HP (Hewlett-Packard) 510PS manual

Introducti on This User’s Ref erence Guide ex plai ns how to use your HP Des ignjet 51 0 or 510p s print er . The cont ent s of thi s guide ar e valid f or both t he HP Design jet 51 0 and the H P Designje t 510p s except where othe rwise i ndica ted. This c hapter conta ins th e follow ing topi cs: • Intro ducing th e docume ntat ion Intro duc[...]

Introducing t he document ation Y ou have the follo wing resou rces to help you in using your printe r . •T h e Assemb ly and Set -up Poster comes w ith your printe r and shows st ep-by-s tep inf ormation on how to prep are your print er for us e. •T h i s User ’s Reference Guide expla ins th e deta ils of usi ng your pr inte r . For more day[...]

Introducing y our printer • Y our pri nter’s main feat ures A gene ral over view of the major featur es of your printer . • HP ink supplies A des cripti on of t he H P ink s uppli es req uired for your prin ter . • Prin t resolu tion S pecific ations of the pri nt resolut ion fo r your pri nter . • Pape r A descri ption of the di ff erent[...]

Y our printer’ s main featur es The HP Des ignjet 510 print er is desi gned for individ uals or smal l work -group s in ar chitect ure, engin eering and constr uction (AEC) , and mechanic al CA D desi gn. The HP Designj et 510ps p rinter is de signed fo r indiv idual s or small work-grou ps in advert isi ng agencie s, in-h ouse graph ic depar tme[...]

• Unat tended ness: The pri nter i ncludes a modu lar ink deli very sys tem, w ith up t o 69-cc cartr idge cap acity , and long- life pr inthead s which la st, on aver age, th rough te n black ink ca rtri dges and six co lor ink ca rtridge s, depen ding on us e. T his m odula r syst em all ows y ou to r epla ce in divid ual in k sup plies separat[...]

HP ink supplies HP ink suppl ies f or your pri nter con tai n two componen t s: print heads and i nk cartr idges. The printer uses the follo wing HP ink s uppli es: • Black in k cartrid ges are HP N o 82 supplie s. • Cyan, magent a and yello w cartri dges are HP N o 82 suppli es. They ar e availa ble in 28 and 69 ml size s. • All pr inthead s[...]

Print resolut ion Y our pr inter provide s two di ff erent p rint mo des that chang e the prin t re solutio ns of eac h of the print q uali ty modes. These di ffe rent pr int mode s are optim ized for: Line Dra wings/T ext or I mages. Y ou can then choose between three l evels o f print qua lit y for each of the pr int modes : Best, Normal or Fast,[...]

Paper Y ou can pri nt on rol l or sheet paper up to 42 in ( 1066.8 mm) wi de with the A0+/E+ s ize prin ter and up to 24 in (609.6 mm) w ith the D/A1 siz e prin ter . For a li st of the suppo rted p aper t ypes, see Physi cal charact erist ics of p aper types .[...]

User interface The pri nter’s front p anel includes an easy-to -use int erface with a displ ay , giving you ac cess to a compr ehensiv e set of pr inter functio ns. See Nav igat ing the menu system for a short t utoria l to teach you how to navi gate thr ough the me nus and for a descri ption of int ernal print s.[...]

Memo ry The pri nter come s with 16 0 MB of inte rnal Rand om Access Memory (RA M). Addi tion al memory ca n be added to the HP-GL/2 Accessor y card tha t came with t he print er . Y ou can ad d 256 MB (p art nu mber CH654 A) of memo ry for la rge-f ile proc essin g and impro ved print ing.[...]

Drivers Alway s use the r ight dr iver (c onfigur ed corr ectly) for th e combinat ion of you r applic ation sof tware and y our pr inter to ensu re t hat your p rinter prin ts exa ctly what yo u were exp ecting i n te rms of: size, po sition , orie nt ation, color and qualit y . NOTE: Many sof tware applica tions include t heir own dr ivers. Y our[...]

Front v iew of pr inter Power switch/ indic ator Printh ead Ink cart ridge Front panel[...]

Printe r conn ection s Y our pri nter can be con necte d direct ly to your compute r via the t raditio nal p arall el interf ace or throu gh the Unive rsal S erial Bus ( USB ) por t. For Loca l Area Netw ork ( LAN ) conne ction you r printe r can be fitt ed with an op tiona l HP Jetdirec t Prin t Server Fa st Ether net 10/ 100 bas e TX networ k int[...]

Paper an d ink Y our print er can use a va riety of p ape rs. The reco mmended p apers ar e designe d for use wit h your pri nter and your pr inter’s ink system to gi ve you the bes t result s. This c hapter conta ins th e follow ing topi cs: • Pape r choice expl ains how to choose t he corr ect pa per typ e. Choos ing th e corre ct pap er type[...]

Paper c hoice • Choosi ng pape r Y our pri nter suppor ts se veral ty pes of p aper . Ch oosing th e best p aper typ e for y our needs i s an essenti al step in ensuri ng goo d print qu ality . The se topi cs hel p you to s elect t he best p aper for yo ur p articula r pri nting tas k. • Pape r type s Det ailed in format ion con cernin g the di[...]

Choos ing paper For best printing results, u se only genuine He wlett-Pac kard papers , whose reli ability and perf ormance hav e been develop ed and t horoughl y tested. All He wlett-Pa ckard pr inting co mponen ts (printer , ink sy stem and paper) hav e been designe d to work together t o give troub le-fre e perfor mance and optimal pri nt qualit[...]

Paper type s The fol lowing topic s address t he vario us types of pape r availa ble, their p arti cular us e and how to obtai n infor mation ab out them. • Physica l character istic s of pape r types Det ails t he phys ical charac terist ics of each of t he supp orted pa per type s. • Combina tions of paper type and pr int qual ity sele ction [...]

Physi cal charac teri stics of p aper typ es The fol lowing t able li st s the physi cal charact eristi cs and se lection numbers of supp orted H P Premium Pr inting Materi al. Always pri nt on the im age sid e with the spe cial coating; the image si de fac es outward s on roll pr oduc ts from Hewlett -Packa rd. There are f requen t cha nges to the[...]

HP Universal B ond Paper 21 lb. (80 g/m² ) – 150 ft (45.7 m) Plain Paper Q1396A Q1397A Q1398A HP Fluorescent Y ellow Coloured Paper 100 g/m² – 150 f t (45.7 m) Coated Paper Q1757A (e) HP Y ellow Coloured Paper 92 g/m² – 150 f t (45.7 m) Coated Paper Q1760A (en) HP T echnical Paper Front p anel name 18 in 458 mm 24 in 610 mm 36 in 914 m m 4[...]

HP Universal High-glos s Photo Pa per 190 g/m² – 100 f t (30.5 m) High-Gloss Photo Q1426A (aejn) Q1427A (aejn) HP Universal S emi-gloss Photo Paper 190 g/m² – 100 f t (30.5 m) High-Gloss Photo C3860A (ajn*) C3859A (ln*) HP Proofing Paper Front p anel name 18 in 458 mm 24 in 610 mm 36 in 914 m m 42 in 1067 mm HP Professional S emi-gloss Contra[...]

HP Matte Polypropylene 130 g/m² – 75 f t (22.9 m) Matte Film Q1903A (aen) Q 1904A (aen) HP Banners with T yvek® 140 g/m² – 50 f t (15.2 m) Heavy Coated Paper C6798A (ajn) HP Outdoor Paper 145 g/m² – 100 f t (30.5 m) Heavy Coated Paper Q1730A (en) HP Blue Back Outdoor Billboard P aper 140 g/m² – 100 f t (30.5 m) Heavy Coated Paper C7949[...]

Addition al inform ation a bout paper type s The fol lowing HP Premium Printi ng Mater ial can be us ed to perf orm the pri nthe ad alignme nt, see Pri nthead alignme nt . • HP Br ight W hite I nkjet Paper (Bon d) • HP Co ated P aper • HP Heavyw eight C oated Pa per • HP High -Gloss Ph oto Paper • HP Sati n Poster Pa per Y ou can also us [...]

Comb ination s of p aper typ e and prin t qualit y select ion Use the followin g tabl es, gi ven by appli cation, to guide you when choo sing yo ur pap er and sel ecting t he print qualit y settin g ( Fast , Normal , Best ). • CAD drawings—m ono • CAD drawin gs and G IS — color (l ines and low densi ty) • CAD rend ering, GIS and images ?[...]

CAD drawings —mono The fol lowing t abl e list s the recommen ded prin t qual ity settin gs for spe cific usa ge with ty pical p aper . Supported p aper types—mono Usage T ypical p aper selec tion Recommended print quality setting Drafts Plain P aper Bright Inkje t Paper Natural Tracing P aper T ranslucen t Bond Fast or n ormal Final v ersions [...]

CAD drawin gs and GIS — color (li nes and l ow densit y) The fol lowing t abl e list s the recommen ded prin t qual ity settin gs for spe cific usa ge with ty pical p aper . Supported p aper types—color Usage T yp ical paper selection Recommended print quality setting Draf ts Plai n Pa per Brigh t Inkjet Pape r Natural T racing Pa per T ransluc[...]

