HP (Hewlett-Packard) 5000C/CT manual

1 T his guide is for experienced HP Response Center personnel, CEs, and reseller technicians, such as personnel who have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs. It is a self-paced guide designed to train you to install, configure, and repair th[...]

2 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. Last revision date: 09/19/96 4:48 PM Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantabilit[...]

3 Table of Contents OmniBook Product Comparisons ........................................................................................................... 6 Size Closed ...................................................................................................................................... 6 Weight ...................................[...]

4 Battery Module and Floppy Disk Drive Module (End User Replaceable) ......................................... 26 Hard Disk Drive (End User Replaceable) ........................................................................................ 27 Small parts (End User Replaceable) ......................................................................[...]

5 Table of Figures Figure 1 - Memory Door and Slot ............................................................................................................... 25 Figure 2 - Floppy Drive and Battery ............................................................................................................ 26 Figure 3 - Hard Disk Drive .........[...]

6 OmniBook Product Comparisons HP OmniBook 5000 HP OmniBook 4000 HP OmniBook 600 Size Closed 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 18.49 × 28.24 × 3.99 cm (11.12 x 7.28 × 1.57 in) Weight 3.08-3.18 kg (6.8-7.2 lb) DSTN (C): 3.13 kg (6.9 lb) TFT (CT): 3.27 kg (7.2 lb) 1.72 kg (3.8 lb) Processor 75-[...]

7 HP OmniBook 5000 HP OmniBook 4000 HP OmniBook 600 Power 14.4Vdc Rechargeable Lithium-Ion or NiMH battery Battery life (approximate with one battery): 2 to 3 hrs Battery recharges to high level in 4 hrs using AC adapter while PC is on or off 2-minute low-battery warning AC adapter 100 to 240 Vac (50 to 60 Hz) input; 12 Vdc, 3.3 A output Instant-on[...]

8 HP OmniBook 5000 HP OmniBook 4000 HP OmniBook 600 Audio 16-bit with Sound Blaster  and MIDI support Stereo sound via two built-in speakers 16-bit, Sound Blaster- compatible Stereo sound via two built-in stereo speakers Microsoft  Windows  sound in CT. Two built-in speakers in CT (not stereo sound) I/O Ports 9-pin, 115,200 - b/s, RS-232 p[...]

9 HP OmniBook 5000 HP OmniBook 4000 HP OmniBook 600 Expandability One Type III PCMCIA slot (or use as two Type II slots) with 3.3-V or 5-V support ISA-based slots, and parallel, serial, SVGA- out (up to 1024 x 768 x 256), keyboard, PS/2 mouse, MIDI/joystick, audio, and SCSI-2 ports One Type III PCMCIA slot (or use as two Type II slots) Enhanced por[...]

10 OmniBook 5000 Series: Product Features Description Premium performance with Pentium processing and PCI bus, optimized for notebook PCs. Models This is a complete list of all the standard OmniBook 5000 models now available. Factory special options are not included in this listing. New models will continue to be introduced. Please refer to the Hew[...]

11 Product Description Part Number HP OmniBook 5000CT P-75, PCI BUS, 810MB HDD, 16MB RAM, NiMH Battery, VGA TFT Display, One year warranty. F1146A HP OmniBook 5000CT P-90, PCI BUS, 540MB HDD, 8MB RAM, NiMH Battery, VGA TFT Display, One year warranty. F1148A HP OmniBook 5000CT P-90, PCI BUS, 540MB HDD, 8MB RAM, LiIon Battery, VGA TFT Display, One ye[...]

12 Product Description Part Number HP OmniBook 5000CT P-75, PCI BUS, 810MB HD Drive, 8MB RAM NiMH Battery, TFT Display, One year warranty. F1342A HP OmniBook 5000C P-120, PCI BUS, 1.2GB HD Drive, 16MB RAM NiMH Battery, VGA DSTN Display, Three year warranty. F1343A HP OmniBook 5000CTS P-120, PCI BUS, 1.2GB HD Drive, 32MB RAM NiMH Battery, SVGA TFT D[...]

13 Accessories Description Part Number 8-MB RAM expansion card F1134A 16-MB RAM expansion card F1135A 32-MB RAM expansion card F1136A 540-MB Hard Disk Drive F1156A 810-MB Hard Disk Drive F1138A 1.2 GB Hard Disk Drive F1139A 3.5 inch Floppy Drive Module F1079A/B AC Adapter F1044B NiMH Battery Pack Module F1073A LiIon Battery Pack Module F1137A Exter[...]

14 Midi/game port Quick charge while on Local Bus Enhanced IDE Battery charging LCD status Software wake up feature and includes HP PIM Docking connector supports multimedia signals Internal speakers can be turned off with docking station docked What comes in the box OmniBook 5000 mainframe Battery pack Recovery CD ROM and floppy disk Microsoft Win[...]

