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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones GE CBR-PB3-WD. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica GE CBR-PB3-WD o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual GE CBR-PB3-WD se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales GE CBR-PB3-WD, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones GE CBR-PB3-WD debe contener:
- información acerca de las especificaciones técnicas del dispositivo GE CBR-PB3-WD
- nombre de fabricante y año de fabricación del dispositivo GE CBR-PB3-WD
- condiciones de uso, configuración y mantenimiento del dispositivo GE CBR-PB3-WD
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de GE CBR-PB3-WD no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de GE CBR-PB3-WD y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico GE en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de GE CBR-PB3-WD, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo GE CBR-PB3-WD, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual GE CBR-PB3-WD. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Kalatel CBR - PB3 - WD ProBridge Receipt Printer Interface Product Overview & Installation Manual[...]
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Página 2
Kalatel CBR - PB3 - WD 2 0150 - 0261A Warning! To prevent fire and electronic shock, do not expose this product to rain or moisture. The lightning flash with the arrowhead symbol , within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the products enclosure that may be of suffici[...]
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Página 3
Kalatel CBR - PB3 - WD 3 0150 - 0261A Table of Contents 1 CBR - PB3 - WD ProBridge .................................................. 5 1.1 Kalatel CBR - PB3 - WD Description ...................................................... 5 1.2 Additional Equipment Provided by the Installer ................................... 5 1.3 Compatibility ...........[...]
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Página 4
Kalatel CBR - PB3 - WD 4 0150 - 0261A 12 Cable Specifications .................................................... 33 13 Specific ations .............................................................. 35 14 Warranty and Service .................................................. 36 14.1 Factory Service ................................................[...]
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Página 5
Kalatel CBR - PB3 - WD 5 0150 - 0261A 1 CBR - PB3 - WD ProBridge 1.1 Kalatel CBR - PB3 - WD Description The Ka latel CBR - PB3 - WD is a specific ProBridge unit for interfacing the DVMRe family of digital video multiplex/recorders Wayne Plus Receipt Printers (WP/RJ). One CBR - PB3 - WD is required per cash register. Where multiple cash registers ar[...]
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Página 6
Kalatel CBR - PB3 - WD 6 0150 - 0261A 2 Before You Begin 2.1 Installation Summary The basic steps to install the CBR - PB3 - WD unit are: 1. Connect the PB3 to the Receipt Printer using the supplied cable. (If more than two PB3 units are used, verify that proper termination is set on each individual PB3 unit. 2. Connect the PB3 to the DVMRe - CT/eZ[...]
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Página 7
Kalatel CBR - PB3 - WD 7 0150 - 0261A 2.4 Installation Environment Power: Ensure that the installation si te’s AC power is stable and within the rated voltage of the external power supply. If the site’s AC power is likely to have spikes or dips, use power line conditioning or an Uninterruptible Power Supply. Temperature: Observe the unit’s am[...]
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Página 8
Kalatel CBR - PB3 - WD 8 0150 - 0261A 4310 - 0008 220VAC Power Supply Power Supply Input Voltage: 220 Volt AC Tole rance: ±10% Frequency: 50 Hz Power Supply Output Voltage: 12 Volt DC Current: 110mA Power: 1.3 Watts Connector: 2.1mm female barrel. Center Positive[...]
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Página 9
Kalatel CBR - PB3 - WD 9 0150 - 0261A 3 ProBridge Diagram SW1 Dipswitch 1-8 Port 2 Connects to ECR and Receipt Printer Power Supply Connector 12VDC Port 1 RS232 Connection to Triplex/DVMRe or PC Port 0 RS485 Network Bus If multiple PB3s are connected together (use either connector) SW2 Dipswitch 1-8 SW3 Dipswitch 1-8 SW4 Dipswitch 1-8 Dipswitch Pos[...]
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Página 10
Kalatel CBR - PB3 - WD 10 0150 - 0261A Default (Factory) Dipswitch Settin gs SW1 SW2 SW3 SW4 1 Up 1 Down 1 Down 1 Up 2 Up 2 Down 2 Down 2 Up 3 Up 3 Down 3 Down 3 Down 4 Down 4 Down 4 Down 4 Up 5 Up 5 Down 5 Down 5 Up 6 Up 6 Down 6 Down 6 Up 7 Up 7 Down 7 Down 7 Down 8 Up 8 Down 8 Down 8 Up The default camera assignment is for the PB3’s transactio[...]
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Página 11
Kalatel CBR - PB3 - WD 11 0150 - 0261A 4 Connection Diagram Receipt Printer Receipt Printer DVMRe Triplex RS232 Port 2 4310-0034B Cable 4310 - 0034 B C a b l e RJ45 (Port 1) RJ45 (Port 0) RJ45 (Port 0) CBR-PB3-WD CBR-PB3-WD ECR 4310-0078A Cable DB9F DB9F DB9M ECR 4310-0078A Cable DB9F DB9F DB9M NOTE If the distance between the nearest register PB3 [...]