CAD render ing, GIS and ima ges — color an d CAD (high ink dens ity) The fol lowing t abl e list s the recommen ded prin t qual ity settin gs for spe cific usa ge with ty pical p aper . Supported p aper types—color and CAD Usage T ypical paper se lection R ecommended print quality setting Matte Paper Heavy Co ated Pa per Nor mal or Be st Glossy[...]

Handlin g your paper T ake th e foll owin g prec aution s whe n hand ling paper: • Handl e film a nd glossy pa per by t he edges or wea r cott on glove s. Skin oils can inte ract wi th t he ink an d cause it to s mear . • Altho ugh the ink systems supplied w ith thi s print er have goo d light f astness, colors w ill event ually f ade or change[...]

Obtaining roll or shee t p aper i nformati on If rol l or shee t pap er is loa ded, t he type of paper is dis played when you sele ct the Pa per menu on the fr ont p anel. If the re is no p aper loa ded, the front-p anel display s hows the fol lowin g message and yo u will ne ed to load r oll or sheet p aper . Bright W hite I nkjet Pap er Plain Pa [...]

Print times fo r a selected prin t quality The fol lowing tabl e list s some ty pical pr inting t imes for D/A1 size p aper . T y pical printing times Print quality Time (in seconds ) Mono lines on Bond Color lines on Coated Paper Imag es on Coated Paper Images on Glossy Paper Fast 69 96 234 4 80 Normal 216 216 55 0 690 Best 360 285 940 990[...]

Print able area The f ollowi ng top ics det ail the p rint able areas for e ach of the di f ferent pap er size systems : • ANSI p aper The Am erican Nat ional S t andards I nstitu te imperia l pa per sizi ng system. • Arch itectu ral paper The Ar chite ctural p aper s izing system. • ISO paper The Int ernati onal S tand ards Org anizati on me[...]

ANSI paper The fol lowing tabl e list s the pri ntab le area f or the ANSI p aper size syst em. The le ft an d righ t margin s are 0.2 i n (5 mm) and the leadi ng and tr ailing ed ge marg ins are 0. 7 in (17 mm) . Where : Printable areas for ANSI paper Paper siz e Orient ation of pap e r in printer Print able area (wid th × height) by image orient[...]

Arch itect ural p aper The fol lowing tabl e list s the pri ntab le area f or the Archit ectu ral p aper size s ystem. The lef t and r ight mar gins are 0.2 in (5 mm) and the leadi ng and tra iling ed ge margin s are 0.7 in (17 mm). Where: . Printable areas f or Archit ectural paper Paper siz e Orient ation of pap e r in printer Print able area (wi[...]

ISO paper The fol lowing tabl e list s the pri ntab le area f or the ISO paper size system. The lef t and r ight mar gins are 0.2 in (5 mm) and the leadi ng and tra iling ed ge margin s are 0.7 in (17 mm). Where: Printable areas for ISO paper Paper siz e Orient ation of pap e r in printer Print able area (wid th × height) by image orient ation Inc[...]

Roll p aper The fol lowing procedure s are des cribed i n deta il, wi th animat ions whe re appropr iate: • Inst alling a new rol l on the print er • Loading roll p aper • Unload ing roll paper • Removin g roll p aper f rom the spind le • Cutte r repla cement[...]

Inst alling a new roll on the printer The gr aphica l sequence sh ows how to in stal l a new ro ll of p aper on th e print er . CAUTION: Make sure the prin ter whee ls are lo cked (th e brake le ver on ea ch wheel i s pressed Down) to preve nt the printer from moving. If you ar e a regular user of di ff erent t ypes of roll pap er , you can chan ge[...]

Loading r oll p aper The gr aphica l sequence sh ows how to lo ad a new roll of p aper on th e printer . NOTE: Y ou mu st ha ve installed a new roll of p aper on the p rint er befor e you ca n load it . The fr ont-pa nel men u items are: Select (using th e keys) Then pres s: 1. Paper Enter 2. Load Roll Ente r 3. Select Roll T ype Ente r[...]

Unloading ro ll p aper The gr aphica l sequence sh ows how to unl oad a rol l of pa per fro m the prin ter .[...]

Removing roll p ape r from the printer The gr aphica l sequence sh ows how to r emove a rol l of pa per fro m the prin ter . NOTE: Y ou mu st ha ve unloade d the roll of p aper from the printe r before y ou can re move it.[...]

Removing ro ll p aper fr om the spind le The gr aphica l sequence sh ows how to r emove a rol l of pa per fro m the roll spindle . NOTE: Y ou mu st ha ve remo ved the roll of paper from the printer befo re you can rem ove i t from the spindl e.[...]

Cutter replacemen t The gr aphica l sequence shows th e comp lete p roced ure for the replac ement of th e paper cutter in you r print er . Prerequisites Before at temp ting to rep lace th e cutter you must cont act your local HP Cu stomer Care center to: • Ord er the replac emen t cutt er . • Receiv e instru ctio ns on how to access the f ront[...]

Shee t p aper • Whi ch side up? Expl ains how to id enti fy which side of the sheet sh ould be printe d on. • Whic h edge firs t? Expl ains whic h edge of th e sheet sho uld be lo aded firs t (short edge or lo ng edge). • Loading shee t p aper Det ails t he s heet l oading proc edure. • Unload ing sheet paper Detail s the she et unl oadin g[...]

Which s ide up ? The pr inte r prints on the s ide of the pape r that f aces up. It m ay be impo rtant to lo ad the shee t with the c orrect side facing up. S ee the ta ble below . Print side f or p aper types Pape r type Ma tte or gl os sy HP Bright White Inkjet Pa per (Bond) Both sid es are t he same. If sheet is curle d, load wit h curl down. HP[...]

Which e dge f irst? Y ou can load sh eet p aper i n either portrai t or lands cape ori enta tion. U nless you ar e using th e Rot ate opti on, always load the she et in the sa me orient ati on as you have specif ied in your soft ware. Portrait (short edge first) Landscap e (long e dge first)[...]

Loading sh eet p aper The gr aphica l sequence sh ows how to lo ad a new shee t of pa per on the printe r . Import ant • If you hav e a roll of pa per loade d on the print er you must first unload it fro m the printe r . • Mak e su re the correct side of th e sheet is f acing up wh en you load i t. The fr ont pa nel menu sel ections ar e: Selec[...]

Unloading she et p aper The gr aphica l sequence sh ows how to unl oad a sheet of pap er from the printer . Import ant • T o gi ve t he ink tim e to d ry the pr inter h olds th e paper for som e time.[...]

Ink syst em These to pics cov er the vari ous ele ments of the ink sys tem. • What ar e HP ink sup plies? Detail s the elem ents of the HP ink s upplie s. • Compo nent id entifi cation Shows yo u where to fi nd the var ious element s of the i nk syste m. • Ink suppl y guideli nes Explai ns how to ob tain the best r esult s from you r ink syst[...]

What are HP ink suppl ies? For each of the fou r ink colo rs used in t he print er , there ar e two sep arat e componen ts, t he pri nthead an d the ink car tridge . These comp onent s are call ed the HP ink supplies and are code d with a Hew lett-P ackard sel ection number t o help you r eorder th e correc t replac ement. Y our printer uses the fo[...]

Component identification The f ollowi ng il lustra tion w ill help you ide ntify the co mponen ts o f the HP i nk supp lies. The Hewl ett-Pack ard se lection number on t he ink cartr idges and printhe ads make s it easy for you to find t he corre ct HP ink s upplies f or your printer . Determin e the c olor of th e print head or i nk cart ridge yo [...]

Ink supply gu idelines For optim um result s from your print er and th e ink system , always fol low thes e guidel ines when hand ling HP ink suppli es: • Alway s inst all the i nk cartr idges and printhe ads bef ore the ex piry date, which is on the p ackagin g. • Inst all ink cartri dges an d print heads in th eir colo r-code d slot s. • Fo[...]

Precautions Handl e HP ink sup plies with care. In part icul ar , the pri nthead, which is a high-pr ecisio n device , must be han dled careful ly . CAUTION: Do n ot touch , wipe o r attemp t to cle an the printhea d nozzle s . This ca n damage the printhe ad. • Do not pu t the pri nthead do wn on the n ozzles. • Do not be rough wh en handli ng[...]

Color calibrat ion Y ou can cali brate t he ink syste m for the sp ecific p aper loaded in yo ur prin ter . Doing t his ensur es the pri nted output matche s the color s of the ori ginal image as clos ely as po ssible. The printer store s the calib ration data f or each type of p aper you ha ve calibr ated it for since it was powere d up. Once the [...]

Drying t ime The fol lowing t opics deta il the d rying ti me fun ction an d how to use it to e nsure yo u obt ain the highe st quali ty pri nt under al l cond itions. • Dryin g time sett ings Descri bes how t o set the re quir ed dryin g times fr om the fr ont pa nel. • T y pica l drying time s List s typical dr ying times fo r Hewlett -Packa [...]

Drying ti me settin gs With so me pa per typ es and envir onment al con ditions the in k needs ti me to dry be fore t he pape r is unlo aded. Th e print er has thre e settin gs which yo u can choo se through t he front panel . See Navi gation exam ple for more help. Manual : T he print er holds in place paper which has a specif ic dryin g time, an [...]

