HP (Hewlett-Packard) 5320m manual

HP Pr oBook 5 3 20m Notebook P C Maintenance and S erv i ce Guide Doc ument P art Number: 6 09 313-00 2 , Re v . D F ebruary 2012 This guide is a troubleshooting re ference used for maintaining and se rvicing the computer . It pro vides comprehensiv e informa tion on identifying computer fe atures, components, and spar e parts; troubleshootin g com[...]

Addendum Re vision History Pa rt Number Publication Date Description -002 (Rev . A) July 2010 ■ Corrected the descripti ons fo r system boards 593840-00 1 and 593841-001. ■ Correct the HP Compaq 6440b Cable Kit spare par t number to 593854-001. ■ Added new displa ys and WLAN modules to the Product Descr iption table. ■ Add new displa y pane[...]

© Copyright 2012 He wlett-Packard Dev elopment Company , L.P . AMD Athlon, AMD Sempron, and AMD T urion are trademarks of Advanced Micro De vices, In c. Bluetooth is a trademark owned b y its proprietor and used by He wlett-Packard Co mpany under license. Intel and Co re are U.S. registered trad emarks of Intel Corporatio n. Jav a is a U.S. tradem[...]

Safety warning notice Å WA R N I N G : T o reduce the pos sibility of heat-related injur ies or of o verheating the co mputer , do not place the comput er dir ectly on y our lap or obstr uct the computer air v ents. U se the computer only on a har d, flat surface . Do not allo w another har d surfac e, such as an adj oining optional pr inter , or [...]

Maintenance and S ervi ce Guide iv Cont ent s 1 Product description 2 External component identification Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

v Maintenance and Servi ce Guide Conte nt s Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 Button board and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2[...]

Conte nt s Maintenance and S ervi ce Guide vi Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5[...]

Maintenance and S ervi ce Guide 1–1 1 Pr oduc t description Category Description Prod uct name HP ProBook 5320m Notebook PC Processor s ■ Intel® Dual Core i5-45M 2.40-GHz processor (T urbo up to 2.53 GHz), 3-M L3 cache, 4 threads (35W) ■ Intel Dual Core i3 -370M 2.40-GHz processor , 3-M L3 cache, 4 threads (35W) ■ Intel Dual Core i3 -350M [...]

1–2 Maintenance and Servi ce Guide Produc t descr i ption Ethernet Realtek RT L811DL-VR10/100/1 000 network inte rface card (NIC) NIC P ower Down technology S3/S4/S5 wake on LAN (A C mode only) Ether net cable not included Wireless Integrated wireless local-area network (WLAN) option s via half MiniCard: ■ Broadcom 802.11 b/g/n WLAN module ■ [...]

Pr oduc t desc riptio n Maintenance and S ervi ce Guide 1–3 Operating system Preinstalled: ■ Windows 7 Home Premium 32 (F rench Canada and Japan) ■ Windows 7 Home Premium 64 (F rench Canada and Japan) ■ Windows 7 Prof essional (Pro) 32 (F rench Canada and Japan) ■ Windows 7 Professional 64 (F ren ch Canada and Japan) ■ Windows 7 Prof es[...]

1–4 Maintenance and Servi ce Guide Produc t descr i ption Restore media: A vailabl e with Windo ws 7 Pr o 32, Windo ws 7 Pro 64, Windows 7 Pro with Windows XP images: ■ Windows XP Pro ■ Windo ws 7 Pro 32 ■ Windo ws 7 Pro 64 ■ DRD VD Windows XP Pro A vailab le with Windows 7 Home Premium 32, Windo ws 7 Home Premium 64 ■ Windo ws 7 Home P[...]

Maintenance and S ervi ce Guide 2–1 2 External component identification Identify ing har dwa re Components included with th e computer may vary by region and model. The illustrations in this chapt er identify the standard features on most computer models. T o see a list of hardware installed in the computer , follow t hese steps: In W i ndows 7: [...]

2–2 Maintenance and Servi ce Guide External com ponent ide ntifi cation T op components Displa y components ✎ Y our computer may look slightly dif feren t from the illustration in this section. Item Component Description (1) Inter nal display s witch T ur ns off the display and initiates Sleep (Win dows 7 and Windows Vista) or Standby (Windows [...]

External com ponent ide ntifi cation Maintenance and S ervi ce Guide 2–3 Wir eless antennas (selec t models only) Item Component Description (1) WW AN antennas (2 )* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WW ANs). (2) WLAN antennas (2)* (select models only) Send and receive wireless[...]

2–4 Maintenance and Servi ce Guide External com ponent ide ntifi cation Buttons Item Component Description (1) Po w e r b u t t o n ■ When the computer is off, press th e button to turn on the computer . ■ When the computer is on, press the button to shut do wn the computer . ✎ Although you can shut down the computer with the power button, [...]

