HP (Hewlett-Packard) 1020 manual

Symbols Space A n s w e r M o d e T A M / FAX F A X / TEL TEL ABC DEF JKL GHI MNO TUV PQRS WXYZ 123 456 789 * 0# 1 Scan & Fax Stop Start/Copy Resolution Contrast 2 3 4 5 6 Error 7 8 9 10 FAX/COPY MIC Options/Volume Speed Dial Flash Mute Redial/Pause Speaker Phone Caller ID List S kip R e p la y P la y R e co r d E ra s e M e s s a g e s Cancel [...]

C opyright © 2001–200 2 Hewlett-P ackard C ompany All rights are reserved. No part of the document may be photocopied, reproduced, or transla ted to another language without the prior written consent of Hewlett- P ackard Compan y . P ublication number: C8 5 8 0 -90106 (Rev. B) Second edition: April 2002 Printed in South K orea, C hina, or the E [...]

Q-1 Qui ck S t ar t F ollow these instructions to quickly use your HP F ax 1020 Series. L ater chapters include more detailed instructions. • /RDGLQJSDSHU . . . . . . . . . . . . . . . . . . . . . . . . . page Q- 2 • 6HWWLQJWKHSDSHUVL]H . . . . . . . . . . . . . . . . . . . page Q-3 • 6HQGLQJDID[ . . . . . . . . . . . . . . [...]

hp fax 1020 series Q-2 Loading paper To load paper follow thes e instructions. 1 P ull the paper tray cover forward. 2 F an, neatly stack, then insert up to 100 sheets of paper. If necessary, VTXHH]H and move the me dia guides until they touch the paper. a Squeeze and move the right media gu ide until it is set to the correct paper size: L T R/L GL[...]

Quick Start Q-3 Setting the paper size The fax machine can print on three paper sizes: L etter, A4 , and Legal. L etter or A4 will be the default paper si ze, depending on the country setting. Tip! If your faxes are being clipped in width or length, verify that the correct country is selected under the C o untry and Language menu option. See “C h[...]

hp fax 1020 series Q-4 Loading documents to fax or copy You can load up to 20 pages in the document feeder. L oad the documents face down (printed side toward the machine) . Sending a fax You can send a fax in one of two ways: • The standard method sc ans and sends each page. •T h e Scan & F ax button scans all of the page s before starting[...]

Quick Start Q-5 Scan & Fax 1 P lace the document to be sent face down in the docume nt tray. 2P r e s s Scan & Fax . 3D i a l t h e n u m b e r b y u s i n g one of these methods: • Entering the number and pressing Start/Copy . •P r e s s i n g a One Touch button. •P r e s s i n g t h e Speed Dial button, entering a speed dial code an[...]

hp fax 1020 series Q-6 Making a copy To make a copy, follow these instructions: 1 P lace the document to be copied face down in the document tray. 2P r e s s Start /Copy . 3 If you want more than one copy, use the number pad to enter the number of copies. 4P r e s s Start /Copy . Tip! F or fewer than 10 copies, you must enter the leading 0; for exa[...]

Quick Start Q-7 Receiving telephone calls When the telephone rings, pick up the handset or press the Speaker Phone button. Tip! To hang up the speaker phone, si mply press the Speaker Phone button again. Important: If the fax is already printing and you hear fax tones wh en you answer the telephone, just press Start/Copy t o receive the fax. The ne[...]

hp fax 1020 series Q-8 Using the answering machine 1P r e s s t h e Re cord button twice. Tip! In C anada, Latin America, and the U. S. only: for the best sound quality, use the handset to record your OGM instead of the speakerphone. Li ft the handse t after you have pressed the Record button once, then press Re cord again to begin recording your O[...]

i Table of Contents  7KH)URQW3DQHODQG0HQXV    The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Menus . . . . . . . . . . . . . . . . . . . . . . . . . [...]

hp fax 1020 series ii Printing the speed dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing the broadcast list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  $QVZHULQJ0DFKLQH   [...]

iii Setting Auto Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Turning Beep Sounds On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3 Setting ECM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Changing the Country and Language . . . . . . . . . . . . [...]

