Highpoint RocketRAID 4311 manual

RocketRAID 43xx SAS/SA T AII Host Adapter User ’ s Guide Revision: 1.0 Date: February 2009 HighPoint T echnologies, Inc. 1[...]

Copyright Copyright © 2009 HighPoint T echnologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint T echnologies, Inc. T rademarks Companies [...]

T able of Contents HIGHPOINT TECHNOLOGIES, INC .....................................5 CONGRA TULA TIONS 1 - Specifications and Features ..................................................................................... 6 2 - Kit Contents .............................................................................................................[...]

HIGHPOINT RAID MANAGEMENT AND DE- VICE DRIVER CD 1 - Creating a Driver Diskette ...................................................................................... 3 9 2 - Device Driver Installation ...................................................................................... 4 0 3 - HighPoint RAID Management Utilities (HRM) ...........[...]

HighPoint T echnologies, Inc. HighPoint T echnologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA ’ s that meet the storage requirements from Enterprise to SMB[...]

Congratulations Congratulations Y ou have purchased one of the highest performing and SAS/SA T A hardware RAID controllers available. The RocketRAID 4300 series offers the performance and data protection features for homogeneous storage environments. The RocketRAID 4300 series meets the bandwidth requirements for high performance applications like [...]

Congratulations Advanced RAID Features 7 Array Monitors, Alerts and Indicators HighPoint RAID Management (HRM) • Supports RAID 0,1,3,5,6,10,50 and JBOD • Multiple RAID array support • Multiple logical drive support • BIOS booting support • BIOS PnP and BBS (BIOS boot specification)support • W rite through and write back cache • Online[...]

Congratulations Operating System Support • W indows XP , 2003, V ista, 2008 (32 and 64-bit versions) • Linux (Fedora Core, Red Hat Enterprise / CentOS, SuSE, Debian, Ubuntu) • Mac OS X 10.4.x and above FreeBSD • Freebsd • GPL licensed driver into Linux Kernel 2.6.25 2 - Kit Contents • RocketRAID Host Adapter • User ’ s Guide • Hig[...]

Hardware - Description and Installation Hardware – Description and Installation 1-RocketRAIDAdapter layout 1.1 – RocketRAID 431x/4321 Adapter layout Port1- This is provided for theRocketRAID 4310/4321. This represent the RocketRAID 4310/4321’ s a Internal Mini-SAS port. Port2 -This is provided for theRocketRAID 4311/4321. This represent the R[...]

Hardware – Description and Installation Pin - SAS/SA T A channel/port stable: J1 This connector supports SAF-TE interface (I2C). J2 LCD connector for LCD Panel and Push Button Pins defined as follow: 10[...]

Hardware – Description and Installation 11 J3 (BBU connector) Connector for HPTBBU-03 (HighPoint Battery Backup Unit 03,optional part,sold separately—see “Battery Backup” for details). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure. J4 - Ethernet Port (RocketRAID 4321) Ethernet port f[...]

1.2 – RocketRAID 4320 Adapter layout Port1- Port2 - These represent the RocketRAID 4320’ s 2 Internal Mini-SAS ports. Each port can directly support up to 4 SAS/SA T A hard disks. J9,J10,J1 1,J12 J9,J10 are Disk Activity LED’ s; J1 1,J12 are Disk Failure LED’ s. Pin - SAS/SA T A channel/port stable: 12[...]

Hardware – Description and Installation 13 Pin definitions: Pin 1: SCL; Pin 2: GND; Pin 3: SDA. J14 (BBU connector) Connector for HPTBBU-03 (HighPoint Battery Backup Unit 03,optional part,sold separately—see “Battery Backup” for details). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure[...]

Hardware – Description and Installation 1.3 – RocketRAID 4322 Adapter layout Port1, Port2 These represent the RocketRAID ’ s 2 External Mini-SAS ports. Each port can directly support up to 4 SAS/SA T A hard drives. J3 (Battery connector) Connector for HPTBBU-03 (HighPoint Battery Backup Unit 03,optional part,sold separately—see “Battery B[...]

Hardware – Description and Installation 2.1 – Installing the RocketRAID 431x/4320/4321 Host Adapter 15 2 – Installing the RocketRAID Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID 431x/ 4320 /4321host adapter. 1. Open the system chassis and locate an unused PCI-E x8 or x16 slot. 2 . Remove the PCI slot[...]