External com ponent ide ntifi cation Maintenance and S ervi ce Guide 2–5 Keys ✎ Y our computer may look slightly dif feren t from the illustration in this section. Item Component Description (1) esc ke y Displa ys system information when pressed in combinati on with the fn key . (2) fn ke y Ex ecutes frequently used system func tions when press[...]

2–6 Maintenance and Servi ce Guide External com ponent ide ntifi cation Lig h t s ✎ Y our computer may look slightly dif feren t from the illustration in this section. Item Component Description (1) P ower light ■ On: The computer is on. ■ Blinking: The comp uter is in the Sleep state (Windows 7 and Windows Vista) or Standb y (Windows XP). [...]

External com ponent ide ntifi cation Maintenance and S ervi ce Guide 2–7 Po i n t i n g d e v i c e s Item Component Description (1) T ouchPad* Mov es the pointer and selects or activates items on the screen. (2) Left T ouchPad b utto n* Functions like the left button on an e xter nal mouse. (3) T ouchPad scroll z one Scrolls up or down. (4) Righ[...]

2–8 Maintenance and Servi ce Guide External com ponent ide ntifi cation Fr ont components Right-side components Item Component Description (1) Drive light Blinking: The hard dri ve or an external optical dri ve is being accessed. (2) Speakers (2) Produce sound . (3) V ent Enables airflo w to cool inter nal components. ✎ The computer fan starts [...]

External com ponent ide ntifi cation Maintenance and S ervi ce Guide 2–9 Left-side compon ents Item Component Description (1) Battery light ■ Amber : A batter y is charging. ■ Blue: A batter y is close to full charge capacity . ■ Blinking amber : A batter y that is the onl y av ailable po wer source has reached a low batter y level. When th[...]

2–1 0 Maintenance and Service Gui de External com ponent ide ntifi cation Bottom components Item Component Description (1) Battery bay Holds the battery . (2) SIM slot (select models only) Contains a wireless subscrib er ide ntity module (SIM). The SIM slot is located inside the batter y bay . (3) V ents (6) Enable airflow to cool internal compon[...]

Maintenance and S ervi ce Guide 3–1 3 Illustrated parts catalog Serial number label location When ordering parts or requ esting info rmation, the serial number label, lo cated on the bottom of the computer , provides important information that you ma y need when contacting technical support. ✎ Serial number label location, format , and color v [...]

3–2 Maintenance and Servi ce Guide Illustr ated par ts catalog Computer major components[...]

Illustr ated par ts catalog Maintenance and S ervi ce Guide 3–3 Item Description Spare par t number (1) Display assembly (includes 2 WLAN antenna transceiv ers and cables , 2 WW AN an tenna transceiv ers and cables, webcam, nameplate, and logo): 13.3-in, high-definition (HD), LED , AntiGlare display assembly 618827-001 13.3-in, HD , LED , BrightV[...]

3–4 Maintenance and Servi ce Guide Illustr ated par ts catalog (3) T op cover with finger pr int reader (includes T ouchP ad button board and cab le, and T ouchPad board and cable) 618840-001 T op cover with finger pr int reader (includ es T ouchPad b utton boa rd and cable , and T ouchPad board and cable) 618841-001 (4) P ower button boar d with[...]

Illustr ated par ts catalog Maintenance and S ervi ce Guide 3–5 (15) RTC battery (includes d ouble-sided tape) 481089-001 (16) Memor y module: 4096-MB (1333-MHz, DDR3 , PC3-10600 Shared) 599092-001 2048-MB (1066-MHz, DDR3 , PC3-10600) 581096-001 1024-MB (1066-MHz, DDR3 , PC3-10600 Shared) (not availab le on Micros oft 64-bit operating systems) 59[...]

3–6 Maintenance and Servi ce Guide Illustr ated par ts catalog Cable Kit Item Description Spare par t number Cable Kit: 618826-001 (1) P ower button board cable (2) Bluetooth module cable (3) USB board cab le[...]

Illustr ated par ts catalog Maintenance and S ervi ce Guide 3–7 Displa y assembl y subcomponents Item Description Spare part number (1) Displa y bezel 618832-001 (2) W ebcam module 618842-001 (3) Displa y Hing e Kit (includes left and rig ht hinges) 581094-001 Display Cable Kit , includes: 618833-001 (4a) Display panel cable and webcam cable (4b)[...]

3–8 Maintenance and Servi ce Guide Illustr ated par ts catalog Mas s s to r age de v ic es Item Description Spare par t number (1) Har d drive (includes bracket): 500-GB, 7200 rpm 618829-001 320-GB, 7200 rpm 581084-001 250-GB, 7200 rpm 581083-001 (2) Solid-state drive (includes brack et), only with comp uter models runnin g Windows 7 o perating s[...]

Illustr ated par ts catalog Maintenance and S ervi ce Guide 3–9 Pl a s t i c s K i t Item Description Spare part number Plastics Kit: 618835-001 (1) SD Card Reader slot bezel (2) Accessory cov er (includes 2 captiv e scre ws)[...]

