HP (Hewlett-Packard) 2000CP, 2500 manual

58% 14 % 8% 20% 1584 4998 325 425 488 2000 18 C4704 A/C4703A HP DesignJet 2500/2000CP Printer User ’ s Guid e[...]

Prin t ed in E uro p e All right s are reserv ed. N o part of this docu ment ma y be photoc opi ed, repro duc e d, or translat ed t o ano ther langua ge without the pri or w ri tten consent of Hewlett-Pa ckard Company . 3M™ is a re gistered trademar k of 3M Co mpany . Adobe ™ is a tra demark of Adob e Systems In cor por a ted w hic h ma y be re[...]

1 User ’ s Guide HP DesignJet 2500CP/ 2000CP Printer C4704- 9 0241 E nglis h[...]

Findin g Informati on ii Finding Information T his User’ s Guide contains: n A comprehensive expl anation of all t he printer’ s f eatures and specific information directly associated with t he HP DesignJet CP Ink Sy stem (Imaging ink) n Specific informatio n directly a ssociated wi th the HP Design Jet CP Ink Sy ste m UV (UV Pigmented ink) n I[...]

Finding Informat ion iii Where to find the most commonly needed information T o find how t o … Go to … Install the printer Ï The Setup Guide. Connect the printer Ï The Setup Guide. Choose medi a Ï Page 3-2, Choo s i ng M e dia in this guid e. Load media Ï Page 3-13, Loading Roll Media in this guid e or the qu ick reference guide . Load the [...]

Table of Co nten ts iv T able of Conten ts Welcome 1-1 A Five-Min ute Guide T o Y our Printer 1-2 Y our Printer ’ s Main Features 1-2 Connect ions 1-7 Memory 1-7 Software Appl ications a nd Drivers 1-8 Fron t V iew of Print er 1-9 Rear View of pri nter 1-10 Using the Front Panel 2-1 The Front Panel 2-2 St andby Mode 2- 6 Printin g the C u rrent C[...]

Table of Cont ents v Physical Charact eristics of Medi a Types 3-9 Combinati ons of Media T ype and Pr int Qualit y 3-10 Using Coated Paper and Heav y Coated Paper with Normal Mode 3-1 1 Handling Y our Media 3 -12 Load ing R ol l Me dia 3- 1 3 Loading Medi a onto the T ake Up Reel accessory 3-19 Unloading Med ia from the T a ke Up Reel accessory 3-[...]

Table of Co nten ts vi Controlling the Page Format 5-1 Page Fo rmat 5- 2 Do You Need to Ad just the Page Size in the Fr ont Panel? 5-4 Adjusting the Pag e Size in th e Fron t Panel 5-5 Page Size and Clipped Images 5-7 Page Size and Nesting (R oll Media Onl y) 5-7 Page Size and Accuracy 5-8 Page Size Using the HP Design Jet CP UV Ink Sy stem 5-10 Se[...]

Table of Cont ents vii Pausing whil e Printing a S eries of Pag es 7-4 Managing Pages not yet Printed (the Qu eue) 7-5 What is the Queue? 7-5 Startin g to Prin t a File that is Wa iting for a Time-o ut 7-7 Identifying a Job in the Queue 7 -8 V iewing the S ize of a Page in the Queue (Non-Post script) 7-8 Prioritizing a Job in the Queue 7-9 Deleting[...]

Table of Co nten ts viii Comp arin g Col or Out put betwee n Im a ging a nd U V Ink S yst e ms 9- 3 Performing a Image Quality T est 9-4 Servici ng the Pr inthead s 9-5 Aligni ng Printhea ds 9-5 Refill ing Printhea ds 9-5 Checking Printhead s 9-6 Media T est Prin t 9-7 How to perf or m the M edi a Test P r in t 9-8 Changin g the Print Quality when [...]

Table of Cont ents ix Configur ation 1 1-24 Media 1 1-2 4 Where to Find Addit ional Information 11-2 6 If There are Slightly W arped Lines 1 1 -26 If There are Blurred Lines (In k “B leed s” fr om L ine s) 11-26 If there is a horizont al line 2 inche s (5.5 cms) from the start of y our image. 1 1-26 There are Smears and/or Scratching on Y our P[...]

Table of Co nten ts x If the Print Is Inaccurate 11-48 If the Prin t is Distorted or Un in telligible 1 1-49 If One Image Overlays Anoth er on the Same Sheet 1 1-49 If Pen Set tings Se em to have No Ef fect 1 1-49 If the Printer Produce s a Black and White Print When Y ou Expected a Color Print 11 - 4 9 If the Pr inter has Pri nted a Differ ent Pri[...]

1-1 1 W elcome 1 A Five-Min ute Guide T o Y our Printer 1 -2 Front V iew of P rinter 1-9 Rear V iew of printer 1-10[...]

Welc ome A Five-Minute Guide To Your Prin ter 1-2 A Five-Mi nute Guide T o Y our Printer Y our Printer’ s Main Features Y our printer is an E /A0-size in kjet printer d esigned for printi ng high- quality , larg e- format co lor or monoc hrome images. Some maj or featu res of the pri nter are: n Large cap acity ink sy stem n T rue 600 dpi print r[...]

Welco me A Five-Minute Guide To Your Printer 1-3 The T a ke Up Reel Access ory A vailable with your pr inter as an option is t he T ake Up Reel. The T ake Up Reel consists of the left and right hand assemblies, senso r assembly , spindle assembly , core tube an d a media weight. As the media is fed o ut of the printer ( 1 ) i t travels down the f r[...]

Welc ome A Five-Minute Guide To Your Prin ter 1-4 The HP DesignJet CP Ink Systems There are two HP DesignJet C P Ink Systems desi gned togethe r with your HP DesignJet 2 500CP or 2000 CP printer . Both Ink Systems i nclude three-compo nents; printh ead, printhead clean er and ink cartri dge to provi de lar ge-capacit y ink, una ttende d printing, e[...]

Welco me A Five-Minute Guide To Your Printer 1-5 Color Calibrat io n (2500CP) Automatic color cali bration impro ves color cons istency betw een prin ts. The printer prints a test ta rget image and measu res the ima g e color with a sen s o r to generate a color cali bration va lue that is a pplied to the PostSc ript imagin g proce ss. Ink emulati [...]

Welc ome A Five-Minute Guide To Your Prin ter 1-6 Media Y ou can print on roll media or sheet media up t o EA0-size in width-9 1cm (36 inche s).Th e foll owin g medi a types are su pporte d fo r HP Des ignJ et CP In k (im aging ink) which is high i mage qualit y for in door use: n Coated paper n Heavyweight coated paper n High-gloss ph oto pape r n[...]

Welco me A Five-Minute Guide To Your Printer 1-7 Connections 2500CP Onl y The 2500CP p rinter comes with an HP JetDirect network interface ca rd, for LAN connections, as wel l as a parallel i nterface for a direct connec tion to yo ur computer . See the S etup Guide for i nformati on on connect ing your pr inter to a c omputer or network. 2000CP On[...]

Welc ome A Five-Minute Guide To Your Prin ter 1-8 Software Appl ications and Drivers T o make su re that your pri nter prints exact ly what you were expecting - in terms of size, position, orientation, color an d quality - use the correct driver for the combinat ion of yo ur applicat ion software an d your pr inter , and make sure t hat it is confi[...]

Welco me A Five-Minute Guide To Your Printer 1-9 Fr ont V iew of Printer C47041 06 W indow Ink Cartridges (inside) Roll Cover St or a ge Sh elf Media Bin Stand by Swit ch Printhead Cl eaners (inside) Front Panel Displa y Front Panel Media- Entry Slot Media Le ve r Printheads (inside)[...]

Welc ome A Five-Minute Guide To Your Prin ter 1-10 Rear V iew of printer C47041 09 Pocket for Quick Reference Guide and Medi a Knife Socket for Network Interface Parallel Interface power cord Power Sw itch Slots for Upgrades[...]

2-1 1 Using the Fr ont Panel 2 The Fr ont Pa nel 2-2 St andby Mo de 2-6 Printin g the Cu rrent Co nf igurat ion 2-7 Entering t he Menu Syst em 2-8 Printi ng the Menus 2- 9 Printin g Other In ternal Pri nts 2- 12 Navigati ng the Menu System 2-14 Menu Graphics Used in This Manua l 2-15 Navigati on Examp le s 2-16 Other T ypes of Front-Pane l Di splay[...]

Using t he Front Panel The Front Panel 2-2 The Fr ont Panel The fron t panel of t he printer is made up o f four f unctiona l areas as sho wn below: C4704002 Form Fe ed and Cut Cancel Replace Ink Sys tem Pause Color Mono Prev ious Enter Receiv ing Print Current Configuration (Press b o th Key s) Best Normal Fast Print Qualit y Sta t us Print Qualit[...]

Using the Front Pan e l The Fron t Pan el 2-3 Display Sect ion The display section of the front p anel consist s of the two- line displ ay and the four display key s to its righ t ( Pr evio us , ↑ , ↓ and Enter ). n The displ ay can show two l ines of tex t and is used for displayi ng: – menus used t o configur e the prin ter . – and messag[...]

Using t he Front Panel The Front Panel 2-4 Action Keys The acti on keys let you: n cancel the current printer operation ( Cancel ). n advance and cu t media ( For m Feed an d Cut ). n replace ink syst em components ( Repl ace Ink System ). n pause the printer ( Pa use ). See chapter 7, Ma naging Y our Prints , for infor mation on t he use of these [...]

Using the Front Pan e l The Fron t Pan el 2-5 S tatus Lights The status l ights provide status info rmation a bout the cur rent configu ration and state of th e printer . These ligh ts are descri bed later in this manu al NOTE In most cases, setting s in your appl ication softwar e or printer driv er override any settings you mak e on th e fro nt p[...]

Using t he Front Panel Standby Mo de 2-6 S tandby Mode The printer has a st andby mode where, after a p eriod of inactivity , the printer goes into a sleep mode (low-po wer usage mode) . This is indicate d by th e front pan el display and status indi cators tur ning of f. The indic ator ligh t on the St a n d b y switch is on when t he printer is i[...]

Using the Front Pan e l Printing the Curr en t Configuration 2-7 Printing the Current Configuration The display sect io n is used f or setti ng t he pr inte r ’ s configurati on. Y ou can print out a report showing the printer’ s current conf iguratio n by foll owing the steps below . 1 Make sure that med ia is loaded. See p age 3-13, Loading R[...]

Using t he Front Panel Entering the Menu S ystem 2-8 Entering the Menu System 1 Make sure a sta tus screen is displ ayed, as shown i n the example below: 2 Press the Enter key . Either the SHOR T MENUS screen or the FULL MENUS screen: is displayed, wi th the Queueing & Nesting option sh own. NOTE Y ou may not be ab le to ac cess the menu system[...]

Using the Front Pan e l Printi ng the Menus 2-9 Printing the Menus Y ou can see the complet e menu stru cture avail able on t he printer by prin ting th e Front-Panel Menus print. T o help u nderstand the me nu stru cture and its n avigati on, print it no w: NOTE The Menus print is printed in the s ize specified in the Pag e Format → Size setti n[...]

Using t he Front Panel Printing the Menus 2-10 c Press Enter . d Press ↓ or ↑ until Menu is display e d. e Press Enter . The printer prints a men u tree of the ent ire front-panel menu structure. The Receiving light flashes while the fi le is being p rocessed, and the n the printer starts printi ng. 2500CP Onl y Look at the Front- Panel Menus p[...]

Using the Front Pan e l Printi ng the Menus 2-11 2000CP Onl y Look at the Front- Panel Menus print . It shows the full menu structur e. Here is a sample secti on of it (c oncerned wi th pen setti ngs): 123456 C4704005 There are six colum ns: Row asso ci ated wit h Area ex pa n ded f or us e 1 cont ains t he high est level m enu optio ns. 6 cont ain[...]

Using t he Front Panel Printing Other Inter nal Prints 2-12 Printing Other Internal Prints In additio n to the curren t confi gurati on print and menu pr int, there are several othe r internal p rints availa ble in the pri nter . Th e interna l p rints are list ed b elow: 2500CP Only Post Scr ip t demo Demonst rates the image qua lity cap abilitie [...]

Using the Front Pan e l Printing Other Inter n al Prints 2-13 Service pri nt The Service print provides information need ed for printer servicing, such as the current configurat ion, oper ating co ndition s (temperatu re and humi dity) , ink level s, and other st atistics abo ut printer usage. n Menu The Men u print sh ows the co mplete m e nu stru[...]

Using t he Front Panel Naviga ting the Menu Syst em 2-14 Navigating the Menu System Once in th e first-l evel menu, you can navigat e the menu system usi ng the di splay keys. NOTE A → character i n a menu op tion box in dicates th at another l evel of me nu is availa ble. C4704006 Press Pr e vious to display the prev ious me nu level, Press ↑ [...]

Using the Front Pan e l Menu Graphics Used in Thi s Manual 2-15 Menu G raphics Used i n This M anual At the end of this ch apter , there are some exampl es of navigating the menu system, showing all the menu displays avai lable. In the rest of this manual, a men u graphic is displaye d i n the left m argin wh en y ou n eed to use th e me n u system[...]

Using t he Front Panel Nav i gati on Exam ples 2-16 Navigation Examples Use the following e xamples to prac tice navigating t he menu system. All exampl es assume that you have ent ered the menu system f rom the ST A TUS screen shown belo w . Selec ting the Ful l Menu Mode u Make sure t he ST A TUS display l evel i s shown on the front panel: 1 Pre[...]

Using the Front Pan e l Navigation Examp les 2-17 4 Press Ente r . 5 Press ↓. 6 Press Ente r . 7 Press Pre viou s . 8 Press Pre viou s again to ret urn to the ST A TUS screen in the front-panel display . C4704034 MENU MODE Short* C4704034 MENU MODE Full C4704034 UTILITIES Menu mode=Full → C4704034 FULL ME NUS Util ities → C4704034 ST A T US R[...]

Using t he Front Panel Nav i gati on Exam ples 2-18 Changing the Colo r Calibration Setting in the Im age Qualit y Me nu 2500CP Onl y In this exampl e, you will chan ge the Color Calib rati on setting in the Image Quality menu. Th e a rrows on the e x cerpt from t he Front -Panel M e nus print o n page 2-2 0 corresp ond to th e numbered i nstructio[...]

