HP (Hewlett-Packard) 640C manual

HP DeskJet 640C Series (USB) Printer User’s Guide for Macintosh English[...]

ii HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-fr ee experience, we back your purchase with HP Customer Care — award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is a great place to start for answ[...]

iii Acknowledgments Apple, the Apple logo, AppleT alk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, Mac OS, PowerBook, Power Macintosh, and QuickDraw ar e tr ademarks of Apple Computer, Inc., register ed in the U.S. and other countries. Notice The information contained in this document is subject to change without notice. Hewlett-Packar d[...]

iv Chapter 1 Using Your Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using the Paper Tray s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

v Table of Contents Appendix A Setup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Appendix C Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

vi Introduction Thank Y ou F or Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Car e by Phone” on page 43 for the appropriate telephone number.) Parallel Cable Setup Mac OS Quick Start Quick Start Poster Power adapter Printer Print Cartrid[...]

vii Introduction Special F eatur es of Y our HP DeskJet Printer Y our new HP DeskJet printer is equipped with special features: • Stunning photo quality through HP’s ColorSmart III T echnology • Excellent print quality on plain paper • Uncompromising performance with print speeds of up to 6 pages per minute for black text and 3 pages per mi[...]

1 1 Using Your Printer Buttons and Lights The two buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to resume printing. The lights give you visual cues about the state of your printer. Only use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge pr otector, or[...]

2 Using Your Printer 1 Using the Paper T r ays Standard-Size Media Y ou place the paper or other media on which you will print into the lower IN tray. Slide out the paper guides to mak e room for the media you ar e loading into the tray. Once you insert the media, slide the paper guides so they rest snugly against the media. Be sure to slide all me[...]

3 Using Your Printer 1 Insert the cards, small envelopes, or small photo paper into the IN tray with the right edge of the media stack aligned with the card guide. F or small envelopes, mak e sure the flap side is on the right with the flap facing up. Slide the paper width guide to the right until it aligns with the left edge of the media stack. Pr[...]

4 Using Your Printer 1 Basic Printer Maintenance Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. T o remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, k eep these tips in mind: • Do not [...]

5 2 Using Your Printer Software Choosing Y our Printer If you haven’t already selected your HP DeskJet as the default printer in the Chooser , you should do so now. T o select your printer using a USB connection: 1 Mak e sure the computer and printer ar e turned on, and your printer is connected to your computer with a USB cable. 2 From the Apple[...]

6 Using Your Printer Software 2 Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There ar e two methods to print documents from the desktop. T o perform desktop printing, either: • Drag the icons of the docu[...]

7 Using Your Printer Software 2 Page Setup - Controlling Page Layout Y ou choose settings such as paper size, scaling, and page orientation from the HP DeskJet Page Setup dialog box. T o get to this dialog box: 1 Open the software pr ogram used to cr eate your document. 2 From the File menu, select Page Setup . Paper Size, Scaling, and Page Orienta[...]

8 Using Your Printer Software 2 Print Dialog Box Y ou choose settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing fr om the HP DeskJet Print dialog bo x. T o get to this dialog box, select Print from your software pr ogram’s File menu. Buttons There ar e three bu[...]

9 Using Your Printer Software 2 General General is the default panel selected in the Print dialog box menu. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print fr om the front of your document or begin printing from the end forwar d. Y ou may[...]

10 Using Your Printer Software 2 Paper T ype/Quality • Ink tab settings allow you to adjust the ink volume and dry time. Layout This dialog box allows you to specify the number of pages printed on each sheet of paper. Y ou also set T wo-Sided Printing options fr om this dialog box. Print Quality Draft: Quick printing Normal: Every day printing Be[...]

11 Using Your Printer Software 2 Color Y our HP DeskJet 640C Series Printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photogr aphs— and provide the best color output. HP Color Matching is the def ault Image setting on the Color panel. While you can adjust saturation, brightness, an[...]

12 Using Your Printer Software 2 Background Printing Choose Backgr ound if you want to continue working while printing tak es place. If you choose F or eground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete. Choose: • Background to continue working while printing • For eground fo[...]

13 Using Your Printer Software 2 The following table describes additional features available when using background printing. T o access these features from the desktop, double-click the HP DeskJet 640C Series printer icon. Background Printing Options Instructions Delete a print job • Select the job title or icon, then click the T r ash icon. or ?[...]