3–1 0 Maintenance and Service Gui de Illustr ated par ts catalog Mis cel lan eo u s p art s Description Spare par t number 65-W PFC RC/V HP Smart Adapter 613161-001 65-W PFC RC/V HP Slim Adapter (f or use only in Japan) 613152-001 Po w e r c o rd : F or use in A ustralia 490371-011 F or use in Denmar k 490371-081 F or use in Europe, the Middle Ea[...]

Illustr ated par ts catalog Maintenance and S ervi ce Guide 3–1 1 Sequential part number listing Spare par t number Description 481089-001 RTC battery (includes d ouble-sided tape) 490371-001 P ower cord for use in the United State s 490371-011 P ower cord for use in A ustralia 490371-021 P ower cord for use in Europe, the Middle East, and Africa[...]

3–1 2 Maint enance and Service Gui de Illustr ated par ts catalog 582564-002 Broadcom 43 224 802.11 a/b/g/ n WLAN module for use in Afghanistan, Albania, Algeria , Andorra, Angola, Argentina, Ar menia, Aruba, Australia, A ustria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bos[...]

Illustr ated par ts catalog Maintenance and S ervi ce Guide 3–1 3 618827-001 13.3-in, HD , LED , AntiGlare display assemb ly (includes 2 WLAN antenna transceivers and cab les, 2 WW AN antenna transceiv ers and cables, w ebcam, nameplate, and logo) 618828-001 13.3-in, HD , LED , BrightView display assemb ly (includes 2 WLAN antenna transceivers an[...]

3–1 4 Maintenance and Servi ce Guide Illustr ated par ts catalog 618843-AD1 Ke yboard for use in South K orea (includes ke yboard cable) 618843-B31 K eyboard f or use in the Nether lands (includes keyboard cab le) 618843-B71 K eyboard f or use in Sweden and Finland (includes keyboard cable) 618843-BA1 K eyboard f or use in Slovenia (includes k ey[...]

Maintenance and S ervi ce Guide 4–1 4 Remo v al and r eplacement pr ocedures Preliminary replacemen t re quirements To o l s r e q u i r e d Y ou will need the follo wing tools to comple te the remov al and replacement procedures: ■ Flat-bladed scre wdriv er ■ Phillips P0 screwdr iv er ■ Phillips P1 screwdr iv er ■ T orx T8 scre wdri ver [...]

4–2 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Dri v e handling Ä CAUT ION: Dri ves ar e fr agile components that mu st be handled w ith care . T o pr ev ent damage to the computer , damage to a dri ve , or loss o f infor mation , observ e these pr ecautions: ■ B e f o r e re m o vi n g o r i n s e r t i n g a h a rd [...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–3 The follo wing table sho ws ho w humidity affects the electros tatic v oltage lev els generated by diff erent acti vities. Ä CAUT ION: A produ ct can be degraded b y as little as 7 00 V . P ac kaging and tr anspor ting guidelines Follo w these grounding guidelines when pac[...]

4–4 Maintenance and Servi ce Guide Remo val and replacement p r ocedures W orkstation guidelines Follo w these workstation grounding guidelines: ■ Cov er the workstation with appro ved static-shielding material. ■ Use a wrist strap connected to a properly g rounded wo rk surface, and use properly gr ounded tools and equipment. ■ Use conduct[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–5 Component replacement pr ocedur es This chapter provides remov al and replaceme nt procedures. There are as many as 62 scre ws, in 12 different sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each screw size and locatio[...]

4–6 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Computer feet The computer feet are adhesiv e -backed rubber pads. The f eet are included in the Rubber Feet Kit, spare part number 581101-001 . There are 6 rubber feet that attach to the base encl osure in the locations shown in the follo wing illustration. ✎ The four rub[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–7 Battery Before removing the battery , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected[...]

4–8 Maintenance and Servi ce Guide Remo val and replacement p r ocedures SI M ✎ The SIM is provided by the end user as a security measure for th e WW AN mo dule. The SIM should be rem ov ed, placed into a static-dissipati ve container , and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. Shut do w[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–9 Mas s st or age de vi ce ✎ The mass storage de vice spare part kit includes a bracket. Before removing the mass storage de vice, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and th[...]

4–1 0 Maintenance and Service Gui de Remo val and replacement p r ocedures 5. Loosen the Phillips PM 2.5×11.0 capti ve scre w 1 that secures the mass storage device in the mass storage device bay . 6. Remov e the two Phillips PM2.5×4.0 scre ws 2 that secure the mass storage device in the mass storage device bay . 7. Grasp the Mylar tab 1 on the[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–1 1 9. If it is necessary to replace the mass storage device bracket, follo w these steps: a. Remov e the four Ph illips PM3.0×4.0 scre ws 1 that secure the mass storage device bracket to the mass storage de vice. b . Lift the bracket 2 strai ght up to remov e it from the ma[...]