15 Expansion Memory Board Options: 8-MB RAM, p/n: F1134A 16-MB RAM, p/n: F1135A 32-MB RAM, p/n: F1136A RAM Manufacturer: Multiple Vendors: NEC, Samsung, etc. Cycle time: 70 ns Possible Memory Configurations: Memory Slot 1 Memory Slot 2 Total RAM 8MB -- 8MB 8MB 8MB 16MB 8MB 16MB 24MB 8MB 32MB 40MB 16MB -- 16MB 16MB 8MB 24MB 16MB 16MB 32MB 16MB 32MB [...]

16 Mass storage The hard disk drive can be removed by the user for easy upgrades. The hard drive is located on the bottom case and with the removal of one screw the hard drive can be replaced. Hard drive manufacturer: IBM  and Toshiba (subject to change without notice). 2.5" Hard Drive 540MB 810 MB 810 MB 1,215MB AT Interface RLL ATA2 Inter[...]

17 Sector Size 512 Bytes 512 Bytes 512 Bytes 512 Bytes Recording Zones 4.00 8.00 8.00 8.00 User Cylinders NA NA 3478.00 3478.00 Cylinders 1053.00 1591.00 NA NA User sectors/Track at zone 0 63.00 63.00 NA NA Data Heads 4.00 8.00 4.00 6.00 Disks NA NA 2.00 3.00 Note: The hard disk drive can be removed by the user for easy upgrades. The hard drive is [...]

18 Display/Video TFT SVGA Display (CTS Models) Active Matrix TFT VGA Display (CT Models) Active Matrix DSTN Display (C Models) Size 10.4 inches diagonal 10.4 inches diagonal 10.4 inches diagonal Resolution 800 x 600 x 256 colors Refresh: 90ms (18 bit) 640 x 480 x 65,536 colors. Refresh: 90ms (18 bit) 640 x 480, 16 or 256 colors. Refresh: 160ms (8 b[...]

19 TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturers cosmetic quality specifications. Here are some guidelines to use in determining what action to take on a customer complaint of cosmetic imperfection in their TFT display: 1. The unit should be viewed in the customer's normal operati[...]

20 Power Battery types: Removable 14.4-Vdc rechargeable NiMH (same as OmniBook 4000) and new Lithium Ion battery [LiIon (OmniBook 5000 only)]. Both battery types do not require complete discharge before recharging. There is no "memory" effect that reduces battery life. Battery Life; rundown data (approx.): Processor/Display Type No Power [...]

21 AC Adapter: 100 to 240 Vac adapter (50 to 60 Hz) input; 12 Vdc, 2.5 A output. Same adapter as the OB600 (F1044B). OmniBooks will be standardized on the 12 volt adapter. Use only an HP F1044B AC adapter (the type shipped with the OmniBook). Using any other adapter could damage the OmniBook and void the warranty. Always plug it into a grounded out[...]

22 I/O: Headphone/stereo-out port; microphone port; Stereo-in port IRQ default setting for soundblaster is 5. Audio controller and Manufacturer: CS4232, Crystal Audio controller characteristics: Sampling: 8-48khz Playback rate: 8-48khz Distortion: maximum is 0.02% (Consideration should be taken regarding the type of external speakers used, as these[...]

23 Supported Operating Systems MS DOS version 6.22* Microsoft Windows for Workgroups 3.11* Microsoft Windows 95* Microsoft NT workstation 3.51/4.00.** OS/2  version 3.0** * Supported to the application level. ** Only setup and configuration supported. Security Physical security from Kensington Lock 2 - level password protection (admin and user l[...]

24 Password Decode Policy The password descramble programs for the HP OmniBook PCs are protected as HP Company Private information. They may not be copied, backed-up, printed or distributed. There are only six official copies of each program. In addition to protecting the program itself, it's use is also controlled. Hewlett- Packard and author[...]

25 Notebook Hardware Structure Field Replaceable Assemblies Torque Specification: For M2.6 screws; 5.0 +/- 1 in-lb Installing memory (End User Replaceable) Caution: To avoid damage from electrostatic discharge, be sure to ground yourself prior to installation or removal of memory. The OmniBook 5000 family has two memory locations for expanding syst[...]

26 Battery Module and Floppy Disk Drive Module (End User Replaceable) Caution: Do not mutilate, puncture, or dispose of the battery in fire. The battery can burst or explode, releasing hazardous chemicals. A rechargeable battery pack must be recycled or disposed of properly. The Battery and Floppy Disk Drive Modules are user replaceable. A second B[...]

27 Hard Disk Drive (End User Replaceable ) The Hard Disk Drive Module is user replaceable. Caution: Handle the hard disk drive only by its edges to avoid damage from electrostatic discharge. To remove the Hard Disk Drive Module, remove the screw under the latch on the hard drive. Push the Hard Drive Module Forward - do not pull on the latch - it is[...]