T ypica l drying times The fo llow ing table show s th e typi cal dr ying time s for H ewl ett-Pac kard t ested paper at app roxim ately 25°C with 50% rela tive humi dity . Drying t imes by p aper type Hewlett- Packard t ested paper type Drying time (seconds) Fast Normal Best HP Bright W hite Inkjet Pa per (Bond) 0 25 HP V e llum 60 120 180 HP Nat[...]

Drying proced ure The dryi ng proce dure opera tes as foll ows: 1. The pri nted imag e emerges f rom benea th the pr inter w indow and a vac uum hol ds it on the pla ten of th e print er . 2. The fr ont pa nel displ ays: 3. Y ou can pres s the Cance l or the F orm Feed & Cut key to cance l the dryi ng time an d release the pap er . 4. Af ter th[...]

Ink cartr idges • Ink c artridge error s Detail s the error mes sages that could be displ ayed on the front panel fo r the ink cartri dges. • Ink cartr idge leve ls Detail s the info rmatio n about le vels that can be displ ayed on the front pane l for the ink cartridg es. • Ink c artridge inform ation Shows yo u how to di splay the cu rrent [...]

Ink cartrid ge errors The fr ont pa nel can disp lay the fo llowi ng error me ssages for the ink car trid ges: The pri nter wil l also disp lay the Ink car trid ge levels . Ca rtri dge miss ing Faulty cartridge Ca rtri dge nearly reac hed end of life Ca rtri dge empt y[...]

Ink cartrid ge levels The fr ont pa nel wil l tell y ou when you r ink supp ly is low , very low or e mpty . This means th at you k now the cur rent status o f yo ur HP ink s uppli es a t all t imes . NOTE: Dep ending on type of print jobs, a cartridge with a lo w ink w arning may in fa ct last quite a l ong time ( for exampl e, wit h li ne dr awin[...]

Ink cartrid ge informati on Use the follow ing proce dure to disp lay th e ink cart ridge in format ion scre en on the fron t p anel. The fr ont-pa nel men u items are: The fr ont pa nel dis plays the follow ing info rmat ion for the select ed ink ca rtri dge: • Color : Cyan, Mage nta, Y ellow or Black • Model: Hewlett -Packar d No 82 • S tat[...]

Ink cartrid ge replacement The gr aphica l sequence sh ows how to repl ace an i nk cartrid ge. W ARNI NG: Make sure the pr inter wheel s are locked (the brake lever is pr essed down) to pr event the pr inter from mo ving. CAUTION: Remove an in k cartri dge only if you are r eplaci ng it. CAUTION: Do not r eplac e cart ridges while the pri nter is p[...]

Print heads • Prin thead er rors Det ails the dif ferent error mess ages that could be displayed on the fro nt pan el for t he printhe ads. • Prin thead informa tion Shows yo u how to displ ay the cu rrent st atus of the pri ntheads on the fron t pane l display . • Prin thead replac emen t Det ails t he p rinth ead re placement proc edure. ?[...]

Printhead err ors The fr ont pa nel can disp lay the fo llowi ng error me ssages for the prin theads: NOTE: An u nknow n error is display ed whe n one of the pri ntheads is ca using a proble m but th e syst em cann ot detect w hich one it i s. Refer to Unknown pri nthead error to solve th is pr oblem. Printh ead miss ing Faulty printhead Print head[...]

Printhead inf ormation Use the follow ing proce dure to d isplay th e printh eads in format ion scre en on the fron t p anel. The fr ont pa nel menu sel ections ar e: The fr ont pa nel dis plays the follow ing info rmat ion for the select ed print head: • Color : Cyan, Mage nta, Y ellow or Black • Model: Hewlett -Packard N o 1 1 and W arranty ([...]

Printhead rep lacement The gr aphica l sequence sh ows how to r eplace a pr inthea d in the pri nter . The fr ont-pa nel men u selecti ons are: Once you have repla ced the pr inthead , if you hav e pa per load ed, the pri nter pr ompts you to st art th e Printhead alignme nt proced ure. I f no p aper i s loaded the printe r prompt s you to lo ad pa[...]

Printhead align ment Y ou should ha ve one of the foll owing t ypes of p aper loa ded befor e attemp ting to al ign the pr inthe ads: HP Br ight White I nkjet Pa per (Bo nd), HP Coat ed Pa per , HP Heavy weight Co ated Pape r , HP High-G loss Phot o Paper , HP Satin Pos ter Pap er o r Pl ain Pa per . If you try to do this with any other type of p a[...]

Solutions These t opics guide you throug h the di ff erent p rocedure s requir ed to t rouble shoot an d find t he solut ions to various prob lems you co uld encou nter w hile using your print er . This c hapter conta ins th e follow ing topi cs: • Solv ing prob lems help s you t o quickly t rouble shoot your specifi c proble m; it also cont ains[...]

Solvin g pr oblems • T o find the meani ng of fr ont-pa nel mess ages, see Mes sage des cripti ons . • If you know the proble m is rel ated to a cert ain t ask, first c heck the r elevant sectio n in thi s manua l, for st ep-by- step pr ocedure s. Use thi s manual’ s index or ta ble of cont ent s to fi nd the sect ion. For exa mple, if you ar[...]

Finding th e source of your problem 1. Look at th e front -pa nel displ ay for mess ages. See Messa ge descri ptions fo r a full explanat ion of fr ont-p anel messages. 2. T es t the print er . – Swit ch the printe r off on t he fr ont of the pr inter . Mak e sure t hat t he pow er cord is fi rmly ins erted in the print er and plu gged in to a n [...]

Print quality problems Y our print er pro vides a fu ll trou bleshoot ing uti lity to ensure yo u can al ways quickly overc ome any imag e proble ms you enco unter . Y ou should u se th is util ity w henever you (an d not t he prin ter) per ceiv e a pro blem with print qualit y . Oft en what yo u believe t o be a print qualit y problem is in fact c[...]

Configurat ion correctio n Before attemp ting t he pr int qua lity dia gnost ic proc edure s contai ned in this s ection, y ou sh ould fi rst che ck that the print er is co rrectly configu red to p rint wha t you wa nt. Many problem s concern ed with pr int qu ality ca n be so lved by corre cting th e way the pri nter is configur ed. 1. T o achieve[...]

T roublesho oting proc edure Wor king th rough the T roubleshoo ting procedur e should al ways be you r firs t acti on when you encounte r print qualit y proble ms. Refe r to the T roublesho oting fl owchar t for a descri ption of the sequ ence of proce sses used to complet e troubl eshoo ting pr ocedure. It is imp ort ant that the p aper lo aded f[...]

Diagnos tic Prin t A interp retation Diagnost ic Prin t A cont ains seve ral blo cks of color an d a block of t hin black broken lines (t he lines ar e actual ly ver y much closer than tho se repre sente d here). 1. Examin e the brok en lines i n Diagnos tic Print A care fully a nd indic ate whether there are p roblems wi th them. T he sorts of pr [...]

Diagnos tic Prin t B interp retation 1. For ea ch colo r in the pa ttern in Diagnostic Pr int B , yo u are as ked about the quality —look for missing lines. If you answe r that a c olor is de fective, the printer tries to c lean that printhead . If the p rinthead cl eanin g process complete s, Diagnostic Print B is printed again and you a re aske[...]

T rou bleshoo ting flo wchart The fol lowing diagram sh ows the f low of the tr oubles hooti ng proced ure. Printer che cks wheth er Print head Alig nmen t is re quir ed Print er r ecomm ends Printhead alignment (St anda rd or Special) Printer prints Diagnostic Print A includin g black lin es Printer a sks que stions about D iagnost ic Print A Wron[...]

Advance calibrat ion It is imp ort ant that the p aper lo aded for this cali brati on is exac tly that used for normal pr inting , both in qualit y (for examp le, gloss y paper ) and in wid th (for example , A0 or 36 in ). Eithe r roll or sh eet pa per can be us ed. The ro utine prin ts a pattern a nd the n cuts the rol l (the c utter must be set t[...]

Advance ca libr ation val ues The pri nter stor es the adva nce cali brati on values of the last two differen t type s of pa per us ed for the ca libr ation. When you p rint, the printe r tries to match th e paper you hav e selec ted to the stored values. If th ere is a mat ch the pri nter appli es the stored A dvance calibr ation va lues. If the t[...]

St epped lines When you lo ok at the im age you ha ve print ed there are ‘step ped lin es’ in the bo rders of ar rows an d diagona l lines. The lines shou ld be stra ight wi th no step ping. The fol lowing is an example of what you mig ht see if yo u have prob lems wit h stepped l ines. T o solve this p robl em: 1. In crea se the dpi sett ing b[...]

Incomplete lin es When you lo ok at the im age you ha ve print ed there are: • Mis sing or faint line s. • Print ed ch aracte rs with miss ing parts. The fol lowing is an example of what yo u might see i f you have pr oblems wi th incomp lete li nes. See the T rouble shootin g procedu re for instru ctions on h ow to s olve this p roblem . Missi[...]

Color alignm ent When you lo ok at the im age you ha ve print ed: See the T rouble shootin g procedu re for instru ctions on h ow to s olve this p roblem . The c olor ed li nes ar e pri nte d double and they are the wron g colors V erti cal lines are misal igned or fuzzy (not smooth) The borde rs of c olored bl ocks are ov erlapped and the overlapp[...]