4–1 2 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Bluetooth module ✎ The Bluetooth mo dule spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, sp are part number 61882 6-001. Before removin g the Bluetooth module, follo w these steps: 1. Shut do wn the compu[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–1 3 2. Disconnect the Bluetooth modu le cable from the Bluetooth mod ule. 3. Remov e the Bluetooth modu le. Re verse this procedure to install the Bluetooth module.[...]

4–1 4 Maintenance and Servi ce Guide Remo val and replacement p r ocedures WLAN module Before removing the WLAN module, foll ow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the comp uter on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices c[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–1 5 Remov e the WLAN module: Ä CAUT ION: T o pre vent an unr esponsi ve s ystem , r eplace the wir eless module only with a w ireless module author iz ed for us e in the computer b y the gov ernmen tal agency that r egulates w i r eless de vi c es in y our country or r egion[...]

4–1 6 Maintenance and Service Gui de Remo val and replacement p r ocedures 4. Remov e the WLAN module by pulling it a way from the slot at an angle. ✎ WLAN modules are designed with a notch to prevent in correct insertion of the WLAN module into the WLAN module slot. ✎ If the WLAN antennas are not connected to the terminals on the WLAN module[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–1 7 WW AN module Before removing the WW AN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vice[...]

4–1 8 Maintenance and Service Gui de Remo val and replacement p r ocedures 3. Remov e the Phillips PM2.5×4.0 scre w that secures the WW AN module to the system board. (The WW AN module tilts up.) 4. Remov e the WW AN module by pulling it aw ay from the slot at an angle. ✎ WWAN modules are designed with a notch to prevent incorrect inser tion o[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–1 9 ✎ If the WW AN antennas are not connec ted to the terminals on the WW AN module, the protectiv e sleeves must be installed on the antenna connectors, as sho wn in the follo w ing illustration. Re verse this procedure to install the WW AN module.[...]

4–20 Maintenance and Servi ce Guide Remo val and replacement p r ocedures RT C b at t e r y Before removing the R TC battery , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the comp uter on, and then shut it down through the operating system. 2. Disconnect all ex ternal de v[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–2 1 M emory module Before removing the memory module, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vi[...]

4–2 2 Maintenance and Service Gui de Remo val and replacement p r ocedures Ä CAUT ION: T o pre ven t damage to the memory module , hold it b y the edges onl y . Do not touc h the components on the memory module . 2. Grasp the edge of the me mory module, and then pull it out of the memory module slot. ✎ Memory modules are designed with a notch [...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–2 3 Keyb o a r d ✎ The ke yboard spare part kit includes a k eyb oard cable. Before removing the k eyboard, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down throug[...]

4–2 4 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Remov e the ke yboard: 1. Position the computer with the front to ward you. 2. Remov e the following scre ws: ❏ Tw o To r x T 8 M 2 . 5 × 5 . 0 s c r e w s 1 in the mass storage de vice bay and the wireless mo dule compartment ❏ One Phillips PM2.5×2.0 broadhead scre [...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–2 5 7. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached, disconnect the ke yboard cable 2 from th e system boa rd, and then rem ov e the k eyboard 3 . Re verse this procedure to install the ke yboard.[...]

4–2 6 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Button boar d and cable Before removin g the button board and cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the comp uter on, and then shut it down through the operating system. 2. Disconnect [...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–2 7 3. Remov e the T o rx T8M2.5×4.0 scre w that secures the b utton board to the top cov er . 4. Lift the b utton board to release it from the clips b uilt into the top cov e r . 5. Remov e the b utton board and cable. Re verse this procedure to install the b utton board an[...]

4–2 8 Maintenance and Service Gui de Remo val and replacement p r ocedures To p c ov e r Before removing the top co ver , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the comp uter on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–2 9 3. T urn the computer display-side up, with the fro nt to ward you. 4. Open the computer as far as possible. 5. Release the ZIF connector 1 to which the power b utton bo ard cable is a ttached, and then disconnect the power button board cable from the system board. 6. Rel[...]

4–30 Mainte nance and Service Gui de Remo val and replacement p r ocedures 8. Lift the rear edge 1 of the top co ver until it detaches from the base enclosure. 9. Remov e the top cov er 2 by lifting it straight up. Re verse this procedure to install the top co ver .[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–3 1 P ow er button board and cable Before removing the po wer button bo ard and cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down through the operating system.[...]

4–3 2 Maintenance and Service Gui de Remo val and replacement p r ocedures Bluetooth module cable ✎ The Bluetooth mo dule cable is included in the Cable Kit, sp are part number 618826-001. Before removing the Bluetooth module cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4– 3 3 Sys t e m b o a r d ✎ The system board spare part kit includes a processor and replacement ther mal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the [...]