Hardware – Description and Installation 2.2 – Installing the RocketRAID 4322 Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID 4322 host adapter. 1. Installing the HighPoint Ethernet Board – the following illustration shows the HighPoint Ethernet Board . U1 is the RJ45 connector. J1 is connector for conne[...]

Hardware – Description and Installation 3 - V erifying Installation . (illustration shows the RocketRAID 4322) A battery backup option is available as an optional add-on component. The battery provides additional data security in case of a critical system failure. Data normally lost during a major system fault, such as a power outage or CPU failu[...]

RocketRAID BIOS Utility RocketRAID BIOS Utility The RocketRAID 431x/432x card will display it’ s BIOS screen during the system’ s boot process. Using the BIOS Utility The following keys utilized by the RocketRAID 432x BIOS utility: F10 – press F10 to highlight the tool bar Menu. Arrow keys – use these to move between different menu items En[...]

RocketRAID BIOS Utility T o log on as a User , use the arrow keys to highlight “ User mode ”, and press Enter . T o log on as Supervisor , select “ Supervisor Mode” :, and press Enter . BIOS Menu Shortcuts The BIOS interface can also be navigated using key stroke combinations (Alt +” X”). When viewing the interface, letters highlighted [...]

RocketRAID BIOS Utility Y ou will be asked to enter the Supervisor password. The default password is “ hpt ”. BIOS Commands System User/Supervisor modes – interface modes Change password - for Supervisor mode Exit the utility – quit and exit the RocketRAID BIOS utility Disk Information – displays information about the select hard disks In[...]

RocketRAID BIOS Utility Array Information – displays information about the selected RAID array Create – Create a RAID array using the selected disks Delete – Delete the selected RAID array Unplug – Remove the selected RAID array (safe removal of disk members of the target array - hot-swap) V erify – V erify the selected array (checks for [...]

RocketRAID BIOS Utility 2 - Creating RAID Arrays Initializing Disks: Before creating a RAID array, the disks must be initialized. Disk initialization writes necessary RAID configuration information to the hard disks. 1 . From the Disk window, highlight the target disks using the arrow keys, then select using Enter . A numeral will be displayed befo[...]

RocketRAID BIOS Utility Creating Arrays: From the Disk window, highlight the target disks using the arrow keys, then select using Enter . A numeral will be displayed before each selected disk. T o de-select a disk, highlight the target disk, and press Enter once more. Once all tar get disks have been selected, select Array from the tool bar , then [...]

RocketRAID BIOS Utility 1. Array T ype: First, use the T ab or arrow keys to highlight the desired RAID level, and press the Spacebar to select the Array T ype. The RocketRAID 432x host adapters support RAID 0, 1, 3, 5, 6, 10, 50 and JBOD. 2. Cache Policy: Specify the Cache Policy of the array. a . None: No cache policy set b . Write- back – util[...]

RocketRAID BIOS Utility 4. Name: Use the T ab or arrow keys and highlight Name . This feature allows you to name an array for reference. This is an optional setting. Press Enter to use the default name, or type in the desired name, and press Enter . 5. Capacity (GB): The adapter will display the full available capacity by default. If you want to sp[...]

RocketRAID BIOS Utility 8. Sector Size – Also known as VSS (V ariable Sector Size), this option allows you to specify the sector size of the array , for use W ith W indows operating systems. Older , 32-bit versions of W indows do not support volumes over 2TB in size, unless the sector size is altered. This option is not needed for W indows XP 64,[...]

RocketRAID BIOS Utility 3 – Deleting Arrays From the Array window , highlight the target array and press Enter . Highlight Array from the toolbar. Select Delete and press Enter . The utility will display a warning message. Press Y (yes) to delete the array, or select N (no) to cancel. W arning: all data stored on the array will be lost – do not[...]

RocketRAID BIOS Utility 4 – Monitoring the Host Adapter , Arrays and Devices The BIOS Settings Utility allows the Administrator to check the status of the RocketRAID host adapter, and any devices (hard disks), and arrays hosted by the adapter. Disk/Array Status T o check the status of any disk or array , use T ab to select the Disk or Array W ind[...]

RocketRAID BIOS Utility Controller Information Highlight Controller from the toolbar, select Information , and press Enter . Array Information – this will display the array’ s Name, RAID type, Block size, Sector size, member hard disks, and status. This option will display information about the host adapter ’ s model (Product ID), PCI- E bus [...]

