HP (Hewlett-Packard) 3300/3400 manual

hp deskjet 3300/3400 series printer table of contents notices notices and acknowledgements terms and conventions accessibility using the onscreen user's guide special features getting started printer features power button and light paper tray print cartridges connectivity printing getting started print settings changing default print settings [...]

maintenance replacing print cartridges refilling print cartridges calibrating print cartridges automatically cleaning print cartridges manually cleaning print cartridges maintaining print cartridges maintaining the printer body removing ink for skin and clothing troubleshooting printer is not printing problems with printouts printer light is flashi[...]

notices ● notices and acknowledgements ● terms and conventions ● accessibility ● using the onscreen user's guide 3 3 3[...]

notices and acknowledgements hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard sh[...]

terms and conventions The following terms and conventions are used in the User’s Guide. terms HP Deskjet printers may be referred to as the printer. symbols The > symbol guides you through a series of software steps. For example: Click Start > Programs > Hewlett-Packard > hp deskjet series > release notes to open the Release Notes [...]

For a description of available print options, see print settings. A Printing instructions icon indicates that a description of print options is available in the User's Guide . For example: 6 6 6[...]

accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers,[...]

using the onscreen user’s guide This onscreen User’s Guide is viewed through Adobe Acrobat Reader 4.0 or later. Use the following tools to view and navigate the onscreen User's Guide : ● View Buttons: Click these buttons to change page views: View the page in actual size Fit the page in the window Fit the page width in the window ● Zoo[...]

special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: User friendly: Easy to operate. Lightweight: Small, compact, and easy to set up, store, or carry. Print capability: Single-cartridge printing which allows the printer to operate with only the tri-color print cartridge installe[...]

getting started ● printer features ● power button and light ● paper tray ● print cartridges ● connectivity 10 10 10[...]

printer features The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature. 1. paper tray 2. power button and light 3. print cartridges and print cradle 4. connectivity 11 11 11[...]

power button and light Press the Power button to turn the printer on or off. It may take a few seconds for the printer to turn on after pressing the Power button. 1. Power button Caution! Always use the Power button on the front of the printer to turn the printer on or off. Using a power strip, surge protector, or a wall-mounted switch to turn the [...]

paper tray The flip-up paper tray holds paper or other media to be printed. Unfold the paper tray before printing: 1. Raise the printer cover. 2. Lower the paper tray. 3. Flip out the tray extension. 13 13 13[...]

4. Lower the printer cover. loading paper Print different sizes of media by sliding the paper guide to the right or left. The printer deposits printed pages on the top of the paper tray. The print cartridges must be installed before printing. 14 14 14[...]

print cartridges Two print cartridges can be used with your HP printer: ● black print cartridge ● tri-color print cartridge 1. tri-color print cartridge 2. black print cartridge print cartridge selection print cartridge selection number product number black C8727A tri-color C8728A For installation instructions, see replacing print cartridges . [...]

connectivity The HP printer connects to the computer with a Universal Serial Bus (USB) cable, which is purchased separately. Your computer must be running the Windows 98, Me, 2000, or XP operating system to use a USB cable. For instructions on connecting your printer with a USB cable, see the Setup poster that came with your printer. 16 16 16[...]

printing Click the following topic below to view an explanation of the printer software: ● print settings Click the appropriate topic below to view instructions on printing functions: ● changing default print settings ● printing a document ● using the Print Status box Click the appropriate topic below to view instructions for printing on di[...]

print settings The HP printer is controlled by software installed on your computer. Use the printer software, known as the printer driver , to change the print settings for a document. To change printer settings, open the Printer Properties dialog box. displaying the printer properties dialog box Follow these steps to display the Printer Properties[...]

using the printer properties dialog box The Printer Properties dialog box provides several print options in the Setup tab. setup tab The Setup tab allows you to set these options: 1. Print Quality: FastDraft , Normal , or Best . 2. Paper Type: Plain/Inkjet , Transparency , or Photo Paper . 3. Orientation: Portrait or Landscape . 4. Paper Size: Type[...]

changing default print settings The taskbar icon lets you change the default print settings. Default print settings apply to all documents you print with your HP printer. 1. taskbar icon 1. Right-click the taskbar icon . 2. Select Change Default Print Settings . The Printer Properties dialog box appears. 3. Select from the available print quality o[...]