4–3 4 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Remov e the system board: 1. T urn the computer upside do wn, with the front to ward you. 2. Disconnect the SD Card Reader board cable from the system board. 3. T urn the computer display-side up, with the fro nt to ward you. 4. Open the computer as far as possible. 5. Dis[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–3 5 9. Remov e the three T orx T8M2.5×4 .0 screws that secure the syst em board to the base enclosure. 10. Lift the left side of the system board 1 until it rests at an angle. 11. Remov e the system board 2 by sliding it away from the base enclosure at an angle. Re verse thi[...]

4–3 6 Mai ntenance and Serv ice Guide Remo val and replacement p r ocedures Fa n and heat sink ✎ The fan and heat sink spare part kit includes replacement thermal material. ✎ T o properly ventilate the computer , allow at least 7.6 cm (3 in) of clearance on the left side of the computer . The computer uses an electric fan for ventilation. The[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–3 7 Remov e the fan and heat sink: 1. T urn the system board upside do wn, with the front to ward you. 2. Disconnect the fa n cable 1 from the system board. 3. Follo wing the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four T orx T8M2.0×7.0 capti ve screws 2 t[...]

4–3 8 Maintenance and Servi ce Guide Remo val and replacement p r ocedures ✎ The thermal material must be thorou ghly c leaned from the surfaces of th e heat sink and the system board each time the heat sink is removed: ❏ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ❏ Thermal pads are used on the No[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–3 9 Speak er assembl y Before removing the speak er assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ter[...]

4–40 Mainte nance and Service Gui de Remo val and replacement p r ocedures USB boar d Before removing the USB bo ard, follo w these step s: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the comp uter on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices co[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–4 1 Batter y ejec t arm Before removing the battery eject arm, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ter[...]

4–4 2 Maintenance and Service Gui de Remo val and replacement p r ocedures 4. Release the battery eject arm spring 1 from the tab b uilt into the base enclosure. 5. Remov e the two Phillips PM2.5×4.0 broadhead scre ws 2 that secure the battery eject arm to the base enclosure. 6. Remov e the the battery eject arm 3 . Re verse this procedure to in[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–4 3 Displa y assembl y ✎ The display assembly sp are part kit inc ludes 2 WLAN antenna transceiv ers and cables, 2 WW AN antenna transceiv ers and cables, we bcam, nameplate, and logo. Before removing the displ ay assembly , follow these steps: 1. Shut do wn the computer . [...]

4–44 Maintenance and Servi ce Guide Remo val and replacement p r ocedures Ä CAUT ION: S uppor t t he d isplay asse mbly when removing th e following scre ws . Failure to s uppor t t he d ispl ay asse mbly can r esult in damage to the display as sembl y and other computer componen ts. 2. Remov e the two T orx T8M2.5×4.0 screws 1 and the T orx T8[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–4 5 b . Flex the inside edges of the top edge 1 , the left and right sides 2 , and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure. c. Remov e the display bezel 4 . The display bezel is a v ailable using spare part nu mber 618832-0[...]

4–46 Maint enance and Service Gui de Remo val and replacement p r ocedures 6. If it is necessary to replace the display hinges: a. Remov e the eight T orx T8M2.5×4.0 scre ws 1 that secure the display hin ges to the display enclosure. b . Remov e the display hinges 2 . The display hinges are a v ailable in the Display Hinge Kit, spare part number[...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–4 7 7. If it is necessary to replace the display panel cable: a. Lift the top edge of the di splay panel 1 until it detaches from the display enclosure. b . Release the support bar 2 that secures the display panel cab le connector to the display panel. c. Disconnect the displ[...]

4–4 8 Maintenance and Servi ce Guide Remo val and replacement p r ocedures 8. If it is necessary to replace the WW AN antenna transce i vers and cables: a. Detach the WW AN antenna transceiv ers 1 from the display enclosure. (The transceiv ers are attached to the enclosure with do uble-sided tape.) b . Release the WW AN antenna cables 2 from the [...]

Remo val and r eplacement procedur es Maintenance and S ervi ce Guide 4–4 9 9. If it is necessary to replace the WL AN antenna transceiv ers and cables: a. Detach the WLAN antenna transceivers 1 from the display enclosure. (The transc ei vers are attached to the enclosure with do uble-sided tape.) b . Release the WLAN antenna cables 2 from the cl[...]

4–5 0 Maintenance and Servi ce Guide Remo val and replacement p r ocedures[...]

Maintenance and S ervi ce Guide 5–1 5 Computer Setup Computer Setup in W indo ws 7 Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when th e operating system is not working or will not load. ✎ Some of the Computer Se tup menu items listed i n this guide may not be supp orted by your computer .[...]

5–2 Maintenance and Servi ce Guide Comput er Setup T o exit Computer Setup menus, choo se one of the following methods: ■ T o exit Computer Setup menus withou t sa ving your change s, click the Exit icon in the lo wer-left corner of the screen, and then follo w th e on-screen instructions. – or – Use the tab key and the arro w keys to selec[...]