28 Small parts (End User Replaceable) The expansion door, I/O door, rubber feet, and memory door are all replaceable. The remove the I/O door, open it fully. Flex the door so that the center hinge separates from backcase. Continue to flex until side pins clear holes in back case. To reassemble, simply reverse the procedure. The expansion door is re[...]

29 Icon Assembly and Display Module (HP Authorized Service Providers Only) To remove the display module and/or Icon Assembly on the OmniBook 5000C, CT, and CTS turn the unit over, raise the feet, and withdraw the two Phillips screws from under the feet in the bottom back corners of the unit (see illustration below). Turn the unit right side up and [...]

30 Lift the display straight up about 1 inch. The Icon Assembly will lift up with the display. Move the Icon assembly out of the way. The cable from the Icon Assembly to the PC board does not need to be removed if only the display is being removed. Otherwise, slide the connector sleeve up to remove the Icon Assembly cable. If only the Icon assembly[...]

31 To reinstall the display module or Icon Assembly, just reverse the above procedure. Caution: To avoid crimping the Icon Assy Flex Cable, ensure that it is tucked inside of the Icon Assy “tunnel.” When reinstalling the Display Module, make sure that the two posts on either side of the display line up parallel with their slots in the top case.[...]

32 Palm Rest Assembly and Track Ball Assembly (HP Authorized Service Providers Only) Before removing the Palm Rest Assembly or Track Ball Assembly the battery and the floppy disk drive modules (a second battery may be installed in to the floppy disk drive bay) must be removed. See instructions for removal of these two modules. In the floppy disk dr[...]

33 To replace, reverse the above procedure. Palm Rest Screw Figure 8 - Palm Rest and Track Ball Assemblies[...]

34 Keyboard Assembly and Power Board (PCB Assy DC Power PI-DC) (HP Authorized Service Providers Only) To remove the Keyboard Assembly, lift the front edge of the keyboard and rotate the keyboard up. Next, remove the connecting PC board by pulling up on the pull tabs attached to the back. The cables can then be disconnected by sliding the sleeves ou[...]

35 Upper Cover Assembly and Icon Board (PCB Assy PI-ICON) (HP Authorized Service Providers Only) Required Equipment: • Phillips Screwdriver Components to remove prior to Upper Cover: 1. HDD and Battery 2. Icon Assembly and Display Module 3. Palm Rest Assembly 4. Keyboard Assembly and Power Board (PCB Assy DC Power PI-DC) 5. Heat Spreader Assembly[...]

36 5. Remove the Upper Cover by removing the Palm Rest Screw on the left side of the cover. Next, pull the right side outward until it comes off the snap. Once the cover clears the snap, the left side will lift free (see illustration below). The Microphone Assembly may dislodge from the Upper Cover during removal. If it does not, gently pull the Mi[...]

37 7. Remove the two screws in the right corner of the Icon Board (PCD Assy PI-ICON). Gently rock the Icon Board forward and back while pulling upward until the pins dislodge from the connector. Replacement Procedure: 1. Reverse the Removal Procedure with the replacement component(s). Palm Rest Screw Icon Board (PCB Assy PI-ICON) Microphone Assy Up[...]

38 CPU Module and Heat Sink (HP Authorized Support Providers Only) Required Equipment: • Phillips Screwdriver Components to remove prior to CPU and Heat Sink: 1. HDD and Battery 2. Icon Assembly and Display Module 3. Palm Rest Assembly 4. Keyboard Assembly and Power Board (PCB Assy DC Power PI-DC) 5. Heat Spreader Assembly 6. Upper Cover and Icon[...]

39 CPU Module Heat Sink Print Port Door Expansion Door I/O Door PCMCIA Shield Screw ISOP M2.6x4L Figure 12 - CPU Module and Heat Sink[...]

40 System Board (PCB Assy PI-586) (HP Authorized Support Providers Only) Required Equipment: • Phillips Screwdriver • Nutdriver (5 mm or 3/16 in) Components to remove prior to CPU and Heat Sink: 1. HDD and Battery 2. Icon Assembly and Display Module 3. Palm Rest Assembly 4. Keyboard Assembly and Power Board (PCB Assy DC Power PI-DC) 5. Heat Spr[...]

41 Standoff (11.75 mm) Standoff (11.75 mm) Standoff (13.8 mm) Contact Spring Docking Pin Palm Rest Screws (5) IR Lens Bezel Assy Editor’s Note: The PCMCIA Shield must be removed prior to the System Board. Lower Cover Assy PCMCIA Button Assy Figure 13 - System Board[...]