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Página 12
Kalatel CBR - PB3 - WD 12 0150 - 0261A Termination Switch Termination is set on SW4 for PORT 0 ( Dipswitch #3 ) Termination is important whenever multiple PB3 units are interconnected via the unit’s built - in RS - 485 network. The default termination setting on the ProBridge 3 unit is with termination set to ON . Whenever there are more than two[...]
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Página 13
Kalatel CBR - PB3 - WD 13 0150 - 0261A 5 Detailed Installation Steps 5.1 PB3 Physical Installation 1. Disconnect the existing Receipt Printer cable from the back of the POS system and install the ECR Interconnect Cable (4310 - 0078A) to the Receipt Printer as shown on page 11. 2. Reconnect the Receipt Printer Cable to one of the D9F connectors on t[...]
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Página 14
Kalatel CBR - PB3 - WD 14 0150 - 0261A 5.2 Configuring the PB3 for POS Interface 1. Associating ECR data to a specific camera. Dipswitches 5 - 8 on SW1 are used for assigning an ECR ’ s transaction text to a specific camera. Please refer to Section 8 for the specific dipswitch came ra assignments. The default setting is for switches 5 - 8 to be a[...]
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Página 15
Kalatel CBR - PB3 - WD 15 0150 - 0261A iii. If the unit fails to display transaction text, please go to the troubleshooting section of this manual. b. To verify proper operation using a DVM Re – CS/CD/eZ, please refer to Section 11 .[...]
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Página 16
Kalatel CBR - PB3 - WD 16 0150 - 0261A NOTE 6 Special Functions If these settings are used, they must be turned off before normal transaction processing will resume. 6.1 Display Memory This setting displays all internal memory settings through Port 1 on the te xt box window of the selected camera on a DVMRe Triplex. This allows you to quickly check[...]
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Página 17
Kalatel CBR - PB3 - WD 17 0150 - 0261A As a troubleshooting tool, this element allows you to verify that the PB3 is able to send messages and have the DVMRe correctly capture data coming from the PB3. In this mode, if text can be received and displayed, yet when attempting to proce ss ECR data fails, then some other problem exists with respect to t[...]
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Página 18
Kalatel CBR - PB3 - WD 18 0150 - 0261A To exit this mode return the dipswitches to the following position: SW1 1 Up 2 Up 3 Up 4 Up Power must be cycled OFF and then ON to the ProBridge unit before the reset command will take effect. NOTE[...]
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Página 19
Kalatel CBR - PB3 - WD 19 0150 - 0261A 7 Troubleshooting If you are unable to verify capture of transaction text, do the following: 1. Check that each device is properly powered. 2. Check that the ECR to Camera address is correctly programmed SW1 . 3. Check that all cables and cable connections are correct 4. If data is being displayed but is not i[...]
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Página 20
Kalatel CBR - PB3 - WD 20 0150 - 0261A 7. Section 4 contains all of the default Jumper Settings , if it is necessary for you to manually configure the interface. Troubleshooting Guide Problem Solution Check to make sure the power transformer is plugged in properly. Red LED is not illuminated Replace power transformer. Make sure the Triplex is showi[...]
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Página 21
Kalatel CBR - PB3 - WD 21 0150 - 0261A 8 Text to Camera Address This section contains dipswitch settings for associating a specific Cash Register’s transaction text with a specific camera on the DVMRe unit. SW1 - Dipswitches 5 - 8 Dipswitches 5 thru 8 on SW1 assigns trans action text for that cash register’s PB3 unit to a specific camera on the[...]
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Página 22
Kalatel CBR - PB3 - WD 22 0150 - 0261A SW1 Dipswitch 5 - 8 Camera Assignment Dipswitch Numbers Camera # 5 6 7 8 12 DOWN UP DOWN DOWN 13 DOWN DOWN UP UP 14 DOWN DOWN UP DOWN 15 DOWN DOWN DOWN UP 16 DOWN DOWN DOWN DOWN[...]
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Página 23
Kalatel CBR - PB3 - WD 23 0150 - 0261A 9 Manual Switch Config Manual configuration should only be used if the “POS Device Selection” does not conform to your specific device because baud rates or protocols are slightly differe nt than the default values for the selected device. 9.1 Manual Dipswitch Settings Available q Camera Address (SW1 – D[...]
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Página 24
Kalatel CBR - PB3 - WD 24 0150 - 0261A 9.1.2 Protocol Legend: Up (Off) = U Down (On) = D SW2 Switch Setting 5 6 7 8 q Protocol: Asynchronous q Parity: Even q Code: 8 - Bit ASCII q Mode: 1 Stop Bit U D U D q Protocol: Asynchronous q Parity: Odd q Code: 8 - Bit ASCII q Mode: 1 Stop Bit U D U U q Protocol: Asynchronous q Parity: None q Code: 8 - Bit A[...]
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Página 25
Kalatel CBR - PB3 - WD 25 0150 - 0261A SW2 Swi tch Setting 5 6 7 8 q Protocol: Asynchronous q Parity: Even q Code: 8 - Bit ASCII q Mode: 2 Stop Bit D U D D q Protocol: Asynchronous q Parity: Odd q Code: 8 - Bit ASCII q Mode: 2 Stop Bit D U D U q Protocol: Asynchronous q Parity: None q Code: 8 - Bit ASCII q Mode: 2 S top Bit D U U D q Protocol: Asyn[...]