Comput er Setup Maintenance and S ervi ce Guide 5–3 Computer Setup menus The menu tables in this section pro vid e an ov erview of Computer Setup o ptions. ✎ Some of the Computer Setu p menu items listed in this chapter may not be supported by your computer . Fi l e m e n u Security menu ✎ Some of the menu items listed in this sectio n may no[...]

5–4 Maintenance and Servi ce Guide Comput er Setup Diagnostics m enu Security menu (continued) DriveLock P asswords ■ Enable/disab le DriveLock on an y computer hard drive (enabled b y default). ■ Change a DriveLock user pass word or master pass word. ✎ DriveLock settings are accessible only when you enter Computer Setup by turnin g on (not[...]

Comput er Setup Maintenance and S ervi ce Guide 5–5 S ystem Configur ation m enu ✎ Some of the listed System Configuratio n options may not be supported by your computer . Select T o do this Language Change the Computer Setup language. Boot Options ■ Set a Star tup Menu delay (in seconds). ■ Enable/disable Custom Logo (disabled by def ault)[...]

5–6 Maintenance and Servi ce Guide Comput er Setup Select T o do this System Configuration menu (continued) Device Configurations (continued) ■ Enable/disab le Dual Core CPU (select models only; enabled by def ault). ■ Enable/Disab le Unified Extensible Fir mware Interf ace (UEFI) mode (disabled b y default). ■ T ur n the Numlock state at b[...]

Comput er Setup Maintenance and S ervi ce Guide 5–7 Computer Setup in W indo ws V ista Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when th e operating system is not working or will not load. ✎ Some of the Computer Se tup menu items listed i n this guide may not be supp orted by your comput[...]

5–8 Maintenance and Servi ce Guide Comput er Setup Restoring factor y set ting s in Comp uter Setup ✎ Restoring defaults will not ch ange the hard driv e mode. T o return all settings in Computer Setup to the v alues that were set at the factory , follow these steps: 1. T urn on or restart the computer , and then press esc while the “Press th[...]

Comput er Setup Maintenance and S ervi ce Guide 5–9 Security menu ✎ Some of the menu items listed in this sectio n may not be supported by y our computer . Select T o do this Setup BIOS Administrator P assword Set up a BIOS administrator password. User Management (requires a BI OS administrator passw ord) ■ Create a ne w BIOS user ac count. ?[...]

5–1 0 Maintenance and Service Gui de Comput er Setup Diagnostics m enu S ystem Configur ation m enu ✎ Some of the listed System Configuratio n options may not be supported by your computer . Select T o do this System Diagnostics menu ■ F1 System Inf ormation—Displays the f ollowing information: ❐ Identification information for the compute[...]

Comput er Setup Maintenance and S ervi ce Guide 5–1 1 Select T o do this System Configuration menu (continued ) De vice Configurations (continue d) ■ Enable/disab le Data Execution Pre v ention. When enabled, the processor can disable some virus co de e x ecution, which helps to improve computer security . ■ Enab le/disab le LAN P ower Sa ve [...]

5–1 2 Maintenance and Servi ce Guide Comput er Setup Select T o do this System Configuration menu (continued) Built-In De vice Options (continued) ■ Enable/disab le a modem device (enab led by def ault). ■ Enable the ambient light sensor (enabled by def ault). ■ Enable/disab le the Notebook MultiBay de vice (enabled by de f ault). ■ Enabl[...]

Comput er Setup Maintenance and S ervi ce Guide 5–1 3 Computer Setup in W indo ws XP Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when th e operating system is not working or will not load. ✎ Some of the Computer Se tup menu items listed i n this guide may not be supp orted by your computer[...]

5–1 4 Maintenance and Servi ce Guide Comput er Setup Y our changes go into ef fect when the computer restarts. Restoring factor y set ting s in Comp uter Setup ✎ Restoring defaults will not ch ange the hard driv e mode. T o return all settings in Computer Setup to the v alues that were set at the factory , follow these steps: 1. T urn on or res[...]

Comput er Setup Maintenance and S ervi ce Guide 5–1 5 Security menu ✎ Some of the menu items listed in this sectio n may not be supported by y our computer . Select T o do this Setup BIOS Administrator P assword Set up a BIOS administrator password. User Management (requires a BI OS administrator passw ord) ■ Create a ne w BIOS user ac count.[...]

5–1 6 Maintenance and Service Gui de Comput er Setup Diagnostics m enu Select T o do this System Diagnostics menu ■ F1 System Inf ormation—Displays the f ollowing information: ❐ Identification information for the computer and the batteries in the system. ❐ Specification information fo r the processor , memor y size, sys tem ROM, video re [...]

