure that your computer is nearby at the time of your call. The technician may have you fol[...]

www.uk.g a teway.c om 113 Calling Custome r Care The label o n the top of your computer contains information that identifies your computer model and serial number . Gateway Custome r Care will need this information if y ou call for a ssi sta nce . T ech nica l Supp ort teleph one number Serial numb er 8512243.book Page 113 M onday, February 12, 2 0[...]

CHAPTER 6 : Troubleshooting 114 8512243.book Page 114 M onday, February 12, 2 007 4:35 PM[...]

APPENDIX A 115 Legal Notices • Important safety information • Regulatory compliance statements • Envir onmental info rmation • Notices 8512243.book Page 115 M onday, February 12, 2 007 4:35 PM[...]

APPENDIX A : Legal Notices 116 Important safety inf ormation Y o ur Ga tew ay sy stem i s de sig ned an d tes ted to meet the l at est stand ards fo r saf ety of inf orma tion techn olog y eq uipm ent. H oweve r , to e ns ure s afe use of th is p rodu ct, it is i mpor tant that the safe ty instructi ons marke d on the product and in the document at[...]

www.uk.g a teway.c om 117 • D o n o t w a l k o n t h e p o w e r c o r d o r a l l o w a n yt h i n g t o r e s t o n i t . • D o n o t s p i l l a n y th i ng o n t h e s y s t e m . T h e b e s t w a y t o a v o i d s p i l l s i s t o a v o i d e a t i n g and drinki ng near your sy stem. • Some pr oducts have a replaceable CMOS bat t ery[...]

APPENDIX A : Legal Notices 118 FCC decl aration of conformity Responsible p arty: Gatewa y , Inc. 7565 Irvine Center Drive Irvine , CA 92618 Phon e: 800- 846-2000 This device complie s with P art 15 of the FCC Rules. O perat ion of t his de vice i s su bject to the fo llowin g two cond itions: ( 1)this devi ce may not cause harm ful in terfer ence,[...]

www.uk.g a teway.c om 119 Canada Industr y Canada (IC) Uninte ntional emitte r per ICES-003 This digit al appara tus does n ot exceed th e Class B limits for radi o noise emission s f rom digital app aratu s as s et o ut in the ra dio i nterf eren ce r egulat ions o f Ind ustry Canad a. Le p résent ap pareil n umérique n ’émet pa s de bruits r[...]

APPENDIX A : Legal Notices 120 T elevision anten na connec tors protection (for systems fitted with TV/cable TV tuner cards) External te levisio n antenna groun ding If an outsid e antenna or ca b le syst em is to be connected to your Ga t eway PC, make sur e that the a n tenna or cable syst em is elect rically grou nded to pro vide some protec tio[...]

www.uk.g a teway.c om 121 Power line s Do not l ocate th e ante nna near overhead light or powe r circuits , or whe re it co uld fall into s uch power lines o r cir cuits. Wa r n i ng When install ing or realigning an outs ide antenna system, extreme ca re should be taken to keep from touching s uch power lines or circuits. Contact with them could [...]

APPENDIX A : Legal Notices 122 Envir onmental information The product you have p urchased contai ns extract ed natural resources th at have bee n used in the manufacturi ng process. This product may contain substa nces known to be hazardous to the environment or to human health. T o prevent releases of h armful substance s into the e n viro nment a[...]

www.uk.g a teway.c om 123 T rade mark acknow ledgments Gatew ay an d the B l ack-a nd-W h ite Sp ot Design a re trademark s or r egistered t rademarks of Gateway , Inc. in the U.S. and other c ountries. Intel, Intel Inside log o , and Pent ium are regist ered trad emar k s an d MMX is a tra demark of Int el Corpor ation. Micr osoft, MS, MS-DOS, a n[...]

APPENDIX A : Legal Notices 124 8512243.book Page 124 M onday, February 12, 2 007 4:35 PM[...]