Horizont al banding When you lo ok at t he image you ha ve print ed there are ligh t or dar k lines on th e image, these are p ar ticular ly highli ghte d in high den sity ink ar eas. Thi s proble m is known as bandin g. IMPOR T ANT Banding can o ccur to a certain d egree in Fast and Norma l mo de when print ing high densit y prints. T o obtain the[...]

Color accurac y These ar e the are as you should review when troub leshooti ng a col or accuracy problem: Paper Ensur e that the paper loaded is g enuin e HP paper and that the corr ect pa per type is selec ted on the front pa nel and in the driv er . Related T op ics • Color c onsistenc y problems • Long-te rm color bleedi ng (glossy paper) ?[...]

Color cons istenc y problems • Some p aper may di scolor or ch ange wit h age. Check t hat your paper is f resh and ha s been stor ed correct ly . • If the environme nt al condi tions y ou are prin ting in change ra pidl y , you may see changes in the colo r consis tency . By reduc ing the ti me the pri nt st ays in ex treme env ironmen tal co [...]

Color accur acy co nfigu ration The conf igurat ions of th e print er defi nes how ink is applied to each type of p aper . Use the i nformat ion in th e follo wing t able to c onfi gure yo ur pri nter a nd so ftwa re for be st c olor accuracy. Locatio n of setting Sett ing des cription Sele ction Ink me nu Color Cal ibratio n > Ca librate Paper [...]

Addit ional col or accura cy info rmation The mean s of accur ately ma nagin g the col ors print ed by y our print er var y with the sof tware applicat ion a nd driv er being used . Ref er to th e foll owin g doc umentat ion: • On-lin e docume ntat ion in th e driver s shipped wit h your pr inter . • If you ca nnot f ind any re ason fo r the di[...]

Ink supply problems Most of t he proble ms that you could en counter when worki ng with HP ink suppli es can be solved wi th guidan ce from t he fr ont panel. The only ex cept ion to this i s the Unknown pr inthead erro r . A fu ll list of f ront m essag es is suppli ed in Message d escri ptions . Printhead pr oblems af ter r eplacement If, af ter [...]

Unknown prin thead er ror An unk nown p rinth ead err or o ccurs whe n t he one of the prin thead s is ca using a probl em but the sys tem can not detec t which on e it is. Wh eneve r this happen s the front panel displays this err or messag e. The numbe r of pri ntheads with unkn own erro rs wi ll ei ther b e al l the colo r print heads or a ll th[...]

Paper pr oblems • Pape r Detail s the gene ral rules to follow to avoid paper pr oblems . • Clea ring a paper jam Descri bes how t o clear a p aper ja m. • Ink marks on the p aper Det ails t he way t o solve ink mark prob lems: war ped li nes, b lurre d lines , marks or sc ratches on gl ossy p aper . • Pape r loadin g proble ms Expl ains wh[...]

Paper Alwa ys mak e sure that y ou are usin g the appr opriat e paper f or you r imag e and that i t is c onsiste nt wi th you r sof tware applicat ion. T o ensure co lor accur acy and pr int-q uality pe rfor mance of the printe r , use only p aper ty pes that ha ve been ce rtifi ed for yo ur printe r . Use of no n-HP p aper or HP paper not certif [...]

Clearing a p aper jam If the front panel d isplay s this mess age: There is probabl y pape r jammed in the prin ter . Paper jams can have variou s causes: • The p aper is too thic k or too th in for th e print er , or is ot herwi se not suppor ted. • The p aper is cr eased, mi saligned , or bubbl ed. • T oo much ink is be ing placed on the p [...]

Removi ng jamme d p aper 1. Open the w indow . 2. Swit ch the prin ter of f at the front . 3. If neces sary , careful ly move the pr inthe ad carri age out of the way— if possib le all th e way to th e enclo sed area on the lef t or the right . Whic h way you are abl e to move it depends on where the paper is jammed. CAUTION: When movi ng the p r[...]

1 1. Press the Form Feed an d Cut key on th e front pan el to eject any small pi eces of p aper t hat are st ill in th e pape r p ath. 12. Reload th e paper as normal (see Lo ading r oll p aper or Loading sh eet pa per ). If you are using rol l p aper you may n eed to trim the e dge f irst, to ensure that it i s str aight. NOTE: If th ere is still [...]

Ink marks on the p aper • W arped li nes • Blurr ed lines (ink “bl eeds” fr om li nes) • Marks or scratche s on glossy p aper af ter printin g • Smears or scratc hing on your pri nted p aper[...]

W arped lin es • The p aper it self may be warpe d. This ca n happen if it has been us ed or not be en store d in the c orrect enviro nment al con ditions . • For all environ ment al specif ication s, see Environme ntal sp ecif icatio ns . Blurr ed lin es (ink “bl eeds” fr om line s) • Perha ps you hav e adjus ted the dr ying time in the [...]

Smears o r scratchi ng on your pr inted paper This pr oblem can ap pear o n paper -based coated paper if a lot of ink is pri nted quic kly . The pap er cannot absorb the ink qu ickly enough and be comes di storted. As the pri ntheads move over th e pa per , the prin thead s and the pape r come int o cont act wit h each other and the pr inted i mage[...]

Paper load ing problems The fr ont pa nel keep s indica ting t hat pa per is mis aligned or incor rectly position ed. Roll paper • The rol l pape r may be load ed the wron g way . The pape r should l oad over t he roll t owards you, see Loadin g roll p aper . • The p aper may be sk ewed. Th e right -hand edg e must be p aralle l to the bl ue li[...]

Paper out put pr oblems Prints fall on the floor a f ter being cut • Make sure the pap er bin is op en. • Do not l et more th an twenty pr int s accumu late in t he bin. • Make sure roll p aper is l oaded co rrectly . If th e pa per is loa ded incor rectly , the nat ural curl of the p aper may cause it to miss the bi n and fa ll to the floor [...]

Imag e error • Imag e is inco mplete Det ails the actions t o take when the pr int is: blank, p arti al, or ha s suf fered cl ipping . • Prin ted ima ge incorre ct Expl ains why the i mage is: - I n one port ion of the printin g area - Unexpec tedly r ot ated - Mirror ed - Di storte d or uninte lligib le - Overlai d with anot her image - Does n[...]

Image is incomplete • Output co ntai ns only a partia l print • Image i s cl ipped • Long-a xis p rint is cli pped Output contains only a partial print • Did you p ress Cancel or Form Feed an d Cut befor e all the da ta w as receiv ed by the pri nter? If so, yo u have end ed the dat a tra nsmissio n and will have to print the p age again (y[...]

Image i s clippe d • This normal ly indic ates a dis crepanc y betwee n the actu al print ing area on the load ed paper an d the print ing area as un dersto od by your sof tw are. For general ad vice on printi ng areas an d page si ze, see Printabl e area . • Check th e actual p rinti ng area fo r the paper size you have loaded (print ing area [...]

Printed image in correct • Image i s in one p ortion of the p rinti ng are a • Prin t is di storte d or uninte lligib le • One image ove rlays ano ther on t he same she et[...]

Image i s in one po rtio n of th e printi ng area • Is the p age si ze config ured in the so f tware too small? • Are you sure that your sof tware doesn’ t believe the image t o be in one quadrant of the p age? • Otherw ise, th is indica tes an i ncompa tibili ty betw een the sof tw are and th e printer : • Is you r sof tware confi gured [...]

Other sour ces of inform ation If you don’ t find the so lution to th e pro blem he re, ot her s ources of hel p ar e: • The docume ntat ion suppl ied wit h the dri ver that you are using to manage th e output from your s oft ware appl icatio n to t he p rinte r .[...]

Other pr oblems • Communi cation prob lems Descri bes ty pical pr oblems you co uld enc ounter w ith commu nicat ions betw een your computer and the print er . • Print er does no t pri nt Det ails c ommon causes f or the pr inter failin g to pr int. • Printer seems too sl ow List s the rea sons why prin ting may slow down.[...]

Communicatio n problems Symptoms are: • The front -pa nel displ ay does not show Pr ocessing when you are sending a print t o the pri nter . • Y our comput er disp lays an erro r messag e when you are trying t o print. • Y our comput er or pri nter “han gs” (st ays idl e) while co mmunicat ion is t akin g place. Howeve r , note tha t larg[...]

Print er do es not print • Y ou may hav e a power pro blem. If there is no activit y at all f rom the pr inter , and the power o n indic ator in the power sw itch on t he front of the pri nter is off , check tha t the power cable is connected correct ly and th at ther e is power av aila ble at the s ocket. • Y ou may hav e a proble m with your [...]

Printer seems t oo slow • Did you sp ecify Bes t pr int qual ity leve l on the front p anel? Best qua lity mode print s t ake long er to pri nt. • Di d you spec ify the right paper ty pe when loadin g the paper ? For details of fron t-panel paper ty pes, se e Paper types . T o fin d out the pri nter ’s current paper typ e settin g, see O bt a[...]

Getting help • HP Customer C are Det ails a bout the HP Customer Car e pro gram. • What to do before you ca ll Infor mation on what you sho uld do bef ore you cont act your local HP Custome r Care Center . • HP Designjet Online How to ge t help an d much more via the World Wi de Web.[...]

HP Customer Care As your str ategic support p artner , we make it our busi ness to help keep you r business r unning smoo thly . HP Cust omer C are offers award -winn ing su ppor t to en sure yo u ge t the m ost f rom yo ur HP Des ignjet. The cont act de ta ils for your local H P Customer Care Center are pro vided in th e Hewlett -Pack ard Custome [...]