Comput er Setup Maintenance and S ervi ce Guide 5–1 7 S ystem Configur ation m enu ✎ Some of the listed System Configuratio n options may not be supported by your computer . Select T o do this Language Change the Computer Setup language. Boot Options ■ Set a Star tup Menu delay (in seconds). ■ Enable/disable Custom Logo (disabled by def aul[...]

5–1 8 Maintenance and Service Gui de Comput er Setup System Configuration menu (continued) Device Configurations (continued) ■ Enab le/disable Dual Core CPU (select models only; enabled by def ault). ■ Enable/Disab le Unified Extensible Fir mware Interf ace (UEFI) mode (disabled b y default). ■ T ur n the Numlock state at boot on or off . B[...]

Maintenance and S ervi ce Guide 6–1 6 Specifications Computer specifications Metri c U .S. Dimensio ns Depth 22.1 cm 8.7 in Width 32.8 cm 12.9 in Height (front to back) 2.4 cm 0.93 in W eight 1.72 kg 3.79 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W Operat ing current 3.5 A T emperature Operating (not writing to optical disc) 0°C t[...]

6–2 Maintenance and Servi ce Guide Spe cifica tion s 1 3. 3-in displa y specificatio ns Metri c U .S. Dimensio ns Height 17.8 cm 7.0 in Width 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 millio n Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm For m at 1366 × 768 Confi[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6–3 Hard dr iv e specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm We ig h t 10 1 g 101 g 101 g Interface type SA T A SA T A SA T A T rans fer rate 100 MB/sec 100 MB/sec 100 MB/sec Security A T A security A T A security A T A security Seek times [...]

6–4 Maintenance and Servi ce Guide Spe cifica tion s[...]

Maintenance and S ervi ce Guide 7–1 7 Back up and r eco very Backup and r eco ver y in W indo ws 7 Overvie w T o protect your information, use W indo ws Backup and Restor e to back up individual f iles and folders, back up our entire hard driv e (select models only), create system repair discs (select mo dels only), or cre ate system restore poin[...]

7–2 Maintenance and Servi ce Guide Back up and reco ve ry T o create a s creen shot: 1. Display the screen you w ant to sav e. 2. Copy the screen image: T o copy only the acti ve window , press alt+fn+prt sc . T o copy the entire scre en, press fn+prt sc . 3. Open a word-processing document, and then select Edit > P aste . The screen image is [...]

Back up and reco ve ry Maintenance and S ervi ce Guide 7–3 P erf orm ing a re co v ery In case of system failure or instability , the computer provides the follo wing tools to recover your f iles: ■ W indows reco very too ls: Y ou can use W indo ws Backup and Restore to reco ver in formation you ha ve pre viously backed up. Y ou can also use W [...]

7–4 Maintenance and Servi ce Guide Back up and reco ve ry Using f1 1 reco very tools CAUT ION: Us ing f11 complet ely er ase s har d dr iv e conten ts and r ef or mat s the har d dr iv e. All f iles you ha v e cr eated and any softwar e installed on the computer are per manently r emov ed. T he f11 r ecov ery tool re installs the operating s y st[...]

Back up and reco ve ry Maintenance and S ervi ce Guide 7–5 Backup and r eco ver y in W indo ws V ista Overvie w T o protect your information, use the B ackup and Restore Center to back up indi vidual f iles and folders, back up your entire hard dri ve (select models only), or create sy stem restore points. In case of system failure, you can use t[...]

7–6 Maintenance and Servi ce Guide Back up and reco ve ry ■ When backing up to discs, use any o f the follo wing types of discs (purchased separately): CD-R, CD-R W , D VD+R, D VD+R DL, D VD-R, D VD-R DL, or D VD±R W . The discs you use wi ll depend on the type of optical dri ve installed in your computer . ✎ DVDs and DVDs with double-layer [...]

Back up and reco ve ry Maintenance and S ervi ce Guide 7–7 T o recov er your information using Startup Repair , follow these steps: Ä CAUT ION: Using Startup Repair completely er ases har d dri ve contents and r efor mats the hard dr iv e. All f iles y ou hav e cr eated and any so ftware installed on the computer are per manently r e mo ved . Wh[...]

7–8 Maintenance and Servi ce Guide Back up and reco ve ry Using a Windo ws Vista oper ating s y stem D VD (purchased separatel y) If you are unable to boot (start up) your computer , you must purchase a W indo ws V ista operating system D VD to reboot the computer and rep air the operating system. Mak e sure that your most recent backup (stored o[...]

Back up and reco ve ry Maintenance and S ervi ce Guide 7–9 Backup and r eco ver y in W indo ws XP Overvie w T o protect your information, use the W indows Backup utility (select models on ly) to back up files and folders or create recov ery points. In case of system failure, you can use the backup files to restore your computer . W indows provide[...]

