HP (Hewlett-Packard) 3840 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) 3840. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) 3840 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) 3840 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) 3840, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) 3840 debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) 3840
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) 3840
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) 3840
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) 3840 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) 3840 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) 3840, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) 3840, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) 3840. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting • Specifications • Supplies HP Deskje[...]

  • Página 2

    2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Brilliant photo-quality printing : Great printing performance with the black and tri-color print cartridges installed. • Six-ink upgradeable printing : Enhance photo printing with a photo print cartridge (purchased sep[...]

  • Página 3

    3 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Buttons and light • Paper trays • Print cartridges • Ink-backup mode 3.1 Printer features The HP printer has several features to make printing easier and more efficient. 1. Buttons a[...]

  • Página 4

    1. Print cartridges 2. Ink-backup mode 1. USB port 3.2 Buttons and light Use the printer buttons to turn the printer on and off and to cancel a print job. HP Deskjet 3840 series printer 4[...]

  • Página 5

    1. Power button and light 2. Print Cancel button Power button and light The Power button turns the printer on and off. After you press the Power button, a few seconds might elapse before the printer turns on. The light on the Power button gives you visual cues about the status of the printer. When the Power light is on and not flashing, the printer[...]

  • Página 6

    2. Lower the In tray 3. Lower the Out tray 4. Pull out the Out-tray extension, and then unfold the Out-tray extension stop. HP Deskjet 3840 series printer 6[...]

  • Página 7

    5. Lower the printer cover and turn on the printer . In tray The In tray holds paper and other media to be printed. 1. In tray Print on different sizes of media by sliding the paper guide to the right or to the left. HP Deskjet 3840 series printer 7[...]

  • Página 8

    1. Press and slide the paper guide Out tray Printed pages are deposited in the Out tray. 1. Out tray Raise the printer cover and the Out tray to load paper. Lower the printer cover and the Out tray before printing. To prevent paper from falling out of the tray, pull out the Out-tray extension, and then unfold the Out-tray extension stop. 1. Out-tra[...]

  • Página 9

    Folding the paper trays Follow these steps to refold the paper trays: 1. Remove the paper or other media from the paper trays, and then turn off the printer . 2. Raise the printer cover. 3. Fold the Out-tray extension stop, and then push the Out-tray extension into the Out tray. 4. Raise the Out tray. HP Deskjet 3840 series printer 9[...]

  • Página 10

    5. Raise the In tray. 6. Reach underneath the In tray, and then lift the tray until it locks into place. 7. Lower the printer cover. 3.4 Print cartridges Three print cartridges are available for use with the printer. 1. Tri-color print cartridge 2. Black print cartridge 3. Photo print cartridge HP Deskjet 3840 series printer 10[...]

  • Página 11

    Using print cartridges Everyday printing Use the black and tri-color print cartridges for everyday print jobs. Quality color photos For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and use a photo print cartridge in combination with the tri-color print cartridge. Replacing print ca[...]

  • Página 12

    3.5 Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. For instructions about removing a print cartridge, see the print cartridge installation page. Ink-backup mode output Printing in ink-backup mode slows[...]

  • Página 13

    4 Connecting to the printer • USB 4.1 USB The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. HP Deskjet 3840 series printer 13[...]

  • Página 14

    5 Printing photos Select the type of photograph that you want to print: Large photo with a white border Small photo with a white border Small borderless photo Enhancing your photos Learn how to enhance your photographs by using the printer photo printing features . 5.1 Enhancing your photos The printer software offers several features to make print[...]

  • Página 15

    2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Click Best in the Print quality drop-down list. 4. Select any other print settings that you want, and then click OK . 5.3 HP digital photography options The printer has several features to enhance the quality of digital photographs. Opening the HP digital photography options dialog bo[...]

  • Página 16

    3. Digital flash : Adjust the exposure in dark areas of photos to bring out detail. Click Automatic to allow the printer driver to automatically balance lightness and darkness. 4. SmartFocus : Enhance the image quality and clarity. Click On to allow the printer driver to automatically sharpen details in the image. 5. Sharpness : Adjust the image sh[...]

  • Página 17

    5.5 Exif Print Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photographs. When a photograph is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores[...]

