HP (Hewlett-Packard) 2100 manual

® HP OmniBook 2100/3000/3100 Service Manual[...]

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ii HP OmniBook 2100/3000/3100 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty o[...]

HP OmniBook 2100/3000/3100 iii Contents 1. Product Information .................................................................................................. 1-1 Features and Operation ......................................................................................................... ......... 1-2 Turning the OmniBook On and Off .........[...]

iv HP OmniBook 2100/3000/3100 Figures Figure 1-1. OmniBook - Front View .............................................................................................. ...... 1-2 Figure 1-2. OmniBook - Side View ............................................................................................... ...... 1-2 Figure 1-3. OmniBook - Back View[...]

HP OmniBook 2100/3000/3100 v Table 2-2. Required Equipment .................................................................................................. ......... 2-2 Table 2-3. Recommended Screw Torques ........................................................................................... 2-2 Table 2-4. Hard Disk Drive Replacement Part N[...]

vi HP OmniBook 2100/3000/3100 Introduction This service manual provides reference information for the HP OmniBook 2100/3000/3100. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of these products. The manual is designed as a self-paced guide. It is intended to train you to install, configure, [...]

HP OmniBook 2100/3000/3100 Product Information 1-1 1 Product Information The HP OmniBook 2100/3000/3100 represents a category of HP notebook computers featuring the latest mobile technologies. They use high-speed Intel Pentium processors with MMX technology and Pentium II processors, large 12.1-inch and 13.3-inch displays, and high-capacity hard dr[...]

1-2 Product Information HP OmniBook 2100/3000/3100 Features and Operation The following three illustrations point out the main external features of the computer. They are followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2. Figure 1-1. OmniBook - Front View Figure 1-2. OmniBook - Side View Microphone S[...]

HP OmniBook 2100/3000/3100 Product Information 1-3 Figure 1-3. OmniBook - Back View Table 1-2. Product Comparisons OmniBook 2100/3100 OmniBook 3000 OmniBook 4100 OmniBook 7100 Processor * Pentium II (266 or 233 MHz), or Pentium (266, 233, or 200 MHz) with MMX technology. 512- KB burst-synchronous L2 cache. Pentium (266, 233, or 200 MHz) with MMX te[...]

1-4 Product Information HP OmniBook 2100/3000/3100 Turning the OmniBook On and Off • On. Press the blue power button to turn on the OmniBook. • Standby. The display turns off automatically if the computer is inactive for about 2 minutes. • Suspend. Click Start, Suspend (Windows 95) or press the blue power button briefly (about 1 second) to su[...]

HP OmniBook 2100/3000/3100 Product Information 1-5 Checking the Status of the OmniBook The OmniBook status panel, located above the keyboard (on the icon PCA), contains indicators that show the current status of the OmniBook. The indicators in the status panel show keyboard status, drive status, and power status. Table 1-4. Status Panel Indicators [...]

1-6 Product Information HP OmniBook 2100/3000/3100 The green power light in the hinge area (located on the icon PCA) indicates the power state. The green lights on the main battery or secondary battery indicate its charge level. Table 1-5. Indicator Lights (Icon PCA and Battery) Light Meaning OmniBook 2100/3100: Power Light Steady green light Blink[...]

HP OmniBook 2100/3000/3100 Product Information 1-7 Resetting the OmniBook 1. Use a pen or a straightened paper clip to push the system-off button in the hole on the back panel. (The switch is on the motherboard.) –or– Press the blue power button until the display shuts down. (The switch is on the icon PCA.) 2. After the computer shuts down, pre[...]

1-8 Product Information HP OmniBook 2100/3000/3100 System Resources Below are default values for system resources. To see other, non-default possibilities, use the BIOS Setup utility (see page 3-23), which lists port and audio device configurations in the System Devices menu. The tables in this section show typical resource usage as set up by the O[...]

HP OmniBook 2100/3000/3100 Product Information 1-9 Table 1-9. System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk (primary IDE controller) 200-207 OmniBook 3000: Joystick 220-22F Crystal sound 376 Internal CD-ROM drive (secondary IDE controller) 378-37F LPT1 (printer port) 388-[...]

