Gateway M460 manual

G ateway Noteb oo k U ser Guide[...]

[...]

i www .gatew ay .com Co n t e n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using eSuppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ii www .gate way .com Replacin g the EZ P oint pointing devic e c ap . . . . . . . . . . . . . . . . . . . . 39 Turning the touch pad o r pointing devi ce on o r off . . . . . . . . . . . . . . . . 40 Adjusti ng th e volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Turning your wireless ra dio on o r o f[...]

iii www .gatew ay .com Attachin g to t he po rt replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 Disconn ecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . 86 Securing you r p ort replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 8 Maintaining Your Notebook .[...]

iv www .gate way .com Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Telephone sup port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Before calling Gate way Customer Care . . . . . . . . . . . . . . . . . . . . . . . 121 Telephone numb ers . [...]

Chapter 1 1 Get tin g He lp • Using the Gate wa y Web site • Using Help a nd Suppor t • Using Y our Co mputer guid e • Us ing online help[...]

2 www .gate wa y .com Chapter 1: G etting Help T hank you f or purchasi ng our notebook! Y ou have made an excellent decision ch oosing Gateway . W e are sure that you will be pleased with the outstanding q uality , relia bility , a nd performance of your new notebook. Ea ch and every Gateway no te book uses the latest technology and p asses thro u[...]

3 www .gate way .com Gatewa y Web site Gat ewa y W e b site Gateway's online support is available 24 hours per day , 7 days per week and provides the most c urrent drivers, product specifications, t utoria ls, and personalized information about your notebo ok. Vis it the Gateway eSupport W eb site at support.ga teway .c o m .[...]

4 www .gate wa y .com Chapter 1: G etting Help U sing eSuppor t The eSupport site is div ided into five major areas: ■ Suppo rt Hom e ■ Product Supp ort ■ Downloads ■ Con tact Us ■ PC T oo ls Support Home Click Suppo rt Home , then click All Supp or t Doc uments to access product documentation, specifications, a nd guides. Y ou can also b[...]

5 www .gate way .com Help and S upport Help and Suppor t Y our notebook includes Help and Support , an easily accessi ble c ollec tion of help information, troubleshoote rs, and automa ted support. U se Help and Support to ans wer questions about W indows and to help y ou quic kly discover and use the many features of your Gateway notebook. T o sta[...]

6 www .gate wa y .com Chapter 1: G etting Help Searching for a topic To s e a r c h f o r a t o p i c i n H e l p a n d S u p p o r t , t y p e a w o r d o r p h r a s e ( k e y w o r d ) in the Search box loca ted at the top of an y Help and S upport screen, then click the arrow button. For each sear ch, you receive the following sear ch result ty[...]

7 www .gate way .com Onlin e help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Y ou can access most online help i n format ion by selectin g a topic from a Help menu or by c licking a Help button. Y ou can search for information by viewing the help c[...]

8 www .gate wa y .com Chapter 1: G etting Help[...]

Chapter 2 9 Check ing Out Y our G ateway Note book • Identifyi ng f e atur es • Locating your no tebook’ s model an d serial number • Lo cating th e Microsof t Cer tif icate of A uthenticity • Locating the specifica tions fo r y our notebo ok • Purchasing a ccessories[...]

10 www .gate wa y .com Chapter 2: C hecking Ou t Your Gatewa y Not ebook Fr o n t Component Icon Description Speak ers Provid e audio output when head phones or amplified speak ers are not plug ged in. LCD panel rel ease latch Open the LCD panel b y sliding the releas e latch. Battery charge indicato r ■ LED b lue - batte r y is fully ch arged. ?[...]

11 www .gate way .com Left side L eft side Component Icon Description K ensington™ lock s lot Secure y our notebook to an o bject by co nnecting a K ensington ca ble loc k to this sl ot. S-Video out jack Plug a standard S-Video c able into thi s jack. F or more inf or matio n, se e “Vie wing th e displa y on a te levi sion” o n page 57 . V en[...]

12 www .gate wa y .com Chapter 2: C hecking Ou t Your Gatewa y Not ebook Rig ht sid e Compon ent Icon Descri ption PC Card slot Insert one T ype II PC Card int o this slot. F or more inf or matio n, see “Adding a nd remo ving a PC Card ” on page 52 . IEEE 1394 po r t Plug an IEEE 1394 (also known as Fire w ire ® or i.Link ® ) de vice (such as[...]

13 www .gate way .com Back Back Ethernet jac k Plug a 10/ 100/1000 Ethernet netw or k cable into this jack . The ot her end of the cable c an be plug ged into a cab le modem, D S L modem, o r an Ethernet network jac k. F or more i nformation, see “Connec ting to a cab le or DSL modem o r to an Ethernet netw ork” on pa ge 26 . Modem jack Plug a [...]

14 www .gate wa y .com Chapter 2: C hecking Ou t Your Gatewa y Not ebook Bott om Compon ent Descripti on Battery Provi des powe r when the not ebook is not p lugged in to AC power . Doc king por t Conne ct the port replicator to this por t. Wa r n i n g : P ow er is passe d through this por t. This doc king co nnection is certified to UL 1950 f or [...]

15 www .gate way .com Keyb oard area K eyboar d area Memory ba y Install a memory module into thi s bay . F or more inf or mati on, se e “Adding or r eplacing memor y” on pag e 73 . Battery loc k Slide to u nlock the ba tter y . F or more inf or mat ion, see “Changi ng batteries” on pag e 65 . Component Icon Description P ow er butto n Pres[...]