Using the Front Pan e l Navigation Examp les 2-19 5 Press the En te r key to select th e option and move to the Color calibrat ion third-l evel menu. The op tion current ly selected i s displayed with a *. 6 Change the d isplayed op tion by pr essing th e ↓ or the ↑ key . 7 Press the Enter key to set CO LOR CALI BRA TION to th e ne w displ ayed[...]

Using t he Front Panel Nav i gati on Exam ples 2-20 If you now ree nter th e menu system and repeat steps 1 to 4, you will see the optio n that you sel ected display ed with a *. NOTE A → character in a men u option box ind icates th at a lower level of menu i s availa ble. C4704040 1 ↓ ↓ FULL MENUS Image qua lity → 2 → 3 ↓ 4 → Ink em[...]

Using the Front Pan e l Navigation Examp les 2-21 Changing the Merge Setting in HP-GL/2 Set tings In this exampl e, you will chan ge the Mer ge setting in the HP-GL/2 Settings. The arrows on t he excerpt of t he Front-Panel Menus print on the nex t page corr espond to the number ed instruc tions. Y ou should now ha ve the ST A TUS screen disp layed[...]

Using t he Front Panel Nav i gati on Exam ples 2-22 5 Press the Enter key to sel ect the opti on and move t o the Merg e third-l evel me nu. The option current ly selected i s displayed wi th a * 6 Change the d isplayed op tion by pr essing th e ↓ or the ↑ key . 7 Press the Enter key to set Mer ge equal to the new disp layed va lue. Y ou will b[...]

Using the Front Pan e l Navigation Examp les 2-23 If you now re enter th e menu system and repeat steps 1 t o 4, you wil l see the opt ion that you sel ected display ed with a *. NOTE A → character i n a menu op tion box in dicates t hat anoth er level of me nu is availa ble. C4704009 1 ↓ ↓ ↓ ↓ ↓ ↓ ↓ FULL MENUS HP-G L/2 Sett ings ?[...]

Using t he Front Panel Nav i gati on Exam ples 2-24 Changing Margins This examp le shows how to adj ust the page marg ins. u Make sure t he ST A TUS display l evel i s shown on the front panel: 1 Enter the menu system by pressin g the Enter key . Eit her th e SHOR T MENUS screen or t he FULL MENUS scre en is d ispla yed wi th th e Queueing & Ne[...]

Using the Front Pan e l Navigation Examp les 2-25 5 Press the Enter key to di splay the MARGINS menu. 6 Use the ↑ and ↓ keys to displa y the avail able optio ns and, when the desire d option is displayed , press the Ente r key to se le ct it as the se tti ng for Margins . 7 T o exit the men u system, press the Pr evious key twice. C4704034 MARG[...]

Using t he Front Panel Nav i gati on Exam ples 2-26 Changing the Drying T ime This example adjusts the drying time, a setti ng used to suit di fferen t environmental conditi ons, in the DR YING TIME menu. The printer m ust be in full m enu mode for this exa mple. u Make sure t he ST A TUS display level is shown on th e front pan el.: 1 Press the En[...]

Using the Front Pan e l Navigation Examp les 2-27 5 Press the Enter key to di splay the DR YING TI M E menu. 6 Use the ↑ and ↓ keys to display t he availab le optio ns and, when th e desired opt ion is displayed , press the Enter key to sele ct it as the sett ing for Dryi ng time. 7 T o exit the men u system, press the Pr evious key twice. C470[...]

Using t he Front Panel Other Types of Front-Panel Dis play Information 2-28 Other T ypes of Front-Pa nel Display Information Other types of messages are al so displayed in the front pa nel, such as t hose displaye d for selecti ng media typ e during medi a loading: or the amount of ink remai ning: There are other selectio n menus which are not part[...]

3-1 1 W orking with Media 3 Cho osing Me di a 3-2 Using the Ink S yst e m UV Outside 3-5 Handling Y our Media 3-12 Load ing Rol l Medi a 3- 1 3 Loading Media o nto the T ake Up Reel accessory 3-19 Unloading Med ia from the T a ke Up Reel accessory 3-26 Removin g a Ro ll from th e P rin ter 3-3 0 Installing a Ne w Ro ll into the P rin ter 3-32 Chang[...]

Working with Media Choosi ng Media 3-2 Choosing Media Y our printer supports sever al types of media. Choosi ng the best media type for you r needs is an e ssential st ep in ensuri ng good imag e quality . For best prin ting re sults, use only ge nuine He wlett-Pac k ard med ia , whose rel iability and perform ance ha v e been de veloped and thorou[...]

Workin g with Medi a Choosi ng Media 3-3 Some Importan t Points about Media T ypes n This pr inter suppor ts many medi a types. However , the qua lity of some images may be reduc ed if you do n ot use HP media . n Whenever you load a rol l or a sheet , the pri nter’ s front- panel disp lay prompt s you to specify the medi a type you are loading. [...]

Working with Media Choosi ng Media 3-4 Supported Media T ypes Y our printer support s several type s of media T he supported t ypes and th eir most common uses are shown in the table bel ow . The media you choose will de pend on the in k system you h ave instal led t hat i s, UV inks or ima ging i nks. NOTE: HP Heavyweight Coated Paper is the only [...]

Workin g with Medi a Using the Ink Sy stem UV Ou tside 3-5 Using the Ink System UV Outside Laminating the Med ia after Printi ng After you have prin ted a file using the HP DesignJet CP Ink S ystem UV on 3M ™ Changeable Opaque Imag ing Media 8 522CP and be fore displayi ng the pr int outdoor s, it must b e l ami nat ed wi th on e of t he 3M o ver[...]

Working with Media Using the Ink System UV Outs ide 3-6 Installi ng the Fin al Print Recommendatio ns to Follo w When Installi ng the Final Print Follow t hese recommendat ions when t he final p rint i s to be di splayed out doors: n Installation tem peratures Final grap hic insta llation temper ature shoul d range betw een 28 ° F and 1 10 ° F. F[...]

Workin g with Medi a Using the Ink Sy stem UV Ou tside 3-7 CAUTION Always apply the final print to the surface by hand or u sing a squeegee with a low fricti on paper sle eve. 1 Position the final print on the surface . Measure the final print placement rel ative to the sides of t he substrate. 2 T ape the full leading e d ge of the fin al print in[...]

Working with Media Media Types 3-8 Media T ypes HP Commer cial Names of Medi a T ypes The following table lists the common and HP c ommercial names of th e media types support ed by you r printe r . Media T ype on the Front-Panel Display Commer cial Name of M edia as describe d in the Med ia Guide for printers Also Known As Coated paper HP Coated P[...]

Workin g with Medi a Media Types 3-9 Physical Characteri stics of Media T y pes The followi ng table li sts the physical character istics of t he dif ferent suppo rted medi a t ypes . NOTE: When loading media into the printe r , make sure the coated side of the media is facing downwards. NOTE: T o order the above media types see page 3-8, HP Commer[...]

Working with Media Media Types 3-10 Combinations of Media T ype and Print Quality The table b elow shows po ssible combinat ions of med ia type an d print quali ty . NOTE: If you are using a third-party Raster Image Proce ssor (RIP) to pr int with your printer , the above table may not apply . In this case, consul t your RI P vendor for advice on t[...]

Workin g with Medi a Using Coated Pape r and Heavy Coated Paper with Normal Mode 3-11 Using Coated Paper and Heavy Coated Paper with Normal Mode Y ou should al ways select the media type i n the front -panel menu th at matches t he media type you have loaded in the printer , with the fo ll owing one excepti on : Printing on Coated Paper s Using Nor[...]

Working with Media Handli ng Your Medi a 3-12 Hand li ng Y our Me di a n Handle fil m and glossy media by the edges or wear cotton gloves. Ski n oils can interact with the in k and cause it to smear . n Although the standard i nk systems supp lied with t his printe r have excel lent lightfast ness, colors wi ll eventu ally fade or change i f expose[...]

Workin g with Medi a Loading Roll Media 3-13 Loading Roll Media T o start th is procedure you need to have a roll of media i nstalled on to the printer spindle. See page 3-32, Installing a Ne w Ro ll into th e Printer . 1 Check the lead ing edg e as i t un winds from t he sp ool . If it is not eve nly cut o r if it is skewed (not perpendicul ar to [...]

Working with Media Load ing R ol l Me dia 3-14 NOTE: Make su re the media lev er is in the ra ise d position . 3 Open the ro ll c over and in sert the me dia into th e printer . 4 Holding th e media at the sides, align i ts right edge s with the pe rfo rated line on the entry pla ten 5 Press the ↓ key nex t to the front -panel display to indicat [...]

Workin g with Medi a Loading Roll Media 3-15 6 Use the ↑ and ↓ keys until the display shows the type of medi a you are lo ading and then press the Enter key . C4704030 SELECT MEDIA Coated paper Prev ious Enter[...]

Working with Media Load ing R ol l Me dia 3-16 7 Align the med ia. a When th e front pan el display s “ Lower Lever”. Lower the medi a lever . b The front panel di splays: c T ake hold of the edges of th e media now extend ing from the exit slot and pull the media toward y ou until t aut. Then al ign the lef t and ri ght edges of t he media, so[...]

Workin g with Medi a Loading Roll Media 3-17 d W ind th e media sto p in the directi on of the arrow show n below . This is to take up any sla ck in the ro ll b efore closi ng the roll c over . e When you hav e alig ned the media l ift the l ever . f The printer checks t hat the media is al igned properly . If the alignment is successful the front [...]

Working with Media Load ing R ol l Me dia 3-18 8 Close the roll cov er and press the ↓ key . 9 When th e ↓ key is pressed t he next st ep depends on t he type of printer yo u have: a If you do not have a T ake Up Reel in stalled the printer d isplays: b If you do h ave a T ake Up Reel installed a nd it is set to ON. Proceed to t he next procedu[...]

Workin g with Medi a Loading Media onto the Take Up Reel accessory 3-19 Loading Media onto the T ake Up Reel accessory T o sta rt this pr ocedur e you need to have a roll of media instal led int o the pri nter see page 3-3 2, Instal ling a New Ro ll i nto th e Prin ter and 3-13, L oading Ro ll Med ia . CAUTION Using Back-lit media with a separate s[...]

Working with Media Loading Media o nto the Take Up Reel accessory 3-20 2 Move the a djustment levers on the medi a guides to the unloc ked posi tion. 3 The two media guides and cor e must be posi t ioned on th e spindle so that t he media is in the ce nter , between the media guides. Adj ust the media gui des as shown below . The media gui des may [...]

Workin g with Medi a Loading Media onto the Take Up Reel accessory 3-21 5 Pull the media down taut to the positio n shown below . Do not attempt to pull more media from the print er , if you need more med ia use the front panel. C472334[...]

Working with Media Loading Media o nto the Take Up Reel accessory 3-22 6 Use a small amount of sticky tape (see note belo w) to attach the medi a to the core. Use three strips, on e at each side of the me dia and one i n the middle. S tick the middle one first. NOTE: Use onl y t ape which will not tear the m e d ia when it is rem o ved later . NOTE[...]

Workin g with Medi a Loading Media onto the Take Up Reel accessory 3-23 8I m p o r t a n t : Press the media wind button on the T ake Up Reel panel indicat ed below to wind the media o nce around the core. C472337 Media wind button[...]

Working with Media Loading Media o nto the Take Up Reel accessory 3-24 9 Press the ↓ butt on on the front panel t o advance some mo re media, ad vance about the amount shown below to en able you t o insert th e Media W eight It is imp ortant that the Media W eight is th e same width as the me dia you ar e using. By match ing color coded lengt hs [...]

Workin g with Medi a Loading Media onto the Take Up Reel accessory 3-25 11 Press Pre viou s or Enter . The front panel displ ays: NOTE: When the T ake Up Reel is in oper ation it is imp ortant to ensure that the T ake Up Reel sens or is not bl ocked. 12 Shown below is how the printe r should look when it is in operation. As media is fed from the p [...]

Working with Media Unloading Media fr om the Take Up Reel accessory 3-26 Unloading Media from the T ake Up Reel accessory T o remo ve media from the printer see page 3-30, Removing a Roll from the Printer . T o unload rol l media from the T ake Up Reel perform the following pro cedure. NOTE: Before unloading media ensure the ink is dry; see page 3-[...]

Workin g with Medi a Unloading Media from the Take Up Reel accessory 3-27 3 The front p anel displays: 4 Press conti nue. 5 Press the media wind button shown belo w to wind the media hanging do wn onto the T ake Up Reel. The front panel d isplays: 6 After wind ing up th e T ake Up Reel press th e ↓ key . The cut ter cuts the med ia. 7 Press the m[...]

Working with Media Unloading Media fr om the Take Up Reel accessory 3-28 8 Slide open the spi ndle lock on the righ t hand side of the T ake Up Reel. 9 Remove th e T ake Up Reel spindle . Spindle lock C472358 C473449a A B C472349a[...]

Workin g with Medi a Unloading Media from the Take Up Reel accessory 3-29 10 Remove the T ake Up Core from the T ake Up Reel spindle. T o remove roll media from the printer perform th e f ollowin g procedure. T ake Up Core (with media) Media guide T ake Up Reel spindle C472350c[...]

Working with Media Removing a Roll from the Prin ter 3-30 Removing a Roll fr om the Printer 1 W ait until the appropr ia te dryi ng ti me has passed See pag e 3-4 4, Drying tim e (W ith a T ake Up Reel) 2 Lower the Medi a lever . 3 Open th e roll co ver an d turn the medi a stop to wind t he med ia out of the printer a nd onto the r oll. C4704130 C[...]

Workin g with Medi a Removing a Roll f rom the Printer 3-31 4 Remove the old rol l by pul ling firmly on each end of the spi ndle, A then B. 5 Rest the old rol l vertical l y so th at t he f ixed spi ndl e medi a gui de is on t he flo or . Pul l out the removab le spindle medi a guide and th en remove the roll of medi a from the spindle. 6 Y ou hav[...]

Working with Media Installing a New Roll into the Printer 3-32 Installing a New Roll int o the Printer 1 If an empt y spindle is installed in the pri nter , open the r oll cover an d remove the empty spindl e by pulling firmly on each end, A and then B as shown below . 2 Remove th e new roll from i ts wrapping. 3 HP Heavyweight Coated Paper is t he[...]