14 Using Your Printer Software 2 Printing on Different T ypes of Paper and Media The HP DeskJet 640C Series printer is designed to print on so many different types of print media that it practically is a small print shop. This chapter explains how to use the different printing materials available to you. Printing Photogr aphs I want to print… I s[...]

15 Using Your Printer Software 2 HP print settings to choose Guidelines to remember Page Setup - Paper Size : Choose appropriate paper size - Orientation: Choose appropriate orientation Paper T ype/Quality - Paper Type: Choose photo paper type - Print Quality: Choose Best Layout - Pages per Sheet: 1 (Normal) - Print Both Sides: Unchecked • For be[...]

16 Using Your Printer Software 2 Printing Greeting Car ds and Hagaki I want to print… I should… 1 Remove the OUT tr ay as shown on page 2. 2 Slide out both of the paper guides and remove all paper from the IN tr ay. 3 Insert up to 30 cards into the IN tr ay as far as they will go. 4 Press inside the handle of the paper length guide to release a[...]

17 Using Your Printer Software 2 Printing Envelopes I want to print… I should… Single envelope 1 Slide the envelope, with its flap side on the right and flap facing up, into the OUT tr ay’s single envelope slot. Push the envelope in until it stops. 2 Choose the print settings that match the type and size of the envelope. 3 Print the envelope.[...]

18 Using Your Printer Software 2 I want to print… I should… Stack of envelopes 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Slide up to 15 envelopes, with their flap side on the right and flap facing up, into the IN tr ay as far as they will go. NO TE : When printing on small envelopes, such as JIS #4, Invitat[...]

19 Using Your Printer Software 2 Printing Cards I want to print… I should… Cards (index, business, and other small media) 1 Remove the OUT tr ay and raise the car d guide. 2 Slide out both of the paper guides and remove all paper from the IN tr ay. 3 Insert up to 30 cards into the IN tr ay as far as they will go. NO TE : When printing small env[...]

20 Using Your Printer Software 2 HP print settings to choose Guidelines to remember Page Setup - Paper Size : Choose appropriate card size - Orientation: Choose Portrait icon Paper T ype/Quality - Paper Type: Choose Plain Paper - Print Quality: Choose Normal Layout - Pages per Sheet: 1 (Normal) - Print Both Sides: Unchecked • Align the edges of t[...]

21 Using Your Printer Software 2 Printing Labels I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the label sheets to separ ate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper guides snugly against the sheets. 4 Choose [...]

22 Using Your Printer Software 2 Printing T r ansparencies I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the tr ansparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transpar ency sheets, rough side down and the adhesive strip toward t[...]

23 Using Your Printer Software 2 Printing Iron-on T r ansfers I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Load the transfer paper tr anspar ent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Choose the print settings that match the type and size of your[...]

24 Using Your Printer Software 2 T wo-Sided Printing I want to print… I should… Manual T wo-Sided Printing Book Binding T ablet Binding 1 Remove all paper from the OUT tr ay. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4 In the Layout dialog box, click Print Both Sides , then select either the Book or T ab[...]

25 Using Your Printer Software 2 HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet Utility window has five panels, as shown below: • WOW! demonstrates the HP DeskJet’s print quality. • T est allows you to print a test document. • Clean allows you to auto[...]

26 Using Your Printer Software 2 Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For ex ample, if you want to calibr ate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not alr eady selected. T o select your printer from within the H[...]

27 3 Using and Caring for Your Print Cartridges Replacing Print Cartridges T o replace a print cartridge: 1 Press the Power button to turn on the printer. 2 Open the top cover and raise the cr adle latch. The print cartridges move to the center of the printer and the Resume light flashes. 3 Lift the print cartridge out of the cradle and discard it.[...]

28 Using and Caring for Your Print Cartridges 3 4 Remove the replacement print cartridge fr om its packaging and car efully remove the pr otective vinyl tape. Do NO T touch the print cartridge ink nozzles or copper contacts. T ouching these parts will result in clogs, ink failur e, and bad electrical connection. Also, do NO T remove the copper stri[...]

29 Using and Caring for Your Print Cartridges 3 Storing Print Cartridges T o maintain excellent print quality fr om your print cartridges: • K eep all print cartridges in their sealed pack ages, at r oom temperatur e (60-78˚ F or 15.6-26.6˚ C), until you are r eady to use them. • Once installed, leave the print cartridges in their cradle at a[...]

30 Using and Caring for Your Print Cartridges 3 If Y ou See Ink Str eaks... Clean the print cartridges and the print cartridge cradle by following the instructions below. 1 Double-click the HP DeskJet 640 Series Utility icon in the Utilities folder on your hard drive’s main dir ectory. 2 Click the Clean panel, then click the Clean button. If this[...]