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1 1 The F ront P anel and M enus The Front P anel Symbols Space Answer Mode T AM/ FAX FA X TEL ABC DEF JKL GHI MNO TUV PQRS WXYZ 123 456 789 * 0# 1 Scan & Fax Stop Start/Copy Resolution Contrast 2 3 4 5 6 Error 7 8 9 10 F AX/COPY MIC Options/Volume Speed Dial Flash Mute Redial/Pause Speaker Phone Caller ID List Skip Replay Play Record Erase Mes[...]

hp fax 1020 series 2 Symbols Space Answer Mode TA M / FA X FA X TEL ABC DEF JKL GHI MNO TUV PQRS WXYZ 12 3 456 78 9 * 0# 6 Error 7 8 9 0 Light bl inks when the unit requires attention. Display shows menu items and messages from the unit. Telephone pad is used to dial telephone and fax numbers and to enter letters and symbols into header information[...]

The Front Panel and Menus 3 The Menus Menu But ton 1:Fax F unctions 2:Print Report 3:Set Speed Dial 4:B asic Setup 5:Rings & V olum e 6:T AM Setup 7 :Advanced Setup 1:Send Fax Later 2:Broadcasting 3:Fax F orwarding 4:P oll Receiv e 1:Last T ransact 2:Fax Log 3:Speed Dials 4:Broadcast List 5:Menu Settings 6:Self Test 7 :Reprint Fax es 8:Usage Re[...]

hp fax 1020 series 4 Navigating the menus Use the Menu buttons to navigate the menu items. •P r e s s t h e Menu button to access the menu system. • If you know the menu item numbe r, press that number. F or example, you can get to 4:Basic Setup either by pressing 4 or by using the arrow buttons (   ). • Use the arrow buttons (   [...]

The Front Panel and Menus 5 5P r e s s Enter . Fine * will display. Tip! The * means that F ine is the current setting. 6 Press the right arrow button (  ) until Standard displays (2 times). 7P r e s s Enter . 8P r e s s t h e Cancel button repeatedly to exit the menu. Entering dates, times, text, and telephone numbers Some menu items ask you to[...]

hp fax 1020 series 6 7HOHSKRQHQXP EHUV To enter a telephone number, including in your header or when programming your speed dial codes, press the telephone keypad numbers. To put a pause or a dash (-) into a telephone number, use the Redial/P ause button. When you put a dash b etween numbers, a pause is entered. 7H[WDQG1XPEHU/ HQJ[...]

7 2 Setting Up to Receive F axes F ollow these instructions to finish se tting up your HP F ax 10 20 Series to receive faxes. How the product rece ives faxes de pend s on the answer mode you chose when you set up the product. +RZDUHRXJRLQJWRXVHRXU+3 )D [ " 3URFHHGWR F ax machine with few or no voice call s[...]

hp fax 1020 series 8 Setting the Answer Mode You can send faxes in any answer mode. The answer mode setting determines how the product answers the incoming call. Press the Answer Mode button until the light show s under the desired option. Setting the T AM/F AX Ring If you have set the Answer Mode to TAM/F AX ( “Setting the A nsw er Mode” on pa[...]

Setting Up to Receive Faxes 9 1P r e s s Men u . 1:Fax Functi ons will display. 2P r e s s 5 . 5:Rings & Vo lume will display. 3P r e s s Enter. 1:TAM/FAX Ring will display. 4P r e s s Enter . Toll Saver * will d isplay. 5 Use the arrow buttons (   ) to choose the number of rings to occur before the ans wering machine answers and press En[...]

hp fax 1020 series 10 Setting the F AX Ring If you have set the Answer Mode to F AX ( “Setting the Answer Mode” on page 8 ), the product will a nswer the inco ming call as a fax mac hine. Important: You can answer this line as a telephone only if you answer before the HP fax. Use this function to choose: • whether the fax should ring au dibly[...]