RocketRAID BIOS Utility Use this option to view Event Log information, including Errors (disk or array failure), W arnings (problems such as disk sector or Smart issues) and Information (such as the creation or deletion of arrays). Y ou can filter displayed events by using T ab to highlight the Information , W arning , and Error options towards the[...]

RocketRAID BIOS Utility 5 – Maintaining Arrays The BIOS Settings Utility provides several RAID and device related maintenance functions, including device and controller settings, Network Configuration settings (for managing the host adapter, remotely), and rebuilding broken/degraded RAID arrays. Network Settings This option allows the Administrat[...]

RocketRAID BIOS Utility Controller Settings Highlight Controller from the toolbar, select Settings and press Enter. Use the tab and arrow keys to select each item, and the Spacebar to enable/disable the target option. • Enable Audible Alarm – enables/disables card’ s alarm (beeper) • Enable Staggered drive spinup – enable/disable staggere[...]

RocketRAID BIOS Utility • Use Single BCV Entry – also related to motherboard BIOS settings (troubleshooting) • Stop on Error – Enabled by default. If disabled, the host adapter BIOS menu will bypass array or device errors when booting the system. • NCQ – enable/disable NCQ (native command queuing) Device Settings These options allow the[...]

RocketRAID BIOS Utility Spare Disks Spare Disks are used to automatically rebuild Redundant RAID arrays in the case of disk failure. As with creating RAID arrays, disks must be initialized before they can be used as spares. T o set a hard disk to act as a Spare Disk, switch to the Disk window , use the arrow keys to select the target disk from the [...]

RocketRAID BIOS Utility Generally, single disks are designated to act as spares (disks that are not configured into RAID arrays). However, in some instances, disks that are members of RAID arrays may also be assigned to act as a spare disk. If the disks in question are part of a RAID array that did not utilize the full available capacity at the tim[...]

RocketRAID BIOS Utility 6 – Additional Functions and Settings Set Boot Highlight the target array from the Array window and press Enter . Highlight Array from the toolbar: Note: Use this option to set an array to act as the boot device. The selected array will act as the boot “disk”, if the motherboard’ s BIOS instructs the card to act as t[...]

RocketRAID BIOS Utility T o add a disk, install the hard disk, then highlight Disk from the toolbar , select Rescan , and press Enter . Note: After installing the disk into the hot-swap capable drive bay, wait several seconds to allow the disk to fully power on, before using the Rescan command. Adding/removing Arrays T o prepare a RAID array for re[...]

RocketRAID BIOS Utility Window Menu The W indow menu provides several view options. • Maximize – enlarge viewing area of the selected window (Disk or Array) • Minimize – reduce the viewing area of the selected window) • Disk – selects the Disk window • Array – selects the Array window • Refresh – scans for any hardware changes ([...]

HighPoint RAID Management and Device Driver CD HighPoint RAID Management and Device Driver CD Each retail box includes a copy of the HighPoint Products Software CD. 1 - Creating a driver diskette W indows 2000, 2003 and several distributions of Linux and FreeBSD require driver diskettes when installing the operating system directly to a disk or arr[...]

HighPoint RAID Management and Device Driver CD 2 - Device Driver Installation W e recommend visiting the RocketRAID download page for the latest W indows Device Driver updates: you can access below website: http://www.highpoint-tech.cn/China/biosc.htm Then, RocketRAID controllers are represented,you can press relevant Link to access Product Driver.[...]

HighPoint RAID Management and Device Driver CD Windows Driver Installation (Win2000, XP, Win 2003) Before installing the RocketRAID 432x host adapter ’ s device driver , make sure the host adapter and all required hard disks have been installed into the system’ s chassis/ disk enclosure. If you are working with a supplied driver, or driver down[...]

HighPoint RAID Management and Device Driver CD Installation V erification After the driver has been installed, and the system has been restarted: 1 . Click the Start button, then right-click the “My Computer” icon. Select the Properties item from the pop up menu. 2 . In the popup window, click the “Hardware” tab then click Device Manager bu[...]

HighPoint RAID Management and Device Driver CD Windows V ista/2008 Driver Installation Installing the driver during a fresh Windows Vista/2008 installation 1 . Boot from W indows V ista DVD. 2 . When the screen “ where do you want to install Windows ” appears, click “ Load driver ” and browse for the driver location. W indows V ista will ac[...]