Workin g with Medi a Installing a New Ro ll into the Printer 3-33 4 Place the spi ndle verticall y on the floor , with the fixed spindle media gui de at the bottom. T ake of f the removable spi ndle medi a guide fr om the top o f the sp indle, and slide the n ew roll onto the spindl e. The lea ding edge of the media must wind clockwise a s shown be[...]

Working with Media Installing a New Roll into the Printer 3-34 6 Insert the p rinter spind le so that t he fixed media guide is on the right ( A) and the removable medi a guide is on the le ft (B). Push in firmly o n both ends. Ma ke sure the medi a remains fl ush agai ns t the m ed ia st op. The media must be positi oned on the roll as shown ab ov[...]

Workin g with Medi a Changing th e Core Tube on the T ake Up Reel Accessory 3-35 Changing the Cor e T ube on the T ake Up Reel Accessory The Core tub e on the T ak e Up Reel must be the same width as t he media you are using. T o change the core perform the following procedu re. 1 Slide open the spindl e lock on t he right h and side of the T ake U[...]

Working with Media Changing th e Core Tube on the T ake Up Reel Accessory 3-36 3 Remove th e left-ha nd media guide. 4 Remove th e old T ake Up Core. 5 Install the new Core y ou have ch osen onto t he spindle a nd re-instal l the left hand guide assembly . NOTE: Y ou can also use an empty cardboard tube t o replace the plast ic T ake Up Core that w[...]

Workin g with Medi a Changing th e Core Tube on the T ake Up Reel Accessory 3-37 Alternat ively you can use an emp ty media cardb oard core. NOTE: Ensure the T ake Up Core is pushed f irmly in to both med ia guides. NOTE: If you want to use a three inch ca rdboard core then use the 3 i nch core adaptors shown below . 1 2 '' / 3 0 5 m m 4 [...]

Working with Media Changing th e Core Tube on the T ake Up Reel Accessory 3-38 6 Install the T ake Up Reel spindle into the printer by pushing fi rmly on e ach end of the spindle, A t hen B. 7 Slide shut the spindl e lock on the right-h and side of the T ake Up Reel. A B 1 2 '' / 3 0 5 m m 4 2 ' ' / 1 0 6 7 m m + 54''/[...]

Workin g with Medi a Loading sheet media 3-39 Loading sheet media Which edge first? Y ou can load a sheet in eit her portrai t or landsca pe orientati on. Unless usin g the Rotate opt ion (see page 5-15, Rotat ing an Im age ), load the sheet in th e sam e orientat ion as you h ave specified in your sof tware. If printi ng a PostScri pt file, always[...]

Working with Media Loading sheet media 3-40 3 Holding the media at i ts sides, alig n the right edge with the perfor ated line o n the entry pla ten . 4 Insert the m edia into t he p rinter until it buckles sl ightly . Tha t is, push it a ll th e way until the media stop s. Let go of the media when the prin ter begi ns to pull it in. 5 Press ↑ ne[...]

Workin g with Medi a Loading sheet media 3-41 *For inf ormation on media types, see page 3-2, Choosi ng Media . 7 The printer mov es the sheet in and o ut to check its si ze and alignment , and then advanc es i t to the start o f the pag e . 8 When the “S t atus/Ready “ message is display ed you have fini shed loading shee t media.[...]

Working with Media Unloading Sheet Media 3-42 Unloading Sheet Media 1 W ait until the appropriat e drying ti me has passed (see pa ge 3-44, Drying time (W ith a T ake Up Reel) ). No drying t ime is necessary for some combinat ions of med ia types and print modes. 2 Gently p ul l the sheet fr om the prin te r . C4704141a[...]

Workin g with Medi a Unloading Sheet Media 3-43 Compensating for Badl y Cut Media If the media is persistent ly dif ficult t o load, it could be an indicatio n that it has been cut unevenly , with the media wid th on the lead ing edge dif ferent to t hat of the traili ng ed ge. A fron t- p anel opt io n cal le d Skew toler ance helps you compen sat[...]

Working with Media Drying time (With a Take Up Reel) 3-44 Drying time (With a T ake Up Reel) If you ar e using the T ake Up Reel the i nk must b e dry b efore th e media is wound up onto the T ake Up T ube, otherwise t he image will be damaged. In most cases the T ake Up Reel paper l oop gives t he prin t time to dr y before i t is wound up, in thi[...]

Workin g with Medi a Drying time (With a Take Up Reel) 3-45 Automatic This is the de fault settin g. The printe r (i f necessary ) will automat ically adjus t the dryi ng tim e dep endi ng on t he fo llowi ng: n T ype o f Media n Print M ode n W idth o f prin ting a rea n Envir onmen tal cond ition s CAUTION T o avoid the printer adding drying time[...]

Working with Media Drying Time (Without a Take Up Reel) 3-46 Drying T ime (W ithout a T ak e Up Reel) On some media type s, the ink n eeds time to dry b efore the media is u nloaded. The printer au tomati cally determ ines the appr opriate dryi ng time, based on the t ype of media you h ave selected and the current temperatur e and humid ity . Adju[...]

4-1 1 Wo r k i n g w i t h I n k Systems 4 About th e Ink Syst em 4-2 Obtaining Opt imum Refill Performan ce using non-HP media. 4-6 Monito ring th e Ink Leve l 4-9 Removing and Replacin g Ink Syst ems 4-1 1 After repl acing the Ink System 4-23 Removing and St oring Par tially Used Ink Syste ms 4-24 St oring th e Ink System in the HP Desig nJet CP [...]

Workin g with I nk Sy stems About the Ink System 4-2 About the I nk System The HP DesignJe t CP Ink Systems There are two HP DesignJet C P Ink Systems desi gned togethe r with your HP DesignJet 2 500CP and 20 00CP print ers for a total printi ng soluti on that d elivers clear , sharp prints - every time. n The HP DesignJet CP Ink System UV also ref[...]

Working with Ink S ystems About the In k System 4-3 What is an I nk Sys tem? In each of the four ink systems, there are t hree separate component s that work togethe r . The compo nents of ea ch ink system a re color -coded to help you i nstall the m cor rec tly . Ink Cartridg e Each i nk car t ridg e is a lar ge-capacity ink supply t hat refi lls [...]

Workin g with I nk Sy stems About the Ink System 4-4 How to Identify the HP Desi gnJet CP Ink System UV Components The appearance of t he HP DesignJet CP Ink System UV is similar to the HP DesignJet CP Ink Sy stem. T o hel p you easily ident ify the UV Ink System each component is marked with the follo wing symbol after the name HP DesignJe t CP In[...]

Working with Ink S ystems About the In k System 4-5 When Does the Ink System Refi ll the Printhe ads? Normally the printhea ds are refilled when a prin t has been finished. If yo u are printin g an imag e with a high ink densit y which is la r ger tha n E/A0, the pr inter ma y stop durin g the pri n t to refill. Th e printer con tains algo rithms t[...]

Workin g with I nk Sy stems About the Ink System 4-6 Obtaining Opti mum Refill Performance usi ng non-HP media. In some cases, particularly wi th high ink density pri nts and usi ng non endors ed media types, de fects can occur as t he ink dries on the media while a pri nt is paus ed to refill the printheads. If you are e xperiencing this p roblem [...]

Working with Ink S ystems About the In k System 4-7 NOTE: The refill t ypes shown are the defau lt settings. NOTE: If the medi a type i s changed ei ther by loading new media or changing the setting in the front panel, the refill type wi ll return to default. NOTE: If you are using an ex ternal RIP , the op tion i ndicated thr ough th e RIP wi ll o[...]

Workin g with I nk Sy stems About the Ink System 4-8 Refilling the Prin theads fr om the Front Panel Y ou may want to refill the print heads before printi ng a very large ( long axi s) or dense p rin t that may requir e mo re ink th an the minim um volu me in the p r in thead . Select Refill in th e Printhead service me nu. Refil l causes th e prin[...]

Working with Ink S ystems Monitoring the Ink Level 4-9 Moni tori ng the Ink Leve l Y ou can monitor how much ink you have re maining i n each ink cart ridge by selecting the Ink l eve l display in the front-pan el menu. The display pr ovides an indi cation of ho w much ink is remaini ng in each of the four ink cartridge s (based on internal counts [...]

Workin g with I nk Sy stems Monitoring the Ink L evel 4-10 When should I Replace an Ink System? Y ou should rep lace an ink syst em when prompted by the printer . When the p rinter runs out of one or mor e co lo rs of i nk, the pr i nt er di spl ays t he fo ll owi ng message o n the fr o nt pan el. The printer displays four blocks representing t he[...]

Working with Ink S ystems Removing an d Replacing Ink Sy stems 4-11 Removing and Replacing Ink Systems NOTE: It is ver y import ant tha t you do not mix ink syste ms up. The UV ink systems and other no n-UV ink syste ms are not compatibl e. Contami nation of o ne ink syst em with the other wi ll result in you hav ing to replace both the ink syst em[...]

Workin g with I nk Sy stems Removing an d Replacing Ink Systems 4-12 W orki ng with multiple Ink Syst ems IMPORT ANT T o get the best images from yo ur HP DesignJet CP Ink System UV always f ollow these important rules: n Change all three components for each ink color set tog ether . The printhead, printhead cle aner , and ink cartridge sho uld all[...]

Working with Ink S ystems Replace the Ink Syst em 4-13 Replace the Ink S yste m 1 Removing and Replaci ng Printheads 1 When the printe r carriage stops and t he front panel displ ays the message “ Open window to ac cess printheads , ” open the windo w of the printer . NOTE: Do not open the window be fore the “Open window to access p rintheads[...]

Workin g with I nk Sy stems Replace the Ink System 4-14 After you open the win dow , the pr inter will display the followi ng message on t he front panel. Blink ing indicators show whi ch printheads must b e replaced. In the following exampl e, the yellow print head needs to be rep laced. 2 Press down li ghtly on the print head you a re replacing a[...]

Working with Ink S ystems Replace the Ink Syst em 4-15 4 Insert the pr inthe ad in to the stall with the c ol or dot that ma tc hes the colo r of the printhea d label. Pr ess down light ly and push the pr inthead a way from you ( toward the back of the cradle) until it sna ps into place as shown below . NOTE: The printhead colors can also be i dent[...]

Workin g with I nk Sy stems Replace the Ink System 4-16 2 Removing and Replaci ng the Printhead Cleaner W ARNING When you open the right door of the prin ter , the printhead cleaners move to the opening in the pri nter for replace ment. Keep hands clear of the op ening until the p rin thea d cl ean e rs s top m ovi ng. 1 Open the ri ght door on the[...]

Working with Ink S ystems Replace the Ink Syst em 4-17 2 Press down on the printhead c leaner han dle and pull it out of the print er . Discard the used print head cleaner . 3 Insert the ne w printhea d cleaner in to the matc hing colo r-code d sl ot in th e p rin ter . 4 Repeat steps 2 and 3 for any addit ional printhead cleaners you need t o repl[...]

Workin g with I nk Sy stems Replace the Ink System 4-18 5 Close the r ight do or on the printer . The front panel wi ll d isplay the message “ Open left door to access i nk cartr g. ”. Continue with the next procedure, R emoving and Repl acing th e Ink Cartridges . C4704107[...]

Working with Ink S ystems Replace the Ink Syst em 4-19 3 Removing and Replaci ng the Ink Cartri dges 1 Open the lef t door on t he printer . After you open the l eft door , the print er displays the me ssage shown bel ow on the front p anel. The bli nking ind icator shows whi ch ink cart ridge must be rep laced. In the example be low , the yel low [...]

Workin g with I nk Sy stems Replace the Ink System 4-20 2 While pressin g down on t he quick-rel ease button (1), unplug t he ink cart ridge tube by pull ing the tube connector away from the printe r (2). CAUTION Never pull the ink cartridge out by the tube or connector . This may cause the ink cartridge to leak. Always grasp the body of the cartri[...]

Working with Ink S ystems Replace the Ink Syst em 4-21 4 Insert the ne w ink cartri dge into th e slot in the pri nter , making sure th at you matc h the color o f th e ink cart ridge with th e color code on the pri nter . 5 Plug t he valve on t he in k cartrid ge tube in to th e connector on the pri nter maki ng sure th at you match the valve colo[...]

Workin g with I nk Sy stems Replace the Ink System 4-22 7 Close the l eft door on the print er . After th e left door i s closed, The front pan el display s the message “ ST ATUS, Checking ink system ” while th e printer checks that all ink system component s have been instal led correctly . T his may take a few minutes. Components Installed Co[...]

Working with Ink S ystems After replacing the In k System 4-23 After replacing the I nk System After you replace t he ink system, the pri nter: n aligns th e printh eads n performs a printhead ch eck (if enabled) n calibra tes the color , if the col or calibra tion fun ction is enabled in the fr ont-pa nel. See chapter 9 , Contr olling Image Quali [...]

Workin g with I nk Sy stems Removing and Stor ing Par tially Used Ink Systems 4-24 Removing and S toring Partially Used Ink Systems If you nee d to print sever al images u nattended (fo r example, when pr inting overnight) and one or more of the ink col ors is low on ink, you may want to replace these colo rs wi th new on es before star ti ng to pr[...]

Working with Ink S ystems Rem ovin g and St orin g Part ial l y Use d Ink S yste m s 4-25 S toring t he Ink Syste m in the HP DesignJet CP Ink System S torage Container Additional HP DesignJet C P Ink Syste m S torage Contai ners can be p urchased separate ly th rough your Hewl ett-Packard dealer . Ref er to page 13-18, Or dering Accessories for mo[...]

Workin g with I nk Sy stems Removing and Stor ing Par tially Used Ink Systems 4-26 4 Lift the lever arm and insert the printhead cleaner into th e matching color cod ed slot in the HP DesignJet CP Ink System S torage Containe r . 5 Push the lever arm forward so that the printhead cleaner “click s” into position in the HP DesignJet CP Ink Syst e[...]

Working with Ink S ystems Rem ovin g and St orin g Part ial l y Use d Ink S yste m s 4-27 7 Insert the pr inthe ad in to the stall with the c ol or dot that ma tc hes the colo r of the printh e ad label. NOTE Each printhead is color keyed to the correct stall and will not fit in any other posi tion. 8 Press down li ghtly and push the pri nthead awa[...]