Setting Up to Receive Faxes 11 8P r e s s Enter . Fax Ring Cou nt will display. 2 * will display. 9 Use the arrow buttons (   ) to choose the number of rings before the fax machine answ ers. 1 through 9 are the options. 2 is the default. 10 Press Enter . 11 Press Cancel repeatedly to exit the menu.[...]

hp fax 1020 series 12 Using Answer P attern (Distinctive Ring P attern) Distinctive R ing is a serv ice you subscribe to thro ugh your local telephone company (not al l telephone companies provide this serv ice). The te lephone company will assign more than one te le phone number to a single telephone line. E ach telephone number is assign ed a spe[...]

Setting Up to Receive Faxes 13 • When the fax detects a Double Ring pattern, it immediately answers and attempts to receive a fax. • When the fax detects a Single R ing pa ttern, the TAM R ing C ount will be used before the HP F ax answers the call. Voice calls will be recorded on the answering machine. Setting the answer pattern 1P r e s s Men[...]

hp fax 1020 series 14 Silent Detect Silent Detect refers to re ceiving faxes from older ma chines that do not send fax tones. This setting causes the HP F ax to wait and attempt to receive a fax if it does not hear a voice. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 7 . 3 7:Advanced Setup will display. 4P r e s s Enter [...]

Setting Up to Receive Faxes 15 Using an External Answering Machine To use an external answering machine with your HP F ax follow these steps. 1 Set the Answer Mode to F AX. See “Setting the Answer Mode” on page 8. 2 Set the F ax R ing C ount to be hi gher than the external answering machine’s ring count. See “Setting the F AX Ring” on pag[...]

hp fax 1020 series 16 4P r e s s 8 . 8:Caller ID will display. 5P r e s s Enter . 6 Press the right arrow button (  ) to scroll to On and press Enter . 7P r e s s Cancel repeatedly to exit the menu. Printing a list of calls There are tw o methods of prin ting a list of calls by C aller ID . ) URQWSDQHO Press the Caller ID List button on[...]

17 3 Using Speed Dialing and Broadcasting F ollow these instructions to set up Speed Dials and One-Touch buttons and to use the Broadcast L ist. Speed Dials and One- Touch buttons allow you to program frequently call ed numbers (both telephone and fax) into yo ur unit so you do not have to dial them each time. T h e B r o a d c a s t i n g f u n c [...]

hp fax 1020 series 18 Programming speed dials 1P r e s s Menu . 1:Fax Functi ons will display. 2P r e s s 3 . 3:Set Speed Dial will display. 3P r e s s Enter . 1:Speed Dial will display. 4P r e s s Enter . 01:Unassigne d will displa y. The first unas signed speed dial number is shown. You ca n use the arrow buttons (   ) to scroll through the[...]

Using Speed Dialing and Broadcasting 19 ( GLWLQJH[LVWLQJVSHHGGLDO HQWULHV To edit existing entries follow these steps. 1 F ollow Steps 1 –4 in Setting Up Speed Dia ls. 2 Use the arrow buttons (   ) to scroll to the entry you want to change. 3P r e s s Enter . 4 Enter the new information and press Enter after each step. 5P [...]

hp fax 1020 series 20 Dialing with One- Touch buttons The first 10 speed dial co des are as signed to the One-Touch buttons and are dialed by pressing the corresponding button. Dialing with Speed Dial codes 1P r e s s t h e Speed Dial button. 2 Enter the speed dial code. 3P r e s s Start /Copy or Enter . Sending a Fax to Several P eople You can use[...]