What to do be fore you call 1. Review t he troub leshoot ing sugges tions in this sect ion: – In the re levant dr iver do cument atio n suppl ied with t his pr inter ( for use rs sendin g Post Script file s or those usin g Microsof t Wi ndows). – If you ha ve ins talled third party software dri vers an d RIPs refer to that user do cumen tation.[...]

HP Designjet Online Direct access to HP and the infor mation you want, when you need i t. Regi ster now! http:// www . hp.com/ go/gra phic-arts/ HP Designj et Online is a free, W eb-base d “user cl ub” excl usive to H P Designje t users. Having r egistere d, the user h as unre strict ed acces s to a range o f use ful serv ices, the emp hasis be[...]

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Front p anel The pri nter’s front p anel is a user-fr iendly interfac e that gives you acce ss to a compr ehensive se t of pri nter functi ons. The re is also informa tion on you r ink consu mable ite ms which is continua lly upd ated. • The f ront panel • Menu str ucture • Naviga ting t he menu syst em • Messag e descrip tions[...]

The fr ont p anel The pan el on the fro nt of y our pr inter is the p rincipa l way of chan ging the be havio r of the pr inter , apart fro m an y sof tware driven con trols that may be pr ovided t hrough t he applica tion in use. The front p anel of the prin ter cont ains the follow ing funct ional ar eas: Depend ing on your co untry and printer m[...]

Navigation keys The disp lay sect ion of th e front p anel consist s of an LCD di splay and the fol lowing fi ve navi gation ke ys, provi ded to navig ate thr ough the men us disp layed on th e screen: • The Up and Down keys let you scroll t hrough t he variou s items in a menu list . • The Men u key take s you to the main sc reen. I t cance ls[...]

Display screen The disp lay scree n of the fr ont p anel show s the main men u (the wor ds display ed may vary) . NOTE: Y ou can alwa ys reach the main menu by pres sing the Menu key . After a s hort tim e-out , the d isplay will al ways rev ert to t he main menu with t he J ob Ma nagem ent me nu activ e. The Navi gati on examp le is give n from th[...]

Action keys The Can cel key ca ncels the cu rrent p rinte r operati on (pri ntin g or pr eparing f or pr inting ). It w ill als o canc el the curre nt menu sel ection and retur n to t he main menu if a menu opt ion is high lighte d. The Form Feed and C ut key causes a she et to be eject ed or the r oll to be a dvanced and cut. Cancel Form Feed and [...]

Menu st ructur e The front pa nel displ ay area scree n shows the four cla sses of menu op tions ava ilable r eprese nted with sp ecific icons. Click on th e icon to di splay its menu struct ure. • Pape r menu • Ink M enu • Job Mana gement Menu • Set- up me nu[...]

Paper m enu Pa p e r I n ked a r e a Aut o m a ti c Si z e Pag e F orm a t ANS I B es t A NS I A … E IS O B es t I S O … A 0 JI S B es t J I S … B 1 ARC H B es t ARC H … E 1 Ov e rsi z e O v e r A 2 , O v e r A 1 Ext r a 1 00c m × 1 4 0c m, … Rotat e 0 , 90 , 18 0 , 2 7 0 Mir r o r in g Shown onl y if pap er i s lo aded Items alway s s h[...]

Ink menu Ink Color calibration Information Printheads Ink Cartridges Troubleshooting Align Printheads Replace Printheads Replace Ink Cartridges Color settings Color Grayscale True Black Color/monochrome Cyan Printhead Magenta Printhead Black Printhead Yellow Printhead Status Reset Calibrate Paper Standard (4.5 min.) Special (11 min.) Cyan Ink Cartr[...]

Job Managem ent menu The HP-GL /2 Accesso ry Card provi des a Repr int menu .[...]

Set-up m enu Help Print quality Printer Information Model number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage. Normal Fast View Print Best Advanced Options Best Quality Settings Optimize [...]

Set-up m enu (con tinued) Items always shown Buzzer Contrast Front Panel Altitude Language English, German, Spanish, French, Italian, Japenese, Portuguese, Korean, Chinese, Taiwanese, … Log Printheads Errors Service tests Service calibrations Service utilities 0-1000m 1000m - 2000m >2000m ON/OFF 0%, 5%, … , 100% Service tools Hidden items th[...]

Navig ating t he menu syst em From th e top level of the menu system, you can navig ate thr ough the men us using th e displ ay keys. An y menu item fo llowed by a grea ter-t han symbol (>), ind icate s that a fu rth er level of menu item s is avai lable . See Nav igation exampl e f or a br ief o vervi ew of the men u sy stem. Press the Up and D[...]

Navigation examp le This s ection pro vides a t ypical exa mple of how to nav igate th rough th e menus to configur e a spec ific pr int opti on. How to se t the in k-dryin g time to t wo mi nutes The fr ont pa nel menu str ucture di agram for the Ink men u shows that the path to the Drying time op tion i s: Ink menu → Drying time Use the fo llow[...]

3. Use the Up and Down keys to highligh t the Drying time menu opti on. The di splay s hows th e Drying time opti on highli ghted. 4. Press the Enter key to enter the Drying time menu. The di splay s hows th e Drying time menu to allow y ou to select the type o f drying time you re quir e. 5. Use the Up and Down keys to highligh t the Manual menu o[...]

7. Press the Up key once to s elect two minutes. The di splay sho ws the Manual drying time se tting menu w ith two minutes sele cted. 8. Press the Enter key to set the drying time to tw o minutes. If the fron t-panel buzz er is set ON, ther e will be a s hort ‘beep’ t o confirm th e change. A tick mark ( √ ) in the right side of th e fiel d [...]

Message descriptions This is a l ist of th e error messages in the fron t-p anel disp lay . If an acti on is nee ded, it is shown in it alic s in the Explan ation and a ction column. The messa ges are li sted in al phabeti cal order . Other fron t-p anel messag es, such as prompts, are incl uded in th e descrip tion s of the rele vant proc edures e[...]

Error Select Replace Printheads The printer has detected that one or more of the printheads is missing or has an error , as indicated by flashing crosses. The four icons refer from left to right to the Cyan ( • ), Blac k ( • ), Magent a ( • ) and Y ellow ( • ) printheads. For an explanation of the replacement procedure, see Printhead replac[...]

Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error , as indicated by flashing crosses. The four icons refer from left to right to the Cyan ( • ), Blac k ( • ), Magent a ( • ) and Y ellow ( • ) cartridges. For an explanation of the icons and detai ls of the replacemen[...]

Open window and check printhead cover is properly closed Y ou have replaced one or more printheads and the printer ’s check has found that the printhead cover is not securely closed. Open the window and check the printhead cover . The pr ocedure is described in the Printhead replacement procedure. Not e : This message may also appear following a [...]

Paper advance calibration is recommended. Press ENTER to calibrate Y ou are r ecommended to perform the Advance calibration rou tine, to ensure the optimum print quality . Press the Enter key to create the calibration pattern. See Advance calibration . Paper advance calibration is recommended. Load paper and select Paper advance calibration. Press [...]

Paper not present. Load paper to print calibration pattern The paper axis cal ibration routine has been triggered with out having paper loaded. Load paper; see Adv ance calibration for details of the routine. Paper too big to scan the pattern af ter printing it During paper loading for the Calibration routine, t he printer has detected that it will[...]

Paper too small to print the pattern The paper loaded is not big enough to c ontain the p aper axis calibration pattern. Load a roll or sheet that is at least 65 cm (25 in) long and 50 cm (20 in) wide. Paper too small Press ENTER to retry Press CANCEL to abort While loading p aper into the printer (roll or sheet), the printer has found that it is e[...]

Possibly a paper jam 1. Open window 2. Switch power of f 3. Clear paper p ath 4. Switch power on 5. Align printheads There may be paper jammed in the printer . (The printer has detected that a motor is blocked and the likely cause is a paper jam; however , it may be due to some other cause.) Follow these steps to check the paper p ath, as described[...]

Printheads not aligned Paper type not valid to align printheads Press ENTER to continue Y ou have replaced one or more printheads but the printer has detected that you do not have the right type of paper loaded for the alignment process. Press the Ente r key to load the correct type of paper , or the Cancel key to stop the load process. Printheads [...]

Problem found during calibration A general problem was found during the Adv ance calibration routine. Respond to any other messages that appear on the front panel, indicating ink or paper pr oblems , and then retry the Advance calibration routine. Problems detected in INK CAR TRIDG ES. Continue process and replace them. Press ENTER to continue Ther[...]

Right edge of sheet too far from load line Press ENTER to retry Press CANCEL to abort During the loading of a sheet of paper , the printer has detected that the paper is too far to the lef t; it should be aligned close to the blue line painted on the right s ide of the platen. Either : P ress the Ente r key to restart the loading procedure; Or : Pr[...]

Sheet too long Please check it is not a rol l Press ENTER to retry Press CANCEL to abort Y ou have requested the printer to load a sheet of paper , but the sheet appears to be too long. Check that the paper is not a roll. Either : P ress the Ente r key to try to load the sheet again; Or : Press the Cancel key to stop the process. If the paper is on[...]