Workin g with I nk Sy stems Removing and Stor ing Par tially Used Ink Systems 4-28 NOTE Y ou can stor e the HP DesignJet CP Ink System UV ( UV P igmented ink ) printheads a nd printh ead clean ers in the storage contai ner for u p to six weeks without affecting th e Outdoor Durability W arranty (providing you comp ly with the warran ty pr ocedur es[...]

Working with Ink S ystems Rem ovin g and St orin g Part ial l y Use d Ink S yste m s 4-29 Removing the Ink System fr om the HP DesignJet CP Ink System S tor age Container CAUTION The sequence in which the printhead and printhead cleaner are r emoved from the HP DesignJet CP Ink Syste m S torage Contai ner is very import ant to prev ent printhead da[...]

Workin g with I nk Sy stems Removing and Stor ing Par tially Used Ink Systems 4-30 2 Press down li ghtly on the print head and pul l it toward yo u, removing it from the stall. 3 Repeat step 2 for the three remaining colo r printheads in th e HP DesignJet CP In k System S torage Container . 4 Pull the lever ar m up and towards y ou. Press down on t[...]

5-1 1 Contr olling the Page Format 5 Page Fo rmat 5-2 Page Size and Accuracy 5-8 Sele cting th e Ink Emul ation Mod e 5-1 1 Adjusting M argins for Roll and Sh e et Media 5-12 Rotating an Image 5-15 Prin tin g a Mir ror I m age 5 -19 Changing the Scal e of a Printed Image 5-20[...]

Controlling th e Page For mat Page Format 5-2 Page Format This chap ter expl ains how to make sure tha t the pr inter produces you r print i n the page format you want. C4704042 Page Size Marg in Printing ar ea Inked area[...]

Controlling the Page Format Page Format 5-3 Page size Page size ca n be specified from the front pa nel or in t he software, wher e it may be called ”Pa ge Size”, “Media Size”, “Paper Size” et c., and where the opti ons include, for example, I SO A3, ANSI Letter , Custom, etc . If your so ftware does not p ut a page size c omm a n d in [...]

Controlling th e Page For mat Page Format 5-4 Do Y ou Need to Adjust the Page Size in the Fr ont Panel? The answer is normally no, because the pag e size you have selected in your dri ver overrides the page si ze selected in the printer . However , some of the circumstances in which you may want to cha nge the def ault setting are: ■ When you are[...]

Controlling the Page Format Page Format 5-5 Adjusting the Page Size i n the Front Panel PostScri pt files Unless you are u sing the front-panel PS Scale → Fit to pag e option (see pag e 5-20, Changi ng the Scale of a Print ed Image ), th e front-panel p age-size set tings have no ef fect on P ostScript files tha t already con tain pa ge-size info[...]

Controlling th e Page For mat Page Format 5-6 Non-PostSc ript files The Size option le ts you select the page size of yo ur prin t. The option s are descri bed in the foll owing ta ble. If you need to adjust the pag e size from the front pa nel, do so before send ing the fi le from your computer . The pri nter determ ines the size of a print at the[...]

Controlling the Page Format Page Format 5-7 Page Size and Clipp ed Images If you specify in y our software a page size t hat is lar ger than the media size loaded in the pri nter , the printe r wil l still prin t wh at it can, b ut may clip your image. Page Size and Nesti ng (Roll Medi a Only) Nesting means pl acing two or mo re pages sid e-by-side[...]

Controlling th e Page For mat Page Size and Accuracy 5-8 Page Size an d Accura cy The printer dy namically modifie s the advance o f the media, to a chieve the best image pr int, depen ding on th e print heads instal led in t he prin ter and the c ontent of the image, al though the wid th of the image will always be corre ct. In the front pan el di[...]

Controlling the Page Format Page Size and Accuracy 5-9 The “Optimized” o ption means the printer will calculate th e media advance dynamical ly dependi ng on: ■ the pr in theads ■ the use of each printhead This select ion will give best possible print quality , but page l engths may chan ge between two or more d iff erent illustrations with[...]

Controlling th e Page For mat Page Size and Accuracy 5-10 5 Wi t h t h e “Page Accuracy” menu stil l selected, scr oll through the menu u ntil “Maximum ” is di splayed. Pre ss Ente r t o access this menu. By selec ti ng th is optio n, t he pri nte r will adv ance media with out any dependen ce o n the printhe ad. Choose this opt ion to achi[...]

Controlling the Page Format Selecting t he Ink Emul ation Mode 5-11 Selecting the Ink Emulation Mode Y our printer can emu late the col or be havior o f of f set pr i nti ng p re sses, al l owin g yo u to use you r printer for col or proofing . T o get acc urate col ors for your proof, sel ect the col or emulatio n mode that matches yo ur offs et p[...]

Controlling th e Page For mat Adjusting Margins for Ro ll and Sheet Media 5-12 Adjusting Margins for Roll and Sheet Media Besides nesti ng and sett ing the page si ze, you can al so change th e marg in settings and expand t he prin ting area of the page, reducing the amount of media waste. T he two side mar gins are 15.0 mm. The default mar gin set[...]

Controlling the Page Format Adjusting Margin s f or Roll and Sheet Media 5-13 Extende d margi ns provi de wider to p and bot tom mar gi ns. Extende d mar gin s enable the prin ter to do au tomatic e rro r correctio n o n the leading a nd trailing edges of an image to preven t image quali ty defects when it de tects nonfun ctional nozzles. S ee page[...]

Controlling th e Page For mat Adjusting Margins for Ro ll and Sheet Media 5-14 Non-P ostScrip t Files Only For rol l media if you select Smaller in the Mar g ins menu sel ection, you c an reduce the mar gins to 1 0 mm on th e leading a nd traili ng edges of the media. NOTE If Small er ma rgins ar e selecte d, the Nesting a uto-rotati on featur e is[...]

Controlling the Page Format Rotating an Image 5-15 Rotating an Image Y our ima ges can be ro tated from th e Page fo rmat / Rotat e option in th e front pan el if: ■ The file is an R T L/HP-GL/2 file a nd Queueing and Nest ing are of f (see page 7- 1 1, A voi ding Media W aste by Nesting Page s ) ■ The file is a PostScript fi le (HP DesignJet 2[...]

Controlling th e Page For mat Rotating an Image 5-16 What is Rot ated? ◆ W ith roll media , both the drawing an d the pa ge orientat ion are ro tated. Notice that t he narrow mar gins are always at the left and right si des, regardless of the orie ntation . Th e page size is adju sted to ma in tain the p rinting a re a, preventin g clipping. ◆ [...]

Controlling the Page Format Rotating an Image 5-17 How Does Rotate Int eract with Y our Software ? For PostSc ript files ■ On sheet media, t he front-panel Rotate setting has no ef fect. ■ On roll media, use the front-panel Rotate setting to save me dia, by printing narrow pages i n landscape orientat ion, that is, with the short edge paral lel[...]

Controlling th e Page For mat Rotating an Image 5-18 For Non-Post Script Fi les ■ The pri nter adds the rotati on setti ng to any r otation a ngle yo u specify in y our software. For example: For softwa re applicat io ns which, li ke the printe r, rotate counter-clockw ise th e result is the sum o f the ro tation selected in the prin ter and t he[...]

Controlling the Page Format Printing a Mirror Image 5-19 Printing a Mirr or Image If you are using clear imaging med ia, sometimes called backlit. Y ou may want to print a mir ror image o f your plot. S o that when th e media is l it from behi nd it is in the cor rect or i ent at ion . T hi s can b e done fr om t he fro nt panel, wit hout ch angi n[...]

Controlling th e Page For mat Changing th e Scale of a Printed Im age 5-20 Changing the Scale of a Printed Image W ith a PostScript file, you can enlarg e your printed image from t he printer’ s front panel by u sing t he PS scale option, accessed from the P age format menu. The PS s cale feat ure i s us efu l: ■ If your sof tware does not su p[...]

Controlling the Page Format Changing the Scale of a Prin ted Image 5-21 Fit T o Page The Fit to page setting adjusts the i mage size to the pag e size selected for y our printer . For example, If you have selected ISO A2 as the page size and you print an A4-size image, it wi ll be enlar ged to fit the A2 page. If ISO A4 page size i s selected, the [...]

Controlling th e Page For mat Changing th e Scale of a Printed Im age 5-22[...]

6-1 Contr olling the Overall appearance of a Print 6 W ays of Controlling t he Print’ s Appearance 6-2 Changin g Pen W idths and Color s Using th e Internal Palette s 6-3 Changing the T reatment of Overlapp ing Lines (Mer ge) 6-9 Printi ng Color Image s in Mono chrome 6-10 Printi ng Speeds and Prin t Qualit y 6-12[...]

Controlling the Overall app earance of a Pr int Ways of Con trolli ng t he Print’s Appearance 6-2 W ays of Contr olling t he Print’ s Appe arance NOTE: Unless you have specifica lly ind icated i n your so ftware that the pri nter ’ s front-pa nel settings are to be use d (for examp le, Printe r ’ s d efault S etting in a Macinto sh Print Op[...]

Controlling the Overall appear ance of a Print Changing Pen Widths and Co lors Using the Internal Palett es 6-3 Changing Pen W idths and Colors Using the Internal Palette s The “pens” d iscussed throughout this cha pter are the “co nceptual” pens in a software pale tte , ra ther than the prin ter's physical printheads. These setti ngs [...]

Controlling the Overall app earance of a Pr int Changing P en Width s and Colors Using th e Internal P alettes 6-4 To Select a Palett e T o select a pa lette th ro ugh the f ron t-pan e l menu, go to the Define P alette sele ction under HP-G L/2 SETT INGS and choose th e palette you want. The follo win g table d escribes t he p alette ch oi ces. NO[...]

Controlling the Overall appear ance of a Print Changing Pen Widths and Co lors Using the Internal Palett es 6-5 V iewing Curr ent Config. Settings 1 Make sure either a roll or a sheet of me dia is loa ded. 2 Make sure that the f ron t-pan e l Color/Mono switch is set to Color . 3 Print t he Current C onfigurati on Prin t, by pressi ng the ↑ and ?[...]

Controlling the Overall app earance of a Pr int Changing P en Width s and Colors Using th e Internal P alettes 6-6 V iewing the Colors A vailable For a Palette 1 Make sure that the f ron t-pan e l Color/Mono switch is set to Color . 2 T o p rint the Pal ette, go to t he INTERNAL P RINTS menu and c hoose HP-GL/2 P alette. In the Pal ette print, ther[...]

Controlling the Overall appear ance of a Print Changing Pen Widths and Co lors Using the Internal Palett es 6-7 T o Change the Palette Settings Y ou cannot change the Factory palette , but yo u can define P alettes A an d B to be whatever you choose. NOTE: These settings have no effect o n PostScript files. The following st eps explain how t o defi[...]

Controlling the Overall app earance of a Pr int Changing P en Width s and Colors Using th e Internal P alettes 6-8 6 Scroll to t he next pen number you want to chan ge, press Ente r and do steps 3 through 5 again. 7 When all pen defi nitions are correct, p ress Pr evio us unt il you e xit the me nus. IMPOR T ANT The palette you ha ve just defined w[...]

Controlling the Overall appear ance of a Print Changing the Treatment o f Overlapping Lines (Merge) 6-9 Changing the T r eatment of Overlapping Lines (Merge) The Mer ge sett ing contr ols how over lapping l ines are tr eated. Mer ge has two settings, Off and On. The following illustration shows the ef fect of each setting. Y ou can set th e merge s[...]

Controlling the Overall app earance of a Pr int Printing Color Images in Monochrome 6-10 Printing Col or Images in Monoch r ome There are times when you may want to p rint a color image in mon ochrome (grayscales only). E xamples of this are : ■ Y ou want a draft whe re color is not i mportant, for example t o check that t he image is not going t[...]

Controlling the Overall appear ance of a Print Printing Colo r Images in Monochrome 6-11 Switching between Color and Monochrome 1 Use the fron t-panel key shown below to toggle be tween col or and monochr ome. 2 Send the file from yo ur computer . NOTE The Color/Mono setting al so effects most of the printer’ s internal pri nts. The Image Quality[...]

Controlling the Overall app earance of a Pr int Printing Speed s and Pr int Quality 6-12 Printing Speeds and Print Quality The pr in ting time v aries wit h t he Print qu ality sett ing, and wi th the media type specified . Recommen ded combi nations of P rint quality and med ia types ar e given on page 3- 10, Combin ations of Media T ype an d Prin[...]

Controlling the Overall appear ance of a Print Printing Speeds an d Print Quality 6-13 The table b elow shows the d iff erent print speeds and the amount of ink used when printi ng a n i mage using the six dif f erent m edia set tings. This is r ep r esent at ive of a n E size prin t in Best mode with 20% ink den sity in a ll fou r colors. Th e pri[...]

Controlling the Overall app earance of a Pr int Printing Speed s and Pr int Quality 6-14 Print quality settings Y ou can set the over all Prin t qual ity from the fr ont panel. In gener al: ■ Choose Fast to print you r images in t he shortest time. ■ Choose Normal t o get a goo d combin ation of i mage qualit y and Normal . ■ Choose Best t o [...]

Controlling the Overall appear ance of a Print Printing Speeds an d Print Quality 6-15 Using Coate d Paper and Heavy Co ated Pape r with Normal Mode Y ou should al ways select the media type i n the front -panel menu th at matches t he media type you have loaded in the printer , with one exception : ■ If you are loading Coated paper or Heavy coat[...]

Controlling the Overall app earance of a Pr int Printing Speed s and Pr int Quality 6-16 Changing the print quality 2500CP Only Use the fr ont-panel Print Quali ty key to toggle bet ween the thr ee print quality settings. Settings in your PostScri pt printer driver ov erride the fr ont-panel setti ng. Use your dr iver for setti ng the prin t qualit[...]

7-1 1 Managing Y our Prints 7 Managing Pages Curren tly bein g Printed o r Drying 7-2 Managing Pages not yet Printed ( the Queue) 7 -5 A voi ding Medi a W aste b y Nesting Pag es 7-1 1 Getting the Best from Ne st ing (Nes ting and Ma rgin s) 7-16[...]

Managing Your Pr ints Managing Pages Current ly bei ng Prin ted or D rying 7-2 Managing Pages Curr ently being Printed or Drying NOTE In this ch apter , the terms job and page ar e used in terchang eably for files. PostScr ipt jo bs may hav e multi ple page s. R TL and HP-GL/ 2 jobs are s ingle page jobs . Wher e we talk abo ut the prin t media, th[...]