Using Speed Dialing and Broadcasting 21 3P r e s s Enter. 1:Speed Dial will display. 4P r e s s 2 . 2:Broadcast Lis t will display. 5P r e s s Enter . Entry(01-30) :01 will display. 6 Enter the number you want to assign to this person (01-3 0) and press Enter . Tip! Enter the leading zero. F or number 3, enter 0 3 . 7 Enter the fax number and press[...]

hp fax 1020 series 22 Sending a broadcast fax You must have the Broadc ast L ist already created before yo u ca n send a broadcast fax. See “Creating the broadcast list” on page 20. 1 P lace the do cument face down in to the fax. The document must be in the machine before you select Broadcasting. 2P r e s s Men u . 1:Fax Functi ons will display[...]

Using Speed Dialing and Broadcasting 23 Deleting an Entry Use this feature to delete either a speed dial entry or a b roadcast list entry. 1P r e s s Men u . 1:Fax Functi ons will display. 2P r e s s 3 . 3:Set Speed Dial will display. 3P r e s s Enter . 1:Speed Dial will display. 4P r e s s 3 . 3:Delete Ent ry will display. 5P r e s s Enter . Speed[...]

hp fax 1020 series 24 Printing the Speed Dial or Broadcast List You can print lists of your speed dial and broadcast entries. Th is is especially useful when you need to edit your lists. Printing the speed dial list 1P r e s s Men u . 1:Fax Functi ons will display. 2P r e s s 3 . 3:Set Speed Dial will display. 3P r e s s Enter . 1:Speed Dial will d[...]

25 4 Answering M achine Important! To use the answering machine, the Answer Mode must be set to TAM/F AX. See “Setting the Answer Mode” on page 8. Your fax machine includ es an integrated telephone answering machine (TAM) . The answering machine is di gi tal. You do not need tapes or bat teri es. I t wil l ret ain yo ur m essag es in case of po[...]

hp fax 1020 series 26 Recording Outgoing Messages Before using the answering machine, you must record a greeting or outgoing message (OGM). The outgoi ng message must be between 2 a nd 4 0 seconds long. K eep your message as short as possible to ensure that all faxes are received. To record the outgoing message Sample message: You have reached __ _[...]

Answering Machine 27 Listening to Messages When messa ges have been received, the Messages light will blink. Use the buttons for the following tasks: • Pla y — Plays all mes sages starting with the new ones. Pressin g Pl ay in the middle of a message w ill pause it; press Pl a y again to restart. Tip! The date and time of the message will displ[...]

hp fax 1020 series 28 Screening Calls You can set the answering machine so that you can hear messages as they are being recorded. You can then choos e to pick up the telephone. The default setting for C all Screening is On. 1P r e s s Men u . 1:Fax Functi ons will display. 2P r e s s 6 . 6:TAM Setup will display. 3P r e s s Enter . 1:Message Lengt [...]

Answering Machine 29 Changing the Length of M essages You can change the time available for incomi ng mess ages from the default of 60 s ec on ds to 30, 90 , o r 1 20 se co nds . The messag e length will be automatically adjust ed for shorter messag es. Messages longer than the setting will be cut off. 1P r e s s Men u . 1:Fax Functi ons will displ[...]

hp fax 1020 series 30 Listening to Messages Remotely You can pick up your messages from any touch tone telephone using your PI N (personal identification number) C ode. Select a 3-digit number that you will remember. Important! If you want to access your TA M remotely, you must change the PIN C ode from the default *000. Establishing your PIN code [...]

Answering Machine 31 Retr ievi ng me s sage s 1 Dial your fax machine from any touch tone telephone. 2 While the outgoing message is playing, enter an asterisk (*) p lus the PIN C ode you selected. F or example, if your P IN C ode is 12 3, you would enter *123 . Important: You must have chang ed the PIN C ode from the default *000 for remote access[...]

hp fax 1020 series 32 ([DPSOHRIUHPRWHDQVZHULQJPDFKLQHXVH Assume you are travelling away from home and want to check your answering machine and change your PIN code. Your P IN code is 12 3 . You want to change the P IN code to 4 5 6 . 1 Dial the fax machine. 2 While your outgoing greeting is playing, press *123 . 3 To listen to [...]