7–1 0 Maintenance and Service Gui de Back up and reco ve ry P erf orm ing a re co v ery In case of system failure or instability , the computer provides the follo wing tools to recover your f iles: ■ W indows recov ery tools (select models only): Y ou can use the W indo ws Backup utility to reco ver information you hav e previously backed up. ?[...]

Maintenance and S ervi ce Guide 8–1 8 Connec tor pin assignments Audio-in (mic roph one) Audio-out (headphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground[...]

8–2 Maintenance and Servi ce Guide Connect or pin assignmen ts External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor de tect 12 DDC 2B da ta 13 Hor izontal sync 14 V er tical sync 15 DDC 2B clock[...]

Connec tor pin assi gnments Maintenance and S ervi ce Guide 8–3 RJ- 45 (net w ork) Pin Signal 1 T ransmit + 2 T ransmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused[...]

8–4 Maintenance and Servi ce Guide Connect or pin assignmen ts Univ ersal Serial Bus Pin Signal 1+ 5 V D C 2D a t a 3D a t a + 4 Ground[...]

Maintenance and S ervi ce Guide 9–1 9 P o we r cor d set r equirements The wide-range input feature o f the computer permits it to operate from any line v oltage from 100 to 120 volts A C, or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or re gion where the equ[...]

9–2 Maintenance and Servi ce Guide P ower c ord s et re q ui re m en t s Requir ements for specific countries and regions Country/region Accredited ag ency Applicable note number Au stralia EANSW 1 Au stria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Japan METI 3 The Netherlan ds KE[...]

Maintenance and S ervi ce Guide 10 – 1 10 Rec y c l in g Battery When a battery has reached the end of its useful life, do not dispose of the battery in gen eral household waste. Follo w the local laws and regulations in yo ur area for computer battery disposal. Displa y Å WA R N I N G : The backligh t contains mer cury . Caution m ust be e xer [...]

10 – 2 Mainte nance and Service Gui de Rec ycli n g Perform the follo wing steps to di sassemble the display ass embly: 1. Re m ove a l l s c r ew c ove r s 1 and scre ws 2 that secure the display be zel to the display assembly . 2. Lift up and out on the left and righ t inside edges 1 and the top and bottom inside edges 2 of the display bezel un[...]

Rec ycli n g Maintenance and S ervi ce Guide 10 – 3 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 . 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly upsi[...]

10 – 4 Mainte nance and Service Gui de Rec ycli n g 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight[...]

Rec ycli n g Maintenance and S ervi ce Guide 10 – 5 16. T urn the display panel upside d o wn. 17. Remov e the backlight frame from th e display panel. Å WA R N I N G : The backlight con tains mer cury . Exerc ise caution w hen re mov ing and handling the backlight to a vo id damaging this component and cau sing ex posur e to the mer cury . 18. [...]

10 – 6 Mainte nance and Service Gui de Rec ycli n g 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the disp lay rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 2[...]

Maintenance and S ervi ce Guide Inde x–1 Inde x A AC adapter, spare part number 3–10 , 3–12 accessory cover illustrated 3–9 removal 4–9 antennas disconnecting 4–15 , 4–17 illustrated 3–7 locations 2–3 removal 4–48 , 4–49 spare part number 4–48 , 4–49 audio, product description 1–1 audio-in jack connector pinout 8–1 loc[...]

Index –2 Maintenance and Servi ce Guide Index USB port 8–4 connectors, service considerations 4–1 creating a backup 8– 5 D device configuratio ns 5–5 , 5–6 , 5–10 , 5–11 , 5–17 , 5–18 Diagnostics menu 5–4 , 5–10 , 5–16 Disk Sanitizer 5–15 display assembly removal 4–43 spare part numbers 3–3 , 3–13 , 4–43 display [...]

Index Maintenance and S ervi ce Guide Inde x–3 keys esc 2–5 fn 2–5 function 2–5 numeric keypad 2–5 Windows applications 2–5 Windows logo 2–5 L language, changing in Compu ter Setup 5–5 , 5–10 , 5–17 Latch Kit, spare part number 3–4 , 3–11 left-side components 2–9 light components 2–6 lights battery 2–9 caps lock 2–6 [...]

Index –4 Maintenance and Servi ce Guide Index product name 1–1 , 3–1 , 4–5 Q QuickLook button 2–4 QuickLook light 2–6 QuickWeb button 2–4 QuickWeb light 2–6 R recovering information 8–6 recovery partition 8–7 recovery, system 8–1 recycling battery 10–1 display componen ts 10–1 removal/replacement preliminaries 4– 1 proce[...]

Index Maintenance and S ervi ce Guide Inde x–5 illustrated 3–7 locations 2–3 removal 4–48 , 4–49 spare part number 4–48 , 4–49 wireless button 2–4 wireless light 2–6 wireless, product description 1–2 WLAN module removal 4–14 spare part numbers 3–5 , 3–11 , 3–12 , 4–14 workstation guidelines 4–4 WWAN module removal 4?[...]