Managing Yo ur Prints Managing Pages Current ly being Print ed or Dr ying 7-3 Cutting a Page before Drying is Complete (Roll Media O nly) ◆ Press Form Fee d and Cut on the f r ont pa nel. The print er ignore s the drying time and i mmediately drops the page. However if you h ave the T ake Up Reel accessory installed a nd have it turn on, the Fron[...]

Managing Your Pr ints Managing Pages Current ly bei ng Prin ted or D rying 7-4 Pausing while Printin g a Series of Pages Y ou can pause between two pages alre ady sent from your co mput er , for example to change th e media type or repl ace the cartridg es. 1 Press Pause on the f ront panel. The printer fini shes the current page and l eaves t he p[...]

Managing Yo ur Prints Managing Pages not yet P rinted (the Q ueue) 7-5 Managing Pages not yet Printed (the Queue) What is the Que ue? Y our printer can store fi les in a queue at the same time as pri nting t he current f ile . It stores them b y page. If you send only singl e-page files, you can rega rd these as files. The size of the qu eue is lim[...]

Managing Your Pr ints Managing Pages not yet Printe d (the Queue) 7-6 Wi th queue ing turn ed OFF If Queueing is Of f and the printer rec eives print files, the files are printed as they are received, and are n ot stored in the qu eue. Nesting ti me-out settings hav e no ef fect when Queueing is Of f . ■ Files are printed a s they are received, a[...]

Managing Yo ur Prints Managing Pages not yet P rinted (the Q ueue) 7-7 S tarting to Print a File that is W aiting for a Time-out If all is in orde r (m e dia loaded, in k system installe d , and no file error s), there are still two reasons why a file you have sent fr om your computer may not start print ing when expecte d: ■ The prin t fi le may[...]

Managing Your Pr ints Managing Pages not yet Printe d (the Queue) 7-8 Identifyi ng a Job in the Queue In Queueing / Nesting, y ou can scroll through the page s in the qu eue. Each has an ide ntifier , compri sing: <position in queue >: <image n ame> Positio n in Queue The job currently bei ng prin ted is in positio n 0. The next job to [...]

Managing Yo ur Prints Managing Pages not yet P rinted (the Q ueue) 7-9 Prioritizi ng a Job in the Queue T o make any job i n the queue the next one t o be printed , select i t and choose Move to top . If nes tin g is turne d on ( see pag e 7-11, What is Nest ing? ) the prioritiz ed job may still be nested wi th others. If you reall y want this jo b[...]

Managing Your Pr ints Managing Pages not yet Printe d (the Queue) 7-10 Making Copies of a Job in the Que ue In all cases, the job must be stil l in the que ue. Having select ed the job and c hosen Copi es , use the scrolling keys to spec ify the number of co pies required, and press En te r . The number you enter is the actua l number of p ages to [...]

Managing Yo ur Prints Avoiding Medi a Waste b y Nesting P ages 7-11 A voiding Media W aste by Nesting Pages NOTE Nesting can only b e used with roll media. What is Nesting ? Nesting means pl acing pages side-by -side on the media (rather than one aft er the other), to avoid wast ing media. Roll Media saved Nesting of f Nestin g on Direct i on of pa[...]

Managing Your Pr ints Avoidi ng Media Wa ste by Nes ting Pages 7-12 Automatic Ro tation The print er may aut omatica lly rot ate a p age in ne sting (see page 7-13, Wh ic h Pages Cannot be R otated? ). It may do this even wi th a single pa ge . Automati c Rotation does not ap ply to page s that have mar gin s set to Sm aller . NOTE The printer ’ [...]

Managing Yo ur Prints Avoiding Medi a Waste b y Nesting P ages 7-13 When Does the Printer T ry to Nest Pages? When all th e followin g are true: ■ The printer is lo aded with roll medi a rather than sheet medi a. ■ In the front-panel menus, Queue is ON (the def ault). See pag e 7-5, What is th e Queue? ■ In the front-panel menus, Nest is ON ([...]

Managing Your Pr ints Avoidi ng Media Wa ste by Nes ting Pages 7-14 T urning Nes ting On or Off an d Choo sing the Nes ting Method NOTE: The Optimal setting do es not af fect PostScript files. If Optimal is sel ected when printi ng a Post Script f ile , Nesting wil l fu nction as if In order is se lecte d. What Happens to Nesti ng if Y ou T urn Que[...]

Managing Yo ur Prints Avoiding Medi a Waste b y Nesting P ages 7-15 How Long does the Printer W ai t for Another File? So that the p rinter can ma k e the best ne st possible, it wa its after a file h as been receive d to check if a subse quent page will nest wi th it o r with pages already i n the queue. Thi s waiting period is the nest wait time.[...]

Managing Your Pr ints Avoidi ng Media Wa ste by Nes ting Pages 7-16 Getting t he Best fr om Nesting (Nesti ng and Margins) Right Mar gin Shif t The print er may red uce the right mar gin of the righ t-most pag e by up t o 3 mm (0.08 in). Thi s is done onl y if: ■ the Size o p tion in th e Pag e for mat menu is se t either to a Photo optio n or to[...]

Managing Yo ur Prints Avoiding Medi a Waste b y Nesting P ages 7-17 T o set the n est spacing g o to Page Format/Nest Sp acing. Nesting and the Rotate Featur e Since nest ing may automat ically rotate pages, the Rota te setting in the Page fo rma t menu is ign ored while nest ing i s on. Pa g es w it h Smal ler marg in settings a re not rotated . N[...]

Managing Your Pr ints Avoidi ng Media Wa ste by Nes ting Pages 7-18[...]

8-1 1 Reconfiguring Y our Printer 8 V iewing the C urrent Ove rall Confi guration o f the Pr inter 8-2 V iewing the C urren t Configura tion of t he Front- Panel Se ttings 8-5 T o Chan ge the Front -Panel Setti ngs 8-5 Recalib ra ting the Printe r fo r Accuracy 8-6 Changin g the Graphic s Language 8-8 Changing the Interface Settings 8-10 T o Change[...]

Reconfi guring You r Printer Viewing the Current Overall Con figuration of the Printer 8-2 V iewing the Curr ent Overal l Configuration of the Printer 2500CP Onl y T o see the current con figuration of your printe r , print ou t the configur ation print. T he informat ion contain ed on the c onfigur ation pri nts is descr ibed in t he followi ng ta[...]

Reconfiguring Your P rinter Viewing the Current Overall Conf ig uration of the Printer 8-3 HP-GL/2 Config uration Pri nt Item Comments Queueing & Nesting Th e current queueing and nesting settings in the front- pane l menu . Utilities The current menu mode setti ng (F ull or Sh ort) . Utilities -> Statistics Max X Max Y These two figures, in[...]

Reconfi guring You r Printer Viewing the Current Overall Con figuration of the Printer 8-4 I/O setup Current I/O con figurati on and time- out sett ing. Image quality -> Printhead service Current printhead service check freq uency setting. HP-GL/2 settings Current Palette and Merge settings. Device setup Current Device setup menu settin gs: Gr a[...]

Reconfiguring Your P rinter Viewing the Curren t Con fi gu rati on of the Fr ont-P ane l Settings 8-5 V iewing the Curr ent Configuration of the Fr ont-Panel Settings 1 Make sure either a roll or a sheet of me dia is loa ded. 2 Print the C urrent Conf igurati on Print, by pressing the up-arr ow and down-a rrow keys simult aneously . The Current Con[...]

Reconfi guring You r Printer Recalibrating the Printer f or Accuracy 8-6 Recalibrating the Printer for Ac curacy When to Recalibrate the Printe r Y our printer was calibrated at the factory to ensure that it operates with the great est accuracy i n normal envi ronmenta l conditi ons. If you ar e operatin g under significantl y differen t conditio n[...]

Reconfiguring Your P rinter Recalibrating the Printer for Accur acy 8-7 7 First ensure th e media is dry , then rotate the sheet 90 ° counterclockwi se and reload it prin ted-sid e down, so t hat the black arrows go int o the pr inter f irst. 8 Go to Recalibrate again, and choose Measure p attern . When the printer has finished measuri ng and has [...]

Reconfi guring You r Printer Changing th e Graphics Langu age 8-8 Changing the Graphics Language T o Change the Graphi cs Language Set ting 2500CP Onl y T o cha nge the graphic s language setting, go to the Device setup /Lang menu. There are three selections , as follows: Graphics Languag e Comments Automatic Cho ose Automatic to let the printer de[...]

Reconfiguring Your P rinter Changing the Graphics Langu age 8-9 Graphic s Language and Networks For system admin istrators If you ar e using th e printer wit h a networ k spooler , consider ha ving your system administrato r modify th e spooler to in sert autom a tic ally the P J L l anguage- switchin g commands at t he beginning a nd end of ea ch [...]

Reconfi guring You r Printer Changing the In terface Settings 8-10 Changing the Interface Settings Network W ith a netw ork in terfa ce ( such as the HP J etDire ct P rint S erver ), ref er to yo ur network interface document ation for adv ice on a ny front-pan el confi guration. T he front-pan el menu is I/O Setup / Modular / MIO …. Parallel W i[...]

Reconfiguring Your P rinter Changing the Interface Settings 8-11 Upgrading Y our Printer with Mor e Memory 2500CP Onl y Y our printer comes with 32 MB of memory plus 4 MB of inter nal prin ting memor y . Y ou can expand the memory up t o a maximum of 68 MB by addi ng additi onal 4-MB, 8-MB, 16-MB, and 32 -MB memory expansion modul es. In addition t[...]

Reconfi guring You r Printer Turning on the Take Up Reel 8-12 T urning on the T ake Up Reel The T ake Up Reel enables you t o have ver y long prin ts without t he need for y ou to be present . As the media is prin ted, it is au tomati cally wound ont o the T ake Up Reel spindle. NOTE: The default f or the T ake Up Reel i s On. 1 When the Fr ont Pan[...]

Reconfiguring Your P rinter Turning on t he Take Up Reel 8-13 pressed on the F ront Pa nel. ■ Queueing i s turned on. 5 Press the Previous ke y until you get back to the di splay saying t he printe r is Rea dy .[...]

Reconfi guring You r Printer 8-14[...]

9-1 1 Contr olling Image Quality 9 Sele cting th e Ink Emul ation Mod e 9-2 Calib rating the Colo r Output 9- 3 Performing a Image Quality T est 9-4 Servici ng the Pr inthe ads 9- 5 Media T est Prin t 9-7[...]

Controlling Image Quality Selecting the Ink Emulation Mode 9-2 Selecting the Ink Emulation Mode 2500CP Onl y Y our printer can emulate the color behavior of offset pr inting presses, allowing you to use your printer for color proofi ng, T o get accurate co lors for your proof, select the col or emulation mode that matches your offset printing st an[...]

Controlling Image Quality Selecting t he Ink Emul ation Mode 9-3 Calibrating the Color Output 2500CP Onl y Color cal ibration impr oves color consist ency between pri nts, and from one prin ter to another . The pri nter prints a test i mage and measures the image color with a sensor to gene rate a color c alibrat ion table th at is app lied to the [...]

Controlling Image Quality Performing a Image Quality Test 9-4 Performing a Image Quality T est The image quality pr int hel ps you deter mine if you have imag e quality pr oblems, and if you do, what the cause of th e problem i s and how to resolve i t. The pr int contain s patterns t hat are design ed to high light a ny image qual ity problems. Fo[...]

Controlling Image Quality Servicing the Printheads 9-5 Servicing the Pr intheads The Prin thead Ser vice sele cti on in the Image Quality menu l ets you: ■ align th e printh eads ■ refill the p rintheads from the ink re ser voir ■ select the freque ncy that you ch eck the printhead for n ozzle failures. The three selection s in this menu are [...]

Controlling Image Quality Servicing the Printheads 9-6 Checking Printheads The print head che ck functi on prin ts a test p attern and then anal yzes th e patter n to determi ne if any pr inthead nozzl es are not placing in k on the media correc tly . If nonfunctiona l nozzles are found, the printer will switch to other nozzles on the printhe ad to[...]

Controlling Image Quality Servicing the Printheads 9-7 Media T est Print If you cho ose to print on non-endor sed media (Cu s to m Media) i t is recommended that yo u first pr int the Me dia T est Print. From the Me dia T est Print you c an determi ne which pri nt mode best suits the c ustom media you hav e loaded. The Me dia T est Pri nt is nu mbe[...]

Controlling Image Quality Servicing the Printheads 9-8 How to perform the Media T est Print 1 When th e front- panel d isplays SELECT MEDIA , use the ↑ or ↓ key to select Te s t media and press the Enter ke y . 2 The fr ont pa nel th e n dis plays : 3 On the front p anel, sele ct th e Best , N or mal or Fast key to sui t your print ing requirem[...]

Controlling Image Quality Servicing the Printheads 9-9 5 If the media has be en correctly loaded, t he front panel wi ll then display: The pr inter alig n s the pri nt heads by p roducing and calib rating th e multi -color patter n. NOTE If the media has not be en corr ectly l oaded, yo u will have t o r eload it and r epeat steps 1 through 5 again[...]

Controlling Image Quality Servicing the Printheads 9-10 Changing the Print Quality when Media is Already Loaded If, after loading and selecti ng a print mode for non-en dorsed medi a, you want t o change th e print mode t o another on e, it is n ot necessary to remove and r eload the media. From t he front p anel menu select Image quality/Qualif y [...]

10-1 1 Maintaining Y our Printer 10 Cleaning t he Pri nter 10-2 Lens Main tenance 10-3 Normal Printe r Use 10-6 St oring an d Moving Y our Printer 1 0-7[...]

Maintaining Your Prin ter Cleaning the Printer 10-2 Cleani ng the Printe r W ARNING T o avoid an electric shock, make sur e that the printer is switched OFF and unplug ged befor e you clean it. Do not let wat er get i nside th e printer . CAUTION Do not use abrasive cleane rs on the printer . NOTE Any maintena nce or re pairs beyo nd thos e describ[...]

Maintaining Your Printer Lens Maintenance 10-3 Lens Mainte nance The opti cal sensor on the pr inthead c arriage has a lens cove r to pr otect if from ink aerosol and other con taminants. The lens cover is l ocated on the lower right side of the carr iage. Over time, this l ens cover will get di rty and need to be replaced. When the printer detects[...]