1-10 Product Information HP OmniBook 2100/3000/3100 Specifications The following tables list specifications for the OmniBook and its accessories. Table 1-11. HP OmniBook 2100/3000/3100 Specifications Physical Attributes OmniBook 2100/3100: 12-Inch Display Size: 29.9 × 23.7 × 4.6 cm (11.7 × 9.2 × 1.8 in) closed. Weight: 2.9 kg (6.4 lb). 13-Inch [...]

HP OmniBook 2100/3000/3100 Product Information 1-11 Audio System 16-bit, Sound Blaster Pro-compatible. Stereo sound via two built-in speakers. Built-in microphone. Line-in, line-out, and microphone-in. 3D enhanced audio. MIDI support with optional port replicator (OmniBook 3000 only). Keyboard and Pointing Device 87/88-key touch-type full-size QWER[...]

1-12 Product Information HP OmniBook 2100/3000/3100 Major ICs OmniBook 2100/3100: CPU: Intel Mobile Pentium or Pentium II. South Bridge: PIIX4. Video: NeoMagic NM2160 (NMG4). Audio: Crystal CS4237B. CardBus: TI PCI1220. Keyboard controller: National PC87570. Super I/O: SMC 669FR. OmniBook 3000: CPU: Intel Mobile Pentium. South Bridge: PIIX4. Video:[...]

HP OmniBook 2100/3000/3100 Product Information 1-13 Accessory Description OmniBook Compat. 2100/3100 3000 4100/7100 Power Options F1377A 45-watt ac adapter • F1379A Automobile adapter • F1382A Standard lithium-ion battery pack (primary) •• F1383A Secondary lithium-ion battery pack (plug-in module) •• F1454A 60-watt ac adapter •• F14[...]

1-14 Product Information HP OmniBook 2100/3000/3100 Internal Design The motherboard PCA is the central component of the OmniBook design. It plays a role in virtually all system functions. The CPU module (MMO) and all other subsystems connect to the motherboard. The following figure shows the connections among the replaceable electrical modules. As [...]

HP OmniBook 2100/3000/3100 Product Information 1-15 Table 1-13. Functional Structure Function Modules Roles Bootup CPU module Motherboard System BIOS IC** Keyboard BIOS IC** Floppy disk drive Hard disk drive Main processor (MMO). Primary system circuitry. Code for basic system functions. Code for keyboard functions. First source of disk-based start[...]

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HP OmniBook 2100/3000/3100 Removal and Replacement 2-1 2 Removal and Replacement This chapter tells you how to remove and replace the following components and assemblies. The ones marked by • are user-replaceable. Table 2-1. Removal Cross-Reference • Battery (page 2-3). Bezel, display (table on page 2-31). Bracket, display (page 2-16 and 2-18).[...]

2-2 Removal and Replacement HP OmniBook 2100/3000/3100 Table 2-2. Required Equipment • Small Phillips screwdriver, preferably magnetized. • 5 mm hex driver. • Pointed knife or probe. • Three small flat-blade screwdrivers (or equivalent tools for prying). • IC insertion/removal tool. Table 2-3. Recommended Screw Torques Screw Thread Size T[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-3 Removing the Main Battery (User-Replaceable) The main battery is located under the right corner of the palmrest. To remove a secondary battery (an accessory plug-in module), see the next topic below. WARNING Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or expl[...]

2-4 Removal and Replacement HP OmniBook 2100/3000/3100 Removing a Plug-In Accessory Module (User-Replaceable) Note Plug-in accessory modules have no repairable components. A defective module must be exchanged. Required Equipment • None. Removal Procedure 1. Slide the safety latch for the plug-in slot into its recess. 2. Slide and hold the release[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-5 Removing the Hard Disk Drive (User-Replaceable) Table 2-4. Hard Disk Drive Replacement Part Numbers Description Part Number Exchange OmniBook Part Number 2100 3100 3000 Drive, hard disk (2.1GB, 9.5mm, IBM) * 0950-2801 F1385-69100 •• Drive, hard disk (2.1GB, 12.7mm, Toshiba) 0950-2836 F1350-[...]

2-6 Removal and Replacement HP OmniBook 2100/3000/3100 4. If you are installing a new hard drive that does not have a plastic case, you can remove the case from the old hard drive: • Remove the four screws from the sides of the case. • Remove the top shield from the drive and swing out the free end of the hard drive about 90°, then gently pry [...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-7 On any computer that has a CD-ROM drive, run makesupp from the OmnibookDriversHputils directory on the OmniBook Recovery CD. On any computer with World Wide Web access, download the Support Utility software package from the OmniBook website (see page vi). Follow the instructions provided. 2.[...]