33 5 F ax F unctions This chapter will in troduce you to the various faxing features of the product. Receiving F axes How you receive faxes depends on how Answer Mode is set. Be sure you have set the a nswer mode to best meet your need s. Se e “Setting the Answer Mode” on page 8. Fa x p ol li ng F ax polling allows you to set your unit to call [...]

hp fax 1020 series 34 Sending a Fax You can send a fax using several methods. • Standard method—s cans and sends each page • Scan and fax—scans all of the pages before starting to send. This is very useful for multiple pag e faxes so that you can determine that all pages are scanned prop erly before sending starts. • Send later—sends a [...]

Fax Functions 35 Scan & Fax Scan & F ax can be used for an individual fa x document or set as a d efault for all faxes. When you use Scan & F ax, all pages of the fax docum ent are scanned before the number is dialed. This featur e al lows you to make sure that all pages are scanned pro perly before walking away from the machine. If Mem[...]

hp fax 1020 series 36 6HWDV'HIDXOW To set Scan & F ax as the default for all faxes, follow these steps. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 7 . 7:Advanced S etup will display. 3P r e s s Enter . 1:Scan & Fax will display. 4P r e s s Enter . Off * will dis play. 5 Use the arrow buttons ( ?[...]

Fax Functions 37 Sending a fax to multiple numbers To send a fax to a distribu tion list (als o called a broadcast list) , you must first have created that distribution list . See “Creating th e broad ca st list ” on page 20. 1 P lace the docu ment into the fax. 2P r e s s Men u . 1:Fax Functi ons will display. 3P r e s s Enter . 1:Send Fax Lat[...]

hp fax 1020 series 38 Sending your fax at a later time To scan your fax to be sent at a later time (up to 2 3 hours and 5 9 minutes later) , follow these steps. 1 Insert the docu me nt in the doc ume nt tra y. 2P r e s s t h e Menu button. 1:Fax Functi ons will display. 3P r e s s Enter . 1:Send Fax Later will display. 4P r e s s Enter . Cancel * w[...]

Fax Functions 39 Fax Settings Several settings are available to chan ge the appearance of your sent faxes. These settings do not affect incoming faxes. Contrast The contrast button on the front panel allows you to lighten or darken the image for the next fax you send or co py you make. C ontrast reverts to the middle setting after each use. 1 Inser[...]

hp fax 1020 series 40 Resol ution Resolution sets the quality of faxes you send and copies you make. You can adjust resolution for an individual fax or copy or for al l faxes and copies. ,QGLYLGXDO To set R esolution for an individual fax or copy, use the Resol ution butt on on the front panel. 1 Insert th e docu me nt . 2P r e s s t h e Re s[...]

Fax Functions 41 6HWDV'HIDXOW To set a default resol ution for all faxes and copies, follow these steps. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 4 . 4:Basic Setu p will displa y. 3P r e s s Enter . 1:Date & Time will display. 4P r e s s 4 . 4:Resolution will display. 5P r e s s Enter . Fine * wil[...]

hp fax 1020 series 42 Fax re du cti on You can set a percentage for receiv ed faxes to be reduced. F ollow these steps. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 7 . 7:Advanced S etup will display. 3P r e s s Enter . 1:Scan & Fax will display. 4P r e s s 2 . 2:Fax Reduct ion will display. 5P r e s s Enter . 92% * w[...]

Fax Functions 43 Printing Reports Your HP F a x contains a number of repo rts that you can print. To print each report, follow these steps. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2 P r e s s 2 . 2:Print Repo rts will display. 3P r e s s Enter . 1:Last Transact will displa y. 4 Use the arrow buttons (   ) to scroll to the[...]

hp fax 1020 series 44 8VDJH5HSRUW This report may be requested or used during product servicing. &DOOH U,'/LVW If you live in the U. S. or C anada AND you subscribe to C aller ID , this reports prints the last 10 calls and who they were fr om. This report can also be printed by a front panel button.[...]