Maintaining Your Prin ter Lens Maintenance 10-4 Replacing th e Lens Cover 1 Press the Replace I nk Syst em k ey on th e front pan el. 2 When the printe r carriage stops and t he front panel displ ays the message “ Open window to ac cess printheads , ” open the windo w of the pri nter . NOTE: Do not open the window b efore the “Open window to [...]

Maintaining Your Printer Lens Maintenance 10-5 9 Making su re that yo u do not touch the g lass portion o f the lens cover , inst all the n ew lens cover int o the slot. Make sure the cover is firmly in place. 10 Press the ↓ ke y on the f ront panel. Y ou have f inished replaci ng the l ens cover . 11 Close the p rinter window . C4704150[...]

Maintaining Your Prin ter Normal Printer Use 10-6 Normal Pri nter Use “Normal” printer use means a n average of 15 i mage prints with an area of 0.76 m 2 / print (8ft. 2 /p rint) per d ay. If you r prints are s maller than this, the numb er of pa ges per day c an be higher . Under normal usage conditi ons, It will b e approxi mately 5 years b e[...]

Maintaining Your Printer Stori ng and Mo ving Your Pri nter 10-7 S toring and Moving Y our Printer If you need t o move y our p rinter or st ore it for an ext ended pe riod of time, you need to prepare your pri nter properly to av oid possible damage to the printer . T o prepare your prin te r , follow the in struction s list ed in the fo llowing s[...]

Maintaining Your Prin ter Storin g and Movi ng Your Pri nter 10-8 Removing the Printheads 1 Open the window o f the pr inter when t he prin ter carriag e stops and t he front pa nel displays the message “ Open window to access printheads . ” After you open the win dow , the fr ont-panel displays t he message “ Re move all printheads ”. 2 Pr[...]

Maintaining Your Printer Stori ng and Mo ving Your Pri nter 10-9 3 Repeat ste p 2 for the rema ining thr ee printhe a ds. When you h ave removed all four printhea ds, the front p anel displays t he message “ Close w indow to con tinue .” 4 Close the p rinter window . The front panel displays the message “ Open right door to access head cleane[...]

Maintaining Your Prin ter Storin g and Movi ng Your Pri nter 10-10 3 Press down o n the printhea d cleaner h andle and pu ll it out of the pr inter . 4 Repeat step 3 for t he remaining three pri nthead cleaners. 5 Close the r ight do or on the printer . C4723138 C4704107[...]

Maintaining Your Printer Stori ng and Mo ving Your Pri nter 10-11 The front panel displays the message “ Open left door to access ink cartr g. ”. Continue with the next procedure, R emoving the Ink Cartrid ges . Removing the Ink Cartridges 1 Open the lef t door on t he printer . After you open the l eft door , the print er displays t he message[...]

Maintaining Your Prin ter Storin g and Movi ng Your Pri nter 10-12 CAUTION Never pull the ink cartridge out by the tube or connector . This may cause the ink cartridge to leak. Always grasp the body of the cartridge when removing or installi ng. 3 Remove th e used in k cartrid ge from the slot in the printer . 4 Repeat steps 2 and 3 for t he remain[...]

Maintaining Your Printer Stori ng and Mo ving Your Pri nter 10-13 Once the pr inter has v erified that al l print head cleaners have been r emoved, it moves the printer me c hanisms to t he tr ansport p o sitions and d isplays the message “ Switch power off ”. Switching off and Disconnecting the Pri nter 1 Switch the power o ff from the main p [...]

Maintaining Your Prin ter Storin g and Movi ng Your Pri nter 10-14[...]

11-1 1 T r oubleshooting 11 A Note About T roubl eshooting 1 1-2 Where to Fi nd Help in Solving P r o blems 1 1-3 Findin g the Sour ce of Y our Problem 1 1-4 Solv ing Im age-Qua lit y Proble ms 1 1-5 Sol ving Me di a-H andli ng P robl ems 11-2 8 Solv ing Ink Syste m Prob lems 1 1-31 Clearin g a Media Jam 1 1-44 Solvin g Communicat ion Probl ems 1 1[...]

Troubleshooting A Note About T roublesh ooting 11-2 A Note About T roubleshooting Much of t he trou bleshooti ng info rmation cont ained in this ch apter is provided t o complement the pri nter’ s own in ternal imag e quali ty checki ng features. 2500CP Onl y The HP Desig nJet 2500CP printer provi des new pri nting concept s such as: n Automa tic[...]

Troubleshoo ting Where to Find Help in Solvin g P rob lem s 11-3 Wher e to Find Hel p in Solving Pr oblems n T o find the mea ning of front-panel messages, see chapter 12, Fr ont-Pane l Messages . n If you know t he problem i s relate d to a certai n task, firs t check t he relevant section i n this manual, for ste p-by-step pro cedures. Use this m[...]

Troubleshooting Findin g the Source o f Your Pro blem 11-4 Finding th e Source of Y our Pr oblem 1 Look at th e front-panel display for messages. See c hapter 12, Fr ont-Panel Messages for an exp lanation of front-pane l messages. 2 T est the printe r . n Switch the printer of f at the power switch at the back o f the printer . Make su re that the [...]

Troubleshoo ting Solving Image-Quality Problems 11-5 Solving Image-Quality Pr oblems NOTE: T o achieve the best perfor mance from yo ur print er , only use g enuine HP accessories and suppl ies, whose reli ability an d performa nce have b een thoro ughly tested to giv e troubl e-free perf ormance and Photo- qualit y prints. For det ails of HP media[...]

Troubleshooting Solving Image-Quality Problems 11-6 NOTE: Befor e starting any corr ective acti on: If the printer has not performed a printhead check or printh ead alignment check recentl y , select the printhead alignment check from the front-panel menu (see page 9-5, Aligni ng P r in the ads ) and then reprint t he image. If the image qualit y i[...]

Troubleshoo ting Solving Image-Quality Problems 11-7 Some General Information About the Image Quality T est One of the print er ’ s inte rnal prints is the Image Qualit y Print test, ac cessed from the Utilities / Service tests / Image quality print menu. Whenever you suspect that you r printing is n ot correct, i t is a d visable t o pe rform th[...]

Troubleshooting Solving Image-Quality Problems 11-8 How to Use the Image Qual ity Print 1 The Image Qual ity Prin t print s in A3 and B sizes so you mu st have media loaded (roll or shee t) th a t is t his size or larger . Do not us e 3M Changeable Opaque Imaging me dia or e quivalen t. 2 Use the same t ype of media t hat you were usi ng when you f[...]

Troubleshoo ting Solving Image-Quality Problems 11-9[...]

Troubleshooting Solving Image-Quality Problems 11-10 Analyzing the Image Quality T est Results The followi ng paragraphs describe ho w to use eac h pattern. T est Pattern 1: Prin thea d W a rm-U p This pri nt warms up t he printhe ads, leaving them in a pe rfect operating co ndition . Y ou can ignore th is pattern and contin ue with T est Pa ttern [...]

Troubleshoo ting Solving Image-Quality Problems 11-11 What is B anding? Banding is when yo u see repetiti ve horizo ntal band s within yo ur printed i mage (these may app ear as light or dark bands). The test pat tern is pr inted with four primar y colors; bl ack, cya n, magenta and yellow . The three seconda ry colors pr inted a re; red, blue a nd[...]

Troubleshooting Solving Image-Quality Problems 11-12 Problem See: Corrective Acti on 1 Band ing in cyan , bl ue and green co lumns only , but more evident in cyan than in blue and green colu mns. This is an indication that the cyan printhead m ay require servici ng or coul d be damaged. _ Refer to test 1 1-16, Nozzl e Pri nt T est for the cyan co l[...]

Troubleshoo ting Solving Image-Quality Problems 11-13 Banding Ca used by Media Advan ce Pro blems Another type of b anding is c aused by an inaccurat e media advance. T he printer prints an image in ‘ bands’ or ‘s waths’ whic h have fixed wi dths depending on the advance of t he media roller . If the advance of the roller dif fers from the [...]

Troubleshooting Solving Image-Quality Problems 11-14 Banding is the most common problem t hat can af fect y our image qual ity but another pr oblem tha t may af fect the m is colo r misalignmen t. Problem See: Corre cti v e Ac t io n 1 Banding in all color co lumns. Example B Refer to 1 1-20, Color Align m ent Quality T est The causes are n ot rela[...]

Troubleshoo ting Solving Image-Quality Problems 11-15 Prob lems Due to M isalignment There are two types of misalignment ; vertica l and horizo ntal, r efer to page 1 1-20, Color Al ig nment Q ua li ty T est for more information. Misalignment between two pri mary colors when creati ng a secondary color ca n cause two di fferen t effects: n If ther [...]

Troubleshooting Solving Image-Quality Problems 11-16 T est Pattern 3: Nozz le Pr in t T e st IMPORT ANT Use this test purely to co nfirm a n error high lighted in Te s t P a t t e r n 2 : . Some of the printhe ad noz zle prob lems that you wi ll see in this pat tern do not mea n you w ill not get perfect image qu ality results. The pri nter has int[...]

Troubleshoo ting Solving Image-Quality Problems 11-17 Nozzles n ot printin g There are two ways to see t his problem, it is easier t o see the error from the first check. See ex ample D. 1 In the to p pattern, mar ked with numbers, if t he diagonall y stepped l ines are broken in one or mo re steps it i ndicates that this spe cific nozzl e(s) may b[...]

Troubleshooting Solving Image-Quality Problems 11-18 Nozzles mi sdir ected If all the stepped lines are visi ble in the top p attern, then all the printhead nozz les are printing. However the nozzles co uld still be misdi rected, possibly due to some dried ink aroun d the nozzles, as sh own in the foll owing example: There are two ways t o see this[...]

Troubleshoo ting Solving Image-Quality Problems 11-19 NOTE: Some of the printh ead nozzle prob lems that you wil l see in th is pat t ern do not mean you will not get pe rfect imag e quality results. The pr inter has inte rnal correcti ons to hide many noz zle defect s. Problem See: Corrective Acti on 1 Some printhead nozzles, in any one color , ar[...]

Troubleshooting Solving Image-Quality Problems 11-20 T est Pattern 4: Colo r Alig n men t Q ual ity T est This test pattern is to check the color alignment , and produces six patterns each with two dif fere nt primary colors. In e ach patter n you wil l see primary col or circl es. If there is misa li gnmen t b etween the p r im a ry colo rs th e c[...]

Troubleshoo ting Solving Image-Quality Problems 11-21 T est Pattern 5. Color V ariation Patt ern T est This te st produce s four boxes: black, blue, cy an and yellow . In each box there are three hor izontal band s; the two outer ban ds are 100% sh ade, the in ner band is shaded from 1 00% scaling to 75%. The purpose of this test is to det ermine a[...]

Troubleshooting Solving Image-Quality Problems 11-22 No Printing D efects Found in the Image Q uality Print If all the test pat terns from the Image Quality Pri nt are correct and you st ill experience print quality problems, here are some of the more likely causes t o check: n the print mode used in your printer is incorrect (t his is defin ed by [...]

Troubleshoo ting Solving Color A ccuracy probl ems 11-23 Solving Color Accuracy pr oblems 2500CP Onl y These are two areas you should review when troub leshooting a color accuracy probl em: Configurat ion Check th at you are usi ng the corr ect driver set ting and CRD i nformatio n for your software. Check which ink emulation mode has been selected[...]

Troubleshooting Solving Color Accuracy problems 11-24 Configurat ion The configurat ions of the printer , the driver , and/or the Software RIPs de fine how ink is ap plied to each ty pe of media. Use t he information in the following tab le to config ure your pri nter and so ftware for best color acc uracy. Media Always make sure that you ar e usin[...]

Troubleshoo ting Solving Color A ccuracy probl ems 11-25 NOTE T o have accura te colors, th e media se ttings must match the type o f media yo u have loaded in the printer . If you ar e usin g non-HP med ia with HP drive rs, the col ors in your pri nt may not be accurate.[...]

Troubleshooting Solving Color Accuracy problems 11-26 Where to Find Additional Information The means of acc urately managing the col ors print ed by your printer vary with the software ap plication a nd driver b eing used. Ref er to the fol lowing document ation: n The Software Applicat ion Note for your ap plication, in the specific pac kage shipp[...]

Troubleshoo ting Solving Color A ccuracy probl ems 11-27 Ther e ar e Smears and/or Scratching on Y our Printed Media. This can a ppear on pap er based media i f there is a lot of ink p rinted quickly , the media get s distorte d and as the print heads move ove r the med ia, the pr intheads and the media come i nto contact with each othe r . n Press[...]

Troubleshooting Solving Media-Handlin g Problems 11-28 Solving Media-Handling Problems The Fr ont Panel Keeps Indi cating that Med ia Is Misaligned or Incorr ectly Positione d Roll med ia n T he roll may be loaded the wrong way . The media should lo ad over the roll toward you. n The media may be loaded at an angle. The right-ha nd edge must be par[...]

Troubleshoo ting Solving Media-Handlin g Problems 11-29 The Automatic Cutter doe s not Cut Immediately after a Print has Finished n If you have the T a ke Up Reel accessor y installed the cutter i s disabled, it will only cut when you perfo rm the unl oading proce dure see page 3-26, Unlo ading Media fr om the T ake Up Reel accessory . n Check the [...]

Troubleshooting Solving Media-Handlin g Problems 11-30 The Cutter is Jammed n Switch th e printer o ff. n Open the window . n W i th you finger and t humb careful ly pinch t ogether the cutter assembly pl ates (1) and move it to the left (2). n If the paper needs to be removed from the printer because it is damaged, perform part of the p rocedure d[...]

Troubleshoo ting Solving Ink Syst em Problems 11-31 Solving Ink System Problems Important An “ink syst em” refers to one color . It is made up of the ink cartridge, t he printhead and the print head cleaner . All three compo nents of an ink system must be used together . The three components are designed t o be used toge ther , and informati on[...]

Troubleshooting Solving I nk System Prob lem s 11-32 Summary of Ink System Defec t Messages Check ink system / Ignor e This message follows o ne that ha s noti fied you of an error . Y ou can either check th e ink system (a nd possibly replace t he failed compon ents) now , or ignore the error and cont inue p rin ting. In th e latter ca se, the qu [...]