  • Página 18

    Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the compartment on the right of the print cartridge cradle. For more information, see the print cartridge installation page. Using the photo print cartridge Follow these steps to[...]

  • Página 19

    3. Click the Advanced color settings button. The Advanced color settings dialog box appears. 4. Adjust the following settings as appropriate: • General color settings : Adjust the Saturation , Brightness , and Color tone to affect how overall colors are printed. • Specific color settings : Adjust the Cyan , Magenta , Yellow , and Black sliders [...]

  • Página 20

    Printing a color photo in black-and-white Follow these steps to print a color photo in black-and-white: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Click Print in grayscale . 4. Select one of the following options: • High quality : Use this option for photos and other high-quality printouts. • Black print cartridge onl[...]

  • Página 21

    • When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag. • Do not leave unused photo paper in the printer paper tray. The paper might start to curl, which can reduce the quality of your photographs. Handling • [...]

  • Página 22

    • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions . • Do not print borderless photos in ink-backup mode . Always have two print cartridges installed in the printer. • Do not exceed the In-tray capacity: Up to 30 sheets. Preparing to pri[...]

  • Página 23

    • Paper size : The appropriate photo paper size • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP Digital Photography options • Advanced Color settings • Grayscale quality 4. Click OK to print the photographs. When you print on 4 x 6 inch photo paper with tear-off tabs, the printout is completely bord[...]

  • Página 24

    5.12 Small photos with a border Guidelines • For high-quality results, use a photo print cartridge in combination with the tri- color print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing pag[...]

  • Página 25

    Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo Printing-with white borders as the type of document, and then select the follo[...]

  • Página 26

    2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the photo paper, with the side to be printed on facing down in the In tray, and then push the paper into the printer until the paper stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing Note: If your sof[...]

  • Página 27

    Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6 Printing other documents E-mail Letters Documents Envelopes Brochures Greeting cards Transparencies Labels Index cards Booklets Posters Iron-on Transfers Printing tips Minimize your cost and effort while maximizing the quality of your pri[...]

  • Página 28

    3. Raise the Out tray. 4. Place paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts t[...]

  • Página 29

    Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. Note: If you are using letterhead, verify that letterhead is facing down and towards the interior of [...]

  • Página 30

    6.3 Documents Guidelines • Add a watermark to your document. • Save paper with two-sided printing . • For draft documents, use Fast/economical printing . • Do not exceed the In-tray capacity: Up to 100 sheets. Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place the paper[...]

  • Página 31

    • Two-sided printing 3. Select any other print settings that you want, and then click OK . Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.4 Envelopes Guidelines • Avoid using envelopes that have the following features: • Have clasps • Have thick, irregular, or curled edges •[...]

  • Página 32

    Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then select the following print settings: • Size is : The appropriate envelope size • Type is : Plain paper 3. Select any other print settings that you want, and then click OK . Use the What's This? help to learn about the features that you see in the P[...]

  • Página 33

    Printing 1. Open the Printer Properties dialog box. 2. On the Printer Shortcuts tab, select Presentation Printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : The appropriate brochure paper type • Select the following print settings as appropriate: • Print quality • Grayscale pr[...]

  • Página 34

    6. Lower the Out tray. 7. Slide the paper guide firmly against the edge of the cards. 8. Lower the printer cover. Printing Note: If your software program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. Click the[...]

  • Página 35

    2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the transparencies with the side to be printed on facing down, and the adhesive strip facing up and toward the printer, in the In tray. 5. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 6. Lower the Out[...]

  • Página 36

    6.8 Labels Guidelines • Use only labels that are designed specifically for inkjet printers. • Use only full sheets of labels. • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the In-tray capacity: Up to 20 sheets of labels (use only letter- size or A4-size sheets). Preparing to [...]

  • Página 37

    2. On the Printing Shortcuts tab, select General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Plain paper • Select the following print settings as appropriate: • Print quality • Grayscale printing 3. Select any other print settings that you want, and then click[...]

  • Página 38

    5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the cards. 7. Lower the printer cover. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : Appropriate paper size • Type is : Appropriate paper type 3. Select any other print setti[...]