16 www .gate wa y .com Chapter 2: C hecking Ou t Your Gatewa y Not ebook Microp hone Recor d audio thro ugh this microph one. The b uilt-in microp hone is turned off while an ex ternal microphon e is connec ted. Fo r the locati on of your micropho ne jack, s ee “F ront” on page 10 and “Back ” on page 100 . EZ P oint TM point ing device bu t[...]

17 www .gate way .com Identifyi ng your model Identifying y our model Gat ewa y model and serial number The label on the bottom of y our notebook contains information th at identifies your notebook model and its features. Gateway Customer Care will need this information if y ou call for as sistanc e. Microsof t C er ti ficat e of Au thenticity The [...]

18 www .gate wa y .com Chapter 2: C hecking Ou t Your Gatewa y Not ebook F inding y our specifications For more informati o n about yo ur notebook, such as memo r y size, memory type, and hard drive size, visit Gateway’ s eSuppo rt page a t support.gateway .c om . The eSuppor t p a g e a l s o h a s l i n k s t o a d d i t i o n a l Gateway docum[...]

19 www .gate way .com Access ories Pri nter s Y ou can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cart ridges are relatively inexpen sive, but they are slower than laser printers . Using an inkjet color printer , you can print [...]

20 www .gate wa y .com Chapter 2: C hecking Ou t Your Gatewa y Not ebook[...]

Chapter 3 21 Gett ing Star ted • Installin g the batter y • Con nect ing the AC adap ter • Connectin g the dial-up modem • Con necting to a cable or DSL m odem or to an Ethe r net ne twork • T ur nin g y our notebook on and off • Using the stat us indicators • U sing the ke y board, the EZ P a d touch pad, and t he op tional EZ P o in[...]

22 www .gate wa y .com Chapter 3: G etting St arted Installing the batter y T o install the battery: 1 Close the LCD p anel. 2 T urn your notebook over so the bottom is fa cing up. 3 Hold the battery label-side down and slide it into the open batter y slot until t he battery clicks into place. 4 Slide the battery lock to the l o cked position. C on[...]

23 www .gate way .com Connectin g the AC adapter T o connect the AC adapter: 1 Connect the pow er co rd to the AC adapter . 2 Connect the AC adapter to your notebook’ s power connector . Caution Mak e sure that you us e the AC adapter that came with y our notebook o r one of the sam e type purc hased from Gate wa y . Replac e the po wer cord if i[...]

24 www .gate wa y .com Chapter 3: G etting St arted 3 Plug the power cord into a wall outlet. The power indicator turns on (see “Fr ont ” on pa ge 10 for the location of the power indicator). If the power indicator do es not turn on, unplug the a dapter from your notebook, then pl ug it back in. 4 When you finish using your notebook for the fir[...]

25 www .gate way .com Conne cting the d ial-up mode m C onnec ting the dial-up modem Y our notebook has a built-in 56K modem that you can use to connec t to a standa rd telephon e line. T o connect the modem: 1 Insert one end of the m odem cable into the mod em jack on the right side of your no tebook. 2 Insert the other end of the modem cable into[...]

26 www .gate wa y .com Chapter 3: G etting St arted C onnec ting to a cable or DSL modem or to an E thernet network Y our notebook has a network jac k that yo u can use to c onnect to a cable or DSL modem or to an Ethernet network. T o connect to a c able or DSL m odem or to an Ethernet network: 1 Insert one end of th e network cable into the netwo[...]

27 www .gate way .com Starting y our notebook Star ting y our notebook T o start your notebook: 1 Slide the latch on the front of your noteb ook, then lift the LCD pane l. 2 Press the power button located above the keyboard. The power butto n is preset to On/Off mode. However , you can also set it to functio n in Sta n dby/R esume mode. 3 If you ar[...]

28 www .gate wa y .com Chapter 3: G etting St arted W aking up y our notebook When you have not used your no tebook for several minutes or if yo u close the LCD panel witho ut turning off your notebook, it ma y e n ter a power-saving mode called Standby . While in Standby , the power indicator flashes. If your noteb ook is in Sta ndby mode, p ress [...]

29 www .gate way .com Restart ing (rebooting ) your noteb ook Restar ting (reboot ing) y our notebook If your notebook does not r espon d to keyboard or touchpa d input, you may have to close programs that are not resp onding. If closing unresponsive programs does not restor e your notebook to normal operation, you may h ave to restart (reboot) you[...]

30 www .gate wa y .com Chapter 3: G etting St arted Stat us indicat ors Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keybo ard is used. Indicator Icon Description Wireles s netw ork (optional) ■ LED on - W irele ss radi o is t urn ed on. ■ LED off - W ireless radio is tur ned o f[...]

31 www .gate way .com Usin g the keyboa rd U sing t he k eyboard Y our notebook features a full-size keyboard that functions the same as a desktop computer keyboa rd. Many of the keys have been a ssigned alternate functions, includ ing shortcut keys for W indows, function keys for specific system operations, and the Num Lock keys for the numeric ke[...]

32 www .gate wa y .com Chapter 3: G etting St arted Key t yp es The keyboard has several different types o f keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key . Key type Icon Description Funct ion ke y s Pr es s thes e keys label ed F1 to F12 to perf orm actions in pr ogr ams [...]

33 www .gate way .com Usin g the keyboa rd S ystem ke y combinations When you press the F N key and a system key at the same time, your notebook perf orms the a ction identifi ed by the text or ic on o n the key . Press and hold F N , then press this system key ... To . . . T ur n the op tiona l wire less n etwor k on o r off. F or mo re inf or mat[...]

34 www .gate wa y .com Chapter 3: G etting St arted Skip bac k one CD song or D VD tra ck. Skip ahead one CD song o r D VD trac k. T urn on Num Lock so y ou can use the numeric k eypa d. Press this key c ombination agai n to tur n off N um Lock . The Num Lock s tatus indicat or appears w hen this function i s turned on. Increa se the b rightness of[...]