2-8 Removal and Replacement HP OmniBook 2100/3000/3100 Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove the hard disk drive (see page 2-5). 3. Slide open the RAM cover about 3 mm, then lift off the cover. Note For an OmniBook 3000, if the RAM cover does not have a Mylar insulator on the inside, replace the c[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-9 Replacing Small Parts (User-Replaceable) The following small parts are user-replaceable. Table 2-6. Replacing Small Parts (User-Replaceable) Part Replacement Procedure Cover, BIOS On the bottom of the unit, insert a small flat-blade screwdriver into the slot at the edge of the BIOS cover and pr[...]

2-10 Removal and Replacement HP OmniBook 2100/3000/3100 5. Pry out and pop up the right end of the icon window cover at the plug-in module slot, then pop off the cover. Figure 2-7. Removing the Hinge Covers and Icon Window Cover 6. Remove the icon PCA by doing the following: • Unplug the IR/icon cable near the right end of the icon PCA. • Remov[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-11 Figure 2-8. Removing the Icon PCA and Display Assembly Reassembly Notes • After connecting the inverter/MB cable from the right hinge, carefully dress the wires into the cutout and support in the top case. Caution • For a 12-inch display, tuck the excess length of the LCD flex cable under [...]

2-12 Removal and Replacement HP OmniBook 2100/3000/3100 Note If the hook on the display assembly does not latch securely into the bottom case, do the following: • Check the display latch in the bottom case. If the right edge is chipped or broken, replace the latch—see the table on page 2-31. (Service note 3000-04A.) • Open the display about 1[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-13 3. Open the display fully. 4. Slide off the two plastic hinge covers about 5 mm, then lift them off. Use your finger or a small tool to push outward next to the hinge. 5. Pry out and pop up the right end of the icon window cover at the plug-in module slot, then pop off the cover. Figure 2-9. R[...]

2-14 Removal and Replacement HP OmniBook 2100/3000/3100 7. Starting at the left side of the display, use your fingers to gently pull the display bezel toward the edge of the display case until the snaps release. As the snaps release, work your way up the left side, across the top, and down the right side—until only the bottom edge is attached. Fi[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-15 Figure 2-11. Removing the 12" LCD Module Figure 2-12. Removing the 13" LCD Module Screw, M3×6mm (4) LCD Module EPE Foam (may be 3 pieces) LCD Flex Cable Screw, M3×5mm (4) LCD Module LCD Flex Cable[...]

2-16 Removal and Replacement HP OmniBook 2100/3000/3100 Reassembly Notes Caution Be sure to replace the LCD module or other display components with compatible parts. Components may be damaged if compatible parts are not used. See the table above. • Secure the LCD flex cable to the LCD module with a piece of Kapton tape next to the LCD connector. [...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-17 Figure 2-13. Removing a 12" Display Case and Display Bracket Reassembly Notes Caution Be sure to replace display components with compatible parts. Components may be damaged if compatible parts are not used. See the table on page 2-12. • The inverter PCA fits onto the two plastic pins in[...]

2-18 Removal and Replacement HP OmniBook 2100/3000/3100 Removing a 13" Display Case or Display Bracket (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver, preferably magnetized. • Pointed knife or probe. • Three small flat-blade screwdrivers (or equivalent tools for prying). Removal Procedure 1. Unplug[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-19 Figure 2-14. Removing a 13" Display Case and Display Bracket Reassembly Notes Caution Be sure to replace display components with compatible parts. Components may be damaged if compatible parts are not used. See the table on page 2-12. • Before you install the display bracket, secure the[...]

2-20 Removal and Replacement HP OmniBook 2100/3000/3100 Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver, preferably magnetized. Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove the floppy drive or other plug-in module (see page 2-4). 3. Open the [...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-21 Figure 2-16. Removing the Keyboard Reassembly Notes Important After inserting the keyboard into the case, make sure the back edge of the keyboard is underneath the four plastic tabs on the case–you should see a small gap between the front of the keyboard backplate and the top case. Hint: Ins[...]