125 A AC powe r connecto r 8 accessories safety precautions 117 activity indicators See indicators application butto ns 21 application key 20 , 21 arrow keys 20 , 21 audio analog speaker jack 9 audio in jack 10 center speaker jack 10 configuring jacks 32 front spe aker ja ck 9 headphone jack 9 line in jack 10 line out jack 9 microphone j ack 7 , 9 [...]

126 Index cleaning 64 copying 28 inserting 24 playing audio 26 rec ord ing 28 troublesh ooting 79 CD drive adding 45 identifying 25 locating drive 7 repl aci ng 45 See also optical drive troublesh ooting 79 cellular phone memo ry card s 28 Certificate of Authenticity 3 cleaning audio CD 64 case 62 CD 64 computer screen 63 DVD 64 keybo ard 63 LCD pa[...]

127 www.uk.g a teway.c om D default printer setting 97 defrag menting hard d rive 69 deleting files and folders 67 dial-up modem 16 adjusting volum e 95 connecting 10 diagnostic s 94 dialing p roperties 92 troublesh ooting 92 troublesh ooting conne ction speed 93 digital audi o out 9 digital c amera locating USB port 7 , 9 digital vid eo camera loc[...]

128 Index 94 fil es backing up 70 deleting 67 find ing 75 opening 23 transferring 74 troublesh ooting 84 types 74 find ing fil es 75 files and fold ers 74 Firewire port 7 , 9 , 33 fold ers opening 23 fragmentation 69 fro nt b ezel remo ving 39 repl aci ng 39 funct ion k eys 19 , 21 G Gateway contact information 3 mod el number 3 , 11 3 serial numbe[...]

129 www.uk.g a teway.c om butto ns 19 , 20 cleaning 63 features 19 , 20 PS/2 port 8 troublesh ooting 87 USB port 7 , 9 keys and buttons application 20 , 21 arrow 20 , 21 audio playback 19 , 21 directio nal 20 , 21 editing 19 , 21 funct ion 19 , 21 Internet 19 , 21 mouse 22 navigation 20 , 21 numeric 20 , 21 sleep 21 Windows 20 , 21 L labels Microso[...]

130 Index cleaning 63 clicking 23 double- clicking 23 moving pointer 22 , 23 movi ng screen obje cts 23 opening files , folders, and pro gram s 23 poin ter 22 PS/2 port 9 right-clicking 23 scroll wheel 23 selecting screen objects 23 troublesh ooting 95 USB port 7 , 9 movin g files from old comp uter 73 , 74 poin ter 22 , 23 screen o bjects 23 setti[...]

131 www.uk.g a teway.c om installing 33 parallel port 9 setting default 97 troublesh ooting 97 USB port 7 , 9 pro gram s closing u nresponsive 18 opening 23 reco very discs 101 , 104 re-installing 99 , 100 PS/2 port keybo ard 8 mouse 9 R RAM See memory rebooting computer 18 recordable d rive 7 rec ord ing audio files 28 optical discs 28 recov ering[...]

132 Index selecting 23 Scroll Lock indicator 20 , 21 scroll wheel 23 Secure Dig ital 29 serial number 3 , 113 serial port 33 setting up safety precautions 116 settings transferring 73 , 74 shortcut menus accessing 23 shortcuts opening menu 23 shut ting down comput er 17 , 18 side panel remo ving 37 repl aci ng 37 sleep button 21 sleep mode 17 using[...]

133 www.uk.g a teway.c om prin ter 97 safety guidelines 78 screen 82 screen area 82 screen resolutio n 82 sound 98 technical support 111 telephone su pport 111 Web site conne ction speed 86 Windows Me dia Center 87 turning off comp uter 7 , 17 , 18 turning on comp uter 7 , 16 tutoring fee- based 11 2 TV tuner card 9 U uninterru ptible power supply [...]

134 Index 8512243.book Page 134 M onday, February 12, 2 007 4:35 PM[...]

8512243.book Page 135 M onday, February 12, 2 007 4:35 PM[...]

MAN GERSHWIN UK REF R1 2/07 8512243.book Page 136 M onday, February 12, 2 007 4:35 PM[...]