Troubleshoo ting Solving Ink Syst em Problems 11-33 Out of ink One or more of the four ink systems a re out of ink. If th e last pr int showed i mage print qualit y degradation, rep lace the ink sy stems affect ed. n See 1 1-38, Checking Ink Sy stems . n Check th e ink levels (se e 4-9, Monitoring the Ink Level ). If th ere is s till a large amount[...]

Troubleshooting Solving I nk System Prob lem s 11-34 If the Replace I nk System Key does not W ork 1 Make sure the window is cl osed before yo u press the Repl ace Ink Sy stem key . 2 T ry pressing Ente r t o clear the previous messag e. 3 The prin ter may be b usy; wait unt il it has comp leted the cu rre n t process. Pre ss th e Cancel key if yo [...]

Troubleshoo ting Solving Ink Syst em Problems 11-35 Printhead Alignment Err ors The printer auto matically runs the pri nthead alignment procedure every time you lo ad, replace or eve n reseat a printhead, whet her it is a new printhead or not. Do not remove t he printhead s unnecessarily . The routine is also ru n when media is l oaded that is of [...]

Troubleshooting Solving I nk System Prob lem s 11-36 2 Load medi a of a suitabl e type for cal ibrating . Make sure y ou do not change the Media T ype selection. 3 Perform the a lignmen t proced ure a gai n (with Imag e Quality / Printhead Serv ice / Align Now ). 4 Unload th e media you use d for alignment . 5 Reload the media that you want to use [...]

Troubleshoo ting Solving Ink Syst em Problems 11-37 Printhead Checks Y our printer makes a pri nthead check at the frequency set in t he Image Qual ity / Printhead Serv ice / Prin theads Check / Fr equ ency front-pa nel menu. This ch eck is also mad e when you power the print er on, when you ex plicitly reque st a check throu gh Image Qual ity / Pr[...]

Troubleshooting Solving I nk System Prob lem s 11-38 Checking Ink Syst ems If you see the message “Check i nk system / Ignore” you can eithe r proceed with the step s detailed in this se ction (press the ↑ key) or you can choose to contin ue printing (press the ↓ ke y). If you select “Check ink system” ( ↑ ), you wi ll only be a sked [...]

Troubleshoo ting Solving Ink Syst em Problems 11-39 CAUTION Do not touch , wipe, or attempt t o clean the printhead nozzl es. This can damag e the printhea d. Handle the ink systems with care. (See t he diagram on pa ge 11 - 4 2 .) n Make sure t hat the prot ective b lue tape an d green cardbo ard have bee n removed from t he pr inthe ad. n Next, l[...]

Troubleshooting Solving I nk System Prob lem s 11-40 Checking th e Ink Cart ridges If prompted, open t he left door to access the ink cartridges. The message “Check ink cart ridges / Abor t” is displ ayed. Th e flashing squares indi cate which print heads require checking. If y ou are unable t o fix the errors now , press ↓ to can cel (abort)[...]

Troubleshoo ting Solving Ink Syst em Problems 11-41 If Y ou Ha ve Problems Reseating a Printhead When printheads are i nstalled, in extreme circumstances it is p ossible that the p rinter will not recogn ize th em. T his wi ll be visibl e on the fron t pane l with the message “Replace pri nthead ” or “Chec k printhead / Abort” where one or [...]

Troubleshooting Solving I nk System Prob lem s 11-42 Cleaning Electrical Contacts The print er prints by firing t iny drops of ink onto t he media. Th is is cont rolled by electri cal signals th at are sent from the pr inthead carr iage to the pri nthead thro ugh electri cal contacts. Duri ng normal printing ope rations, it is possi ble for ink to [...]

Troubleshoo ting Solving Ink Syst em Problems 11-43 CAUTION Do not touch, wip e, or at tempt t o clean the print he ad nozzles ( on th e right- hand si de in the diagram above). This can damage the printhe ad. Handle the ink systems with care. 3 Using damp cot ton swabs, clean t he electr ical conta ct pads (t he coppe r strip), especially where i [...]

Troubleshooting Clearing a Media J am 11-44 Clearing a Media Jam 1 If the front panel d isplay s: 2 or: switch the printer OFF at the power switch at the back of the printer , open the window , an d lower the media lever . 3 Carefully move the printhead carriag e out of th e way - if possibl e al l the way to t he enclosed area on t he left or the [...]

Troubleshoo ting Solvin g Communi cation Pr oblems 11-45 Solving Communication Pr oblems If ther e is a Pr oblem Communicati ng between Y our Computer and the Print er Some symptoms of a communicati on prob lem are : n The front-panel Receivi ng light d oes not come on. n The front -panel disp lay does not show ST A TUS / Receivi ng. n Y our comput[...]

Troubleshooting Solving Problems wi th Im age Position or Content 11-46 Solving Pr oblems with Image Position or Content If you don ’ t find the sol ution to the problem he re, other sou rces of help are: n The document ation sup plied wit h the driv er that you are usi ng to manage t he output f rom your soft ware appli cation to the pr inter . [...]

Troubleshoo ting Solvin g Problems with Image P osition or Content 11-47 If the Image is Clipp ed n This nor mally in dicates a di screpancy b etween the act ual p rinting a rea on the loaded media and the printing area as understood by your software. For ge neral advice on p rinting areas and page size, see chapter 5. n Check the actual printing a[...]

Troubleshooting Solving Problems wi th Im age Position or Content 11-48 If the Entir e Image is in One Quadrant of the Corr ect Printing Ar ea n Is the page size con figured in the software too small? n Are you sure t hat your software doesn’ t believ e the grap hic to be in one qu adrant of the page? Otherwis e, th is indicat es an incompati bil[...]

Troubleshoo ting Solvin g Problems with Image P osition or Content 11-49 If the Pr int is Di storted o r Unintel ligible n The int erface cab le between yo ur compute r and the printe r could b e faulty . T ry another cabl e to see if the problem is corrected. n If you have connecte d your compu ter to the parall el port on the prin ter , make sure[...]

Troubleshooting Solving Problems wi th Im age Position or Content 11-50 If the Printer has Printed a Differ ent Print than the One Y ou were Expec ting One poss ibility is that yo u have accide ntally i nitiated one of t he printer ’ s inter nal pr ints: n The prin th ead Alig n ment Print . (A small pa tte rn of colored squares wi th out text.) [...]

Troubleshoo ting Solving Fro nt -Panel Problem s 11-51 Solving Fr ont-Panel Pr oblems If the Replace Ink Syst em Key Does Not W ork n Make sure the wi ndow is close d before you press Replace I nk System . n The prin te r may be b usy . W ait until it h a s complet ed th e curre nt process. n Press Enter to clear the p revious message. If None of t[...]

Troubleshooting Solving Front- Panel Problems 11-52 If a “System Error” Message Is Displa yed Press Enter . If the message do es not clear: 1 T u rn the printer off, then on again to tr y to clear the error message. 2 If the messag e is still displa yed, record the wh ole al phanumeric code. Report th e code to the se rvice techni cian; knowin [...]

Troubleshoo ting Take Up Reel pr oblems 11-53 T ake Up Reel pr oblems T ake Up Reel Does Not functio n n Y ou may have a power problem. C heck the power cable is connected and that there is power avai lable at the socke t. n Check the ON/OFF switch i s in t he ON po sition a t the back of the T ake Up Reel. n Check the Spi ndle Leve r , it should b[...]

Troubleshooting Solving Miscellaneo u s Problems 11-54 Solving Miscellaneous Pr oblems If th e Prin ter does n ot Pr int n Y ou may have a po wer probl em. If there is no act ivity at all fr om the pri nter , and no lights on the front panel , check that the power cabl e is connected co rrectly and that the re is power availabl e at the socket. n I[...]

Troubleshoo ting Solving Miscellan eous P roblems 11-55 If the Printer W aits T oo Long to Prin t a Nest n Change the Nest wait setting. See pag e 7-15 . If the Bail (Black Metal Bar) does not Lower All the W ay n If the bai l (th e black meta l bar ju st inside the pr inter ’ s window) will not l ower a ll the way , check for o bstructions under[...]

Troubleshooting Getting H elp 11-56 Getting Help About HP Customer Care As your str ategic suppo rt partn er , we make i t our busin ess to help k eep your business r unning smoothl y . HP Customer Car e of fers award-wi nning support t o ensure yo u get the most fr om your HP Design Jet. HP Customer Care p rovides compr ehensive, prove n support e[...]

Troubleshoo ting Getting Help 11-57 n The compute r you ar e using. n Any special equipment o r software you are using (for example, spoo lers, networks, swit ch-boxes, modems, or special sof tware drivers). n The cable y ou are usi ng (by part number) and whe re you purchased it. n The type o f interf ace used on your pri nter (paral lel, or netwo[...]

Troubleshooting Getting H elp 11-58[...]

12-1 1 Fr ont-Panel Messages 12 Message Expl anations and Act ions 12-2[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-2 Message Explanations and Actions This is a list of t he messages in the fron t-panel display . If an action is needed, it is shown in it alics in the Explanat io n and Actio n column. Th e messages a re listed in alphabetic al order . Message Explana tion an d Action Accessing head clean[...]

Front -Panel Mess ages Message Explanation s and Actions 12-3 Check ink cartr idges ■■❏■ Abort → The printer has detected an err or in the cartridges indicated by the emp ty squares. Reseat (do no t r eplace) the ind icated cartridg es or pr ess the ↓ ke y to termina te the pr oced ur e . In this case, you will not be able to prin t, an[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-4 Edge not found Reload medi a The printer could not fin d edge of media during l oading proce dure. Check the leading edge of th e media for uneven ness or tear s; cut a str a ight edge , if necessary , and reload. Be sur e to positio n the rig h t edge along the perforated line on the en[...]

Front -Panel Mess ages Message Explanation s and Actions 12-5 Image quality not assure d → This message appears after the prin ter f inds an error in the ink sys tem. One or more of the ink systems ha ve p assed their specif ied life, one or mo re of the printhead cleaners are full of ink, or one or more of the printheads has failed an electrical[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-6 Ink cartridge removed ■■❏■ → The printer has detected that one or more ink cartr idges ha ve been remo ved or cannot be detected, as indicated b y the flashing s quares. Pr es s ↓ to c heck the failing ink cartridge. Printing has been disabled. Y o u sho uld r es eat the ink [...]

Front -Panel Mess ages Message Explanation s and Actions 12-7 INK SYSTEM ERR OR xxxxxx The printer has detected an error in the ink system, as sh own in earlier messages. Printing will be disabled until th e er ror has been corrected. If more than one error is pending, the one with the highest number , corresponding to the most se ve re error , wil[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-8 Load media to check printheads The printer is telling you to load media so it can perform the printhead check. Load media to pr oceed with printhea d chec k. Load sheet for calibration The printer is r eady to perform the accuracy calibration procedur e, but m edia is not present. Load m[...]

Front -Panel Mess ages Message Explanation s and Actions 12-9 Misposition ed Reload sheet The sheet media is mispos itioned. Remove and r eload the sheet. MISSING INK SYSTEM Inst all → One or more ink systems are missing. Pr es s ↓ or the Replace Ink System key to install the ink systems in or der to print with your print er . Mixed ink sy st e[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-10 Open window to access printheads Y ou are doing an ink system replacement. Open the window to access the pr intheads. OUT OF INK ■■■❏ → T he printer ha s detected that the amount of ink in the ink systems indicat ed by one or more flashing squares, is belo w acceptabl e limits[...]

Front -Panel Mess ages Message Explanation s and Actions 12-11 Printhead check cancelled → The printhead check procedu re has failed, or the printer has detected a fault that stops the procedure f rom completing. Subsequent m essages will e xplain the error furth er: ■ “Replacement of lens cover recommended” — Y ou should c hec k the sect[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-12 Printhead failure ■■❏■ → The printheads indicated by flashing s quares ha v e failed, either dur ing printhead initialization or dur ing printing. The printer m ay ha ve detected an unusual electrical or thermal signal from the printhead that may require attention. The mos t l[...]

Front -Panel Mess ages Message Explanation s and Actions 12-13 Remove all ink cartridge(s) Y ou hav e selected the option Utilities / T ransport m ode of the f ront-pane l menu, and opened th e left door when inst ructed. The printer is ins tru ctin g you to r e move all th e ink cartridges. Remove all printheads Y ou hav e selected the option Util[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-14 Replace printhead(s) Close w indo w Y ou are in the ink system rep lacement p rocess, and lifted the wind o w when instructed. The printer is waitin g for you to r eplace a printhead, or you can close the win dow without making any c hange s. (If you have per s istent pr oblems, see If [...]

Front -Panel Mess ages Message Explanation s and Actions 12-15 Sheet misaligned Reload sheet Sheet media is ske wed. Remove it and r eload it so that the left and righ t edges being loa ded into the printer ar e squar e . The leadi ng edge m ust als o be str aight. Sheet required for calibration Y ou ha ve started an accuracy calibration check b ut[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-16 System error XXXXXX An internal error ha s occurred and a s ystem error numb er is displayed. Pr es s Enter ; this may clear the er r or and allow you to con tinue. If you cannot continue, turn off the printer , and then turn it on again. If yo u still see the system err or message , r [...]

Front -Panel Mess ages Message Explanation s and Actions 12-17 ST A TUS Messages trim edge → continue → The T ak e Up Reel is turned on and you are about to load th e media onto it, you no w hav e the option of trimming the edge or to continue. Y o u only need to trim the edge if the media was dam aged in the loading pr ocess or is not straight[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-18 ST A TUS Aligning printheads The printer is printing a pattern to align the printheads. W a it until the pattern has been p rin ted . ST A TUS Calibrating The printer is performing the accurac y calibration check. W a it until the printer has finished the check. ST A TUS Calibrating col[...]

Front -Panel Mess ages Message Explanation s and Actions 12-19 ST A TUS Initializing The printer is doing an inter nal check on po wer-up. W a it until the printer has finished ini tial izing. ST A TUS Ink dryi ng (xx m x xs) The ink on your print is drying. W a it befor e r emoving the print. If you r emove it befor e the indicat ed time has passe[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-20 ST A TUS Pau se d Y ou have pre sse d the Pa us e k ey . The printer will remain paused until you press the Pause key ag ain. Pr es s the Pause key agai n when you are ready . ST A TUS Printing Th e printer is printing. W a it for the printing to comp lete. ST A TUS Printing (Special) T[...]