turning off the taskbar icon 1. Right-click the taskbar icon . The taskbar shortcut menu screen appears. 2. Select Exit to turn off the taskbar icon. turning on the taskbar icon Click Start > Programs > Hewlett-Packard > [hp deskjet series] > taskbar icon . The taskbar appears automatically whenever you restart you computer. 21 21 21[...]

printing a document Follow these instructions to print a document: 1. Open the file you want to print. 2. Follow one of these paths to open the Printer Properties dialog box: ❍ Click File > Print , then select Properties . ❍ Click File > Print Setup , then select Properties . ❍ Click File > Print > Setup , then select Properties .[...]

print status box The Print Status box appears each time the printer prints a file. The following items are displayed: ● Ink Level: Ink level of each print cartridge ● Status: Status of the print job ● Print Quality: FastDraft , Normal , or Best ● Paper Type: Plain/Inkjet , Transparency , or Photo Paper ● Paper Size: Appropriate paper size[...]

To change the print options, click the taskbar icon . To cancel a print job, click Cancel Print . To close the Print Status box, click Close Window . 24 24 24[...]

plain paper 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Do one of the following: ❍ Place up to 100 sheets of paper into the tray. –or– ❍ Place up to 100 sheets of legal-sized or A4 paper into the tray as far as it will go. The paper will extend over the edge of the tray. 4. Slide the paper guide firmly against the pap[...]

envelopes printing guidelines ● Never place more than 10 envelopes in the In tray at one time. ● Avoid using envelopes that have clasps or windows. ● Avoid using envelopes that are shiny or embossed; envelopes with thick, irregular, or curled edges; or envelopes that are wrinkled, torn, or otherwise damaged. ● Align the envelope edges befor[...]

printing envelopes If your software program includes an envelope printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: ❍ Print Quality: Normal or Best ❍ Paper Type: Plain/Inkjet ❍ Paper Size: Appropr[...]

transparencies printing guidelines For great results use hp premium plus transparency film . preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Fan the edges of the transparency sheets to separate them, then align the edges. 4. Place up to 30 transparency sheets in the tray with the rough side down and the adhesiv[...]

The printer may wait for each transparency to dry before releasing it. For basic printing instructions, see print settings . printing transparencies If your software program includes a transparency printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties d[...]

labels printing guidelines ● Use only paper labels that are designed specifically for Inkjet printers. ● Use only full sheets of labels. ● Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. ● Do not use plastic or clear labels. The ink will not dry on these labels. ● Never place more than 20 shee[...]

If your software program includes a label printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: ❍ Print Quality: Normal or Best ❍ Paper Type: Plain/Inkjet ❍ Paper Size: Letter or A4 ❍ Orientation: [...]

index cards and other small media printing guidelines ● Use only cards and small media that meet the printer’s paper size specifications . preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Align the card edges. 4. Place up to 30 cards in the tray. 5. Push the cards forward until they stop. 6. Slide the paper [...]

printing index cards and other small media If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: ❍ Print Quality: Normal or Best ❍ Paper Type: Plain/Inkjet ❍ Pa[...]

Hagaki cards printing guidelines ● Use only cards that meet the printer’s paper size specifications . preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Align the card edges. 4. Place up to 30 cards in the tray. 5. Push the cards forward until they stop. 6. Slide the paper guide firmly against the edges of the[...]

For basic printing instructions, see print settings . printing Hagaki cards If your software program includes an Hagaki card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: ❍ Print Quality: Normal [...]

photographs printing guidelines ● The photo must be in an electronic format (digital) before it can be printed. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of the photo. ● Use hp photo papers for great results. preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. [...]

If your software program includes a photo printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the file you want to print. Then select the following settings: ❍ Paper Type: Photo Paper For HP 3400 Series, select either PhotoRet or 2400dpi . ❍ Paper Size: Appropriate phot[...]

greeting cards printing guidelines ● Unfold pre-folded cards before placing them in the paper tray. preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Fan the edges of the greeting cards to separate them, then align the edges. 4. Place no more than 20 cards in the tray. 5. Push the cards forward until they stop.[...]

For basic printing instructions, see print settings . 39 printing greeting cards If your software program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: ❍ Print Quality: N[...]

maintenance ● replacing print cartridges ● refilling print cartridges ● calibrating print cartridges ● automatically cleaning print cartridges ● manually cleaning print cartridges ● maintaining print cartridges ● maintaining the printer body ● removing ink from skin and clothing 40 40 40[...]

replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers. For the correct part numbers, see print cartridges . When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. To replace a print cartridge: 1. Press the Power button to turn on the print[...]