Unknown ink cartridges. Press ENTER to continue. The ink cartridges are not recognized by the printer as HP- approved, and there is at least one that is new . Press the Enter ke y . Unknown paper format Reload paper The format (roll or sheet) of the paper loaded in the print er is unknown. Reload the paper following the normal procedure, to solve t[...]

Front-p anel messages (cont inued) Message Explanation and Action W arning! Machine calibrations need to be performed. Refer to guide for i nstruct ions. The color calibrations for the paper that is loaded hav e been lost. Follow the procedure described in Advance calibration . W arning: color calibration not done on this paper type The printer has[...]

Printe r option s The pri nter has many optio ns that you can use to ensure tha t the imag e you prin t has the lo ok and app earance you want . Y ou can sele ct printer settin gs either from th e front p anel or from the pr inter dr iver . In mos t cases the driver setti ngs overr ide the f ront pa nel set tings. This c hapter conta ins th e follo[...]

Page f ormat • Page descri ption expla ins how to make sure the yo u obta in the pr ints from your printe r in the for mat you want. • Rot ating an image details on ho w to rotate the imag e. • Print ing a mir ror imag e exp lains how to prin t a mirror image of you r print .[...]

Page descriptio n This sect ion ex plains ho w to make sur e that th e print er produces your pri nt in the p age format you w ant. Page size Margins Prin ting area Ink ed ar ea Dire cti on of p ape r leaving the print er Leadin g edge T raili ng edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in)[...]

Page s ize Page siz e can be spe cified f rom the f ront p anel or in the sof tware , where it may be call ed “Pag e Size”, “M edia Size” , “Paper Size”, etc., and where the op tion s include, for examp le, ISO A 3, ANSI Le tter , Custo m. If your sof tware does not def ine the p age size in the pr int fi le, the f ront-p anel setting i[...]

Rot ating an image These to pics de tail all aspect s of j ob rot ation: • Job rotati on (HP-GL /2) • Page size a nd ro ta tion • What is rotated? Job rotation (HP-GL/2) If the softw are in t he drive r does not specify th e rot ation set ting , it can be specifie d in th e front p anel ( Paper > Page For mat > Rotat e ). Page si ze and[...]

What is rotated? With r oll pa per , both t he image and the p age orie ntat ion are rota ted. Noti ce that th e narrow mar gins ar e always at th e lef t and rig ht sid es, regard less of the orie ntat ion. Th e page si ze is adj usted to maint ain the pr inting area, pr eventi ng clip ping. With sheet p aper , the image is rot ated, but t he p ag[...]

Printing a mir ror image If you are usi ng clear imagin g pap er , someti mes cal led ‘ba cklit’ , you may want t o prin t a mirro r image of your print, so that w hen the p aper i s lit f rom behin d it is in th e corre ct orien tat ion. Thi s can be don e from th e front panel, with out cha nging t he imag e in your soft ware. Mirror Off Mirr[...]

Settin g p age size from the fron t p anel • Adjust ing th e page si ze from t he front p anel Det ails how and why you wou ld adjust the p age size f rom the f ront pan el. • Page size Descri bes th e vari ous m ethods of c ontrolli ng t he p age si ze. • Page s ize a nd cli pped images Expl ains what ha ppens if you choose a l arger page si[...]

Adjusting th e p age size from t he front p anel Y ou do not nor mally nee d to adjus t the p age size through the fron t pane l, becaus e the p age size you have select ed in y our HP dri ver over rides the p age si ze select ed in t he prin ter . Howe ver , some of the circ umst ances in which yo u may want to cha nge th e default settin g are: ?[...]

Page size The Pag e Size opt ion let s yo u select the p age size o f your pr int. The opti ons are d escribe d in t he foll owing t able . If you need t o adjust th e pa ge size from t he front panel , do so befo re sendi ng the fil e from you r compute r . The print er dete rmines the size of a print at the time it is receiv ed from you r applic [...]

Page size and clip ped images If you spe cify in you r sof tware a p age si ze that is larger tha n the pa per size loaded in the print er , the print er wil l still print what it can, bu t may clip yo ur image. A2 paper in printer Clipped area A1 page size i n software or f ront panel[...]

Imag e appear ance These to pics exp lain how you can contro l the over all appea rance of your pri nts. • Front pan el i mage opt ions expl ains h ow to chang e the HP-GL /2 co lor palet tes. • Print ing image s in graysc ale descri bes how to pri nt color ima ges in graysca le . • Print speeds and print quality list s typica l print ing ti [...]

Front p anel image optio ns These to pics de al with the ways you can co ntrol t he overal l appear ance of you r print s from th e front panel in terms o f: • Pen wid ths and colors in the in tern al pal ett es • Changi ng the treat ment of overlappi ng li nes (merg e) Some front -p anel se lection s aff ect the ne xt file you send fro m your [...]

Pen w id ths an d co lors in t he interna l palettes The “pe ns” discu ssed thro ughout t hese to pics are the co nceptual pens in a softwa re palette , rather than the print er ’s ph ysical pr inthea ds. The pri nter has three pen p alet tes: •F a c t o r y • Palet te A • Palet te B The fact ory p alette cannot be cha nged. Y ou can , [...]

T o sel ect a p alet te T o select a pa lette t hrough t he front -pa nel menu, go to the De fine Pal ette selecti on under HP-GL /2 Settin gs and choos e the pa lette yo u want. See Set-up menu . The fol lowing t abl e describ es the p alette choices. Palette Comme nt s Sof tware The pri nter lo oks to your soft ware fo r pen setti ngs and i gnore[...]

Change the palette se ttings Y ou cannot change the F actory p alette, but yo u can defin e Pale ttes A and B to be whatev er you choos e. The defa ult s are Pale tte, w idt h: How t o defi ne Pal ette A Item Available opt ions Defaults Palett es Facto ry , A, B . Facto ry Pens 0 throug h 15. Wid ths (mm) 0.13, 0 .18, 0. 25, 0.35, 0 .50, 0. 65, 0.7[...]

How to de fine Pale tte A The fol lowing steps e xplain how to defi ne Palet te A. Repeat this pro cedure t o define ea ch of the ot her pens . NOTE: The p alet te you h ave just define d will t ake effec t only whe n you sele ct it to b e the cur rent palette, as e xplain ed in T o select a palette. Instr ucti ons Select (usin g the keys) Then pre[...]

Chang ing the t reatme nt of over lappi ng lin es (merg e) The Merg e settin g controls t he overl appin g lines in an image. The re are t wo setting s, Of f and On. The follow ing illust rati on shows the ef fect of each set ting. Y ou can set th e merge set ting fr om your sof twar e in some app licati ons. Set tings in yo ur sof tware ove rride [...]

Printing imag es in grayscale There are times when you may want to pr int a colo r image in g rayscale because it is faster . Examples of th is are: • Y ou want a dra f t where col or is no t import ant , for exa mple to chec k that the image is not goi ng to be cli pped. • Y ou want a ve rsion fo r photoc opying in black an d white. When you c[...]

Print spee ds and print quality The fol lowing tabl e list s some ty pical printi ng times ( line dra wings @ 20-2 5ºC and 30- 60% re lative humidity ). T ypical printing times (continue d) Paper Color/graysca le Quality ANSI-D size ANSI-E size Tim e ( s) Ti me ( s) Brig ht Whi te Color Best 235 440 Norma l 120 2 25 Draft 45 85 Grayscal e Best 135[...]

Heavy Coate d Paper Colo r Best 49 0 9 80 Norma l 120 2 25 Draft 85 160 Grayscal e Best 435 870 Norma l 135 2 50 Draft 45 80 Glossy Pa per C olor Best 630 1200 Norma l 435 8 30 Draf t 325 620 Grayscal e Best 630 1200 Norma l 435 8 30 Draf t 325 620 T ypical printing times (continue d) Paper Color/graysca le Quality ANSI-D size ANSI-E size Tim e ( s[...]

Print quality Y ou can set th e overal l print quality from the fr ont pa nel ( Set- Up > Print Qu ality ). In gener al choose : • Fast f or maximum pro ducti vity . Ideal fo r check ing prin ts, w hen pri nt quali ty is not ver y import ant. Y ou can increa se print spe ed furt her with t he Fast qua lity se tting s . • Normal to ge t a goo[...]

Advanced opti ons Y our pri nter prov ides sev eral adv anced opti mizat ion and qua lity enhancemen t featur es to all ow you to ob tai n the print ed resul ts you req uire. • Improvi ng line qu ality an d graphic s det ails • Bes t qualit y sett ings • Fast q uali ty sett ings[...]

Impr oving li ne qua lity and gra phics d etails The Set-up menu Opti mize fo r opti on allow s you to select th e correc t mode for the type of job you are printi ng. T wo modes are provide d: Line dr awing s/text and Images . Select ing the Li ne dr awings/t ext option smo oths the f ine grad uations along the an gles an d curves of the prin ted [...]

Best qu ality setting s If you hav e selec ted the Be st optio n as the Pr int qu ality settin g for your print session but r equir e an e ven h igher resolu tion for your print j ob, you will need to change the Best qu ality set ting. The Best print q uality op tion pr ovides 600×6 00 dpi resolut ion in normal mod e and 2400×120 0 dpi i n maximu[...]