  • Página 39

    5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then select Presentation printing or General everyday printing from the drop-down list. 3. Click the Finishing tab and select the Print on both[...]

  • Página 40

    6. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.11 Posters Guidelines • After the sections of a poster have been printed, trim the edges of the sheets, and then tape the sheets together. • Do not exceed the In-tray capacity: Up to 1[...]

  • Página 41

    5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of paper. 7. Lower the printer cover. Printing 1. Open the Printer Properties dialog box, then select the following: 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate size • Type is : Plain paper 3. Click the Finishin[...]

  • Página 42

    • Do not exceed the In-tray capacity: Up to 20 transfer papers. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place iron-on transfer paper, with the side to be printed on facing down, in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. [...]

  • Página 43

    3. Click the Basics tab, and then specify the following print settings: • Orientation : Mirror image 4. Select any other print settings that you want, and then click OK . Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. HP Deskjet 3840 series printer 43[...]

  • Página 44

    7 Printing tips Save time • Use the Printing Shortcuts tab. • Create print task quick sets for documents that you print often. • Set the printer's default settings for options that you use often. • Print from front to back . • Preview the document before printing it. Save money • Use Fast/economical printing . • Print a two-sided[...]

  • Página 45

    Use the Printing Shortcuts tab for the following print tasks: • General everyday printing • Printing borderless photos • Printing photos with white borders • Fast/economical printing • Presentation printing 7.1.1 General everyday printing Use General everyday printing to print quickly. • Documents • E-mail 7.1.2 Presentation printing [...]

  • Página 46

    7.2 Fast/economical printing Use Fast/economical printing to produce draft-quality printouts quickly. Note: Be sure to pull out the Out-tray extension and to unfold the Out-tray extension stop when using Fast/economical printing. Follow these steps to use Fast/economical printing: 1. Open the Printer Properties dialog box. 2. On the Printing Shortc[...]

  • Página 47

    Note: The printer software can save up to 25 print task quick sets. 1. Open the Printer Properties dialog box. 2. Select the options that you want to include in the new print task. 3. Type a name for the new print task in the Print Task Quick Sets drop-down list, and then click Save . The print task quick set is added to the drop-down list. Note: I[...]

  • Página 48

    Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab, and then select the Print on both sides check box. 3. Select any other print settings that you want, and then click OK . The printer prints the odd-numbered pages first. 4. After the odd-numbered [...]

  • Página 49

    3. Select the Print on both sides check box. 4. Select the Flip pages up check box. 5. Select any other print settings that you want, and then click OK . The printer prints the odd-numbered pages first. 6. After the odd-numbered pages have printed, reload the paper, with the printed side facing up, according to the document's orientation: • [...]

  • Página 50

    7. Click Continue to print the even-numbered pages. 7.5 Printing in grayscale For instructions about printing black-and-white photos, see the black-and-white photo printing page. Follow these steps to print in grayscale: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click either Presentation printing or Fa[...]

  • Página 51

    3. In the Pages per sheet drop-down list, click the number of pages that you want to appear on each sheet of paper. 4. If you want a border to appear around each page image that is printed on the sheet of paper, select the Print page borders check box. 5. Select a layout for each sheet of paper from the Page order is drop-down list. 6. Select any o[...]

  • Página 52

    1. Printer task tray icon The Printer Properties dialog box appears. 2. Select the options that you want to use as the default settings. 3. Click OK . A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don't show me this message again . 4. Click OK to sa[...]

  • Página 53

    3. Select one of the following options: • Front to back : Prints the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate setting for most print jobs. • Back to front : Prints the last page of the document last. This setting is required when printing the first page [...]

  • Página 54

    3. Select the Show print preview check box. 4. Select any other print settings that you want, and then click OK . Before the document prints, a preview appears. 5. Do one of the following: • Click File , and then click Print to HP Deskjet to print the document. • Click File , and then click Cancel Printing to cancel the print job. Adjust the pr[...]

  • Página 55

    Note: You do not need to set the paper type on both tabs. 4. Click the paper type in the drop-down list. 5. Select any other print settings that you want, and then click OK . 7.11 Selecting a print quality Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Qualit[...]