2-22 Removal and Replacement HP OmniBook 2100/3000/3100 2. Remove these additional assemblies: • Floppy drive or other plug-in module (see page 2-4). • Hard drive (see page 2-5). • Display assembly (see page 2-9). • Keyboard (see page 2-20). 3. Remove the heatsink by doing the following: • Remove the three recessed screws from the heatsin[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-23 4. Unplug the speaker/touch-pad cable from the motherboard so the cable is free. (See the picture below.) 5. Turn the unit bottom side up and remove the five bottom case screws. Two of the five screws are hidden at the front corners inside the battery and hard drive slots. 6. Turn the unit fac[...]

2-24 Removal and Replacement HP OmniBook 2100/3000/3100 7. Lift up along the back edge of the top case until that edge is free. 8. Place your thumbs on the front of the bottom case and your fingertips wrapped around the back of the palmrest. Lift the back of the top case about 4 cm, then gently but firmly pinch the case forward—until the four sna[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-25 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver, preferably magnetized. • 5 mm hex driver. Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove these additional assemblies: ?[...]

2-26 Removal and Replacement HP OmniBook 2100/3000/3100 Caution Use care when removing or installing the USB PCA. Otherwise, you could damage the mating pins on the motherboard. 5. Remove the screw from the USB PCA, then unplug the PCA from the motherboard by lifting the front edge. 6. Remove the three screws (one inside the hard drive opening) and[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-27 Reassembly Notes Note: Installing a New Motherboard • Caution: Replace the motherboard with one containing a BIOS IC that is compatible with the CPU module—see the table starting on page 4-3. Alternatively, reuse the BIOS IC from the original motherboard. • Transfer these PCAs from the o[...]

2-28 Removal and Replacement HP OmniBook 2100/3000/3100 • Before you install the top case and heatsink, check the screw holes at the front corners of the CPU module: If two screws were previously installed, install them again. (You install the back-left screw after you install the heatsink.) If no screws were installed in the front corners of the[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-29 Installing New Regulatory and Serial-Number Labels — OmniBook 3000 1. Attach the regulatory label in the recess in the bottom case. The bottom of the label goes toward the front of the case. 2. Looking at the serial number on the unit’s original bottom case, create a replacement serial num[...]

2-30 Removal and Replacement HP OmniBook 2100/3000/3100 Figure 2-23. Removing a BIOS IC Reassembly Notes Caution • Replace the BIOS IC with one that is compatible with the CPU module—see the table starting on page 4-3. • Align the IC with the slot in the socket. The IC is keyed to fit correctly. If you insert the IC backward, the IC or mother[...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-31 Removing Other Components (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Pointed knife or probe (for display components). • 5-mm hex driver (for bottom case components). Removal Procedure 1. Unplug the ac adapter, if present, and remove the batt[...]

2-32 Removal and Replacement HP OmniBook 2100/3000/3100 Component Removal Procedures Additional Steps Cable, LCD flex (13-inch display) Plug-in module (page 2-4). Display (page 2-9). LCD module (page 2-12). Reassembly Notes: The cable should protrude about 6 cm from the hinge. Secure the LCD flex cable to the display bracket with a piece of Kapton [...]

HP OmniBook 2100/3000/3100 Removal and Replacement 2-33 Component Removal Procedures Additional Steps Latch, Display (or Spring) Plug-in module (page 2-4). Hard drive (page 2-5). Display (page 2-9). Keyboard (page 2-20). Top case (page 2-21). To remove, lift the left corner. Reassembly Notes: Put the spring on the latch shaft, then insert the shaft[...]

2-34 Removal and Replacement HP OmniBook 2100/3000/3100 Component Removal Procedures Additional Steps PCA, USB Plug-in module (page 2-4). Hard drive (page 2-5). Display (page 2-9). Keyboard (page 2-20). Top case (page 2-21). Motherboard, but only until the USB PCA is removed (page 2-24). The motherboard does not have to be removed. Plate, Lock Plug[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identifying faulty modules: • Troubleshooting information Troubleshooting the problem (page 3-2). Verifying the repair (page 3-3). Sugge[...]

3-2 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below. Figure 3-1. Basic Troubleshooting Steps Troubleshooting the Proble[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-3 • Separate Problems. If there is more than one symptom, separate them into distinct problems. • Consider Causes. Keep in mind possible causes for each problem. Use the diagnostic tools and troubleshooting suggestions to help find possible causes. The OmniBook diagnostic program is t[...]