1. plastic tape 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the top cover. 8. Calibrate the printer for optimum print quality. For information on how to recycle your empty prin[...]

refilling print cartridges To get the best performance from your HP printer, use only genuine, factory-filled HP print cartridges. Caution! Damage that results from modifying or refilling HP print cartridges is specifically excluded from the HP printer’s warranty coverage. 43 43 43[...]

calibrating print cartridges After installing a print cartridge, calibrate the print cartridges to ensure the best print quality. Calibrating the print cartridges takes about two minutes and requires you to examine two test pages. To calibrate print cartridges: 1. Go to printer maintenance . 2. Click the calibrate printer button. 3. Click calibrate[...]

automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned. Follow the steps below to clean the print cartridges automatically: 1. Go to printer maintenance . 2. Click the clean cartridges button. 3. Click clean , then follow the onscreen direction[...]

manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by ma[...]

1. nozzle plate 2. face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 above if fibers are still present. 4. Repeat steps 1 through 3 for the second print cartridge. 5. Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs. Repeat this process u[...]

6. Insert the print cartridges and close the printer’s top cover. 7. Connect the power cord to the back of the printer. 8. Print a test page . 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 48 48[...]

maintaining print cartridges The following suggestions will help maintain HP print cartridges and ensure consistent print quality: ● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (60–78 degrees F or 15.6–26.6 degrees C). ● Do not remove the plastic tape coveri[...]

maintaining the printer body printer case exterior Follow these guidelines when cleaning the outside of the printer: ● Use distilled water only. Do not use household cleaners or detergents. ● Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the exterior of the printer case. printer interior Caution! Do not clean the [...]

removing ink from skin and clothing Follow these steps to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric Wash the fabric in cold water using sudsy ammonia. Caution! Always use cold water to remove in[...]

troubleshooting Click the topic below that best describes the problem: ● printer is not printing ● problems with printouts ● power light flashing or on ● printer is slow ● out of paper message If you continue to have problems after investigating the above topics, contact HP Customer Care . 51 52 52[...]

printer is not printing verify the following ● The printer is connected to the power source ● The cable connections are secure ● The printer is turned on ● The print cartridges are properly installed ● The media is correctly placed in the paper tray ● The printer’s top cover is closed ● The Rear Access Door is attached check the pri[...]

Follow each of these steps until the paper jam is cleared. 1. Remove the paper from the paper tray. 2. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 3. Remove the Rear Access Door. Press the handle to the right, then pull it out from the printer and remove. 4. Remove [...]

Push the paper forward until it stops. if the paper tray is empty Place the appropriate amount of paper into the tray. USB problems the error message “there was an error writing to <name of USB port>" appears The USB cable may not have been attached before installing the software. Uninstall, then reinstall, the software. For instructio[...]

problems with printouts Click the topic below that best describes the problem: ● print quality is poor ● document is printed off-center or at an angle ● parts of the document are missing or printed in the wrong place ● printout does not reflect new print settings ● photos are not printing correctly ● blank pages print ● the printer pr[...]

parts of the document are missing or printed in the wrong place Follow the basic printing instructions and verify the following options: ● Paper Size: Verify the appropriate paper size and margins ● Orientation: Verify the appropriate paper orientation printout does not reflect new print settings The printer's default settings may differ f[...]

The printer may print on multiple sheets of paper at once if the paper is below the recommended paper weight. Use paper that meets the recommended paper weight. For a list of recommended paper weights, see printer specifications . paper may be loaded improperly The printer may print on multiple sheets of paper at once if the paper is loaded too far[...]

power light is flashing or on ● If the Power light is on , the printer is either printing or ready to print. ● If the Power light is off , the printer is off. ● If the Power light is flashing , there is an error. diagnosing possible errors if an error message appears on screen Read the onscreen error message explaining the problem and its sol[...]

printer is slow Several variables can slow the printer’s performance. Click the topic below that best describes the printer’s performance: ● multiple software applications are open ● graphics or photographs are printing If none of the above topics describes the printer's performance, then review the following: ● printer software is o[...]