42 Configuration and Setup Main Configuration Screen Pressing [fn][f2] invokes the BIOS setup and configuration utility. Users can check system configuration and changes settings using [f] keys from this screen. This is the most accurate place to check battery and system status. Pressing [f3] from this screen exits back to the current application. [...]

43 Power Screen The power screen contains the current power level of the main and auxiliary battery. The auxiliary battery charge status does not show up if no auxiliary battery is installed. Power conservation settings consists of the options shown which allow customer selection of "Turn OFF" (instant off), "Auto Save- to-disk"[...]

44 Power Configuration To implement the power management capabilities, the following settings are set by the user from the power setup screen. Setting: Parameters: Default: Comments: Power Saving Off/On On Enables power saving techniques. Turn OFF Disable/Time (1 - 30 minutes or never) 3 minutes How long the system will stay in Run with (no activit[...]

45 System Configuration The system screen contains the processor and memory information for the user to glance at. It also allows the user to set the date and time. The real time clock is not changed until the user exits the setup program. The user can also enable or disable the processor cache. When the user decides to enable a password, a pop up [...]

46 Input/Output Configuration Setting Parameters Default Comments COM Ports Serial Port (None, COM1, COM4) I/R Port ( None, COM1,COM4) Serial Port: COM1, Addr 3F8, IRQ 4 I/R Port: COM2, Addr 2F8, IRQ 3 LPT Port None LPT1, Addr 378 LPT2, Addr 278 LPT3, Addr 3BC LPT1, Addr 378 LPT Type Bi-directional (PS-2) Standard AT (Centronics) Bi-directional Key[...]

47 Figure 16 - Input/Output Screen[...]

48 Disk Configuration Setting Parameters Default Comments Floppy Disk Drive Disk A None, 1.44MB, 2.88MB 1.44MB Hard Disk Drive None, Standard, Custom, Auto-ID Auto-ID Also reports disk drive data (# cylinders, # heads, sectors/tracks, landing zone, write precomp) Figure 17 - Disk Configuration Screen[...]

49 Troubleshooting and Repair OmniBook Self-Test The complete self-test procedure is documented in the OmniBook 5000 Operating Guide. A note about interpreting self-test results. Self-test alone should not be used to diagnose a hardware problem. If the self-test results are absolutely clear and repeatable, confirm the results with at least two othe[...]

50 Beep Code Description none CPU register test in progress or failure. 1-1-1 CPU Failure 1-1-3 CMOS write/read test in progress or failure. Failure will result in a system halt. 1-1-4 ROM BIOS checksum test in progress or failure. Failure will result in a system halt. Checksum test - All of the values in a given range of locations are added togeth[...]

51 3-1-3 Master interrupt mask register test in progress or failure. Failure results in a system halt. 3-1-4 Slave interrupt mask register test in progress or failure. Failure results in a system halt. 3-2-4 Keyboard controller test in progress or failure. Failure results in a system halt. 3-3-4 Screen memory test in progress or failure. Failure wi[...]

52 Last POST: DISPLAY CODES There are a number of POST tests that are performed after the BEEP Code tests. Failure of one or more of these tests will result in a displayed failure code (i.e., 03044). It is extremely important not to interpret a failure code immediately as a hardware failure until: all accessories are removed, including memory cards[...]

53 PhoenixBIOS POST Messages (Power On Self Test) Within POST, there are three kinds of messages: Error messages: These messages appear when there is a failure in hardware, software, or firmware. Informational messages: These messages provide information to the user but require no action. Beep codes: This kind of warning sounds when POST errors occ[...]

54 No timer tick interrupt The timer chip has failed. xxxxxh Option ROM checksum failure where xxxxxh is the starting address of the option ROM The peripheral card contains a defective ROM. Shutdown failure Either the keyboard controller is not accepting the reset command or the associated reset logic has failed. Time of day not set - run SETUP pro[...]

55 Appendix A: Part Numbers Description HP Part Number Exchange Part Number 75N CPU Module F1126-60906 F1126-69006 90N CPU Module F1127-60902 F1127-69002 90C CPU Module F1130-60902 F1130-69002 120C CPU Module F1198-60901 F1198-69001 VGA/DSTN Display F1126-60902 F1126-69002 VGA/TFT Display F1128-60901 F1128-69001 SVGA/TFT Display F1131-60901 F1131-6[...]

56 Back Panel Overlay F1125-60930 none Floppy Disk Drive Module F1125-60928 none IBM 810 HDD F1199-60901 F1199-69001 Support Plate L F1125-60931 none Support Plate R F1125-60932 none OB 5000 ENG Rcvy Kt CDRom/Flpy F1125-60957 none OB 5000 FRE Rcvy Kt CDRom/Flpy F1125-60958 none OB 5000 ITA Rcvy Kt CDRom/Flpy F1125-60959 none OB 5000 GER Rcvy Kt CDR[...]