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Página 26
Kalatel CBR - PB3 - WD 26 0150 - 0261A 10 HyperTerminal Setup Manual configuration can also be completed using Windows HyperTerminal in lieu of the dipswitches. Manual configuration should only be used if the “POS Device Selection” does not conform to your specific device because ba ud rates or protocols are slightly different than the default [...]
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Página 27
Kalatel CBR - PB3 - WD 27 0150 - 0261A 10.2 Setting up the ProBridge for HyperTerminal Operation 1. Start HyperTerminal and open a new Connection (FILE>NEW): Give the connection a name and select an Icon. Click OK. 2. Under “Connect Using” option select “COM1”. 3. The Com1 Properties menu will appear. Select the following settings to com[...]
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Página 28
Kalatel CBR - PB3 - WD 28 0150 - 0261A 10.3 Manual HyperTerminal Configuration q The configurable settin gs are: o Protocol o Baud Rate o Parity o # of Stop Bits o Charcter Set o POS Device Type 1. The following screen (or similar) will confirm that you are in HyperTerminal programming mode. 2. Once HyperTerminal mode is set up, press the “Enter?[...]
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Página 29
Kalatel CBR - PB3 - WD 29 0150 - 0261A NOTE 3. Setup Option 2 (Port #2) Port #2 is an RS - 232 port that connects the PB3 unit to the Rece ipt Printer Interconnect Cable. The settings will vary based upon the type of Receipt Printer in use. Once you have selected this option, there will be multiple selections available for each element. Entering th[...]
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Página 30
Kalatel CBR - PB3 - WD 30 0150 - 0261A NOTE b. Menu Select ion 3 – Baud Rate Baud Rate is only used if Protocol option selected is Asynchronous. q 1200 q 2400 q 4800 q 9600 q 14.4K q 19.2K q 38.4K c. Menu Selection 4 – Parity q None q Odd q Even d. Menu Selection 5 – Mode The available selections are: q 1 - Stop (bit) q 2 - Stop (bit) e. Menu[...]
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Página 31
Kalatel CBR - PB3 - WD 31 0150 - 0261A NOTE 11 PB3 - POS with DVMRe - CD/CS Units If the u nit to be connected to the PB3 is a DVMRe - CD (Duplex) or a DVMRe - CS (Simplex) unit, please note the following changes to the normal installation and configuration process below. 11.1 DVMRe - CS/CD Setup Follow the installation steps in Section 5.1 thro ug[...]
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Página 32
Kalatel CBR - PB3 - WD 32 0150 - 0261A gender changer is added to match the DB9M connector needed for the port on the DVMRe - CD/CS. ii. Modem must be configured for Port 1. The menu setup is: Com munications>RS - 232>Port 1> POTS. iii. The unit will have to be opened and a specific jumper setting set to allow text insertion on RS - 232/2 [...]
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Página 33
Kalatel CBR - PB3 - WD 33 0150 - 0261A 12 Cable Specifications ProBridge to Triplex (DVMRe - CT) Part Number : 4310 - 0034B Communication Type: RS232 Connector Type: RJ - 45, RJ - 45 Cable Required: 5 Fo ot RJ - 45 to RJ - 45 Triplex RS232 Cable (Supplied). Connects ProBridge to DVMRe - CT. RJ-45 RJ-45 Connector to Triplex Connector to PB3 Pin 8: P[...]
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Página 34
Kalatel CBR - PB3 - WD 34 0150 - 0261A ProBridge to ProBridge Cable Part Number : Installer Provided Communication Type: RS - 485 Connector Type: RJ45, RJ45 Cable Required: RS - 485 Interconnect Cable (up to 3,000’)). Interconnects multiple PB3’s in a RS485 network. RJ-45 RJ-45 Connector Connector Pin 8: Pin 7: Common Pin 6: A- Pin 5: Rcv Pin 4[...]
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Página 35
Kalatel CBR - PB3 - WD 35 0150 - 0261A 13 Sp ecifications Physical Housing Metal enclosure. Dimensions (W x L x H) 4.0” x 7.0” x 1.0”. (100mm x 175mm x 25 mm) Nominal Weight 4.8 oz (136 g) Shipping Weight 1 lb (453 g) packaged, including the external AC power supply and manual. Color Black. Environmental Temperature 0 to 40 ° C, operating. R[...]
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Página 36
Kalatel CBR - PB3 - WD 36 0150 - 0261A 14 Warranty and Service 14.1 Factor y Service If the unit requires factory service, contact the dealer who supplied the unit to you for the correct procedures on returning the unit to the factory or the nearest factory service center. If the dealer is not available, contact the manufacturer of the unit as deta[...]
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Página 37
Kalatel CBR - PB3 - WD 37 0150 - 0261A For all non - warranty repairs , the customer will be billed f or parts, labor, and shipping. Labor will be billed in half - hour increments. Note: Customers requesting an estimate prior to repair will be notified by phone. If they cannot be reached, they will be notified by fax. If we are unable to reach the [...]