3-4 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic Tools Function OmniBook Diagnostics Power-On Self-Test Sycard PCCtest 450 DMI/TopTools ‡ (if installed) BIOS Setup Bootup Tests Describes (SafeTools) Configures Processor Tests (System menu) Tests Describes (AssetTools) Me[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-5 If you can’t isolate the cause of a problem using the diagnostic tools, you can use the suggestions in the following table to help find the problem. Table 3-2. Troubleshooting Suggestions Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments To help det[...]

3-6 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Password has been forgotten Verify proper ownership, then follow the removal procedure with the owner and log the appropriate data—see page 5-1. An OmniBook 3000 may have to be shipped to an HP servi[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-7 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments White display Adjust display brightness. LCD module. Inverter PCA. LVDS PCA. Erratic display LCD cables or connections. LCD module. Bright or missing pixels or lines See quality statement on page 5-2. [...]

3-8 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Floppy drive General problems Check floppy drive contacts. Try using alternate connection (with or without floppy cable). Check settings in BIOS Setup. Floppy drive or contacts. Floppy cable. Motherboa[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-9 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments OmniBook 3000 has certain audio functions that do not work Audio PCA (rev 1.0). For an OmniBook 3000 with serial number TW745... or lower, replace the audio PCA if it is marked rev 1.0 on the corner of[...]

3-10 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments PCMCIA Setup problems Make sure Card Executive is installed for Windows NT. If the card requires an IRQ, check that there is one available. Check for conflicts or refresh the device list in Device Man[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-11 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Computer pauses or runs sluggishly May be normal Windows behavior (background processing can affect response time). If the hard disk has spun down to conserve power, it can take several seconds to spi[...]

3-12 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the OmniBook: • OmniBook hardware diagnostic program (page 3-12). • Power-on self-test (page 3-17). • Sycard PCCtest 450 PC Card (page 3-17). • Desktop Managemen[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-13 • On any computer with a CD-ROM drive, run diaginst from the OmnibookDriversHputils directory (OmniBook 2100/3100) or OmnibookDmiHpdiags directory (OmniBook 3000) on the Recovery CD for the computer model you are repairing. • On any computer with World Wide Web access, downlo[...]

3-14 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 12. Optional: Check the log. On any computer, open the HPSUPPT.TXT log file on the diagnostic disk using Notepad or other text editor. It contains a hardware summary and a list of all test results and errors. Note that the serial and parallel port tests are more thorough if you connect[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-15 0120h - 0150h For 00FFFFFFh (OmniBook 3000) or 01FFFFFFh (OmniBook 2100/3100) and below, replace the motherboard. Above that value, replace the corresponding RAM board (each 01000000h represents 16MB). 0160h Address bus short. Remove any RAM boards and rerun the test. Check the CPU mod[...]

3-16 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 0603h For the external loopback test, make sure the loopback connector is installed and constructed properly. For the external or internal loopback test, replace the motherboard. 0604h - 0605h Replace the motherboard. 0606h For the external loopback test, make sure the loopback connect[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-17 9009h Do not run this test in Windows. For the one- unit test, replace the motherboard. For the two- unit test, make sure the IR ports on the reflector and test computers are lined up, replace the IR PCA, replace the motherboard. 900Ah Rerun the test. For the two-unit test, make sure t[...]

3-18 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Table 3-5. POST Messages Message Description 0200 Failure Fixed Disk Fixed disk is not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified. 0210 Stuck key Stuck key on keyboard. 0211 Key[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-19 Message Description 02F7: Fail-Safe Timer NMI Failed ServerBIOS2 test error: Fail-Safe Timer takes too long. device Address Conflict Address conflict for specified device. Allocation Error for: device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified [...]

3-20 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Sycard PCCtest 450 CardBus Card (Optional) The PCCtest 450 CardBus Card (version 1.05 required for the OmniBook 2100/3100) available from Sycard Technology is an optional diagnostic tool. It is the only recommended tool that tests the functionality of the PCMCIA slots. It is a Type II [...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-21 Desktop Management Interface (DMI) The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a personal computer. Using DMI, an application program can determine, for example, which hardware and software components are present in a personal comp[...]

3-22 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Hewlett-Packard has developed a number of extensions to DMI to allow the enhanced features of HP OmniBook computer to be managed with DMI, including features such as passwords and tattooing (identifying a computer using a unique string of characters). For full details of the structure [...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-23 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings. It is independent of the operating system. Running the BIOS Setup Utility 1. Close all applications, then shut down Windows and reboot the OmniBook. If necessary, you can press CTRL+ALT+DEL to re[...]