35 www .gate way .com Using the EZ P ad touchpa d U sing the EZ P ad touchpad The EZ Pad™ consists of a touchpad, two buttons, a n d a scroll zone. When you move your finger on the touchpa d, the pointer (arrow) on the screen moves in the same direction. Y ou can use the EZ-Pad left and right butto ns bel ow the to uch pad t o se lect objects. T [...]

36 www .gate wa y .com Chapter 3: G etting St arted U sing the touchpad Tips & T ricks F or instructio ns on how to a djust the doub le-click speed, pointer speed, right-ha nd or left-hand c onfigurati on, and other touch pad settings , see “Changing the mouse or touchpad s ettings” in Using Y our Computer which has been incl uded on y our [...]

37 www .gate way .com Using the EZ P ad touchpa d Access a shor t cut menu or find more inf or matio n about an objec t on the screen. P osition the pointer over the ob ject. Quic kly pres s and rele ase th e r ight but ton once. T his action i s cal led right-cli cki ng . Mov e an object on the scre en. P osition the pointer over the ob ject. Pres[...]

38 www .gate wa y .com Chapter 3: G etting St arted U sing the optional EZ P oint pointing de vice The EZ Point™ consists of a pointing d evice and two buttons. Important Y our notebook was sent fro m Gate wa y with the poin ting de vice turned on. F or instructions on how to turn the pointing d evice on or off, s ee “T ur ning the touchpad or [...]

39 www .gate way .com Using the optional E Z Po int pointi ng device Replacing the EZ Poin t p ointing de vice cap The cap on the pointing device is removable. If the cap becomes worn or damaged, remov e the cap from the stick and repla ce it with one of the spares inc lude d with your notebook. If you need to p urchase additional caps, visi t the [...]

40 www .gate wa y .com Chapter 3: G etting St arted T u rning the touchpad or pointing devic e on or off Y ou can turn on or turn off the touchpad and optiona l pointing device, depending on which device you prefer to use. T o turn the touchpad or optional point ing dev ice on or off: 1 Click Start , then click Contr ol Pan el . The Control Pa nel [...]

41 www .gate way .com Using the optional E Z Po int pointi ng device 3 Click the Device Settings tab. 4 Select the device you want to turn on or turn off, then click Ena ble or Disable .[...]

42 www .gate wa y .com Chapter 3: G etting St arted A djusting the v olume Y ou can use the volume control to a d just the overall v olume of your notebook. T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the kno b on the front of the speakers. -OR- Use the mute and vo lume control butt ons [...]

43 www .gate way .com Turnin g your wireles s radio on o r off T urning yo ur wirel ess radio on or off Y our Gateway notebook may have wireless networking built-in . Y our notebook was shipped to you wit h the wireless radio turned off. T o turn the wireless radio on or off: ■ Press F N + F2 . Wa r n in g Radio freque ncy wireless com munication[...]

44 www .gate wa y .com Chapter 3: G etting St arted[...]

Chapter 4 45 Using Drives and P or ts • Cha nging m odules • Us ing CD and D VD drives • Using th e media card re ader •U s i n g a P C C a r d • Vie wing the displ a y on a monitor or project or • Viewing the di spla y o n a tele vision[...]

46 www .gate wa y .com Chapter 4: U sing Drives and P orts Changing modules Y our note book’ s modular ba y support s differe nt bay modules , such as a CD drive, combination DVD/CD-R W drive, recordable DVD drive, a second hard driv e, a diskette drive, or a secon dary batter y . T o change bay modules: 1 I f y o u a r e r e m o v i n g a d i s [...]

47 www .gate way .com Changing m odules 3 Close the LCD p anel. 4 Disconnect your notebook f rom the optional port replicator (see “Disconn ecting from the port repl icator” on page 86 ). 5 T urn your notebook over so the bottom is fa cing up. 6 Remove the security screw if your notebook has one. 7 Slide the bay module release latch. The module[...]

48 www .gate wa y .com Chapter 4: U sing Drives and P orts 14 If your notebook is on, c lick OK to continue working on your notebook. - OR - If your notebook is o ff, turn it on. U sing the CD or DVD driv e Y o u c an use your notebook to enjoy a wide variety of multimedia features. Identifyin g driv e types Y our Ga teway notebook ma y contain one[...]

49 www .gate way .com Using the CD or DVD d rive Inser ting a CD or D VD T o insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. After the tray opens slightly , pull the disc tray completely open. 2 Place the disc in the tray with the label facing up, then press down carefully on the disc until i t snaps into place. 3 Push the tray[...]

50 www .gate wa y .com Chapter 4: U sing Drives and P orts Pla ying a CD Use a music program or W indows Media Player on your computer to: ■ Play music C D s ■ Create MP3 music files from y our music CDs ■ Edit music track i nformation ■ Use your music fil es to build a music lib rary Pla ying a DVD A Digital V ersatile Disc (DVD) is simila[...]

51 www .gate way .com Using the memory card r eader U sing the memor y card reader Y ou can use memory c a rds t o transfer pic tures from a digital camera to your notebook. Y ou can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, suc h as a PDA, MP3 pl ayer , or ce llular telephon e. Memo[...]

52 www .gate wa y .com Chapter 4: U sing Drives and P orts T o remove a memor y card: 1 Push the memory card into t he noteb ook. The memory card pops out slightl y . 2 Pull the memory card out of the notebo o k. 3 Insert the protector into the memor y card slot. A dding and remo ving a PC Ca rd Y our n ote book ha s a PC Card s lot (als o known as[...]