  • Página 56

    1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Click Print document on , and then select the target paper size from the drop- down list. The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted. 4. Do one of the following: Objective Action Shrink or enlarge [...]

  • Página 57

    1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics. One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text and graphics. Type a number greater than 100 to[...]

  • Página 58

    4. Make one of the following selections: • If you want the watermark to appear on the first page only, click First page only . • If you want the watermark to appear on all printed pages, leave First page only clear. 5. Print the document according to the instructions for the paper type. Creating or changing a watermark Follow these steps to cre[...]

  • Página 59

    For instructions about applying watermarks, follow the steps for applying an existing watermark to a document . Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.14 Setting a custom paper size Use the Custom paper size dialog box to print on a special paper size. Defining a custom paper [...]

  • Página 60

    8 Printer software Learn how to use these software features: • Use the Printer Properties dialog box to select printing options. • Use the Printing Shortcuts tab to specify print settings quickly. • Use the What's This? help to learn more about specific printing options. • Use the Device Status box to view useful information. 8.1 Print[...]

  • Página 61

    8.3 Device Status window The Device Status window appears each time the printer prints a file. The following items appear in the Device Status window : 1. Ink levels : Approximate ink level of each print cartridge. 2. Device status : The status of the printer. For example, Spooling or Printing . 3. Document properties : Information about the curren[...]

  • Página 62

    • Paper type : Type of paper in use • Paper size : Size of paper in use 4. Ordering information : Link to the HP Web site for ordering printer supplies and accessories. If you do not want to see the Device Status window every time you print, select the Don't show this again check box. To cancel a print job, click Cancel print . To close th[...]

  • Página 63

    9 Maintenance • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • Maintaining print cartridges • Printer toolbox 9.1 Installing print [...]

  • Página 64

    1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox , click the Estimated Ink Level tab, and then click the Print Cartrid[...]

  • Página 65

    1. Press the power button 2. Lift the printer cover 3. Push down on the print cartridge 4. Slide the print cartridge out of the cradle 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer. 1. Remove plastic[...]

  • Página 66

    1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover. 8. Calibrate the printer by aligning the print cartridges for optimum print qua[...]

  • Página 67

    9.2 Aligning print cartridges After installing a print cartridge, align the print cartridges to ensure the best print quality. To align the print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Open the printer Toolbox . 3. Click Align the Device . 4. Click Align , and then follow the onscreen instructions. 9.3 Calib[...]

  • Página 68

    9.5 Manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris might accumulate inside the case. This debris can include dust, hair, or carpet or clothing fibers. When debris gets on the print cartridges and cradle, ink streaks and smudges might appear on printed pages. Ink streaking is easily correct[...]

  • Página 69

    2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections. 1. Nozzle plate 2. Face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 if[...]

  • Página 70

    7. Connect the power cord to the back of the printer. 8. Print a test page . 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 9.6 Printing a test page Follow these steps to print a test page: 1. Open the printer Toolbox . 2. Click the Print a Test Page button, and then follow the onscreen instructions. 9.7 View e[...]

  • Página 71

    • Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. Storing print cartridges When print cartridges are removed from the printer, st[...]

  • Página 72

    9.10 Printer toolbox The printer Toolbox contains a number of useful tools to enhance the printer performance. Use the printer tools to perform the following tasks: • Clean the print cartridges • Align the print cartridges • Calibrate color • Print a test page • View estimated ink levels To use the tools, open the Printer Properties dialo[...]

  • Página 73

    10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Power light is flashing • Document prints slowly • Error messages • If you continue to have problems 10.1 Printer is not printing Verify[...]

  • Página 74

    2. Wait approximately 10 seconds. 3. Reconnect the power cord. 4. Press the Power button to turn on the printer. If the printer still does not turn on, try the following solutions: • Plug the printer into a different electrical outlet. • Plug the printer directly into an electrical outlet rather than into a surge protector. If the printer still[...]

  • Página 75

    7. Reload paper in the In tray. 8. Reconnect the power cord and USB cable. 9. Press the Power button to turn on the printer. 10. Reprint the document. 10.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper th[...]

  • Página 76

    10.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned . Print is faded • Verify that neither of the print cartridges is low on ink . If a print cartridge is low on ink, consider replacing the print cartridge w[...]