3-24 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Serial Port Sets how the serial port is configured by the BIOS (specified or automatic). Enabled Base I/O address Sets the I/O address and interrupt. 3F8h, IRQ4 (COM1) Infrared Port Sets how the infrared port is configured by the BIOS (specified or automatic). Disabled Mode Sets the ha[...]

HP OmniBook 2100/3000/3100 Troubleshooting and Diagnostics 3-25 Resume If boot security is enabled, sets whether a user password is required when resuming from a suspended state. OB 2100/3100: Enabled OB 3000: Disabled OmniBook 2100/3100: Undock If boot security is enabled, sets whether a user password is required when undocking the OmniBook. Disab[...]

3-26 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100 Exit Menu Save Changes and Exit Saves Setup changes, exits, and reboots. Discard Changes and Exit Discards Setup changes since last save, exits, and reboots. Does not affect Security and date/time changes. Get Default Values Restores default settings, stays in Setup. Does not affect Se[...]

HP OmniBook 2100/3000/3100 Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the OmniBook and the following lists of parts: • OmniBook replaceable parts (page 4-3). • Assembly-component breakout (page 4-6) • Accessory replacement parts (page 4-7). • Part number reference (page 4-8).[...]

4-2 Replaceable Parts HP OmniBook 2100/3000/3100 Figure 4-1. Exploded View Note: 13-inch display shown. To see 12-inch display parts, see chapter 2. * Two screws not present on all units. * *[...]

HP OmniBook 2100/3000/3100 Replaceable Parts 4-3 Table 4-1. OmniBook Replaceable Parts Description Part Number Exchange User OmniBook Part Number Repl. 2100 3100 3000 1 Battery, main (lithium-ion) F1382-60901 Yes ••• 1 Battery, main (nickel-metal-hydride) F1589-60901 Yes •• 2 Bezel, display (12" TFT and DSTN) * F1580-60911 • 2 Beze[...]

4-4 Replaceable Parts HP OmniBook 2100/3000/3100 Description Part Number Exchange User OmniBook Part Number Repl. 2100 3100 3000 21 Drive, hard disk (3.2GB, 12.7mm, Toshiba) * 0950-2854 F1348-69102 • 21 Drive, hard disk (4.0GB, 12.7mm, IBM) * 0950-2671 F1386-69100 ••• 21 Drive, hard disk (4.0GB, 12.7mm, Toshiba) * 0950-2865 F1386-69101 •?[...]

HP OmniBook 2100/3000/3100 Replaceable Parts 4-5 Description Part Number Exchange User OmniBook Part Number Repl. 2100 3100 3000 Lens, IR F1391-60930 ••• Overlay, business card F1580-60937 •• Overlay, serial number 7121-7525 •• 26 PCA, audio * F1580-60950 •• 26 PCA, audio * F1391-60903 • 27 PCA, icon F1391-60911 ••• 28 PCA[...]

4-6 Replaceable Parts HP OmniBook 2100/3000/3100 Table 4-2. Assembly-Component Breakdown Assembly Part Number OmniBook Component Part Number Incl. 2100 3100 3000 Bezel, display (12") F1580-60911 • Bumper, display (2) F1580-60909 No Cover, screw (2) F1391-60923 No Bezel, display (13") F1391-60927 •• Bumper, display (2) F1391-60924 Ye[...]

HP OmniBook 2100/3000/3100 Replaceable Parts 4-7 Table 4-3. Accessory Replaceable Parts Description Part Number Exchange User OmniBook Part Number Repl. 2100 3100 3000 Adapter, ac (45W) F1377-60901 Ye s • Adapter, ac (60W) 0950-2790 Yes ••• Adapter, auto F1379-60901 Yes • Adapter, auto plug (from airline) 5182-5131 Ye s •• Adapter, au[...]

4-8 Replaceable Parts HP OmniBook 2100/3000/3100 Table 4-4. Part Number Reference Part Number Exchange Description User OmniBook Part Number Repl. 2100 3100 3000 Label, regulatory (OB2100) • Label, regulatory (OB3100) • 0515-2699 Screw, M2.5×4mm ••• 0950-2671 F1386-69100 Drive, hard disk (4.0GB, 12.7mm, IBM) ••• 0950-2790 Adapter, [...]