53 www .gate way .com Addin g and remo ving a PC Car d T o insert a PC Card: ■ Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with t he side of your notebo ok. T o remove a PC Card: 1 Click the remove hardware icon in the taskbar , the PC Card name, then click Stop . -OR- T urn off your notebook[...]

54 www .gate wa y .com Chapter 4: U sing Drives and P orts 3 Eject the PC Card by pressing the eject button again.[...]

55 www .gate way .com Vie wing t he disp lay on a pr oject or or monito r Viewing the displa y on a projec tor or monitor Y ou can use your notebook for g iving presentati o ns by connec ting an external monitor or projector to your monitor (VGA) port. Y our notebook supports simul taneous LCD and CRT display . Simultaneous display lets you control[...]

56 www .gate wa y .com Chapter 4: U sing Drives and P orts 6 Click the Settings tab . 7 Right-click th e second monitor icon (labeled 2 ), then clic k Attach ed . 8 Click Appl y . 9 Adjust properties such as Scre en Re solut ion or Color Quality if necessary . 10 Click OK . Important Press F N + F4 to s witc h between vi ewing t he displa y on the [...]

57 www .gate way .com Viewing th e display on a televis ion Viewing the displa y on a television The S-V ideo out jack on your no tebook or port repl ic ator lets y ou view your notebook d isplay on a t elevision screen using a stan dard S-Video cable . T o view your notebook display on a television: 1 W i th your notebo ok off, connec t one end of[...]

58 www .gate wa y .com Chapter 4: U sing Drives and P orts 7 Click the Settings tab . 8 Click Adv anced . The Multipl e Monitors and A TI Mobility Radeon X600 Proper ties dial og box opens .[...]

59 www .gate way .com Viewing th e display on a televis ion 9 Click the Displa ys tab. 10 Click the Enable TV but t on if it is not a lrea dy enabled, then cl ick Apply . Important If the Ena ble TV and TV butto ns are gra yed out, y our notebook h as not detected th e telev ision. Ma ke sure tha t the tele vision is tur ned o n and connect ed corr[...]

60 www .gate wa y .com Chapter 4: U sing Drives and P orts 11 Click TV to ma ke any adjustments to the TV settin gs. 12 Click Appl y . 13 Click OK to close the Multiple Monitors and A TI Mobility Radeon X600 Proper ties dialog box. Important If y ou are tra velin g internationall y , y ou may need to change the video st anda rd. For example, m any [...]

Chapter 5 61 Ma naging P owe r • Chec king and r echarging the b atter y • Recalibr ating the batte r y • Cha nging b atter ies • Extendin g the l i f e of the battery[...]

62 www .gate wa y .com Chapter 5: M anaging Power Monitoring the ba tter y charge Y our new Gateway notebook is designed to prov ide an exceptional balance of performance and portabil ity . Y our notebook uses the latest chipset and mobile processor technolo gies to manage the proce ssor speed and power consumption for a greate r ba ttery life expe[...]

63 www .gate way .com Recharging the battery Recharging the batter y The m ain and o ptional secondary batt erie s recharge while t hey are installed and your notebook is connec ted to AC power . While the batteries are recharging, the batter y charge ind icator turns purpl e and the power cord icon in the taskbar has a lig htning bolt . Recalibrat[...]

64 www .gate wa y .com Chapter 5: M anaging Power 4 Completely discharge the batteries b y doing the following: a From the desktop, right-click the power icon, then select Adjust P ower Prope r tie s . b Click the Po we r S ch e m es tab. c Click the arrow button to open the Po w e r S c h e m e s list, then click Always On . d Click the Alarms tab[...]

65 www .gate way .com Changing batteries Changing ba tteries If your notebook is conn ected to AC power or if it has a c harged secondary battery installed, y ou can c hange the main battery while the notebook is turned on. If your notebook has only one battery an d it is not plug ged into an AC outlet, you must turn t he notebook off while changin[...]

66 www .gate wa y .com Chapter 5: M anaging Power 5 Slide the battery lock to the un loc ked positi o n. 6 Slide the battery release latch, then slide the battery out of the notebook. 7 Slide a recharged batter y into the no tebook until it snaps into place. 8 Slide the battery lock to the l o cked position. 9 T urn yo ur notebook over . 10 Reattac[...]

67 www .gate way .com Extendin g battery l ife Installing a secondar y batt er y Y our notebook ’ s modu lar bay ac cepts a seco ndary batter y . The secondary battery charges when the notebook is connected to AC power . T o install a secondar y battery: ■ Swap the secondary battery for a bay module by followin g the instructions in “Changing[...]

68 www .gate wa y .com Chapter 5: M anaging Power ■ Modify t he power manageme nt setting s for maximum po wer savings. ■ Close the LCD panel to turn off the display while you are not usin g your notebook. The disp la y sta ys o ff unti l yo u open t he p anel a gain. ■ Use Hiberna te mode for maxim um power savings while your notebook is not[...]

69 www .gate way .com Extendin g battery l ife Changing po wer modes Y ou can use the following power modes to lengthen the life of your notebook’ s battery: ■ Standby - while your notebook is in St a ndby , it switches to a low power state where device s, such as the display and drives, turn off. ■ Hibernate - (also c al led save to disk ) w[...]

70 www .gate wa y .com Chapter 5: M anaging Power[...]

Chapter 6 71 Upgrading Y our Notebook • Addi ng and rep lacing memo r y • Replac ing the hard driv e[...]