Fax Functions 45 Fa x Fo rw ar di ng F a x forwarding allows you to forward incoming fa xes to another fax machine. To use fax forwar ding follow th ese steps. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s Enter . 1:Send Fax Later will display. 3 P r e s s 3 . 3:Fax Forwar ding will display. 4P r e s s Enter . Cancel * wil[...]

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47 6 Copy F unctions Your HP F ax also functions as a convenience copy machine. Mak in g C op ie s To make co pies follow thes e steps. 1 Insert the document. 2 C hange any desired settings; such as, contrast, reso lution, reduction and collat ion. 3P r e s s t h e Start/Copy button. 4 If you want more than one copy, use the number pad to enter the[...]

hp fax 1020 series 48 Reducing Copies To reduce the size of your copies follow these steps. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 4 . 4:Basic Setu p will displa y. 3P r e s s Enter . 1:Date & Time will display. 4P r e s s 5 . 5:Copy Reductio n will display. 5P r e s s Enter . 100% * will displa y. 6 Use the arr[...]

Copy Functions 49 Collating Copies To collate your copies, follow thes e step s. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 4 . 4:Basic Setu p will displa y. 3P r e s s Enter . 1:Date & Time will display. 4P r e s s 6 . 6:Copy Collatio n will display. 5P r e s s Enter . Off * will display. 6 Press the right arrow bu[...]

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51 7 Other F eat u r e s This chapter explains s ome additional items that you may choose to change. Changing the Date and Time 1P r e s s t h e Menu button. 1:Fax Function s will display. 2P r e s s 4 . 4:Basic Set up will display. 3P r e s s Enter . 1:Date & Ti me will display. 4P r e s s Enter . Year: will display. Enter the date and time pr[...]

hp fax 1020 series 52 Changing the Fax Header This information is required by law in m any countries. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 4 . 4:Basic Setu p will displa y. 3P r e s s Enter . 1:Date & Time will display. 4P r e s s 2 . 2:Fax Header will display. 5P r e s s Enter . Your Name will display. 6 Ente[...]

Other Features 53 5P r e s s Enter . Every Error * will display. 6 Use the arrow buttons (   ) to choose an option and press Enter . A vailable options are: Ev ery Error (default) , Send an d Error , Send Only , an d Off . 7P r e s s Cancel repeatedly to exit the menus. Turning Beep Sounds On and O ff Use this function to turn on and off the [...]

hp fax 1020 series 54 Setting ECM (UURUFRUUHFWLRQ PRGH ³ Reduces data l ost due to poor tel ephone lines. On good telephone lines, E CM has little to no effect. On poor lines, it increase s sending time and possibly telephone charge s, but sends the data much more reliably. 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e [...]

Other Features 55 Changing the Country and Language This product is approved for u se on ly in the country in which it was purchased. L ocal country laws may proh ibit the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to connect nonapproved te le communications equipment (fax machine[...]

hp fax 1020 series 56 Resetting the Defaults 1P r e s s t h e Menu button. 1:Fax Functi ons will display. 2P r e s s 7 . 7:Advanced S etup will display. 3P r e s s Enter . 1:Scan & Fax will display. 4P r e s s 5 . 5:Reset Defa ults will display. 5P r e s s Enter .[...]

57 8 Telephone F unctions Making Telephone Calls 1 P ick up the handset or press Speaker Phone . 2 Dial the telephone number by •U s i n g t h e n u m b e r p a d • Touching a one touch button (with no document in the fax) •P r e s s i n g Speed Dial , entering a speed dial code, and pressing Enter (with no document in the fax). Note: One tou[...]

hp fax 1020 series 58 Receiving Telephone Calls When the telephone rings, pick up the handset or press the Speaker Phone button. Important: If the fax is already printing and you hear fax tones when you answer the telephone, just press Start/Copy t o receive the fax. The new fax will print after the previous fax has finished printing. If the teleph[...]