HP OmniBook 2100/3000/3100 Replaceable Parts 4-9 Part Number Exchange Description User OmniBook Part Number Repl. 2100 3100 3000 F1391-60905 F1391-69005 CPU module (MMO), 200MHz Pentium (T) •• F1391-60906 F1391-69006 CPU module (MMO), 233MHz Pentium (T) •• F1391-60907 F1391-69007 LCD module (13" TFT) •• F1391-60908 PCA, inverter (1[...]

4-10 Replaceable Parts HP OmniBook 2100/3000/3100 Part Number Exchange Description User OmniBook Part Number Repl. 2100 3100 3000 F1391-60955 Screw, M2.5×3mm ••• F1391-60956 Screw, M2.5×12mm ••• F1391-60957 Screw, M2.5×8mm ••• F1391-60958 Standoff, TS30HR01 (CPU) ••• F1391-60959 Cable, inverter/MB (13" TFT) • F1391[...]

HP OmniBook 2100/3000/3100 Replaceable Parts 4-11 Part Number Exchange Description User OmniBook Part Number Repl. 2100 3100 3000 F1580-60926 Keyboard, French-Canadian •• F1580-60927 Keyboard, Danish •• F1580-60928 Keyboard, International English •• F1580-60929 Cable, LCD flex (12" Samsung TFT) • F1580-60930 Cable, LCD flex (12&q[...]

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HP OmniBook 2100/3000/3100 Reference Information 5-1 5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. • Service notes and obsolete repair parts. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determin[...]

5-2 Reference Information HP OmniBook 2100/3000/3100 Hewlett-Packard Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect. Most, if not all, TFT displays will exhibit some level of cosmetic imperfection. These cosmetic[...]

HP OmniBook 2100/3000/3100 Reference Information 5-3 Table 5-1. OmniBook 2100/3000/3100 LCD Guidelines (TFT) Type of Imperfection Imperfections Not Allowed NEC 13" TFT, XGA Electrical Imperfections: Bright dots (a) Dark dots (a) • 13 or more single bright dots. • 3 or more double bright dots. • 8 or more single or double dark dots. • 3[...]

5-4 Reference Information HP OmniBook 2100/3000/3100 Table 5-2. OmniBook 2100 LCD Guidelines (DSTN) Type of Imperfection Imperfections Not Allowed Sanyo 12" DSTN, SVGA Imperfections: Spots (a) Lines (b) Polarizer scratches (c) Polarizer dents, bubbles (d) • 5 or more spots 0.2-0.4 mm avg. dia. • 3 or more lines 0-3 mm long and over 0.03 mm[...]

HP OmniBook 2100/3000/3100 Reference Information 5-5 Service Notes and Obsolete Parts Service notes containing important repair information are issued periodically for the HP OmniBook 2100/3000/3100. These notes are available online at the Reseller website—see page vi. The following table lists recent service notes. Much information from these no[...]

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HP OmniBook 2100/3000/3100 Index 1 Index A ac adapters, 1-13 accessories listing, 1-12 replaceable parts, 4-7 adapters (power), 1-13 addresses (I/O), 1-9 Advanced Power Management (APM), 1-10 audio Fn keys, 1-6 problems, 3-8 specifications, 1-11 volume control, 1-6 audio jack cover, 2-32 audio PCA, 2-33 B batteries accessories, 1-13 faulty conditio[...]

2 Index HP OmniBook 2100/3000/3100 activating, 1-4 Fn key, 1-6 status light, 1-6 Hibernate partition, 2-6 hinge (display), 2-32 hinge cover, 2-9 hot keys, 1-6 HP TopTools, 1-11, 3-4, 3-22 I I/O addresses, 1-9 I/O door, 2-9 icon PCA, 2-33 icon window cover, 2-9 ICs BIOS IC, 2-28, 2-29 types, 1-12 indicators. See lights, status panel Intel processors[...]

HP OmniBook 2100/3000/3100 Index 3 electronic, 2-28 label, 2-28, 2-29 service notes, 5-5 Setup utility coverage, 3-4 menus and parameters, 3-23 slots (RAM), 2-7 software (preinstalled), 1-11 sound. See audio specifications, 1-10 Standby mode activating, 1-4 Fn key, 1-6 status light, 1-6 startup problems, 3-5 status lights. See lights status panel i[...]

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1. Product Information 2. Removal and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information Part Number 5967-4741 Printed in U.S.A. 7/98[...]