72 www .gate wa y .com Chapter 6: U pgrading You r Notebook P re v enting static electricity discharge The components i nside your notebook are extremely sensitiv e to static electricity , also known as electrostatic discharge (ES D). Before installing memo ry or replacing the hard drive, follow these guidelines: ■ A v oid static-causing surfaces[...]

73 www .gate way .com Adding o r replacing m emory A dding or replacing memor y Y our notebook uses memory modu les called SO-DIMMs (Small O utline Dual Inline Memory Modules). The modules are available in various capacitie s and any module can be placed in the slot. Use only mem ory modules designed for your Gateway notebook for upgrading your mem[...]

74 www .gate wa y .com Chapter 6: U pgrading You r Notebook 7 Remo ve the mai n and seconda ry bat teries . For more info rmation , see “Changing ba tteries” on p a ge 65 . 8 Loosen the five memor y bay cover screws. 9 Remove the memory bay co ver .[...]

75 www .gate way .com Adding o r replacing m emory 10 If you are removing a mo dule, gently press out ward on the clip at each end of the memory module until the mo dule tilts upward. 11 Pull the me mory module out of the slot.[...]

76 www .gate wa y .com Chapter 6: U pgrading You r Notebook 12 Hold the new or rep lacement mo dule at a 30-degree ang le and press it into the empty m emory slot. This module is key ed so it c an only be inserted in one direction. If the module does no t fit, make sure that the notc h in the module lines up with the tab in the memory bay . 13 Gent[...]

77 www .gate way .com Replacin g the hard dri ve kit Replacing the hard driv e ki t If you would like more hard drive capacity , you can replace your original drive wi th a highe r-capac ity drive. T o replace the hard drive kit: 1 Back up any data you want to tra nsfer to the new hard drive. For more information, see “B acking up files” in Usi[...]

78 www .gate wa y .com Chapter 6: U pgrading You r Notebook 8 Remo ve the mai n and seconda ry bat teries . For more info rmation , see “Changing ba tteries” on p a ge 65 . 9 Remove the h ard drive bay cover screw s, slide the hard drive bay cover , then re move it. The h ard drive is attac hed to the bac k of the cover . 10 If your new hard dr[...]

79 www .gate way .com Replacin g the hard dri ve kit 11 Remove the screws that secure the hard drive to the hard drive cover . 12 Remove t he cover from th e old drive. 13 Insert the new drive onto the co ver so the screw holes line up. 14 Replace the screws that secure the cover to the drive. 15 Slide the new hard drive kit into your notebook, the[...]

80 www .gate wa y .com Chapter 6: U pgrading You r Notebook 18 Connect the po wer adapter , modem cable, and network cable, then turn on your notebook. 19 For instructions on installing Windows, your drivers, and your applications, see the inst r uctions in th e restore booklet that came with your notebook.[...]

Chapter 7 81 Using the Optional P or t Rep lic at or ■ Identifying features ■ Connec ting and disconnect ing the port replicator ■ Securing the port replicator with a locking cable[...]

82 www .gate wa y .com Chapter 7: U sing the Opti onal Port Rep licator Fr o n t Compon ent Icon Descript i on P owe r button Press to turn the po wer on or off . Doc king release latch Press the re lease latch to rel ease the notebook . K ensington ™ lock ri ng Secure y our por t replica tor and notebook to an object b y running a K ensington ca[...]

83 www .gate way .com Back Back Component Icon Description S-Video out jack Plug a standa rd S-Video de vice into thi s jack. F or more inf ormation, see “Vie win g the di sp la y on a telev isio n” on page 57 . IEEE 1394 port Pl ug an IEEE 1394 (also kno wn as Firewire ® or i. Link ® ) de vice (such as a di gital camcorde r) into this 4-pin [...]

84 www .gate wa y .com Chapter 7: U sing the Opti onal Port Rep licator C onnec ting to the por t repli c a tor Y ou can attach your notebook to the port replicator while your notebook is off, on, or in Standby mode. A ttaching to the por t r eplicator T o attach your notebook to the port replicator: 1 Connect external devi ces to the ports on the [...]

85 www .gate way .com Connectin g to the port rep licator 3 Press down on the notebook until it snaps into place. Caution Press do wn on the outsi de edg es of th e no tebook. Do not press in the middle o r you ma y damage the LCD s creen. Important The note book ma y detect addit ional de vices and ad d drivers after being attache d to the por t r[...]

86 www .gate wa y .com Chapter 7: U sing the Opti onal Port Rep licator Disconnecting from the por t replicat or Y ou can separate your notebook from the port replic ator while your notebook is off or on (not in Standby or Hiberna te mode). T o separate your notebook fr om the port replicator: 1 I f y o u r n o t e b o o k i s o f f , g o t o Step [...]

87 www .gate way .com Securin g your port rep licator Securing your por t replica tor Y ou can secure your notebook and port replicator to an objec t by using the security ring lo cated on the left side of the po rt replicator and the Kensington lo ck slot located on the left side of your n otebook. T o secur e your notebook and port replicator: 1 [...]

88 www .gate wa y .com Chapter 7: U sing the Opti onal Port Rep licator[...]

Chapter 8 89 Maintaining Y our Notebook • Car ing f or your n otebook • Cleanin g your notebook • Pro tectin g y ou r notebo ok from viruse s • Upd ating Windows • Restoring y our system[...]

90 www .gate wa y .com Chapter 8: M aintaining Your Notebook Ca ring for y our notebook T o extend the life of your noteboo k: ■ Be careful not to bump or dro p yo ur notebo ok, and do not put an y objects on top o f it. The case, although stron g, is not made to support extra weight. ■ When transporting y o ur notebook, we recommend that you p[...]