Telephone Functions 59 Handset and sp eaker volume Note: In E urope, you can only adjust th e volume for the speaker, not the handset. To adjust the volume for the current ca ll, press the right and left volume buttons repeatedly until the desired l evel is reached. Ring volu me F ollow these steps to adjust the ring volum e for the unit. 1P r e s [...]

hp fax 1020 series 60 Redialing To redial the last nu mber dialed, press the Redial button. Mute Speaker Phone Redial/Pause[...]

61 9 M aintenance and Troubleshooting The procedures and information in this chapter will allow you to maintain your HP F ax and troubleshoot problems you ma y enco unter. This chapter also includes: • C leaning print cartridges • C hanging print cartridges • Printing faxes stored in memory •M e s s a g e s •T r o u b l e s h o o t i n g[...]

hp fax 1020 series 62 Cleaning the Print Cartridge If you start seeing streaks or mis sing pa rts in your printing, first look at the print cartridge to make sure you still have ink. If you have ink and still have problems, make sure pap er is loaded and follow thes e steps. 1P r e s s Men u . 1:Fax Functi ons will display. 2P r e s s 7 . 3 7:Adv. [...]

Maintenan ce an d Troubleshooting 63 3 Remove and replace the print cartridge. Tip! If the cartridge carriage moves back to the side before you put the cartridge in, shut and re-ope n the print cartridge doors. Printing Faxes S tored in M emory All received faxes are stored in memo ry. If you run out of paper, have a paper jam, or run out of ink, y[...]

hp fax 1020 series 64 4P r e s s 7 . 7:Reprint Faxes will displa y. 5P r e s s Enter . Tip! Print the F ax L og first to see what faxes you have missed. Press Stop when you have printed the pages you need. The HP F ax will print all pages stored in its memory. Me ssages on the Display and Error L og 0HVVD JH 0HDQL QJ 6RO XWLRQ L oad paper No paper [...]

Maintenan ce an d Troubleshooting 65 Receive Error Error occurred when receiving fax. Ask other party to resend. No Doc to P oll No Doc Error P oll to R eceive. F ax machine being polled has no document to send. C heck with other party. Memory F ull Memory F ull Error Memory full when collating copies, scan & fax, fax forwarding, or send fax la[...]

hp fax 1020 series 66 Troubleshooting 3UREOHP 6ROXWLRQ I answered the te le phone and heard fax tones but the HP F ax did not accept the fax. This can occur when the HP Fax is printing a fax when you answer the telephone. When you answer the telephone and hear fax tones, go to the HP F ax. If Printing Faxes is displaying, lift the handset and press[...]

Maintenan ce an d Troubleshooting 67 I want to enter a pau se in a programmed number to “wait for a dial tone”. Use the R edial/P ause button to insert a one second delay. The pause will display as a - in your number. I want to put in a new print cartridge but the carriage went back over to the left. C lose and re-open both print cartridge door[...]

hp fax 1020 series 68 Clearing P aper Jams Clearing document jams 1 Open the print cartridge doors. 2 C arefully pull the pa pe r toward you from the bottom. I’m having trouble receiving faxes in TAM/F AX mode. Make sure your OG M is as short as possible and reduce the number of rings to answer in TAM/F AX mode. See “Setting the TAM/F AX Ring?[...]

Maintenan ce an d Troubleshooting 69 Clearing paper jams 1 Open the paper tray cover. 2 C arefully pull the pa per out. paper tray cove r[...]

hp fax 1020 series 70[...]

71 10 Specifications and Regulatory This chapter contains product a nd supplies specifications, ordering information, and regu latory statements. P aper Types and Sizes The HP F ax is designed to work optimally with plain paper (cotton bond: 20 lb, 7 5 g/m2) in the followin g sizes: A4 , L etter, and L egal. L oading tip: Some papers have a side th[...]

hp fax 1020 series 72 Product Specifications The specifications are subject to change without notice. $SSOLFDEOH7HOHSKRQH/LQHV P ublic Switched Telephone Network 'LDOLQJ0HWKRG Tone only &RPSDWLELOLW ITU- T Group 3 &RPSUHVV LRQ6FKHPH MH, MR , MMR 3R Z H U  6 X S S O 100–12 7V, 50/6 0 Hz or 200–2 20V, 5 0/60 Hz &apo[...]