  • Página 77

    2. Click the Basics tab. 3. Click the Advanced features button. The Advanced features dialog box appears. 4. Move the Ink volume slider toward Light or Heavy . Note: If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink. 5. Click OK , and then click OK again. 10.5 Document is misprinted Text and images are m[...]

  • Página 78

    Document does not reflect the new print settings The printer default settings might differ from the software-program print settings. Select the appropriate print settings within the software program. 10.6 Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray with the side to be printed on facing down. 2. Sli[...]

  • Página 79

    8. If the colors continue to appear incorrect, check the ink levels . 10.7 Borderless printing problems When printing borderless photos or documents, follow these guidelines: • Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the size of the paper loaded in the In tray. • Select[...]

  • Página 80

    Fading occurs near the edges of a photo If fading occurs approximately 25 to 64 mm (1 to 2.5 inches) from the edge of a photo, try the following: • Install a photo print cartridge and a tri-color print cartridge in the printer. • Rotate the image 180 degrees. • Open the Printer Properties dialog box, click the Paper/Quality tab, and then set [...]

  • Página 81

    Image is printed at an angle Follow these steps if the image is printed at an angle: 1. Remove all paper from the In tray. 2. Load the photo paper correctly in the In tray. 3. Verify that the paper guides fit firmly against the media. Printout has an unwanted border The following conditions can create an unwanted border. For most photo paper types [...]

  • Página 82

    • Open the Printer Properties dialog box, click the Paper/Quality tab, and then select the Borderless auto fit check box. For photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If the border appears above the tear-of tab, then align the print cartridges . Ink smears Use an HP photo paper. Verify tha[...]

  • Página 83

    3. Move the Dry time slider toward More . 4. Move the Ink volume slider toward Light . Note: The colors in the image might become lighter. 5. Click OK . If the problem persists, try the following steps: 1. Remove the borderless printing media, and then load plain paper in the In tray. 2. Press and hold down the Power button, and then press the Resu[...]

  • Página 84

    If no error message appears Check the status of the printer by using the printer tools. To gain access to the tools, open the Printer Properties dialog box, click the Services tab, and then click the Service this device button. Use the printer tools to: • View estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Pr[...]

  • Página 85

    Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. For the system requirements, see the reference guid[...]

  • Página 86

    For more information, see Power light is flashing . The error message 'There was an error writing to USB port' appears The printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer. The error message 'There was an error writing to LPT1' appears Th[...]

  • Página 87

    11 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 11.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support . Note: The availability of supplies varies by country/region. HP Bright White Inkjet Paper HP[...]

  • Página 88

    HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.S.) Q2502AC 4x6 in, 60 sheets (Canada) Q2503A 10x15 cm, 20 sheets (Europe) Q2504A 10x15 cm, 20 she[...]

  • Página 89

    Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, 60 sheets (U.S.) Q2507A 10x15 cm, 20 sheets (Europe) Q2508A 10x15 cm, 60 sheets (Europe) C6950A Letter 20 sheets (U.S.) Q5450A Letter, 50 sheets (U.S.) C6950AC Letter, 20 sheets (Canada) C6951A A4, 20 sheets (Europe) Q1934A A4, 20 sheets (Japan) HP Photo Paper, Glo[...]

  • Página 90

    Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988A[...]

  • Página 91

    HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.S.) Q2509A Letter, 100 sheets (U.S.) Q2509AC Letter, 100 sheets (Canada) Q5451A A[...]

  • Página 92

    HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greeting Cards, White, Half-Fold C1788A 20 sheets HP Linen Greeting Cards, Ivory, Half-Fold C1787A 20 sheets HP Iron-On Transfers (for white fabrics) C6049[...]

  • Página 93

    12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • Types, sizes, and weights of paper and other printing media that can be used with your pri[...]

  • Página 94

    Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major pl[...]

  • Página 95

    13 Notices • Notices and acknowledgements • Terms and conventions 13.1 Notices and acknowledgements Hewlett-Packard company notices Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only wa[...]

  • Página 96

    Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print cartridges out of the reach of children. A Note indicates that additional informat[...]