91 www .gate way .com Cleaning y our notebook Cleani n g y our notebook Keeping your noteboo k clean and the vents free from dust helps keep your notebook performing a t its best. Y ou may want to ga ther these items and put to gether a notebook cleaning ki t: ■ A soft, lint-free cloth ■ An aerosol can of air that has a narrow , straw-like exte[...]

92 www .gate wa y .com Chapter 8: M aintaining Your Notebook Cleani ng t he ke y board Y ou should clean the keybo ard occasionally by using an aerosol can of air with a narrow , straw-like extension to remove d u st a n d li nt trap p ed under the keys. If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. [...]

93 www .gate way .com Protecting your com puter from vir uses P rot ec ting y our co mputer fr om viruses A virus is a program that atta ches itself to a file on a computer , then spreads from one computer to another . Viruses can damage data or cause your computer to ma lfunction. Some viruses go undetected for a period of time because they are ac[...]

94 www .gate wa y .com Chapter 8: M aintaining Your Notebook T o scan for viruse s: 1 Click Start , All Programs , Norton AntiVirus , then click Nor ton AntiVirus 2005 . Norton AntiV irus opens. 2 Click Scan for Viruses . 3 Cl i ck th e ty p e o f sc a n y ou w an t to m ak e in th e Sc a n f o r Vir us e s a re a .[...]

95 www .gate way .com Protecting your com puter from vir uses T o remove a v irus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus . 2 T urn off your computer and leave it off for at least 30 sec onds. 3 T urn on your comp uter and rescan for the virus. T o update Norton AntiVirus: 1 Make sure that you are[...]

96 www .gate wa y .com Chapter 8: M aintaining Your Notebook Upda ting Windo ws W in dows Update is the online extension of Windows that helps you to keep your computer up -to-da te. Use W indows Update to choose updates for your computer’ s operating system, software, and hardware . New content is add ed to the site regularly , so you can always[...]

Chapter 9 97 T roubles hooting • T roub leshooting typical h a rdw are and softw are probl e ms • Getting te lephone suppo r t • Using automated troub l esho oting systems[...]

98 www .gate wa y .com Chapter 9: Tr oubleshooti ng Safety guidelines While troubleshooting y our notebook, follow th ese safety guidelines: ■ Never remove the m e mory bay or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adap ter are connected to your[...]

99 www .gate way .com First st eps F irst steps If you have probl ems with your notebook, try these thing s first: ■ Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying p o wer . ■ If you use a power strip or surge protector , make sure that it is turned on. ■ If a peripheral [...]

100 www .gate wa y .com Chapter 9: Tr oubleshooti ng T roubleshooting T rou bleshooting topics are listed in alpha betical order . Aud i o Audio troubleshooting is co vered under “So und” on page 1 18 . Batt er y Battery troubleshooting is covered under “Power” o n page 116 . CD driv es CD drive trou bleshooting is covered unde r “DVD dr [...]

101 www .gate way .com Troubles hooting T o free IRQ res ources for the new device: 1 In the Device Manag er window , check the device list for a resource conf lict. A resource conf lict appe ars as a black exclamation point in a yellow cir cle. 2 Remove the device you are trying t o install, then determin e which one of the existing devices or po [...]

102 www .gate wa y .com Chapter 9: Tr oubleshooti ng Y ou see a “Disk is full” error message ■ Delete unnecessary files on the disket te. ■ T ry a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. ■ Run Error checking on the diske tte. If errors are detected and corrected, try using the disket[...]

103 www .gate way .com Troubles hooting The text on the display is dim or difficult to read ■ Adjust the brightness and contras t using the system keys. For more information, see “System key combi nations” on p age 33 . ■ Change the display settings. ■ Move your notebook awa y from sources of electrical interference, such as televisions, [...]

104 www .gate wa y .com Chapter 9: Tr oubleshooti ng ■ Make sure that the disc la bel is facing up, then try again. ■ I f y o u a r e t r y i n g t o p l a y a D V D , m a k e s u r e t h a t y o u h a v e a D V D dri ve. See “Identifying drive t y pes” o n page 48 f or more information. ■ T ry a different disc. Occasionally discs a re fl[...]

105 www .gate way .com Troubles hooting ■ Reinstall the audio device drivers. For more information, see “Downl oads” on p age 4 . A DVD movie will not play ■ Make sure that the label or side you want to play is facing up, then try ag ain. ■ Make sure that you have a DVD drive. See “Identifyi ng d rive types” on page 48 for more inform[...]

106 www .gate wa y .com Chapter 9: Tr oubleshooti ng Y ou cannot ejec t a CD or DVD Y our notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened p aper c lip into the ma nual ejec t hole. See “Inserting a CD or DVD” on page 49 for the locatio n of the manual[...]

107 www .gate way .com Troubles hooting ■ Empty the Recycle Bin by right-clicking the Recycle B in icon, then clicking E mpty R ecycle Bi n . ■ Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them fro m the hard drive. Y ou see a “Data e rror” mess age This may be t[...]

108 www .gate wa y .com Chapter 9: Tr oubleshooti ng The secondar y hard driv e is not recognized ■ The modular drive may not be inse rted completely into the drive bay . Press the drive into the bay , then tr y to access the drive again. Internet Y ou canno t connec t to the Intern et ■ If you a re using a dial-u p modem, make sure that the mo[...]

109 www .gate way .com Troubles hooting Connec ting to a W eb site t akes too l ong Many fact ors can affect In ternet perform ance: ■ The condition of the telephone lines in your residence or at your local telephone ser vice ■ The condition of the Internet computers to which you connect and the number of users accessing those computers ■ T h[...]