out of paper message If an out of paper message appears, verify that the paper or other media are positioned properly in the paper tray. Slide the paper guide so that it fits firmly against the edges of the print media. 60 61 61[...]

specifications ● printer specifications ● minimum system requirements ● environmental statement ● print cartridge recovery ● limited warranty ● regulatory notices 61 62 62[...]

printer specifications black text print speed * 3300 series printers: FastDraft: Up to 8 pages per minute 3400 series printers: FastDraft: Up to 10 pages per minute *These are approximate figures. Exact speed varies with system configuration, software program, and document complexity. mixed text with color graphics print speed* 3300 series printers[...]

print quality render printing FastDraft 300 x 300 dpi 300 x 300 dpi Normal 300 x 300 dpi 600 x 600 dpi Best 600 x 600 dpi 600 x 600 dpi photo paper printing resolution print quality render printing PhotoBest 600 x 600 dpi 1200 x 1200 dpi with PhotoREt (3300 and 3400 series) Photo2400 1200 x 1200 dpi 2400 x 1200 optimized dpi (3400 series) print tec[...]

16.6 in wide x 5.6 in high x 7.2 in deep weight 2.04 kg (4.5 lb) without power module or print cartridges operating environment Maximum operating conditions: Temperature: 50 to 95 degrees F, 10 to 35 degrees C Humidity: 15 to 80 percent RH non-condensing Storage conditions: Temperature: -40 to 140 degrees F, -40 to 60 degrees C media weight Paper: [...]

Executive 184 x 279 mm (7.25 x 10.5 in) A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm User Defined: Width 77 to 216 mm (3.0 to 8.5 in) Length 177 to 356 mm (5.0 to 14 in) Envelopes: U.S. No. 10 104.7 x 241.3 mm (4.12 x 9.5 in) DL 110 x 220 mm (8.66 x 4.33 in) Index/Greeting Cards: 102 x 152 mm (4 x 6 in) Hagaki: 100 x 148 mm Labels: U.S. Letter 2[...]

minimum system requirements Your computer must meet the following minimum requirements: Microsoft Windows XP Minimum Processor Speed: Pentium 233 MHz Required RAM: 64 MB Required Free Hard Disk Space: 40 MB* Microsoft Windows 2000 Minimum Processor Speed: Pentium 133 MHz Required RAM: 64 MB Required Free Hard Disk Space: 40 MB* Microsoft Windows 98[...]

environmental statement Hewlett-Packard continuously improves the design processes of its Deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at[...]

energy consumption This printer was designed with energy conservation in mind. This printer averages 8 watts in stand-by mode. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. This product qualifies for the ENERGY STAR® Program (U.S. and Japan). ENERGY STAR is a voluntary pro[...]

print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's empty print cartridge return and recycle program. HP offers this program in the United States, Puerto Rico, France, Germany, and Singapore, more countries than any other print cartridge manufacturer in the world. This program is[...]

limited warranty extent of limited warranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purch[...]

9. Any applicable print cartridge warranty shall not apply to HP print cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with in any way. limitations of warranty 1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMP[...]

❍ Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE[...]

regulatory notices hewlett-packard company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ● This device must accept any interference received, including interference that may cause undesired operation. Pursuant to part 15.21 of the F[...]

LED indicator statement The display LEDs meet the requirements of EN 60825-1. 74 75 75[...]

index A B C D E G H I L M N O P R S T U W A accessibility automatically cleaning print cartridges B black print is faded blank pages print C calibrating print cartridges changing default print settings computer does not meet system requirements computer system requirements connectivity D default print settings E envelopes environmental statement G [...]

hp notices I images misaligned ink, removing from skin and clothing L labels limited warranty M maintaining print cartridges maintaining the printer body maintenance manually cleaning print cartridges minimum system requirements N notices and acknowledgements O out of paper out of paper message P paper problems paper tray photographs photographs no[...]

power light print cartridges about calibrating cleaning maintaining manually cleaning recovery program refilling replacing print quality print settings print settings print status box printer body, maintaining printer prints on multiple sheets at once printer features not printing slow special features specifications printing printing document prin[...]

greeting cards Hagaki cards labels photographs plain paper transparencies printouts print settings not reflected in problems R recycle refilling print cartridges regulatory notices removing ink from skin and clothing replacing print cartridges S specifications T terms and conventions text misaligned transparencies troubleshooting U USB cable USB pr[...]