31 Using and Caring for Your Print Cartridges 3 5 Clean the face and edges of the print cartridge as shown. DO NO T wipe the nozzle plate. 6 Inspect the cartridge for fibers on the face and edges. If fibers are still pr esent, repeat the cleaning pr ocess. 7 Repeat the cleaning process for the other print cartridge. Once you’ve removed the print [...]

32 Using and Caring for Your Print Cartridges 3 Damage Resulting from Refilling the Print Cartridges T o get the best performance from your printer, Hewlett-Pack ar d recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting fr om the modification or refilling of HP pri[...]

33 4 Getting Help When Things Go Wrong T roubleshooting Tips It’s frustrating when things go wr ong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections ar e secure. Check if your question is similar to those listed below and then follow the instructions found in that s[...]

34 Getting Help When Things Go Wrong 4 The software did not install correctly. • There may be a conflict with your virus protection progr am. OR • There may be a conflict with another software progr am. OR • Y our printer software didn’t install properly. 1 Uninstall your printer software. Insert the printer software CD into your computer, [...]

35 Getting Help When Things Go Wrong 4 Why won’t it print? What is the problem? Possible cause T o solve the problem… No page came out of the printer. Power may be off or ther e may be a loose connection. 1 Make sur e the power is on. 2 Make sur e that all cable connections are secure. Y ou may not have any paper in the IN tr ay. Double-check t[...]

36 Getting Help When Things Go Wrong 4 A blank page came out of the printer. Y ou may be out of ink. 1 Lift the printer’s cover and verify that the print cartridges are installed properly. 2 If you are out of ink, replace the print cartridge. See “Replacing Print Cartridges” on page 27. 3 Print your document again. Y ou may have forgotten to [...]

37 Getting Help When Things Go Wrong 4 What do the flashing lights mean? What is the problem? Possible cause T o solve the problem… The Power light is flashing. Y our printer may be r eceiving data. Be patient, your computer is pr ocessing the print job. The Resume light is flashing. Y ou may be out of paper. 1 Insert paper. 2 Press the Resume bu[...]

38 Getting Help When Things Go Wrong 4 Both lights ar e flashing. The printer may need to be reset. 1 Press the Power button to turn the printer off. Then press the Power button again to turn the printer back on. 2 If that doesn’t solve the problem, press the Power button to turn the printer off. 3 Unplug the printer. 4 Plug the printer back in. [...]

39 Getting Help When Things Go Wrong 4 Is there a pr oblem with your printout? What is the problem? Possible cause T o solve the problem… Parts of the document ar e missing or are in the wr ong place. Paper may not be loaded correctly. 1 Make sur e the media is correctly oriented in the IN tray. 2 Make sur e the paper guides fit snugly against th[...]

40 Getting Help When Things Go Wrong 4 Print quality is poor. Y ou may not be using the most appropriate media for the desired output. • Mak e sure that you ar e using media intended for HP DeskJet printer s. • Print quality is dr amatically impro ved if you print on paper specifically designed for a certain output (photogr aphs, for ex ample),[...]

41 Getting Help When Things Go Wrong 4 Print quality is poor. (continued) Y ou may have forgotten to remove the vinyl tape fr om the print cartridge. Mak e sure that you have r emoved the protective piece of vinyl tape on each of the print cartridges. See “Replacing Print Cartridges” on page 27. Y ou may have the incorr ect “Image” setting [...]

42 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printer s set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Car e’s award- winning service and support is nearby to pr ovide expert advice on using your HP printer or to answer specific questions about a [...]

43 Getting Help When Things Go Wrong 4 HP Customer Care Repair If your HP printer is ever in need of repair, simply call the HP Customer Care Center . A trained service technician will diagnose the problem and coordinate the repair pr ocess for you. This service is free during your printer’s standard warr anty. Beyond the warranty period, r epair[...]

44 Getting Help When Things Go Wrong 4 See the list below for your country’s HP Customer Care Center phone number: Africa/Middle East 41 22/780 41 11 Argentina (541) 778-8380 Australia +61 3 8877 8000 Austria 43 (0) 660 6386 Belgium (Dutch) 32 (0)2 62688 06 Belgium (French) 32 (0)2 62688 07 Brazil 011 829-6612 Canada (905) 206-4663 Chile 800 36 0[...]