110 www .gate wa y .com Chapter 9: Tr oubleshooti ng Y ou are pressi ng a letter key and a numb er appe ars on the s creen ■ The numeric keypad is turned on. See “System k e y co mbinations” on page 33 for instructions o n turning o ff your nu mer i c keypad. Memory Y ou see a “Memory er ror” mess age ■ Make sure tha t the memory module[...]

111 www .gate way .com Troubles hooting ■ Make sure that th e modem cable is l ess than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge pr otectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional teleph o ne services such a s call waitin[...]

112 www .gate wa y .com Chapter 9: Tr oubleshooti ng Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise. W i ggle the modem cable to see if that makes a difference. Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secur[...]

113 www .gate way .com Troubles hooting Th e modem is n ot rec ognize d by y our not ebook ■ Make sure that the line connected to the mod em is working and plugged into the appropriate port on your notebook. See “Ri ght side ” on page 12 t o m a k e s u r e t h a t t h e c o n n e c t i o n s h a v e b e e n m a d e correctl y . ■ If the mo[...]

114 www .gate wa y .com Chapter 9: Tr oubleshooti ng The modem is noisy when it dials and conne cts When your modem tries to c onnect to another modem, it begins handshaking . H a nd s hak ing is a d igi tal “get t ing ac qu ainted” c onv e rs at i on between the two modems that establishes c onnection speeds and communica tion protocols . Y ou[...]

115 www .gate way .com Troubles hooting Networks Y ou canno t connec t to your compa ny net work Every network is unique. Co ntact your company computer department or network administra tor for help. For more i nformation about setting up a network in your home, see the printed network guide that c a me with your notebook. P asswords Y our noteb oo[...]

116 www .gate wa y .com Chapter 9: Tr oubleshooti ng Po we r Y our notebook is no t working on A C power ■ Make sure that your AC power adapter is connected correctly to your notebook. For more information, see “Connecting the AC adapter” on page 22 . ■ If your notebook is pl ugged into a surge protector , make sure that the surge protector[...]

117 www .gate way .com Troubles hooting The printer is on but will not print ■ Check the cable between the printer and your notebook. Make sure that it is connect e d to the correct p ort. ■ Make sure that the printer is onli ne. Ma ny printers ha v e an online/offline but ton that you may need to press so the pr inter can start printin g. Pres[...]

118 www .gate wa y .com Chapter 9: Tr oubleshooti ng 3 Right-click the name of the p rinter you want to use. If the menu shows a check mark next to Use Printer Offline , click Us e Printer Offline to clear the check mark. ■ W a it until files have been printed before sending addition al files to the printer . ■ If you print large files o r many[...]

119 www .gate way .com Troubles hooting ■ Make sure that Mute controls are turned off. For more information about the mute setting, see “Sys tem key c omb ina tio ns” on page 3 3 . To u c h p a d o r p o i n t i n g d e v i c e T ouchpad or point ing devic e is not w orking ■ Make sure the touchpad or pointing devic e is turned on. For more[...]

120 www .gate wa y .com Chapter 9: Tr oubleshooti ng Video The pr ojec tor or extern al mo nitor i s not working ■ Make sure that you have pressed F N +F4 to a ctivate the external monitor opt ion. ■ Make sure that the monit or is turned on and that the video c able is connect ed correctly . T V out is not w orking ■ Make sure that you have a[...]

121 www .gate way .com Telepho ne support T elephone suppor t Before calling Gatew ay C ustomer Car e If you have a technic a l problem with y our notebook , follow these recommendations before contacting G ateway Custo mer Care: ■ Make sure that your notebook is connected correctly to a grounded AC o utlet that is supplying power . If yo u use a[...]

122 www .gate wa y .com Chapter 9: Tr oubleshooti ng T elephone numbers Gateway offers a wide ra nge of customer servic e, customer care, and information services. Au tomat ed tro ubleshooti ng sy stem T elephone numbers Y ou can access the following services through your tel ephone to get answers to your questions: Ser vice description How to reac[...]

123 www .gate way .com Telepho ne support Self -help If you have how-to questions about using your Gateway-supplied hardware or software, s ee the following resources: ■ The printed or online documentation that came with your hardware or software. In many case s, additional product in formation and online documentation for Gateway-supplied hardwa[...]

124 www .gate wa y .com Chapter 9: Tr oubleshooti ng[...]

Appendix A 125 Sa f et y , Regulator y , and Legal Inf ormation • Saf ety info r mation • R egulat or y st atement s •N o t i c e s[...]

126 www .gate wa y .com Appen dix A: Safety , Regulator y, and Legal In formation Impor tant safe t y inf ormation Y o u r Gateway system is designed an d tested to meet the latest standards for safety of information techno lo gy equipment . However , to ensure safe use of this product, it is imp orta nt that th e saf ety ins truc tions marke d on [...]

127 www .gate way .com Importan t safety in formation ■ Some products have a replaceable CMOS batter y on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly . Replace the battery with the same or equivalent type recommended by the manufacturer . Dispose of batteries according to the man ufacturer’s inst[...]

128 www .gate wa y .com Appen dix A: Safety , Regulator y, and Legal In formation Regulat o ry complianc e stat ements Wir eles s Guidance Low po wer , Radio transmittin g type devices (radio frequency (RF) wireless c ommunication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.1 1B/G [...]

129 www .gate way .com Regula tory compli ance sta tements United Sta tes of America F ederal C ommunications C ommission (FC C) Intentional emi tter per FC C Part 15 Low po wer , Radio transmitter t ype devices (radio fr equency (RF) wire less communication devices), operating in the 2 .4 G Hz band an d/or 5.15 – 5.35 GHz band, may be present (e[...]