Fast qu alit y setting s If you ha ve selecte d the Fast option a s the Print quali ty set ting fo r your pri nt sessi on, you ca n increas e the pri nting speed fur ther by selecti ng the incre ased spee d mode. Thi s can be done f rom the fro nt pan el onl y , becaus e it is not a vailabl e as an opt ion in the printe r driver . Use th e follow i[...]

Print m anagement These to pics de scribe t he best meth ods of manag ing th e work that the prin ter is do ing. • Cancel ling a p age th at is pri nting Shows yo u how to can cel a pag e that is cu rrent ly being pr inted . • Cancel ling the drying ti me Shows yo u how releas e a pa ge from th e print er before the dryin g time has fi nish ed.[...]

Cancelling a p age that is printin g Use the followin g procedu re to cance l a p age that i s currentl y bein g printe d. 1. Press the Cancel key on th e fr ont pane l. The pri nter adv ances the p aper as thoug h the prin t were fi nished. A multi-p age job or a big fil e may ta ke longer to sto p print ing than ot her fil es. Cancel key[...]

Cancelling t he drying time CAUTION: Use cau tion whe n performing thi s procedu re as an imag e that has ha d insuffic ient time to dry could b e damag ed. Use the follow ing proce dure to ca ncel the dry ing ti me for a job that is w aiting for the en d of dryin g time. 1. Press Cancel or Form Feed & Cu t on the front pa nel. The pri nter wil[...]

Printer c onfigurati on These to pics exp lain how to change t he config uratio n of your pri nter . • Printe r informa tion • Fron t panel setup • Altitu de se tting • Graphic s langua ge a nd netw orks • Sett ing up the I /O card • Con trollin g the cutt er • Upgra ding your printe r • Colo r sett ings • Logs[...]

Printer i nforma tion Y our pri nter provi des an in format ion displ ay on the fr ont pa nel th at shows the cu rrent confi guration of the system . Y ou can also pr int out this inf ormati on direc tly on your printe r . Selec t Set- up > Pri nter inform ation to view the info rmat ion. The pri nter in format ion scree n shows th e follow ing [...]

Front p anel setup Y ou can con figur e the foll owing p arame ters fo r the front p anel: • Menu and messa ge lan guage • Alert buzzer • Screen cont rast[...]

Menu a nd m essage lang uage The fol lowing languages can be used for all menus and messag es shown on the fron t pane l of your pri nter: • Eng lish •G e r m a n • S pan ish • Cat alan •F r e n c h •I t a l i a n • Japane se • Portugu ese • Korea n • Simpli fied Ch inese • T raditional Chinese T o change the lang uage: 1. Sel[...]

Alert buzzer Y our pri nter is equipped w ith an ale rt buzze r that i s used to war n you when : • A t ask ha s comp leted. • An error has been detecte d. • Y ou change a p arame ter from t he front p anel . T o enable or d isable the bu zzer: 1. Select the Front P anel > Buzzer o ption from the S et-up menu. 2. Highlig ht Buzzer = On or [...]

Screen c ontrast Y ou can adjus t the sc reen cont rast of th e front p anel to best suit the amb ient lig hting con dition s at your lo cation. The co ntrast can be v aried fro m 0% to 100% in 5% in creme nts. The d efault setting is 50% and is s uitable fo r most situat ions. T o adjust the scr een contr ast: 1. Select the Front P anel > Contr[...]

Altitude settin g Y our pr inter cont ains a va cuum p ump whic h is used to h old the pape r onto the p laten. The alt itude of your locati on af fect s the ef fi ciency of this pump, so you need to specif y the altitu de to en sure that t he pump oper ates cor rectly . T o set the al titude : 1. Select the Alti tude option fr om the Set- up menu [...]

Graphics lang uage and netwo rks For sy stem admi nistra tors If you ar e using th e print er with a net work spool er , conside r having your sys tem admini strator modify th e spoole r to inse rt the PJL la nguage -switchi ng comma nds automa ticall y at the beginnin g and end of ea ch file. This allo ws the pr inter to swi tch auto matic ally in[...]

Setting up the I/O card Network With a networ k inter face ( such as th e HP Jet dir ect Prin t Serve r), r efer to y our n etwork i nterfa ce documen t ation f or advic e on any fro nt-pane l conf igurati on. The fro nt-panel menu is I/O S etup > Card Set- up. T o chan ge the I/O tim e-out s etting Some so ftw are a ppli cations do not wri te a[...]

Controlling the cutter With r oll p aper loaded, when any pri nt job you have sent t o the p rinter comple tes, t he rol l is au tomat ically cut and the pri nt job fa lls in to the p aper bi n. There may be a delay be fore th e roll is cut due t o the dryi ng time you have progr ammed or th e printer has automat ically select ed. In some sit uati [...]

Upgrading yo ur printer Syste m sof tware “System so ftw are” is the name giv en to the t ype of sof tware that run s the fu nctions i n your print er . Syste m sof tware do wnload ing From ti me to time there will be syst em soft ware upgr ades avai lable from Hewlet t-Pac kard. Sy stem sof tware upgrad es increa se your prin ter’s funct ion[...]

Color setting s Y our pri nter can emul ate the co lor be havior of of fset pri nting pre sses, al lowin g you to use you r printer for col or proof ing. T o get accur ate colors for your proof, sele ct the col or emulat ion mode t hat matche s your of fset printi ng sta ndards f rom the In k menu Colo r sett ings opt ion. The select ions are : Col[...]

Logs Y our pr inter keep s a print head l og a nd an e rror log. Thes e logs are no rmally used by s ervice engi neers. Printhea d log The pr inthead log c onta ins a li st of t he las t five printh eads of e ach color with i nformat ion ab out th e usage o f each print head. Error log List s the last error s that th e print er has det ected with t[...]

Other This chap ter provide s miscella neous proc edur es and info rmatio n that may be requi red to ensur e your pr inter remain s in a ful ly oper ation al cond itio n at all ti mes. It co ntai ns the fol lowing topi cs: • Care of the pri nter • Inst alling expans ion card s • S pecific ations • Ordering acces sories • Glossary[...]

Care of the prin ter This sect ion co ntai ns inform ation on general maintena nce of the pr inter . • Cleani ng the pr inter Instr uctions for clean ing the ext erior of your pri nter . • S toring and moving your printe r Instruct ions on how to move and st ore your pr inter .[...]

Cleaning the p rinter W ARNI NG: T o avoid an e lectr ic shoc k, make sure tha t the pri nter is switche d OFF and disconn ected f rom the main s suppl y befo re you cl ean it . Do not le t wate r get insi de the p rint er . CAUTION: Do not use abras ive clea ner s on the pri nte r . NOTE: Any mainte nance o r repairs be yond th ose de scribed in t[...]

St oring and m oving your printer If you need to mo ve your p rinte r or st ore it f or an ext ended pe riod of time, you need t o prep are it prop erly to avoid poss ible dam age to it. T o prepar e the p rinter, follow th e instru ction s giv en be low: CAUTION: It is i mportant that y ou do not remo ve t he ink cartridges and pri ntheads before [...]

Inst alling ex p ansion ca rds The fol lowing options ar e availa ble for your pri nter: • Network car d insta llatio n[...]

Network card inst allation HP Jet direc t netwo rk card insta llati on 1. Befo re inst alling a card , switch of f the printe r and unpl ug it fr om the mains electr icity sup ply . 2. Careful ly remove the plast ic cover from the left -hand r ear of the pr inter by u nclip ping it. This cover gives ac cess to the two slot s for an Accessor y card [...]

3. Remove t he cove r compl etely . Insi de the compar tment t here are tw o slot s for a LAN card or an Acce ssory card. If you use an HP-GL/ 2 card, th e LAN card should be in the ri ght-h and slo t (near er the bac k of the prin ter), the ac cessory card on the l eft. 4. T o i nsert a L AN card (or an A ccesso ry card ), remo ve the metal co ver[...]

6. Insert the LA N cable i nto the LAN ca rd. It is simply push ed into pl ace and cl icks when locked . 7. Careful ly replac e the plasti c cover by clippin g it back int o plac e. • Put the t wo hinge cli ps on the side th at has the edge cable- hole i nto t heir slot s. • Swivel the cove r in the dir ection oppo site to th e emb ossed arr ow[...]

S pecific ations • Functi onal sp ecifica tions • Memory spe cificat ions • Print er powe r specif icatio ns • Ecol ogical spe cifica tions • Envir onment al spe cificat ions • Aco ustic spec ificat ions • Connect ion speci fication s[...]

Functional specificatio ns HP De signjet 510 a nd 51 0ps functio nal specifi cations Functi onal sp ecifi cations HP ink supp lies Four c olors: cyan , magen ta, yell ow and black. Print heads: 600 dpi, 36 kHz ( cyan, ma gent a, yel low). 36 kHz ( black). Ink ca rtridge s: Cya n 28 or 69 ml Magent a Ye l l o w Black 69 ml Paper si zes Wid th (car r[...]

HP su pport ed p aper type s a HP Brigh t White In kjet Pap er (Bond) HP V e llum HP Natural T racing Paper HP Coate d Paper HP Heavyw eight Co ated Paper HP Matte Fil m HP High-Gl oss Phot o Paper HP Semi- Gloss Ph oto Pa per HP Pa per-Ba sed Se mi-Glos s HP Clear Film HP T ransl ucent Bon d HP S tudio Canv as HP Satin P oster Pape r HP Ba nners w[...]