45 5 Supplies and Accessories Printer Supplies For or dering information see page 47. Printer Quick Start Posters and User’s Guide for Macintosh Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products . Part Name Part Number Interface Cables HP USB-Compliant Interface Cable (2 meter length) [...]

Supplies and Accessories 5 46 Paper and Other Media Availability of special media varies by country. Paper T ype/Description Part Number HP Bright White Inkjet Paper A4, 200 sheets A4, 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets C5977A C1825A C5976A C1824A HP Premium Inkjet Paper A4, 200 sheets U.S. letter, 200 sheets C51634Z C51634Y[...]

47 Supplies and Accessories 5 Ordering Information T o order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly fr om HP at www.hpshopping.com , or call the HP Shopping Village at 1-888-999-4747. • Argentina: [...]

Supplies and Accessories 5 48 • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packar d Nederland B. V . Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packar d Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 12 74 Hewlett-Packar d Española S.A.[...]

49 A Setup Instructions Using a USB Connection Y ou can connect your HP DeskJet 640C Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, mak e sure your configur ation meets these requir ements: • Y our computer must support USB. • Y ou will n[...]

50 Setup Instructions A d Slide both paper guides to fit snug against the paper’s edges. 3 Insert Print Cartridge a Press Power button to turn on printer. b Remove vinyl tape from print cartridges. Do NO T touch or remove copper strip on print cartridges. c Open top cover. d For each print cartridge, with the copper electrical contacts toward the[...]

51 Setup Instructions A 4 Connect USB Cable • Y ou can connect to any USB port. • A USB cable, such as an HP USB-Compliant Interface Cable (part number C6518A), should be purchased separ ately. a Lift open the cable access door on the back of the printer. b Plug one end of the USB cable into the USB port on the printer. c Plug the other end of [...]

52 B Specifications DeskJet 640C model no. C64 64A DeskJet 640CL model no. C6465A DeskJet 642C model no. C64 66A Black T ext Print Speed* Black T ext with Color Gr aphics Print Speed* Mixed T ext with Color Graphics Print Speed* Color Print Speed (T ri-Color and Photo Cartridge)* Duty Cycle 1,000 pages per mont h Black T rueType™ T ext Resolution[...]

53 Specifications B Power Requir ements Automatically accommodates the world-wide r ange of AC line voltages and frequencies. There is no on/off switch on the power adapter. Declared noise emissions in accordance with ISO 9296: Sound power level, L W Ad (1 B=10 dB): 5.5 B in Normal mode. Sound pressure level, LpAm (bystander positions): 42 dB in No[...]

54 Specifications B Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must mak e sur e the contents of your document fall within the printable area—that is, within the top, bottom, left, and right margins available for the specific size of paper on which you are printing. When you use nonstandard paper s[...]

C 55 Legal Information Regulatory Notices Hewlett-Packar d Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired oper ation. Pursua[...]

56 Legal Information C Limited W arr anty Statement Duration of HP Product Limited Warr anty Ink cartridges 90 Days Software in North America/Canda 90 Days Software in Asia Pacific, Europe 1 Y ear Software in Latin America 1 Y ear Printer in North America/Canada 90 Days Printer in Asia Pacific, Europe 1 Y ear Printer in Latin America 1 Y ear A. Ext[...]

57 A accessories vi , 45 automatic two-sided printing layout panel 10 B background printing 12 , 13 banners choosing paper for 53 metric sizes 53 minimum margins 54 best mode 10 , 52 print speed 52 bi-directional cable vi black and white printing 11 book binding 24 brightness 11 buttons cancel 8 OK 8 power 1 , 27 , 29 , 50 preview 8 resume 1 , 22 ,[...]

58 Index margins minimums, by paper type 54 media adjusters 2 media size 53 media weight, recommended 53 media, see paper metric paper sizes 53 modes best 10 , 52 draft 10 , 52 normal 10 , 52 printing speeds 52 N noise printer 4 noise emissions 53 normal mode 10 , 52 print speed 52 O OK button 8 online support, web site vii operating environment 52[...]

59 Index printing (cont.) two-sided, tablet 24 printing problems 29 printing problems, see problems problems blank page came out of printer 36 CD, not reading 33 fax 36 flashing lights 37 help 33 ink streaks 29 installing printer software 34 jam 35 lights flashing 37 no page not came out 35 output 39 , 40 page did not print 35 paper jam 35 parts of[...]

Environmental Statement Hewlett-Packar d continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manuf actured, shipped, and used. Hewlett-Packar d has also developed processes to minimize the negative impact of the disposal of the printer [...]