Front -Panel Mess ages Message Explanation s and Actions 12-21 ST A TUS W ai ti ng nes t Nesting is turned on. The printer is waiting for another print to nest. Send the print er an o ther file for printing. Message Expl anation and Action[...]

Front-Pan e l Mess ages Message Explanations and Actions 12-22[...]

13-1 Refer ence 13 Printer Specification s 13-2 Interface Specificat ions 13-10 Interface Cables 13-1 1 Regulat or y Noti ces 13-12 Declaration of Con formity 13-16 Ordering Acc essories 13-18[...]

Reference Printer Specifications 13-2 Printer Specifications Function al Speci fication s Ink syst ems HP DesignJet CP Ink System: (Supplied with printer) HP DesignJet CP Ink System UV : (Can be ord ered s epar atel y ) Four: yellow , cyan, mag enta and black. 600 dpi , 240 nozzl e, 7.5kHz. Each color cartrid ge contains 410 ml of usa b le in k. Fo[...]

Refere nce Printer Specifications 13-3 Margins Normal Smaller (roll media only) Extend ed (r oll me dia only)( default) Using CP ink systems (Imaging) Leading edge: T rai lin g edge : Sides: 19 mm (0.7 5 in) 17 mm (0.6 7 in) 15 mm (0.5 9 in) 10 mm (0.3 9 in) 10 mm (0.3 9 in) 15 mm (0.5 9 in) 29 mm (1.1 4 in) 27 mm (1.0 6 in) 15 mm (0.5 9 in) Using [...]

Reference Printer Specifications 13-4 Memory Spe cifications Memory (2500C P only) 36 MB RAM (stand ard) 4.3 Gb Hard Disk Can be expanded up to 68 (+4) MB RAM Memory (2000 CP o nly) 8 MB RAM (s tandard) Can be expanded up to 68 (+4) MB RAM Printing Sp ecifica tions 3M ™ MCS ™ W arranty for Grap hics Pr oduced on HP DesignJet CP Printer s Graphi[...]

Refere nce Printer Specifications 13-5 Printer Power Specificati ons Source 100- 240 V ac ± 10%. Autora nging. Freq uency 50-60 Hz Current 2 Amp m aximum Consumptio n 120 W atts maximum Energy S tar rating (USA) Maximum power in idle state: 45 watts. T ake Up Reel Power Specifications Source 100- 240 V ac ± 10%. Autora nging. Freq uency 50-60 Hz [...]

Reference Printer Specifications 13-6 Envir onmental Speci fications Environmental Operating Range Optimal print quality: 15 ° C to 30 ° C (59 ° F to 86 ° F) Sta nda r d: 15 ° C to 35 ° C (59 ° F to 95 ° F)(except glossy m edia: 15 ° C to 30 ° C (59 ° F to 86 ° F) Operatin g Relativ e Humidity : 20% to 80% Nonconden sing S torage ranges[...]

Refere nce Printer Specifications 13-7 Printer EMC (ElectroMagneti c Compatibility) Speci fications Canada Can adi a n Dep artm ent o f Comm u nic atio ns, R a dio I nt erf erenc e Re gulat ion s Class B 1 compliant. European Unio n 89/336/EEC EMC Directive complian t. Meets EN 55 022 Class B 1 emission limits, prEN 55024- 2 ESD, prEN 55024-3 R adi[...]

Reference Printer Specifications 13-8 Printer Safety Sp ecifi cations Informat i on T ec hnology Equi p ment (ITE), Movable, Class I, Pluga ble T ype A , Installation Category II, Pollution Degree 2. For indo or contro lled of fice environ ments use. Canada Canadian Stand ards Association “Certif ied” ITE, CSA C22.2 No.9 50 European Unio n 73/2[...]

Refere nce Printer Specifications 13-9 Printing Area (= Media Size Minus M a rgins) Medi a Size (and Orientat ion of Media ) Printing Area (Width x Height) by Orienta tion of Drawing inches millim eters landscape portrait landscape portrait ANSI media A A B B C C D D E (portrait) (landscape) (portrait) (landscape) (portrait) (landscape) (portrait) [...]

Reference Interface Specifications 13-10 Interface Sp ecification s Below are the parallel int erface specifications. For specifications of t he HP JetDirect Print Serv er (Network Interface), see the JetD irect Prin t Serve r doc umentat ion su pplie d with this p rinte r . For specif icati ons of the Optional HP JetDirect Print Server (Net work I[...]

Refere nce Interface Cables 13-11 Interface Cabl es The following cab les are recommended for optimum performance and electromagnet ic compati bi lit y: Cable s fo r Maci nt osh Co mput er s Interface type (Computer) HP part number Cab le lengt h Connector ty pe at computer end of cable Serial (RS 422) Int erface (Apple Macintosh Plus, SE, II Serie[...]

Reference Regulator y Notices 13-12 Regulatory Noti ces T o Obtain a Material Safety Data Sh eet (MSDS) Y ou can obt ain current Ma terial Safety Da ta Sheets for th e ink systems use d in the printer ( HP part n umbers for Imag ing inks: C1 806A [blac k], C1807A [c yan], C1808A [magent a] and C180 9A [yello w]) (HP par t numbers fo r UV Pigmente d[...]

Refere nce Regulatory N otices 13-13 CAUTION Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipmen t not expr es sly appr oved by the Hewle tt-Packard C ompany , may cause harmful interfer ence and void the FCC autho rization to op erate this equipmen t. NOTE: This equipme nt has been t ested and found to comply wit[...]

Reference Regulator y Notices 13-14 Normes de sécuri té (Canada) L e présent a ppareil numéri que n'émet p as de bruits radioélec triques dépassan t les limites ap plicable s aux apparei ls numérique s de Classe B prescrites dans le réglemen t sur le brouillage r adioélectr ique édic té par l e Ministé re des Communications d u Ca[...]

Refere nce Regulatory N otices 13-15 VCCI Class A and class B (Japan) Korea n EMI statement Ta i w a n e s e E M I statement Te l e - communication s General App roval (UK) T elecommunicat ions S tatement The HP DesignJe t 2500C P an d 200 0C P pr int er s, model s C 470 3A and C47 0 4A, are approved under Approva l Number NS/ G/1234/ 5/100003 for [...]

Reference Declaration of Conformity 13-16 Declaration of Conformity DECLARA TION OF CONFORMITY according to I SO/IEC Guide 22 and EN 45014 Manufa cturer’s Name: Manufa cturer’s Address: Hewlett-Packard Española S.A. Barcelona Divisi on A venida Graells, 50 1 08190 S ant Cugat d el V alles HP DesignJ et 25 00CP and 2000CP I nkjet Pri nters decl[...]

Refere nce Declaration of Confo rmity 13-17 Declaration of Conformity DECLARA TION OF CONFORMITY according to ISO/IEC Guide 2 2 and EN 4501 4 Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Española S.A. Barcelona Division A venida Graells, 501 08190 San t Cuga t del V alles HP T ake Up Reel declares that the pr oduct Pr oduct Nam[...]

Reference Ordering Accessories 13-18 Ordering Ac ce ssor ies Item HP Part Number Cables See Page 13-1 1 T ake U p Reel C6246A Documentation User’ s Guide and Quick Reference Gu ide Chinese English French German Japanese Italian Korean Portugues e Spanish T aiwanese C4704-6 0300 C4704-6 0301 C4704-6 0305 C4704-6 0304 C4704-6 0308 C4704-6 0307 C470[...]

Refere nce Ordering Accessor ies 13-19 T o ac hieve the b est perfor mance from your printer , we reco mmend you on ly use genuine Hewlet t-Packard accessori es and supplies, wh ose reliability and performance h ave been t horoughly t ested to giv e trouble-fr ee performance. F or Example: ■ HP drivers a re developed t o support al l the la test [...]

Reference Ordering Accessories 13-20 HP-GL/2 and H P R TL Programming Information The HP-GL/2 and HP RTL R efer ence Guide provides co mplete explanations a nd examples of t he HP-GL/2 and HP R TL graphi c and inter facing in structi ons. If you are writ ing an HP-GL/2 or R TL drive r for your p rinter , you will find thi s guide an invalua ble sou[...]

Refere nce www.designjet-online.hp.com 13-21 www .designjet-online.hp.c om Dir ect acce ss to HP and the information you want, when you need it. Re gister now! HP DesignJet Online is a free, web-ba sed "user club" exclusive to HP DesignJet users. Having reg istered, the user h as unrestricted access to a range of useful services, the emph[...]

Reference www.designjet-onlin e.hp.com 13-22[...]

Glossary G-1 Glossary 14 ac Alte rnat ing c urrent . ANSI size An American standard med ia size; e.g. D, E applica tion The software yo u use to cr eate your dr awings. font. The bla c k metal ba r inside the prin ter , which holds the medi a in place. Cent ronics A standard for the p arallel interface between computer and device. clippi ng Losing [...]

Glo ssa ry G-2 HP-GL/2 One of Hewlett-Packard’ s standard graphics languages f or plotte rs and print ers. Produc es vector data. Newer than HP-GL. I/O Input/ output The transmission of data between a comp uter and a device. inked ar ea The smallest rectangle th at contains all the content o f the draw in g, while ma intaining its relative dimens[...]

Glossary G-3 PostScri pt A standard pag e-markup lan guage, commonly used by graph ics and desktop p ublishin g software applica tions. queu eing Placing each print recei ved by the devi ce into memory for pr ocessing wit h other pri nts. raster A method for def ining an i mage, in term s of dots rather than line s. Raster data typically needs more[...]

Glo ssa ry G-4[...]

Index I-1 Index 15 A accessories and supplies how to o rder 13- 20 Accuracy 5-8 accuracy calib ration 8-6 acoustic specifications 13-6 acti o n keys 2-4 additional information, configu rati on 11- 26 adjusting page s ize 5-4 non- PostS cript f iles 5- 6 PostScript files 5-5 automatic cutting 5-14 B band ing 1 1-11 color misalignment 11-1 5 media ad[...]

Index I-2 fit to page 5-21 fonts print 2-1 2 front p anel 2-2 acti o n keys 2-4 disp l ay se c tion 2 -3 print mo de keys 2-4 status li ghts 2-5 usin g 2-1 fron t-pa nel displ ay types of information 2-2 8 front- panel key p roblems 11-5 1 front- panel mess a ge pr obl ems 11 -51 front- panel prob lems 11-5 1 front- panel sett ings changin g 8-5 G [...]

Index I-3 material safety d ata sheet (MSDS ) 13-12 matte paper 3-8 matte prints 11-5 Media Installing a new roll 3-32 Lami nati ng 3-5 Load ing 3 - 13 Unloading 3-42 media 9-8 caring f or 3-12 compensating for badly cut 3-43 incorrectly positi oned 11-28 loading a new roll 3-32 misaligned 11-2 8 suppor ted types 3-4 unused 3 -12 media handli ng pr[...]

Index I-4 PostScr ipt scalin g 5-20 fit to page 5-21 power spec ifica tions 13-5 pres entat i on 3- 8 print appearanc e controlling 6-2 print cl ipped 11 -47 print mar gins usi ng opaque vi nyl 5- 14 print mo de keys 2-4 print pr oblems diagno sis 11- 7 print quality changin g 6-16 combinations with m edia types 3-10 setting s 6-14 print resolut io[...]

Index I-5 suppor ted media ty pes 3-4 switching between color and monoc hrome 6- 11 system e rror 11 -52 T Take Up Reel Core chan ging 3-35 Load ing 3 - 19 Medi a W eight 3- 24 Panel 3 -23 probl ems 11-53 Turning o n the Take Up Reel 8- 12 Unloading 3-26 test media 9-8 test media selection 9-7 test print custom media test print 9-8 test the printer[...]

Index I-6[...]

-33 Please Give Us Y our Fe edback on the Quality of This Documentation If mailing to the addr ess in the USA (see over), fi ll out t his sh eet. If mailin g to the ad dre ss in Spain, fill out the ot her sheet. Alternativel y , you can fax this form to: USA (1) 619 655 6640, Attn: HP DesignJet Marketing Dept. or Spain (34) 93 58 2 28 48, Attn: Lea[...]

-34 Thank you NO POST AGE NECESSAR Y IF MAILED IN THE UNITED ST A TES BUSINESS REPL Y MAIL FIRST CLASS MAIL PERMIT NO. 24343 SAN DIEGO, CA POST AGE WILL BE P AID BY ADDRESSEE HP DesignJet Ma rketing Center Hewlett-Pack ard Company Buil d ing #7 16399 W est Bernado Dri ve San Dieg o, CA 92127 U.S.A. Any comments? Fold here and then sta ple or tape t[...]

-35 Please Give Us Y our Feedback on the Quality of This Documentation If mailing to the addr ess in Spain (see over), fill out this sheet. If mailing to the add ress in the USA, fill o ut the ot h er sheet. Alternatively , you can fax this form to: USA (1) 61 9 655 6640 , Attn: HP DesignJet Marketing Dept. or Spain ( 34) 93 582 1400, Attn: Learnin[...]

-36 Hewlett-Packard Co mpany Barcel on a Division Attn: Le arni ng P r oduct s Dept . A vda. G rae lls , 501 08190 Sant Cugat d el V allès Spain Any comments? Fold here and then staple or t ape the ends toge ther[...]

1 3M ™ MCS ™ W arranty for Graphics Produced on HP DesignJet CP Printers Graphics made with 3M ™ Changea ble Opaque I maging Media 85 22CP , HP DesignJet CP In k System UV and 3M Luster Overl aminate 8519C P or 3M Matte Overl aminate 85 20CP , by 3M TIJ Graphics C ertifi ed Fabricat ors on HP DesignJet CP printers and according to manufacture[...]

3M ™ MCS™ Warranty for Gr aphics Prod uced on HP D esignJet CP Printers -2[...]

Hewlett-Packard Limited W arranty S tatement HP Product Duration of Limite d W arranty Software: 9 0 Day s Ink Cart ridges: 90 D ays Printheads: 90 D ays Prin te r an d Rela ted HP H ardw a r e: 1 Y ear A. Extent of Limited W arranty 1. Hewlett -Pac ka rd (HP) wa rr a nts to the en d-user custom er th at the HP produc ts spe ci fied a bove will be [...]

Manual Pa rt Number:C 4704-902 41 English Print ed in Europe This manual has been print ed on chlori ne-free paper[...]