Resolution Print m ode Line drawi ng/text Image Fas t Rende r 30 0×30 0dpi 150×1 50 dpi Half tone 600×300 d pi 600×300 d pi Normal Render 600 ×600 d pi 300×300 d pi Half tone 600×600 d pi 600×300 d pi Best ( defaul t) Render 600 ×600 d pi 600×600 dpi Half tone 600×600 d pi 600×600 d pi Best (maxi mum det ail) Rend er 6 00×6 00 dpi 120 [...]

Marg ins Roll an d sheet (no rmal) Roll (sma ll) Side mar gins 5 mm Leading ed ge marg in 17 mm Trailing e dge m argin 17 mm All ma rgins 5 mm Graphi cs langua ges supp orted HP-GL/2 HP- RT L CALRAST ER Accur acy 0.2% of the spe cified vector length at 2 3º (73ºF) , 50-60 % rela tive hum idit y , on HP specia l polyest er fil m. Previo us … a. [...]

Physical specifications Physi cal specif icati ons Ty p e Wei gh t Wi dt h Depth Heig ht D/A1 s ize pri nter 38. 5 kg 85 l b 1253 mm 49 i n 470 mm 19 i n 349 m m 14 in A0+/E+ size print er 45 k g 99 l b 1690 mm 67 i n 674 mm 27 i n 11 0 0 m m 43 in[...]

Memory speci fications Memo ry spec ific ations Intern al RAM 160 M B Can be upg raded to : 416 MB[...]

Printer power speci fications Prin ter power spec ificati ons Source 100– 240 V AC ± 10% aut o-ran ging Frequen cy 50/60 Hz Current 3 A maximum Consumpti on 150 W maxi mum[...]

Ecological specificat ions Ecolog ical s pecific ation s Energ y eff iciency T o determine t he ENERGY ST AR® quali ficati on st atus of this product , see h ttp:/ /www .hp. com/go/e nerg ysta r/ . ENERGY ST AR and th e ENERGY ST AR tra demark ar e regist ered U.S . trad emark s. Manufac turi ng process Free fr om ozon e-depl eting che mical s (Mo[...]

Environment al specifications NOTE: At alt itudes gre ater then 3000 m, the pr inter may hav e operatio nal problems. Envir onment al spec ific ation s Operat ing rang es Printi ng: 15 ° C to 35 ° C (59 ° F to 95 ° F) RH 20% to 70%. Optima l pr int qu ality for HP glossy p aper: 15 ° C to 30 ° C (59 ° F to 86 ° F) RH 20% to 80%. Optim al pr[...]

Acoustic specifica tions Acou stic spe cificati ons Operat ing sound pr essure 54 dB (from a one -meter bysta nder posi tion) Idle sou nd pressur e < 30 dB (A ) (from a one-mete r byst ander positi on) Operat ing sound po wer 6. 5 Bels (A ) Idle sou nd power < 4.3 Be ls (A)[...]

Connection sp ecifications • Cable sp ecifica tion • Recommen ded cabl es[...]

Cabl e spec ificatio n The conne ctor on t he print er is a 36-pi n female co nnect or . Most exis ting p aralle l cabl es support IEEE-1 284 compa tibl e communica tion , but for use with th is print er , the cabl e must meet the spec ificat ions in th e foll owing table: Parall el ( IE EE-128 4 compatible / Centron ics ) I nter face Pin Wi re/Si [...]

Recomm ended cab les The fol lowing cable is re commend ed for opti mum perfor mance and electr omagnet ic comp atib ility: Recomm ended cab le Interfac e type (c omputer) HP part number Cable le ngth Co nnector type a t comput er end of cable IEEE c omp atible /Centr onics Interfa ce (All) C2951A 3.0 m 25-pin mal e USB C2392A 5.0 m USB plug[...]

Orderi ng acce ssorie s Y ou can orde r suppli es and acc essorie s in any of th e follow ing way s: • Call yo ur local authoriz ed HP deale r . • Cont act your local H P Sales and Su pport of fice. • Refer t o the Hewlet t-Packard Support / Serv ices boo klet tha t was suppl ied wit h your prin ter . • Hardware • Consumab le it ems[...]

Hardware Item HP part number Memory mo dule 256 MB CH654A The memory exp ansion modul e is: SODIMM P C2700 333 MHz 256 MB DDR CL = 2 .5 Jet dir ect EIO netw ork card s HP Jetdi rect 620 n Fast Ether net a a. Supporte d for the H P Designj et 510 but not for the 510ps J7934A HP Jet direct 630n IPv6 Gigabit E thernet J7 997G HP J etdi rect IPv6/I Pse[...]

Consumable it ems T o achieve th e best pe rformanc e from y our print er , we reco mmend that you use onl y genuine Hewlett -Packar d acces sories an d supplie s, whose r eliabi lity and p erformanc e have bee n thorou ghly test ed to give troubl e-free perfo rmance. Item Colo r HP sup ply no. Cap acity HP p art number Ink cartridg es Black 82 69 [...]

Glossary Te r m M e a n i n g ANSI p aper An Amer ican stand ard pa per size ; e.g. D, E. Archit ectu ral paper The Arch itectur al p aper sizi ng system. applicat ion The sof tware you use to cr eate your drawing s. Centroni cs A stan dard for t he par allel in terfa ce betwe en compute r and devic e. clippin g Losing p art of a d rawing at the ed[...]

graphic s language A prog ramming language t elling a p rint dev ice how to output grap hic dat a. grayscal e S hade s of g ray to repr esent colors. high-gl oss photo A gloss y , op aque pho tograp hic pa per . HP-GL/2 One of Hewlett -Packa rd’ s st andard graphic s language s for pl otters and prin ters. P roduces vector dat a. I/O In put/ outp[...]

nesting Placi ng two or mor e page s side-by -side on roll p aper to avoid wast e. nozzle s Locate d undern eath the pr inthe ad. The noz zles di rect th e ink onto t he page . palet te A set of logi cal pens de fine d by color an d width . PJL Printer Jo b Lang uage. A pr ogrammi ng lang uage tha t cont rols j obs goi ng to a printer . paral lel i[...]

rend ering inte nt Rende ring in tent is a con cept de fined by ICC S pec ICC .1:199 8-09, “Fi le Format for Color Profiles”. From t he specif ication : “Renderi ng intent speci fies the styl e of repro ducti on to be use d during t he eval uation of this pr ofile in a sequen ce of profil es. I t applie s spec ifical ly to that pr ofile in th[...]

[...]

Index A acousti c specifi catio ns ☞ action key s ☞ adjusti ng page size ☞ non-Po stSc ript files ☞ adjusti ng the page size in the front panel ☞ adva nced calib rati on ☞ alignin g printhe ad ☞ ANSI p aper ☞ Archit ectural pa per ☞ B Back k ey ☞ banding ☞ Best ☞ blurred l ines ☞ bright w hite in kjet pape r ☞ C cable s [...]

E ecologi cal spe cificat ions ☞ Enter k ey ☞ enviro nmental s pecific ations ☞ F Fast ☞ finding t he source o f a probl em ☞ Form Feed & Cut key ☞ front pan el acti on keys ☞ disp lay scr een ☞ introd uction ☞ menu struct ure ☞ navi gation keys ☞ page size setting ☞ function al specif icatio ns ☞ G graphic s langu age[...]

cartridge rep lac ement ☞ stat istics ☞ dryi ng tim e ☞ automatic ☞ manual ☞ none ☞ printhead alignment ☞ rep lac ement ☞ stat istics ☞ inke d area ☞ inst allin g roll pape r ☞ interfac e cable s ☞ interfac es Fast Ether net 10 /100 base TX ☞ para lle l ☞ USB ☞ internal pa lettes ☞ ISO paper ☞ J Job Mana gement men[...]

navigat ion ke ys ☞ network interface changi ng setting s ☞ network s and graphi cs languag e ☞ non-Pos tScript fi les adju sting pag e size ☞ Normal ☞ O obtainin g roll p aper info rmation ☞ obtain ing shee t paper infor matio n ☞ one im age overla ys anoth er on same she et ☞ other s ources of i nformati on for in correct p rinted[...]

which edge first ☞ which side up ☞ Paper m enu ☞ paper pr oblems blurred li nes ☞ clear ing j am ☞ genera l rules ☞ ink bleed s ☞ loading roll pap er ☞ sheetl pa per ☞ marks o r scrat ches ☞ outp ut ☞ warped lin es ☞ paper s izes specifi cations ☞ parall el interfac e ☞ parall el interfac e specificati ons ☞ pen widths[...]

ink su pply after repla cement of p rinthead ☞ inserti ng the ink c artridge ☞ inserting t he printh ead ☞ prin t qua lity ☞ solutions ☞ solvin g ☞ stepped lines ☞ troubl eshooting ☞ R removing roll pape r from printer ☞ from spindl e ☞ replac ing cutter ☞ ink cartr idge ☞ printhead ☞ resolu tion spec ificati ons ☞ resol[...]

typical pr inting t imes ☞ U Univer sal Se rial Bu s ☞ unloa ding roll pape r ☞ sheet pa per ☞ Up key ☞ upgradi ng system s oftware ☞ USB ☞ user inter face ☞ User’s Ref erence G uide ☞ V vellu m ☞ W warped lines ☞ Web page ☞[...]