HighPoint RAID Management and Device Driver CD Installation V erification After the driver has been installed, and the system has been restarted: 1 . Click the Start button, then right-click My Computer icon. Select the Properties item from the popup menu. 2 . In the popup window, select Hardware tab and then click Device Manager button. 3 . Double[...]

HighPoint RAID Management and Device Driver CD Several driver sets are included with the RocketRAID 431x/432x Software CD. Each binary driver and source package includes an installation guide (.pdf format). Linux and FreeBSD Device Driver installation The RocketRAID 431x/432x host adapter is fully GPL compliant, and is natively support by Linux ker[...]

HighPoint RAID Management and Device Driver CD 3 - HighPoint RAID Management Utilities (HRM) The HighPoint RAID Management Utility Suite, also known as “HRM”, includes several user interface options. The latest version of the W eb Management utility user manual, is available from our website. Windows Operating Systems – Installing the W eb-ba[...]

HighPoint RAID Management and Device Driver CD Red Hat Enterprise/CentOS, Fedora Core, Open SuSE – Installing the W eb-based Management utility Linux operating systems that support .rpm packages, allow you to double-click the HighPoint W eb RAID Management .rpm file to start the installation process. 1 . Copy the W eb RAID Management package from[...]

HighPoint RAID Management and Device Driver CD Debian/Ubuntu Linux Distributions – Installing the W eb-based Management Utility For Debian/Ubuntu Linux distributions, you can use alien to convert the rpm pack- ages to a .deb package, then use “ dpkg -i ” command to install each package. Some script files may be lost during the conversion proc[...]

HighPoint RAID Management and Device Driver CD Mac OS X Driver and W eb-based RAID Management Utility The driver and software packages for the RocketRAID 431x/432x includes both the device driver for OS X, and a copy of the W eb RAID Management utility . Please check http://www.hptmac.com for the latest software/driver packages. Driver updates are [...]

HighPoint RAID Management and Device Driver CD Click “ Continue ” to proceed with installation Mac OS X Driver and RAID Management Installation The driver and software packages for the RocketRAID 431x/432x includes both the device driver for OS X, and a copy of the W eb RAID Management utility . Copy the Mac driver and software package from the[...]

HighPoint RAID Management and Device Driver CD Click “ Continue ” Select the installation destination: Click “ Restart ” – after OS X reboots, the card will be recognized by the system. Config- ure arrays using the W eb RAID Management interface. User guides for the W eb inter- face are available from http://www.hptmac.com. Check the prod[...]

HighPoint RAID Management and Device Driver CD 52 Configure the cards to support booting OS X, fo Mac Pro systems Updating the Rocket RAID Firmware – EFI For RocketRAID 35xx and 4xxx host adapters 1) Log into RAID Management Utility (W eb GUI). Open a web browser (such as Safari or Firefox) and enter the following URL: http://localhost:7402 2) On[...]

HighPoint RAID Management and Device Driver CD 53 6) Select the firmware update (. blf file) and click the Submit button. The interface will notify you when the update is complete. Exit the W eb GUI and reboot OS X. Cloning the boot volume to a RAID Array 1) After flashing the EFI firmware update, download Carbon Copy Cloner . Carbon Copy Cloner is[...]

HighPoint RAID Management and Device Driver CD 3) Start Carbon Copy Cloner. For the Source disk, select the current Mac OS X boot drive. For the T arget disk, select a disk or array attached to the RocketRAID host adapter. 54[...]

HighPoint RAID Management and Device Driver CD 4) Once the Source and T arget disks have been selected, click Clone to start the duplication process. The utility will display a progress bar and notify you when the copy procedure is complete. Change the boot volume 1) After cloning the boot volume, open the System Preferences window and select “ S[...]

HighPoint RAID Management and Device Driver CD 2) Set the RAID array or disk attached to the RocketRAID card as the startup disk, and click “ Restart ”. 3) Y ou can also select the boot volume using the Alt key , after powering up the Mac system. This command will display available boot volumes. 56[...]

Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. T r oubleshooting Checklist Before contacting our Customer Support department: • Make sure the latest BIOS, driver and H[...]

Customer Support Contact Us HighPoint Corporate Headquarter USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 W ebsite: http://www .highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint T [...]

Customer Support FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gener[...]

Customer Support Thank Y ou Thank you for purchasing the RocketRAID 431x/432x SAS/SA T AII RAID Host adapter . W e appreciate your support, and welcome any questions, comments or product suggestions you may have. 60[...]