130 www .gate wa y .com Appen dix A: Safety , Regulator y, and Legal In formation The FCC has set a general guideline of 20 cm (8 inc hes) separation between the device and the body , for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devi[...]

131 www .gate way .com Regula tory compli ance sta tements FC C declaration of c onformity Respo nsible part y: Gateway Companie s, Inc. 610 Gateway Drive, North Siou x City , SD 57049 (605) 232-2000 Fax: (605) 232-2 023 Product: ■ Gateway M 460 This device complies wit h Part 15 of the FCC Rules. Operation of this product is subject t o the foll[...]

132 www .gate wa y .com Appen dix A: Safety , Regulator y, and Legal In formation The Ringer Equivalence Number (REN) is used to d eter min e the num ber o f dev ices wh ich may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices no t ringing in response to an incoming cal l. In most areas, the sum of RE[...]

133 www .gate way .com Regula tory compli ance sta tements Unint entional emit ter per I CES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparat us as set out in t he radio interference r egulations of Industry Canad a. Le présent appareil nu mérique n’émet pas de br uits radioélectriqu[...]

134 www .gate wa y .com Appen dix A: Safety , Regulator y, and Legal In formation Users should make sure, for their own protection, that the electrical ground connectio ns of the power utilit y , telephone lines, and internal metall ic water pipe system, if present, a re conn ecte d to gethe r . This pre caut ion m ay be part icu larly impo rtan t [...]

135 www .gate way .com Regula tory compli ance sta tements Laser safety sta tement All Gateway system s equipped with CD and DVD drives comply with the appropriate safety standards, includin g IEC 825. T he laser devices in t hese components are c lassified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Ra[...]

136 www .gate wa y .com Appen dix A: Safety , Regulator y, and Legal In formation Noti c es Copy right © 2005 Gate way , I nc. All Rights Reserved 7565 Irvine Center Dr iv e Irvine, CA 92618 USA All Rights Reserved This publication is protected by cop yr ight and all rights are reserved. No par t of it ma y be reproduced or transmitted b y any mea[...]

137 www .gate way .com Inde x A AC adapter connecti ng 22 connecto r 13 , 84 international adapters 68 accessories purc hasi ng 18 safety precautions 127 application key 32 arrow keys 32 audio adjusting v olume 34 back button 34 headphone jack 10 , 83 micropho ne jack 10 , 84 muting 34 , 42 next button 34 pause button 33 play button 33 stop button [...]

138 www .gatew ay .com 110 troubleshooting PC Card 115 types of memory cards supported 51 carrying case 18 CD cleani ng 92 creating 50 inserting 49 playi ng audio 50 cellular ph o ne memory cards 51 Certificate of Authentic ity 17 changi ng bay mo dules 46 cleani ng audio CD 92 case 91 CD 92 computer exterior 91 computer screen 92 DVD 92 keyboard 9[...]

139 www .gate way .com digital video cam era IEEE 1394 port 12 , 83 directional keys 32 diskette troubleshooting 101 diskette drive locating 11 replacing drive module 46 status indicato r 30 troubleshooting 101 display properties 55 switching 33 troubleshooting 102 docking port 14 , 82 docking release latch 82 documentation Gateway Web site 3 help [...]

140 www .gatew ay .com Help and Su pport topics 6 specifications 18 Firewire port 12 , 83 Fn key 32 , 33 folders opening 36 , 38 function keys 32 G Gateway eSupport 18 model number 14 , 17 serial number 17 , 18 Web address 3 Web site 3 H hard drive bay 14 indicator 30 installing 46 , 77 replacing 77 seco nd har d driv e 11 , 46 troubleshooting 106 [...]

141 www .gate way .com navigatio n 32 numeri c keypad 32 Pad Lock 34 Stand by 33 system 32 system key combinations 33 toggle display 33 Windows 32 L label model number 14 labels 17 laser printer 19 latch battery 14 , 15 docking release 82 LCD pane l rele ase 10 modular bay 14 LCD pan el cleani ng 92 release latch 10 switching displ ay 33 troublesho[...]

142 www .gatew ay .com network jack 13 , 26 , 83 troubleshooting 115 networking turning off wireless network 43 turning on wireless network 43 Norton Antivirus 93 NTSC/PAL jack 57 Num Lock status indicato r 30 , 34 system key 34 numeri c keypad status indicato r 30 using 32 O online help 5 , 7 opening files 36 , 38 folders 36 , 38 LCD pan el 10 not[...]

143 www .gate way .com laser 19 parallel port 84 troubleshooting 116 USB port 12 , 83 progra ms closing unrespon sive 29 opening 36 , 38 projec tor adding 55 color quality 56 display proper ties 55 screen resolution 56 R RAM See memo ry rebooting notebook 29 recalibrating battery 63 recharging battery 63 replacing See installing resetting notebook [...]

144 www .gatew ay .com hard drive 30 location 16 memory card rea der 30 modular drive 30 Num Lock 34 numeri c keypad 30 , 34 Pad Lock 30 power 10 recordable DV D drive 30 surge protector 24 Suspen d 33 S-Video (TV) o ut jack 11 , 57 , 83 system identification label 14 , 17 system keys combinations 33 locating 32 system restore 96 T technical sup po[...]

145 www .gate way .com techni cal support 121 tele phone su pport 121 touchpad 11 9 video 120 Web site connection speed 109 turning off notebook 28 , 29 wireless network 33 , 43 turning on notebook 27 wireless network 33 , 43 tutoring fee-based 123 TV out (S-Video o ut) jack 11 , 83 U undocking 86 updating device drivers 4 Norton AntiVirus 93 Windo[...]

146 www .gatew ay .com[...]

[...]

MAN M460 MYST Q USR GDE R0 11/04[...]