Specifications 73 3ULQW5HVROXWLRQ 300 dpi, Inkjet 0HPRU&DSDFLW 9RLFH0HPRU )D [ 0 H P R U 16 minutes including greeting 6 5 pages (1020), 5 0 pages (1020xi) (I TU-T Test Image #1 in standard resolution) $XWRPDWLF'RFXPHQW ) HHGHU&DSDFLW 20 sheets of 20 lb ( 7 5 g/m 2 ) bond paper &DOOHU, ' U. S. and[...]

hp fax 1020 series 74 Regulatory Information The following sec tions describe product req uirements from various re gulatory agencies. 1RWLFHWRXVHUVRIWKH86WHOHSKRQHQ HWZRUN)&&UHTXLUHPHQWV This equipment complies with FCC rules, Pa rt 68. On this equipment is a label that contains, among o ther information[...]

Specifications 75 The user may find the following booklet prepared by the Federal Communications Commission help ful: How to Iden ti fy and Resolve Ra dio-TV Interference Probl ems . This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stoc k No. 004-000-00345-4. CAUT ION Pursuant to P art 15 .21 of the FC C Rul[...]

hp fax 1020 series 76 1RWLFHWRDOOXVHUVRIWKH( XURSHDQ(FRQRPLF$UHD(($ This product is de signed to interwork with th e analogue telephone networ ks in the following countries : Network co mpatibility depends on cu stomer selected settings, w hich must be reset to use th e equipment on a telephone network in a country [...]

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hp fax 1020 series 78 Use Hewlett-P ackard Support Services www.hp.com If you are unable to find t he answer you need in the prin ted docum enta tion supplied with your product or on the web, you can contact on e of the HP support services listed i n the following pages. If a support servic e number is not listed for your country, contact your near[...]

Specifications 79 Warranty +HZOHWW3DFNDUG/LPLWHG*O REDO:DUUDQW 6WDWHPHQW IRU)D[6H ULHV3URGXFWV ([WHQWRI/LPLWHG:DUUDQW Hewlett-Packard (“H P”) warrants to the end-user customer (“Cu stomer”) that each HP Fax 1020 Series product (“Product”), including related software, accessories, medi[...]

hp fax 1020 series 80 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NE W ZEALAND, THE TERMS IN THIS LIMITED WARRANTY STATEMENT, EXCEPT T O THE EXTENT LAWFULLY PERMITTE D, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY R IGHTS APPLICABLE TO THE SALE O F THE COVERED HP PRODUCTS TO SUCH CUSTOMERS. Complete the follow[...]

81 Index A A4 paper  3 answer mode FAX  8 TAM/FAX  8 TEL  8 answer pattern  12 answering  7 answering machine external  15 greeting  26 listening  27 messages, changing length  29 OGM  26 PIN code  30 playing the OGM  26 remote access  30 screening calls  28 auto reports  52 B beep sounds  53 broad[...]

82 front panel buttons  1 G getting help  78 H handset, volume  58 help  78 hp support  78 I ink cartridge  71 changing  62 cleaning  62 part number  71 L language  55 legal paper  3 letter paper  3 Loading documents  4 loading paper  2 M making calls  6 menu listing  3 using  3  4 message le[...]

83 text entering  5 length  6 triple ring  12 troubleshooting  66 V volume changing  58 ring  59 W warranty  79[...]

84[...]

Environmental Product Stewardship Program 3URWHFWLQJWKH(QYLURQPHQW Hewlett-P ackard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Please visit HP's C ommitment to the Environment website at http://www.h [...]

*C8580-90106* C8 5 80 -901 06 (Rev. B) Printed in South K orea, C hina, or the E uropean Union, April 200 2[...]